Basierend auf 632 Bewertungen gefunden auf 1 Websites
Basierend auf 632 Bewertungen gefunden auf 1 Websites
Nº 12 unter 17 unter Uhingen
Nº 4 von 5 Restaurant unter Uhingen
Stellungnahmen
Yesterday the three of us - my wife, our three-year-old daughter and I - went to the restaurant for lunch. As always, the food was excellent. However, I would particularly like to emphasize the exceptionally friendly and warm treatment of our daughter. We have never experienced anything like this in any other restaurant. The team was incredibly attentive, patient and loving, so that our little one felt comfortable from the first moment. It's so nice when a restaurant not only offers great food, but also creates a child-friendly atmosphere. Thank you everyone for this! We are already looking forward to our next visit. (The little one is still happy about the sweets she received, the Christmas headband and the pin ;) )
Dennis . 2024-12-09
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There were almost 15 of us and we had reserved. The waitresses were very friendly and attentive and also funny. The food came to everyone at the table almost at the same time. Which was great. Other restaurants sometimes cannot do this. The location looks really nice. Great atmosphere. The price is a bit more expensive (e.g. Cordon Bleu with fries but without salad almost €22) but it tasted great and there was plenty of it. We can definitely recommend it and would consider going there again at any time. It is also suitable for wheelchairs/walkers and the toilets are at ground level. Sufficient parking spaces also available. And in front of the entrance there is a small winter photo hut, snowmen made of tires, etc. Visually very beautiful, especially in the dark.
B B . 2024-12-01
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We always enjoy coming here to eat and drink delicious beer! For the children there is a nice playground or an indoor play area.
El Vogg . 2024-11-26
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Service extremely friendly, food home-style and excellent. Gladly again.
Paul Gebauer . 2024-11-26
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The goose tasted very good, not dry either, Sauce could have been more Like every year, the chestnuts with it were extremely dry. I tried 3 of them. I actually really like chestnuts, but unfortunately I don't like the Sahara feeling in my mouth. Red cabbage was a dream, this time not too “Christmasy” in taste like last year. The waitresses were very friendly, great, attentive service.
Lea . 2024-11-24
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It was a very nice evening in this restaurant 👍. I was a guest here for the first time in my life, and it certainly wouldn't be the last time 🙏😃. The food was really great 👍, plus the staff was very friendly, nothing was too much for them and they simply implemented their own wishes!!! Simply exemplary and pleasant 👍👍👍. Keep it up 👏😊😃!!!
Rudolf Woldt . 2024-11-15
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Had schnitzel and pimmes, spaetzle and salad, it tasted very good and was also quite large. Setvice very nice and fond of children. You don't have to go to Göppingen's flagship brewery.
Hansi Pfleiderer . 2024-11-01
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Rustic restaurant with good middle-class cuisine in the rooms of a former tannery. The home-brewed beers are also excellent.
Holger Mohn . 2024-10-29
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Recently attended a wedding at Gerberbräu - from the location to the food to the service throughout the entire event, everything was first class and I would recommend it to anyone!
Philipp Schetter . 2024-10-29
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Demanding 30 euros for the onion roast is an impudence. Guests ordered more because they were still hungry. A sauce (pork gravy) for all dishes. Fried potatoes were more fried than fried and were much too crispy (hard) in places. Ambience is quite nice.
Simone Stoll . 2024-10-28
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Something expensive, cheap dishes and vegetarian is not enough. But pork knuckle super crispy
Michael Zauner . 2024-10-25
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The food was very tasty. I'll be back soon with the whole family. 👌🏼
Ati La . 2024-10-20
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Very tasty, good service, great atmosphere. Everything fine. The roast is a clear recommendation. Salad with great dressing
Daniel Größler . 2024-10-18
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We were back at the Gerber Bräu after a long time and then asked ourselves why we didn't come more often. Great ambience, super friendly service from start to finish and delicious food in portion sizes that correspond to the somewhat high-priced restaurant (if we want to look for the fly in the ointment). It's also super dog-friendly. No matter whether you call beforehand to see if dogs are allowed in (original sound: They are very welcome here) to the joy and cuddles at the entrance to the bowl of water. Great service! All in all, a successful stay with the decision to come back often. Thanks! :-)
Jens U. . 2024-10-17
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I thought the atmosphere was good... unfortunately the food was just mediocre
Rene Schmitz . 2024-10-17
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Very good, I can only recommend it.
