Burger King Petersberg in Petersberg

I ate at Burger King and my experience was really bad. The service was really disastrous and rude. I was there for an hour and they turned away half the customers. They didn't take orders at all and said to only order through the machine.

Super fast, super hot, drive in is the best shit here 😁

The incompetent staff can't speak German and shouts at you that you should order at the terminal.

Were in the drive-thru and couldn't order at the ordering column like usual, but had to go straight to the distribution point. We did that too. Then it took forever until everything was ready and then the Burger King said we should move forward a bit. By then I already had the drinks in my hand, but nothing had been paid for. If we hadn't made the guy at Burger King aware of it, they wouldn't have seen any money. That doesn't work at all!!!

Fast service and hot burgers and fries. We weren't there at peak times, The tray return carts were also pretty empty. Everything was really great 👍

Absolute impudence, I've eaten there very often and it never tasted the way it should. Yesterday, October 8th, 2024, was the end of Burger King here in Petersberg. There was a fingernail in my food (burger). This is absolutely not possible and should actually be punished by the health department. Just bad and disgusting. I'll add pictures

Arrives cold and half an hour late

Do not waste your money. Poor food! Poor customer service!

Dirt invites all unfriendly idiots I don't recommend anyone to work there, they will be graphically there because you will be insulted and loaded with dirt

Great Burger King...stands out...

Ordered at the drive in. Not lying 2. Car was in line and only got food after 30 minutes. Conditions catastrophic. 1. Point that stands out, the unclean windows at the entrance to the drive in. 2. Staff who don't really speak German. You have to constantly repeat yourself and you have the feeling of being abroad. 3. Food didn't taste good at all. 4. There were 3 cheeseburgers in there that weren't even ordered. That was definitely the last time here for us.

Cleanliness at the tables would be nice

Very unfriendly and takes forever even though there is little going on

So I have to say now that BurgerKing should withdraw from the delivery service. If you ordered at 7:03 p.m. and still haven't received anything at 8:10 p.m. It's no longer fast food in my eyes. I find it bad and sad.

Employees curse in front of customers and argue about who takes a break when and throw garbage around 🤦‍♂️ after 15 minutes of waiting for 2 Krispy Chicken I gave up and went somewhere else...

Instead of the announced 30-45 minutes (despite a small order), food only came after over two hours. Everything was cold. Even one star is still too many!

It couldn't be more impersonal. There have recently been terminals for ordering, there's no point in waiting at the counter as you'll be ignored. Then a number is shouted across the room and you can pick up your food. Never again. It's better to order from home or cook yourself.

Delivery took 2 hours, the stated time was 45 minutes, food was cold, drinks and toys were not delivered

It's been a year since it opened, but something is still missing. We haven't been able to buy strawberry milkshake there for over a year, and we wait a very long time for our orders. Once we waited more than 30 minutes for our order even though there were no people there.

The old grandma who was in the drive couldn't speak German and was very rude to us. I drove away without my order. She clearly said I should go to McDonald's. Sad but true

The waiting times are absolutely unbelievable. No matter whether the store is empty or full, the orders always take forever!!!

Unfortunately, it's no longer as fast and reliable as it used to be. The boss is completely overwhelmed with everything. You wait forever in the drive-in on weekends until it's your turn. In addition, the intercom system is very outdated and misunderstandings often occur. In addition, employees work there who hardly speak any German. Doesn't work at all.

They are so slow i coul've ordered 5 times at macdonalds, my food was laying on the warm plate for 10 minutes and the cashier grabbed some food for himself while there was a line waiting. They also forgot al the sauces and gave the wrong drink. what....

It's possible, there are far worse things.

Waited over 10 minutes for cold fries. Big King is exactly the same size as a normal cheeseburger, which is starting to be a disgrace - food is becoming more expensive and portions are getting smaller! Two weeks before that, you stood in the drive-thru for over 20 minutes and still weren't served!

Ordered and everything was wrong. The app said 25 minutes and after 2 hours there was still no one there. No one can be reached by phone. Good thing I paid by card. Got my money back straight away

Toilets suck. Service disaster, I waited 20 minutes for nuggets A complete disaster in terms of taste Never experienced anything like this

Delivered after an hour even though the BK app showed 32 minutes. The food was cold and completely unappetizing. The King Onien Rings we ordered were not delivered but rather cold limp fries. Had to be disposed of. The churros were probably fried in French fries oil because they tasted like cold French fries fat. I found fries between the churros. For €23.81 you can ask for more. After 3 hours I still have to burp what smells like old oil. I can't recommend anyone to eat here. Actually a case for the health department. For me the worst delivery service in Fulda.

