Cancún in Berlin

Very delicious food! The atmosphere is also very authentic! Always happy to come back

I don't understand where such positive opinions come from, the burger is tragic, the Mexican food is edible, I personally advise against it.

Excellent dinner, very quick service. Very kind and helpful. Excellent Mexican dishes. Fair price.

Everything average, nothing special...

Absolute filth. Service is incredibly unfriendly. Toilets are filthy to the point where they can no longer be used. Cocktails were just sweet and sometimes disgusting. Never again!

The Becks beer was flat and the food was bland. Nachos was ok, the tacos Al Pastor was absolute rubbish. Not tacos al Pastore at all.

Very tasty food. Whenever we are in Berlin, a visit and dinner in Cancun is a must. Large selection and the food was always delicious on every visit. I can only recommend it. Keep it up! Would love to come back

Very nice staff. All wishes will be fulfilled immediately!

Tourist trap. Did not see one mexican working at the restaurant, the cocktails were okayish, but strong. They got the orders constantly mixed up. Even delivering at the wrong tables. Food was not great. The staff was nice though.

Huge place with several hundred places. We were there on a Wednesday around 9 p.m. and there were only a few guests. Nice service and good beer.

If you have time available, why not. For a milshake, a glass of wine and a coke we had to wait around 40 minutes. And I had to go to the bar to claim and have the drinks put on the tray and delivered to us.

I am Mexican and the food is not 100 Mexican but it has very good flavor and good portions

Very tasty food and great cocktails. Staff very friendly and very attentive to individual requests. Absolutely always thrilled

We went for brunch at Easter, which has changed quite a bit from a few months before. Less choice, careless refilling of fruit, for example. Just tipped up. Thawed frozen cheesecake and another one that was no longer available. Price very cheap, but then it's better to pay a few euros more and get more quality. The used plates piled up on the table. It was only cleared when asked. There weren't many guests there, so no stressful situations.

Delicious food. Service was very haphazard and the atmosphere among each other was not good. Toilets suck (better to use public toilets, they are great)

In addition to all the flaws in the service, I had food poisoning and was hospitalized! All other guests at the table with me had the same symptoms. Unfriendly service that gave the impression that she was under the influence of drugs. Sticky dirty table. The food order was delivered incorrectly several times. Not recommended!

After a positive experience in Kreuzberg, we went to Cancun on Alex with confidence. Drinks were consumed quickly. Food was also ordered quickly. The food came in an acceptable time. Not a culinary hit but totally ok. However, we didn't have the drinks yet. These only came when we asked after we had already been eating for a while. A beer was also delivered that we hadn't ordered and had to return immediately. The Mosquito I ordered apparently had little bugs from the mint in the drink. It can happen, but the handling was rather questionable. When the first complaint was made, the waiter used the straw to fish a beetle or mint crumbs out of the glass, rubbed it on his hand with the straw and put the straw back. It shouldn't be beetles and we should try again. It doesn't work at all. The drink was only returned after a second complaint. The good. The mosquito was not charged. But the beer that we hadn't ordered and didn't accept either. I don't want to go into too much detail about the toilets. Dirty, the furnishings run down, some doors cannot be locked. Conclusion: Tempting because of the location, but certainly not worth repeating.

Good food. A little pricey, but can't beat the location. Very friendly staff

For me the food was OK and the ambience was a bit too loud

Good food, good cocktails, lots of space in the building. Good vegetarian options and big servings. The nachos con frijoles were very good.

Samir (our waiter) was extremely friendly. The food was very tasty. Price-performance is okay for the area in Berlin.

Super nice place. Everyone was very friendly and reliable, especially Mr. Samir. Simply 1+++

Was ignored and our food was not brought

the food and the drink was so nice

To food was good nice price good taste so much nice people good vibes you need to go here

Good price-performance ratio. Good portions. Very friendly staff. We had four different dishes, all of which were good.

We got a warm welcome and some good help trying to figure out what to get for a picky eater in our group. Everything we got was delicious and the staff were wonderful.

I'm from the restaurant myself... went on a day trip... the Kentucky burger... meat, well... bread disaster! Nothing fresh! It crumbles when eaten... The second dish was delivered late… Salad was ok… Some restaurateurs don't appreciate their great location and sell such poor quality... It's a real shame... Staff was there anyway Nice...

This location is huge!! You won’t have trouble finding a table, even if you are a larger size group. Food and service were decent and they had a really good music selection.

Were only there for cocktails. I can't say anything about food. My strawberry margarita was good and ice cold. Long Island Beach was warm, room temperature. Incredible. On top of that there was the ice, which you could watch melting every second. Please, people, I understand that you can't cool every syrup in enough space. But Sprite needs to be cooled. The nice waiter accepted our complaint in a friendly manner. It was also delicious

Nicholas is the best bartender in the world, respectful and fun all mixed into one. He made our 5 person boys group’s night. Big shout out!

