Data Pizza Service in Heidenau

I remember it being so delicious and when I visited I was so disappointed and shocked by the staff there and the food. The food is disgusting. Way too expensive. Very unfriendly staff and the atmosphere…. I feel really sick now… never again!

Ate a pizza in Heidenau today after many years, never again. It used to be so delicious in the dough house and today it's just rubbish. I don't know if the salami pizza even had salami on it because of all the cheese. In any case, it didn't taste like anything except herbs, which were plentiful.

Worst customer service ever! We went to this restaurant while traveling in Dresden, and the owner's behavior was shockingly rude. Since we were trying the food for the first time, we placed a small order initially. After liking it, we ordered again, but instead of serving with a smile, the owner rudely told us to order everything at once or leave. Such arrogance and disrespect towards customers are unacceptable! We immediately canceled the rest of our order and left. If you want to be insulted while spending your money, this is the place for you. Otherwise, avoid it at all costs! *MY REPLY TO YOUR LIES*- Wow, the level of lies you’re telling just to save your reputation is truly shocking. If we were so badly behaved, why didn’t you stop us right then? Why did you stay silent? Oh wait, because none of this actually happened, and now you’re just making up stories. 1. I shared an honest review of my experience. Just because you don’t like it doesn’t mean it’s false. 2. You’re claiming we used fake IDs to post reviews—do you have a single piece of proof, or are you just throwing baseless accusations to cover up your mistakes? 3. You say your "staff" complained 2-3 times? Funny, because that day, it was just YOU and ONE staff member, who wasn’t even properly trained. So, who exactly complained? The imaginary employees you just created for your story? 4. And now you bring up the ‘outside drinks’ excuse? If that was such a big issue, why didn’t you stop us right then? Oh wait, because you didn’t care at the time. Now that we exposed your poor service, suddenly you’re trying to shift the blame. Also, as international students, we know very well that Germany doesn’t tolerate nonsense—but clearly, you don’t. It’s honestly embarrassing how low you’re willing to go just to hide the truth. Instead of fixing your service, you’re busy making up fake stories. Pathetic.

Tasty, attentive and reasonable prices. In a nice atmosphere with a friendly boss and friendly staff.

We were there for the second time within a short space of time and celebrated my 60th birthday there. The service is simply top notch, from ordering to service to billing. The food is great, fresh ingredients and little additions from the house. All 12 guests were more than satisfied. Summary: gladly again at any time!