Burger King Petersberg in Petersberg

If you are going to charge me 15 £ for a Bacon King Menu then MAKE DURE IT HAS BACON... It is literally in the name! I ended up getting the King Menu cause there wasn't even a hint of bacon in it... smh

Several times the meat in the burgers was raw. French fries are often cold and mixed. I stopped eating there.

0 stars. Totally unfriendly staff. Slowly without end. Sometimes the entire lunch break is wasted. Order monitor always without function or off. That means you can't even use your smartphone while you're waiting (inear headphones). When asked, there is always a nasty grin and the answer is “defective” or “we don’t use it, nobody wants it”. Oh dear. None of them would survive a day at McDonald's...

Burger cold and then for 2 days no desire to eat anything else, which should actually be good... but you immediately think back to the scandal a few years ago

I can't understand the bad reviews. A visit to a fast food restaurant is always a momentary phenomenon. However, I would like to say that I haven't been to a Burger King restaurant that was this clean for a long time (clean floors, clean tables) - high praise for that. The employee was friendly and greeted me with a smile. I would love to come back here.

BEST BURGER KING I PERSONALLY KNOW

Unfriendly staff, ordered at the drive in and had to wait about 30 minutes for the food even though there was no one in front of us.

Hire more people or just close the store

I waited 30 minutes for an ice cream, at Mc's it takes a minute

Das Essen ist nicht mehr so gut wie es einmal war. Ich bekomme jedesmal den flotten Otto wenn ich dort etwas gegessen habe. Von Hygiene halten die dort auch nicht viel. Keine Handschuhe werden vom Service getragen. Das ist eklig. Beim anrichten von Lebensmitteln sollte das ein Muss sein. Das ist in der Gastronomie so üblich auch das man nicht in Straßen Klamotten in der Küche herum läuft. HYGIENE wird dort nicht beachtet, obwohl es Uniformen gibt, tragen sie nicht alle. Deshalb gibt es den Tag über fast keine Gäste mehr zu bedienen. Bei meinem letzten Besuch waren es gerade mal Leute. Ändert euer Verhalten, oder ihr geht ein..

I've been to this branch regularly and the service has gotten worse each time. If you want to order something directly and not at the machine, you will either be ignored or told off that you should order from the machine. In addition, almost every second order is incorrect... I now head to the Kaiserwiesen branch. The service there is very good

Always problems with orders (something is missing).

We ordered food. Apart from the fact that the churros were missing sugar and cinnamon, today the sauce was different instead of for dipping. Looked appetizing.👍🏻

And again I've been waiting for my food for almost 2 hours and it will definitely come cold again

Far from a fast food restaurant. We waited 15 minutes for food. The employees just stood around and talked. The burger was carelessly thrown together and cold!

I ordered something to eat and had to wait 2 hours and the food was cold as hell, I couldn't eat it.

Half of the delivery is missing, service discusses it and doesn't see the error. Paid 30 euros just for 3 burgers. Courier Jew

SOFORT SCHLIESSEN!!! Burger waren niemals! frisch!!! Mir war danach schlecht, musste fast kotzen!!!! Meinem Freund ging es danach auch richtig ranzig

Bad as hell!!! The waiting time in this branch is quite long and the employees take their time. In addition, my burger was cold and hard and the meat reminded me more of sausage slices than a delicious patty. The burgers were slapped together completely carelessly and after half an hour I had the diarrhea of ​​my life. Really underground!!

Disaster! Order received after more than two hours and then half is still missing again. The money is probably gone because I had paid in advance. And of course no one answers the phone. That was the last time.

Suff ist klar, aber nicht einmal eine Antwort das der Schmutz nicht kommt!!! Boah-Weltklasse.. Marv und Harry schnarchen zwar schon, ich jedoch warte am Fenster und höre mir die alten Klassiker von früher an. Mir kommt die Galle!!! Drecks Schuppen... Gruß Daniel aus Grettstadtt

Unfortunately it always takes longer than with other BKs, otherwise it's great

Long waiting times for your order and the food is only lukewarm 🤨

When we were there there were no toys available for the children's menu. 18 minutes waiting time from payment at the terminal until the food was handed over. Wrong shake. Fries and riffled potatoes only half full.

