Burger King Werl in Werl

After a long time, I was in the Burger King drive-thru again and I was more than outraged by the employees there. The Pakistani employee with glasses is incredibly rude and aggressive. Apparently there were similar incidents with her in Arnsberg, so she was sent to Werl. Simply disrespectful to the woman.

The handling was very good. Obony

If I could there wouldn't be a star. Ordered churros (30-Daim and 15-Oreo) Saw at home that it was just natural churros... Called and drove there. The "new ones" had already been made (good when something like that is eaten hot) and then there were only 15 each... It's a shame... So I was told to wait, they'd make another 15 new ones... (Yay the other 30 will be even colder) Well, for the sake of peace, accept it and go home. Now it's really fun, bag made up of 3 boxes... Two on top of each other, one on edge next to it. Upright!!!! With liquid warm chocolate sauce!!!!! I think I don't have to say what the bag and the contents and our table looked like. Called, complained... "We always do it like this, if you want, come over and we'll make new ones for you" Sure, I'll drive through Werl a second time - not! Sorry, but you should also think a bit in this job!

Best BurgerKing branch ever! 5 stars are still not enough. The branch is always clean, the employees are always super friendly. The food is always warm, sometimes so hot that you have to let it cool down :D You are always greeted and said goodbye. You are a great team, keep it up 😊 We like to come here to eat.

Every time I've been there, main components of the order have been forgotten, if they even have the advertised products in the store

Very nice staff and the food was delicious, one of the cleanest burgers I know

Very pleasant atmosphere, Ms. Obony is a very nice and lively personality. I am always happy to order from her when she is there instead of from the machine.

Burger king. I think they are all the same. We were there at a non-peak hour. So it went extremely quickly

Always pretty empty because there's McDonald's opposite.

We were in the branch in Werl today and I have to say we were more than surprised. We got to the door...and it was toasty warm. The service was extremely friendly and accommodating. Tables, chairs and floors were clean, as if they had just opened. We come from Hamm and are mostly in BK Dortmunder Str because of the proximity...no comparison. We were there 2 1/2 weeks ago and it was so cold there that we had to leave our coat and scarf on. The service is not necessarily friendly, and you always have to check whether the order is complete. We prefer to drive 1/2 hour to Werl. We felt very comfortable there and we would love to come back.

After Wallraff was there, this Burger King is one of the best fast food restaurants in the area. The staff is very friendly and the food is always fresh. Only the ordering software on the monitor is still immature, but that affects all Burger King in Germany that we know of. -The vegan chilli cheese burger can only be ordered as a menu on the monitor if you select "Burger". If you select "King Menu" it is not available. -Depending on the location or menu, the individual chilli cheese sauce is included free of charge, cannot be selected at all, and sometimes it costs extra.

Great BK branch. The food was fresh and tasty, the branch was clean and tidy. Ample free parking available and well located on a main road. Gladly again :)

I really enjoy eating here, the staff is friendly and it's always clean and pleasant

Super nice employee (obonj) at the (to go) checkout

Clean, food hot and freshly made Friendly staff Sometimes other guests who meet under the canopy in the entrance to smoke are a nuisance

I'm not a BK fan per se, I'm more of a MC but there was no other alternative when I was passing through. I found it really, really, really good. It's still not my food but very clean and very well organized. Keep it up.

The staff is always super friendly. Worth a visit for that reason alone. Thank you for your service.

By far the best Burger King in Germany! Clean and top service and the food is always great

Some fast food chains could learn a lesson here.

Small but more personal. Food is even brought to the table when it is ready.

A nice little Burgerking shop. Not really big, nicely furnished. The employees are very nice, especially the woman (I think the manager). I just think that instead of a large one, they give everyone a small one, even though you pay for the large one. But it could also be that the portion size at Burgerking is different than at McDonalds, for example.

Very tasty, very clean there, very friendly staff

Exceptionally good for a fast food outlet. Everything is clean and the ingredients are fresh.

Fast, very friendly and deliciously freshly prepared. Always happy thanks to coupons.

The renovation has been really good. Fries and burgers are always freshly prepared, the fries are so fresh that you even have to blow 😀

Great service at Burger King from Guenes! He was very friendly and processed my order quickly and correctly. Everything was fresh and delicious. It's rare to see such a great employee. Thank you, Guenes!

