Ex-Vertretung in Köln

Food was great. Service could be a little friendlier. Cologne pub.

Ate outside. Salad plate was disappointing. “Market fresh” salad Lots of brown cut edges. A bit gross. Lots of leaves, hardly any tomatoes, cucumbers, carrots. Just a stately goat cheese. Too expensive for that.

Terrible food is oversalted, the toilet is paid, and the waiters are specific

Very nice service and nice to sit outside - right on the Rhine

Not recommended. The service is more likely to make a fuss when passing by than to serve guests!

Unfortunately, the schnitzel was no longer okay and smelled strongly. No excuse, still have to pay. Wrong decisions to go to the restaurant.

Absolutely mega. Very good food and fast, friendly service

Very tasty, it's my first time in Cologne and it's really awesome. Food comes quickly, great service We'll be back

Chef is great. Service is a complete disaster. Ambiance is nice. But be careful! It's expensive

This used to be a great shop. We enjoyed going here for many years. For many months now we have noticed an incredible laziness among the waiters on Sundays. Like yesterday! The man simply walked past us several times. But there was nothing going on. We left at some point. The waiter also laughed at us and shrugged his shoulders and an employee shouted insults at us. It's a shame I left so much money there. Lost another customer!

Price-quality ratio is moderate Salad made with way too much dressing, not automatic bread with meal salad. No fries with main course. Ordered extra fries: 6.50!! In short: Poor price-quality ratio

We can hardly express how disappointing our visit to this restaurant was. On two different days we faced the same disastrous experience. The waiting time was unbearable! We sat at the table and were simply ignored - not a waiter in sight. It felt like we were air for the staff. On the second visit the situation was even more frustrating. We watched other guests at three other tables get up and leave the restaurant in frustration. It is incomprehensible that a restaurant that apparently does NOT rely on customers would treat its guests so poorly. If you can't afford even the minimal amount of attention to serve your guests, you may want to consider staying in the catering business. We certainly won't be returning and can only advise everyone to look for a local restaurant that really understands the term "hospitality".

The coffee was brought over on loan by someone, unfriendly at that, and the “Cafe Crema” is probably the dishwashing version of it and tastes the same. I'm curious about the price. Not recommended.

The espresso was basically brown colored water.

Was told to sit at a table outside and someone will come. No one came after 30 minutes, not even a single eye contact. Complained about it and got responded horribly.

Very location, but we had to wait forever for drinks, which were only lukewarm, and we had to wait forever to pay again…. Too bad!!!

Nothing to complain about. Food good, drinks good

No service-oriented operation. The food wasn't tasty, fries tasted old. Only the location with a view of the Rhine was nice

Unfortunately, we were very disappointed with our visit to the Ex representation restaurant. Many of us ordered the "giant currywurst", but what we got was anything but what one would think of as "huge". For a whopping €16.90, we were only served a normal bratwurst in curry sauce - far from a truly huge portion. To make matters worse, when we asked, we were told that the "Riesen Currywurst" was no longer available, but the full price was still charged for it. This is absolutely unacceptable and not recommended. It's a shame because expectations were higher.

Nice cafe, magnificent location, but it's weird to clear the glasses as soon as you finish your drinks, only to ask in a second if you want to have something else.

You can sit outside here and watch the hustle and bustle on the banks of the Rhine. We didn't try the food, but the Kölsch was good and the service was quick and friendly.

Food was excellent, service was good and the beer was cold. You can't ask for much more. I had the ex Chancellor bratwurst and it was excellent, my wife has the salmon pasta and it was huge. Really good with the kids too.

Food and ambience are great, wonderful place ;)

My experience at this restaurant was simply disappointing. The food was the low point of the evening. The starter arrived cold and the main course was either too salty or bland - lacking any flavor. The waiting time was also unbearably long, even though the restaurant wasn't even particularly full. Overall, an absolute failure. I will definitely not visit this restaurant again and unfortunately I cannot recommend it to anyone.

