Estrel Berlin in Berlin

I've almost never been so rude in one Hotel welcomed. Friendliness was out of place, the employee just wanted to continue chatting with colleagues. Full garbage bags still in the hallway at 8 p.m. ...the next day the garbage bag still hasn't been put away. That's better!

A lot of money for a hotel that for me is not in the top class, so the price is excessive! The biggest outrage: 22€ per day for parking and 25€ per breakfast!!! With costs of €380 for 2 nights 🫣 absolutely not worth it!!!

The reservation worked perfectly and we received exactly the room we had imagined. The check-in was very good and so was the check-out. We also visited the restaurants and bars in the hotel - there is no ID card within walking distance - but they are overpriced, especially the drinks. We liked the GRILL restaurant best because the service here was particularly friendly and attentive. Not so in the Italian restaurant. At the bar the waiter was attentive and friendly, but had to be asked several times. The room was very nicely designed and absolutely clean. Perfect room service and the room staff very friendly and attentive. Big praise for that.

It would be nice if at least drinks like mineral water were included in the room

Estrel hotel is a large hotel with 3 restaurants, 2 bars, wellness and fitness area. Nice and big room We tried to eat at 2 restaurants and we got good and tasty food The breakfast buffet was in the lobby of the hotel. It was a bit impersonal to sit there, but the food was very good and nothing was missing. Parking in the basement (a bit expensive Euro 22.00 per day) The show with Abba and Boney M was timeless and beautifully done.

Always happy here in Berlin The perfect place for larger and really big events. Great preparation, implementation and really great staff

The Estrel didn't stand out. The rooms were clean, but it bothered me that the cleaner simply took my toothbrush and toothpaste out of the glass and placed them loosely on the washbasin.

Unfortunately I have to deduct a few stars... Parking issue: I have a VW bus, too high for TG. I stood in an unmarked place and had a huge discussion... The other hotel parking lot was full.. Sauna: Notice that the tap doesn't work and the soap is out... Answer: yes, I've passed it on for a long time. It's just not done... Great... Otherwise, standard good to mediocre... that's why only 2 stars

Nice location, breakfast is difficult and the room was also very clean and had a few nice features.

Room prices are far too expensive for the standard. But very good staff.

Great room, clean, nice staff, good breakfast, but when it's busy not everything is there at 10 a.m. Gladly again...parking situation could also be tight...

This is a very poor hotel. The area is sketchy and bad. The service is terrible. The food is overpriced and disgusting. The breakfast is a madhouse buffet style of people shoving and pushing through long lines - not good food at all that you have to pay extra money for on top of your room price. People leave dirty dishes and trash all over the place. There is not enough staff to feed people or clean up after they finish breakfast. So you’re sitting at tables with other people’s dirty dishes. There are not enough staff to even check people in. There is no conditioner or shampoo in the showers either only body wash. The water bottles are $5 euros each. The beds are tiny single or twin beds that are not very comfortable and the pillows are not comfortable either. The staff are rude and unhelpful. They are severely understaffed, unorganized and unprepared for large groups. There is no coffee or tea in the rooms. We had steak that was served smothered in some kind of gross brown sauce that was a crime against steak. It is mind blowingly insane that this place has such good reviews. Do not be fooled this is definitely not not not a 4 star hotel.

I wasn't at the hotel, I was at the Elvis musical

What a building! Even the first glance leaves a lasting impression. We booked a double room without breakfast as there are many options for eating in the area.

First-class breakfast of the highest organic quality and variety ‼️

The Estrel is a really cool hotel with excellent service. It's not only fun to be there, you'll also want to come back!!!

Great hotel, excellently trained staff. The conferences and trade fairs in the hotel are world class

I wasn't alone here; I visited the hotel with my mother because we were taking part in an event in the congress center. We booked a double room from Wednesday to Sunday. It is highly recommended. We also used the parking garage under the hotel and were able to have a delicious meal at Estrel and sit together with friends in the evening and let the evening end. I would do it again and again.

Very accommodating, friendly, helpful, competent

The service at check-in is very friendly and accommodating. The rooms have been partially renovated, but there are clear deficiencies that, in my opinion, should not occur in a 4 star hotel. The carpet in the room has various stains and the rubber lip on the windows is clearly moldy. In addition, the air conditioning didn't work. I was a guest at the hotel for a conference and paid a whopping 200 euros per night. What I find worrying is that the hotel didn't even offer a bottle of water. Only for a fee from the mini bar.

