Burgerheart Essen in Essen

Great casual atmosphere, varied menu with gourmet burgers and vegan options. Juicy meat, fresh ingredients and perfect chips. Served by Oligert quickly and courteously.

Excellent service especially gerti was very kind 😍

In short: not enough for the money. Long waiting times for the waiter. (Vegetarian) burgers in size and size comparable to those from McD and BurgerKing - for a price that is far too high. We will definitely not come back again

In a world where patties dance on flames and buns are fluffier than clouds in May, there is a utopia, Burgerheart. What's happening here isn't just food, it's cloud 9 itself between two buns. Not even the crab patty is nearly as good. The first bite? The juicy meat whispers "love" while the cheese slowly envelops your heart like lava. Every burger is like a love letter to your stomach. Even the fries tell stories, crispy and salty. If you don't know Burgerheart, you just eat... sadly. Gerti, my friend, best waiter in the WORLD! He was faster than Sonic at work!

A great restaurant with delicious food. The rustic furnishing style gives the restaurant a nice ambience. The food is made with a lot of love and tastes fantastic. The fries are crispy and freshly prepared as are the burgers, which are juicy and cooked just right. The drinks too. The fun placemats brighten our mood every time we visit. Gerti's service exceeded our expectations as he gave us a warm welcome. Thank you for this great restaurant visit to Burgerheart, we'll be happy to come back.

The food was so good that I ordered 5 of the Cheesy Burgers to take away. The caramelized onions were the perfect balance between sweet and sour and had such an exotic flavor that could easily make you see Jesus. In addition, the waiter named Gerti was super nice and exceeded our expectations. He definitely deserves a raise. All in all, I recommend the food and will definitely come again!

We were here as a group to celebrate a birthday. The burgers were very tasty and our waiter, Gerti, was very friendly and accommodating. I can only recommend it!

We went to Burgerheart as a group and were served by Gerti and were very happy with his service. The food was very tasty, and fresh. Definitely recommended, especially with Gerti. :-D

Yesterday we had dinner here with over 50 people and would like to thank you again for the lovely evening! Very friendly service, delicious food and a beautiful location! :)

Very tasty food, Gerti was very nice :)

Great restaurant, Gerti is great :)

Very tasty burgers, great selection and Gerti makes very tasty drinks! We'd love to come back.

Very nice place, the waiters were very friendly and fast. Excellent burgers! Even though it was full of people there was not so noisy and we could have a chat!

Absolutely thrilled with Bürgerheart! The burgers were just perfect – juicy, fresh and full of flavor. The ingredients taste high quality and are creatively combined. The service was friendly and quick, and the atmosphere in the restaurant is relaxed and welcoming. The homemade sauces are particularly a highlight. I can highly recommend it to any burger lover. Definitely five stars!

I can highly recommend the Peter Pumpkin, it was the best burger I have ever eaten! Our conditions Michelle was very friendly!

It's not cheap but very tasty, starting with the normal fries. The burgers are also great and the selection of vegetarian burgers is large. Definitely worth it.

Nice service, delicious burgers and the atmosphere is very cozy. Will come again when we are in Essen.

I asked the waiter why my Double Smah Burger wasn't bigger than a cheeseburger at mäkkes, but it was 8 times as expensive. That wasn't a good idea. He then very intrusively explained to me for 5 minutes why he was the best burger place and that I had no idea. But it doesn't do me any good if the burgers are a disappointment and don't fill you up

Cozy nice location, made a stopover in Essen and had dinner there, tip top and excellent, highly recommended 👍

It was great, burgers were great, fries were great. Thanks also to Easy our waiter who was very attentive.

Cheers to Gerti. Friendly service and delicious food

Gerti was great. We would love to come back 😊

Very nice chef who served us and delicious burgers :)

Super nice service, delicious burgers and the fries are great. Always worth a visit.

I would have liked if the paying for drinks was smoothly possible. We had a group of people at a table and had to dip at different times, so we had to pay at different times, however they seemed to be more insistent on paying per table. I understand that since it was a busy Sat. evening but if you have to leave earlier, you just have to leave earlier. All in all though, very nice staff, good english, and the dish names certainly inspire laughter.