When they arrived, the glasses already had noticeable limescale stains and fingerprints - a start that didn't whet the appetite. It was also noticeable that every guest was asked right at the beginning whether they would pay in cash or by card - a service question with remarkable tax foresight. When paying, only three tip levels were mentioned. The option to “continue without tip” was visible, but was elegantly ignored by the waiter. When I pointed this out in a friendly manner, he reacted noticeably irritated - the charm of the house apparently ends at the checkout. The food? Unfortunately, just as uninspired as the tone. It's a shame - there would have been potential, both in the kitchen and in the cash register system

Tasty and reasonable price-performance ratio. Portion size is also right 😉

The waiter doesn't get the hang of paying separately, is rude and keeps arguing with us. We as 17/18 year olds have to explain how he has to do his job properly as a 30 year old

We had one or two nightcaps in Cancun, service was good, cocktails, e.g. Mai Tai, great. Correct mix, beer at a sporty price.

If you look at the price-performance ratio, you really have to say, the quality was good and it tasted good.

I gave them 1 star and they sent me Defamation notice and took down review, here you earned another 1 star.

Service was great We ate at another branch the day before and there was a dessert platter. Unfortunately they aren't available here, but we got two fruit platters on the house 🫶🏻 thank you very much

Super tasty, nice atmosphere. And great service. Absolutely recommended👍

The cocktails are highly recommended. The price/performance ratio is absolutely fine.

The food was awesome and the waiter was really nice and friendly. I would go again if i was in berlin more often

The food was terrible and the cocktails were like kid‘s juice boxes. Just a bunch of sugar .

I gave them two stars but they complained for defamation and deleted my comment. Ok, 1 star, I didn’t like it here

The food was delicious, and the service staff was very friendly and attentive. They listened to our requests and even made suggestions or asked us how we wanted it. The food was delicious and more than sufficient. The value for money is absolutely top-notch. I highly recommend it.

Food was not that tasty, long wait for service while there were not many customers. Cozy inside though.

Delicious cocktails, nice service

The volume of music and guests was also proportional to the restaurant.

So delicious 😋 I'll probably come back there 😇😇😇

Great atmosphere, super authentic

Very nice restaurant, fair prices and nice service

Perfect the best place amazing personale

Great service and good personal

Very tasty cocktails, great ambience and nice waiters 😊

Very good food and atmosphere, very large and complete dishes!!!!

Spectacular food, very complete and delicious dishes and a lot of atmosphere. I totally recommend

Everything is very good! Welcoming waitress, very good and plentiful food, the restaurant is large. The cocktails are also good.

Very Nice servers and great Food

We were there on a Sunday. A waiter showed us to a table by the window. Suddenly, another waiter came over, furious, and told us to sit in the back of the restaurant. The first waiter, however, said we could stay. So we waited – but nothing happened. No one served us. Finally, the second waiter came back and rudely told us to go to the back. But all the tables by the window were empty. If you're not willing to make money and treat customers so badly, you only have yourself to blame. For us, the visit was over.

Very nice place and very freindly servers👏👏

Amazing service with great food

The restaurant offers a nice mix of authentic Mexican ambience and a tourist-friendly concept. The decoration with bright colors and Latin American music creates a lively and inviting atmosphere that is very inviting. The food was tasty, although more adapted to European tastes. The tacos and fajitas were well seasoned, but if you really like it traditional you can order a little more spice. The portions were generous, and the frozen margarita was a real highlight! The service was friendly and attentive, although it sometimes took a little longer for the food to arrive in the evening - probably because of the large crowds. The price of the restaurant is very good if you consider the location, which is within walking distance of all of Berlin's popular sights, but for the location and the experience it is still totally fair! Overall, a nice place to enjoy Mexican food in a pleasant atmosphere - perfect for tourists who want to combine a bit of holiday flair with good food!

A very nice Mexican cocktail bar on Alex. Cocktails very tasty and food very good.

Cancun is the best Mexican restaurant I've been to so far and will come back every time. The cocktails and nachos are awesome

Very nice to eat and just sit and drink cocktails

The food was outstanding – the tacos were fresh and full of flavor . I was particularly impressed by the “Alambre”. The service was attentive and friendly, and although the restaurant was busy, we didn't have to wait long for our food. The prices are super fair! Overall a great experience! I can recommend Cancun at Alexabderplatz to anyone who wants authentic Mexican cuisine. I will definitely come back!

One of the best Mexican restaurants in Berlin, always worth a visit

Had a great experience at Cancun, a Mexican restaurant! The enchiladas, burrito, and quesadilla were all fresh, warm, crispy, and full of flavor. The portion sizes were generous, decent price and the ambience was cozy and inviting. Service was warm and friendly, making the overall experience even better. Also tried their quesadilla and beer the day before, and it was just as good. Definitely a place I’d recommend for delicious Mexican food!

