Basierend auf 2.622 Bewertungen gefunden auf 2 Websites
Basierend auf 2.622 Bewertungen gefunden auf 2 Websites
Nº 308 unter 513 unter Aachen
Nº 74 von 160 Restaurant unter Aachen
Stellungnahmen
Great selection, quick processing, delicious food and very friendly service
Susanne Hermanns . 2024-10-30
WEITERE KOMMENTARE IN Google
French fries not cooked for the second time in two weeks. Too bad.
Michaela . 2024-10-30
WEITERE KOMMENTARE IN Google
Cool location... Order at the display or counter... Staff are nice... I personally find food expensive, but something different. It's nice to sit outside...
Mary Plem . 2024-10-24
WEITERE KOMMENTARE IN Google
Very tasty as always, great service.
Lutz Matuszewski . 2024-10-22
WEITERE KOMMENTARE IN Google
Very good fries with their varied compositions
Ilyass Settouf . 2024-10-21
WEITERE KOMMENTARE IN Google
Few guests and fast food. Unfortunately the fries weren't cooked through. The feedback from the employees was that it always took the same amount of time to prepare something. No apology came from his lips. Dealing professionally with customers looks different. We definitely won't eat any more.
Achim . 2024-10-20
WEITERE KOMMENTARE IN Google
Nice service, enough seats. However, I would have liked crispy fries. Mine were topped with coleslaw and mushy pulled pork. It wasn't really a hit in terms of taste.
R. Rapp . 2024-10-16
WEITERE KOMMENTARE IN Google
It was really tasty and a welcome change from fast food.
Guido Kollmeier . 2024-10-16
WEITERE KOMMENTARE IN Google
Fries are nice but the building is my favorite. It is quite enjoyable to watch the city's flow around you while enjoying some food with friends.
M . 2024-10-15
WEITERE KOMMENTARE IN Google
My daughter wanted the classic. Currywurst with fries 🍟...warm. Mega delicious...a taste explosion. We'll be back.
Michael Erdner . 2024-10-15
WEITERE KOMMENTARE IN Google
I always enjoyed going to Frittenwerk, delicious and varied food with vegan dishes. Unfortunately, things are changing more and more for the worse since the bolo fries were abolished. Always great in taste, but today there are many defects. I ordered an XL portion of the Istanbul Street Fried, but it was almost smaller than my companion's normal portion of the Tijuana Street Fries. That doesn't work at all, the only reaction was that it was served in the larger bowl and therefore looked smaller... as if the same portion were simply made in a larger bowl, which is a shame, and then there was the long, long wait of about 20 minutes because Nothing worked at all, I've never experienced that here before
Tim . 2024-10-05
WEITERE KOMMENTARE IN Google
Very tasty fries! Delicious and creative variants. Contactless ordering possible at terminals.
Jörg Dreyer . 2024-09-28
WEITERE KOMMENTARE IN Google
Four of us (2ERW 2K) were here during the September special. The store is very clean, the outdoor seating is quite comfortable and there are plenty of seating areas available. The staff is very friendly. At first glance the prices seem quite high, but when you have the fries on the table in front of you at the end, they are quite enormous, complex portions. A clear recommendation from us, we will be back :-)
Jeffrey Lebowski . 2024-09-27
WEITERE KOMMENTARE IN Google
Fries without taste, salad over the fries, PulletPock was good, drinks inexpensive but in the house with wooden cutlery, thank you, no more for me
Udo Steffens . 2024-09-26
WEITERE KOMMENTARE IN Google
Fries with a difference. Following the example of the Canadian fries culture, you can get classic fries with currywurst as well as poutine in classic and exotic versions. A real change for fries lovers.
