Damla in Köln

Bad service, man can't even drink a cup of tea without being bothered

This is not the first time that the order has not been served. The waiters were informed of this and still nothing happened and nothing happened again. The service is just bad.

People suggested and advertised here as best baklava in Köln. I ordered 6 kg for an organization but it is an average or maybe under-average baklava and more than necessary sugar was used. Not recommended.

I definitely wouldn't recommend it. When you sit down and eat, grains are counted. There is not even a warning about this. We paid as much as we gained weight. Not even a glass of water is given with it. On top of that, the employees are grumpy and sullen. It's a disgraceful place.

The employees are very sullen and provide very slow service. I don't recommend it at all.

Baklava was ok not bad Nevertheless, I don't think the prices are justified there. In addition, for the price charged, the ambience and service are not consistent. €5.90 for 3 small pistachio rolls is a lot to ask.

We went for the first time upon recommendation and experienced it with 7 friends. The employees are clean, friendly and well-groomed. Their service is decent. Desserts are generally good, but Kazandibi is bad. Sinks are very clean. Would I recommend it? YES. See you again.

Man, it's a long wait but it's worth it because it tastes good! But service is just slow.

Everything was very tasty 😋 Staff very nice. Especially Mr. Dilhat 👍

Very good employee her name was Gül

Today I stand as a hijabi for the second time in Damla is the greeting Selam Aleikum and I place the order in German, but I don't know that I understand Turkish. Ordered baklava that was weighed at a price per kilo that wasn't correct. €2 was now automatically charged more for the second time, just like with another type of baklava, the wrong price per kilo on the scales. Outrageous like firstly the men who were making fun of each other and today the two ladies who were making fun of “pulling me off” because I don't understand so brazenly so so brazenly. This is the last time I bought something or ate from you without cheating. OUTRAGEOUS

Sehr schön gestaltet, viel Auswahl an allem möglichen, Torten, Kekse usw. Kunterbunt. Das Personal lässt zum Wünschen übrig.....laufen kreuz und quer und übersehen einfach das man seid 40min da rum sitzt. Mussten zweimal die darauf ansprechen......

Great service and the food was outstanding! Again and again! The waiter Dilhat was super personable and attentive, best man!

Great store, good service, very good employees, especially a boy named Dilhat. Great guy

I was eating with my friends and we had Dilhat as a waiter. He was a very attentive and friendly waiter and the atmosphere in the shop was simply WOW. If you want to be alone sometimes, there are extra rooms if they are free. I recommend the store and thank you for the good work.

The waiter named dilhat served us very well and the food tasted very good. I can only recommend the shop 👌

Very nice place and atmosphere. The waiters are very friendly and professional, especially the young man named dilhat who served us very warmly and often. I can highly recommend the store

I really liked the service, a good and quiet atmosphere, the waiter Dilhat was also very friendly and served us correctly. I can only recommend the shop 😁

Eksta Dortmundan geldim baklava aldim 1kilo eve geldim komple bayat baklavayi koymusunuz aldiniziz parayi hak etmediniz birde21€para verdim..I came especially from Dortmund but they sold me old baklava so it wasn't fresh. I don't recommend this shop

Very nice people. The service was very helpful and good. The künefe was very tasty. I would go there again.

Best employee took very good care of the customer

The colleague was very attentive and friendly 👍👍👍

Dilhas been super friendly. The shop has a nice atmosphere and is good. I can only recommend it.

Veryrrrr delicious 😋 Can only recommend it

Was there today around 7 p.m. A man with a pigtail served me. Very unfriendly... because I didn't leave a tip, the coins were just thrown over and there was no goodbye or anything. Disrespectful and never again Damla!

Disaster condition, unfriendliness, not even clean at all and what kind of service is that? The table is dirty and not cleared. But then there are 3 people at the checkout in front, no recommendation, just rubbish

One of the two toilets was broken and the other was closed for 2 hours.

Everything was great, künefe was a 10 out of 10

Unfriendly staff, none of them want to work. We ordered 3 cakes, very dry, old, outrageous. Never again !!