We were the first ones here, clean, quiet, nice staff. The menu is available in different languages, including Russian. I recommend it.

You can find this really chic Burger King branch right on a main street. The interior is not too big, but very modern and in great condition, everything was very clean. There is a drive in or drive thru. The Memphis BBQ burgers we ordered were hot, freshly prepared and delicious. There is a large parking lot in front of the branch. The service staff was very friendly.

Probably the best and cleanest Burger King I've been to in a long time. If they were all like that, I would definitely go there more often.

The best Burger King in the area. New, clean and (most of the time) the food comes very quickly.

I liked everything new and very beautiful

Been here several times for 4 weeks. The grill for the tortillas is always not available... Not even Freestyle is available. Otherwise something cleaner would be nice.

After the renovation it became much nicer. The food was really tasty and arrived quickly. Not like McDo next door. Staff nice too. I'd rather come here.

The only BK where it is really always fresh, always clean and always friendly. Please keep it up!

Super Service. At the drive-in I asked again whether the extras on the burger were understood correctly. Super friendly. Extremely clean. Best Burger King! P.S.: Food only four stars, because you can't rate fast food better. But top meatless alternatives. Mäckes can learn a lesson from this.

Very unfriendly service at the drive-in. My burger was a bit burnt and I couldn't get any plant-based nuggets with the coupon :C Please change that

By far the worst Burger King in the area! Burgers are hard to enjoy!! Too much sauce...just messing around...I won't buy here anymore! For the money I can (expect) eat better.

Always been satisfied. Food was always warm and crispy. Super friendly employees who seem to get along well with each other. We always like to stop by for a snack.

This is the cleanest fast food place I have visited in my 22 years of life. The employees were all very friendly and accommodating. The toilet was sparkling clean and without any unpleasant odors. The food was also quite good for a Burger King and served hot.

I recently had the pleasure of visiting Burger King and I would particularly like to highlight the excellent performance of the employee, Obony. As soon as I entered the restaurant I was warmly greeted by Obony and immediately served with a smile. Your friendly and professional manner really made my visit pleasant. Obony was not only extremely accommodating but also very efficient. She took my order quickly and accurately and made sure everything was cooked perfectly. During my stay she asked several times if everything was OK and if I needed anything else, which I found to be very attentive. The customer service that Obony offers is truly exemplary and stands out from other experiences. Thanks to their kindness and commitment, I felt very valued as a customer. Thanks to such dedicated employees like Obony, I can only warmly recommend Burger King. A big thank you to Obony for the first class service!

Very friendly staff, fresh food and everything very clean and tidy

A super clean restaurant, delicious food and friendly staff. Gladly again.

The employees are always very friendly and accommodating. So far, nothing has ever been missing from my order and it always tastes great.

Very clean. Super friendly. A top Burger King. Which isn't really the rule.

Great service, very clean BK, I recommend it

super clean, very fast and good temperature. The personnel is very friendly and courteous. Overall, this is my favorite Burger King

Highly recommended, please always clean all tables!!!!

Always friendly, you can get a hello or a good day. To this day, nothing was missing from me An order. Thanks and keep it up

Had dinner there last night. First of all, we stood in the "drive" for almost 20 minutes before the food was ready (we got 2 cokes as compensation, which I actually thought was nice), the burgers were only lukewarm, the meat was totally dry and we all had 4 Diarrhea all night (unfortunately it wasn't the first time) and stomach pain. Conclusion: It's no longer what it used to be, what a shame! We were there last time. And they have also become expensive.

Drive-Inn, food was fresh and hot. Employees extremely nice and accommodating

The best BurgerKing in the area!

