Cancún in Berlin

Good food and alot of drink choices. Can definitely recommend.

It's a variation of a "Mexican" food that I call appromation. In my fajitas, chicken and beef were ok but shrimp came from a can not the ocean. Guacamole was ok but no pico de gallo. There was some salsa insted. Onions and peppers were slightly undercooked and the "homemade" hot sauce tasted like a mild buffalo wing sauce. As I was trying ethnic foods in Berlin, this gets only 3 stars, and probably be okay with people who had never been to Mexico and never tried the real food

Great value for money and amazing food. Staff were super friendly and if I’m back in Berlin again if definitely stop here for some Mexican. It was a good hangover cure!

The food and drinks were mediocre. It looks Mexican, but in my opinion, it isn't. The service was better than the food. Prices are expensive compared to the quality. Typical tourist spot on Alex. Unfortunately, I wouldn't visit again.

Great food. Delicious cocktails 😋

The food was delicious and plentiful. But the staff seemed completely out of sorts at almost every table. Orders were forgotten and mixed up with those from other tables. The staff often didn't know who was getting what at which table—and this continued throughout the entire evening. The music outside was also really loud, making it difficult to have a conversation. We asked at least three times for it to be turned down a bit—unfortunately, no luck...

I'm very disappointed about the food, it is awful. It is not close to mexican cuisine. The staff is kind and the drinks are ok.

A fairly large restaurant on Alex. The service is quick and polite. The food is delicious, and I was pleasantly surprised that they also offered a fairly large selection of non-alcoholic cocktails. I just found them a bit pricey... Overall, I found the ambiance very pleasant and would return and recommend the place.

Five of us went out to dinner on Saturday. Two people ordered steak No. 60, but unfortunately, the steak was of very poor quality! It was heavily laced with tendons, making it a little unpleasant to eat! The other dishes were fine. The waitress, a woman, was very attentive and friendly.

Friendly staff, relaxed atmosphere

We went to a restaurant with friends yesterday and we all ordered the No. 60. Unfortunately, we felt very unwell shortly afterward, and especially the next day – everyone had severe stomach and abdominal pain. Very disappointing; something like this shouldn't happen. For us, that means: NEVER AGAIN!

Abundant and with a lot of flavor, the staff is very friendly and attentive, I recommend, they have a sauce that is spicy

Zahid really good service and really good prices 👍👍

Zahid best waiter ever, everyone goes there

The food was great especially because of the service of Zahid

Good restaurant, food is OK but a bit expensive, but it's right on Alex!

They overcharged us by €9.50 for something we didn't order (a mango colada). Unfortunately, I caught it too late. And I gave them a tip 💀. SO PAY ATTENTION! When I catch you, RAHIM! 🫵🏻🔪

Quality of the food was so-so, service was not so good

My experience at this restaurant/bar was very disappointing. The drinks did not taste as expected, and service was slow — even when we tried to get the staff’s attention, they often did not come to the table. During our visit, we realized after leaving that a paper bag with some personal items (including lighters) had been left behind. When we returned shortly afterward, not all of the items could be located. I felt the staff were not willing to assist us in resolving the matter, and the interaction with the management became tense and unpleasant. Additionally, there appeared to be no checks for vaccination passes during our visit, which concerned me given the COVID-19 situation at the time. Overall, I would not recommend this location based on my experience.

Very friendly and attentive service!

Good price-performance ratio and very correct staff, highly recommended

The food here is truly fantastic. We always like the chicken fajitas, but everything else we've tried so far is also very good. The shop has a wide selection of dishes and drinks. They also offer brunch. There's plenty of space, and you can even sit outside with a view of Alexanderplatz. The only drawback is the service, who—at least in this branch—sometimes seem a bit listless and annoyed.

I had to pay for a cocktail that contained spoiled milk . And it was so humiliating to speak to the administrator, who insisted I should order a different cocktail even though my mood was already ruined or pay for a cocktail which I couldn’t drink. I don't recommend this place

Good service and good vibes. A pleasant place for casual drinking. Was promised free shots but got frozen margarita as shot 😞 still nice place!

Its a very nice bar/restaurant.. the service is nice, the mood is always good, i love the outdoor seating in summer. I have been to the Alexanderplatz branch many times and its always good. The spot is central. Easy access to transportation.