Duck Doc . 2024-09-26
WEITERE KOMMENTARE IN Google
The staff is great and atmosphere is great as well. The food however, I expected better fries, they were loaded which was great, but it became soggy very quickly. I also ordered churros with pistachio cream, but it seemed like old already made churros were deep fried again, they were definitely not freshly made. This part was disappointing. Otherwise they provide everything like salt, pepper, chilli flakes, etc for the fries...the service is great no doubt. The place looks beautiful, very inviting. But I wish the fries were more crunchy and churros fresh.
Kiran Acharya . 2024-09-22
WEITERE KOMMENTARE IN Google
Best waitress and cashier ever!! Very polite and friendly. The food is also delicious and cheap 🥰
Elif Atılgan . 2024-09-18
WEITERE KOMMENTARE IN Google
The fries here are mega, just like the prices are mega expensive, the three stars are for the good food, but I have to deduct the other two because I find it extremely expensive, even back then before Corona war and co, it was already expensive , but now the prices are just outrageous
Shibainu . 2024-09-15
WEITERE KOMMENTARE IN Google
Very nice atmosphere and food is delivered quickly. Price performance is still good and food was good.
The Runner . 2024-09-14
WEITERE KOMMENTARE IN Google
Unfortunately the fries weren't cooked through. When I asked, I was told that it was because of the sauce. I know the difference between undercooked and soft from the sauce. I hate to be kidded. Underground service! It's a shame, the ambience is great, the toppings too - unfortunately fries and service are not!
Silke Bartsch . 2024-09-13
WEITERE KOMMENTARE IN Google
The name would suggest that here is the place to be for chips (so 'french fries' 'friet') well if that's what you are looking for 'walk on by'. Whilst the salad we had was really good the 'fritten' were marginally fried, old and sad. Also the add on costs of sauces we found to be disproportionally expensive. We were also charged deposit on the soft drink bottles (no glasses provided) which was not refunded.
Wil Vogel . 2024-09-11
WEITERE KOMMENTARE IN Google
Super great everything was perfect
Asya Öztürk . 2024-09-04
WEITERE KOMMENTARE IN Google
Amazing food and currywurst spezial and istanbul are my most favorite anytime go to foods
Samarth Swami . 2024-09-03
WEITERE KOMMENTARE IN Google
Super great staff, great atmosphere and super delicious food 😍😍 can only be recommended 👍🏼👍🏼👍🏼
Souhaila Aziani . 2024-09-03
WEITERE KOMMENTARE IN Google
Employees do their job quickly, there are many alternatives
Fi Anna . 2024-08-31
WEITERE KOMMENTARE IN Google
Super nice staff, super delicious fries. Great 👍🏽
Sila Ayhan . 2024-08-30
WEITERE KOMMENTARE IN Google
After a long time we were back at the Fritzenwerk and probably for the last time. I was really looking forward to the garlic fries. However, they were only lukewarm, far from crispy and not really cooked through. I kindly mentioned this to the staff. The answer was...: "We have the same deep fryer and the same fries as always." He took a fry, broke it over and said everything was fine. Neither I nor my daughter continued to eat. Thanks for nothing.
Ella . 2024-08-29
WEITERE KOMMENTARE IN Google
Nice atmosphere that is clearly superior to the food and staff on offer. The fries from the “Frittenmanufaktur” are an average convenience product that doesn’t stay in the deep fryer long enough. The pulled pork is not pulled pork, but more like a hint of meat in too much, slimy sauce. People who know nothing about BBQ will be very disappointed. The employees behind the counter didn't even smile during the too long wait. You could also see how the boss there treated the Lieferando messenger very badly. All in all it was a poor performance and the kebab shop next door probably would have had better food.
Pascal Nobis . 2024-08-08
WEITERE KOMMENTARE IN Google
It was our first time at the Frittenwerk and we wished we could have placed the order with the employee. The menu pricing is a bit misleading. You see the complete menu at the terminal and then have to pay for everything individually. That's why we decided against a menu. The sweet potato fries were very tasty.
