Factory Dorsten in Dorsten

Was in Dorsten for the first time. Expectations weren't high as I expected quick and easy cafeteria food. But! It turned out completely differently! The food was very tasty and hot, a very large selection of starters and desserts, just like the main course. Everyone should find what they are looking for here. The service was super friendly and competent. So I forgot a cleaning cloth for the chicken leg, which was brought to me without being asked. That's how service works! A huge compliment to all the employees, you're doing a great job! Thank you very much for that!

As a vegan you only get side dishes here. When I asked, the staff just shrugged their shoulders... asking for €40 for that is a disgrace. Edit: while taking a breath I was asked by 2 employees (I think one was the boss) whether I had written a bad review and how I got the idea to give it a bad rating because they don't have vegan food. I was asked to change or delete this review, I refuse.

Super friendly service.. rich buffet selection.. Parking lot large but in need of renovation and dark... we would be happy to come back

Service is a complete disaster. Once and never again!

Everything just fit. The table reservation takes into account handicap, the friendliness and attentiveness of the staff. The selection and taste of the buffet was top. We'd love to come back.

Unfortunately everything was dry throughout. None of us have ever had any problems with meat and fish that were too dry, but unfortunately it was absolutely inedible. But the service was consistently warm and courteous. We won't come a second time.

It tasted good, there was a wide selection

Fair prices. Great atmosphere, super friendly staff, very, very tasty food

Ambience very nicely decorated, enough choice of food, prices completely okay Was very satisfied

Great service from Lennard. Everything was great, the food was very tasty.

Unfortunately, the service staff and the restaurant manager were not very polite. We were there with 11 people and left a good 600 euros... just in advance. On the one hand, at the end of the buffet there is still food that is not thrown away 👍 on three bar tables accessible to all guests. There was no indication that it was for the employees. After I took dessert to my table, an employee reacted very rudely as to why I was eating the employee's food. It was the first time there and, as I said, there was no sign of the bar tables. At 10:30 p.m. the restaurant closes, at 10:35 p.m. (some still had drinks) the restaurant manager said in a very arrogant way... it would now be appropriate to put on our jackets and leave the restaurant. The sound makes the music and was really bad. The guest is king, as I know from gastronomy, unfortunately none of us went home with that feeling. It's a shame for the factory...as a company based in Dorsten (Xylem), you could go there more often with guests or employees. But the staff spoiled that evening for us. Unfortunately, I won't be visiting the Factory again.

Well, what can I say about that??? Go there, eat and come back 😁. There really is something for everyone.

Top reception, top service, very attentive. Food very good. Clean and great ambience.

It is expensive but there is a very large selection. And very tasty and very, very friendly service. 5 stars

The meat was very burnt. Drinks very expensive. Parking spaces very poor

As the name suggests, the ambience in Factory is quiet and the food is simply amazing, With a large selection and nice service

The food is so delicious, there is something for every taste. Service is very good. A pleasant atmosphere despite many guests. We can only recommend Factory Dorsten. The trip from Dortmund is also worth it. We always enjoy coming here for dinner. Great👌👍

The food was very tasty, Greek with USA food and then including drinks a total of €40 on Friday

Buffet small but nice. I thought like in Bottrop, since it's a society, my Bottrop is bigger, nevertheless, there was enough of everything or something for everyone and especially sheep's cheese, which is why I was mainly there. Everything was very, very tasty and Greek style. Service was top, everything was refilled in no time and we were often asked if everything was ok. Were there on Fridays where the special was that soft drinks were included. Was super good.

Great atmosphere, really great service Food was good. Meat partly fatty. Toilets should be cleaner

We ate there with the children for the first time today. The food and selection was very good, everything was tasty and there was a lot to choose from. The service was very good, everyone was nice and friendly. We will come again :)

We were there for the first time today and I have to say a lot of praise! The team is a dream! Since we also had a wheelchair user with us, they made sure that everything went smoothly! The kids were excited about the cotton candy machine! And the food... Sooo much choice... So there really is something for everyone! The staff were very friendly and accommodating! We will come more often :)

The Greek buffet was top...the service was very friendly...1 star deduction for the time limit of 2.5 hours is simply not enough if you come with a larger group...and 1 star deduction for ready-made side dishes ( Red cabbage, mini dumplings, etc.) that are simply not of good quality and are only there to make the buffet appear more lavish... that's not necessary.

First class service Food great Since it's always full, unfortunately it's too loud

As always great and really nice crew Thank you very much, we always enjoy coming back to you!!!!!!!

