Five Guys Frankfurt Zeil in Frankfurt am Main

Absolutely bad for the price, McDonald's is even better. They'll never see me again.

You should eat there once as an event. Anyone who feels like having a stroke should eat there every day.

Food was ok...but the rest was terrible...dirty...overcrowded....

The burgers are falling apart, the whole thing is dripping in pure fat and the toilets are an imposition!

Delicious real Burger! Determine your own toppings. Very good fries. Not cheap but you get what you pay for! Fast Service.

Delicious food and Cola with all flavours👍🍔

I don't understand what's supposed to taste here. The burger has no taste, advertises fresh ingredients as if this were something unique. The tomatoes are also freshly cut in McD^^ And some fries for just under €10, the reason is because the employees cut themselves 😅. This has nothing to do with quality...

Perhaps because it was close to the deadline, the burger was in such a mess that it was all pressed down and turned to water, and the French fries were hard and hard to eat. It's the worst.

Pros: - The citizen Negatives: -Fries are way too salty - Milkshake has a very bad aftertaste - Price is on the high side for what you get - The whole setting from ordering to picking up food is confusing

It was absolutely delicious. Unlimited drinks, unlimited ketchup and mayonnaise. Potatoes are falling apart. You also get shelled peanuts on the side. The place is huge, there are lots of tables. We went in the evening and were able to find a table even when it was full. The employees are attentive, despite the crowd, they still keep their smiling faces and interest.

The Five Guys in downtown Frankfurt is an absolute must for burger fans! The taste of the burgers is simply great - the meat is juicy, the ingredients are fresh, and you can immediately taste the quality. The fries are also super tasty and they even come in a large portion with the typical Five Guys peanut oil flavor, which is really unique. The ambience in the store is fantastic - really American and authentically decorated, so you almost feel like you're in a diner in the USA. The atmosphere is relaxed, with a clean, modern style and lots of typically American details to complete the experience. What struck me particularly positively was the staff, who were incredibly friendly and helpful. You receive a warm welcome and your order is prepared quickly and precisely, so you hardly have to wait. The only disadvantage: the prices are relatively high, especially compared to other burger shops. You pay a little more for a burger with fries and a drink, which certainly doesn't suit everyone's budget. Nevertheless, you get top quality and an experience that is worth the visit. Overall, Five Guys in Frankfurt is a clear recommendation for anyone who wants American burgers and a cool ambience. Despite the higher price, the visit is definitely worth it!

Great hamburgers with large portions. Plenty of outside tables and a large bicycle stand next to it.

In contrast to Hamburg, very clean. Burger & Fries phenomenal as always. Hard to find on Google Maps.

For the price I paid, the quality of the food at this restaurant was disappointing. The bun was not fresh and the burger patties were not seasoned, resulting in a bland taste. The sauces weren't particularly tasty either and didn't meet my expectations. In addition, the Coca-Cola from the drinks machine was diluted and didn't taste like I'm used to from the brand. However, I have to admit that the fries weren't bad. Nevertheless, this could not hide the unsatisfactory overall impression.

The restaurant was good and unlike some other Five Guys locations they have automated machines. The food was good which is expected. The facilities were clean. The food came quickly even though it was busy.

After several years in the USA, I was really pleased to have a five guys here too. We arrived early today especially before a concert in Frankfurt to come over. But the price absolutely shocked us. The almost 14 euros for a single burger is already extreme, but almost 5 euros for a cup of cola and almost 8 euros for a normal portion of fries? How do you justify that??? And no, fresh ingredients and homemade fries don't justify the price. Even with the current high prices for potatoes, oil and cola, I can't come up with a humane price-performance ratio. With three people we would have been in a self-service fast food shop for over 75 euros for 3x burgers, 3x fries and 3x coke. We were really horrified. We ended up canceling the ordering process and went somewhere else. It's a shame that you seem to only be for well-heeled people here. 😥

Burger was OK. Very loud inside.

The taste is very good, the potatoes are very delicious. Moreover, the products come out very quickly, thank you.

