Factory Dorsten in Dorsten

Sehr nette Servicekräfte, wertschätzender und empathischer Umgang mit uns als Kunden. Was uns allerdings wundert, ist das es hier in Dorsten unter dieser Geschäftsführung, Name Frank, überhaupt noch jemand arbeiten möchte. Wir haben mehrfach mit bekommen wie er die Angestellten vor den Gästen im wahrsten Sinne zur Sau machte. So geht man meiner Meinung nach nicht mit Mitarbeiter um!!!!!

Toller Abend. Service war super! Kellner alle fix und mega sympathisch. Das Essen war sehr gut! Kommen auf jeden fall wieder.

Große Auswahl, frische Speisen und freundliches Personal und ein tolles Ambiente – ideal für Buffetliebhaber! Wir kommen gerne wieder.

Schönes Restaurant. Ein großes Buffet mit viel Auswahl. Es ist für jeden was dabei. Burger werden frisch zubereitet. Alles war gut und lecker. Tolle Getränke Karte.

When I was at the Greek buffet for the first time at the beginning, there was still a great selection. There were squid tentacles, there was baby calamari and a lot of Greek specialties, the tentacles were quickly no longer available, the calamari was On the penultimate visit they had more or less disappeared and there were only the breaded "heads", since the penultimate visit there has been no calamari at all, I had a look at the homepage again yesterday, they are still listed there and that's not it something special, just the usual “squid rings”. But BBQ chicken, ribs, nuggets, dinosaur nuggets and burgers... it's getting less and less Greek, which is a shame, we're from the Cologne area and often sat for almost 2 hours for the delicacies, I think that won't happen in the future .

The only thing that definitely deserves five stars is the staff. Very accommodating, friendly and helpful. Unfortunately, everything else is just mediocre. In the Greek buffet, some things were good, some things were bad, but unfortunately nothing was so impressive that it needed to be mentioned or revisited. It's a shame that the gyros in particular were extremely dry and overly seasoned. The atmosphere is more like a sports bar. But it is clean and tidy. Like I said, overall it was okay. But not anymore. I wouldn't go there again from Cologne.

Super tasty, warm and fresh food. Everything was great, especially the lady at the reception and my waitress were very polite and accommodating. I highly recommend this restaurant as everything was perfect.

It was a super pleasant evening, very friendly service, great warm, tasty and very varied food, it wasn't the last time we were there!

Very tasty food (Greek weeks). Nice and fast staff. Top keep it up. Prices like before Corona would be desirable.

Absolutely delicious every time. Unfortunately, the atmosphere is loud, but the waiters are quick and helpful

Great location, mega selection and food very, very tasty. Staff also really great.

We have eaten there many times now and we are thrilled every time. Service, food and the ambience for this price is simply great.

Highly recommended, a very nice atmosphere, great food, something for everyone, very friendly staff. Gastronomy is fun.

Very tasty dishes. Nice corporate atmosphere. Fits well. Unfortunately, when it is full it is very loud. Entertainment hardly possible. But we will visit it again.

Had dinner there today. 2.5 hours time, ambience good, quiet and nice. Buffet 30m🤔 someone would have to measure it. Buffet price €37.50.Soft drinks included (water, Cola, Fanta, Sprite, MezzoMix), blackcurrant spritzer 0.4l €4.90, beer Brinkhoffs 0.5l €6.90, So far not good, since we test buffets more often and most of them not only include soft drinks, but also 3 alcoholic drinks such as beer or wine. But now really to the negatives: The food was only lukewarm at the buffet, and by the time you got to the table the warm dishes were cold. More side dishes than main courses. Many dishes too dry. What was good was the salad bar and the fries. Not really much to do with Greek food for us. When the 2.5 hours are up you will be pointed out more or less friendly and wiped out with a cleaning cloth. Long story short, that's the bottom line ONCE AND NEVER AGAIN

The combination USA & Greece is unfavorable, either or - would be the better business decision. The service people were very relaxed and polite when dealing with the guests. When we asked how the tip was divided between the individual areas (kitchen, service, bar +++), we received a very honest and convincing answer. In terms of taste, the food was ok, but not worth another long journey of almost 80 minutes. The concept in Moers (🇮🇪) is more coherent.

Very nice staff, food quite good, but not as big a selection as at Dali or the Bottrop factory. Unfortunately, the gyros was totally over-seasoned and very dry. The rest was quite good. At this point I just have to say that the factory Bottrop is a lot better (especially the candy special 😍)

A brilliant location - been there three times on Thursday and still couldn't try everything - friendly staff and a great atmosphere. The journey is worth it.

