Burger King in Zirndorf

You have to wait forever. Incompatible... Waited 25 minutes at the drive-thru... (with two cars)

The place itself seems unhygienic, which I'm not used to. The burgers didn't taste as usual either, but rather dry and, all in all, just odd. I also waited at least 20 minutes, even though there were hardly any customers in the place.

Cold food, fries unfortunately not fresh and the service at the checkout is boring.

The special offer (today King Beef Mozzarella) is advertised on the wall, but it's not available at the kiosk. There's only one person in the kitchen and one at the counter and drive-thru. Five people are already waiting in line. They're understaffed. I tried asking at the counter, but they told me to order at the kiosk. After 10 minutes, I got fed up and left.

After waiting over 45 minutes after a day at Playmobil Fun Park, there was still no food. When I asked if I could at least get something to drink, since I had two children with me, I was told no. Dear Burger King, THAT is no service and anything but fast food!

Waiting times for food are abysmal. It definitely doesn't live up to the name 'fast food' anymore.

Ordering took forever, even though the place was almost empty. The staff swapped drinks, didn't pack any sauces, two ice creams were forgotten, the food wasn't warm, and the employees looked like they weren't in the mood or even had a clue what they were doing. Another customer went behind the counter to the computer to check their order... Every customer there today had a complaint. Two girls who just wanted a drink arrived at the same time as us and still didn't have their drinks when we were finished eating... The tables and chairs weren't clean. Luckily, I didn't have to use the restrooms :)

Terrible... Should close... Bad old food

Expectations and reality. A cheeseburger.

Unfortunately, this branch doesn't live up to Burger King standards. The kitchen is chaotic. Orders take too long to arrive, and the food doesn't really taste good. The iced tea was way too sweet. In my opinion, it was just the syrup. What a shame...

Hair in the cheeseburger, the entire food was cold, and the restroom was disgusting. Staff overwhelmed. There were only two of us. Never again.

Fast food... Yes, exactly With a wait of about 10 minutes at the drive-thru Never again...

I'm an absolute Burger King fan, but unfortunately, this branch doesn't live up to standards. I was there again today, and the burger was cold. I have no idea how that could happen, since everything is supposed to be made to standards. I have to assume that standards aren't always met, and I'm not allowed to. So, no, you don't have to visit this Burger King branch.

The staff are unfriendly, the tables aren't wiped. At least the burgers 🍔 taste like anywhere else.

Outside, they advertise a large coffee for €1.99, and at the checkout they charge €2.99, saying maybe it was a special offer at one point. It's no longer valid. The store is absolutely a disgrace.

The staff was overworked, unfriendly, and had language barriers. The children didn't get any ice cream with their kids' menu, and we were rudely fobbed off with apple puree and the claim that you couldn't order ice cream with the kids' menu 🤨 The staff here urgently need training on service and customer service!

Very nice people and nice and quiet

It's incredibly annoying when you order from Lieferando. How can you confirm the order and then cancel it after three hours? It's incredibly annoying when you wait for the order to be canceled at the end!

We had a consistently positive experience at Burger King in Zirndorf. The staff was friendly and courteous, and our order was prepared very quickly. Since it wasn't busy, everything seemed very organized and well-structured. The food was hot, fresh, and delicious—exactly what you'd expect. Overall, a pleasant visit that we'd happily repeat. Highly recommended!

Is this a joke? For that money, I can expect a little more chili cheese sauce and more jalapeños!

A convenient location with potential, but our visit was unfortunately disappointing. We had to wait over 30 minutes for our food – that's completely unusual for a fast-food restaurant. It's a shame it takes away your appetite. In addition, the cleanliness of the dining area could have been improved: The floor, tables, and seats desperately needed cleaning. However, it was obvious that only one person was on duty and had to take care of everything – that's neither acceptable for the staff nor a pleasant experience for the guests. The restaurant urgently needs to increase staffing and improve organization. We hope that something changes soon, as the location itself actually has a promising reputation.

nice staff (the one in training is the best man) great food

Super friendly staff. We'd be happy to come back.

Incredibly disorganized. The food was almost cold and it took a very, very long time.

Would have liked to eat something. Unfortunately I was simply ignored here. And a meaningless note at the drive-in counter in barely understandable German unfortunately doesn't help customers.

