Estrel Berlin in Berlin

We were going to an event at Speiche Neukölln, and this hotel was very conveniently located for us. Check-in was from 3 pm, but we arrived at noon and got a room immediately. The receptionist was very friendly. We parked on the street, where there are free public parking spaces. The hotel is huge and, according to Google, is probably Germany's largest hotel. Despite the hustle and bustle, it felt quite quiet. Our room was on the 11th floor. The room and bathroom were perfectly adequate in terms of size. The bed was comfortable. However, the cleanliness of the bathroom wasn't great; there was a layer of dust and hair on the floor. It didn't bother us too much; a quick wipe with a towel and it was fine. If there's another event nearby, we'd gladly stay here again.

1. Fail: Booked for two people, but only one was registered. Not the first time. 2. Room: Tiny TV, picture kept freezing. Not the first time. 3. Bathroom: Toilet often wouldn't stop flushing, sink drain was faulty. Not the first time. 4. Breakfast: Plain yogurt sometimes ran out, coffee tasted bad, uncomfortable, and far too crowded. 5. Business trip – but a tourist tax for Berlin? What's that all about? On the bright side: The staff is always friendly and helpful, everything is clean and tidy. The event location is great. Regarding problem resolution: Nothing's worse than having a workman in your room, right? We've stayed there before, but we won't be staying there again.

Great lobby and conference space, with lovely service; poor AC and low-quality bedding brought down the experience for me.

The lobby, bar area, and service were excellent. The rooms are dated and definitely not worth the price. €25 for breakfast is outrageous. The Neukölln area isn't great either – not recommended!

Miserably slow Wi-Fi. Food is good. Professional staff.

It boasts being the largest hotel in Berlin, if not Europe. But at these prices, "large" should also mean impeccably clean. The room looked like it had just been rebuilt after the fall of the Berlin Wall and smelled of old carpeting and stale smoke. The TV was tiny and covered in a thick layer of dust. For €179 a night, you then have to pay an additional €5 for a bottle of water in the room, which is absolutely outrageous these days. To me, water means service and a "welcome, dear guest," not "ha! You idiot, with your basic need for water, we're going to make you pay even more." Of course, I should mention that they eventually waived the water charge because I complained and showed them photos of the dust. I will book other hotels for future conferences.

I got a chance to visit this hotel but only to attend an event here. The outside looks great, the inside is awesome, really spacious, and they got plenty of rooms to host many events at once.

I booked one standard room with 230 euros per night, with no breakfast, but the rooms facility is too bad. bathroom shower can not fixed position, TV is too old and too small, A/C is too noise and the cover is loose and also very old. if need breakfast, still need to extra 25 euros per person. so high price with so poor quality is so crazy and can no be imaged.

A super friendly, highly motivated team that thinks ahead and is genuinely dedicated. A large breakfast buffet, and surprisingly good value for money; everything is perfectly organized, despite it being a huge hotel with long-term staff. Interesting art objects and very good evening meals. Small but excellent wine list! Very comfortable beds, excellent sleep! Clean bathroom with extra towels... and much more. We'd love to come back.

Very nice hotel. Staff very friendly. Room clean and adequate for the one night we stayed.

A super stylish, modern hotel. I always enjoy staying here. The only downside is the doors; they don't close quietly. Perhaps you could consider doing something about that.

It was another wonderful weekend with a show (simply the best, Tina Turner) and an excellent breakfast buffet. This time, getting our preferred rooms worked out perfectly. Thanks to the team and the show organizers.

Lovely hotel and super friendly staff. We've stayed there twice already.

I've always enjoyed staying at the Estrel, but this time I was a bit disappointed. Firstly, when it's cold outside, the entrance area and the lobby where the bars and restaurants are located are very cold. Secondly, I booked a junior suite this time. On the positive side, the toilet was separate from the shower and sink, however, there was no separate sink for washing hands in the toilet, and the toilet was right next to the bed, which I found quite inconvenient.