Thomas Steffen Liebrich . 2024-10-13
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We had a family celebration in the restaurant. Everything was great all around, from the communication via email in advance to the successful celebration on site. The staff was very friendly, accommodating and attentive! The food was very tasty. We'll definitely be back! Thank you very much, dear Gerber Bräu team!
Katja . 2024-10-06
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There were 10 people there in the outdoor area. Portions are large but the taste of the food was not convincing. Cheese in the sausage salad was tasteless, the dressing was very flat, and there was too much salt. Aspic is not recommended as it is prepared rather carelessly, with poor dressing and a total of few ingredients. The service, on the other hand, was super friendly and attentive
Udo Nitsche . 2024-09-23
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Accommodated 11 people at short notice. Everyone enjoyed and enjoyed it.
Cornelia Geier . 2024-09-21
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Despite the many guests in the restaurant, the food and service were very good 👍 thank you very much
Amy . 2024-09-14
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Good pork knuckle and delicious summer beer at an acceptable price.
Klaus Haussmann . 2024-09-14
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Dirty service. Most of the food comes from the bag.
Benedikt Grupp . 2024-09-12
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Good service. Food great. Dogs welcome.
Hans Martin Juenger . 2024-09-06
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Been here again after a long break. Very nice and courteous fleet service. Nice seating under natural shade. Good food, good beer - what more could you want 😅
Robbie . 2024-09-02
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Nice garden economy, cozy. Beer great, pork knuckle great. Attentive friendly service We felt very comfortable.
J.F Sebastian . 2024-08-30
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It doesn't get any better! Super friendly staff. Tip top service and a super delicious meal! Highly recommended!!
Paul Himmelsbach . 2024-08-25
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Friendly staff, food has really improved enormously. Everything is great
Andreas Peckl . 2024-08-25
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Nice, large beer garden where the children can also have fun thanks to the playground. The food and portions are okay, but I think it's significantly overpriced. I think just a portion of fries for an adult costs 7 euros, which makes me very proud. It's OK to go out for a drink, but I won't eat anything here anymore.
Ma Rio . 2024-08-23
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Originally decorated with the tanned leather at the top of the roof! Plenty of parking spaces nearby. It's nice that you can go for a nightcap (even without alcohol) nearby.
C. N. K. . 2024-08-22
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I was there once with a friend, celebrating something. Bill approx. 80€. I have never eaten as well as I did there. The pork knuckle with sauce, and the sauce tasted a bit like orange. Unfortunately not enough sauce, but the taste was wow. I tried to recreate it, but it must have been orange concentrate. I can't get it that way. Delicious selection of liqueurs and schnapps and of course beers. Definitely recommended
Darko Luketic . 2024-08-20
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If you missed the Corona and GDR times with table assignments, you'll get your money's worth here! It can take 10 minutes before the bad-tempered and arrogant H. d'Amaro finally shows up to complete his task. Once you have been assigned ONE table out of 30 free tables (!!!), you have to deal with bored and unmotivated service staff in order not to die of thirst after 30 minutes! In total…. Staff subpar, food mediocre and too expensive, ambience pleasing! Oh, one more thing... there doesn't seem to be a managing director here, but perhaps this position was deliberately eliminated, right Ms. Bader?
Michael Bauer . 2024-08-17
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We didn't even get to eat. The service doesn't deserve the name. At the entrance you stand alone. You are not allowed to sit down, “you will be seated” they said. ALTHOUGH EASILY 20 tables were free. There was no sign saying “reserved” on any of these tables. My husband sat down in the meantime because he can't stand for long in the heat. Then, after waiting for long minutes, someone came, but didn't even notice me. He just looked past me. Neither a greeting nor anything else. Instead he asked my husband to leave the table because it was reserved. When my husband pointed out his impossible behavior, the employee (known by name. The owner of the store is welcome to ask us about it, but maybe we'll know who we're talking about) stretched out his arm and said we should but just go again. Impudent and arrogant, southern snobbish. Someone like that has no place in service. We decided to leave the table we had booked in advance to the next one. Apparently things aren't so bad for the catering industry in this country if employees are allowed to do something like that and throw guests out the door. We went to Da Mama in Wendlingen. We had an excellent meal there and were well looked after. Price performance there pleases everyone, as does the polite treatment. Never again to the Gerber Bräu in Uhingen.