I always get something for dinner. Employees are very friendly, respect 😊 In my experience the orders are prepared very quickly 🔥

Ate there twice and gastro-intestinal never again

Very long waiting time, especially with drive. Last time I waited exactly 18 minutes. And there were 3 cars in line. This has to run faster!

Everything went pretty quickly The food was really hot and fresh

Last night we picked up something from Burger King. Unfortunately, the nuggets were forgotten for the children. Today I went there again because it was on my way. The staff was super friendly and apologized to me. Of course there were fresh nuggets and extra fries. Mistakes can happen to anyone and sometimes it just helps to talk to these people. My experience - thank you for your service.

Unfortunately, drunk people often sit here and cause stress

I ordered "Big King" and got a Small King 🤣🤣🤣 Ridiculous!!!!

It's nice how Burger King repeatedly emphasizes that they take the reviewers' criticism to heart and will improve the service in the future... We got food from Burger King today, the order was entered at the terminal and after about 15 minutes of waiting it was finally ready. At home we noticed that products for 9.00 euros were not included in the bag. One burger was dry and the fries were hard and anything but crispy. Unfortunately, no one answers the phone in the branch. Then I had to make myself something to eat at home to fill myself up and of course the money was gone. All in all a highly negative experience. Never again Burger King!

I was there today and ordered salad chk patty salad missing some chicken burger hamburgers is cold that the employee employee is rude who cannot master the German language (I'm also a foreigner but I behave as to be) So forget the Burger King Your competition in a few meters is better. Sorry, but that's how it is

Burger King... Hmmmmmm not much going on, expensive in comparison,

The Fanta, the fruit mix for the kids and a burger were missing from the bag!! How can you do so much wrong, there wasn't even much going on...

A spontaneous visit to BurgerKing after months... Unfortunately, you always have to empty everything in the take-away bag onto the counter to make sure that you actually received all the food once, a.) what you paid for & b.) what you were expecting at home too! Unfortunately, the fries were missing (hence the more expensive menu) as well as any dips that cost extra even beyond the menu... Well at least consistently - if no fries are packed, then why dips 🤷‍♂️😂🤯 Thanks BK 👍

The lady at the checkout was totally annoyed and unfriendly. The order is not complete. Chicken nuggets were plants and not meat. Non-carbonated drinks. Fries were soggy...

Onion rings not completely through. Meat not completely cooked through. The burgers were like they were thrown together. The woman at the checkout had a face as if she had just been abandoned. Burger King isn't premium either way, but this was one of the worse ones

I see negative reviews here that were written weeks ago but nothing is being done about it. The foreign radio station was criticized by another user two weeks ago. BK replied that it was strange but that it would be fixed. Yes... today, 2 weeks later, I'm sitting at BK and the station is still happily chatting incomprehensible stuff. In addition, there is ALWAYS far too little staff here. At the moment there are exactly 2 people there, both of whom are (understandably) completely overwhelmed. We've been waiting for our food for 25 minutes. Note: “FASTfood Restaurant”. Unfortunately things are getting worse here from time to time. Finally do something instead of constantly apologizing for things you never intend to improve!!

Employees always very nice. Have lunch here sometimes. Extra requests are always fulfilled by the nice ladies.

A really bad fast food restaurant. The employees can hardly speak German, the radio in the store is playing in a foreign language that I didn't recognize, no receipt came out of the receipt printer, my drink wasn't completely filled and it was very cold in the store. The food itself was good but everything else was poor. Despite the good location and the many parking spaces, we will no longer visit this restaurant.

We went to Burger King very late in the evening because everything else was already closed, and we were glad that it was still open. The restaurant was a classic Burger King - everything as you know it. We ate on site and the order was fine. Unfortunately it was very cold in the restaurant, which made the stay less pleasant. An unexpected highlight was the foreign radio station that was playing - it sounded Eastern European and actually gave off a bit of a holiday vibe. However, this doesn't fit the typical Burger King experience. Overall okay, but the atmosphere could be improved.

I had placed an order (see photo) There was no ice cream and the fries were totally dry. Nobody answers the phone. Great service.

...just miserable... even to take an order for 3 different items, the employees now lack the GERMAN knowledge. I drove on without being able to order food because he didn't understand me...

Employees totally overwhelmed. You have to wait 10 minutes for your food.

Unfortunately, this is one of the less good Burger King branches. First I had to wait forever in the drive-thru until I could order (no one on the intercom) and when I received the food it was almost cold.