A nice, large hotel – perhaps not the perfect location, but it's hard to imagine a better one in Berlin. The breakfast is good, but in my opinion, too expensive. Otherwise, I was very satisfied with my stay overall. What I really disliked, however, was the lack of complimentary drinks in the spa area – not even water from the dispenser. Water in the room's minibar costs €4.50 for a 0.5-liter bottle. In the spa area, a 0.25-liter bottle of water costs €4.50, and a beer costs €7.

The Estrel is a safe haven in Neukölln, a district with a strong Islamic influence. At the hotel bar, they try to limit beer consumption by charging a €7 security deposit for every 0.4 liters.

Beautiful hotel, highly recommended, very friendly staff, rooms are very modernly furnished. You are highly recommended.

I booked a room for an event in early October 2025. Since I couldn't attend, I cancelled the reservation using the same phone number I used for the booking. I was assured of a free cancellation, but three weeks later, my account was debited, and I received no invoice. When I pointed out the error via email, they claimed their terms and conditions stipulated I was responsible for payment. They simply hadn't included the invoice. Initially, my cancellation was confirmed over the phone, but later the charge was processed anyway. Beware of this hotel...

I was only there to see how this successful hotel, with its new Estrel Tower, had progressed. The 176-meter tower impressed me so much that I immediately (within two days) made two videos from numerous photos and posted them online, and more will follow. Much more is happening, and I will continue to keep an eye on this successful marvel.

I attended a massive bemer conference at Estrel Berlin on 20th September 2025. It was for 1400 guests so not a small event. We enjoyed drinks all day a fabulous lunch buffet and a spectacular dinner. It is a massive venue and very well organised. The staff were friendly and helpful finding dairy free products on request. The evening meal was a work of art on plate all varieties with meat option, vegetarian or vegan option. All delightful. The toilets and facilities were pristine and staff on duty very attentive to ensuring all supplies were maintained throughout the day and evening. A very enjoyable conference.

The rooms are great, large comfortable beds, and the bathroom is very good with a light strip and a vanity mirror. Everything is top-notch! 👍🏻 The S-Bahn station is nearby. Taxis are available on site.

A great location, everything from the top shelf

We were just at the Festival Center Stars in Concert ... simply mega 👍👍👍

Very good hotel. Huge hotel. Also breakfast is very satisfying.

A super nice hotel with great connections to all the sights. The hotel complex is very large and beautiful, and very well maintained! The staff in all areas is friendly and helpful! The rooms are very good, equipped with everything your heart desires. Unfortunately, the breakfast was a bit too expensive for us, so we can't rate it.

One of great place to stay, good service, good staff, frienddly, helpfull, highly recommend

For a 4-star hotel, I expected more. The room felt underwhelming right away—there was no complimentary water, coffee, or tea, and the minibar charged €5 per bottle of water. Basic in-room amenities seemed an afterthought. The bed and pillows lacked quality, and the room’s climate control barely functioned, leaving me waking up uncomfortable. To make matters worse, the old carpeted floors gave the room a dated, uninviting feel—far from the clean, fresh atmosphere one expects at this standard. Breakfast and restaurant offerings were merely adequate, and bar service moved at a painful pace. On the plus side, the event facilities were functional, and the lobby’s spaciousness did impress. But overall, the value felt more aligned with a 3-star experience.

The staff was the lowest of the low. Rude and arrogant. I felt discriminated against. That's the only reason I'm giving it two stars.

The room was clean and the facilities were convenient. However, the breakfast room is very open, so it may be a bit inconvenient.

I've been trapped by elevator doors twice already. They close so quickly that you don't have time to react. What's the point?!

Parking in the parking garage is currently a disaster, so if you come without a car ⭐️⭐️⭐️⭐️⭐️

Great bread selection! A major downside: Ancient TVs that don't even let you access a media library. Pfff...

