Grand Verace in Cloppenburg

So I just ordered a 40cm pizza with my colleague. Unfortunately we were cheated because we only got 36cm. (see photo) Plus, it was an outrageous funeral that made us wait 50 minutes for a single pizza even though there was nothing going on in the store. (Which doesn't surprise me either). P.S. Airpods at work, especially in the catering industry, are very inappropriate. Definitely not coming back.

The burger was way too much bread and a little meat and a little slice of cucumber and just a thick slice of tomato. The bacon was raw and soggy really disgusting combination. The garlic sauce tasted nothing like garlic and tasted artificial. On the mamamia plate the salad was much too sweet, as if they had just added sugar, otherwise it was fine

Arrived here at 12:30 and ordered a pizza, the order now takes almost an hour. The shop is empty and there is nothing going on. The waitress reacts only hesitantly and stands here at the counter with Airpods

Delivery service is a complete disgrace. They say they'll be there immediately but again a delivery time of 36 minutes. We've been waiting for our food for almost 2 hours and it just doesn't arrive!

Very long waiting time even though there was hardly anything going on. Too bad

Great food and best cocktails in Cloppenburg

Absolutely unacceptable service! I got the wrong pizza and when I called they just hung up on me. Outrageous!

Very harsh tone from the staff. Anyone who values ​​friendliness/politeness is in the wrong place here. We were so welcomed that we left straight away.

The greeting was so unfriendly that we left straight away 🙋‍♀️

Delicious food, friendly atmosphere....see you soon 😉

Oh man... it could have been so nice. We met at the Grand Verace with 8 people. There was nothing going on around 5 p.m. You should be able to serve 8 drinks in a removable amount of time. Took about 20 minutes. The food we ordered came after about 30 minutes and was only lukewarm...but everything, whether it was a burger, pizza bread or filled pizza rolls. The taste was great, there was nothing wrong with it, but it definitely could have been warmer. And the waiter didn't even come by to take a new drink order in the 2.5 hours of our stay. Next time our group will probably meet somewhere else...

Unfortunately not recommended; Service poor: Waiter rarely came to the table and had to be spoken to directly, forgot parts of the order several times, went out smoking despite no tables being served, food was ok, but only lukewarm, despite there being fewer guests

Tables could be wiped down more often and there was always football, otherwise very nice and tasty, brilliant cocktails, prices ok

I was there yesterday for coffee and cake. There were only 2 cakes to choose from (marble cake and bee sting) but they were very tasty. The service was super, very friendly and committed. The ambience was nice but the feel-good factor was still missing for me and it seemed very dark from outside. Maybe you could do a little more with light or plants. Otherwise it was a very nice stay and the football fans will also get their money's worth here as there is also a screen and TV there that broadcasts games. Price performance is top! 👍

Very nice place with excellent food. No frozen food and no ready-made food. Very fresh and cooked with love. Service was very friendly and the training, which can be observed live, was warm and just as you could only wish for it.

Very friendly service, delicious food and nice restaurant.

The service was very nice. The food was good The toilets could be cleaner

Very nice, friendly, recommended

The food is really tasty and the waiting time is reasonable. The service is also super friendly and very polite. You can't complain and is definitely recommended.

I've been there more often... there used to be really good staff there... now there's staff there who can barely speak any German, you just want to order in peace, but they don't understand a word of it. But otherwise the cocktails and the food are really good! However, the doors from the smoking area to the non-smoking area are not closed, which is not a good thing because the smell immediately gives me a headache, and a friend of mine who was allergic to cigarette smoke... that could really be improved.

It was my second visit today and I wasn't disappointed again. The staff is very friendly, attentive and the food (Caesar salad) was very tasty. Unreservedly recommended!!! ⭐️⭐️⭐️⭐️⭐️

Always happy 🫶🏼very dear employee

0 out of 5 stars We sat at the table for 25 minutes and didn't even get a menu, the young man who works there looked at us several times and still didn't come, and unfortunately that's not the first time.

The service is terrible and the food is nothing special. For just under €5 you can get 50 grams of nachos from the discount store with already dried cheese sauce.