You have to wait in an incredible line at the establishment we've been to a few times, and as if that wasn't enough, we shouldn't forget the shop assistant who puts his acquaintances in the back to the front so they don't have to wait, and his sarcastic conversations are priceless. Actions that do not suit a business like Damla! Without attention, customer losses will be inevitable.

It's okay, it's not huge. Service is very slow

4 people. We came to have a tea. The friend (who welcomed us) didn't even bother to say that it was a shame. He told us to sit on the floor for 3 people. We asked for a chair. His friend made us wait for 5 minutes. He didn't show any interest. If he has no intention of working and is no longer a tradesman, there is no need to sit in such a place. It's a shame. Auf Deutsch Kurz und Knapp 0 Gastfreundlich nicht empfehlenswert

I arrived on this street for this shop and unfortunately I wasn't served even though I called for the waiter I was ignored. 15 minutes later I ran out of patience and left. I understand that you have a lot to do when it's full The shop was empty and the service staff was sitting there, so I don't even give it one star. It's a shame!!!

I bought a piece of cake to enjoy at home with a cup of coffee, but when I opened the package all the pleasure was gone. If you don't have suitable packaging, please don't make such large pieces or at least warn the customer.

A dubai chocolate is 20 euro but it's not nice at all...

great load!!! very nice staff and very tasty specialties

Definitely recommended. If you're hungry for Turkish specialties, you've come to the right place

So I can really recommend it. Especially the lemonade

The food was great, the staff were very friendly and the atmosphere was very pleasant.

Faith doesn't need to say anything more about it... I don't think they had a bigger plate!

Very nice, cozy, but small “café”. Very tasty food for fair prices. You can tell it's handmade and tastes delicious. I only paid €18 for everything. (See photo) 2 espressos, 1x lahmacun, 1x cheese filled bread, 1x cay + 1 plate of baklava, 1 plate contains 3 pieces. The atmosphere is very cozy, you immediately feel comfortable and like you are on vacation.

We like to drink Çay and coffee here. The decor is completely normal, nothing special. Turkish music is playing in the background. The staff is sometimes good, sometimes bad - a bit messy. The Éclair tastes dry, the profiterol is okay, but we wouldn't order either again. What tastes very good here, however, is the trilece. Have eaten here several times and it has always been good.

Nice place to eat delicious turkish dessert.

Their desserts are nice. But don't expect a taste of Türkiye. You will be satisfied for Germany.

!!!Disgusting!!! There was a long hair in the cake. We only got a dry one, sorry. How bold can you be?

Today, we visited Damla patisserie with our family, thinking that we would have a nice day together. 5 adults 5 children Unfortunately, we asked them to take our orders. After placing the orders, we waited for tea, coffee and soft drinks for about 30 minutes. Although the shop was not very busy, the drinks did not arrive. When we wanted to inform the front that the drinks had not arrived, they showed us a reactive approach. We just said that we had been waiting for half an hour with the children. The lady in the gray shirt there literally kicked us out of the shop. A gentleman next door said to the lady, "Okay, don't interfere, I'll handle it." However, the lady did not stop and used words such as "go and eat somewhere else." Unfortunately, our entire day was a disgrace for the family. In addition, the service section was very lacking; tissues, napkins and other materials were placed very messily or were provided by us. I hope that you will treat your future customers in a polite manner and give Drops their due. Personally, we will definitely never choose Drops anywhere again. In short, we entered the dessert hall to sweeten our mouth and left POISONED...

Every time I'm here and want to order paşa kadayıf they don't have it, which I think is a shame!

I'm sorry to have to give a bad review. But the service is so bad, the waitress is extremely inexperienced. The serving of the food was very poor. We would have to get the card ourselves because no one came. Then we would have to wait a long time until we could order. Then what we ordered came very late and was completely carelessly prepared. Then I went to the checkout to pay myself, and even then there was no friendliness. What's wrong with people? With such a ratio, we will avoid Damla and will not recommend it to anyone.