I was there today, I don't come from Werl but was on a pilgrimage to the basilica because Fatima is being celebrated there today. We wanted to treat ourselves to a hearty lunch before the long highway journey. The shop is very clean and beautifully designed, and due to the nice weather there were also chairs set up outside. Unfortunately I can only give 5 stars for the service, even if 100 would be appropriate. I wanted to use the coupons from the app but unfortunately it didn't work. The cashier named Anna must have scanned it a dozen times, both at the checkout itself and at this self-service terminal. But it didn't work because unfortunately I had no reception for some reason. She then gave me the tip that this Burger King itself doesn't have WiFi, but the Fressnapf opposite does, and that I should try to generate a new code there via WiFi and then come back - and it actually worked. I've never seen employees so committed to helping you save money. The food was delicious like in every branch, and thanks to the discounts from the app, it was also very cheap. Thanks again to Anna and her colleagues :) On the next pilgrimage we will definitely stop by for dinner before the return journey

I was there today with my daughter and we were a bit overwhelmed with the coupons and offers. A service employee named Anna helped us with the patience of an angel. There was some problem with my phone and the codes from the app weren't recognized correctly and after the third and fourth attempt I was so embarrassed that I just wanted to order a normal menu but the lady was so patient and eventually realized the error found and we were able to use all the coupons we chose and eat our fill while saving a lot of money thanks to the discounts. This much patience is an absolute oasis in the service desert of Germany. The restaurant also seemed to be newly renovated and, like the toilet, was super clean. A nice experience 👍

I like the interior, - especially after renovation. The drive-thru has always been a bit narrow and has very little roofing. Rain sometimes falls into the car when the window is open. You rarely have to wait longer, it's usually quick and I've never had cold food there. However, a few times now orders were not fulfilled as expected. Sometimes the employee didn't know that there was also a large special menu or when a burger was no longer on offer, the new offer was not mentioned but the answer was: "No, it's expired." Now an offer coupon was mentioned in the drive, but no further questions were asked and the full price was charged. I complained about this immediately after payment, but apparently it can no longer be changed. Yes, well, another solution could have been found, I think. Others do that. It is also particularly interesting that the owner responded to another review with a coupon problem, perhaps in a somewhat inappropriate manner. I don't have an app but use the freely accessible one on the BK website. There are those too. It wasn't the customers who invented this offer and coupon salad, but Burger King and others. Now I've paid €2.50 more than I should have - you'd think I shouldn't be so upset. Maybe true. But you can also see it the other way around. I had 2x mayo in the bag instead of 1x. I can be happy about that.

For the "small" hunger, food was warm to hot - just right, service staff very friendly, team in a good mood, seats clean and toilet without smells/clean/hygienic... There are also USB charging stations here.

Kahn on the one. Best food and best service. Simply delicious.

Best chicken burger I've ever eaten. Pleasant atmosphere in the store and very nice service from Khan!

Simply a fantastic experience, especially the service Khan is incredibly nice, you feel like you are at home

Khan's service is just perfect, very nice and always good and fresh food

I am always treated very kindly by the staff. Obony even explained the new app function to me today. :)) Clean shop, nice staff. And the burgers are put together sensibly. I always like to get something to eat here.

Thanks Obony🥰 when you're there, Burger King tastes even better👉🏽

The service person (Obony) was very nice and friendly. The food was delicious, especially hot. We can only recommend it

I come here very often and have not been disappointed yet. I'm a vegetarian so Burger King is a much better choice compared to Mc's. The selection here is large and, above all, the meat substitute does not taste artificial or chemical, but very natural. I haven't had any bad experiences with the service either. The people here were always very friendly and laughed along with one or two jokes that my friends and I made, which was very nice. I think it's a shame that BurgerKing is only open until 11:30 p.m., I'm a night owl, but that's not a big problem or anything. I find the place itself very comfortable in terms of seating, a bit small on busy days when it's very busy, but actually you almost always get a seat.

The food was delicious, even though my order was wrong at first. The very friendly staff (especially Khan) create a nice atmosphere.

Really tasty and fairly inexpensive for fast food. You get full, it tastes good and everything usually goes well. Has a selection for vegetarian dishes and is quieter than McDonald's 👍

Stylish interior design and upbeat music contribute to a pleasant atmosphere. I always enjoy going here :)

The service is very good and the food is really good. Of course you spend a little more here, but it's worth it for a good meal every now and then.

Clean and rarely visited BK. Food arrived quickly and tasted above average compared to other branches.

Has been beautifully remodeled!! The food there is always ready quickly and is almost always very warm. It's no longer a given these days!! (Mcschutt) *cough*...

