Eis Boutique in Zirndorf

Very nice people and nice and quiet

I honestly don't understand why there are so many 5* reviews for this place... The food was mediocre at best, the ambiance was "Italian from the 90s," and the smell of smoke was still clearly present, even though I didn't see anyone actively smoking. The crowning glory is definitely the service: overwhelmed, unfriendly, and any mistakes made were definitely the customer's fault. For example, dishes that weren't actually ordered were served...the customer definitely ordered the wrong thing...

Can be recommended. But: only collection or gardening. The restaurant no longer exists! No delivery! This information should be taken over by maps.

A case for the health department.

Unfortunately, it was a real disappointment. Three of us were there for dinner – I ordered a starter (bruschetta), with the main courses supposed to come afterward. Instead, the pizzas arrived almost at the same time as the starter. The result: either cold pizza or soggy, inedible bruschetta. I chose the pizza – the bruschetta was no longer edible afterward. When we tried to have the bruschetta removed from the bill, things got ridiculous: First, they offered everyone espresso as compensation – including my wife, who doesn't drink coffee, and our friend, who had nothing to do with it. Then they offered two tiramisu – sounded good, but were later withdrawn. In the end, they said: The bruschetta should be removed from the bill. Then, when we paid, the next surprise: We were supposed to pay half because we had "ate" it. In return, they gave our friend a free espresso. Conclusion: Confusion, unprofessional handling of criticism, and no clear policy. That's how you drive away guests. That was it for us. Four people who definitely won't be coming back. What a shame.