Very good atmosphere and nice employees. Gerti, the employee at Burger Herz will be happy to serve you.

We have been eating at Burgerheart regularly for years and have never been disappointed. Delicious burgers, great fries and great sodas, plus always friendly service. Today we met a new waitress (Gerti) who was also super nice to us as a family. Therefore - always happy again!

Great food in Rüttenscheid. We enjoyed it very much. 🍔 Kind regards to our friendly waiter, Gerti!

The waiter was very personable, took care of our table quickly and well and the food was still really hot. People also kept asking whether my companion or I wanted something more to drink. Greetings to Dirk. The evening/lunch was great and can only be recommended.

Very tasty food, nice ambience and a super friendly waiter. The restaurant is definitely recommended. Greetings to Gerti 👌

Ordered here several times, always delicious burgers and side dishes! Service topic - Gert, you are the best. Orders were mixed up, he came over personally in a private car and apologized 100 times, such a good person.

Burgerheart has a good selection of vegetarian and vegan burgers with different patties. You can sit outside and inside. The service was unobtrusive yet courteous and quick. Gerti (a waiter) was able to read our every wish without seeming intrusive. We had a lovely time :)

We always like to come. I love the vegetarian and vegan burgers. The staff is also very courteous and very nice, we especially like the waiter Gerti.

Great shop, would recommend everyone to eat here, great service, great food for the price. Greetings to Gerdi, best service in the store💪🏻

Very tasty food, nice atmosphere and top service. Elian is a great waiter :)

The fries were phenomenally good. The main product of the burgers was ok overall. Unfortunately it was only lukewarm and the patty was relatively dry. The prices were also a bit excessive. The service was very good and nice. Be careful: some classics contain ranch sauce, which we think changes the classic burger taste very much.

Great service Gerti. Food came to us very quickly. Everything is great.

Nothing wrong with the ambience and service, but the prices of the burgers are a bit high.

I used to enjoy being a guest at Burgerheart in Essen Rüttenscheid, but over time the food got worse and the prices got higher. I would also understand the latter because of the increased prices for food and staff. But the last few times the food was just so bad that the price-performance ratio was no longer right. Where should I inquire? The last few times the burgers were prepared as if I had leftover food at home that I could use in the form of a burger (but see for yourself from the photos). Although I was a little disappointed every time I saw the burgers, I did what I came for and ate the burger. And that's where the main criticism begins for me. Several visits in a row, burnt patty, burnt bun and a strange fishy taste that doesn't go well with a beef burger. The sauce and the mushy tomato slice couldn't cover it up anymore. Just not tasty at all, even a bit disgusting due to the fish taste. The last two times I choked down the burger and thought about a slip-up in the kitchen. When I experienced the same thing on the third visit, I couldn't eat the burger except for one bite. When the waiter asked me when paying with his standard sentence whether it was tasty, he was completely surprised when I said no. I explained why the burger was inedible and showed the charred ingredients. I could only explain the disgusting fish taste because he probably didn't want to try it himself. After he was initially taken aback, he apologized and joked that his boss was cooking himself today. I paid for this last meal and vowed to avoid this restaurant in the future. It's a shame actually.

13€ for a small burger without fries. The burger (veggie with goat cheese) was soggy, dry and disappointing in taste. Service took forever, had to ask several times. I felt ripped off and ripped off. Very, very annoying and the last time...

We ate here for the first time and would love to come back! The waitress Vivien was super friendly and we felt very well taken care of. The food was also great. We will definitely recommend it here! 🤗

Everything was great 🤩👌🏼 As always and most of all I'm looking forward to the Under 300 Party on October 2nd. ❤️

Nice restaurant, good food, burgers were great and finally a breadless version. Great homemade lemonades.

Friendly service and the burgers are great.

Were shown to a table and after an hour when no waiter came after asking several times, We left.