There is a private parking in the hotel

If you are going to the Expo, go to gate 4 and don't look at the entry ban for trucks, otherwise you won't be able to get there. Terribly narrow entrance. The staff is helpful, they will take you where you need to go, but the access is a disadvantage.

I ate there with a friend. The service was good, the food was very tasty. The ambience is inviting despite the large hall. You still felt like you were in an Italian restaurant.

Very chic, everything is right here

We went to the ball under the stars, we really enjoyed it, the hall was beautifully decorated, the program was extremely varied and the service was extremely friendly. The way out of the underground car park was a bit adventurous, but we found the ballroom. The parquet needs a makeover, it has so many edges that you get stuck on while dancing. The parking fees surprised us a bit, we had read otherwise on the website, but perhaps there were extra prices for ball guests - we didn't ask.

Mega bunker and trade fair and congress hotel. Unfortunately, it was booked out very quickly and despite the trade fair stand, it was hard to get Zimneg.

Went to the Elvis show. During the performance, the waiters constantly walk through the screen. 30 minutes before the end the money is already collected in the dark.

Good money for value. Common places are nicer than rooms, I’d take away carpeting for hygiene reasons. Staff were super nice.

I'm absolutely satisfied, but €22 parking fees for a day are very excessive.

Unfortunately, the breakfast is still the same as I experienced it a few years ago. With a hotel as big as Estrel, I expect there to be more choice for vegans or people who eat gluten-free etc etc. Nothing has changed. Therefore I cannot recommend it. In addition, I don't think the price is justified at all.

This is really a top-run event – ​​hotel. Unfortunately, all I can think of for Neukölln is a slum in the middle of Germany.

Best hotel receptionists and a very nice lobby with modern furniture

Biggest place in Germany staff try to do their best

Very comfortable. Only the acoustics at the bar are like a train station hall when it's full and €25 for breakfast is quite steep

The rooms facing the lobby are not my thing. Ventilation is difficult, the noise is like that of the market square, and in the morning you are woken up by the lighting because the curtains are not really tight. Food and service 5***** each.

Good conference facility. Hosts a lot of people without the feeling of the place being crowded.

Top hotel, it was my first time staying there as a room guest (I only knew about it through events). Top rooms, at a fair price, while half of Berlin was asking ridiculous prices for a room. Very nice service, since I paid in advance, checking in was quick and checking out was even easier. Thank you very much, I'll be happy to come back.

Nice spacious hotel, very friendly staff!

From my point of view everything is standard. Nothing special for the price. Gym is very poorly equipped. Expensive devices that are no good. Sauna is fine.

Very poor to no service. Went to reception 4 times and always got different answers about our room. The employees are also not interested in making customers happy.

Nice place I got events on Friday

Very large congress hotel, the staff and the service are very well structured,

I went to a concert with the stars and it was really great. Unfortunately I don't know the rooms

One of if not the best hotel I've been in. Rooms were spacious & luxurious, staff was kind and quick reaction on my question via email. When I return to berlin this hotel will definitely be on the top of my list

A somewhat outdated, large hotel on the outskirts of Berlin. You can certainly endure it here, but you no longer want to experience a carpeted floor in your room and a queue in front of a cheap coffee machine at breakfast (for €25) in a 4* hotel.

I was rebooked into the Estrel due to overbooking. - nice reception - Modern and clean rooms - Great breakfast - Location not so great, but easy to reach by public transport. I would come again.

Wasn't directly in the hotel, but at a musical. And everything was top notch.

Staff at the bar very inflexible when there are a lot of guests. Boss very unfriendly and decisive. Price for beer very expensive

Good hotel with a great lobby. Sauna highly recommended.

The bottle of water is not cheap (€5!)

I was there fir a convention. It was a massive hotel but felt sozy at the same time. They had couches everywhere. The Train is about a 10 minute walk so that was very convenient. There is a grocery store down the road. I was a very nice place.

The hotel was very good, everything was great service and the room was also great. On the second day I ordered a pizza in the hotel restaurant, a simple Margherita. 12€ and then I get a small pizza in a 30cm box half filled that didn't taste like anything. That's a bit poor for a 4-star hotel. A few herbs and salt in the tomato sauce really doesn't cost the world.