Tanja K. . 2024-08-07
WEITERE KOMMENTARE IN Google
Do you want to eat fries with all kinds of toppings? It's here
M Aurich . 2024-08-06
WEITERE KOMMENTARE IN Google
Disgusting soggy fries were drowned in salad dressing. Not even my dog wanted to accept the Piork pullet. Not recommended
kai kiste . 2024-08-02
WEITERE KOMMENTARE IN Google
Delicious food, something different from the obligatory McDonald's and such. Prices comparable to similar locations
Vincent Van Eck . 2024-07-31
WEITERE KOMMENTARE IN Google
Food tastes great, the fries are a good size and the price is right.
Spieler 1 NRW . 2024-07-27
WEITERE KOMMENTARE IN Google
Unfortunately, the fries were very soggy from the sauce, I would have preferred the sauce on the side. For the price of more than 10€ I would have expected a little more. Luckily the sauces were very good and so were the fries, which weren't soggy.
Johannes Kern . 2024-07-23
WEITERE KOMMENTARE IN Google
It's been a long time since I've been back to the Frittenwerk Aachen, unfortunately this time I wasn't at all satisfied! My fries with Currywurst Special were inedible - it wasn't a curry sauce, but some kind of tomato ketchup and extremely sour on top... it tasted as if it had been soured or had simply become sour in the heat 🙁 Bad enough, but the attempt to explain the fact to the shift manager ended with the comment: The curry sauce always tastes like this here... Thank you! Thanks for what, I didn't understand 😡
Emil Dantchev . 2024-07-23
WEITERE KOMMENTARE IN Google
Das nennt sich "Frittenwerk" ! Ich hatte Lust auf Pommes und was ich bekommen habe war eine Zumutung! Die Pommes waren alt, kalt und ungenießbar. Die Soßen waren ungewürzt und das alles für 8.20 € Jede beliebige Pommes Bude kann bessere Pommes machen! Und günstiger.
Peter Markus N . 2024-07-14
WEITERE KOMMENTARE IN TripAdvisor
Super nice if you feel like hearty food. Ordering is quick and easy due to self-service. The ambience is very good for a fast food restaurant.
Aleksandra Grzybowska . 2024-07-09
WEITERE KOMMENTARE IN Google
We ordered online from Frittenwerk and paid in advance. However, the food was freshly prepared on site. Great taste, but longer waiting time despite paying in advance.
Anonym . 2024-07-06
WEITERE KOMMENTARE IN Google
Very tasty fries. I've already tried a few varieties and have always been satisfied.
Georg Gürtler . 2024-07-03
WEITERE KOMMENTARE IN Google
Great load! eat good! Very nice and helpful staff!!!! Great restaurant!
stefania dimitriu . 2024-06-29
WEITERE KOMMENTARE IN Google
My girlfriend and I were there at the beginning of the week. We had a very friendly, young woman who gave us advice. I accepted her suggestion and was thrilled. She asked if everything was okay and finally cleared our tray. She really did a great job, keep it up 😍
Britta Riemann . 2024-06-27
WEITERE KOMMENTARE IN Google
Even after several years it still tastes good, even in hindsight I was pleasantly surprised. nothing to complain about🙃
Marksi . 2024-06-26
WEITERE KOMMENTARE IN Google
Mega delicious fries ☺️😌🥰 Nice cozy atmosphere. I'm actually not much of a fries eater, but you can taste the quality here ✌️🍟
huppifluppi . 2024-06-20
WEITERE KOMMENTARE IN Google
I was there last Friday evening with my dog and the attentive cashier brought me fresh water, which was very accommodating. I was there again on Tuesday and the same cashier gave me a very good recommendation. The pulled pork fries were great.
Tim Theiß . 2024-06-20
WEITERE KOMMENTARE IN Google
Pre-order by tray. Quickly finished. Tasted good.
Johannes Schäfer . 2024-06-17
WEITERE KOMMENTARE IN Google
the best experience ever. Must try BBQ pulled pork poutine.