I went to Cancun at Alexanderplatz and was completely satisfied! The food was delicious, especially the burrito platter, which was plentiful and beautifully presented. The nachos as an appetizer were hot, crispy, and well-seasoned. 😋 The service was attentive, friendly, and very fast, making you feel right at home. 👌 The ambiance was also harmonious, colorful, cozy, and in keeping with the Mexican flair. 🌮🍹 I gave the food a small point deduction, as the flavor could have been a bit more intense, but overall, it was a successful visit. I'd love to come back!

Best cocktails in Berlin, they’re really strong, delicious and well worth the price. Service is 100% the staff are really friendly and helpful. Would definitely recommend.

The worst Moscow Mule ever. Carelessly concoction, without ice in a mundane glass. The picture says it all. My friend's cocktail wasn't good either. My drink wasn't worth €9. Too bad, considering the location.

The food arrived cold and was then brazenly heated in the microwave. The fries were then of course hard as stone... and the waiter was simply overwhelmed.

The service was excellent; the usher was of the opinion that even a 2-meter-tall person could comfortably sit in the tightest corner of the restaurant. Luckily, the waitress agreed with us, and we were able to move our seats. The food was okay. However, I find it cheeky to use a frozen Kaiser vegetable mix for a burrito with vegetables.

NOOOO it's Mexican food. They DON'T speak Spanish. It's terrible that they want to adopt a culture and know NOTHING about Mexico.

The cocktails were delicious and the staff was very friendly

was great!! Highly recommended!!

We had a wonderful evening! The drinks, the staff, and the food were all superb.

Terrible food. I had the vegetarian quesadilla and was very disappointed. The frozen vegetables (broccoli, cauliflower, carrots) weren't even salted, there was no sauce, and I was desperately searching for the cheese. Unfortunately, I can't recommend it. The server was very friendly, though!

Staff was very friendly and food and cocktails were delicious.

We were at Cancun on Alexanderplatz with a group of 16 people – and it was a perfect experience. The service was fast, super friendly, and well-organized, despite the group size. From appetizers to main courses, everyone was completely satisfied. A particularly positive aspect: Despite our large group, other guests also had their peace and quiet – which speaks to the good room layout and relaxed atmosphere. Cancun is therefore not only ideal for groups, but also for anyone who simply wants to eat well in peace. Five stars from us – absolutely deserved!

The food was delicious and the service very friendly. Our food arrived very quickly (even before we'd even had our drinks). However, a colleague smoked outside, then wiped his hand across the wet table (it had been raining), then touched his face and scratched his neck, and immediately brought us our cutlery without washing his hands. Unpleasant!

I went to Cancún and I totally regret it. The cocktails there are simply a disaster: watered-down, tasteless, and obviously made with the cheapest ingredients. Any cheap cocktail from the supermarket is more honest than this. The shakes are just as bad – artificial, overly sweet, and taste like they came straight from a cheap powder packet. Fresh fruit? None! On top of that, the prices are completely exorbitant. It's a disgrace for such lousy service and these drinks. I can only advise everyone not to go to Cancún. Once and never again!

My visit to Cancún was a complete disappointment. The cocktails are bad enough: watered-down, cheap, and completely flavorless. But the "strawberry shake" was the highlight – it was just cold milk, not a hint of strawberry, nothing fresh, nothing real. A disgrace! The hygiene was even worse: the waiters looked unkempt, with dirty hands and dirty clothes. A sight like that immediately puts you out of appetite – and thirst, too. For that price, I expect clean glasses, fresh ingredients, and staff who at least look clean. At Cancún, instead, you get adulterated drinks, milk instead of shakes, and a questionable environment. I can only advise everyone: Save your money and go somewhere else. Never again Cancún!

The Cancun at Alex isn't just for tourists. The ambiance is perfect, the staff is friendly, and the cocktails are excellent. Not cheap, but reasonably priced. If you're looking for a nice evening, this is the place to be.

I waited half an hour today and then left without being served.

A super cool nice waiter will gladly come again

I've never seen such friendly staff in a restaurant as in this one. Our server was Samir. He was so attentive and friendly, I felt really comfortable. The cocktails were also incredibly delicious, and they have a very good selection.

