Burger King Peine in Peine

Never again – disappointing experience across the board Unfortunately, my visit to the Burger King Peine branch (Heinrich-Hertz-Str. 27) on April 12, 2025 was a bitter disappointment. The taste of the burgers was absolutely inedible - dry, carelessly prepared and the bite felt like you were biting into a cardboard box. The onion rings were soft and mushy, completely lacking in bite or freshness. The waiting time was particularly frustrating: despite only one order for four people, the staff seemed overwhelmed and it took far too long for us to receive our food. Overall, I had the impression that neither quality nor customer service was a priority here. This was definitely the last visit to this branch for me. It's a shame about the time and money.

Waited 55 minutes for our food in the half-full restaurant. Never again!

Unfortunately, this Burger King is an absolute failure. Waited 30 minutes for warm food, forgotten parts... Then waited 45 minutes for two ice creams, a milkshake, churros and a coffee... and then the coffee was missing. Staff only speak shaky German and don't understand complaints. The shift manager does not have his team under control. Garbage piles up in the return area and is not emptied. Anyone who eats here has themselves to blame.

I waited a full 40 minutes for my order. There can no longer be any question of fast food - every restaurant is faster. In particular, the staff that put the burgers together had a sense of calm. A few more people in the kitchen would also make sense.

Very nice staff and my order came after just 6 minutes. The food was also very good. We were there with the entire class and everyone was happy

An absolute disgrace. I waited almost 45 minutes for my order. Never again Burger King in Peine. Next time I'd rather go to McDonalds.

We waited 30 minutes for 2 cheeseburgers and 2 nugget burgers. Bad service, unfriendly staff never again!

The restaurant is clean. The staff is friendly and helpful. Wait times are reasonable, given the wide selection of products. We'll be happy to come back.

Top service and quick delivery of the order. One of the best organized Burger King locations I've ever been to. Super nice and competent staff

Better than the McCes right next door!

Very well located on the Peine bypass with a large, sunny terrace. The interior design is not the most modern style, but it is very well maintained and clean. I was particularly pleased about the very nice contact with the restaurant manager, who served me very friendly and courteously. The food I ordered was freshly prepared and was therefore really hot. I would love to come back here.

The ugliest and most horrible burger I've ever had at Burger King... Nothing about any of my burgers was fresh, they were both really old and just plain ugly. I would love to puke it all up in the square. Had a Big XXL The salad was 20 minutes ago and stuck to the paper. The patty puffed up and touched the grill 20 minutes ago. I don't know what's so difficult about it, there are definitely guidelines for preparing burgers like this, it's not 0000 or any other time, it's around 1330, it's unbelievable that something like that is still being served, and that they work in the service sector.. unbelievable staff like that. I definitely can't recommend it

We waited 30 minutes for the food. The burger was lukewarm and soggy. I'm done.

You wait forever for your food here, 45 minutes for 2 hamburgers and the place was full

In itself, yes. BUT waiting 30 minutes for two burgers isn't particularly good!

Very grumpy male waitress. You're just an older man and not a pretty young woman. This time I received the order relatively quickly. But as always in this branch, something was missing. King Junior box with nuggets and of course the nuggets were missing. And that even though the waitress took another look into the box because of the toy she wanted. A clear 6 for the staff. It's not the first time it's been noticeable there.

I ordered 2 burgers from the menu and had to wait half an hour, that's not possible. Burgers are very hot and fresh. The staff comes across as a bit unmotivated. I think the toilets smelled very strongly of a drain. When I asked how long my order would last, it was 10 minutes because they were alone. I can understand it, it's very stressful, but there really isn't much going on here and I don't think that's possible at all, that people have to wait half an hour, so I don't think I'll come back here again. The drink is only halfway up filled Lg

Waiting time for 3 burgers with fries over 45 minutes.

We've been waiting at the drive in for almost 30 minutes. Nothing is progressing. Super annoying.

Food was tasty and hot. Unfortunately it took a long time from ordering to receiving the food. The ambience is nice and new.