Been here for the first time. I am thoroughly impressed. I arrived 20 minutes late for a meeting with friends. At the entrance I was greeted very nicely and even showed me to the table so that I didn't have to search and wished me a good appetite. That puts me right in the bag. The buffet is simply huge in its selection and if I have no idea how many dishes 2 had that were okay instead of very tasty, I don't think that's a reason for complaint. The highlights were the spare ribs, the venison goulash and basically everything else. You have to go back a second time to try everything you had to leave behind. The service, which is unfortunately often my biggest point of criticism, was also fantastic here. ALL the waitresses were, without exception, nice and attentive. No “yes, I’ll get the colleague” or ignoring, or anything like that, no. We were regularly asked if everything was OK, whether we would like something more to drink and our used plates didn't sit around for long. Really a round of applause to the team. That was fun. I think the buffet price of around 35 euros is more than justified for the huge selection of this quality. Thank you for the fantastic service and evening. We'll be back.

Friday evening buffet Greek-American. From starters to dessert, it's really great.

Was absolutely worth a visit. Really delicious Greek buffet. From cold to warm dishes, everything is worth trying. Gladly again.

So far so good. I just think the price for the buffet is very excessive

A wonderful evening with friends at the Factory, service great, food great (such a big selection 👍). All in all, again at any time.

Super friendly young man who served us. Empty plates were always cleared away quickly. Very diverse, delicious food.

From the food to the team to the ambience, we can only recommend it!!!! If you don't find anything suitable here, you can't be helped. The staff was always super friendly and attentive. The buffet is just great. We felt very comfortable here and had a lovely evening. The food is simply great. Fresh food was cooked throughout the evening and the buffet was constantly replenished. So if you want to try something out of the ordinary, you've come to the right place. This is definitely worth repeating.

Four of us had dinner with you. One of us had to vomit several times on site and everyone else had a huge stomach ache. The fascinating thing was that everyone was feeling bad, but everyone had eaten something different. Even the vegetables swim in pure fat. Really outrageous for the price and way too hyped. Never again.

It was our first time there and we really liked it. We couldn't try everything but what we ate tasted very good. The spare ribs were very good as were the prawns in different variations 😃👍 Since the price isn't exactly low, you should be able to eat reasonably well 😉 I should also mention that the service staff were all very friendly, top 👍

Everything was delicious, but it needed to be better signposted as we were standing in the parking lot and didn't know where to go!! Otherwise highly recommended!!

Super delicious food, lots of choice and the staff was very friendly

Great service, delicious buffet and very friendly staff. We would be happy to come back at any time.

It was a wonderful evening, we felt very comfortable and everything was great. We have already booked for Christmas and are looking forward to it. Ps the staff is great

Everything great. Very crowded. Unfortunately, the clothes smell like a snack afterwards.

Great ambience, plenty of choice and very good quality of food! The service was also great! Drinks were brought to the table quickly and friendly, even though they were included in the price!

Very friendly and attentive staff. The food and the associated quality is very good and absolutely recommended.

Good selection. Not cheap. €37 for the Saturday buffet.

Nice location, good food, good service. Buffet is very large and good quality.

Sehr nette Servicekräfte, wertschätzender und empathischer Umgang mit uns als Kunden. Was uns allerdings wundert, ist das es hier in Dorsten unter dieser Geschäftsführung, Name Frank, überhaupt noch jemand arbeiten möchte. Wir haben mehrfach mit bekommen wie er die Angestellten vor den Gästen im wahrsten Sinne zur Sau machte. So geht man meiner Meinung nach nicht mit Mitarbeiter um!!!!!

We were there for the second time on November 9, 2024. The first time, the freshly fried section was always full. This time there was hardly anything in it and often empty. The selection is still quite large. But the freshly fried one is of course the highlight

It was our first time here and I can only say "EVERYTHING IS GREAT"

Always worth a visit. The buffet is super tasty and the service is super friendly. We'd love to come back.

Always happy to come here. Really nice there too with children. At least the children there are treated kindly and kindly. Food top. Employees super friendly. Really only recommended!! I would give more stars if possible.

Very large selection, everything was super tasty and the service was extremely friendly and a very well-coordinated team😋😋👍👍👍

It didn't blow me away yesterday. Some of the side dishes were lukewarm. There was enough choice.

Lots of choice at the buffet, unfortunately some items were cold. The dessert buffet was my personal highlight. I doubt we'll come back again.

Were there for the first time on Thursday, I'm totally thrilled. The location is great, all the staff are very friendly and attentive, the buffet is a poem. I can only recommend it. Update. We were there for the second time today. We made a reservation, were greeted very friendly and shown to the table. The buffet was fantastic, everything was there, if something was missing it was freshly prepared. The service was very friendly and attentive, came every now and then and asked if everything was okay. It was once again a very nice evening. Thanks to you and we'll be back. Update 11/7/24 This was the third time we've eaten there. We can't complain, everything was freshly made and super tasty. The waiters and waitresses were friendly and attentive. Again and again.