It's not traditional Mexican food, it's a fusion, but it's hearty and tasty.

Delicious Mexican food, nice selection of dishes. Service is also good. Large selection of cocktails. However, the value for money leaves room for improvement.

I went there for Sunday brunch. It was okay, but nothing exceptional.

Very nice restaurant. The chicken quesadillas were delicious. The salsa was very spicy. The cheese nachos were also delicious. The non-alcoholic Apple Jack was the best cocktail I've had so far.

We went there for brunch. You can do it, but you don't have to. It was okay, but I don't need to have it again.

Costumer’s service at its lowest very rude personal. Food tastes awful.

A wide selection of delicious cocktails with a great view of the TV tower.

zahids the goat. we got a free round and many compliments! highly recommend

Food was surprisingly decent for a Mexican restaurant in Germany hosted by non Latin Americans.

Beware, your tips will be added automatically to trinkgeld. Ask for bill . Avoich such places which takes advantages of your kindness

We recently visited Cancun at Alexanderplatz, and unfortunately, our visit was rather disappointing. The cocktail menu was confusing – the Caipirinha I ordered turned out to be a berry version, which was neither obvious nor intended. The return was only reluctantly accepted, accompanied by an unwelcoming, almost didactic speech from the staff. When the classic Caipirinha arrived, it was unfortunately also disappointing: The glass was almost entirely filled with ice – I poked around with the straw, searching for some liquid, but there was little more than ice, a mint leaf, and some sugar. There was hardly any sign of a cocktail. Overall, the whole experience felt artificial and unwelcoming – the friendliness was rather fake, the service impersonal. For a place that presents itself with a Latin American flair, it just didn't fit. It's a shame, because the place actually has potential.

Everything was delicious, the service was friendly. Everything was excellent.

Good service, food was perfectly okay, would definitely come back

2025: I returned and noticed that it looked like an Indian or Turkish place, and there were other types of waiters. But the food was good. Considering that it's difficult to find a place to eat in Berlin that offered plenty of food and a reasonable price, it's a good option. It depends on the waiter you get.

The location is magnificent. The food is, frankly, a bit far from the Turkish palate. It's worth trying.

Great food with friendly service

Unfortunately the beer was warm - when I asked for it I got a replacement

We had delicious food and drinks there. Excellent homemade dips, which is always important to me at a Mexican restaurant. Attentive staff, nice atmosphere.

Nice shop, delicious food, good service.

My personal experience is: The food is lukewarm and doesn't taste Mexican. They try to delete bad reviews.

The food was decent and arrived relatively quickly despite the large group. Our waiter was good, had a good overview, and was very friendly. He spoke both German and English. His colleagues' English was unclear at best. The atmosphere was gloomy, and the restrooms were poorly maintained. Water was standing on the floor in front of the hand basins, but no one seemed to care.

Everything was amazing. The waiters were friendly and welcoming. The portions were generous and very delicious. The taste is not far from Turkish cuisine, which I really liked. The ambiance of the restaurant was wonderful ❤️ I will definitely come back when I’m in Berlin again. And the Mexican beers were fantastic!

Absolutely recommended without reservation. Delicious food, super-friendly staff, and the portions are definitely filling.

Really delicious food and super friendly staff. We felt very comfortable :)

Top service; everything was great, always happy to come back

Great food, such friendly service. The food tastes great. Everything is great. The price/performance ratio is right.

Overall, I'm rating two visits for the lunch menu for €11.90. The first dish (pork medallions, creamed mushrooms, fries) was really good. A generous portion with a soft drink for that price, not much to complain about. The next day, there were two of us and we ordered two more dishes from the lunch menu plus a portion of chili con carne to share. The waitress wrote everything down and asked us if we'd like the chili as a starter. We wanted everything together, and about 15 minutes later, our lunch (without the chili) was served. We immediately asked if the chili we'd also ordered would be coming soon, or if she'd forgotten it. The employee, who spoke only poor German, immediately said it would be right away. We're still waiting for it today... After we'd finished eating and had definitely given her enough time to correct her mistake, I asked one of her colleagues in the reception area. For this second employee, the whole problem was resolved with a "My colleague must have forgotten to invoice it." Absolutely not recommended!