It was quick service and tasty too, good charging options nearby

We gave this Burger King another chance, now everything is running smoothly, everything is clean and tidy, friendly employees. The burger menu tasted good and made me want to visit again. I would have liked people to ask about the size of the drink and not just assume the 0.5 liter bucket in the menu. It's a shame if you return half a cup. Maybe next time I'll think about whether there are smaller drink sizes

It took a little longer for my food to arrive while I was waiting in the drive, but I was compensated with a free baklava ice cream. Very nice staff 👍

The difference between the order in the picture and the video I received)))

The waiting times have been going on for a long time and it has nothing to do with quick snacks

Long wait, burger lukewarm, Tables not clean. I wouldn't visit again.

The restaurant was clean and the food was hot and the workers there are doing their best, thank you Burger King 🍔

Avoid this shop if you don't want to wait an hour for your food

Completely overwhelmed staff who don't work proactively at all. 2 burgers, 1 kids menu and churros 40 minutes waiting time. We were really annoyed. The burgers lay under the warming lamp for 10 minutes. Is frying churros so complicated? On average, there were always 16 orders in progress, but only two were worked on at the same time. We wanted to grab something quick to eat on the way… Never again

I really enjoyed my visit for today. The free Wi-Fi was a great benefit and the seating and guest toilet were incredibly clean. It's nice to have a place on the highway where you can enjoy a meal in peace and get some work done. Staff very friendly, especially the employee, Markos, was always polite and very helpful when ordering at the kiosk.

You have to expect half an hour if you want to eat at Burger King, that's too long. McDonald's is much, much better

The burgers were okay, However, the waiting time was excessive. There was really nothing going on, 1 burger and 2 tortilla 45 min wait. The employees were hopelessly overwhelmed. I actually thought about getting my money back and driving 400m further to McDonald's. Definitely not anymore for now

Would actually get 5 stars if you didn't always forget to put half of it in the bag. Again today, unfortunately only noticed at home.

Never again. Food arrived thirty minutes late and one thing wasn't right. Plus it was dry. It didn't taste that tasty either. Afterwards I had shitty shit

Unfortunately there was no visit as this branch only opens at 12pm! 12 noon?! I was there at 11:45 a.m. and didn't want to wait. At 12 p.m. I was already in Braunschweig, whose branch opens at 9 a.m.

Unfortunately, the kitchen staff's deceleration does not pass on to the guests. Next time we will go to a different restaurant.

Nice and clean shop with nice employees who are happy to help you. The food is always fresh and prepared quickly. I would love to come back.

Today the kitchen remains cold, the grill is untied...

Today, January 19th, at 5:40 p.m. I was at the Burger King drive-thru and just wanted to order a Hot Blondie. I was second in line and thought it would be quick. But after 15 minutes of waiting I was still there. Since I found this quite long, I decided to go to the window and ask if my blondie was ready yet. I also spoke briefly to the people in the car in front of me and jokingly asked them how much they had ordered that it was taking so long. They told me that they only ordered two menu items. When I asked the employee at the window if she could give me my Blondie, she was completely condescending and acted as if that was an impossible request. The people in front of me had even offered to make room so I could drive out when I got my blondie. Her response was that the people before me had ordered a lot. When we told her that wasn't true, she changed her story and then said that the people behind me had ordered a lot. That didn't make any sense to me at all. Why should I wait for my food just because someone behind me ordered a lot? It's logical that you process the people's orders first. The whole situation was frustrating, and the employee's behavior only made it worse. Their rude tone and reactions were simply unacceptable. I was willing to vacate the place if only I could get my hot blondie. Instead, I was stalled and fobbed off with flimsy excuses. This kind of behavior shouldn't happen in customer service. It would be nice if customers' wishes were better addressed in the future.

But it was really bad back then. I thought it would have changed. Unfortunately no, but it's exactly the right shed for young professionals.

Slow service and unmotivated staff, waited 30 minutes for food with few customers..

Unfortunately, the waiting time was far too long (approx. 30 minutes) with low occupancy. Absolute disaster.

Just got out of the car and got a pretty mushy "closed" thrown at my head. I'll just go to the competition.

I think that at Citizen King the food is prepared quickly and there is always something new. Personally, I like Burger King, the food is great and the employees are super friendly ☺️

Nice atmosphere! Service is matter-of-fact - sober, nothing more. Drinks were delivered quickly, tea and coffee were very hot and plentiful! . One of the toilets was broken. Suitable for a short stopover.