I ordered tuna pasta (penne tonno) there. And I had food poisoning afterwards... I don't know under what circumstances the fish was kept but that was definitely the last visit to Verace...

Very nice, unfortunately we were there too late to eat but they can make cocktails well. 5 stars for that keep it up👍🏻

Holsteiner schnitzel and kebab plate: meat ok, fries almost cold and not cooked through = soggy. Service arrived in 1.5 hours. Didn't even smile = super unfriendly. Result: Not a 1 cent tip. You can also close with the staff.

Had ordered 4 blinds (had them delivered) and they were missing Completely sauce and you only have dough it didn't taste good

The cocktails were an absolute hit and the service was A+++

Ordered food beforehand, first it comes too late, then you open the first packaging and the chili-cheese sauce is missing from the "chili-cheese fries" and when you try to call to clarify it, you're constantly busy for more than 40 minutes. ^^

The food was very tasty and the service was very friendly, there were three of us and it was really nice

Food was very tasty, service was very nice. We were greeted warmly when we walked in, asked how many people we were and shown a suitable table and the service Omar was really nice and very friendly

We had dinner there once on a Sunday lunch. We waited for about an hour and then left because the waitress saw us but didn't serve us. The service and attitude towards guests was terrible. The courts are not worth the money; I ate there and didn't like it at all. Another time we were there an hour before closing time, but they wouldn't serve us. We were told that the guests would finish watching the football game and then the restaurant would close.

Burgers were good. The atmosphere becomes restless when football is on the screen.

Great atmosphere, nice staff. Food good, cocktails good. Just all in all great.

It was moderately busy and we waited almost an hour for the lukewarm food. The tables that arrived half an hour after us received their ordered food before us. After initially ordering drinks, no condition came for 2 hours and asked for further orders. In addition, the door to the smoking room and outside was permanently open and it smelled of cigarettes. However, the ambience was very nice! Therefore 3 stars. We will definitely try it again with you.

We came here spontaneously and got a place. It is quite nicely decorated and the staff is very nice. When we're nearby we'll come back.

Friendly staff, delicious food at a great price, can only recommend it

Dear Alina, thank you very much for the great service 🤩 🥰🥰🥰

Ordered online on May 20, 2024 at 6:08 p.m. via the company's own app. The delivery was over 30 minutes late, cold and wrong. Called the restaurant directly and was told there would be a call back because the only system operator wasn't there at the moment. But I was assured that a call back would be made. Called again after 15 minutes as there was no call back. Unfortunately the same thing again. No problem solving and apparently poor staff planning when the only online tool operator is not there. And that for more than an hour at peak time. Update 8:09 p.m. still no callback and the phone is no longer picked up. NO RECOMMENDATION Update from September 28, 2024 Ordered again via the in-house app. One hour delivery time stated. We've been waiting for 80 minutes now. Excuse here: it's always busy on the weekend. I question personnel planning when something like this is known. The app should also definitely be revised if you can maintain your own delivery times. Especially the advertised time!

The waitress Hajam provides great service and is extremely nice. 🫶🏻🫶🏻

The waitress Hajam is super nice, you get great service from her! definitely keep it!!❤️❤️

The waitress Hajam was super friendly and polite and really loved great service. Only recommended!

Took a very long time for the food to arrive on the table, half order, well prepared by the waitress

THERE WAS NOTHING GOING ON AND IT TOOK FOREVERS UNTIL A YOUNG WOMAN CAME. 6 OTHER GUESTS LEFT WITH AND THE RESTAURANT. OBVIOUSLY VERACE DON'T WANT CUSTOMERS! WE EAT OUT OFTEN BUT WILL NEVER GO TO VERACE CLOPPENBURG AGAIN.

Good pizzeria with a very varied menu. Service quite overwhelmed, but tried hard. Good price/performance ratio.

Would come here again and again. Waiters were very nice and personable

Great food and very clean, top waiters all nice and friendly

Super friendly waiter, very generous and polite.

Attractive place. During the peak time you have to wait a little bit until you get served.