Unfortunately, the children's playground has been removed, which is a shame

Been waiting for 25 minutes... and waiting and waiting. While I'm waiting, I just have to post a review here. The waiting time is simply catastrophic. There are probably 20 customers around me who are in an even worse mood than me...

17 minutes from my order to delivery. Definitely not fast food. In between, three other customers were sooner finished and ordered after me

Smaller branch on the day we were there, clean and well maintained 👍. Food BK Typical staff a bit chilled out when serving.

Now for the third time we had a cola that not only contained no carbon dioxide, but also tasted so much like mold that we had to throw it away. Well, it was a long time ago as we don't eat there that often. But if you read the other reviews, this doesn't seem to be an isolated case. Shame about the money. And it's a shame that we'll avoid Burger King in the future.

We've been here several times before, but this time it was just terrible 😔 the cola tasted strange, stale plastic and the fries tasted like old grease. More attention should be paid to this and not only there but also customer service. Unfortunately not even worth 1 star.

I don't go there often, about 2 times a month, but every time I go to the drive in something is missing from the order. The fries are inedible. The last time I had to wait 18 minutes for the order. won't go to BK anymore.

Branch looks old-fashioned and chaotic. Compared to other Burger King, not so nice. Service seemed overwhelmed.

Got the wrong food at the drive-in today, just a normal Whopper instead of a Big King XXL. Of course I only noticed it when I got home, so dinner was very disappointing. Unfortunately, you always have to check here, you can't rely on your cooperation.

I love the people who work here. the food from. BK itself is ok, the ambience is just BK, not my cup of tea, but you can also eat outside when the weather is nice. I think it's really nice, especially right after the swimming pool, which is next door.

Nice and quick. It was delicious again👍

3 hours after ordering still not received. Staff incompetent and rude. Even family members of staff are rude and insulted after you get upset. What would you expect from Burger King?

2024-08-22 at 7:58 p.m. ordered a menu. For 15 minutes I was able to watch the burgers I ordered getting cold as they were served at the warm counter. Then the cold burgers were served to me. The “nice” service responded to my request that I would like to eat the fresh, warm burgers on the spot Removed the burgers from the tray and warmed them up in the microwave. It wasn't my intention to order reheated burgers. When I asked to get freshly made burgers, the lady from BK replied that if customers order warm burgers, they are warmed up in the microwave and then served. I will not visit this BurgerKing again. The staff is overwhelmed, doesn't know what you ordered, etc.

We only ordered something to drink. The cola didn't taste good at all, the carbonation was completely missing in taste. After more than 3 days it tasted stale

The last shop really, the lady in the drive doesn't feel like working, moves in slow motion, can't be overlooked and has now forgotten it 3 times when I ordered 2 Long Chicken and today my tie broke at home, I ended up paying a lot of money for it . I was there last time and unfortunately I can't recommend the store...

Typical Burger King. Food as usual, but service wasn't the fastest.

Colleague Weechahy's nerves were really on edge today. I don't know which devil rode him today but that was awful. We order at the drive-thru with coupons and wanted to take them back for one that he overcharged through his own fault, well our colleague Weechahy doesn't seem to have that option. Order not yet completed, food not yet prepared and not yet paid for, well the grumpy guy still didn't allow it. Paid €8 too much for food that wasn't eaten because more than enough was ordered. Thank you Weechahy for finally opening my eyes. Thanks to you, I know that McDonalds is the better alternative after all. @BurgerKing please have a serious employee interview with the colleague in question, thank you!

fries were hard and not even cooked through, burgers were cold and dry...

Bad service. Doesn't get going. The atmosphere was very dirty and the food... well, fast food. Make a bow. Never again.

It's getting worse and worse, unfriendly female service, slow because there are too few staff and hot because the air conditioning is broken or not available... kebabs in the area have much better price-performance ratio

Drive-in restaurant inn technology didn't work.

Have been to much better Burger Kings.

Friendly staff and everything went smoothly

Standard Burger King; very little going on on Sunday lunchtime.

Service was unique! The boss is extremely polite, helpful and accommodating! Food warm and fresh!

Since this Burger King has been under new management, everything has been fine with the orders.

I injured myself in the poorly lit outdoor area and they deny that the lights were out.

Very clean.food freshly prepared. The girls at the checkout are super friendly and nice

Cheaper than the yellow competition, but there are always vouchers (just google Burger King vouchers PDF) and there are always great promotions. Veggie products are top, taste very good and the staff is friendly.