Super nice waiters and the cocktails were really good 🤗🤗 Had burritos with chicken and would definitely order that again 😍

We were at this restaurant a little over 2 years ago and what was going on there was really below the belt. The service made us wait about 15 minutes for the drinks, then over an hour for the food, even though the large restaurant was virtually empty (maybe around 10 tables were occupied). The food was really not good and cheaply made. The worst thing at the end: We are actually always good tippers. Here, however, we explicitly decided against it because the service and quality were really terrible. There was absolutely no right to a tip here! However, the waiter simply decided that we should tip 40.00 euros on top of a bill of 180.00 euros and typed this into the card machine. After we insisted several times, he relaxed a bit and “only” wanted a total of 210.00 euros. When we didn't want to accept that either, he freaked out and insulted us. Then he reduced it to a total of 200.00 euros, which we weren't prepared to pay for either. When he consistently didn't want to change anything about it, we casually said that we could also call the police. He then called us bad people and frauds. Finally he downshifted to 190.00 euros. Actually, we were absolutely not prepared to pay this either. However, we had enough, paid and disappeared from the shed. Conclusion: Unfriendly, bad food, long waiting times, threats and insults --> absolutely not worth a visit!

Food was great. Though understaffed, the on duty staff members worked the hardest they could to make everyone satisfied.

It was great and the price was right. The staff are very nice and the food tasted very good

Spacious hall. No burden. Good for a lot of people. Only beer recommended

Unfortunately, it was very relaxed, it seemed very uncoordinated, the waiters were running everywhere, the portions were smaller and therefore more expensive.

Very good vegetarian fajitas, however the vegetarian burritos were not good.

Cancun signature dish is amazing!

Great place for Mexican food in heart of the city. An also cater to large groups. Must try Loaded Nachos

Unfortunately, I had to realize with great horror that I had never seen a toilet in Germany that was as dirty as it was here, so I had to leave with my trade fair guests :( Not possible! We left without eating anything...

The manager (in charge) is rude to his workers, we asked the waiter to charge our cell phone, the waiter very kindly told us where to charge it, which led to having problems with the manager, who called his attention in a grotesque and humiliating way (I do not recommend this place) the politeness and the ways of saying things have to be in private without the people at the premises finding out

We went here for drinks as a large party of 16 and they charged us 50 cents extra per person for "service" without informing us before we had to pay

Nice service, very spacious, good offer, unfortunately you don't get tap water

Useful place Competent and professional

2 Chang beer and counting …. lol

Right on Alex. Food was great. Service still has room for improvement. Drinks too expensive.

Nice and welcoming place, ali is the best!

It Is this the best bar? YESSSS

beautiful place and amazing people, wonderful!! Ali is the best!!

They are amazing!! expecially Ali!! we love you!❤️

Food is very expensive and not recommended for pregnant women. Your stomach and intestines say hello

Very tasty, friendly staff, good selection of food

We were there for brunch. It wasn't very crowded. The food is good, as is the selection. However, it takes a while for it to be refilled. The service is extremely bad. You can tell the staff doesn't feel like it. You wait a long time, plates have to be stacked demonstratively on the edge of the table so that they can be cleared away. Drinks and orders are also waiting. The toilets are dirty and unhygienic.

I don't even know where to start, we were there for brunch. The brunch buffet was not very appealing, the packaged jam was expired and the chocolate pudding for dessert was sour. The waiter was conspicuous by his absence and didn't even say a word of apology when we pointed out the grievances to him. There was also no thank you for the actually undeserved tip. Not even a nightcap from the house as an excuse. So we definitely cannot and will not recommend this restaurant. The hygiene in the women's toilet was terrible.

Only racists work in this shop, because of our nationality they served us very poorly (waitress said so herself). They didn't respond to our words at all and only took drinks after an hour. It's the first time I've experienced something like this in Berlin. VERY RUDE!!!

As a former bartender, I would like to give training to the bartender at the bar. Our cocktails were totally watered down and in our opinion the alcohol was missing. We weren't allowed to sit at the counter. That's a bit strange. Leaves room for speculation. Never again!

The staff are very friendly and helpful. They all speak English. I spoke to a Argentinien waiter in Spanish. He was very friendly and helpful with the menu. It was my granddaughters birthday so they made her feel very special. I am not a fan of Mexican food. I had the chicken fajita and it was great. I would go back again and raccomad to try it.

Very expensive for no reason and a bad Mexican food!

Terrible place! The waiter almost almost said to swallow the stuff! Terrible service, super slow and not delicious

Upon entering it seemed like a busy and cozy restaurant, which persuaded us to go in. Unfortunately the experience was disappointing. We had to wait a long time before anyone spoke to us, and when the food finally arrived it was very bland and lacked flavour. In addition, the toilets were not well maintained, which did not really add to the experience. Payment was also difficult; Only after asking several times was the bill brought. Finally, it was very warm inside, which made it not comfortable at all. Too bad, because the first impression was good.

OMG my soup was terrible. I specifically asked if it was fresh and home-cooked but it was simply a powder. The service was nice and quick and the atmosphere was lively.

Great service, especially Ali, thank you very much. Food very plentiful, hot and tasty. A bit noisy but that is unavoidable in such a large restaurant.

We were at Cancun around 8 p.m. The service was courteous and attentive. The drinks and the food was good.