Desserts are fresh and delicious. Good at service.

Unfortunately I had another bad experience with this store, I was repeatedly refused card payment. After repeated requests for an explanation, there was silence. More and more people are working from abroad who cannot speak a word of German. The tax office and customs should urgently come and check this.

Damla baklava shop used to have fresher baklava! Played with quality. The ice cream was definitely not Maraş. We will not travel 90 km to here again.

Incredibly bad service. Never come back!!!!!!!

Nice shop but unfortunately very unfriendly staff. If you don't speak Turkish then you won't be noticed at all and you'll simply be served unfriendly. Even if you're not Turkish you'll only be spoken to in Turkish, regardless of whether you understand it or not😂. the quality was once better .now everything is only lukewarm ☹️👎👎👎

The pita with meat is superb. But we asked for satalasi peppers on the side and it arrived 20 minutes later. As for the tea...we were always forgotten. The service is zero, even if the place is nice, the service is zero..

Half of the menu was literally ripped out of the book, there were only 4 desserts to choose from, the staff was rude and what we ordered never arrived, when we mentioned this they didn't even apologize, all that came was an "oh", hygiene must be a must also be a foreign word

Friendly service, good idea with the table tops that reflect the old Turkish tradition (sini). The desserts, especially baklava with walnuts, were too dry for me

Waiters treat customers differently depending on their appearance, the food is not tasty and they are far from polite. It's a shame actually...

I bought Lokma dessert on Monday, we couldn't eat it because of the smell of the oil, how many times it was fried in the same burnt oil, we couldn't eat it because of the burnt taste and intense sugar syrup. They became garbage. If you value your little money and your stomach, I suggest you think about entering here.

Went there for the second time and both times the bill was more expensive than the order we had placed. The second time we asked and the reason was that the menu was out of date and the prices were no longer current...Is that my problem? Then revise your map and don't make fun of the people out there. There were almost 4 months between our two visits there, so there was definitely enough time to update the map. I just think that they try it on everyone who doesn't look like one of their own compatriots...After all, it pays off if you collect more from every third or fourth customer, even if it's only 0.50 cents , if the store collects a few hundred euros more a month as a result. We'll definitely never go there again. And the public order and tax office should take a closer look at the place, after what I've read here and have now had the experience myself several times.

Workers don't speak German and cake tastes old. 22 euros for a cake that is poorly made and with cheap ingredients is cheeky. That was definitely my last visit!!

Bad service, bad packaging, unfriendly service. On special days, shop elsewhere!

It doesn't taste unfriendly staff and very unhygienic!!!

Honestly not recommended! I ordered a trilice to take away and had to wait almost 10 minutes even though there was nothing going on. There were 5 people behind the counter, then they put it in a box that was way too big and even though I had just put it in the car, it was crushed by driving in the car! Bad!

A lovely cafe serving Turkish delight.

I've never seen anything like this in my entire life. The employees are pure incompetence! Waited 40 minutes for someone to bring me a menu card?! When I asked the employee about it, he told me that he was eating and didn't have time. It's crazy that a store treats its customers like this to such an extent. I can't recommend anyone!

Very, very bad service. The order doesn't arrive and the workers have very bad behavior. They don't understand and are more than 30 minutes late.

There is no honesty in sales, the taste is less than normal

very bad service and unfriendly, can't speak German at the checkout, it's not possible to go to Weidengasse.

Clean and nice decor. The desserts are solid and taste quite good so far. The waiters were very friendly.

We ordered cake and tea there. The employees were very nice, the cake was fresh and the shop was clean..

The prices are exorbitant and the prices of effortless desserts such as donut dessert have doubled. Halka dessert costs almost nothing and does not require mastery like Baklava and costs 2 Euros each, which makes customers feel ashamed when they treat them like goose to be plucked.

Unfortunately, I had an unpleasant experience here with a friend and her six-year-old daughter: we were not served. We took a seat (it was also during Birlikte...) and noticed that although the table next to us was being served, ours wasn't. When I asked, they said someone would come. We weren't served and finally left the - otherwise very nice - location after about 45 minutes of hungry waiting with nothing accomplished. Do you think such behavior is appropriate?