Good burgers. However, serving it on a plastic tray isn't quite as appealing. Reminds me of a visit to the canteen.

Super local and delicious food. Great service. A nice waitress named Vivien served us. I felt very well looked after. Always my pleasure!

Yesterday's food was very tasty! Unfortunately, after dinner, when the plates were cleared away, we weren't served for over an hour. There was a cellar nearby, but it was unresponsive and didn't pay any attention to our table. We would have liked to order something else, but after waiting far too long we actively went to the counter ourselves to pay there. Probably won't visit Burgerheart again.

Have been here again for a long time. Somehow the burgers used to make a better impression and didn't seem as much like system cuisine as they do today.

Very nice if you're really hungry for good burgers. Service is very nice, they take care of everything and even if something doesn't work out, they even provide a delicious dessert on the house!!!!

Chicken burger was very bland, chips seemed to be frozen beforehand making it stale and the beef burger was average at best. 2 burgers, fries and a dip costing 32 euros, overpriced. Would not come again.

A bad joke! Cheap supermarket fries, water with syrup and a burger with a slice of tomato and cucumber and a dollop of sauce for just under 30 euros. I won't go there again but the service was very nice.

Wir kamen von einer Reise zurück, sonntags - und da ist der Kühlschrank natürlich leer, also mussten wir essen gehen; 200 Gramm und Pans Bebop hatten zu, Tofino wie immer überlaufen, also wollten wir mal Burgerheart probieren, die Bewertungen sind ja nicht schlecht, dachten wir... Aber ich war von meinem Burger (Chuck Norris) sehr enttäuscht, mein Freund fand seinen New York Chili Cheese und die Pommes mit Trüffelmayo besser - etwas zu dunkel frittierte, außen zu harte Fritten (vielleicht bereits fertig und zum Aufwärmen nochmal frittiert? - ein Burgerrestaurant sollte 1/4-inch Fries im amerikanischen Stil bieten, innen fluffig, außen golden blond und knusprig aber nicht braun und hart, und sie sollten mindestens so lange warm und perfekt bleiben, bis die Portion gegessen ist) im belgisch-holländischen Stil, Trüffelmayo lasch und kaum gewürzt (eher nicht frisch zubereitet würde ich sagen), und der Burger mit Saucen, die auf einem Burger nichts zu suchen haben (Ranch Dressing? fertige Burgersauce?), extra cheese fehlte, dafür leicht fischig schmeckende Gurken und oller Salat, Burger Bun fiel auseinander, Fleisch nicht saftig - alles bißchen traurig, da schmeckt es bei den wenigen Burger Kings und McDonalds, die alles frisch zubereiten und eine gute Filialleitung und Mitarbeiter haben, weit besser. Mein Freund war wie gesagt zufriedener, aber Schärfe (Jalapenos) und geschmolzener Käse kaschieren halt einiges. Ich empfehle die amerikanische Website Serious Eats, da kann man lernen, wie perfekte Burger und Fries gehen... Unsere Wunschgetränke waren auch aus übrigens, was an sich nicht schlimm ist, aber im Gesamtbild das Ganze auch nicht professioneller wirken läßt.

With the NeoTaste app we actually wanted to try out the burger shop burgerheart so that we might come back next time if we liked it. We regularly use this opportunity to become aware of new restaurants and write about them in a well-known food blog and on Instagram. Unfortunately, and that was our mistake, we booked Saturday instead of Friday via the app. Unfortunately, cancellation was not possible, although this is shown as an option. So far so good. After a conversation with the waitress about a polite redemption of this voucher today instead of tomorrow, we were informed by the management/shift management that this was unfortunately not possible and that you would only be given a certain quota for redemption every day. Whether we had eaten the burger today or tomorrow would have made no difference in accounting terms. The fact is that we obviously won't be able to honor the deal tomorrow. I'm really sad about the lack of goodwill. This meant that burgerheart lost revenue today and in the future. It's a shame for both sides. We leave with a bad feeling and probably won't come back for a while.

Delivery not possible to my address. An unexpected error keeps popping up.