I liked the food. The service was great and the waiter was really friendly and funny. I went with friends and we sat outside, a very pleasant place. The downside was that smoking is allowed in this part of the restaurant and some customers were smoking while I was eating. I know that this is common in German, but this for me it's an unpleasant experience.

Recommended - large menu for food items presented on cool ‘newspaper style’ menus. Service quick and friendly.

I GOT FOOD POISONING THE NEXT DAY! Bedridden all day and very unwell. Be careful, be careful to flee! Poor quality food, I seriously questioned myself when I saw the color of my “Argentinian” piece of meat. (Beige after cooking) A tiramisu that looks nothing like Tiramisu, really not good. Average service, waiter who asks for a tip when paying. Very expensive bill for what we eat there…

Very good food, nice atmosphere, unfortunately you could only communicate with the head waiter, but despite everything we got everything we wanted at the table in a very short time. It was a very nice evening and we will definitely come back

Unfortunately, the pasta wasn't fully cooked and we were only offered to bring new ones, which we didn't want to get to the point where we still had to pay for the pasta. For a whopping €6 I got a warm cola which was definitely a Cola Zero which I hadn't ordered. Other people at the table also made this observation. For €6 you would expect a few ice cubes so that the cola isn't warm.

Tips are not mandatory in German right? Why the staff are so rude to ask us to give tips? Zhon gguoren bie TM lai zhe jia dian！ No good service at all, they can not even remember what we order.

Very bad experience. The dough is reheated and some moldy. No effort is made to take our complaints into consideration. Non-existent atmosphere. The deplorable service.

Be careful when paying with credit card. In my case, the waitress had to swipe the card 3 times, supposedly because it didn't work, but the value was debited 3 times. Despite repeated calls and emails, no one has responded to the error, it seems to be fine. So be careful!

Too bad. The second time we wanted to give the store a chance. We sat outside for 15 minutes (it wasn't very busy), asked once if we could order drinks (the gentleman said he couldn't but his colleague came straight away). Then three times a waiter walked around us without even noticing that we were sitting there. We left without having accomplished anything - it's such a shame. The location is perfect, right on the Rhine!

Sitting there on the Rhine in the city is really nice, but in my opinion the target group is really tourists. Too bad

Very tasty food, very friendly service! Cozy atmosphere with lots of old pictures of politicians on the walls. Large selection of food. Gladly again.

We ate here today as a family. We sat outside on the lovely terrace. Unfortunately, the service and food quality did not convince us. We had to wait a long time - both for the service and the food. Käsespätzle were lukewarm, the sauerbraten was not tender. The price-performance ratio doesn't fit.

They completely ignored us. Walked up to the bar to order a drink and told to sit down and someone would come- many servers walked past, looked at us, and did not stop. Don’t waste your time here!

The food was delicious and the service was good, but having to pay 50 cent to use the bathroom seems embarrassing to me…

Place to pass by in Cologne! Unpleasant waiters. They charge you for everything and on top of that they charge you the tip they want without asking! The food is terrible and scarce and the drink is hot. Please avoid this site!!

Yesterday we made a spontaneous stopover: the Kölsch was subpar and a complaint was made. Except

Poor food, staff not very communicative, additional side dishes were not available at all, but only when asked - even though they were ordered! The only positive aspect would be the ambience, but that's about it.

Unpleasant waiters, they charge you whatever they want and you also have to pay in the bathroom. I ordered a schnitzel and it was covered in oil, everything was horrible.

The service is very slow and relatively unfriendly. The food was okay, you can't expect anything special. The price is rather high for what you get.

Shame! 🤦 It's time to cancel barbarian service! To ask to pay for toilet when we spent a lot of money in your Cafe?! Realy? I hope the owner will stop this!

Only drank a Kölsch but the staff and service were super friendly!