Quite impersonal, otherwise everything okay,

I was here for the Elvis Presley show. Simply perfect,👌Great musicians, singers, and dancers

We wanted to redeem a voucher: a visit to the "Stars in Concert" show combined with a stay at the hotel. The receptionist explained to us that we only needed to do this by phone or email. He then asked us if we had some time. He would contact the relevant colleague and take care of our date requests. Of course, we said yes. We were supposed to sit in the lobby café and have a drink, which was paid for by the hotel. After a while, he came over and went with us to the box office. Together with the colleague there, we found a date for the Stars in Concert "Christmas Special"! GREAT! Then we just had to sort out the day for the overnight stay (before or after the show). He took down our contact information and promised that we would receive a booking confirmation soon. This happened very quickly. Many thanks to everyone involved in making our requests come true! 🙏

Great hotel with a very good breakfast. A lovely little sauna area. Everything is very tasteful and everyone is very friendly. A definite recommendation if you don't mind the walk into the center. Our family really enjoyed it.

I was there for the BerlinBrettspielCon trade fair and it was great.

We were in Berlin over the weekend. The trade fair we attended was at the Estrel Hotel. We booked our accommodations not far from there. The rooms are very spacious. There are plenty of restrooms.

My stay at the Hotel Estrel was quite good. Upon arrival, the reception was particularly friendly and helpful, but this changed over the course of my stay. The room on the 16th floor was good, but there were dirty stains on the curtains and on the wall by the window, which detracted from the overall appearance of the room. There was also dust in the bathroom. I don't generally mind such things, but they don't match the price or the hotel's reputation. That's a real shame. While the hotel is easily accessible by public transport, the journey can be a bit tiring if you're traveling from Berlin Central Station with large suitcases.

Everything was super good. I'll be back!

We stayed at the hotel for six days and enjoyed its spaciousness, especially for guests with limited mobility. The only drawback: the hotel's underground parking garage is only suitable for vehicles up to 1.90 m (6'3") tall. The alternative parking space is about 200 m (200 yards) away, which is a limitation for guests with disabilities.

Very clean, high-quality hotel. The rooms are stylish. I enjoyed my stay. The breakfast buffet was plentiful and had a wide selection. I would book it again.

We've stayed at the Estrel Hotel several times. It's an impressive hotel with a very nice lobby and breakfast area. The rooms are beautiful, equipped with everything you need and a little more. Unfortunately, some of the furniture in some rooms shows signs of wear... The service is very friendly, and everyone is always helpful. The location makes the hotel ideal for us to visit family. We love staying here!

Excellent convention center and a great hotel with a very nice lobby. Perhaps not very attractive from the outside, and the gym is too small for the size of the hotel. But very well located, right next to the new city highway. Very good service and good staff.

I recently had the opportunity to stay one night at this hotel during a business trip. The hotel makes a very good impression it’s beautifully designed and well maintained. The reception staff were very professional and welcoming. The rooms are quite comfortable. What impressed me the most was the breakfast. The selection was incredibly wide, with something for everyone. You could even sit on the terrace and enjoy your meal in peace. There were plenty of staff available, and the service was excellent. The breakfast itself was truly delicious. I can wholeheartedly recommend staying at this hotel especially with breakfast included, as it’s absolutely worth it!

Great hotel. I can only give reviews of the rooms based on what my friends have said. Parking is very good. It's very clean. The location is okay, but there are plenty of places to eat within walking distance. I was here for a board game convention, which was great, and the prices were a bit cheaper than last year.

Friendly staff, nice room. Everything as expected.

I'm changing my opinion, even though I had written a good review, because more than 20 days have passed and they haven't resolved the extra charge they made us "in error." They have friendly team members who strive to provide good service, the location isn't bad, and the food is good, but it's unfortunate that other members of staff are affected by making charges "in error" (as we've been told many times). It's unbelievable that, as a hotel hosting events with people from other countries, they don't have a single person who speaks good English. Fortunately, we were able to discuss our issue with some employees, but there were Mexican and Filipino guests who couldn't express themselves well (what would have happened if they had been charged and didn't understand?). It's supposed to be true if we have an extra charge for adding a guest, however, two charges were made, and one isn't correct. And before you reply, please contact us by email. We've already done that, thank you. The event staff have also contacted us.

Sub-mediocre food - lunch and dinner. Breakfast was acceptable. Unused and unventilated rooms. Worn towels. Located in a dubious neighborhood/neighborhood.

Great exhibition halls. Good service. Board game convention.