My vegetarian sandwich tasted quite good. Unfortunately the consistency was terrible. A normal burger bun with various small pieces of vegetables on it that completely fell out of the bun with the first bite. There was no cutlery, so I had to eat the vegetable pieces with sauce by hand. The small portion of fries was very generous, it filled you up well. Unfortunately, these were simply dumped loosely into the bag. I personally don't like that that much. And the prices are pretty steep too.

Although expensive for a "basic" burger, it is well made, tasty and of a satisfactory size. Refillable soda.

I don't like fries... except at Fives. Burgers are also more than passable. However, the prices shown are net.

The seasoning is missing in the burger👍🏻

I dont think i ever payed so much for so little. 🤣 3 burgers, 1 fries, 3 shakes 65€. 🤣🤣 The burgers are squized, the hotdog is flat, the bacon shake is a nice stuff though.

Were there on Saturday, totally full but we got a table. The burger was good, although not really nicely done. Yes, it's a fast food restaurant, but you can still make it a little better, the fries were spread all over the bag and the burger wasn't well topped. All in all just OK for the high price...

Good place, if you want to change a little and not go to the typical old hamburger restaurants

Staff very friendly and welcoming, food tastes great. Cleanliness still has some room for improvement. I'd love to come back, thumbs up.

Delicious chain burgers, each burger is satisfying with chunks of meat from taiwan

18 € for small cheeseburgers with fries? Too expensive!!! Reputable restaurants have packaging with a logo, which you won't find here. Burgers wrapped in cheap aluminum foil? Hahaha dude that's really shameful

Was deeply disappointed. Paid 73 euros for 2x burgers, 2x medium fries and 2x 0.5L drinks. Overpriced and for half the price I would have eaten better at McDonald's. Burger big, bland, no spices, bottom line no taste. "Buns" limp, soft (like the ones at McDonald's) and everything falls apart when eaten. Burger wrapped in aluminum foil, or rather pressed, even if you want to eat it in the store. Aluminum is not sustainable. The fries it said at the entrance today were from the Netherlands (should it have been there as a warning?!). Doesn't taste like potatoes. They were thrown into a large bag by the scoop, with 2 mini cups in it that were overflowing. Burger and fries packed in 2 paper bags. Draw your own drink from the machine. Ketchup taste I don't know how to explain it, cheap is the apt one. Ambiance like a canteen from the 1990s and 2000s. For a price of up to 30 - 35 euros you would have expected something like this and nothing more. But overpriced for 73 euros. They say that once is not once. Unfortunately, once is once too many here.

I used to enjoy coming here, but now the value for money is simply no longer there. (Small burger) with medium fries and a drink for over €20 is pretty cheeky. In addition, it always gets very messy and dirty, especially towards evening. Unfortunately it's no longer what it used to be.

Burger quite tasty. The ambience isn't that chic, and I didn't find it that clean either. Also a lot of hustle and bustle.

Top... Everything was great and very tasty!

One of the better burger joints in Frankfurt. The burger here is good. And the variety of Fries they have is also a major attraction point. The only let down is that even when we order a dine in the food is provided in a paper bag which is a bit frustrating as all the fries are just filled onto the same paper bag as well.

The food is amazing. The meat was so juicy and delicious. The best part is the fries. Just like the other establishments around the world. The only bad thing about the location is that people are sitting outside eating next to people who's smoking weed. Nasty smell to eat your food

busy location, delicious burgers. a little pricier as every five guys location

They have a secret second floor that they don’t want you to know about. I’ve been there and I saw things no one should ever see

Nice burger and hotdogs, bit expensive as fast food. The restaurant itself is not something for dining but well designed.

Burgers are good. The audience leaves a lot to be desired. Accordingly, sometimes everything gets dirty!

Too expensive for what you get. Standard burger with dry bread. Really expected more

Fries are way too expensive! Citizens taste ok. Staff friendly.

Way too expensive for a fast food restaurant. I paid €50 for two burgers with fries and drinks. For this price the price-performance ratio is simply not right. However, the fries are very good. The burgers are nothing special.