The service was very, very friendly. They fulfilled all of our special requests in every way. Two friends requested vegan food, which was accommodated with special consideration. Everyone was extremely satisfied! It's also our first stop in Berlin for cocktails. The selection is gigantic! We'll be back!

The service was really friendly and cheerful, the food came quickly and was delicious, including vegan alternatives (which also taste good). Highly recommended! We'll be back every time we're here!

Delicious cocktails, but beware: drink two, pay for three! Luckily, we and the table next to us noticed that they had overcharged us. There was no receipt for verification either. After much back and forth, I got my €10 back. The table next to us was "only" overcharged by €5!

I had a very disappointing experience at this restaurant I found a hair and ant inside my drink, which is completely unacceptable in any hospitality setting. On top of that, the staff service was extremely poor and unprofessional definitely not what you’d expect from a place that claims to offer good service. I do not recommend this and won’t be returning.

The food was a hit; I haven't had such a delicious meal in a long time. The ambiance was okay, but the service... We had a totally unfriendly, arrogant waiter who treated us with complete condescension. That doesn't apply to the other waiters; they were all very nice.

Great Mexican restaurant in a great location right next to the Berlin TV Tower! The food was fresh, delicious, and well-seasoned – I especially recommend the fajitas and tacos. The portions are generous, and the value for money is good. The service was also attentive and friendly, despite the large number of guests. The atmosphere is relaxed and lively, just right for a relaxing evening with friends or a quick stop during a stroll through the city. I'd be happy to come back – a definite recommendation for anyone craving Mexican food.

The food was delicious as always, the service was as always very reliable and the atmosphere was great 😁

The staff was very friendly and accommodating.

Very nice staff, very nice place!

This place is so beautiful and the staff is super wonderful.

It's nice here. Very friendly staff. Top👍🏼

I liked this spot because the plate was full of food while the meat and the vegitables were so juicy. I was exposed to Sun the whole time on a hot day while sitting outside which is something that a restaurant staff can consider changing by adding an awning. The tables are positioned very close to one another which is yet another thing this place can improve on. Cool fact is that you get to chill by Berlin TV Tower and Red Tower Hall.

Disgusting!!! I've never had such bad food. I've been to Cancun many times, but here it's so carelessly made and tasteless, and so expensive!!!!! 🤮🤮🤮

Cocktails weren't recommended. Generally: Mass processing. Okay for larger groups, but nothing more.

Right next to the TV tower, delicious cassava, delicious drinks, and a super friendly waiter. We had a lovely evening there.

A Mexican restaurant where the food comes quickly and the cocktails are delicious! Always worth a visit, right next to the Alexanderplatz and TV tower.

Was not happy with the service, and the food was overpriced. Beautiful restaurant, unfortunately the experience just did not match.

The ambiance was the best of all. Everyone's food was cold, drink orders were forgotten, and the restrooms were stinking and filthy. Side orders weren't asked for; the waitress simply chose them herself. A real shame.

The ambiance was the best part. All of our food was cold. The staff chose the side dishes themselves and didn't take guests' requests into account. We had to order drinks twice because they were forgotten the first time. The restrooms smell and are unhygienic.

The store is always cozy. The toilets could be better.

Great value for money, very spacious interior, perfect for Christmas parties or similar events. The cocktails are delicious.

Nice food, wide selection of food and drink. Would recommend

The service staff was very friendly and attentive. The food was delicious and plentiful. Excellent value for money. Highly recommended. Thanks to the team at Cancun Alexanderplatz!

Large texmex restaurant Large selection and portions very good location at Alexanderplatz

Worst meal ever, I get sick after the food. The service is terrible they mistake 3 times in our order. All the people that works there is Indian so it’s not mexican food it taste like curry

Samir is a very nice, attentive waiter, delicious cocktails

Mr. Samir's service was very courteous and always with a smile

Very nice, large restaurant. Unfortunately, the service wasn't quite up to scratch. I had to wait a long time to pay. Then the machine wouldn't accept my smartphone, so I had to dig out my wallet. The machine also wouldn't accept my plastic card when I put it down. Only when I inserted the card could I complete the transaction. The food wasn't bad, but I expect a lot more pizzazz from a Mexican restaurant.

I really liked it. Great location right on Alexanderplatz, but the prices were good. Service was excellent and the food was delicious.