YASH SHAH . 2024-06-17
WEITERE KOMMENTARE IN Google
The service was unfriendly, the food was disgusting and then for the price
Christiane Muhr . 2024-06-15
WEITERE KOMMENTARE IN Google
Nice opportunity to come. They sell delicious fries and currywurst. Much more, by the way, but we have eaten this typical German food. Friendly service and the food was ready super quickly. Before you know it, your code word is already being called out. Upon arrival, you fill in your order yourself. So that goes quickly. Sad that so many people beg for money in the city. While we were eating we had two at our table.
Adryan van den Berge . 2024-06-13
WEITERE KOMMENTARE IN Google
My favorite place to eat in Aachen! Very well located and all the staff are nice and caring, specially the ginger cashier. My favorite poutine is Montreal, the sauce is really good!
Maria Garcia Fernandez . 2024-06-13
WEITERE KOMMENTARE IN Google
Ordering via terminals goes great. Food tastes good, just like in any other fry factory The building definitely looks pretty smart and has a nice ambience inside. Sitting outside is also great.
Felix Beermann . 2024-06-12
WEITERE KOMMENTARE IN Google
Very tasty and completely satisfied with all services from staff. 👍👌
Omprakash Sharma . 2024-06-11
WEITERE KOMMENTARE IN Google
Simply Awesome….My son is big fan of Chicken sticks… We visit this place regularly…great ambiance… friendly staff…
Meghna Patel . 2024-06-11
WEITERE KOMMENTARE IN Google
I ordered online a vegan currywurst mit pommes and other things and I received a normal one ( I can’t eat schwein ), I said it’s okay it can happen to anyone to make a wrong order, so I talked to the customer service and they said they will talk to the restaurant to get a new order, after talking to the restaurant the staff of the restaurant told them I was lying and that I did receive a correct order, I have photos that shows that I have indeed received the wrong order. This is unacceptable and unbelievable I paid 18 euro for this ?!
Rami . 2024-06-11
WEITERE KOMMENTARE IN Google
The woman at the checkout is unfriendly, extremely slow and doesn't take orders properly
Sascha Lukas Würzberg . 2024-06-05
WEITERE KOMMENTARE IN Google
Really ok place in the heart of the city.
Orsolya Fekete . 2024-06-04
WEITERE KOMMENTARE IN Google
A nice frit palace where you can eat well. The concept of using fries as the basis for everything else is as simple as it is creative. Prices are reasonable
ThorWallez . 2024-06-01
WEITERE KOMMENTARE IN Google
Awesome place! Best team, you can feel that they work with love!
Caroline Castro . 2024-05-23
WEITERE KOMMENTARE IN Google
Viel zu teuer. Ich und meine Freundin mussten Insolvenz anmelden.hat schlecht geschmeckt. Ist aufjedenfsll keine 8€ wert ich kann zu Hause selber bessere machen. Totaler Quatsch.sie haben keine Strohhalme und keine Servietten. Außerdem finde ich 3 € für eine kleine Fanta Unverschämt
Anel A . 2024-05-21
WEITERE KOMMENTARE IN TripAdvisor
Freundliches Personal und guter Service, es sind viele Plätze über mehrere Etagen vorhanden sehr viele Variation vom Pommes zur Auswahl.
Daniel . 2024-05-19
WEITERE KOMMENTARE IN TripAdvisor
Not recommended in combination with Lieferando. Order doesn't arrive. The restaurant only informs you by phone that no order has been received via Lieferando. Lieferando has confirmed the order and delivery. As a customer, I am forced to find out who is responsible and where my money is, after waiting for 2 hours, with a growling stomach. Restaurant employees don't want to reveal their names? When asked who is the managing director or contact person, only the boss's first name is given?? After repeated requests, a strange conversation ensued with the manager. This apparently doesn't care at all about customer satisfaction and customer loyalty.
Dennis Freye . 2024-05-16
WEITERE KOMMENTARE IN Google
Order via machine, fries+ = mediocre, self-service. The best thing is the location right in the center.
