Five Guys Mannheim Planken in Mannheim

Small burgers, price not appropriate for the quality. The burgers are quickly slapped together. Braised onions were raw! Jalapeños were cut too big! Cheese not melted. Dining areas kept careless and sterile.

The food tastes very good. The burgers are the best I know. Service is limited but always friendly and helpful to everyone! The atmosphere is a bit cool but still pleasant.

Food is very tasty cheeseburgers and fries and milkshakes top. definitely recommended.

The food is typically delicious at 5Guys, but unfortunately the prices are beyond good and bad.

Very cold place both the atmosphere, the environment and inside no heating...

Burgers are delicious. But the rest is underground. Service and ambience is bad and cleanliness is non-existent.

I have never had worse tasting burger in Europe, compared to these guys Macdonald tastes gourmet!

I've gotten hamburgers several times, including for my family. I can only say the best! Always fresh, very tasty and not cold!! The price is adjusted to all other shops! You can't compare that with McDonald etc. Regarding the ambience, it's American style, that's how I know it from the USA, and not a German restaurant! I also noticed it was clean! A big compliment to the employees, they are as friendly as they are rare in the service sector! THUMBS UP, I'd love to come back!

Burgers were great... but the place looks pretty sterile. nothing where you want to linger 🤷

You have to make a clear distinction between the food and the ambience. The burgers are really flawless and freshly prepared - there's nothing wrong with that. The price-performance ratio is certainly debatable. 10 percent less would also be appropriate. The ambience, however, is practically non-existent. The guest room appears extremely dingy and unclean, which significantly spoils the overall impression. There is an urgent need for improvement here.

After so many very different reviews, I'll add my two cents. The double cheeseburger costs 9.50 euros, is slightly larger than a Big Mac, but has significantly more meat than a Big Mac and is also significantly superior in terms of quality. The medium fries cost 5.25 euros and are more in quantity than a large fries from McDonalds or Burger King. The fries taste really good. A drink (which you can refill yourself) costs 3.50 euros. I paid almost 60 euros for 3 people - that's what some people work almost all day for (for 1 meal for 3 people..., you have to make that clear first) Unfortunately, the price is disproportionate to what you get - even with the better quality than BK and McDonald's. We won't be coming back and don't think that this concept will catch on here (in Mannheim), as the American look of the store and the slightly better quality don't make up for the significantly high prices.

Food was good, lots of fries. Ultimately, you produce a lot of waste because the burgers are wrapped in aluminum foil. Not so contemporary now. The ambience doesn't appeal to me that much, everything seems a bit cold.

Burnt bacon and there are no pots not good.

I had heard good reviews about it, but when I went there I was absolutely disappointed. The burgers were soft and absolutely not edible, the patties tasted burnt and so was the quality. NOT worth it for this price, I received an unfriendly welcome and we were spoken to harshly. When I poured in my favorite cola I got goosebumps with disgust, it just tasted like syrup with perfume, it was so derogatory that I should get compensation just for the taste. I recommend anyone who wants to enter this store to stay away from it, any other fast food chain tastes better than this one. Such a price for an inedible cheeseburger is cheeky and should be banned. When I finished eating I wanted to go to the toilet to wash my hands and even then I was shocked. They were dirtier than the Frankfurt train station, and one wondered if the store had ever cleaned them since it opened. Even the sinks were dirty, it felt like you were making your hands dirtier instead of cleaning them. There was also hot water, which you couldn't adjust. I would rather call this place Homeless Vacation instead of Five Guys.

Cold cold and salty dry fries. Unfortunately no longer recommended

If I want to eat a burger, I definitely go to Five Guys, but now even a delicious meal can no longer motivate me to come to you. Yesterday, when I was watching the employee preparing the burgers, her colleagues asked me in a slightly aggressive tone and with a very threatening look whether I had a problem. Of course, the employees in an open preparation kitchen are constantly under observation of the customers, but apparently the employees in Mannheim still have to get used to this and they should urgently take a course on how to treat customers respectfully, especially when the customers do too is so polite and so respectful!!!!!! Thanks.