The taste was okay, but the food was very expensive

The well-known burger chain from the USA here in FFM directly on the Zeil. The food was delicious and I was full too. Great American diner feeling. Unfortunately I just don't like the prices and prevent me from coming more often. So my visit is only every few months. I would also like a tablet for consumption in the restaurant. Eating out of the bag isn't so great now. Otherwise, I would like to have promotions or special offers from time to time. Very busy and hectic at peak times. It's better to come at less busy times if you can arrange it.

Sorry, but tastes like cardboard!

I had a simple veg sandwich. It was good and nutritious. The ambience, as always, was perfect at a Five Guys place.

Went there spontaneously to eat a burger and fries (around €20...) You are forced to order from the machine. Indicated to eat there. The employee calls up my number and puts a brown bag in front of me. When I asked that I wanted to eat on site, I was told it didn't make any difference, there were no tablets or anything like that. Had to eat out of a bag and use aluminum foil as a base. The fries flew everywhere. I felt like a homeless person, asking everyone at the entrance for money and leftovers... For the prices that are quoted there, I think that's audacious. The food tasted ok, but nothing special. Once and not again.

It's not the dry, tasteless burger that you often get here in Germany. The meat is so juicy that the burger falls apart. For true burger lovers it is a delight

You can't believe the prices are so high.

I sat on a bus for like 6 hours to get here because I was feeling homesick during study abroad. I’m not a huge fan of five guys but when I get that craving it has to be satiated. And boy was it. The feeling of freedom rushed through my veins, as did the grease and lard. I was in heaven. Will always be a fond memory.

The service was good, and the restaurant is well decorated. But paying €25 for a chain burger, some fries and a soft drink seemed like a steal to me.

One of the best burgers you will have. It's a bit expensive at 13€ for a single burger, but the quality of the beef is superb and the condiments fresh. I took a star off because the size of the burger should be bigger for the price. The milkshake is also awesome!!

I love the Cajun (!?) seasoned fries! The sizes are really great. But moderate prices.

They offer delicious burgers, but the fries are the real highlight—perfectly seasoned and incredibly tasty. If you're looking for a satisfying meal, this spot is definitely worth checking out.🍔

As usual, great quality The positive thing is that there is the best Cola Mix selection here, refills included.

If you like American hamburguers, you are gonna love this

Simply still the best burger. It was really great here and the staff was hardworking.

Burgers, well the hot dogs are great and the fries too

Bodenlos, also für so nen Müll so viel Geld zu verlangen ist einfach nur krank. Da würde ich mir eher 100 mal was bei McDonald’s holen

Opening times are incorrect both here and online on the website!!! Only opens from 11 a.m.!

Burger is okay but unfortunately nothing special, fries were great, the hot dog was so-so.

Chain network. The burgers are ok, the serving time is ok, I only recommend sitting outside, there is quite a strong smell of frying inside

I was here for the first time. The positive thing is the opportunity to build your own burger individually. Unfortunately I had to wait quite a long time until my food was ready. The ambience is rather simple and functional. The staff seemed a bit unmotivated to me. I will definitely try the shop here in Wiesbaden because the taste was really good.

Everything perfect! The price is high but very well served

Always tasty and well made. Everything is cleaned well and the employees are very friendly

Tasted good, fries were great but just too expensive. Burger too expensive for the size

The staff are so friendly! Everyone was kind to me, from the man taking my order, the woman handing me the food, and the cleaning lady. Thanks to you, I was able to spend my last days in Germany happily!😊 The combination of cheeseburger, seasoned potatoes, and Oreo shake is a crazy delicious combination! Try seasoned potatoes with shake and mayonnaise. You can taste the best

The burgers, hot dogs and chips are truly of high quality, clearly superior to any other fast food (this can also be understood from the prices, which are decidedly higher than the competition). The place was clean, the staff was quick. Note of merit for the music playlist chosen by the guys in the kitchen, really excellent :)

Burger very dry. Price performance not justified. Ambiance outside could be better......

What is that, please? Just under €23 for what I consider to be a mushy, crunchy burger in aluminum foil with fries and a drink. The fries are simply shoveled into the paper bag in an unappetizing way and taste terrible. Honestly? I don't and can't understand this hype.

Food a bit too expensive but it tastes good

Expensive burgers and not sustainability way of working when you wrap every burger with aluminum and then put it in papers bag when we are eating in the restaurant.