Very overwhelmed staff. Had 2 king menus. Fries were uneatable, totally greasy and had a strange taste

No staff ! We've been waiting for 30 minutes now

Drive through underground slow. 3 cars in front of us resulted in a 32 minute wait

It feels like no one knows what he's doing. The staff works in disarray and there are no agreements. The staff wasn't friendly when ordering and waiting. If you had a quick question, you were immediately greeted with a bad mood. When ordering, some things were missing and were not implemented correctly.

I have an order for Delivery abandoned. The delivery took over 2 hours, the restaurant employees and the delivery person were incredibly unfriendly! The wrong address was noted and because I couldn't be reached by phone because I was called anonymously, the delivery person was even bolder when delivering (the restaurant employee reached me by phone and gave the delivery person the correct address). Both employees had difficulty understanding me! After spending almost €30 on the order and receiving the food, I discovered that the sauces had burst, the fries were soggy and the packaging had already oozed the grease from the contents and looked like it had been crushed . There were other unidentifiable stains on the boxes. In order to avoid any risk of a gastrointestinal infection, the €30 simply went into the trash. Never again!

You wait longer for food than for the third world war

I ordered there and instead of planted nuggets I got the real ones and my curly fries were missing?

Wartezeit Drive In unterirdisch - Hälfte der Bestellung fehlt - Essen nach 3 Minuten Fahrt zu Hause kalt - kann niemals frisch zubereitet gewesen sein! Frechheit

Apparently the ice cream machine is constantly broken. This time it was supposedly broken again and suddenly someone had ice cream with them when they ordered. Furthermore, you should hire staff who are reasonably fluent in German.

If you're hungry quickly, a burger always works.

The staff was very unfriendly and there was no food until I said something and he gave it to me afterwards.

Ambiance is very nice, service is relatively fast, but sometimes really slow. Eating typical fast food, but never really had any problems, except yesterday, had a stomach ache and nausea after the burgers, my partner even vomited and I was fine after a few hours. Please see if your burgers look good.

1/2 hour waiting time for 1 double Whopper. The ad is not used correctly and ready orders are called out. Sometimes the burgers are piling up but there is no progress. Apparently too few staff are deployed. I can't rate the food yet.

Waited 15 minutes in McDrive, thanks for that.

The burger was fresh and very good 👍

Waited over two hours for my delivery which wasn't a big one. Food arrived cold. The phone is constantly busy so you can't even reach the people where the food is. Is the receiver simply placed next to it? It's a wonder to me that the store is still standing despite so many bad reviews.

So the amount is still too much!!! Staff listless, food not fresh, parking lot and outdoor area dirty!!! I can't understand why bk doesn't do anything about it. They probably don't care as long as sales are generated.

There wasn't even any music playing when we entered the restaurant. My Fanta tasted like water. When I opened the lid I saw a urine-like liquid, definitely not Fanta

I have never experienced such a bad-tempered staff and I was very dissatisfied with the service. I ordered food today for €50 and then we ate the food while driving and shortly afterwards all three got diarrhea, which is why these stars were so high. We won't be eating Burger King anymore

Waited 30 minutes for a burger with fries and a drink. Staff is a disaster

So much is forgotten, it's not normal.

The fast-foot chains are on the decline. Too expensive and poor quality food.

Ordered twice and arrived super cold twice. For more than an hour it said: Order is about to arrive. Not good service when I brought this up.

Been here several times. Food has been okay so far. Today there was rotten fish. Had a Fish King, which tasted a bit strange. Then halfway through it suddenly tasted really bad. Really rotten... I even had to spit it out and then I lost my appetite. Now I feel extremely sick and this will be the last time I enter this store... Something like this is dangerous and simply shouldn't happen.

Burgers freshly prepared and very tasty, staff friendly. Everything very clean.

It was quite dirty, the tables hadn't been wiped down, the tray trolley was full, a lamp was hanging from the ceiling on the table, the food was so-so...

Everything was ok so far. The Plant Nuggets really lack flavor. What would be even better is if there was a screen showing the number to get your food. The service staff had to call several times in vain.

