Burger King Leutkirch in Leutkirch im Allgäu

Often the order is incorrect and too little, and the requested information is not taken into account

So this is supposed to be the new Burger King Big King. The previously good King Wings are now called Flame Kings and are so spicy that they are inedible. Plus an ice cream that was halfway ok. Almost 18 euros for such a disgusting meal. Incredible! Off into the bin. Never again. Ps: the faucet on the men's toilet has apparently been broken for weeks when I look at the other reviews. It didn't work for me either. Instead of writing a meaningless standard text under every bad review, you should correct all the grievances that people complain about here.

the chicken in the burger very good and very big discounts on the app

Very friendly staff, but that's about it

Regular bk food. Regular atmo. Slowest fast food ever.

For the 100th time the order was not complete!! Ordered takeaway, was looking forward to the meal at home and was missing something again...

I think the best way to describe it is with the word: “inadequate”! Men's toilet: broken faucet, hairdryer doesn't work Ladies toilet: no toilet paper! At the entrance the ashtray is overflowing, cleanliness on the tables: so-so… Friendly but unmotivated staff, we had 3 orders, something wasn't right with each of them... various drinks, such as Coke-Light, were out, the Cola machines weren't working. In any case, the time that the staff has to stand around is not invested in hygiene or only inadequately. How you can run a business like that is completely incomprehensible to me and that's why all in all I won't be entering this restaurant again!

Long waiting time. Instead of Chilli Cheese King Crispy CHICKEN, I got a double Whopper with extra bacon, nugget burger in the veggie version instead of meat as ordered. Was taken off the tray again and placed on our neighbor's table. The King Fusion Crunshy Lion has no crunch at all. Dry construction site, as there was no water from the tap or in the cup, nor was there any Fanta or Appelschorle. Pros: Patty at King Beef was medium rare. I'd love to come back.

If you definitely visit, it's worth it

The food is on a normal Burger King level. However, the order was incomplete and various items were missing. The Cola freestyle drinks machine was broken. The standard drinks were still available. There was some rubbish lying around in the restaurant and the toilets were a real disgrace. Not only did it smell bad but there was also a pool under the urinals. It was probably similar in the women's toilet.

Waited far too long for the food and then the wrong thing arrived. When the complaint was made, the staff became unfriendly and did not want to admit the mistake.

The service is the very last. The employees are so incompetent and slow, we had to wait half an hour for a crappy ice cream. First we stood in the drive-in for 15 minutes, 3 cars in front of us and nothing was happening. Then we went straight to the restaurant and that didn't work either. An impudence.

Waiting for over half an hour for food and everyone else who comes gets it straight away

Extremely long waiting times. If you come here to eat, you should plan on waiting for 20-40 minutes. The toilets aren't clean either.

Very nice and courteous employees!

Despite my bad experience, I tried it again (I was hungry and was there) - and that was definitely the last time - Sorry 🤷🏻‍♂️

I was happy a few weeks ago. Packed the wrong food and something was missing for the second time. Once fries and once 3 chili cheeseburgers.

There are 2 young men in the branch who have to take care of the drive in, the service in the restaurant and the kitchen. We had to wait 20 minutes for our food and the service was also very unfriendly.

I got a piss warm cola with my menu. When I complained about it, I got a new, very warm Coke. Then I asked the boss and told you, yes, our ice cube machine is broken, so I can't help it. I have never seen such incompetent shift management that creates more problems than it solves in my 35 years in the catering industry. Burger King is great, but Burger King Leutkirch is the last time I've seen it.

Very long waiting time until you get the food

Disaster! 1. Service worker in training. Cannot take order. 2. Service staff doesn't understand a word. 3. Service staff can operate the cash register. Understands German, but resigned because she no longer wants to work like that. No manager on site. Nobody knows where he/she is. Lt. Information is almost never available in the branch. The worst BK I've ever been to. Nothing has improved for years.

They didn’t understand the meaning of “fast food”!