Toller Abend. Service war super! Kellner alle fix und mega sympathisch. Das Essen war sehr gut! Kommen auf jeden fall wieder.

Große Auswahl, frische Speisen und freundliches Personal und ein tolles Ambiente – ideal für Buffetliebhaber! Wir kommen gerne wieder.

Compared to Dali it is too expensive for me. In my opinion, you can get much better food there for the same money. The service here is much better

Very large selection, tasty, fresh. The service, service at the table was very friendly, helpful.

We've been there several times and it's always really great. Big praise to the young waiters who really enjoy their work and are so nice. The kitchen also deserves praise for the entire offering that is conjured up there, which is far too much to test everything. Great atmosphere outside and inside. 5 stars.

Schönes Restaurant. Ein großes Buffet mit viel Auswahl. Es ist für jeden was dabei. Burger werden frisch zubereitet. Alles war gut und lecker. Tolle Getränke Karte.

Were there for the second time. There was plenty of choice with good highlights. Everything tasted good, only SLz was missing from the salad (my feeling). The staff was nice and quick to help if you had a request. Price-performance was therefore completely okay. Please be sure to use the correct parking space. It's not a good idea at Aldi, you'll be fined and your vehicle will be towed away

We went to Factory Dorsten for the first time today and were unfortunately a bit disappointed. The staff was consistently friendly and the atmosphere was nice. However, we found the selection of food to be too limited and not everything was always warm (sweet potato mash). Currywurst doesn't necessarily belong in a Greek buffet. Some types of meat were very fatty and mushy. The dessert area was way too small. No crepes, no waffles, no Creme Brulêt, which is kind of a shame. Compared to Factory Bottrop, where we have already been, there is a lot more choice there, including desserts. Unfortunately, the €36.99 wasn't quite worth the money today. Then also €4.90 for a 0.4 l glass of Sevenup. At least the ouzo was on the house. There were just three cocktails on the menu. It wasn't bad, but next time we'll go back to Bottrop because you get more for your money there.

Food is ok, desserts are great, salads are not my thing, staff is great.

We were quite disappointed with the offer, food and price. Unfortunately, that doesn't fit together. If I had had the opportunity to decide for myself, I would have spent a maximum of €25 per person. We hoped for more choice through advertising. The fries were cold, and despite it being a Greek evening, I've never had such bad gyros. Totally tough. Unfortunately it's a shame for the money.

I can only recommend going back at any time

The drinks are expensive but otherwise a great restaurant with very good service

Very good. I'm totally thrilled, I'm happy to be with you 👍

Price/performance ratio great. Large selection of dishes (burgers, meat, salad, vegetables, etc.) Dessert selection was great, we were there on Sundays, there was soft ice cream and cotton candy. Yummy. There are enough parking spaces available.

Food very good, price a bit high, but still recommended.

Completely satisfied, we would love to come back

This was our third time here and we loved it every time. The selection of dishes is so large that one visit is not enough to try everything. The service is very accommodating. Our special request to get a table directly at the entrance due to two non-mobile people was also implemented perfectly. We'll definitely be back.

Very tasty food, highly recommended

Food is always fresh. The selection is huge and very clear. The staff is very friendly and helpful. Even the toilet is always clean. Family day is a great idea. Keep it up dear factory team.

Gigantic buffet with a huge selection of top quality dishes

Very tasty food in a nice atmosphere and a nice team can only be recommended

Plenty of buffet selection, fast friendly service.

This restaurant left an incredibly good impression on us. The ambience, the friendliness of the staff, the selection of dishes. Phenomenal, sensational.

Simply great, always happy to come back.

The food is consistently fresh and tastes great! No matter in which direction, everyone will find what they are looking for. My recommendation is to take part in the steak special day. We'll be back. It's not a threat, it's a promise!

It goes like this: the prices are overpriced, the buffet is rich but not of high quality. The service staff looks a little scared, as we noticed the manager seems to be exerting a lot of pressure, not a popular figure. Unfortunately, this is becoming more and more common in these chains.

Were there for the first time today, GREAT, food great, ambience great, service great too. We'll definitely be back. The dishes were all filled up quite quickly so that nothing was empty. The taste is bomb, fresh and the quality is very good and above all there is something for everyone. If you don't find anything you like there, your life is over. It was a very nice evening and all despite the 2G rule.

Exceptionally high quality Greek buffet. Fast and good service. Comfortable seating options. The absolute highlight in my eyes: There is a soft ice cream machine!