Were there for the first time on Thursday, I'm totally thrilled. The location is great, all the staff are very friendly and attentive, the buffet is a poem. I can only recommend it. Update. We were there for the second time today. We made a reservation, were greeted very friendly and shown to the table. The buffet was fantastic, everything was there, if something was missing it was freshly prepared. The service was very friendly and attentive, came every now and then and asked if everything was okay. It was once again a very nice evening. Thanks to you and we'll be back.

We will come again. Everything was great. Service 1A - food very tasty - toilets very clean. This is how you imagine a beautiful evening. Keep it up!

Very tasty with a large selection. The drinks menu could if necessary. be expanded at times but the food selection is outstanding. Look tasty and good quality.

Great restaurant, good ambience, everything is relaxed there. Impressive buffet, it's always topped up, the service is friendly and always on site. We like going here...

Great service, friendliness and quick service. Food top, with good quality and plenty of choice.

Was thrilled again Food great Huge selection Too huge for me because I couldn't eat everything that was offered The service staff was also great Just coming back See you soon

Delicious Greek buffet. Huge choice. Also very fun for the children. We're done. And even drive there specially from Elten.

Very nice shop, very nice and fast service. €37.50 for the buffet. Soft drinks are included. Unfortunately we weren't told. Otherwise we wouldn't have ordered a bottle of water. Food was good. Of course it's a matter of taste.

A really, really good meal and the service (we had Lennart at table 21 and he's a €538 jobber) was the best we've ever experienced. Rarely have I had such an attentive, friendly employee at the table as yours. Attentive but not intrusive, that's how you imagine the service. There are 10 out of 5 stars here.

So dear ones I'm still sitting at the table and I have to say it was a very nice evening...the food is really tasty and the service is also very good, even though it was a bit full at the beginning...I can only recommend this ....come here and try it out for yourself...

Everything was absolutely great. The food was impeccable. So far problems with timely refilling. But the price is steep, you really can't do that as a family that often or regularly. A very pleasant atmosphere. No canteen style. Very pleasant human clientele. Nice and courteous employees.

The food was delicious, but unfortunately nothing special. Unfortunately we won't be back for the price. The restaurant is very nicely done, but of course, like most buffets, it has a bit of a train station atmosphere... The Factory in Bottrop is no comparison. In Bottrop it is significantly larger. The service was surprisingly quick and our waiter was extremely friendly 👍👍

The quality of the food has deteriorated immensely compared to a few years ago. In terms of taste and quality, it was more comparable to a rancid chip shop. You look in vain for the supposedly Greek buffet and when you do find something, it doesn't even come close to being Greek cuisine or Greek style. Likewise, no real attention was paid to hygiene at the buffet, but it was completely okay if people, whether large or small, took the food from the display by hand and then put it back again. Some of the staff were around at the buffet the whole time, but they probably didn't care. The service staff for the guests were very overwhelmed by the number of people, even though there were more than enough service staff. Mind you, there was “only” a buffet, meaning that only drinks were ordered by the service staff and brought to the table. There was no clear structure visible, which made everything seem very chaotic. We waited an eternity for the drinks and also to reorder. Either the person wasn't qualified to do it, had forgotten it, or or or... quite a lot of excuses. Several times the staff wanted to give us drinks that we hadn't ordered. All I can say about the ambience is that it is a nice restaurant in itself, but it is far too full of tables, including guests. It was very cramped due to the mass of guests and incredibly loud, which made it so uncomfortable. For me it was definitely not worth the money, and the prices are ridiculously high.

The food was super tasty, nothing overcooked or too dry. Simply very tasty. We particularly noticed the service. Not that we always had full drinks, they just always came super quickly. In addition, our plates were always gone quickly. We just felt very comfortable and had a fantastic evening. We would love to come back very soon ❤️

The food was perfect, fresh, well seasoned, great selection, the service was quick and friendly, we will come back

Unfortunately only one star, actually minus 5 stars. The service, the food were all good. There were four of us and the allergic substances in the food could not be identified. When a member of the group didn't want to eat to be on the safe side, she was expelled from the restaurant. People with allergies are not welcome here. We are not used to this type of discrimination, we have just come from a holiday in the UK, the British catering industry always asks about food allergies and lists all allergens for every dish, why not here?