Originally posted 5 years ago. It was 5 star. Been back many times since. Arrived back in Cologne Tuesday. Ate here Tues and and Wednesday night. Food and service good Tonight Thursday came to eat again Different waiting staff on. Total lack of service and care. Not approaching customers. Had to be called over. Both for drinks and food order. Tried walking away when half food order taken. 1 x meal came as small portion although not asked for.

We had to tell them several times that they would charge us and to pay by card it is 20 and they even charge you to go to the bathroom, and it is full of wasps

Terrible service, we were literally ignored. They charge you to go to the bathroom even if you are consuming on the spot. Too sweet aperol. They added a 19% tip already built into the bill, I had never seen that in Germany and I live here.

We ordered food and drinks at the establishment, yet we were still charged to use the bathroom. What’s the point of drinking at a place if they charge you for every visit to the restroom? Another issue was that they added a 19% tip without asking, which made me never want to return. I recommend going somewhere else instead of this place.

Rhenish sauerbraten actually quite good, but very salty and quite tough potato dumplings. Things are better at the permanent representation in Berlin

Food very tasty. Takes a relatively long time. Portion size normal to small. Staff can only speak a bit of German, if at all. You have to pay to go to the toilet despite eating in the restaurant.

The staff wasn't unfriendly, but they weren't particularly motivated either. The taste of the food was okay, although one would have expected more in terms of price/performance ratio. Unfortunately the food was almost cold.

Service didn't want to make separate invoices that would have to be billed for our drinks individually. Then became rude after complaining.

Had a couple beers with friends, but service was very meh. We basically had to do everything, glad at least that they brought the beers to the table though! Of course the beer was good (Kölsch beer for the win!).

Way too late service. And then another €27 for an apple strudel

Drinking a cocktail on the promenade...what could be nicer🥰🌟

Bad day or tourist rip-off? The Halve Hahn came with a toasted bun and no Röggelchen. The suckling pig roll was dry and we had to wait 20 minutes for the Kölsch we ordered. We've had better experiences, but this time everything was underground!

We were served quickly and very friendly. Our food was good. We were very annoyed by the price of the beer. 6.80 euros for a bottle of non-alcoholic beer is outrageous.

Went there today with the company, the waiters were unmotivated, didn't feel like it...we had to wait forever until we got new drinks, even though the shop was only half full in the afternoon. The food was ok but nothing special... next time I'll go back to the brewery.

Quite okay; Given that we can sit outside here right on the Rhine and that we have a location with a lot of history, the prices are definitely okay. I can't say anything about the food, we just had something to drink.

We waited almost 2 hours for the food and the food was nothing special with cold potatoes and a hair in it. It's a shame, because the location is good, it spoiled our mood when we visited Cologne.

We ordered two goulash soups, which were served in a reasonable amount of time. However, after the first three spoonfuls we notice that we found no meat in the soup at all, or let's say about 4-5 smartie-sized pieces of meat from the can. We then asked to speak to the boss, but we waited in vain for him to speak to us. When we complained to the waiter, he brought us “a” new plate with no less than 6-7 pieces of meat the size of Smarties. So one plate for two people! When paying, the waiter, with an astonishing matter-of-factness, collected the change that had not been agreed upon as a tip... We found it all just ridiculous and shameful for such a restaurant. What we also found very strange was that the Ramazzotti was very thin and tasteless. When we asked the waiter, we were presented with a new Ramazzotti without a word, which finally tasted like it. A rogue who now thinks evil of it... We definitely won't eat anything here again.

Very unmotivated waiter. He was friendly, but you could tell he wasn't in the mood. Table not wiped… completely sticky. Food was cold. I had sauerbraten... Without sauce... or rather only the two pieces of meat had been tossed in sauce. All in all…. If you want a beautiful view of the Rhine, this is the right place... But it's better to eat somewhere else.

Right on the Rhine and cozy! The waiters were a bit "unfriendly", which was probably due to the long working day, we were there very late

Very long. Very not local. Only for tourists. The atmosphere is sad. We waited 30 minutes for fries. Never again….