Good atrium hotel. I would still have breakfast somewhere else in Berlin ;)

who is taking the exhibition for unloading, here are the coordinates of Thor 4: 52.4775455, 13.4614190

Unfortunately in a not so nice corner of Berlin. But you can also just stay in the hotel. It takes 20 minutes by taxi to the train station, as well as to the Brandenburg Gate.

Good transport connections but a little outside. Often events in very large hotels.

My very first time here and it was amazing.

Very nice hotel, clean large room and very, very friendly hotel staff!!! Price-performance top :-)

I was at the stars in concert show Elvis. That was totally good. I liked it very much. 👍

I was here for two days on business and everything was excellent. The atmosphere in the hotel was very pleasant. My room was extremely comfortable and I slept excellently. The staff was very helpful and fulfilled all my requests quickly. The breakfast was really tasty with a large selection and fresh ingredients and the location was very central. I could easily reach the important points of the city

The quickest way to reach ESTREL is from the Berlin main station with the U5 to Frankfurter Allee, then with the S-Bahn 41, 42 (or 45) towards Neukölln station Sonnenallee. From there it's about a 6 minute walk. The shell of the ESTREL Tower provides quick orientation in which direction you have to walk. The impressive hotel architecture is noticeable from afar. The entrance doesn't look very inviting. The inner courtyard is surprisingly spacious and well-kept. I arrived for Career Day on October 2nd, 2024. The staff is extremely friendly and helpful. The preparation for this day shows the routine in planning events. This meant there was no need to wait long. The prices at the cloakroom were a bit strange: I paid 5 euros for a jacket, umbrella and bag. Given that the hotel offers spacious event halls, I felt that this year's selection was a mistake. The exhibitors were far too close together. Because of the volume, they sometimes had to concentrate a lot on the people they were talking to. A SnackPoint was set up at the end. There was the option to buy hot and cold drinks as well as something warm. The sanitary facilities were well maintained and were checked and cleaned regularly. I traveled specifically for this event. There was no overnight stay.

So far pretty good. Room everything was fine. The service does its job exemplary. There is a star deduction for the 22 euro day ticket (24 hours) in the parking garage. 22 euros for overnight hotel guests is pretty cheeky! The Estrel Tower is still in the construction phase

Room clean, only downside, Toilet very noisy 😅 as well as hallway, I find the wardrobe quite small for 2 people (for women) but bed/linen very comfortable to sleep in, food tastes good, prices yes Berlin 😅

Cool location with a large atrium area and high-quality show program

Baustelle Estrel Tower, still under construction, but rising quickly and dynamically. Quickly efficient, nice service. Regards.

We had a room facing the street. It was very loud even though the window was closed. Otherwise clean and good beds.

I attended the Arab Dentistry Conference in Germany in this hotel. The hotel has a high level of cleanliness and the food is halal

We were thrilled with the large and beautiful rooms, with the great bathroom. I fell in love with this bathroom radio with Bluetooth. The employees were all friendly and accommodating. The breakfast was great, with a great vegan selection. 👌🏼 All in all we had a very nice stay!

Beautiful Hotel! Very expensive for food and drinks

This is the worst hotel experience of my life in the worst city I have ever visited. Passive aggressive junior front desk supervisor on a power trip combined with the terrible access to the hotel and the extremely shabby neighborhood all while everything that is standard everywhere in the world is "verboten" here? No thank you, never again.

It's okay, rooms are a bit built up/unfavorably furnished, hardly any sockets

Rooms look okay, but beds are awful. Have not slept at all. They put a big light on in their Main plaza which makes it super bright in the room (its connected to the plaza inside.) Food was good. But wouldn’t come back

We were there for one night on business. The rooms are very spacious and clean. The breakfast buffet is plentiful and varied.

Clean and friendly but noisy. Either a rattling air conditioning or a tram

I am sorry to say that I informed the hotel that I would be late and to please hold my room weeks in advance, and yet was charged 80 Euros for a "no-show" fee, which the accountant refused to remove from the bill.

A hotel worth recommending. The facility is huge and impressive. The room was the size of a large apartment. The service is open to all requests. Possibility to park next to the hotel at no additional charge.