Super tasty, something for every taste 😋 Friendly and very attentive 👍

The food was very filling and caused constipation for a few days. Personally, I'm disappointed with the food, even though I saw a lot of positive reviews. The preparation is third rate. The ribs alone still have a membrane on them and are extremely tough. The steaks: tough. The burgers are okay, but contain way too much sauce. Gyros Pita tastes good, but unfortunately the salads are all full of mayo. Nothing healthy to be found at the buffet. Recommended for stuffing and getting fat together. But not suitable for a casual or higher class meeting. However, thank you for the great service!

It's a shame, out of what felt like 30 tables, 6 were occupied. We would have liked to drink beer. The waiter came with the menu and when we said we just wanted a drink, he asked if we had made a reservation. Of course we didn't. Yes then, there was no beer either. The tables are only for guests who eat and make sales accordingly. Conclusion, 4 large beers not sold and 2 guests lost forever. Is it worth it in the long run?

We were there on September 21st. there. The selection of food was huge. Everyone will find something there and there is always more stuff, so everyone will definitely be full. Lots of very nice staff. It was clear to our waiter that he loves his job. It doesn't get any better. Thank you for the lovely evening.

Absolute disaster! Don't go there! Mass processing, cold food, noisy atmosphere. We wanted another table because we saw it in the middle of the aisle, but we didn't get one. Staff unmotivated is probably due to the service boss (tall, slim), who reprimands the service employees in a visibly unprofessional manner. I'll do something useful with the money next time.

Great food, great selection! If you love shrimp as much as I do, you should definitely go there on Saturdays (5 different types) and get two ouzo on the house. Service was also great, thanks to our waiter Max and the gentlemen who cleared the plates so quickly. More service-friendly than in Bottrop. Super!

Plenty of parking and easy to reach

Food very good. Ambiance is so very loud. Tables are very close together

Where should I start? I don't like writing bad reviews... I reserved a table online with the comment that I would like a quieter table for two a little closer to the buffet. My father turned 66. I also shared this. Registered at reception and got the table that was furthest away. OK... I can live with that. The waitress recommended us “Birkenhoff” on tap. Of course there is BRINKHOFFS on site. Since we couldn't do anything with Birkenhoff, we ordered two wheats. A new waiter brought two glasses. Both filled a little over half - the rest foam. When we commented that the glasses did not contain 0.5 liters but rather 0.3, the waiter commented that he was still new and "a bit inexperienced". He put the glasses in front of us anyway. We told him to please fill it up properly. He then left again with the glasses. Then two glasses with the correct contents came from the waitress with the “Birkenhoff recommendation”. Nice warm wheat beers - just below room temperature. Since we found out in the meantime that Brinkhoffs was on offer, we took the opportunity to briefly inform the waitress that she had named the beer incorrectly. We wanted to help her and not make her look stupid in front of others. She thanked him and said that she would remember that. She was at our table a few more times during the evening and, despite the brief previous reference, spoke about Birkenhoff beer twice or three times. The food was within the normal range. Not particularly good... not particularly bad. Much of the buffet was empty for a long time and was not refilled in time. The desserts (brittle creams etc.) were no longer cold, just at room temperature and were already slightly liquid. Unfortunately I didn't eat these either. The store was well attended but not too crowded. There were still a few empty seats. The staff should be able to refill empty trays at short notice. In terms of price, 45 euros for three drinks and buffet per person are clearly overkill for the service. - Too bad

There was a large selection at the buffet, and much of it was freshly prepared. I was really happy that there were beef steaks but I was immediately disappointed. The steak was well fried, nice and pink. I chewed a wolf, the meat was bone hard. I couldn't eat a bite. That for 35€

Super delicious food, lots of choice. The service was great. Everything was great except that it was a bit too dark for me.

Food is good. Some fresh, some ready products. At the buffet the products could be sorted a little better. E.g. after fish, pork or beef.

Very very tasty. Everything warm and hot and delicious sweet things for dessert

Super tasty Good staff Come again

Wide selection of food, very attentive and friendly staff and a cozy atmosphere. Highly recommended, it won't be the last time there.

It would all be great if you could choose a place when you make a reservation. If you reserve a month in advance, you don't want to sit somewhere in the middle of the aisle. All the tables are close together on the wall side and you feel harassed like a pig while you stuff yourself with the delicious food. However, with the window seats on the other side, everything would be great because there is only one row of tables. The owner should please tell me how I can get a window seat for 2 people. The space on the fire extinguisher 4025 would of course also be okay. But I never want to sit in the fray again. Eating is no fun when people without a reservation get a better seat than I did with my reservation. Why make a reservation if you're arriving at 5:30 p.m.? Please report then there will be 5 stars if there is a solution.