Very nice ☺️ We can only recommend eating and drinking 👍

Food was very tasty, service was very nice. We were greeted warmly when we walked in, asked how many people we were and shown a suitable table.

Very nice dishes and the ambience. The service couldn't have been better either. Thanks Alina ;)

Clean restaurant, with nice employees (especially the black-haired one with curly hair), plus delicious food and drinks.

I would like to express my disappointment about my visit to [restaurant name]. Unfortunately, my experience there was anything but satisfactory. First of all, the service was extremely unprofessional and inattentive. The waiters seemed uninterested and unfriendly, which made the entire experience unpleasant. The wait for our food was far too long, even though the restaurant wasn't particularly busy. The meal itself was a disappointment. The dishes were carelessly prepared and tasted far below what you would expect from a restaurant in this price range. The ingredients didn't seem fresh and some dishes were almost inedible. The cleanliness also left a lot to be desired. The table was sticky and the glasses were stained. The entire atmosphere seemed unkempt and uninviting. In summary, I cannot recommend Grand Verace at all. There are many other places in the area that offer better service, fresher food and a more pleasant ambience.

Ate there with friends. Very tasty!!

Not very clean And girls in service, you can still improve a lot

Today I ordered two kebabs and a fries for my mother-in-law and my little sister-in-law at half past 9. When the food arrived (of course late) it was a disaster. Meat was hard to find (if you could call it that) the salad looked like it was Yesterday there were brown spots everywhere. We will never order there again, it's a waste of our money or, better said, we could just throw it in the trash.

I'm super happy, hayam is the best not only here in Cloppenburg

You feel comfortable, very polite lady, food and drinks are great. I would recommend it to anyone

A relaxed place to eat very tasty and clean and great service

Perfect place to hangout with friends , good food , good service, good atmosphere

Eating is not recommended. Never ordered from there again.

When I sat down on the terrace I wasn't really expecting anything serious, but I was pleasantly surprised. The sweet potato and burgers were excellent. The restaurant is not expensive, but I can still recommend it based on the quality of the food.

The food we ordered was driven for over an hour to make other deliveries (journey time to us was actually a maximum of 15 minutes). So of course our food was completely cold, soggy and inedible. You then pay an extra €5 for delivery. Absolute impudence.

Watched the EM, I'm happy with the delicious drinks and I'll be back again!

We were really satisfied, eaten Drinking cocktails, everything was great it's a pleasure

I showed up there with my partner on June 29th, 2024 at around 6:05 p.m. and we sat down at a table without a reservation. At the time there were around 40 people in the restaurant and 5 service staff. After we waited about 15 minutes, I went to the counter and interrupted the conversation between the service staff. When one of the staff came to our table, a new guest came along and asked him if he could reserve the table we were sitting at in 1-2 hours. Of course the waitress confirmed the reservation without even speaking to us. I asked both of them briefly what would happen if I stayed longer. The service staff and the guest were of course completely overwhelmed. Actually, we should have gotten up and left by now! However, we ordered drinks and some food. The quality of the burger and the salad was okay, but they probably didn't pose a challenge. After us, 4 couples came to the restaurant and, strangely enough, everyone got their food before us. After an hour, I took the liberty of making another service person aware of the long time. It was then explained to me that something didn't go so well, but that I shouldn't get upset about it, and that I shouldn't talk so loudly and I almost had the impression that it was my fault as a customer. I took a further look at the activities of this “amateur troupe”. A lot of empty distances are covered, and people often don't use a tablet, but instead touch the glass on the top of the bike and bring it to the table. A style that I am very allergic to. As a guest, you want me to drink from the rim of the glass where another person has been grabbing with your fingers? What are the tablets for if I don't use them? My conclusion: The food and drinks were good, the service staff I had contact with was terrible.

Very nice employees, I would highly recommend them🤍. Had great times here.

Super nice staff, friendly, I recommend you come here and spend a nice time with your loved ones

We were served by Hajam last time. A super warm and lovely employee. We would love to come back 🙂

The staff do not have the slightest knowledge of dealing with customers, especially the long-haired waiter, and it seems that the number of staff is not enough. I don't advise anyone to enter this place they call a restaurant.