Charlotte Fink . 2024-08-12
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I have been a satisfied guest for years. Whether for business lunches, large family celebrations, with friends, with a small family, with a well-behaved dog... always very satisfied with the service and the food. Prices have increased a bit, so we go a little less often than before. Potion sizes are very good, ambience is nice, parking space is very good.
m RR . 2024-08-11
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One of my favorite beer gardens in summer. Shortly after the Corona pandemic, the staff was a disaster for a while. In the meantime everything is in order again and the waitresses are friendly and accommodating. The food was and still is very good - no matter what you order. The onion roast in particular shines with a great sauce and is always tender and fried to perfection. And the pork knuckle is also a recommendation - as long as you get one and it's not sold out yet. Clear recommendation. The top address in Uhingen.
Thomas Brunner . 2024-08-05
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Reception and table allocation were unfriendly, that's not possible. The lady has the wrong job. Service was okay. There was clearly not enough beer poured. Clearly too expensive for what is offered.
A G . 2024-08-05
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Food very good, employees very nice, if it's full you have to wait a bit... But that's just the way it is.
Mars K . 2024-07-26
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We told the waitress several times that we would like to order. However, she preferred to continue collecting and put us off by saying she had to collect from others first. There were simply far too few staff for the number of guests. We were then forced to leave without even being able to order a drink. A pity!
Jasmin Stapelfeldt . 2024-07-22
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All the dishes we ordered were very tasty, everything was wonderful.
ersin yücedag . 2024-07-18
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We have some celebrations, be it with the choir. or spent with family.
Waldemar Geringer . 2024-07-16
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I'll start straight away, unfortunately yesterday's event was a complete failure. - If an owner, a human resources manager and a CEO had organized the event and wanted to manage it, yesterday was an absolute complete failure. - As the owner, I expect that you will at least be greeted at the reception or at least come to the table and introduce yourself and not just go to tables where you know the people and take selfies and ignore the remaining 70% of the guests. - a CEO doesn't belong behind the bar, he belongs at the reception to welcome guests, seat guests and possibly clarify any questions about allergies, etc. - If there is a menu on the table, what is on the menu should also be there. The "grilled" sea bream described was steamed or poached but not grilled as described, apart from that the piece of fish was just half of a sea bream fillet, there was no turmeric foam, I'll save the other things now. - The service was a complete disaster, one hand didn't know what the other was doing, apart from the fact that we had to wait 50 minutes for the second course and we weren't the only ones who had this happen. - To be honest, your customer management is shockingly bad in a catering establishment like yours. The overwhelmed service staff are sent to the guests to pick up on the guests' dissatisfaction, which is usually the job of the so-called event management. You had the feeling that someone had come up with this event. As the owner and CEO, please ask yourself the question of giving the people who would otherwise hold the event in the boathouse the responsibility to keep us in the background. This event yesterday was absolutely not an advertisement for her house. I hope that if this email is forwarded to you, that you will think about the future and the next event. I would be happy to receive feedback from you
Falko Krause . 2024-07-05
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Very good cuisine, nice restaurant, nice beer garden. The sausage salad is awesome.
E.M. B. . 2024-06-24
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Price-performance doesn't fit. Unfortunately, my onion roast was not medium rare, but rather cooked through and the taste of the meat was also not convincing, the gravy made the meat edible. We also had to wait longer for the food, so I didn't send it back. I expected better for the price, it's a shame.