The food is okay to good, which is why my girlfriend always wants to come here, even though the service is pretty bad - things are forgotten, orders are passed on incorrectly... We have already ordered there two or three times and so far the order has never been complete. When they called about this, they were at a loss, promised a call back, didn't call back and then referred them to Lieferando because they weren't responsible. Lieferando gave us money back - but didn't bring any fries 😭 I like to eat the “Hemp im Glück” burger there, the staff seems to do other things with hemp.

I got there via Neotaste. We stated this at the beginning and activated the deal before him. Didn't work, waiter paid in full. Food wasn't too special, too expensive. The waiter also seemed unmotivated and since the shop was empty (we were there in the afternoon during the week), service took a long time, around 45 minutes - after all, it's burgers and fries - not an act. Nice atmosphere. Wouldn't go there again. Better go somewhere else.

The special fries are simply unbelievably good. The burger is also really good and the service is very nice :). We will be back ;)

Honestly,this joint cant cook a rare burguer.A 9.2

Delicious burgers, large vegetarian and vegan selection, good drinks, nice staff!

Burgers are reasonably priced, but service is really subpar. Wait 1 hour so you can order something after your meal. Talking to each other is more important than serving guests. And that with 8 tables… then we paid and left.

Very central and cozy shop with really nice staff. I have rarely seen such an interesting and good selection of food and drinks. There are homemade sugar-free and high-sugar lemonades. Vegan, vegetarian and meat burgers, as well as a seasonally changing menu. At this time interesting dishes with asparagus. We were there on a Monday evening and it was very empty.

There is no telephone availability. You have to know for yourself.

Ambiance is okay but the staff is almost never seen. We waited a very long time for our order to be taken. The drinks came wrong the first time and it took another while to eat. If you wanted something, you had to wait a long time even though the store was quite empty when we visited. The wrong one again the next time I order a drink. In terms of price, I think it's too expensive for the mediocre taste and service.

Burgerheart is always worth a visit :) Drinks are welcome to be requested at shorter intervals.

Great service, hardly any waiting time, good prices and delicious food!

Tastes vary. . It would be nice if the waitress had made us aware of it.... So a lot ended up in the trash 🙄

Service forgot about our reservation, but it was not like they were stacked, so we easily found a place to sit down. Burgers are quite expensive and there's a good selection of vegetarian varieties. My burger with a, what I believe to be a beyond patty or something alike was pretty tasty, the fries were also great as well. The vegan patty my friend had was rather dull, as was his whole burger. We were looking for a place to have some good cocktails along with our burgers and here in lies the problem. The main detractor were the drinks. They were either mixed too strong, or barely tasted like the drink they were supposed to be at all. Would not recommend the moscow mule, if you like mules especially, spare yourself the disappointment and get a beer or a soda and a burger and you'll be fine.

Burger tasty but cold. Service, if present, is not good.

Food excellent, unfortunately only menu via QR code :-(

One of the best burger shops in Essen, the price is right and the service is fast and friendly. I can only recommend it

The burger was very small in relation to the price. The meat quality was good. However, the taste was rather average. We had to wait over 40 minutes for two burgers. The staff was unfriendly and avoided eye contact with customers to avoid possible requests or requests. Unfortunately it wasn't a good experience and I can't recommend this store.

Excessive prices for the quality offered. Nothing special. Service was tried hard.

Burgerheart advertised a 2 for 1 burger voucher on Instagram, you had to provide your mobile phone number and you received the voucher via WhatsApp. Valid until 12/31/24 according to text. This evening in the restaurant we and another couple wanted to redeem the voucher Nope, the boss has probably decided that he no longer wants to redeem them. Shameless and but collect the numbers first. This cannot be legally correct. At 10-14 euros for a veggie burger without any side dish, we decided to go to another restaurant. It's a shame, I used to be a fan of the burger chain...

Taste was fine, but cost-ratio is off. A burger and fries is minimum €18-20 and for that it is just way too small and not tasty enough.