We were there for the first time. It was a positive surprise what a great selection the buffet offered. There really was something for every taste. From American to Texmex to home cooking and also various vegetarian dishes to an incredibly great selection of desserts. 2 visits after some time.. Family day/kids under 12 eat for free. Greek buffet...it was very tasty and the selection was large...even if some of it wasn't really Greek...it was still tasty...both of our waitresses were very attentive and friendly...also a plus point today. Everyone was incredibly full and it tasted good too...I'll put it this way...of course all you can eat is always a thing but 5x 35€ plus 2 drinks each...2 out of 5 also ate it...but That's the usual risk with all you can eat The ambience has its drawbacks because it is very restless and bustling... it's not a small romantic Italian restaurant but clearly designed for LOTS OF GUESTS... if you can get involved with the contrasts, you're in good hands there.

Everything was great... I was pleasantly surprised. Huge selection, really tasty food, great staff, very friendly and attentive. We were a big group, but everything worked out wonderfully. Deserves 5 stars.

Went there for the Greek buffet, everything was very tasty and all the dishes were nicely presented. It is always refilled immediately when something is empty

Even after 4 visits, the factory remains very good with its concept

Nice service good food. Gladly again

Very tasty food. Top service. Will come again.

It was really good, delicious food. Very good service, I will probably go there more often

Great ambience and offer. We really liked it, would recommend it and would definitely like to come back

When I first went to the Greek buffet at the beginning there was still a great selection. There were squid tentacles, there was baby calamari and a lot of Greek specialties. The tentacles were quickly no longer available, the calamari was On the penultimate visit they had more or less disappeared and there were only the breaded "heads", since the penultimate visit there has been no calamari at all, I had a look at the homepage again yesterday, they are still listed there and that's not it something special, just the usual “squid rings”. But BBQ chicken, ribs, nuggets, dinosaur nuggets and burgers... it's getting less and less Greek, which is a shame, we're from the Cologne area and often sat for almost 2 hours for the delicacies, I think that won't happen in the future .

The only thing that definitely deserves five stars is the staff. Very accommodating, friendly and helpful. Unfortunately, everything else is just mediocre. In the Greek buffet, some things were good, some things were bad, but unfortunately nothing was so impressive that it needed to be mentioned or revisited. It's a shame that the gyros in particular were extremely dry and overly seasoned. The atmosphere is more like a sports bar. But it is clean and tidy. Like I said, overall it was okay. But not anymore. I wouldn't go there again from Cologne.

Super tasty, warm and fresh food. Everything was great, especially the lady at the reception and my waitress were very polite and accommodating. I highly recommend this restaurant as everything was perfect.

It was a super pleasant evening, very friendly service, great warm, tasty and very varied food, it wasn't the last time we were there!

Very tasty food (Greek weeks). Nice and fast staff. Top keep it up. Prices like before Corona would be desirable.

Absolutely delicious every time. Unfortunately, the atmosphere is loud, but the waiters are quick and helpful

Great location, mega selection and food very, very tasty. Staff also really great.

We have eaten there many times now and we are thrilled every time. Service, food and the ambience for this price is simply great.

Very tasty dishes. Nice corporate atmosphere. Fits well. Unfortunately, when it is full it is very loud. Entertainment hardly possible. But we will visit it again.

Had dinner there today. 2.5 hours time, ambience good, quiet and nice. Buffet 30m🤔 someone would have to measure it. Buffet price €37.50.Soft drinks included (water, Cola, Fanta, Sprite, MezzoMix), blackcurrant spritzer 0.4l €4.90, beer Brinkhoffs 0.5l €6.90, So far not good, since we test buffets more often and most of them not only include soft drinks, but also 3 alcoholic drinks such as beer or wine. But now really to the negatives: The food was only lukewarm at the buffet, and by the time you got to the table the warm dishes were cold. More side dishes than main courses. Many dishes too dry. What was good was the salad bar and the fries. Not really much to do with Greek food for us. When the 2.5 hours are up you will be pointed out more or less friendly and wiped out with a cleaning cloth. Long story short, that's the bottom line ONCE AND NEVER AGAIN

The combination USA & Greece is unfavorable, either or - would be the better business decision. The service people were very relaxed and polite when dealing with the guests. When we asked how the tip was divided between the individual areas (kitchen, service, bar +++), we received a very honest and convincing answer. In terms of taste, the food was ok, but not worth another long journey of almost 80 minutes. The concept in Moers (🇮🇪) is more coherent.

Very nice staff, food quite good, but not as big a selection as at Dali or the Bottrop factory. Unfortunately, the gyros was totally over-seasoned and very dry. The rest was quite good. At this point I just have to say that the factory Bottrop is a lot better (especially the candy special 😍)