April 14, 2024 Food ordered at 6:30 p.m. and was ready at 7:35 p.m. The food was completely cold. I didn't even know there were jalapenos on a Big King. In any case, one star in this rating is already one too many. Unfortunately, not everything seems to work that way. Were there for the last time.

Completely inept group of people have been waiting for our food for 30 minutes, it's not FAST FOOD!!!!!!

Rarely experienced such poor service. Apart from whether you haven't selected plant based in the terminal or not. If you have to wait 30 minutes for the food and it doesn't come out to eat in the restaurant but in a bag, you should be a little more accommodating when the customer notices that the food is not plant based but meat. (Everything was still packed) Simply saying your bad luck is not customer oriented. That was the very last time with you. Of course I put the food on the counter and left... If you don't eat meat, you just don't eat it.

Eating is not healthy, I fell asleep waiting for food in the sunshine in the morning. Still missing a bit of sunburn

The food is tasty. I won't give 5 stars because no place of this type deserves 5 stars. But of all such places, I like Burger King the most, in every corner of the world.

So far everything is fine, unfortunately not quite warm anymore, longer waiting time after ordering at the terminal

The order is late and everything was very cold.👎

Citizen King is and remains Citizen King.

Einfach nur ungenügend und alles andere als gut ,was auch immer,nie wieder nieeeeee wieder....,,???????!.????!!???...????.?.

The food was fresh and prepared as specified. The tables weren't wiped down and receipts were flying around on the floor. After eating I wanted to take a shake to go with me but the self order machine kept complaining that it couldn't carry out the process. I made sure the machine actually worked for a change. The employee didn't ask if he could help me, but pointed me to Self Order. I say it's not possible but he showed no further interest in me as a guest because he was serving Drive Inn at the same time and his friends were waiting. I then left without ordering any further. Don't think I'll go there again.

This time the visit was ok, but sometimes not everything is correct in this branch. It is used as a test object for price increases and sometimes there are only two meats on an Xtralong... But there should be 3 meats... If you check the order everything is usually ok

Very friendly staff, short waiting time

Incompetent staff took 40 minutes for 3 citizens.

You have to get food and it is not brought to anyone, and the tables are dirty.

Super fresh preparation Super friendly team Lovely again Kind regards ❤️❤️

Unfortunately I can only give one point. We were at Burger King Petersberg last night. I stood at the front of the checkout for probably 10 minutes and no one asked me if they could help me. two cash registers and a “cash register closed” sign. I only had to order at the terminal when I asked... Then the food was still lukewarm and the bacon wasn't fried well! We don't even want to talk about the cleanliness, the tables were all dirty and the push cart for the trash was so full that my bag of trash didn't even end up on the top of the trash heap! Unfortunately, I have to say that this branch is the biggest disaster I have experienced so far.

Ordered via the app, order was incorrect and incomplete. Then tried to call, but no one answered. Bad service. In addition, the rest of the food was cold

Cleaner and better equipped after renovation

Absolut überfordert! 30 min Wartezeit. Noch nie so einen Trödeltrupp erlebt. Nicht zu empfehlen! Dann mal lieber zum MC….

Worst Burger King I know, paid via PayPal and never received a delivery 😠

Our order was forgotten under the heat lamp, put together after 15 minutes when asked and then half of it was forgotten. The burgers and fries were then cold. All this even though nothing was going on. Sorry it doesn't work at all...

Have it your way can no longer be their motto. I find it impossible to pay 40 cents if you order a tomato after you have canceled the salad. This Burger King has been renovated and is modern, but the taste of the products has not improved. I won't be a Burger King customer any time soon.

A disaster. Yesterday I just wanted to get a small french fry and chicken nuggets for my grandson. So I go to the drive in. 2 cars ahead, ohh that'll be quick I thought. Aha puff cake. We waited 30 minutes, 30 minutes for a small order. At the checkout there is a person who serves the customers in the restaurant and at the same time takes the drive-thru order. There are 3 employees in the kitchen and a completely overwhelmed “branch manager” in the middle. For me personally, a beginner, a would-be boss or something like that. He can be anything but not a boss, sorry. I wanted to talk to him and ask if it was normal to wait that long. Then I was made to feel stupid. I would throw the man out on the spot without any ifs or buts. He should look for another job, e.g. parking lamp. Hope someone in charge at Burger King reads this.