Nanna Reising . 2024-05-08
WEITERE KOMMENTARE IN Google
I love it! Terminals for order food + polite and smiley staff = happiness even before the first bite. After...a food coma 😍
Olga Fi . 2024-05-03
WEITERE KOMMENTARE IN Google
What an amazing experience. Premium service and taste. Friendly Staff and Hygienic place. Also understand English well 😊
Tanay Joshi . 2024-04-30
WEITERE KOMMENTARE IN Google
Die Erwartungen waren groß ( u. A. wegen der Bewertungen hier) aber wir wurden sehr enttäuscht. Die Pommes waren außen heiß aber innen noch halb roh. Die Auflagen nach persischer Art waren anfangs noch eiskalt, nahmen mit der Zeit etwas Temperatur an ... nochmals muss ich nicht hier essen.
Ute1710 . 2024-04-24
WEITERE KOMMENTARE IN TripAdvisor
Very nice shop and super tasty 😋
Angelina . 2024-04-22
WEITERE KOMMENTARE IN Google
. Very good restaurant with perfect service. Very good food and cleanliness.
Miranda Joti . 2024-04-17
WEITERE KOMMENTARE IN Google
It's been a long time since I've been to the chip factory. What's good is that you can now order your food at "terminals". This way you can take your time to see what is available and get an overview. Top !!! The finished order is announced using “code words”, which is nice, but sometimes difficult to understand. The food is delicious, the atmosphere is functional with a nice view.
Cornelia Kahlert . 2024-04-17
WEITERE KOMMENTARE IN Google
Second time in Germany. Very good experience. Spotlessly clean and with very good food. Thanks. We will definitely go again.
Xristos Koninis . 2024-04-17
WEITERE KOMMENTARE IN Google
super schnell und sehr lecker.Top Service . Ich werde mit Sicherheit wieder kommen und das Essen genießen. Die Terrasse war sehr einlesend
Aana lihn . 2024-04-08
WEITERE KOMMENTARE IN TripAdvisor
I have already come several times over the years and my visits to Aachen. We had lunch there yesterday and I thought it was even better. I appreciated the ordering machines because it allows you to choose from the many options without feeling like you have to hurry. The sweet potato fries were particularly excellent.
Salima D. . 2024-04-07
WEITERE KOMMENTARE IN Google
Quality has deteriorated a lot. Portions seem smaller. Pulled pork was totally mushy. Only ordering machines.
Ralf Mo . 2024-04-05
WEITERE KOMMENTARE IN Google
The vegan currywurst is the best thing ever. This branch in Aachen is particularly nice :)
lilli . 2024-03-24
WEITERE KOMMENTARE IN Google
Falafel balls are not worth the money. Overall portion overpriced! Cleanliness on the tables leaves a lot to be desired.
Heike Wolf . 2024-03-23
WEITERE KOMMENTARE IN Google
A bit pricey, and the reason for the 1 star: if you make your customers use self service order, why is your machine asking for tips? Requesting tip should be illegal, especially on a machine. Food and space are okay.
White Horse . 2024-03-23
WEITERE KOMMENTARE IN Google
Great food, nice ambience. Highly Recommended! 😁
Philipp . 2024-03-22
WEITERE KOMMENTARE IN Google
Best restaurant in Aachen. Very tasty food and super friendly staff. Generally a very great shop. In particular, the blonde employee with a middle part was very nice and worked extremely professionally. Always a trip :)
IchKannsHalt . 2024-03-21
WEITERE KOMMENTARE IN Google
I'm a big fan of Frittenwerk. Everything was really tasty and I never had any problems. The food has always been top 👌🏻
Canan Melek Kafadar . 2024-03-20
WEITERE KOMMENTARE IN Google
Food was ok. Receipt not received, toilet can only be used with the pin from the receipt.
