Gastronomie-Zubehör Hasbauer in Passau

Complaint about unfriendly behavior and inappropriate treatment in a restaurant Despite having previously requested a table and being assigned a table, it was taken away from us without consultation or any comprehensible reason and given to another group of four. The reason: My mother had initially sat at a neighboring table, which obviously led to misunderstandings – but in no way justified such a rude and dismissive reaction. The staff were neither solution-oriented nor friendly in this situation. Instead, we were informed in an inappropriate tone that the table had been given to someone else, without considering our explanations. As paying guests, we felt unwelcome and in no way valued. I request an explanation for this behavior and expect an apology and measures to ensure that other guests are treated more respectfully in the future.

Very few employees, they can't speak German well and you can't understand what they're saying, everything is expensive, and the selection of food is very small, uncomfortable to eat in and there's a bad smell but otherwise delicious

I attempted to enjoy an after work beer here with a colleague. She had frequented the restaurant over the years and only had pleasent things to say. As we tried to sit at the empty bar and order a beer, an elderly gentleman looking rather incensed approached us and asked what we were doing. We explained that we would like to have a beer and chat and would happily be on our way. The man only grew angrier and told us that this was impossible and that the restaurant was hosting a private event that evening. We remained calm and asked if there really was no way that we could sit quietly for half an hour. This put him over the edge and he threatened to call the police! Not shaken by his threat, I politely informed him that his rude and over-the-top behavior had lost our business and that we would never be returning. Upon inspection, a very small sign was taped to the outside window from the other direction that we had entered the restaurant. Having legitimately not seen the sign, we were taken back by his aggressive and abhorrent behavior. I can rightly say that I met an echte bayerische Grantler. Not only did he lose our patronage, I have made it a mission of mine to point tourists to other restaurants in the area. I also just learned that he and his wife are closing down the place after 20 some years in operation. Time to leave the stress behind I hope.

the food is ok, I always enjoy going with my family. But the waiter who works there is a terrible one. I don't know why they let him work with people if he's unfriendly. When you ask something he comments all the time. I don't have a word.