The worst service I have ever experienced.

Worst Burger King ever! The restaurant is dirty and the food was cold, be it burgers or fries, even the cheese wasn't melted. My daughter's burger was full of mustard, you can't do that to a 4 year old. Just don't go.

Burgers and fries cold, staff unfriendly... ;-(

It's better not to order inside, I just waited almost 30 minutes for a burger because they always took care of the drive-in💀. Of course I said something, but all I got was an annoyed “not my problem”. I probably spat in my burger afterwards but that doesn't make it much worse.

Only half of the food was rubbish

I ate at Burger King and my experience was really bad. The service was really disastrous and rude. I was there for an hour and they turned away half the customers. They didn't take orders at all and said to only order through the machine.

Super fast, super hot, drive in is the best shit here 😁

The incompetent staff can't speak German and shouts at you that you should order at the terminal.

Were in the drive-thru and couldn't order at the ordering column like usual, but had to go straight to the distribution point. We did that too. Then it took forever until everything was ready and then the Burger King said we should move forward a bit. By then I already had the drinks in my hand, but nothing had been paid for. If we hadn't made the guy at Burger King aware of it, they wouldn't have seen any money. That doesn't work at all!!!

Fast service and hot burgers and fries. We weren't there at peak times, The tray return carts were also pretty empty. Everything was really great 👍

Absolute impudence, I've eaten there very often and it never tasted the way it should. Yesterday, October 8th, 2024, was the end of Burger King here in Petersberg. There was a fingernail in my food (burger). This is absolutely not possible and should actually be punished by the health department. Just bad and disgusting. I'll add pictures

Arrives cold and half an hour late

Do not waste your money. Poor food! Poor customer service!

Dirt invites all unfriendly idiots I don't recommend anyone to work there, they will be graphically there because you will be insulted and loaded with dirt

Great Burger King...stands out...

Ordered at the drive in. Not lying 2. Car was in line and only got food after 30 minutes. Conditions catastrophic. 1. Point that stands out, the unclean windows at the entrance to the drive in. 2. Staff who don't really speak German. You have to constantly repeat yourself and you have the feeling of being abroad. 3. Food didn't taste good at all. 4. There were 3 cheeseburgers in there that weren't even ordered. That was definitely the last time here for us.

Cleanliness at the tables would be nice

So I have to say now that BurgerKing should withdraw from the delivery service. If you ordered at 7:03 p.m. and still haven't received anything at 8:10 p.m. It's no longer fast food in my eyes. I find it bad and sad.

Very unfriendly and takes forever even though there is little going on

Employees curse in front of customers and argue about who takes a break when and throw garbage around 🤦‍♂️ after 15 minutes of waiting for 2 Krispy Chicken I gave up and went somewhere else...

Instead of the announced 30-45 minutes (despite a small order), food only came after over two hours. Everything was cold. Even one star is still too many!

Delivery took 2 hours, the stated time was 45 minutes, food was cold, drinks and toys were not delivered

It couldn't be more impersonal. There have recently been terminals for ordering, there's no point in waiting at the counter as you'll be ignored. Then a number is shouted across the room and you can pick up your food. Never again. It's better to order from home or cook yourself.

It's been a year since it opened, but something is still missing. We haven't been able to buy strawberry milkshake there for over a year, and we wait a very long time for our orders. Once we waited more than 30 minutes for our order even though there were no people there.

The old grandma who was in the drive couldn't speak German and was very rude to us. I drove away without my order. She clearly said I should go to McDonald's. Sad but true

The waiting times are absolutely unbelievable. No matter whether the store is empty or full, the orders always take forever!!!

Unfortunately, it's no longer as fast and reliable as it used to be. The boss is completely overwhelmed with everything. You wait forever in the drive-in on weekends until it's your turn. In addition, the intercom system is very outdated and misunderstandings often occur. In addition, employees work there who hardly speak any German. Doesn't work at all.