Absolut Frechheit. Ich stande bald eine Stunde im Drive in,bei 5 Autos. Das Essen war kalt und nur so dahingeklatscht. Mein Getränk war auch nur halb voll…nie wieder

After a very long wait, the order was incomplete (10 people). I had to do a lot of convincing to gradually get the missing items. In the end we skipped a portion of fries because I was tired of fighting for every item. On January 19, 2024 at 7:10 p.m

Mit Jogginghose hinter der Theke kann nicht jeder Und die Bestellungen gehen auch nur nacheinander mit langer Wartezeit 👍🏼

Essen war relativ in ordnung. Schöne Sitzplätze aber das Essen war kein bisschen wie auf der Werbung. Ich fand es nicht so toll aber es ist Ansichtssache.

Bedienung bzw Bestellung an der Theke/Kasse- Keine Chance,als wäre man Luft.Nicht jeder will an diesen Automaten bestellen,wer es nicht macht,wird nicht bedient oder beachtet.Nur weiter so,ich kann auch zur Konkurrenz gehen,unmöglich sowas

Lecker, Sauber, Schnell, alles gut...

Ich finde es richtig unhöflich, dass meine Anrufe blockiert werden, obwohl ich jetzt dreimal angerufen habe und auf mein Getränk warte, dass 3,60 € gekostet hat. Also, wenn mein Getränk heute nicht ankommen wird, werde ich bei Lieferando eine Beschwerde eingehen und die werden mir das Geld zurück erstatten!!!

Eben was bestellt zum liefern! Lieferzeit eineinhalb Stunden die Burger 🍔 waren schon kalt, haben die halt in der Mikrowelle warm gemacht geschmeckt hat es trotzdem 🤣 wenn der Hunger treibt

Immer noch das gleiche freundliche Personal, Rolli WC sauber

Essen war wie bei burger King halt der Gasthaus könnte etwas wärmer sein es war frisch

War alles super und schnelle Lieferung Danke

Burgery nezklamou nikdy pokaždé dobré pokud si vyberete z top burger

Essen sehr gut, frisch zubereitet und alles noch warm. Schöne moderne und bequeme Stühle und Bänke. In den 45 Minuten wo ich da war wurden die Tische leider nicht gewischt, obwohl sie schmutzig waren. Das Tablett paßte leider nicht mehr in den Wagen, beide voll und auch die wurden nicht geleert. Aber dafür sehr freundliche und schnelle Mitarbeiter, Fazit: benutzt den Drive Inn.

Wir sind hier immer sehr zufrieden

Der Hunger treibt es rein, sauber nicht wirklich WC Anlagen gehen gar nicht. Sitzplätze und Tische könnte man auch abwischen.

Nachdem sich die Schlange im Drive-In fast eine halbe Stunde! so gut wie gar nicht bewegt hat, sind wir und andere Autos wieder rückwärts rausgefahren.

Beim letzten Besuch 11/23 sage und schreibe 40 min auf das Essen gewartet. Personal völlig überfordert. Die anderen wartenden waren auch nicht sehr begeistert. Essen war dann ok bis auf die Wunsch Zutaten beim Burger.. (ohne Zwiebeln usw.. aber ganz normal mit Zwiebeln bekommen... Erstmal nicht wieder.

Leider hat man dort lange Wartezeiten.

Das Essen ist nicht mehr so gut wie es einmal war. Ich bekomme jedesmal den flotten Otto wenn ich dort etwas gegessen habe. Von Hygiene halten die dort auch nicht viel. Keine Handschuhe werden vom Service getragen. Das ist eklig. Beim anrichten von Lebensmitteln sollte das ein Muss sein. Das ist in der Gastronomie so üblich auch das man nicht in Straßen Klamotten in der Küche herum läuft. HYGIENE wird dort nicht beachtet, obwohl es Uniformen gibt, tragen sie nicht alle. Deshalb gibt es den Tag über fast keine Gäste mehr zu bedienen. Bei meinem letzten Besuch waren es gerade mal Leute. Ändert euer Verhalten, oder ihr geht ein..

Wartezeiten variieren hier immer mal. Ist aber alles im Rahmen. Essen ist ok. Könnte manchmal etwas wärmer sein.

I am very excited! One of the cleanest and most perfectly positioned fast food restaurants in Petersberg / Fulda. The staff is always very friendly and fast.

Hat uns gut gefallen. Sehr freundlich und lustig,.Wir gehen wieder dort hin.