The burgers have become smaller. The portion of fries is very large even in small ones. The milkshake was very tasty. I would say go again for the milkshake.

Fries were dry not fresh, same with the burger. Service not so good. Five guys should take down this establishment, bad for their image.

After eating a burger here, you will never taste the burgers you have eaten anywhere else again. Beyond perfect, unlimited drinks and never ending even if it's the smallest size potato. I love it

Bad store at 31 16via Lieferando ordered at 21:56 and then received a cancellation message without comment SUPER So I couldn't even order anywhere else because most stores close at 10 p.m.... You really did a bad job!!!

Ordered food at 9:30 p.m. The store closes at 10 p.m At 10:45 p.m. I received a notification that the order had been canceled.

Nice facility but very unclean toilets and seating. Food is good, but overpriced in my opinion.

Extremely overpriced for what we got. Burger carelessly slapped together and everything poured into a bag despite being eaten on site instead of on a tray like the competitors. In terms of taste, the burgers are bland, hardly seasoned and the cheese is cheap sliced ​​cheese that wasn't even melted. Unfortunately, the employees on site also gave a listless impression. Conclusion: For the money, Mannheim has some better places to eat burgers. "...this is how a burger should NOT be!"

Veggie burger just with a few vegetables, just tastes like water and a bit of bread, no spice, nothing. No veggie pad or similar. It was there for the first time and probably the last time. The poor people. Fries were good 😊.

My order was accepted at 9:00 p.m. but canceled 30 minutes later at 10:00 p.m. :/ Today on 9/17/24

Lukewarm burger for 13 euros that you can find better in many places... Absolutely nothing special. Aluminum foil around it is an unnecessary environmental mess. Location has the charm of a half-height tiled swimming pool.

We thought the food was pretty good for a hamburger joint. Unlimited drinks when purchasing a soft drink. It is a bit of an unpleasant tent.

Okay but for that price you can go to a good restaurant. The shakes are very good.

My favorite FiveGuys branch so far, the burgers are delicious, as are the milkshakes and sandwiches. The perfect stopover in contrast to McD or BK.

Unfortunately, toilets are not clean, service is very friendly and fast. Food was good. The rest of the restaurant was clean and tidy.

The hot dog is terrible, I've never had anything like it before and the burger was super soft

The order has been placed and paid for! A hefty delivery fee of €4.79 plus a service fee. On the phone they say that the food is getting very cold and apparently no driver came to pick it up because it was raining. It's not even raining at the moment?! I pay almost €30 and don't even get the burgers. Lying on site.

I had the best fries in my life here. 😍 1 serving is enough for 2 people. The service is very kind. The only negative: the guest area could be cleaner. They don't give you a tray, you eat your food from a paper bag, which is not a problem, but then the tables should be wiped more often and cleaned under the table.

Bad place, poor treatment of workers, no respect for customers

The price-performance ratio is not right here at all....was here for the first and last time...Next time it's McDonalds again 👍

I have celiac and i asked about the fryers. Only fries are fried there in peanutoil and he offered to pack them seperately from the burger my boyfriend ordered. Very good fries, amazing milkshake and good burger! I felt safe being gluten-free!

You have to request an allergy-friendly order: And you get a burger, but instead of a bun, you get it in lettuce. They clean the entire work surface beforehand, and one person prepares the burger to avoid contamination. Only fries (chopped potatoes) are made in the fryer, so it's also safe. So far, we've always had good experiences.

Way too expensive for my standards. Burgers from 9.50 fries from 4.50. No

Mega tasty, typical fast food burger!