Anaira . 2024-06-16
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Unfortunately the pork knuckles were already gone. And unfortunately the eggplants in the vegetable dinnete were not warm well. It's a shame, because it was an excellent meal in terms of taste. 🎩
Thomas Helber . 2024-06-08
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Everything was great... Always happy to come back Staff super friendly and attentive Delicious food at fair prices Parking spaces are always available Nice location
Michael Mühleisen . 2024-06-08
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Very charming and cozy beer garden. Despite being a bit hectic, the service was very friendly and funny.
Alexander Fallier . 2024-06-07
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The roast is very good, the light meat is also very good
Martin Eberhardt . 2024-05-22
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Food was super tasty, super nice staff and very child-friendly. With or without children, great beer garden and playground or indoors with lots of space and a nice atmosphere.
Bettina Maschkiwitz . 2024-05-20
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The food is good and expensive.
Matthias Hirt . 2024-05-16
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A great restaurant: Very good Swabian food, nice service and a great ambience. We have enjoyed going here for years.
Sandra S . 2024-05-14
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Food was very tasty. Unfortunately, even though we ordered beforehand, it took a long time to get the food and the drinks sometimes only came after the starter was there. The service was very unfriendly and seemed very stressed.
Caro Mayer . 2024-05-04
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Delicious food at a reasonable price. Always my pleasure.
Heide Rosa . 2024-05-01
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Rustic shop with very good food and attentive service
Ulrich Hampel . 2024-04-25
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Always my pleasure. From a company Christmas party, just going out to eat, meeting friends, to "stopped over while passing through" it was always well liked, served very well and yes, it tasted good too :-)!
Christina Luft . 2024-04-23
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Great location. Great staff. Only recommended.
Reinhard Hügel . 2024-04-14
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Very good food lamb liver with wild garlic mashed potatoes
Petra Staiber . 2024-04-13
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An unforgettable experience at the Gerber Bräu Brauhaus I had the pleasure of visiting the Gerber Bräu Brauhaus in Uhingen and it was an unforgettable experience. The brewery has a long tradition and has offered space for around 280 guests on two levels since 2003. The atmosphere in the brewery is unique. You can enjoy the home-brewed beer while watching the brewing kettle. The master brewer attaches great importance to quality and taste. The beers are brewed according to the Purity Law and are not filtered, which preserves the taste and vitamins. On special occasions there are also special beers such as Maibock or Sommerweizen. The brewery serves fresh, regional food to accompany delicious beer. The chef also recommends dishes that change seasonally, such as chanterelles, asparagus, goose, etc. I was particularly impressed by the well-prepared schnitzels. All in all, Gerber Bräu Brauhaus is a place to visit when in Uhingen. It offers a great combination of traditional brewery flair and modern hospitality.
Boris Brodbeck . 2024-04-12
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Brauhaus always good, rostbraten was very good
Magna Freak . 2024-04-12
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An all-round successful evening. Great and attentive service. I have rarely eaten such a delicious schnitzel. Keep it up. Many greetings from Saxony
Kerstin Altus . 2024-04-10
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Cozy restaurant with a great beer garden, delicious food, great drinks
Daniela Dachselt . 2024-04-08
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Good food in a nice atmosphere. Also suitable for larger groups.
Robert Weisbier . 2024-03-25
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Large restaurant, but still impresses with good cuisine. A little higher priced, but the presentation of the food is too simple. Side salad costs extra. Rustic in appearance but a bit too dark. Service very attentive.
smo ju . 2024-03-15
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Very tasty food. Friendly staff. Keep it up.
JKLM . 2024-03-12
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Great ambience, great view of the brewing kettle. I don't drink beer, but something like this is still exciting. The food, Swabian, is very tasty 😋 I really enjoyed my Cordon Bleu. Good quality. The service that evening was very courteous, humorous and simply TOP. We'd love to come back.
Sebastian Langner . 2024-03-10
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Good parking options directly in front of the house. Home cooking of very good quality. No long wait. The menu (starter, etc.) is observed. Very attentive and friendly service. Room acoustics: A bit loud due to the typical brewery hall character. Nevertheless, you feel comfortable, in small and large groups. We'd love to come back.