Great burger joint with free peanuts offering.

When you are traveling and you are already bored of local food, it is always a safe bet to go to a five guys, because in all their places in the world they have the same quality and flavor in their products

cuando estás de viaje y ya estás aburrido de la comida local, siempre es una apuesta segura ir a un five guys, porque en todos sus locales del mundo tienen la misma calidad y sabor en sus productos

The peanut thing is sweet, but the burger and the ambience are not as great as exaggerated. It tastes quite normal.

It's quite special, but in Hungary Simon's knows the same.

Food ok. Wrapping every burger in aluminum foil is a NO GO. Also very expensive

Burger was okay. But almost €25 for citizens, fries and a drink is more than cheeky. Was my last time there.

It's a classic American-flavored 5guys. The food, especially the burgers, tastes very good as always. The staff is also very nice and will help you with any questions. Is only recommended if you want higher quality food that is still prepared relatively quickly

Service was okay. The biggest problem was the dürfte. I order a bacon burger and it was overcooked and flavorless. I would rather eat a burger in mcdonlansa or burger King. It is overprice and the preparation is not good. I paid for the burger ans small fries 18 euro. The fries were actually tasty, but the burger was really dry and bad. I would not recommend it at all.

Five Guys is one of the best hamburger chains in the world and is much better than McDonald's and King. Don't miss the free peanuts

Simon is the best! He should be named the best employee of the month! Thank You Simon😁

Expensive. Very loud. Pretty much as expected

Food and ambience identical to what we know from the USA. A bit expensive, but very tasty and freshly prepared. Any time.

Great fries, although in retrospect I'm not sure whether there were any with the burger anyway and I stupidly ordered some... Burger was also very good and fresh.

Good burgers for chain cafe. I like the possibility to choose the toppings I want. The fries with skin are tasty and not oversalted. Nice milkshakes. Free refill for sodas.

The milkshake was so bad that I drank it after two sips and threw it away. I suggest you turn right when you go out and there are many ice cream shops across the street and don't drink the milkshake from Five Guys.

Burgers and fries tasted decent. But not having a single vegetarian burger on the menu in 2024 and wrapping every single burger in aluminum foil is simply out of date/ignorant.

MY REVIEW WAS REMOVED BY FIVE GUYS; FILED A COMPLAINT WITH GOOGLE AND BACK AGAIN: 10.20€ 🤮!!! The food was disappointing, especially considering there are far better and cheaper alternatives for the price. The taste was not appealing and I would rather have eaten nothing than the piece of misery.

Best burger in Germany in my opinion...

Very tasty burgers with fresh, high-quality ingredients. There are many side dishes to choose from that don't cost extra. The service is quick and friendly. The fries are crispy and in generous portions.

Ordered large fries and only got a bag with the small leftovers and crumbs, for €9 it's just a joke... the milkshakes don't taste like anything either. Not worth the store.

We don't have Five Guys back home in South Africa but what an amazing burger. So juicy and very filling and so tasty. I will definitely order again.

So-so - the quality on offer is certainly good for (!) a global franchising chain, but in terms of pricing you're not competing against the 1 Euro burger from McDo - but against the many good individual burger restaurants in Frankfurt. And the globally standardized burger from 5G can't keep up.

Crowded, generic, expensive. No idea why it was recommended by my flatmate. I guess its the algorithms/hype. not worth it.

We did not eat here because the price was just rediculously high even when ordering the minimum menu. You can have better food for less. Afterall it is just fastfood. Mc donalds is way cheaper

Best burger in the world, also the fries Why don't you serve Halal meat?

Staff rude. they skipped a couple of orders because of how busy it was and some people waited 30+ mins

This place is proof that you can screw up even the best and simplest of concepts. Nothing of what makes five guys a great place to grab a burger and fries appears to actually be present in this store. Not only is the service desperately slow, the result is truly a slap in the face! Everything is made without any care, the staff are disorganized and completely under-qualified. The result is 20€ for a mess of an undercooked/ overcooked squashed mess of a burger and fries that are soggy with oil.

Apparently you can add toppings everywhere, apparently except for the fries, which are relatively inflexible. say there are only fries with ketchup. Sad.