Food Society in Frankfurt am Main

We stopped at a restaurant before boarding the plane and ordered caprese salad and tiramisu, but it wasn't the Italian food we knew, but a similar imitation of an unidentified dish and the taste was terrible. Due to the nature of the airport, it seems to target passing customers rather than regular customers.

The service here was very slow and somewhat rude. We walked in and were told in passing by counter staff to find our own table, which we did. We then had an extended wait to be served, with the staff paying us very little attention except to direct us to remove a bag from atop the table. The food was passable, but nothing to write home about. They were apparently out of orange juice by lunchtime which was hard to believe. Afterwards the waiter tried to refuse payment until I finished the last scraps on my plate - I think he meant it as a joke but it was very unwelcome as we just wanted to pay and leave. Overall, I can see that the other negative reviews on this page have likely been well earned.

Extremely bad wifi Coffee tastes like water, generally extremely bad. Miserable

Kitchen closes at midday !!! They charge double coffee when you ask for one. Shamefully

Service is extremely rude and discriminative. You don’t deserve to be treated like that while you are paying something. Just try burger king next to it

Don’t get the pasta. It‘s salty and doesn’t have much flavor at the same time and is therefore quite disappointing and too pricey for what it is BUT FOR SURE GET THE PIZZA (pinsa) ‼️ITS SOOO GOOD it’s one of the best pizzas I’ve eaten in germany. The pizza dough is just so delicious and perfect.

The manager is so, so, so rude..

Super nice and funny waiter, great experience before leaving Germany, thank you!

There is a little bit of disorganisation in this place...I noticed that when ordered some food from the desk but they invited me to sit and take orders from the table. So frustrating. Food was very bad. A few waiters were gentle at least. There aren't many places to chill and eat at the airport, so I hope the management in this place will change everything soon to improve the experience

I experienced the most rudest encounter I have ever had from a member of staff at a restaurant here. My family were coming back from our holiday- our flight was cancelled and then our rescheduled one was 2 hours delayed so we were very fed up and exhausted already. My sister asked a member of staff for some napkins after we got our food (it took a very long time for someone to take our order)- this member of staff didn’t even look at my sister or say anything but held his finger up at her like he was telling her to be quiet. After a long while he came back with two napkins (we were a table of 7) so I asked for more and he tutted and shrugged so I said I would get them and asked them where they were- he pointed to where they were (not looking at me). I told him he was being rude and he laughed at me. This was so appalling and really made our experience at the airport so much worse than it already was. This member of staff was working between 1900 and 2000 yesterday (23rd May). Absolutely shocking behaviour from a customer service member of staff. It seems a lot of reviews on here have stated the rudeness of the staff here and that hasn’t changed

We sat down in the dining room to order coffee and sandwiches. A man came to dislodge me, telling us that we had to eat at the high table while all the customers with coffee were sitting at the table. When you do this, you specify it beforehand. They leave 2 children sitting on a wooden board. TO ABSOLUTELY AVOID!!!! In addition, ultra expensive and not good!

Woeful service. Extremely rude staff. Didn't even get a chance to order in the end as we were left to wait an age after being told rudely that this was table 'service' when asking should we order at the bar. Can understand that it was busy. Cannot understand rude staff. Barked at us that the order would be taken from the table. Another waiter barked at us that he was on serving station not taking orders. Can understand all of that but there was no need to be as rude as these people were. No eye contact to indicate they'd be around soon. Just an, again, rude, cynical 'bye' when we left. Avoid.

I don’t normally write Google reviews however after this experience I was compelled to write one. If only I could give no stars as the one star might give the illusion there is a redeeming quality, there isn’t! The waiter/owner is rude and doesn’t understand how to deliver the most basic of customer service. I placed an order and less than a minute I wanted to change it. Rather than politely explaining that my order was already being prepared (although I doubt this restaurant possesses this level of efficiency) he projected his anger towards me. On reflection, perhaps I should have walked out of the restaurant on his outburst however as I was travelling with several colleagues on business, I did not want to ruin the atmosphere by escalating this any further. I am sure I am not the first or last person wanting to change their order within reasonable time however the reaction of the owner was inexcusable and unprofessional. The restaurant was dirty and not sure if the table surface have been wiped clean that day. The pizza was below average and did not have sufficient toppings. Avoid this place there are better restaurants that are far more deserving of your money.

The waiters are so rac*st + laugh at me and not so welcome. Try to dine in but have to change my mind.

Good place to have a beer while you wait for your gate to open. Comfy seating, cold fresh beers in steins or smaller glasses. The cost is as you'd expect.

This is the worst customer service. When I was looking for coins at the checkout, a male clerk with a bad attitude touched my wallet and said fiercely, ``There's a 5 euro bill!'' I tried to stop her by telling her not to touch people's wallets without permission, but it's really trash.

We ordered a pasta and a pizza - quality wasnt good at all. The pasta sauce felt like something out of a can. The margharita pizza tasted blunt (we don't have COVID!). The ambience and seating areas were nice though and the Ethiopian lady who served us was really nice.