Alexander Simianer . 2024-03-10
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Very beautiful here Food l very tasty Beer perfect
Carolin Müller . 2024-03-07
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Outstanding old tannery converted into a German restaurant. Definitely a good place to visit while in the area.
Claudio Tosi . 2024-03-07
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The service was very good, fast and reliable. The food was really hot. This is no longer a given today. Everything was to our satisfaction
Eckhart Adamowski . 2024-03-05
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Delicious food and large portions.
Tobias Hartmann . 2024-02-25
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The food is good, but a bit carelessly prepared. With the schnitzel there are only fries and a slice of lemon on the plate. A leaf of lettuce or half a tomato wouldn't make the whole thing seem so careless. The service is sometimes a bit intrusive but also very attentive and the prices are reasonable. BUT: The beer, especially the Pilsner, is unbeatable! Craftsmanship at its finest! And best of all: The beer is also available in a 5-liter keg for the perfect barbecue party at home.
Lars Graap . 2024-02-22
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Went here spontaneously. Super friendly service. The children were immediately given something to color in and the drinks were immediately at their place. Everyone enjoyed the food very much. Portions could also be a little smaller. Almost every table had packages sent home. The daily recommendation was particularly good. Goose with red cabbage, dumplings with baked apple.
Markus Pulper . 2024-02-16
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Quaint, great food, great staff! We held our basic shoe fund meeting there again. The beer is also in a class of its own ;-) TOP recommendation.
Tristan Vogelmann . 2024-02-11
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Super nice waitress The salad was delicious
Heike Wolf . 2024-02-03
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Food is good but the portions are rather manageable. Unfortunately the price/performance ratio doesn't match for us. The service is convincing.
Malinois attack . 2024-02-02
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The food was good but a little expensive. The ambience is great
Thomas Bernhard (Cola Tom) . 2024-01-26
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Very friendly staff and great atmosphere. Good selection and good price/performance ratio, pleasant waiting time and very tasty food, recommended at any time.
Thorschdi X . 2024-01-26
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Great food, great service! You often have to be lucky to get a seat and the brewery is very loud inside when it is full. Nevertheless, I have the impression that the service keeps an overview.
Sebastian Schmiedt . 2024-01-06
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In's Gerber Bräu komme ich schon recht lange immer wieder. Habe viele Jahre in Göppingen direkt gewohnt. Seit ich Heidenheim wohne ist das Brauhaus oft Anlaufpunkt für ein Treffen mit den ehemaligen Arbeitskollegen, Göppingen ist ziemlich in der Mitte zwischen Heidenheim und Esslingen. Das Essen ist ziemlich gut, aber nicht überragend. Die Preise nicht wirklich günstig, aber auch nicht überteuert. Der Service ist immer freundlich, könnte aber an der einen oder anderen Stelle aufmerksamer, präsenter und noch mehr am Gast sein. Die Location ist richtig gemütlich, hier sitzt man gerne auch mal länger und trinkt auch mal ein Bier mehr... Alles in Allem immer wieder eine grundsolide Leistung. Ich werde auch weiterhin gerne kommen.
Mario Kurz . 2023-12-19
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Sehr gute Auswahl. Man fühlt sich wie in einer großen Halle, sehr laut. Trotzdem würde ich immer wieder kommen. Desinfektionsspender im WC war leer
Michael Moser . 2023-12-03
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Es war ein sehr schöner Laden obwohl viel los gewesen ist mussten wir nicht lang auf das Essen warten und auch der Service ist mega gut und aufmerksam komme gerne wieder
Marcus Becker . 2023-12-03
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Super Location. Hier passt alles
Lothar Probst . 2023-11-07
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Wir waren mit 8 Erwachsenen und 5 Kindern zum Mittagessen. Leider war das Personal unfreundlich, sehr schlecht verständlich (kein klares Deutsch) und sehr gestresst. Es wurde dann ein Essen vergessen und gar nicht gebracht. Als wir darauf hingewiesen haben, wurden wir gefragt ob wir die Portion noch möchten, hatten dann aber abbestellt, da die Bratensoße und auch die Bratkartoffeln versalzen waren. Schlussendlich war dann aber auch die nicht gelieferte Portion auf der Rechnung und als wir das reklamiert hatten ist dass Personal richtig ausgerastet und hat auch das Trinkgeld zum Trotz wieder ausbezahlt. Aber bei einem ~30€ Gericht, darf man wohl verlangen dass geliefert oder ausbezahlt wird. Wir werden dort jedenfalls nicht mehr hin gehen.