Update October 27th Instead of constantly apologizing for the recessions and promising improvements, you should sometimes follow your words with actions or cleaning rags, dear management! Update August 20th, 2024 that's not possible, Friday evening 8 p.m.!!! A girl for restaurants and drive-ins. As the fourth car, we stood in the drive-in for more than 20 minutes and then again until the FAST FOOD bag reached us. To be honest, I felt more sorry for the poor girl than we were upset!!! Super great, cheers to the HR management in a negative sense!!!! Friday evening and no staff is already questionable?! Despite all respect for the girl who persevered so bravely and was friendly, that really took the wind out of our sails. She should get praise and recognition from above for not throwing in the towel!!! Greetings to the blonde young woman with the piercings, you were still very friendly!! 2022 menu was tasty and we were served very friendly. Many thanks to (I think her name was) Ms. Zaviska.

I come from the highway for a quick hunger. But this store doesn't take hygiene seriously at all. The first direct route to the toilet shocked me at first. How can you do/offer that to your customers... everything was really defective. The faucet didn't work and wasn't even securely attached to the sink. The hand dryer was so dirty that it disgusted me to even dry my hands there... the soap dispenser was no longer attached to the wall and was defective. It's unbelievable that something like this still happens in the catering sector. Completely run down, a shame and creates an absolutely bad picture. But the food was OK and fresh. Only the hygiene area really shocked me. A cleaner and a plumber would definitely be urgently needed here!

Ordered at the drive-thru, only received half of the order, that doesn't work at all. In addition, the drive-in signage is not illuminated in the evening... and the waiting time is extremely long.

Opening time until 11:00 p.m.... I was there around 10:35 p.m., a table was still occupied, but the door was already locked... In this case, I drove a few kilometers further to the open McDonald's. The one that was actually open...

I ordered at the terminal to take away because I just don't find the atmosphere inviting. Regarding my order now, I order chilli chees nuggets and get onion rings, I order churos with cinnamon sugar and chocolate dip, and the whole churos were completely flooded with the sauce, not that appetizing. The store is pretty disappointing and the staff should try harder.

Meanwhile, conditions are extremely chaotic for a fast food restaurant. Extremely long waiting times Chaotic and uncoordinated workflows. No longer recommended.

30' wait, then chicken burger comes with chicken nuggets in it instead of a real patty.

Toilets broken, no soap All return carts overcrowded Employees overwhelmed and arguing I won't go here anymore.

After an extremely long journey, an incredibly long wait. We actually waited 35 minutes.

Very very slow. On a good note: car is now fully charged

Very good service. Ms. Arciello was very nice and personable. Keep it up 🙏🏻

Don't know why so many complain about the waiting time? You have to wait in the restaurant too, my God. There is a lack of staff in Leutkirch... Yes... But they do their job well. They are friendly and it is clean there. Food tasted good... Everything was good 👍🏼

Very nice gentleman at the drive in!

Absolute disaster! The Burger King in Leutkirch is an imposition. The employees seem completely overwhelmed and have no overview. No matter how empty the store is, you wait what feels like an eternity for your food. And when you finally get something, there is usually still something missing. If you want to save yourself frustration and hunger, you definitely shouldn't go here.

Quite ok, staff is sometimes overloaded, once had to wait 15 minutes in the drive-thru.

When you ask after 10 minutes where the food is, you are attacked and insulted by the customers above you. The woman behind the counter is absolutely unfriendly and incompetent. It's better to go to another Burger King.

We needed to wait for a long time to get just two coffee and the rest room was not properly maintained.

In the drive there is sometimes a very long waiting time

Absolutely incompetent staff. Order was issued incorrectly three times. Not recommended! Never again!

Waiting time more than 30 minutes Restsurant is not tidy LE After 45 minutes my order was not yet prepared. This is out of bounds

We waited 30 minutes for food and part of the order was missing, smelly toilet. Appalling!

Closing the shop 15 minutes earlier is a bit cheeky, you're looking forward to your burger and the employees are too keen to work as long as they have to. I would like my gas back, thanks.

I sat down to eat my meal, that's impossible, you always hear shouting from one person and that bothered me a lot. We say the food is good. But the people who work need to be trained...