We ate there for the first time yesterday! It was just great... the selection of food is incredible and nothing is left to be desired. And what I found particularly great was that every single person from the service, regardless of whether we were part of your table or not, was very, very friendly, polite and courteous. And believe me, we have experienced things very differently recently. Thanks for the great evening. M and M

We went there for the Greek buffet on a Thursday evening after reserving a table in advance and were absolutely thrilled. 👍. The selection is world class. Even if you're not into Greek cuisine, there are burgers, schnitzels, ribs, etc. Everyone will find something there, including the first-class salad buffet and the great desserts, including a soft ice cream machine. The staff was very friendly and accommodating and the price-performance ratio is absolutely top. We will definitely come back and can only recommend it 👍.

Very cool shop. The food was really very good and there was something for everyone. I can only recommend it to everyone. Price performance is completely right.

We took part in the Greek buffet with two people. Reserved online in advance. Arrived, after giving the reservation code and name, we were escorted to the table. The buffet was rich. The things I ate were all okay. The price is a bit high, around €36 per person, but it's ok for once in a while. The soft drinks are not cheap, but good, you want to earn money. Our service was very nice.

First of all you have to say an excellent location. We were there with 13 people and were able to enjoy a great Greek buffet. There was more than enough for every taste. We sat in the garden with a nice view of the park. Everyone was very satisfied. Thank you also for the nice service. Not to forget our three little ones who also had a lot of fun. We will definitely and happily come back.

The staff are always very friendly and helpful. The food is always very tasty and it is replenished promptly. We would love to come back 👌👌👌

We always enjoy coming back. Especially from Berlin, but the journey is worth it. The food is always seasoned, tasty and hot. It would be nice if you would come a little closer to us :) so until next time, we're looking forward to it!

Simply great, there was nothing to complain about at all.

Wow! I LOVE the food here! I definitely recommend it (:

Great restaurant, great staff and super delicious food. We'd love to come back

Only sitting under the plane trees is wonderful.

I had an excellent experience at Factory Dorsten. The entire team was incredibly friendly and helpful. As soon as I entered the factory I was warmly greeted and the service was first class throughout. I was particularly impressed by the professionalism and expertise of the employees. They took a lot of time to answer my questions and make sure I got exactly what I needed. The atmosphere was pleasant and welcoming and I felt very comfortable throughout my visit. I highly recommend Factory and will definitely be back! Achim Hox

Mega selection, there is something for everyone. There was no food that wasn't tasty 👍

We were with you for the fourth time today, September 1st, 2024 😊 and we are completely thrilled. The selection of great dishes is excellent so there is something for everyone 🙏🏻. When it comes to the food, we think about guests both big and small. The staff is always very friendly and helpful. Even when our littlest accidentally spilled a glass today, it wasn't a problem 😌 and he got a new drink straight away. The restaurant is very clean and you can enjoy your food and delicious drinks inside and outside 😊We would be happy to come back.

We were there for the first time with 6 people (2 children 8 and 11) and we were all thrilled. We have never experienced such attentive staff. Very clean and it was cleaned straight away if something spilled or was dirty. It was refilled so quickly when something threatened to run out. A more than generous selection of food and drinks. Really well prepared. We tried almost the entire buffet and there wasn't a single dish that we didn't like! We would definitely love to come back! Thanks so much!

The food was great, you couldn't eat so much. Everything was fresh. Price performance was definitely exceeded. The young waiter in particular was really great

5 stars because nothing more is possible. The friendly and attentive staff took excellent care of us in a good mood, we really liked the atmosphere, the food - in this case a buffet during the Greek weeks - was extensive, varied and of surprisingly high quality. For the first time since Corona and the associated changes in the catering industry, we were 100% satisfied. Very big praise!

It was a very beautiful evening

Always very tasty there. I just hope that the old American-Mexican buffet will finally come back soon... that was always 6 out of 5 stars.

Went to the factory today and were very impressed. The buffet selection is awesome 😋🥰 we'll be happy to come back again.