Dieter Schöll . 2023-11-02
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Tolle Areal mit nem sehr guten Restaurant. Essen und Getränke waren top und werde auch gerne noch mal vorbei schauen.
Silver Hawk . 2023-11-01
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Sehr netter Service und leckeres Essen. Positiv erwähnen möchte ich die Schnelligkeit. Das Restaurant war Recht voll und wir haben keine 10 Minuten auf das Essen gewartet und der Zwiebelrostbraten war auf den Punkt medium!
Christian N. . 2023-11-01
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Restaurant im Brauhaus-Stil. Das Essen war sehr gut, der Service von unserem Kellner perfekt! Sehr nett! Die Portionen haben eine ordentliche Größe. Da wird jeder satt. Wer möchte, kann sich noch ein selbstgebrautes Bier dazu bestellen. Die Preise sind für meinen Geschmack etwas zu hoch. Es empfiehlt sich, zu reservieren. Immer viel los.
Jul Rocco . 2023-10-25
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Absolut klasse, und wenn ich könnte würde ich dem Service nochmal 5 Sterne geben. Das Ambiente stimmig und gemütlich, für den Biergarten war es zwar etwas zu kalt aber der nächste Sommer kommt bestimmt. Der Service vom Empfang an freundliche und zuvorkommend. Was ich jedoch zum ersten Mal erlebt habe, ist dass trotz vollem Hause der (ich geh mal davon aus) Oberkellner bemerkt hat dass sich unser Hauptgang nach der Suppe verzögert hat. Er hat sich bei uns erkundigt und dafür entschuldigt, um dann mit einer echt klasse Freundlichkeit und professionellen Art zu servieren. Ich hab auch schon den nächsten Besuch reserviert. Dies empfiehlt sich übrigens sehr.
Reini B. . 2023-10-24
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Das Essen schmeckt richtig gut, die Portionen sind so groß das man sie kaum schafft :) Das Ambiente ist ebenfalls super und man kann hier wunderbar einige Stunden mit guter Gesellschaft verbringen. Der Service ist top. Allen voran Herr Bolat hat uns mit seiner sympathischen Art den Abend versüßt!
Chris F. . 2023-10-21
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Sehr gut, wir hatten Jubilarfeier in der Orangerie, welche Top organisiert war. Essen von den Häppchen bist zur Nachspeise sehr gut und für jeden was dabei. Personal sehr aufmerksam, man hatte nie ein leeres Glas.
Michi Langer . 2023-10-16
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Das Essen hat allen geschmeckt. Die Portionen waren eher kleiner gehalten. Der Service ist nicht besonders negativ aufgefallen, aber auch nicht positiv. Eher Durchschnitt. Hätte 2 1/2 gegeben.
Josh . 2023-10-11
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Went 2 times food portions was very big and food is decent the atmosphere is amazing and the servers were nice. Would go again
Gianluca F. . 2023-10-07
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Man fühlt sich total wohl. Sehr freundliches und aufmerksames Personal.
Sabine Steger . 2023-09-23
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Sehr schöner Biergarten. Bedienungen durchgehend freundlich und zuvorkommend. Getränke kamen schnell und gut gekühlt. Essen kam auch sehr zeitnah, hatte Cordon Bleu, war sehr saftig und sehr heiß. Der Käse, sowie der Schinken war reichhaltig und lecker. Panade war auch sehr gut. Die Pommes Frites waren durchschnittlich, teilweise bisschen zu dunkel. Zitrone war sehr frisch. Empfehlenswert
dan hob . 2023-09-21
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Sehr schöner Biergarten. Essen war sehr 😋. Und Service absolut Klasse.
Dirk Wuerzberg . 2023-09-17
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Super Essen und nettes Personal. Immer wieder gerne.