Very tasty and really cool place. Some work still needs to be done on the pricing policy for the fries and the clarity of the "map" :)

I ordered a cheeseburger and a small fries. To be honest: When the young man behind the cash register wanted a whopping 17 EUR, I had to swallow for a moment. While I waited for my food, I watched the boys sizzle one thick patty after another. Then I thought, if they put such a juicy thing on my burger, I'll be really happy. What can I say? On a standard cheeseburger they serve you 2 (in words: two) of these wonderful slices of meat. Crazy! I am also absolutely thrilled with the taste. The food was worth every penny!

Unfortunately you can't give 0 stars, that's the absolute worst. Not recommendable

I ordered a hot dog and it was delicious. It was 7.5 euros and it was okay. The Lebanese brother who took my order was very kind and funny. Hotdog was niceeee. The Lebanese guy was so nice!

The service was absolutely fine. The place is average because there are a lot of people. The food is very greasy, there are better places nearby

I just like it here. Sure the ambience isn't great for sitting for 3 hours - but who does that at Five Guys? Service, well, I think it's okay the way it's arranged at Five Guys. The prices are not cheap, but within reason. Due to the business situation, there are no parking spaces - if there is, then look for it in the area or in the Q6Q7 parking garage.

Simply a good place for burgers

Even Normal Five Guys, other Stors are worse!! There is also the NO BUN BOWL, in the aluminum bowl without buns Not so good: Tables stick from food 1 drinks machine out of service No exit sign on the door in the intermediate corridor FROM the toilet back to the guest room.

Regardless of the branch, Five Guys guarantees delicious food and the same quality. The location was also very satisfactory.

Delivery not complete, food almost cold, too expensive for the service.

That was better on Five Guys! Service was good, but we were really looking forward to the burgers and then there were a few things that were soggy and fell apart in your hand and fries that were really rubbery. We've had better experiences here, it's a shame.

Unfortunately the first time there was far too much salad, but the other times it was delicious as always. The best burgers you can get in a chain. The look of the dishes in the bags is simply part of it, a dirty burger menu like this simply tastes better than with a plate and fork

The burger saved our lives again ♥️

Hallo ich kann dieses Restaurant nicht empfehlen. Der Burger war kalt und nicht genießbar. Der Preis war überteuert. Die Bedienung war freundlich, aber das war auch alles. Man könnte ruhig etwas mehr tun für den Preis, der verlangt wird. Das war das erste und das letzte Mal, wo ich in diesem Restaurant war, so kann man seine Kundschaft auch verscheuchen.

Well, everything was delicious except the burger. My burger meat wasn't even really cooked through, there were a few pink to red spots in the burger. You could see that the burger wasn't cooked properly. I strongly recommend that you work on it and maybe fry the burgers through!

So first of all, a cheeseburger for 12 euros? Which you get in a paper bag, in self-service, a small fries for 5 euros and a drink also 5...22 euros for a mediocre burger. These prices are really exaggerated. The hygiene was terrible, the tables were almost all dirty, oily and there was something on them almost everywhere. never ever

The burger is way too bad for the price. Cheeseburger €12 without side dishes. The burger is completely unnecessary. The fries looked like they were from yesterday.

I was there 3 years ago and gave it 2 stars. Today I came up with the stupid idea of ​​giving the store another chance. I will now only give 1 star. I ordered the burger without pickles. This was printed specifically on the order. Of course the burger comes with pickles. Thanks! Fries were bad too. Not crispy at all, very salty and extremely greasy.