Gerhard . 2024-03-19
WEITERE KOMMENTARE IN Google
Very great restaurant! Everything was clean, a great atmosphere and super nice, friendly staff. The food is to die for, the ingredients are freshly prepared and smell wonderful. I recommend everyone to visit this restaurant. This culinary experience is not to be missed! 5/5 stars, we will definitely be back. The restaurant is in the middle of the city, so another reason why you should never miss it.
Andonia Konini . 2024-03-17
WEITERE KOMMENTARE IN Google
Unfortunately, I didn't think the fries were that great. The big glass panes are cool.
Miriam Guth . 2024-03-17
WEITERE KOMMENTARE IN Google
The food is amazing! The personal as well, they try to keep everything fresh and clean
Rubí Rivera . 2024-03-15
WEITERE KOMMENTARE IN Google
Delicious simple food that is sure to be... It's better than the usual ones, but the fact that everything is served in disposable packaging bothers me a bit.
Christoph Euskirchen . 2024-03-15
WEITERE KOMMENTARE IN Google
Clean restaurant and ok service Fries with original and delicious flavors
anne laine . 2024-03-12
WEITERE KOMMENTARE IN Google
The service was very friendly, the atmosphere is nice. I didn't like the meal halfway through because the bottom fries were soggy and relatively cold.
Ute Hueselitz . 2024-03-07
WEITERE KOMMENTARE IN Google
It would be great if you had enough space to put your tray in the cutlery, salt and pepper shaker area. You could also save yourself the plastic lids for guests who eat a punch at the Frittenwerk. Otherwise everything is fine! 👍🏼
Alexander Kuhn . 2024-03-06
WEITERE KOMMENTARE IN Google
Lots of fries to choose from, food ordered quickly and was ready quickly. The food we ordered was tasty, although the fries could have been a little crispier (but that's a matter of taste). The main thing is that the children were happy ;)
Jens E . 2024-03-03
WEITERE KOMMENTARE IN Google
Delicious fries, cool dips but ultimately just fries with “cool” toppings at expensive prices. You can do it, but you can also save money :)
Sarah . 2024-02-28
WEITERE KOMMENTARE IN Google
Super tasty currywurst. Ambiance is great, there is seating for inside and outside. But a little warm inside in summer. Favorite currywurst place in Aachen!
Erik R . 2024-02-25
WEITERE KOMMENTARE IN Google
Gute Qualität, faire Preise, saubere Toiletten
Nando Sonnenschmidt . 2024-02-16
WEITERE KOMMENTARE IN Google
Lecker wie immer, vor allem die Guacamole.
Isabell . 2024-02-14
WEITERE KOMMENTARE IN Google
Lecker, kein Service aber relativ teuer
Georg Weinhold . 2024-02-12
WEITERE KOMMENTARE IN Google
Delicious sweet potato fries and many vegan options. Would be nice if they made the "poutine" vegan as well (vegan chicken with mushrooms & cream sauce).
Lisanne K. . 2024-02-12
WEITERE KOMMENTARE IN Google
Die Aachener Filiale hat sehr interessante und vorteilhafte Sitzplätze drinnen und draußen. Finde ich super. Das Preis-Leistungsverhältnis bei Frittenwerk allgemein ist grenzwertig aber dafür kann das Team Aachen nichts.
Pandananda . 2024-02-10
WEITERE KOMMENTARE IN Google
Früher war besser😅. Die Poutinen waren i.o. Mitarbeiter die Darth Vader nicht aussprechen können und ein Gabelspender, der die Gabeln nur sehr widerwillig hergibt, nunja. Ne kleine Fanta für 3€ muss nicht unbedingt sein.
Michael Bersch . 2024-02-10
WEITERE KOMMENTARE IN Google
Frittenwerk really took fries to another level. Love love love everything they have to offer. There are options for everyone from halal to vegan! I am a regular customer and I recently tried their Istanbul Street Fries and hands down they are my absolute favourite now! 💕 This particular branch in Aachen is quite busy on most days with limited seating space so that is a bummer. By the way, additional tip, if you want to use the toilet there, be sure to keep your receipt for the code to unlock and access the toilet in the basement.