The ordering machines make it easier for me to order for my family's special requests. Unfortunately it doesn't exist here. The children's menu, as I know it from other Burger King branches (nothing inside, closed outside) could also be a little better. Food in the usual Burger King quality.

Unfortunately, the restaurant doesn't make a good impression. Toilets dirty and no soap available. So washing your hands before eating is not an option. The employees were friendly and helpful when ordering and preparing the food, but unfortunately they quickly became overwhelmed. We won't come here anymore.

The employer's was super and amazing But I don't like curry, this was my mistake by ordering something with curry

A small and chic fast food, fast service, I have never found it crowded, the burgers are ok, with menus for vegetarians as well, a menu costs between 10 and 14 euros

Always very nice service at the drive in. I look forward to a smile every time I'm out and about.

If I could give 0 stars, I would. Impossible! I just wanted to get a quick milkshake at the drive-in on the way home - after waiting 15 minutes it was handed to me and when I asked if it was really chocolate I said "Yes, of course". Tried it, opened it and just had a tasteless white mush in the cup. So parked and went inside. The DriveIn employee took the cup and made a new one without comment, it also looked exactly the same, without chocolate. When I commented that either the chocolate syrup was obviously empty or the machine was broken, the supervisor was called in. She looked confused and said “it’s chocolate”. I pointed out the picture above her and the fact that it was obviously not chocolate, and she was welcome to try it. I asked to get strawberry when the chocolate was empty. A third tasteless white shake was slammed onto the counter and my understandably annoyed reaction and that I wanted my money back was insulted. Absolutely crazy! First there was an eternity of waiting, then zero service and in the end the money was sloppily paid out and no drink. Next time I'd rather go to McDonalds.

What great thing can I tell her? Everyone knows Burger King. Unfortunately you have to wait longer for your food here and somehow I always suspect that the food here isn't the freshest. I hope that the times when goods have to be thrown away are actually adhered to. Since the last BK report, I really don't have a good feeling in the store anymore.

A service force for restaurants and drive-ins. Completely overwhelmed. Waited in line for 22 minutes. When ordering, drinks in the bottle were not possible, even though the refrigerator was full of them (only for Lieferando). But I don't feel like the concentrate stuff. I left again. Drink your garbage alone, save more on staff and instead include a few more creations for the weed eaters. Simply underground. Then everyone is surprised when they have to close. Maybe the marketing department should turn their brains on.

Don't understand the negative reviews! We (two large families with children) were here at Burgerking after the Playmobil Funpark excursion. Important! All coupons went! A very clean little BK with friendly staff. Food also tasted good. What more could you want ☺️ The staff does their best and I think it shows 👍

A forgotten branch. Equipment and organization like 10 years ago.

Staff very unfriendly and the branch is completely run down

Understaffed and completely overwhelmed for a long time. But mostly very nice staff. Anyway… The scanner for the Payback card has probably been broken for a year. The employees then always want to use their cell phones to type in the number manually. It doesn't work at all.

We went to the drive-in once and went to Burger King when we were hungry. Eat good. The employee was absolutely friendly, in a good mood and extremely polite. Burger King Oberasbach, absolutely recommended. Extremely nice staff and good food.

The plant based alternatives taste good 👍

Very nice Burger King Everyone was nice and friendly

Absolutely recommended, we were there shortly before 11 and still, we were welcomed and served very nicely. Food was fresh and tasty. Highly recommended.

Everything perfect! Condition was incredibly nice!

Schlimmstes Burger King! Extrem lange Wartezeiten.

Extrem lange Wartezeit am Drive in > 10min bei nur einem Auto unterm Tag vor mir

Osoblje ne moze da postigne, nakon 20 minuta cekanja odustali smo. Sramno.

Sehr nettes Person lecker und schnell

Noch nie so freundliche Bedienung in einem Fast Food Restaurant erlebt

Essen für 34 Euro bestellt alles kalt außer Pommes Einmal in den Burger gebissen , zurück gegeben und gesagt ich hätte ihn gerne frisch und warm da ich extra hier esse. Die Bedienung nimmt ihn und gibt ihn mir angebissen aus der microwelle zurück . Assozial. Erst war er kalt jetzt ist er eklig lätschig. Nie wieder .

Selten so freundliches, nettes und witziges Personal bei einem Fastfood Lokal erlebt.