I have rarely experienced such poor service and such poor value for money as in this store. This should definitely be avoided. Some of the food is days old. The sellers lie and show no understanding for allergy sufferers. In addition, the prices are extremely high. A plain bread roll costs €7.50 and tastes like it was taken from the trash can - no, even worse.

Tables were not allowed to be used because it was 8 a.m. in the morning. 50 people then crowded into 4 bar tables, the 40 free tables were unused = service desert in Germany. Plus, asking the restaurateur to get up immediately. 4 rolls + 4 drinks over 40 EUR = monopoly price.

Worst customer service .. stay away!Rudest workers and worst place to spend your money. Place looks nice, but as soon as they take a payment, they show the ugly face. Reporting racist behavior from a worker, disgusting! Save your dignity, time and money

Considering the other reviews and the prices on the menu, I still decided to spend my time here instead of the gate. Food is good if you pick the sandwiches. I went with an Apollo - Schnitzel with tomato, mayo, lettuce on a bun. Get it toasted. Paired it with a 6€ weissbier and it’s perfectly fine.

Wow, literally THE NICEST lady working at this location. Cute blonde gal with the most pleasant and fun demeanor!! So unexpected. She’s great!! Please let her know how much her positive attitude is appreciated!! I didn’t get her name, but maybe her employee number can be found on the receipt?

Contrary to what others experienced, service was fine, waiters were friendly. Had a pinsa (kinda sourdough pizza) which was good

Die Frauen, die uns bedient haben waren so unfassbar freundlich. Für einen Flughafen kann man sich beim Essen auch nicht beschweren.

War sehr lecker gewesen. Die Dame im Service war auch sehr freundlich und zuvorkommend. Preise sind in Ordnung für einen Flughafen. Komme gerne wieder

We just had a 🍕 pizza here while we were waiting for our flight . It was absolutely amazing! We do recommend it.

Schönes kleines Restaurant am Airport .Waren zum Frühstück da . Restaurant war sehr gut besucht aber die zwei Damen hatten alles im Griff. Bestellung ging sehr zügig und die Croissant waren mega lecker und der Café auch .Hatten dazu frischen Orangensaft alles sehr frisch und schön angerichtet . Der Service war sehr freundlich und zu vorkommend .👍 Wir kommen auf alle Fälle wieder Danke für den schönen Aufenthalt .

Vor zwei Wochen, besuchte ich dieses Restaurant, vor meinem Flug. Es sah sehr ansprechend aus und die Speisekarte sagte mir auch zu. Ich hatte mir einen Burger bestellt, der wirklich sehr gut geschmeckt hat. Das Service Personal war sehr freundlich, allerdings beobachtete ich eine Situation kurz nach dem Essen vom Personal und dem Chef des Restaurants. Der Chef hat das arme Personal angeschrien und so nieder gemacht vor den Gästen, dass ist wirklich eine bodenlose Frechheit gewesen, es war nicht zu überhören. Wäre es mein Chef gewesen, hätte ich da das passende dazu gesagt, sowas hat niemand verdient. Als Chef geht man so nicht mit seinem Personal um, vor allem vor den ganzen Gästen. Ich wünsche mir das meine Rezession wahr genommen wird und dieser Chef eine Ansage oder gar Konsequenzen mit sich zieht. (Hellblaues Hemd und grauer Schnurrbart circa 60-65 Jahre alt). Ansonsten war es ein toller Besuch in dem Restaurant, durch das freundliche Personal und das leckere Essen, gab es nichts auszusetzen, wie gesagt nur die Situation mit dem Chef war Unterste Schublade, er sollte sich wirklich Abgrundtiefst schämen. 4 Punkte, normalerweise hätte ich 5 gegeben, aber durch die Situation mit dem Chef muss ich leider ein Punkt abziehen.

Staff didn't really put much effort in - didn't notice new customers, didn't ask if people needed anything, and even paying took forever. Pizza was adequate at best - soggy base, tomato that taste like unseasoned passata, and some tasteless mushrooms, peppers and cheap ham. Not good.

Staff always very friendly and never have to wait long for the food. Food always hot and tasty.

Positiv überrascht von Qualität und Geschmack.Preise für Frankfurter Flughafen wirklich zivil.

Flughafen-typisch hochpreisig . Latte Macchiato war gut, Brezel ok

Pretty average, burger was a bit dry, a customer that sat down after me was told in an unfriendly manner that there were no more pizze available. The Pommes Frites were ok.

Por desgracia no puedo opinar sobre este lugar ... Estuve de noche y cierran,así q para probar necesitaran estar de dia

Very average. The food was okay, we ordered two pizzas. It was an okay portion and normal taste, definitely not worth 12.5 euros. Also, there is clear false advertising. According to the menu, there was supposed to be cherry tomatoes and buffalo mozzarella. But it was just normal tomatoes and not fresh, processed cheese. At the end crazy expensive but since its the only not fast food place you have no choice...