First of all, on the positive side: the burger patty tasted much better to me than at the two fast food chains opposite, and the additional things that you can put on the burger (e.g. mushrooms, sautéed onions) are a nice touch. That's it! The menu should help a customer find the right dish, so why not write that the “normal” burger has two layers of meat? Then the packaging: although we wanted to eat on site, everything was packed in a thick paper bag with lots of aluminum, the fries in a plastic disposable cup, if they hadn't already fallen out. Above all, the presentation of the food: you can do it that way, but then it looks bad. The meat had a pleasant texture, but lacked seasoning. The fries were neither crispy nor “creamy” (self-promotion on the wall), nothing special. The sauces (Heinz ketchup and the “Five Guys mayonnaise”) were boring. The seating area dismal. And then the prices: Meat has to cost, I don't want to say anything about that (nota bene: €12 for the normal burger without a side dish if self-service). But €5 for the small fries? The walls are tiled with critical acclaim. Form your own opinion. My opinion is that for a small grab-and-go cheeseburger, I would choose Five Guys over the other places, but nothing more.

It's become very dingy since it opened, the order wasn't carried out correctly even though it was correct on the receipt, the meat didn't go through even the third time, it seems like the main thing is to get people processed quickly, the drinks always taste sweet. In the evening, more attention is paid to tidying up the kitchen than to preparing the food. It was a shame that the brand had a different image.

Five Guys is okay, but overrated. The food is prepared rather carelessly, some ingredients are missing or are not cooked properly, which is a bit cheeky considering the price. It still tastes pretty good. The service is rather mediocre, the employees don't really make an effort and have problems understanding you. The shop is super big and strangely laid out, but it is always almost empty, super loud and the tables are always dirty/self-service bar not stocked. This was the situation on several visits. You can go, but you shouldn't have too high expectations

It's five guys, the same as in the US. They don't heat their buns and they put strange squares in their fry bags but otherwise you're getting a very similar experience to what you'd expect in America. If you like their burgers and fries and milkshakes anywhere, you'll like them here.

Really good, the food was really tasty, the service was famous for speaking German and was very friendly. I can only recommend it

The staff are actually very nice. The store, however, is totally filthy and absolutely unhygienic. The food is completely overpriced. Of course the costs have exploded everywhere but I don't know if it's necessary for a burger or a hot dog to be so expensive. Just because I can put three extra sauces on it doesn't mean the price is justified. We ate there yesterday and the food used to be much better, and the burgers and the portion were significantly larger. That's on top of that. The food was totally soggy and completely unrecognizable. The use of aluminum foil can also be criticized. Completely unnecessary these days. We will no longer visit the location. A lot of money for little in return.

The little cheeseburger was just right if you added some small fries. We couldn't have fit more, it was very tasty.

It was my first time there and everything was good, delicious burger + fries, the prices aren't great, but if it tastes good it's ok.

Food great. Fries awesome. Ambience very cold and the cleanliness was not as I expected. It was also extremely windy because the door was open the whole time.

Totally flat tasting burger. No sophistication. Mushy texture. Far too expensive for that. Friendly and attentive service. Quick preparation. Loud ambience.

Bland. Really bland and tasteless burger. Fries were cold and oversalted. Not worth 20e for a meal. Quite disappointing.

Unfortunately the meat tasted too cheap... Coke costs €4

Expensive cheeseburger didn't taste good at all. Burger buns could be chewed like rubber. For the price you can eat better somewhere else. You couldn't talk about hygiene either...

Solid option for a quick solution to hunger 😎

Five Guys has the best burgers in Mannheim. The second best option is 19th street with a cheaper price.

Nicht so gut wie in Karlsruhe aber immer noch sehr, sehr gut!

Habe zum ersten Mal mir hier ein Cheeseburger geholt wegen mehreren Empfehlungen, aber meine Erwartungen wurden nicht ganz erfüllt der Burger war ok aber kein Wow mir fehlt der pep und Preis Leistung passt für mich auch nicht.

Fresh food and very clean restaurante. Employees very nice. Ideal for a pleasant and funny meal with family!!