Als Kölner bin ich früher oft dorthin gegangen, aber nach dem Betreiberwechsel geht hier nichts mehr. Zum Fußballgucken sehr gut, weil es auch draußen überdacht ist. 0,3 Kölsch leider schal und abgestanden, weil der Service es leider nicht im Griff hat. Essen eher unterirdisch und zu teuer. Für eine Curry Wurst für 14,90 EUR kann man mehr erwarten. Die Käsespätzle waren ein Haufen irgendwas mit viel schlechtem Käse (bin ja auch selber schuld dort Käsespätzle zu bestellen :-)) ).

Was in Cologne today, just wanted to have a relaxing drink of water. Suddenly I wanted to pay and the waiter said my water costs ten euros and was totally shocked, especially because my friend still had lip prints on the glass and he had to return the glass, which by the way didn't get a replacement. Never last time in Cologne again. You'll never see me again and my buddy's iced tea has now just turned out. There was a fly in it. Impudence, absolute impudence. By the way, coffee tastes like it comes from the cheapest coffee machine for ten euros.

Very bad service, rude too late, the cutlery was dirty and the glasses were stained. For 3 coffees and 3 cakes €40 is a disgrace.

This shop was a complete disgrace, the service was very slow and very unfriendly. For a restaurant and pub, the toilets should actually be free, but we had to wait half an hour before we were allowed to pay. Apart from the location of the restaurant, there is no reason to visit it. I would give zero stars if it were possible.

Unfortunately there was no light beer on offer and there was no wheat, so there was only disgusting Kölsch. A 0.3er Kölsch costs €3.40, which is fine, but a 0.5er costs €6.90. The operator probably didn't pay attention to math. It's a shame given the good location.

Normally german people are nice to tourists but here I just want to ask something about the menu but bad attitude at the end 🤷‍♀️

Cozy restaurant right on the Rhine. Interesting equipment. Typical Cologne cuisine.

Service was an absolute disaster, extremely unfriendly and very boldly asked for a tip. The price/performance ratio for the food is not right at all! Got the wrong side dish with the steak and when I pointed it out I was labeled stupid. Then, in front of my eyes, the wrong garnish was scraped off my plate (with half ending up on the table). No go! First and last time there!

The pork knuckle is delicious here. I highly recommend it.

The food was quite good and the location on the Rhine is of course very charming. But card payments over €20 are a no-go for me, even in Cologne.

Find another restaurant! Ordered a huge currywurst and got a bratwurst with a small portion of fries, plus ketchup that was diced with paprika and mixed with some curry spice. The sausage and fries were cold. The whole thing cost €14.90. I let the food go back. I wasn't offered anything else. I had to pay the full price. I have never eaten so badly and overpriced in my life. Thanks for this experience!

The food was honestly not good. A bottle of water 10€. Craziness.

Today the service team managed to ensure that the food was served before the beer!!! And with so many staff!!!

Ordered four vastly overpriced beers from a waiter which eventually arrived. We then ordered four more from the same guy. While waiting for the second round, another chap came along and charged us for the original four, which we paid with a credit card. When we wanted to leave, the original waiter wanted us to pay for eight beers - despite us having a receipt for four we'd paid for. He agreed we'd only had eight, he agreed we had a receipt for four - but he was demanding we pay for eight. We naturally refused. He became insulting and mildly threatened violence. He threatened to call the Police, which we agreed with, but of course he didn't - despite our pleas. Some time later and after more threats of violence, the other guy came back and confirmed that we'd paid him. We then paid what we owed for the remaining four beers (although really we shouldn't have, they should have been on the house given what we went through) and he refused to give us our change. DO NOT GO TO THIS BAR

Absolutely awesome, you can sit here casually by the Rhine, enjoy your delicious beer and eat... Plus the waitress always has a laugh at the table. Cheers to the ex-representation.