Absolute hammer. A must for anyone who likes to eat well and above all. Find out more on the homepage. I was at the Greek buffet. Mega 👍🏻🙏🏻🙏🏻

As always, very tasty food and, above all, super friendly staff

We booked a table on a Friday at 8:30 p.m. As we sat down, we were kindly informed that the buffet was only available until 9 p.m. and that we therefore only had 30 minutes to serve ourselves there. According to the website, the buffet should be available on a Friday until 9:30 p.m. (the waitress said that this was only the case on weekends.???). It is incomprehensible that the company's own guidelines are not adhered to and why tables are still being allocated at 8.30 p.m. and 9 p.m. The whole thing made a highly unprofessional impression. We didn't stay, but went to another restaurant where we luckily got a table. The service person who explained the strange behavior to us was very nice, otherwise the restaurant wouldn't be worth a star to me. If we had known about these practices, we would never have made a reservation there.

We were there for the dinner buffet...the atmosphere and the food were great

Everything was really delicious, it was always refilled and everything was hot or warm. Staff super friendly and attentive. Wasn't our last visit there

Unfortunately, the offer is being reduced more and more and there is less and less focus on Greek. At the beginning there were still the squid tentacles, but suddenly they weren't there anymore, at first I had all of the calamari, the second to last time only the fried and breaded heads and the last time not at all. But there are Greek chicken wings and chicken legs... It's a shame, especially when prices are over €30, you're in better hands with real Greek food.

Everything was great, very good service, pleasant location and the food was also great. You have to remember, it's a buffet and some things are just not what you want, but it was still totally delicious. We will come again.

A very rich and varied buffet. Whether meat, salad or vegetables, there is something for everyone. And the service was really very friendly and concerned about our well-being. We'd love to come back again.

We had a really wonderful time. Eating out with children can be quite nerve-wracking, which is why we often avoid it. Children are very welcome at this restaurant and when the weather is good they can run around outside. This helped us to have a cozy meal in a nice atmosphere. Thanks to the extremely friendly team. We had a lovely time with you!

Factory Dorsten. A path that is always worth it. Stay like that

Great restaurant! Buffet delicious, fresh & always replenished! Something for everyone! Nice service and nice outside ambience. Happy to come back 😊

Everything is great! Would go back straight away. There was nothing to complain about.

We had the Greek buffet, which was delicious. But: why were there ribs, burgers and aioli and e.g. B. Taramas was missing. Bottom line: a good evening!! 😀

Very high quality food, great service and a huge selection. Added to this is the great ambience. Been there for the first time and was indescribably great, highly recommended.

Highly recommended... Nice location... Food was really good in quantity... Service was very nice and tried very hard..

The ambience is great. The location clean and tidy. The food, despite the buffet, is always very appetizing to look at. The team is super friendly, open and accommodating.

It had been a very nice evening. The waitresses were very friendly and attentive. Above all, the all-inclusive offer with soft drinks was great. The food was always warm and well stocked. The employees always did their best to offer their guests a nice evening. We would like to come again. For the price paid it was perfectly fine. Quality also has its price.

Very well attended and also a lot of choice. Delicious but you can't try it all in one day, you would have to go there again.

Delicious food and friendly & capable staff. Every time again

Very nice and cozy restaurant. Super delicious food

Very good food with a lot of choice. You can't try everything. The waitress was extremely friendly. I can only recommend.

Very tasty and very friendly, we had nothing to complain about, gladly again

I've been here several times. Until some time ago the Greek buffet was always extended, but now it seems to always be in Dorsten. The service is really good, the waiters are there really quickly and take the order, but sometimes you just wish you had a little time to look at the menu first and not have the waitress already at the table at the moment you are there just sat down. The drinks arrive quickly and everyone is super friendly. I have the feeling that the general selection has narrowed down a bit now, but you still have a large selection of meat and the dessert is also very impressive. One sauce was a bit oversalted, but that can happen. There are also enough parking spaces in the immediate vicinity. The ambience is also quite good, the only thing that bothers me personally is that you sit very close to other guests and last time I was there it was very warm and only the doors in the entrance area were opened. All in all, the visit is worth it.

The buffet offers a good selection, very tasty and fresh. Great ambience and nice service! Highly recommended, we look forward to the next visit :)

It was a really nice experience at Factory Dorsten. From the food and ambience to the service, everything was top. Gladly again!

Food was great. Service was very nice. Would definitely recommend again.

Come eat at Factory Dorsten regularly and have never been disappointed. Everything is really perfect! Both the quality and selection of the food, as well as the service. Always my pleasure!

Super nice atmosphere. Food and selection top!

Great service, the buffet was really good! Always fresh.

We enjoy coming to Factory Dorsten regularly. It's always a nice experience, even with children. The selection and variations of dishes are really good! We love it!