I hope there is not a single star because in my opinion the place is the worst place for desserts in the world because we just bought kunafa and when we came home we found ice cream and they put it on the plate and because of the temperature it caused the ice to melt and that's bad. Whoever does this works in a sweet shop and must be experienced in complaining about this bad behavior as he has to put the ice cream in his bowl and the kunafa in his bowl. I will never go there again. They had a very unsuccessful war

I will definitely not go and buy baklava again! Unfortunately ..

Tulumba and lokma were brutally rock hard and abnormal because my tooth was broken and profitur was also really anything but fresh

I bought a cake for my birthday. The cake is very tasty, but the packaging was too big so everything was ruined.

As a family, we like Damla Pastry Shop very much.

The chocolate baklava and künefe were delicious. But the waiter I spoke German to him and he didn't seem to understand it and in the end they charged us 7 euros more. I found out much later

The service is a complete disaster.... the store is empty but it makes you wait and is very unfriendly..... what is on offer may be tasty, but the service and unfriendly behavior make the store very bad..... And avoiding Turkish coffee doesn't taste good at all...

Criticism is not accepted. Rice pudding was absolutely bad

When the waiter noticed that we didn't speak Turkish, he suddenly became listless and really rude to us. Never again and don't recommend it to anyone.

Damla offers by far the tastiest trilece in all of Cologne. The dessert is an absolute highlight and should not be missed by anyone. The friendly staff contribute to a pleasant visit, and the beautiful ambience rounds off the experience perfectly. A must for anyone who appreciates excellent desserts and a warm atmosphere.

I came back after exactly 20 years, the same taste continues, the only change is that the location of the place has changed and it has become a bigger place, congratulations..

Eating Künefe with egg ice cream for the first time - fantastic. Nice shop.

Music too loud and no proper service. Not recommended!!!

Very tasty offerings and a great variety.

Ordered and received nothing Gone after 1 hour

We went to Damla on a Saturday, unfortunately we had to wait half an hour and no one came, although we told the waitress that we wanted to order, she said not now. They weren't even able to clear and clean the table in half an hour. Then we got up and left. Apparently they have already made enough sales that they no longer pay attention to the guests.

I was also there with Enes Dogan, we sat at a table

Unfortunately, many drinks from the menu (tea/juice and Sahlep) were not available. Sugar had already been put into the mocha - it had to be replaced. The store's strengths are definitely the sweets, tarts and cakes. We had Künafe and it was very good. All in all, a trip is worth it. It would be even better if the drinks on the menu could also be ordered :)

On April 14th I bought 2 pieces of Kadayif with packaging, it weighed exactly 345 grams and I was charged €11 for it. According to the price tag, the kilo of Kadayif costs €26. You can calculate the rest yourself. I will never be there again buy something or go out to eat there. This is the Damla shop on Keupstrasse in Mühlheim.

Baklava was delicious, the rest was okay

Nice to end the evening with good friends

The 4 of us got a table straight away in the evening. Unfortunately, Turkish coffee was a bit thin and the Kazandibi Desert tasted like a pudding, the dark side was watery and it was very sweet.

There is a style problem, as if the male employee, a tattooed artist with lips like a seal, is forced to work. I will not shop here again because of this employee's style.

Your tattooed waiter who worked on the night of April 11 has style problems. In the service sector, orders are not taken with a "place your order and leave" style without saying welcome, and when the customer asks a question, they are not answered in an over-the-top artistic manner. I hope you will forward these to him. We are not satisfied at all.

The food is high quality and delicious, the staff is friendly and attentive. What more should I wait for...

It couldn't be more unfriendly, they hang up on the phone whenever they feel like it and don't feel like it at all. I really wanted to come over today, but no, I'd rather go somewhere else.

Sher nice staff and very tasty desserts

No order was taken for 17 minutes, never again