Alles in allem eine Enttäuschung

The burgers were fine the fries were very tasty. Drinks are super. The price is OK (not expensive & not cheap) Very clean place 👌 👏

Wir waren heute das erste und vermutlich auch das letzte mal im Five Guys in Mannheim. Die Burger waren geschmacklich in Ordnung auch die Pommes waren okay. Dadurch, dass die Burger in Alufolie einwickelt waren, reichten die wenigen Augenblicke von der Theke zum Tisch aus, dass sich die Buns voll Feuchtigkeit zogen. Wir konnten mit Mühe einen Tisch finden, der nicht völlig verdreckt war. Fazit: Geschmack ok, wenn auch zu teuer für das Gebotene. Ambiente wie eine Bahnhofsunterführung. Sauberkeit nicht vorhanden.

Ma première fois dans un établissement de la chaîne. Les burgers surpassent ceux de Burger King. Mention spéciale au personnel, très sympathique, qui nous a laissé manger sur place alors qu’ils étaient sur le point de fermer.

Really great service and good food. Coke freestyle machines with free refills, clean toilets, clean restaurant at central location.

Os hambúrgueres não são bonitos mas em compensação o sabor é bom

Nicht billig aber günstig! Die Qualität war super. Alles frisch - man kann bei der Zubereitung sogar zusehen. Die Buns waren frisch und keineswegs pampig, wie man es von anderen Billig-Fastfoodketten kennt. Mit über 12€ alleine für den Bacon-Cheesburger (Pommes und „free-refill“-Getränk gehen extra!) sicherlich kein billiges Vergnügen. Aber wenn man bei anderen Ketten wirklich satt werden will muss man auch mit 13-15€ rechnen. Dafür stimmen aber hier Qualität und Preis-Leistung

Essen hat dort wirklich etwas amerikanisches. Vom Geschmack gefällt mir das daher ziemlich gut, jedoch wahrscheinlich eher individuell, da das Essen schon relativ fettig ist. Getränke können am Automaten dauerhaft nachgefüllt werden. Was die Preise angeht sind diese im Vergleich zu anderen Fast Food Ketten schon etwas teurer, ein Hamburger für fast 10€, schon fast einem Restaurant entsprechend.

Essen war ganz ok, aber Servicekraft war top.

When they first opened the food was not bad and quite freshly made. Now the bread is soggy and cold, and the portion of the fries is getting smaller. It’s very disappointing with this food quality because for a little bit more, you can get freshly homemade burgers at a real burger restaurant. The milkshake is good though

Von der Atmosphäre fand ich es sehr unangenehm kühl die Pommes werden hier einfach in eine Papptüte geworfen das essen schmeckt zwar aber ist nicht besonders liebevoll hergerichtet und wird dann noch fest in alufolie eingepackt. Diese Kette ist absolut nicht nach meinem Geschmack. Gruss Glaschick

Der Bacon Cheeseburger, War Sehr knusprig Und Sehr saftig, jedoch War Der Salat und die Tomaten etwas zu sehr gekühlt, war Alles Sehr Frisch Zubereitet Letztenendes Kann mann den Laden Sehr Empfehlen! <3

Das Essen war sehr lecker. Allerdings kann sich das eine Familie mit 2 oder 3 Kindern nicht erlauben. Ich habe für meinen Enkel und für mich Euro 36,00 bezahlt. Ein großer Burger, ein kleiner Burger,, 2 x PF und 2 Getränke. Das Ambiente ist sehr schlicht.

War mein erster und letzter Besuch zugleich. Absolut überteuert und vom Geschmack her ist wirklich jeder BigMac oder BigKing besser. Brot ist kühl und Fleisch ohne Wiedererkennung. Man wirbt, daß alles frisch ist aber wer schonmal in den Staaten bei In-N-Out Burger gegessen hat weiß, es geht frisch und günstig und vorallem viel schmackhafter. Ich hatte einen Buttercreme Shake welcher zwar lecker aber auch nicht atemberaubend war. Die Pommes sind zwar toll selbst gemacht waren aber komplett versalzen. Das Restaurant macht auf old school Ambiente was mir persönlich gefällt jedoch läßt die Hygiene sehr zu wünschen übrig. Alles in allem wirklich nichts besonderes, nehmt lieber das Geld und geht in ein Diner, da werdet ihr definitiv mehr von haben.