Great hotel with great service. In the restaurants the people are super nice, friendly and accommodating. Price-performance ratio is also very good. Why one star less for the room. No socket on one side of the bed. (Service class immediately got us an extension) Bottle of water 5 euros 0.5 liters a bit excessive. No coffee maker/kettle in the room. Little things that led me to deduct 1 star. I like being in this hotel. Connection to the city center is 5 minutes to the motorway. Simply perfect

A mega extravagant location with a wonderful Italian restaurant... Portofino😋😋😋🤩🤩🤩

Great rooms that are very clean and the beds super comfortable. Only downside is that there are not kettles.

Best location...great hotel...great staff...we were absolutely thrilled with the great hotel...

Nice, modern and very nice staff. Also very good restaurants in the hotel and the S Bahn nearby

In a few charming areas, unfriendly staff, a complete lack of ambience, unmodern rooms with too cold air conditioning, completely overpriced breakfast, never again

Great hotel for conferences, but also for private trips

There's really nothing to complain about... GREAT

The hotel is out of the way and the breakfast room is more of a cafeteria.

The hotel is worth recommending. I was there for a day and a half and got a clean room on the 13th floor with a nice view over Berlin. The service was very good and the breakfast was great. The selection is large and there is something for almost everyone. In the evening you can either relax in the lobby at one of the bars or in one of the 2 restaurants. Otherwise, traveling with your own car is a bit strenuous because of the traffic in Berlin. However, you still have the option of parking your car in the hotel's parking garage for €22 per 24 hours.

A hotel equipped and specialized in holding conferences

Quite a nice hotel near the airport. Stayed for one night in a standard room. Rooms were equipped with all you can expect from a 4 star hotel except a kettle, toiletries and free bottled water but didn't really matter since I had my own.

Very modern hotel and easy to reach. The staff is international and multilingual. Very nice and attentive. There's actually nothing missing. You don't need to say much about the rooms, just great. I booked through booking and at a very good price. There is a star deduction for the location, as you feel a bit unsafe as soon as it gets dark. But that's not because of the hotel but rather because of the Sonnenallee area. In addition, the breakfast is totally overpriced at €25!

Beautiful hotel with a small spa area. Rooms are very clean and large. We'd love to come back.

Great, clean rooms. Unfortunately a bit noisy from the floor above. Friendly and courteous service. Located not far from the Ringbahn, so you can travel quickly in all directions.

At first we were shocked by the size of the hotel; we couldn't imagine how good service could be organized and, above all, how breakfast works for so many people. We were extremely positively surprised. The rooms are large, very clean, very quiet and comfortable. The breakfast was just great. The many guests are spread out over several levels and in niches. Very quiet and cozy. The buffet was very good, everything you could imagine. The service staff were very friendly and quick when clearing up and refilling the buffet. We didn't visit the restaurants in the hotel, but they looked delicious and cozy. The parking garage is quite expensive at 24 euros per day, so we recommend the hotel parking lot outside for 12 euros, which can be booked directly at reception. We only stayed here one night but can absolutely recommend it.

Everything was great, we'll be back

I've been to the Estrel a few times in the last few years. This time my room was unfortunately pretty shabby. No longer up to date for the prices quoted. The equipment here definitely needs to be renovated and renewed.

As always, it was very nice there. I really enjoy coming there, especially at the Elvis show. He and all the musicians and singers give everything. See you next time. We're already looking forward to it again

The general experience is very good the room is nice and clean and the hotel is huge, F&B quality. Only bad experience is the cleaner keep coming inside the room for cleaning, even we put not disturb sign, sometimes they come around 8am. That’s not acceptable at all

Offers everything a hotel needs. The proximity to the Spree invites you to take walks. The room is well laid out, the bathroom is a good size and the breakfast is classic with everything you need.

Good and inexpensive hotel! The employees are very friendly and the breakfast is delicious. Unfortunately, the main entrance and the area are anything but pedestrian-friendly.

Not a great location for going out, but the S-Bahn is within walking distance Central lobby very large and high like an atrium. Bright, relatively much modern art is on display. Only the background noise is that of a train station hall. Very loud and very reverberant. It doesn't matter whether it's for breakfast in the morning (takes place in the lobby) or in the evening. Rooms modernly furnished in beige-brown tones. Windows can be opened, but not tilted. The air coming from the air conditioning smells slightly of smoke. New York bar apparently only open sporadically. Although the hotel was busy, it was closed from Sunday to Wednesday. Tuesday morning at half past 9: Breakfast area almost completely occupied, long queues at the few coffee machines.

A large and modern conference centre with comfortable seating, lots of coffee and drinks fridges and good catering.