Jadirah . 2024-02-06
WEITERE KOMMENTARE IN Google
Hatte mir mehr davon versprochen. Für mich nur maximal mittelmäßiges Essen. Muss ich nicht nochmal hin.
Kurt Kuhnekath . 2024-02-04
WEITERE KOMMENTARE IN Google
Alles prima! Ich habe schon Poutine in Kanada gegessen und sogar meine kanadischen Freunde fanden das Poutine hier besser als in Quebec. Gerne wieder 😇
Mariechen U . 2024-02-02
WEITERE KOMMENTARE IN Google
3.20 Euro für ne nicht allzu grosse Portion können ja evtl noch mit der Inflation begründet werden. Aber 1.90 Euro für eine schnapsglasgrosse Menge Currysauce ist dann schon heftig.
Arndt . 2024-02-02
WEITERE KOMMENTARE IN Google
Nachdem Bon in der Küche verloren gegangen war, wurde erst nach langer und sehr unhöflicher Diskussion das Essen zubereitet, auf das insgesamt sicher eine halbe Stunde gewartet wurde. Frittenwerk gerne, Frittenwerk Aachen nie wieder.
Ezio Auditore . 2024-02-02
WEITERE KOMMENTARE IN Google
Leider die schlechtesten Fritten ever… Samstag, 20.01.2024 Mittags mal eben ein paar Fritten mit Beiwerk im Glas-Cube…hätte fein sein können. Das Bestellen am Order-Point war einfach. Lediglich die Trinkgeldeinforderung schon bei der Bestellaufgabe gehört da weg. Hatte mich für 5% entschieden und bereute das im Nachhinein. Trinkgeld: ja, aber bitte nach erbrachter Leistung!! Das Essen kam zügig und sah auf dem Tablett auch aus wie auf den beworbenen Bildern. Pulled Pork und Tijuana hatten wir. Das Dilemma: die Fritten waren nur Matsch, weil all der Saft und Soße direkt von den Fritten aufgesaugt wurden. Geschmacklich war das Fleisch gut, die Tomaten und Guacamole nicht. Und noch ein Wermutstropfen: Das kassierte Pfand für die beiden Flaschen kam auch nicht zurück. Die Flaschen mussten selbst in die Kästen gestellt werden. Kein sonstiger Hinweis. Schade, wenn durch solche vermeidbaren Fehler ein Folgebesuch eher auszuschließen ist.
Stefan Bock . 2024-01-22
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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Overall disappointing. Bad service and too expensive for Aachen. We came to eat the mussels from the season menu. Unfortunately, mussels were no longer available at 7:45 p.m. When we wanted to order dessert (tiramisu) at 8:50 p.m. we were told the kitchen was already closed. The pork knuckle was ok, but not really crispy on the outside. Drinks are more expensive than usual in Aachen. Payment by cell phone is not accepted. However, there is an inconspicuously placed information sign at the entrance. All in all for tourists. We won't be coming back.
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Hatten mehrere Gerichte online bestellt. Zurück kam ohne weiteren Kommentar "Bestellung abgelehnt". Absolut nicht nachvollziehbar. Auf telefonische Nachfrage hieß es, man habe kein Gyros mehr (gegen 18:30 wohlgemerkt) und nur eines der bestellten Gerichte enthielt Gyros Anteile. Die Kommunikation am Telefon kann man höflich mit dem Wort "barsch" beschreiben. Warum daraufhin die komplette Bestellung kommentarlos ohne Hinweis oder Alternativangebot abgelehnt erschleißt sich uns nicht, aber das mag an uns liegen. Wir haben die Botschaft jedenfalls verstanden und raten von einem Unternehmen, das in dieser Weise mit Kunden umgeht, ganz grundsätzlich und nachhaltig ab.
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