The Aperol from Karo is incredibly delicious

You can always spend a very pleasant evening here. Great atmosphere 👍

Karolina saved my life. I tried to eat the cheeseburger in one bite and choked. With a hard hit on my back with the waiter's plate, I was able to breathe again. Greetings go out.

The service would actually get a minus, but unfortunately it just doesn't work. The staff just looks around or is busy talking. Very rarely checks on the guests, which means there are very long waiting times for drinks. Unfortunately there is no question about a second drink. There is zero organization. Great food and the cocktails (when you finally get an order they are great).

If you feel like waiting 2 hours then this is the right one

Service was unresponsive, unfriendly. Tables greasy and sticky like last visit in October. Don't come back again. Suffices.

The salmon took a long time and I don't feel like having that kind of soup anymore. Not recommended. There was trash on pizza or something.

We had booked a table at 6 p.m. We arrived on time - there was nothing going on in the restaurant yet. All guests who arrived after us were served first and received their food quickly. We have now been waiting for our food for over an hour. The service justifies the waiting time with the numerous guests.

We were there shortly before the concert, so the restaurant was full. Nevertheless, the service was friendly and quick. We enjoyed the food and would come back.

I've never eaten there before🤷 but it always looked delicious!

I think this local might be for the younger generation. Too loud for my taste.

Very good restaurant The food tastes bomb

Were initially ignored by the waitress. Waiting 20 minutes for the first contact is too long. The rest was fine

Great food, great service and good atmosphere 🤩

Great atmosphere and delicious drinks, highly recommended!

Super friendly staff and good atmosphere, I can only recommend it!

We ordered a black nana shisha and got love66. When we pointed this out to the staff, they spoke to us unreasonably and no solution was found. Our request to try it ourselves was also not responded to. Coal is not added either. Very disappointing because the MIG shishas and the ks appo mehrloch are quite good. The ipanemas tasted like passion fruit juice and passion fruit juice with a little cane sugar and were therefore not convincing. Music was way too loud after 11 p.m. If this is how customers are treated, we certainly won't be coming back - it's a shame about the actually great atmosphere

Great location to sit, eat, chat in a good atmosphere.

Musik war etwas zu laut. Man musste sich anschreien damit man sich Verstehen konnte. Es gibt kein Ruf Knopf oder ähnliches für das Personal. Bei anderen gibt es Lampen die kann umdreht. Aufgrund von schlechter Lüftung müssten die Mitarbeiter immer Mal wieder das Fenster öffnen, weshalb es kalt wurde.

Ich habe dort mit Familie essen bestellt! Ging ganz gut runter, aber am nächsten Tag, habe ich durch den Durchfall, so viel Flüssigkeit verloren, dass ich 4l Wasser am Tag trinken musste.

Beste Sevice .schöne Ambiente und tolle Essen..

Danke für den tollen Service kaarooo

Das letzte mal, dass ich da war, haben wir 40 Minuten auf die Karten gewartet. Danach wurden wir erst gefragt, was wir essen möchten, nachdem ich an die Theke gegangen bin. Das Essen hat dann nochmal 40 min gedauert, wobei dieses mehr aus Pfeffer bestand als aus Burger. Hierbei möchte ich beifügen, dass nur etwa 10 Gäste anwesend waren. Also kann es sicherlich nicht am Stress liegen...

Essen war super lecker, der Service top und richtig liebe Menschen Immer wieder gerne

Super Service! Sehr schönes Ambiente. Essen einfach top !! Nur zum weiterempfehlen!! ❤️🤝

Heute hat mich das Grand Verace wirklich positiv überrascht

Mein Lieblings Cafe/Restaurant Ich liebe es mich hier zu entspannen. Die Getränke sind immer gut und das Essen ist sehr lecker. Auch das Personal ist immer freundlich und aufmerksam.

Sehr toll da. Gemütlich und sehr lecker. Kommen definitiv noch öfter.