Excellent place, beautiful location, well-kept, simple but effective, excellent breakfast and fair prices compared to the quality offered, location a little outside Berlin, the center can be reached by changing two means of transport but it is doable

Great hotel, the only drawback is the location. Great breakfast, excellent service.

I was here for the Berlin Board Game Con and everything was bright, friendly, and tidy.

If you can get a room at a reasonable price, the Estrel is a good deal. But be careful, it's further from the city center than you think. It's a good idea to check the connections. If the event is taking place at the Estrel itself, great!

Top-notch service with a very good breakfast and a very clean wellness area. Room OK. A little far from the city center (40 minutes by public transport). Very large conference space.

Easily accessible hotel with underground parking (over €20/day). Pleasantly spacious and modern rooms with comfortable beds. The blackout blinds could be better, as it's relatively bright in the morning. The €25 breakfast is supposed to be good, but I found the price too high for what you can get for a good lunch or dinner in Berlin. The staff was very friendly and helpful, but the hotel bar staff were too aloof and unprofessional for the area.

It was a very nice event. The hotel was great, the breakfast was amazing, and the staff was friendly and there was plenty of parking.

Actually, everything was great, but it was a bit irritating that for two nights for 300 euros, luggage storage on the day of departure was not possible....

Conference hotel with good transport links. Spacious, varied breakfast.

Wut were here for BerlinCon. Clean rooms and great air-conditioned facilities.

Great place to stay Enough space in the nice clean rooms. Food is great, the staff is nice and are willing to help. Close to everything you need

Wellness Weekend at the Estrel Hotel We had a wonderful weekend at the Estrel Berlin and were absolutely thrilled! Great service, friendly staff, a beautiful room, a lovingly prepared breakfast, and a relaxing sauna area – simply perfect. Despite the size of the hotel, the walks were pleasantly short, and we felt very comfortable at all times. A special thank you to Mr. Jan Teschner and the friendly concierge – their dedication made our stay special. We'd love to come back! Best regards, Cathrin Scholz

Everything was fine. Super nice crew, overall was pretty good

I was here with 2,000 people. A good conference venue. Sleeping, eating, and holding meetings – all in one. Even for the size, the food lines were relatively short (about 5 minutes). I had to get used to the prices. €5 for half a liter of mineral water is quite steep.

Suitable for large conferences.

GN = very nice, this Estrella Bella mucho

A very nice hotel. Clean, nice rooms, friendly staff, and easy access to the city center. I recommend it.

A great hotel, perfect for all kinds of events and relaxation. I highly recommend it. 👍👍👍

Your drinks will be confiscated upon entry, and you can buy new ones for €5.50 per 0.5L. Extortionate and very morally questionable. Warning to all greedy people: don't go.

Changing events rules without notice and taking away all food and drinks. Greedy company!

Very nice and clean room. Great service. Would definitely stay again.

I can happily recommend this hotel - I stayed there for one night while passing through - it has very nice rooms with great beds - a very good Italian restaurant on site - parking for a fee in the parking garage or not far away on a closed area

Graduation ball at the Estrel was a highlight

THE place for grand proms! Perfect collaboration with the client, always willing to listen to special requests, a spacious hall and seating, impeccable stage and lighting technology, sensitive background music and, later, the perfect disco music from the DJ, as well as a hot and cold buffet that left nothing to be desired... My sincere thanks and appreciation go to the hotel management.

The rooms are fine and clean. The mattresses are a bit uncomfortable and warm due to the stain protector. Power adapters are available at reception. Housekeeping is excellent. The gym is good and clean, and has water available. Your room key is required for entry. There are convenience stores and several restaurants near the hotel, near the S41 metro station.

As always, I am completely satisfied.

Very nice hotel but just a lot.

I am deeply disappointed with the service at the Estrel Berlin. One receptionist in particular stood out to me: Willi Möller. His manner was rude, disrespectful, and unacceptable. He responded to simple questions with a rude and arrogant demeanor, as if he were being disturbed. Such behavior is absolutely unacceptable in a hotel of this category. I have rarely experienced such an unfriendly reception. For me, this is a clear reason not to recommend this hotel.

I can't say much about the hotel. We only saw the show, and it was great. The drink prices and the parking garage fees, however, are beyond belief.