Very friendly staff and freshly made food

Clean, conveniently located, very friendly staff, food of the usual quality.

We had to wait 40 minutes for food, which was better

Hello, One wonderful day I wanted to eat something relaxed with my friend, it was 7:50 p.m., but I was still able to place the order, and at around 8:20 p.m. our hard-earned food was ALREADY READY. We now picked up the food and were NOT even allowed to eat it on site, but at least we both got free ice cream. We live in Vöhrum, which is why we could hardly enjoy the free ice cream. You have to know.

Ordered 4 burgers once and never again Waited 30 minutes, then the service left and then nothing happened. After 30 minutes we got the burgers simply slapped together, meat and sauce no longer almost cold. And the store wasn't even full yet

My visit wasn't intended to go out to eat there, but actually just to have a quick rest in the loo because I was still hungry after going to the loo, so I decided to eat something there at the end of the song. top

Disaster. The food was cold despite waiting 15 minutes. The staff is friendly but unfortunately understaffed. The ambience would have been better if there was music playing rather than just children's voices.

The burgers tasted very good, unfortunately the fries were hotter than the citizens, the citizens were lukewarm, due to the waiting time. The staff did what they could.. like everywhere in the catering industry, there is a lack of staff. Employees were friendly. Burger King closes at 8 p.m. in the evening!

Worst Burger King so far. And what kind of opening times are these?! Then just leave it closed all the time.

It was the first time with my fiancé. The inside was clean, we didn't have to wait long to order, and the food was delicious. I recommend! ♡ Especially Onion rings with cream sauce and tortillas ;)

I feel compelled to write a Google review about my values. I entered the Burger King very hungry (only had breakfast that day) at about 5 minutes before 8 p.m., without knowing that it closes at 8 p.m. I was sent out 2 minutes later with the explanation that the cash register was already closed. Now hold pizza from a friendly local fast-food pizzeria in your hand!

The future king of the pirates Luffy and his friends are on the way to the One Piece. And grab a little refreshment at Burger King in Peine. Feel free to come by before they set sail again to fulfill their dream of One Piece. We look forward to seeing you✌🏻😊

I've never had a hot burger there, they're basically always lukewarm or cold!

I'm speechless. 3x menu And 2 citizens individually 74€!!!!!!! Plus 45 minutes waiting time. We wanted to eat in the restaurant... and then the food is packed to take away because the place closes at 8 p.m. Guys, you should ask yourself whether the customer is king. We were here for the last time!

We won't come back. The burgers and fries were beyond cold. And as soon as we walked in we saw dirty tables, the floor was sticky and the clearance carts were full of rubbish. There was little motivation and little interest among the employees! Our order took a long time. But we got honest and asked ourselves why? The price-performance ratio and the quality simply no longer match! Once and NEVER again!

The food was hot, the fries were crispy, and it tasted good too. Only had to wait 20 minutes for the order Update: a burger place that's actually quite busy closes at 8 p.m.?! So it doesn't last long

Unfortunately, some tables were dirty and ordering or being prepared took a long time, there wasn't that much going on. At least the tables should be clean, but that's a shame. Unfortunately, the location cannot do anything about the unclean behavior of the customers.

It's okay, the salad dressing and the French fries sauce were missing from the order and I also had to ask for the drink I paid for.

Some of the burgers are wrong or something is missing. No apology or anything like that.

The food was cold and the wait was super super long. I'm going to Braunschweig next time

Unfortunately it's getting old, but still okay. Staff tries hard, but sometimes seems a bit overwhelmed and stressed. Food at a stable BK standard. So, that's good.

As always at BURGER KING, attention is paid to order and cleanliness

Clean store, delicious food and helpful staff

They helped me to a coffee in a most pleasant way

Very nice restaurant. The restaurant very clean and air conditioned. The staff is friendly and helpful. Highly recommended.