Fanta tastes like cardboard, I get a stomach ache when I drink it. You have to know.

I had to wait over half an hour for the food, the service was unfriendly and incompetent. The food tastes bad and people ask for tips. All in all disgusting!

Since the penultimate visit, I said that I will not come to eat here again. The service is very slow there is a long wait after orders. It's not luxury but they could be more dedicated, the staff seem to want less customers and are always tired and apathetic. Smile is missing from the menu.

Instead of a plant-based long chicken burger, I got one with chicken. Not recommended.

Very long waiting time. A disaster, better eat a pretzel...

Just plain ugly That was the last time! Staff argue among themselves very loudly in front of the customers, Employees are not at all professional and unkempt. Everyone only speaks broken German and is not focused on the matter. The concept should definitely be re-planned

It took a little longer to finish the meal, the food tastes different, the burgers have very little sauce. But the fries were very good. Overall I wasn't very satisfied.

I wanted to pay with a card, the employee said it didn't work, so I paid in cash. Now in retrospect I see that the amount was also debited from the card. So I paid for everything twice. Nobody answers the phone either. I have never experienced anything like it. 😑

Unfortunately we had to wait over 1 hour for our food. Afterwards, something was missing on our tablet, but we got it without any problems. Personal ordering wasn't possible either - you could only order on the screen.

This is a medium portion of fries for over 3 euros. That's fraud.

Friendly staff and it's clean too. Food good as always.

I've never waited so long in a fast food restaurant. Food wasn't as good as at our Burger King at home.. Don't think I'll go there again

After waiting 35 minutes for „fast” food i cancelled the order. The manager said „sorry”. Nothing more to be added.

Don't go there anymore, fries were too salty and the chicken burger was fried too dark, not recommended.

Friendly, clean and correct. However, they close early, so it's better not to arrive last minute!

You almost feel sorry for the employees. They try, but can't keep up. The ordering terminals indicated that they were temporarily out of order. The drinks machines are closed (you can get the drinks from the employees). Which raises the question of why they aren't removed from the customer's field of vision. No toilet paper, different light bulbs in lamps that should actually be the same, signs hanging crooked... The broken terminals led to long queues and some customers left. Somehow the shop seems completely neglected, as if it has somehow been forgotten. But the food was good, others reported cold food, which we didn't have. Everything as usual from BK

All in all, good for a Burger King, better than some others…

Nothing worked, coffee machine broken, no card payment. Had a bad day.

Everything is fine, gladly again!!!

We were there for the second time in two weeks. The burgers were really cold again. How do you get this cold service??? 👏🏻👏🏻👏🏻 Thank you BK Leutkirch

I really liked everything, thank you!

+ enough parking spaces with good entrance and exit + very, very clean and you really don't find that everywhere, hence even 6!! Instead of 5 stars + the ice cream we ordered on Saturday took a maximum of 2-3 minutes, incredibly quick + we will definitely be back and look forward to our next visit with such great service

The cleanest Burger King I've ever been to. And I've been to many around the world! Staff professionally wipe the tables and ensured cleanliness and hygiene during my stay. Food was also good as expected and fully in keeping with the franchise brand!

It is a fast food restaurant with large parking spaces and charging stations for electric cars. When the weather is nice you can also dine in the garden.

Absolute catastrophe, the one at the checkout didn't understand any German. Wrong goods received. That last time.

I thought everything was great, there was just a little too little sauce on the long chicken for my taste. Otherwise very satisfied, very friendly staff.

Fries were completely over salted and cold by the time citizens arrived. Unfortunately tables weren't that clean 😔

There were chips on the floor and a hair on the table.