They are so slow i coul've ordered 5 times at macdonalds, my food was laying on the warm plate for 10 minutes and the cashier grabbed some food for himself while there was a line waiting. They also forgot al the sauces and gave the wrong drink. what....

It's possible, there are far worse things.

Waited over 10 minutes for cold fries. Big King is exactly the same size as a normal cheeseburger, which is starting to be a disgrace - food is becoming more expensive and portions are getting smaller! Two weeks before that, you stood in the drive-thru for over 20 minutes and still weren't served!

Ordered and everything was wrong. The app said 25 minutes and after 2 hours there was still no one there. No one can be reached by phone. Good thing I paid by card. Got my money back straight away

Toilets suck. Service disaster, I waited 20 minutes for nuggets A complete disaster in terms of taste Never experienced anything like this

Delivered after an hour even though the BK app showed 32 minutes. The food was cold and completely unappetizing. The King Onien Rings we ordered were not delivered but rather cold limp fries. Had to be disposed of. The churros were probably fried in French fries oil because they tasted like cold French fries fat. I found fries between the churros. For €23.81 you can ask for more. After 3 hours I still have to burp what smells like old oil. I can't recommend anyone to eat here. Actually a case for the health department. For me the worst delivery service in Fulda.

Very overwhelmed staff. Had 2 king menus. Fries were uneatable, totally greasy and had a strange taste

No staff ! We've been waiting for 30 minutes now

Drive through underground slow. 3 cars in front of us resulted in a 32 minute wait

It feels like no one knows what he's doing. The staff works in disarray and there are no agreements. The staff wasn't friendly when ordering and waiting. If you had a quick question, you were immediately greeted with a bad mood. When ordering, some things were missing and were not implemented correctly.

I have an order for Delivery abandoned. The delivery took over 2 hours, the restaurant employees and the delivery person were incredibly unfriendly! The wrong address was noted and because I couldn't be reached by phone because I was called anonymously, the delivery person was even bolder when delivering (the restaurant employee reached me by phone and gave the delivery person the correct address). Both employees had difficulty understanding me! After spending almost €30 on the order and receiving the food, I discovered that the sauces had burst, the fries were soggy and the packaging had already oozed the grease from the contents and looked like it had been crushed . There were other unidentifiable stains on the boxes. In order to avoid any risk of a gastrointestinal infection, the €30 simply went into the trash. Never again!

You wait longer for food than for the third world war

I ordered there and instead of planted nuggets I got the real ones and my curly fries were missing?

Wartezeit Drive In unterirdisch - Hälfte der Bestellung fehlt - Essen nach 3 Minuten Fahrt zu Hause kalt - kann niemals frisch zubereitet gewesen sein! Frechheit

Apparently the ice cream machine is constantly broken. This time it was supposedly broken again and suddenly someone had ice cream with them when they ordered. Furthermore, you should hire staff who are reasonably fluent in German.

The staff was very unfriendly and there was no food until I said something and he gave it to me afterwards.

Ambiance is very nice, service is relatively fast, but sometimes really slow. Eating typical fast food, but never really had any problems, except yesterday, had a stomach ache and nausea after the burgers, my partner even vomited and I was fine after a few hours. Please see if your burgers look good.

1/2 hour waiting time for 1 double Whopper. The ad is not used correctly and ready orders are called out. Sometimes the burgers are piling up but there is no progress. Apparently too few staff are deployed. I can't rate the food yet.

Waited 15 minutes in McDrive, thanks for that.

The burger was fresh and very good 👍

Waited over two hours for my delivery which wasn't a big one. Food arrived cold. The phone is constantly busy so you can't even reach the people where the food is. Is the receiver simply placed next to it? It's a wonder to me that the store is still standing despite so many bad reviews.

There wasn't even any music playing when we entered the restaurant. My Fanta tasted like water. When I opened the lid I saw a urine-like liquid, definitely not Fanta

So the amount is still too much!!! Staff listless, food not fresh, parking lot and outdoor area dirty!!! I can't understand why bk doesn't do anything about it. They probably don't care as long as sales are generated.