Tolle Auswahl an Burgern und Pommes. Super freundliche Mitarbeiter. Das Ambiente ist allerdings sehr kühl

Gute Burger mit Pommes. Leider schmeckt mir alles andere hier nicht 🤷🏻‍♂️ Aber das Fleisch ist frisch, das schmeckt man auch. Leider sind die Parkmöglichkeiten dort etwas schwierig, aber sonst alles super.

Burger gute frische Qualität. Pommes lecker. Ambiente sehr kühl.

Sehr schmutzig die Tische nicht nur einer Ohne Champignons bestellt und mit bekommen

Best burges, great fries. Milk shakes are super too. Basic price and one can add whatever they like. Milk shake flavors can be added too. Can not recommend the lotus addon for shake since the cookis do not go through the straw.

Essen war sehr lecker, nur die Tische waren nicht sonderlich sauber. Ambiente gefällt mir persönlich in keiner Five Guys Filiale.

jedzenie dobre, burgery świeżo zrobione, polecam

einfach super ! Adriano ist der beste

Der Innenbereich mit den Tischen war extrem unhygienisch. Tische waren noch mit Essen und Verpackungsresten verdreckt, um welche bereits einige Fliegen kreisten. Essensreste, wie u.a. Pommes, lagen auf dem Gängen und unter den Tischen. Auch der Tisch, an welchem ich saß klebte stark. Als ich Ketchup und Mayonnaise holen wollte, kam außerdem ein sehr ekelhafter Geruch inkl. Fliegen aus dem Mülleimer. Ein besonders „Highlight“ im negativen Sinne war auch der Besuch der Toilette. Zum einem wurde ich von einem widerlichen Gestank nach abgestandenem Urin begrüßt. Zum anderen zierte eine große Pfütze den Bereich um die Wachbecken, sodass es unmöglich war - ohne seine Schuhe einzusauen - die Hände ordentlich zu waschen. Auch war das eine Waschbecken defekt und provisorisch gesperrt. Der Toilettenbesuch vor dem Essen hat mir den Hunger deutlich vergehen lassen. Dieser hygienische Zustand des „Restaurants“ ist mir unter verschiedenen Umständen unerklärlich: So wirbt Five Guys u.a. auch auf der eigenen Website mit „höchsten Qualitätsansprüchen“. Ich finde, dass mit solchen Ansprüchen auch ein Mindestmaß an Hygiene - besonders in der Gastronomie - einhergehen sollte. Zum anderen erwarte ich bei Preisen, wie in einem Full-Service Restaurant mit Bedienung, (36,75€ für 2x Burger, 1x Pommes und 2x Getränke) eine gewisse Grundhygiene. Vergleichbare Fast-Food-Restaurants haben eine gesonderten Mitarbeiter, welcher sich permanent um die Sauberkeit im Gästebereich kümmert. Ich empfinde es schlicht als eine Unverschämtheit solche Preise zu verlangen, ein solches Marketing zu betreiben und dann solche Hygiene in den Restaurants zu dulden.

Man wurde schnell bedient. Personal ist immer freundlich und korrekt. Burger sind sanftig und schmecken sehr gut. Man wird davon satt. Preise sind etwas teurer als die direkte Konkurrenz aber dafür qualitativ viel besser und geschmackvoller. Pommes sind besonders gut. Ich empfehle den Cheeseburger mit grünem Paprika noch dazu.

Vergessen Sie andere Fast-Food-Ketten wie McDonald's. Wenn Sie einen echten Hamburger wollen, müssen Sie hierher kommen. Ich hatte einen Cheeseburger, es ist kein verarbeitetes Fleisch, sondern eine echte Sache mit einem unglaublichen und einfachen Geschmack, den man nicht vergessen kann.