We asked nicely if it was still open as the tables were empty. The first waiter looks at us, mumbles something and turns around. Another waiter who we asked answered sloppily and extremely unfriendly. Not recommended if the service and the courting of guests is so terrible

I visited the restaurant with my grandmother. The service was a bit slow, but that was probably because the European Championships were taking place and the Scots were very thirsty. But the boss waiter was very on the ball. Unfortunately my knuckle wasn't really crispy, the potatoes were puree really successful for that. Unfortunately I found the price a bit too high, there are breweries around the corner that are a bit better. If the knuckle is crispy in the future, it will be given 5 stars.

The terrace with a view of the Rhine is great. The portion of the Kanzler fillet (currywust with fries) is very small and not for hungry mouths. But what is not acceptable is that the waitress asked for a 10 per cent tip at the end. She said it's a must, but it's not written on the menu nor anywhere and the waitress didn't tell it beforehand. She talked her head off and insisted on it. She just said that we were probably in Germany for the first time... I've been to Germany many times and I also like to give an appropriate tip if everything was good. To insist on a 10 euro tip at a price of 89 euros is very cheeky! If this is the new norm in Germany, then I apologise, but I will certainly not be a guest there again.

Rude employees. Food overpriced.

Been here second time and extremely disappointed. Spoiled, lukewarm and carelessly prepared. Unfortunately it's really too expensive for what it is. Wouldn't come back again...

very bad food. You still have to pay 0.50 cents for the toilet, cheeky! Staff is very unfriendly.

Food was a disgrace! Service really bad! You MUST pay for the toilet! Ridiculous!

Good food with a view of the Rhine

What a juice shop!! Service underground

€5.60 for a fresh peppermint tea is simply too expensive. And the best thing is that nowhere does it say that you can only pay by card from €20. Too expensive, too bad service, menu cards are DIN A4 printed sheets that were poorly stapled together and you have to pay 50ct for using the toilet. Go somewhere else, it's no longer worth it.

The cocktail was on the menu for 7.90. However, 12.00 was then charged on the grounds that the cocktail was no longer available for 7.90. But only the cocktail for 7.90 was shown as a menu, which wasn't even crossed out. So I paid 12 euros more for 3 drinks as listed on the menu was given. When the waiter fetched someone from inside the store, I was thrown the regular cocktail menu and told again that only this menu was valid. The customer used to be king... Very annoying.

It was already cleaned and tidied up while there were still a lot of guests sitting in the restaurant or outside. Otherwise decent.

Good food, however you are expected to pay for using the restroom, in which there are no paper towels nor a working dryer.

This is a restaurant where you are supposed to pay for using the restroom. I don't recall having ever seen such a requirement. Further, the restroom is dirty, with no paper towels available.

Maybe the waiters had a bad day or we wanted things that were on the menu that you never have.

Good food, good value for money

This restaurant is located right on the Rhine ☀️ that's nice. Unfortunately, the guests tend to be overlooked and you have to contact the waitress directly in order to be served at all. That's a shame 😞 it makes you feel like a troublemaker rather than a welcome guest. But maybe you're somehow put off by the many guests. But since you have a great view of the Rhine and the restaurant is quite pleasant inside, you're happy to wait for service.

I had the cheese spaetzle where unfortunately a cheap cheese was used and the fried onions were only braised and with a lot of fat on the spaetzle. Service unfortunately inattentive

La comida bien y la ubicación también. Pero, al llegar con la cuenta, el camarero indicó que la propina no estaba incluida. Pagamos con 2 billetes de 50 para una cuenta de 93. Y el camarero cogió los billetes diciendo "propina". Cuando se lo reclamamos volvió a devir "propina" y se fue, dejándonos con sensación de estafa. Esto es Alemania donde un camarero tiene un sueldo decente, y no un país donde viven de las propinas. En todo caso, era nuestra decisión dar o no dar.

Waiters demanding tips and not returning the returns.