The restaurant was clean and the food was hot and the workers there are doing their best, thank you Burger King 🍔

I'll never go there again! The cola and apple spritzer we ordered were still water with a hint of flavor, the “chocolate milkshake” was vanilla, the medium fries were small and one large frie was completely missing. When we went in to say this we were given a medium fries and on the way out we heard the discussion that one employee had put fries in and the other couldn't just hand out fries, so really just cheeky. All the employees were completely emotionless, no friendly service, no smile, no good service.

You can only eat here if you have a lot of time. Orders in the drive-thru take 15 minutes to be handed over - if there is no car there beforehand. Otherwise it can easily take half an hour or longer. You should also check EVERY order carefully. It is 99% guaranteed that something is missing. Fast food works differently.

The branch looks very clean. The burgers were freshly made, which you can see in the open kitchen. Top

Super slow! It took forever... 20 minutes for a plant based long chili cheese...fast food? It's almost not.

For weeks the food was freshly prepared, hot and really good, even if it took a while. But better this way than today, old fries and the burger not fully cooked. Bacon half raw, cheese not melted, meat not freshly prepared. Very quick, but it's no use if it doesn't taste good.

Absolutely not worth mentioning, everything was great

I have nothing against waiting, but seriously if you can see that customers are waiting for their orders then the five good ladies should try to do their work and not stand at the front of the checkout and chat the whole time even though they are customers stand there and wait And a big thank you to the gentleman who then decided to get our last burger because the ladies were busy chatting

Unfortunately, we were not at all satisfied with our experience at BK. Despite the low occupancy, we had to wait almost half an hour for our food. The portion appeared to be significantly smaller than on the order display. In the end we left unsatisfied and hungry.

Good food, unfortunately, like now, you have to order from the automatic ordering machine almost everywhere, which is sometimes very annoying. It was very cold there, maybe the air conditioning was set too cold? The sanitary facilities are relatively clean.

It took a very long time, even though there wasn't much going on, tables were dirty and return was completely full

Unfortunately there are no garbage cans outside in the parking lot. The service at the drive-in counter was great.

Went to BK after the concert and all the food was warm. Cozy atmosphere

We each ordered a menu of 2 burgers, fries and drinks. Burgers were freshly prepared, The order was ready after about 15-20 minutes, the employee wasn't unfriendly, but hardly said a word. Ate our things in the car, less than 5 minutes after the order was handed over to us, burger lukewarm, fries cold The temperature in the store itself is very fresh We won't go there again

Long wait even though there wasn't much going on. Otherwise it's good.

Here, cold, raw bacon is offered as an extra to the salad. When asked by the service staff, this was presented as normal. Sorry, I just find that disgusting.

The burger was cold. The toilets are a disaster. They haven't been wiped for ages. Disgusting...Nope, not going there again.

Haven't been here for a very long time. Today is the first time I've been here with my son in over 10 years. The food is delicious and hot again. Anyone who loved Burger King in Peine will come back. Everything is made fresh and not 1 hour. left on display. Friendly service. Everything fine.

Everything was good, food was fresh and clean 👍

Waited 25 minutes for food. If the store had at least been full then I would certainly understand. But the fact that the food is cold is super cheeky. You could actually have left the store closed. I've always ordered and eaten at Burger King, that will change now when I get a Jap... Ciau cocoa

Waiting 25 minutes for the food when the shop is empty is great for a fast food restaurant disaster

The slowest burger place in Germany. If you're Lucky they can manage one order in 5 minutes

Compared to other stores in the chain, you had to wait a little longer, but it was freshly prepared. Maybe order with the app next time?!

We waited over 1 hour for our order. There was no apology or compensation. The only statement was: "... meat machine defective or not strong enough" Never again!

If fast food isn't fast, then something has gone wrong. Waiting times of over 25 minutes in an almost empty restaurant are a disgrace

As always, it tastes delicious, but the wait can be a bit long.

Dirty tables, cold food that we had to wait almost 30 minutes for.

BK was better! Food without taste. But everywhere! 👎

About 30-40 minutes in the drive-in, although there were very few cars ahead! As luck would have it, we were in a hurry, hungry, with a child in the car! Service like turtles. I have never seen such slow progress of a car! Nightmare !

Free toilet, food came quickly, everything was prepared quickly and freshly, fries were hot, fresh from the deep fryer