Unfortunately, I have to start with a bad report. We were given a dirty and smelly room. They tried to find us a replacement room and gave us two welcome drink vouchers as compensation. Breakfast was included in our bus trip. €25 per person would have been too expensive for me, but there are plenty outside the hotel. Breakfast times are very good. All in all, a good hotel. Mistakes happen.

Super perfect hotel, service is great

Not in the heart of Berlin, of course. But it's perfectly suited for a conference. And despite the location, you can quickly reach a cool neighborhood by public transport.

Great, nothing more needs to be said! ☆☆☆☆☆

The hotel was ok , not bad not very good either, outdated room even though the reception was quite modern . The first recepsionist had the bad attitude, so I moved to the other one who was really great guy and I left the tip for him. The area was very very bad . Definitely not worth the price

Everything was nice—the rooms were clean, spacious, and air-conditioned. The service was fast. The hotel lobby was large and beautiful, but in the summer it was hot and there was no air conditioning. I recommend the hotel.

Very pleasant hotel that has understood its target group 100%

Visiting the trade fair, no overnight stay. Very warm in the hotel, everything glassed in.

Nice hotel, confortable rooms, nearly yo bus stops and U bahn station. Plenty comfort food restaurants(turkish, lebanese,asiatic)in the neighborn

Simply a fantastic hotel with a view over Berlin! The staff are always friendly, helpful, and competent. The rooms are very clean... The Ringbahn (circle subway) is a maximum of 5 minutes' walk away and takes us everywhere quickly.

The hotel's location is very convenient; the city center is easily accessible on foot. The hotel itself is modern and stylishly furnished, and the rooms are attractively designed and extremely clean. The breakfast was also delicious and offered a good selection.

Good connections and renovated, modern rooms are on the plus side. On the other hand, the breakfast was just average, which would even cost an exorbitant €25 per person and is not worth it. The cleanliness of our room was also only mediocre. You shouldn't leave dark, curly hair lying around where there are white shelves. (We're blonde). 50 percent of the staff were very friendly, but I don't want to say anything about the other half because it's always a matter of luck. Parking is quite expensive, but there aren't many spaces available in the area. The rather expensive cocktails were not at all convincing, especially the Aperol Spritz. My request for an extra shot of Aperol was only granted very reluctantly, and it still wasn't particularly tasty. Probably weird sparkling wine or too much water.... I can only recommend the hotel to some extent if there are special offers; for normal use, it is too expensive overall for me.

It was very nice and very comfortable💐💐

I'm there every year for the K5. I can't comment on the rooms, but the staff is always courteous and very polite.

Easy check-in! Very friendly staff, especially at breakfast, a large selection of cereals and delicious coffee, and a clean, spacious room—what more could you want? The S-Bahn connection is fast.

Actually, everything is very pleasant. It's clean, the staff is very friendly and accommodating, and everything. But why doesn't a location like the Estrel offer free parking for people with disabilities? Every mediocre 3-star hotel offers this service, but the Estrel doesn't? I was very disappointed.

We always enjoy this great hotel when we come to Berlin

Very nice hotel. Despite the large number of rooms, you don't feel like you're staying in a mass accommodation. Everything is clean and well-maintained, and the staff is very friendly. The breakfast selection and quality are excellent. The underground parking isn't exactly cheap at €22 per day. The location isn't exactly perfect, but public transportation is just a 3-minute walk away. Unfortunately, people seem to be smoking "herbal cigarettes" in front of the main entrance, which creates a distinctive odor that you notice when you enter the hotel. All in all, however, the hotel is highly recommended.

You only stay here if you're attending a conference or event. Everything works as it should, but you also only sleep here. You're actually paying too much for what you get. The main thing is that you're right at the event venue. The staff everywhere are very friendly, and check-in can handle even the heaviest traffic. Everything is clean and functional.

Centrally located. Near the river. Quiet. Standard amenities. Hotel is easily accessible. Garage available. Negatives: Elevators are overloaded when everyone is leaving. The shop is not open 24 hours as advertised. ☕️ + Tea should be provided in the room with a kettle. There wasn't.

Large hotel, many rooms, but great service 👍