I have never experienced such a bad-tempered staff and I was very dissatisfied with the service. I ordered food today for €50 and then we ate the food while driving and shortly afterwards all three got diarrhea, which is why these stars were so high. We won't be eating Burger King anymore

Waited 30 minutes for a burger with fries and a drink. Staff is a disaster

So much is forgotten, it's not normal.

Ordered twice and arrived super cold twice. For more than an hour it said: Order is about to arrive. Not good service when I brought this up.

The fast-foot chains are on the decline. Too expensive and poor quality food.

Been here several times. Food has been okay so far. Today there was rotten fish. Had a Fish King, which tasted a bit strange. Then halfway through it suddenly tasted really bad. Really rotten... I even had to spit it out and then I lost my appetite. Now I feel extremely sick and this will be the last time I enter this store... Something like this is dangerous and simply shouldn't happen.

Burgers freshly prepared and very tasty, staff friendly. Everything very clean.

It was quite dirty, the tables hadn't been wiped down, the tray trolley was full, a lamp was hanging from the ceiling on the table, the food was so-so...

Everything was ok so far. The Plant Nuggets really lack flavor. What would be even better is if there was a screen showing the number to get your food. The service staff had to call several times in vain.

April 14, 2024 Food ordered at 6:30 p.m. and was ready at 7:35 p.m. The food was completely cold. I didn't even know there were jalapenos on a Big King. In any case, one star in this rating is already one too many. Unfortunately, not everything seems to work that way. Were there for the last time.

Completely inept group of people have been waiting for our food for 30 minutes, it's not FAST FOOD!!!!!!

Rarely experienced such poor service. Apart from whether you haven't selected plant based in the terminal or not. If you have to wait 30 minutes for the food and it doesn't come out to eat in the restaurant but in a bag, you should be a little more accommodating when the customer notices that the food is not plant based but meat. (Everything was still packed) Simply saying your bad luck is not customer oriented. That was the very last time with you. Of course I put the food on the counter and left... If you don't eat meat, you just don't eat it.

Eating is not healthy, I fell asleep waiting for food in the sunshine in the morning. Still missing a bit of sunburn

The food is tasty. I won't give 5 stars because no place of this type deserves 5 stars. But of all such places, I like Burger King the most, in every corner of the world.

So far everything is fine, unfortunately not quite warm anymore, longer waiting time after ordering at the terminal

The order is late and everything was very cold.👎

Citizen King is and remains Citizen King.

Einfach nur ungenügend und alles andere als gut ,was auch immer,nie wieder nieeeeee wieder....,,???????!.????!!???...????.?.

The food was fresh and prepared as specified. The tables weren't wiped down and receipts were flying around on the floor. After eating I wanted to take a shake to go with me but the self order machine kept complaining that it couldn't carry out the process. I made sure the machine actually worked for a change. The employee didn't ask if he could help me, but pointed me to Self Order. I say it's not possible but he showed no further interest in me as a guest because he was serving Drive Inn at the same time and his friends were waiting. I then left without ordering any further. Don't think I'll go there again.

This time the visit was ok, but sometimes not everything is correct in this branch. It is used as a test object for price increases and sometimes there are only two meats on an Xtralong... But there should be 3 meats... If you check the order everything is usually ok

Very friendly staff, short waiting time

Incompetent staff took 40 minutes for 3 citizens.

You have to get food and it is not brought to anyone, and the tables are dirty.

Unfortunately I can only give one point. We were at Burger King Petersberg last night. I stood at the front of the checkout for probably 10 minutes and no one asked me if they could help me. two cash registers and a “cash register closed” sign. I only had to order at the terminal when I asked... Then the food was still lukewarm and the bacon wasn't fried well! We don't even want to talk about the cleanliness, the tables were all dirty and the push cart for the trash was so full that my bag of trash didn't even end up on the top of the trash heap! Unfortunately, I have to say that this branch is the biggest disaster I have experienced so far.

Super fresh preparation Super friendly team Lovely again Kind regards ❤️❤️

Ordered via the app, order was incorrect and incomplete. Then tried to call, but no one answered. Bad service. In addition, the rest of the food was cold