Best birgerking I've been to to date, super clean, very fresh food, extremely polite and accommodating Stopped in from Cologne on the way through and would love to come back here

Clean, friendly, fast service and most importantly, very tasty Veggi Burger 🍔 at a good price/performance ratio via the app offers. I'd love to come back 👍👍

small Burger King everything is super fresh and clean, you can eat well here.

This evening I was there with my son, he chose a menu from my digitally saved coupons. Unfortunately we were denied the coupons because the original had to be shown, these “photographs” could be fake and the boss didn’t want that! Well, the big environmental protection at BK and then paper coupons are required. OK. my son (10) was disappointed, we will be removing BK Werl from our "menu list", what a shame! Addendum: we were at BK in Kamen, where the digitally stored coupons were accepted without any problems. This will be the preferred BK branch for me and my kids in the future

Since I only occasionally consume some BK, this assessment is not that important. What I've had so far has been very good. Fresh, tasty and hot, nice staff, ambience I don't know, I always take it with me. Definitely, better BK than MD

Particularly friendly staff! Very quick service.

great shop, fast service, delicious burgers, became particularly beautiful after renovation; great store!!

Well, as always, too much salt, too cold a menu. Nowadays you can't even put the thin cups in the car holders without them getting crushed and the whole soup lying in the car. It's your own fault if you keep going back.

Very cheeky service (Mrs Noetzel 28.01 12pm), if the EC device doesn't work it's the guest's fault, strange. You felt unwanted.

Super clean, very friendly and fast 👍👍👍👍👍👍👍 I ate the BBQ Whiskey Burger as a menu item. Juicy hot beef, fresh rocket, fresh tomatoes, rolls soft but not dry. Perfect 👌👌👌👌👌👌 Thank you for that

Top service, fresh food and lovely staff

Inflation or not, these prices for such inferior fast food? The soft drinks contain more water than anything else and now High C has been reduced from 2 to 1 packet.

المكان جميل والاكل طعمه لذيذ والخدمة جيدة جدا

Immer gleichbleibend gute Qualität!

Gutes und schnelles Essen, freundliches Personal. Gerne wieder

My only problem is every time I ask for a chocolate milkshake, I get vanilla. I thought maybe something changed in what they get delivered but literally every other burger King gives me chocolate. It's like they never refill it and one worker in particular will lie and sat she has. Either that or their machine is broken. I would change this to 5 stars if the issue was fixed.

Freundlich schnell und sauber top

Sauber, lecker und frisch. Deutlich kürzere Wartezeit als bei einem namhaften Konkurrenten!

Sehr gut dort immer wieder gerne

Volveré com certeza,el atendimento perfecto,la comida super. Pero hacía mucho calor adentro. Si no tendría también 5 estrellas.

Sauber und lecker, für alle die den KING mögen

Wie kann man nicht fähig dazu sein bis 6 zu zählen? Es passiert mir zum 2x das ein Burger fehlt. Bemerkt wurde das natürlich zu Hause. Danke dafür! 1,2,3,4,5,6!!!!!!

Sauber ,ausserhalb im Industriegebiet

Hier wird das Essen immer frisch zubereitet. Bis jetzt nur wenige Probleme gehabt. Bei der Eismaschine kann es schon mal klemmen. Sehr gut finde ich, daß Menschen mit Behinderungen beschäftigt werden. Einzig die Pommes sind nicht mehr so knusprig wie früher, aber das ist ein generelles Problem in Deutschland. Und natürlich ist in 2023 alles teurer geworden...

Alles tip top! Großer Parkplatz, einige Sitzplätze. Bestellung über Geräte möglich.

Im Vergleich zu anderen Burger King Filialen sehr sauber und sehr freundliches Personal

Bisher alles gut gelaufen hier. Ich war bisher immer nur im Drive-In der aber bei Regen nicht zu empfehlen ist. Das Dach über dem Ausgabefenster ist so lang, dass bei Regen das Wasser direkt in das offene Fahrerfenster läuft/tropft.

Der sauberste Burger King den ich je gesehen habe.

Hier werden keine Coupons aus dem Internet angenommen.

3mal dort was bestellt und 3 mal wurde was vergessen! Solangsam zweifel ich an ein zufall!

Im Gegensatz zu anderen BK Restaurants sehe freundliches Personal und sehr sauber. Burger war richtig gut. So sollte es überall sein!