The staff were very friendly and helpful but the food was terrible, the citizens were ice cold and undercooked, there was hair on the table and on the floor and leftover food was on the floor, the fries were like eating a shoe, they tasted like rubber, I almost had them I got life poisoning because the meat wasn't cooked through and now I have fatty diarrhea

Food cold, some ingredients were missing from the burger. The “bread” had already fallen apart when you looked at it, but when you touched it, it was lying on the tray. Tables weren't clean. There was nothing going on. The employees would have had time to put things in order. I must be very hungry if I go there again ;-)

After I was warned by a customer that they had already been waiting half an hour, I was skeptical because things rarely work at the store. Then I wanted to order and their whole system broke again. Wasted half an hour of lunch break here just to cancel my order. This is by far the most incompetent, slowest and worst Burger King ever

Stinky, long waiting time, burgers not fresh, chicken nuggets weren't good at all unfortunately

The slowest Bk in DE here more people go back if you see the queue than are served effectively... Burgers were as usual. Toilet not acceptable with a child

The boss is a screamer who makes fun of the staff, but is so loud that you cringe every time. Usual selection, fast and fresh, coupons accepted. There was food lying around everywhere in the kitchen and in the dining room, there were three staff, and there wasn't much going on at all. So it wouldn't have been a problem to wipe down or clean the tables.

Dziękuję za miło spędzony czas.

Ambience as expected but only two employees on a Saturday/public holiday at 2 p.m. was not enough: it took a long time, burgers were cold, no toys in the junior bag, as reinforcement there was an argument between the employees in front of the customers...well, that can easily be done better ..!

Nach Jahren wieder mal in einem Mac/Burgerking Schuppen gewesen. Der Whopper ist über die Jahre geschrumpft und dieses mal einer der etwas trockeneren Modelle gewesen. Pommes waren OK. Lag noch Stunden wie ein Stein im Magen. Sogar Junior ist inzwischen auf hochwertigere Fleischprodukte getriggert und fand das nicht wiederholenswert. OK wer drauf steht kann da hin. Mir ist ein echter Burger aber wichtiger.

Drecksladen mehr Fehler kann man gar nicht machen in einer Bestellung 4 fehler

Die Burger waren lauwarm. Pommes warm und Cola wie bestellt ohne Eis. NACHTRAG Heute Nacht haben wir uns das Essen nochmal durch den Kopf gehen lassen. Ob das von den lauwarmen Burgern kam wissen wir natürlich nicht. ABER DEFINITIV: DIESEN BURGER KING BESUCHEN WIR NIE MEHR WIEDER!!

Alle Tische dreckig, das WC mit Blut verschmiert, wirklich alles ekelhaft. Die Bestellung nur zur Hälfte eingegeben und trotzdem noch einiges in der Bestellung vergessen. Nicht nochmals.

Leider seit Monaten kontinuierlich lange Wartezeiten. 20min bis zum bestellen keine Seltenheit.

Drive in ging schnell. Essen war warm und gut

Freundliches Personal, alles Sauber

Mittlerweile sind gute Arbeitskräfte am Start und sind sehr freundlicher und aufmerksamer. Dauer etwas aber es ist verständlich mit neuen Team.

Sehr ungepflegt Bürger nicht gut langes Warten zu wenig Personal

Sehr freundlicher Service, leckeres Veggie-Menü.

Eismaschine ging mal wieder nicht und es ist mittlerweile auch verdammt teuer hier zu essen.

Bedienung war nicht die Hellste aber dafür nett. Burger und Pommes wie gewohnt

Wie Burger King halt ist. Schneller Service. Toilette sauber

Keine Plant-based Nugets und keine Terminals zum Bestellen. Akustik etwas laut und unangenehm.

Top Service ,freundlicher geht's nimmer

Pani z Polski, która nas obsługiwała bardzo miła. Jedzenie szybko podane, bez zastrzeżeń. Więcej takiej obsługi

Die Bewertungen sind alle so schlecht 🤷‍♀️ Bei uns war alles gut. Unser Essen kam schnell, der Mitarbeiter war echt nett & es war soweit alles ordentlich & sauber 🤙

Ein Burger King der noch nicht modernisiert wurde. Essen war nach Burger King Standard zubereitet und dementsprechend in Ordnung. Service war freundlich und das Ambiente noch auf dem alten Standard. Holzstühle ohne Polsterung, keine Bestellautomaten etc.

Typisch fast food halt, guter Service, leider der Außenbereich sehr schmutzig. Die Tische waren sehr dreckig. Das muß nicht sein finde ich.