Nice coffee in a good atmosphere, but staff was more busy with themselves than with customers

The service staff was very attentive and friendly. Burgers were really small for the price, but tasty. Fries TOP!!!

Very impressive shop, super nice service, family atmosphere and very tasty food

It was a great restaurant conditions super friendly. Food was really great. Wasn't there the last time.

The burgers were quite small. If you want to be full you have to add side dishes or more ingredients and then the price can quickly reach €25 for a drink. My burger tasted good at least. I was satisfied and would go there again. Unfortunately, his friend's burger was delivered cold, and he was very disappointed with the price, the long waiting time, the small size and the lukewarm temperature. He said he won't go back.

Great atmosphere, food is overpriced and doesn't really taste good. Burger was dry and tasted bland. Not recommendable.

Very large selection of meat-free alternatives! Very friendly staff and the taste was excellent too! Always happy to come here!

Great store. Best service Michelle great waitress

Greetings go out to Michelle ❤️ Top shop, both for drinking and eating. I'd love to come back!

Very nice and stylish store. Very friendly service, the food was on the table very quickly. There is a big discount simply for the price. Two burgers, two fries, two drinks over €50 without a tip. The portion was simply too small for that. Other competitors can do this a little cheaper with the same or even slightly better quality (and I don't mean fast food chains) Anyone who values ​​ambience and great service is in good hands here

Quite small burgers, not really that special. Our waitress was nice, but a bit overwhelmed. The shop is quite nice, but quite noisy. Naturally, parking is not easy there.

The burgers are good, although relatively small, which I'm not familiar with from the competition. The interior looks modern and tidy, the service is good. Paying more than €2 for a French fries dip is strange.

Burger really disappointing, small and bland. I can get better burgers in a simple fries shop and was very disappointed

What can I say, the burgers were OK, unfortunately a bit cold and relatively small for the money! But otherwise great

Very tasty and atmospheric. The staff is very attentive. We are very pleased 👍

The burger was delicious and tasted good, since I can't make huge burgers anyway, this filled me up with a shared portion of fries without being overcrowded Delicious broiche rolls, but I think it's a bit much to charge €2.2 for an extra dip or an extra cheese I used the NeoTaste app so we didn't have to pay that much The service was quick and attentive, praise from service person to service person I found the place to be nicely furnished and you could have a quiet conversation without much background noise

Good quality and a large selection of burgers 👍

Apart from everything being quite expensive, the restaurant's service is disappointing. When I asked if I could have French fries, salad and pulled pork separately on a plate, it was a big NO. Incredibly, the things that are slapped on top of each other cannot be packed onto a plate by the kitchen - I also find the online menu confusing - but still understandable - prices are high, fries are good but the portion of mayo is small. I'm never coming back

Very tasty, great ambience and very nice staff. Absolute recommendation

Super Service! Und ich bin pingelig! Aber die nette Servicefachkraft hat uns wunderbar beraten und war stets auf das Wohl der Gäste bedacht. Leider heutzutage eher die Ausnahme, aber wer guten und kompetenten Service in Wohlfühlatmosphäre sucht, ist bei Burgerheart gut aufgehoben! :)

The meal was okay. But for 2 burgers with a side dish of 1 dip each and a drink (1 beer and 1 cola) we lost a whopping €51. It must also be said that you quickly lose track of the costs. Because everything costs extra and there is basically nothing as a menu. When we calculated our meals carefully afterwards, we noticed that our price was too high for what we ate. But who remembers the exact price you have to pay in the end after ordering? The shop is nicely set up and the burgers are promising but unfortunately my expectations were not met.

The best burgers in Essen, it's always a pleasure to eat with you and if you want to eat good burgers, you've come to the right place.

Fries were only lukewarm, the burger patty was on the grill too long... oh well. But I was too tired to complain.

The burgers are very tasty, but a burger is not for a very hungry person, they are too small for that. A burger costs around €12 or €15, without any side dishes. That's not without it. The service is quick and very friendly. The toilets can be reached via stairs.

Super tasty burger and fries. It's definitely worth it!