Gerhard Weber . 2023-09-11
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Sehr gutes Restaurant im Gerber Park komplex gutes Essen und freundliche Bedienungen.
Alex Schätz . 2023-09-06
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Große klassische Wirtshaus/Biergarten Gerichte zu fairen Preisen. Bedienung lässt sich Zeit Bzw ist alleine für einen großen Bereich für alle Bestellungen. Man darf dann auch gerne im Dunkeln im Biergarten essen und sieht kaum das eigene Essen.
Lario . 2023-09-05
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Essen ist gut, Servicemitarbeiter wirklich freundlich.
Marc J. Fahrner . 2023-08-29
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Ich habe Schnitzel gegessen und das war einfach zu lange im Fett. Ich konnte ein Schnitzel von zwei essen. Also ich würde das Schnitzel doch besser in der Pfanne rausbraten im Butterfett mein Vorschlag
Tina Weinmann . 2023-08-24
WEITERE KOMMENTARE IN Google
Im Gebäude sehr laut und hektisch sonst alles gut.
Wilfried R. . 2023-08-23
WEITERE KOMMENTARE IN Google
Ist immer stark besucht. Daher haben wir die Hotline angerufen die 24/7 laufen sollte, laut eigener Website, wobei nur die Bandansage kommt, dass die Rezeption bereits nicht mehr besetzt sei. Also blieb nichts anderes übrig als hinzufahren. Haben es versucht, aber leider waren keine Tische frei. Wurden auf die Online Reservierung aufmerksam gemacht. Somit hungrig wieder heim gefahren. Daraus gelernt und extra für unseren letzten Urlaubstag abends einen Tisch online über deren Website reserviert. Haben auch eine Bestätigungsmail direkt vom Lokal erhalten, ja da stand RESERVIERUNGSBESTÄTIGUNG. "hiermit bestätigen wir Ihnen Ihre Reservierung(...) wir freuen uns Sie am (...) bei uns begrüßen zu dürfen" Also zum BESTÄTIGTEN Zeitpunkt hingefahren und siehe da... Wir gehen rein und bekommen von einer Dame hinter der Bar die Aussage, dass schon geschlossen ist. Wir daraufhin erstaunt gesagt, wir haben einen Tisch reserviert. Ein Mann kam an uns herangetreten und teilte mit, dass das nicht sein könnte, sie haben ab 18 Uhr geschlossen. Das sei schon seit zwei Jahren so. Wir unsere Mail gezeigt. Der Mann weiterhin unfreundlich uns für blöd verkauft, dass es nicht sein kann, die Mail sei nicht von ihnen. Wir gesagt, da steht der Zeitpunkt und RESERVIERUNGSBESTÄTIGUNG. Unten ein Button mit Buchung stornieren. Er schaut sichs an aber weiterhin: "nein, Sie würden eine andere Mail erhalten.." Beim weiteren Gesprächsverlauf drängte er uns immer mehr aus dem Lokal mit der Äußerung: "Wenn Sie ein Problem damit haben, können sie sich morgen an der Rezeption melden." Leider eine sehr schlechte und unfreundliche Erfahrung gemacht. Hätte der Herr anders reagiert, würde ich die Bewertung so nicht absetzten, aber das Verhalten war weder empathisch noch serviceorientiert. Beschwerde wurde abgesetzt, sind gespannt was draus wird. Mal schauen ob wenigstens die Mailadresse stimmt :-P oder auch wieder nur fake ist.. Bei den bisherigen Besuchen war es in Ordnung, der Service könnte allgemein größer geschrieben werden. Somit gibt es nur durch die vorherigen Besuche die zwei Sterne. FAZIT: Bitte der Website NICHT vertrauen. Weder die Telefonzeiten noch die Reservierungen stimmen und klappen.
I Blöckle . 2023-08-20
WEITERE KOMMENTARE IN Google
In Punkto Service und Freundlichkeit ist viel Luft nach oben. Lächeln - Nachfragen leider Fehlanzeige. Radiobeschallung aus blechernen Lautsprechern. Das passt leider nicht zum Preisgefüge. Qualität der Speisen war gut!
Michael Schetter . 2023-08-19
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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