Burger King Langenfeld in Langenfeld (Rhld.)

Unfortunately, it's quite slow compared to other branches. Now even worse under new management. Ingredients are missing, sauces ordered and paid for, not packed despite asking. It couldn't be worse. Very sad story. Absolutely not recommended. It's better to switch to another branch.

Ordered three menus. Forget fries once and nuggets taste like they have been warmed up several times

Takes way too long!!! Apparently little invested in personnel management!

A very bad service, they always deliver cold food. And your employees talk very rudely and trustingly to the customer on the phone. 👎🏼👎🏼 With what permission does your employee insult me ​​on the phone and speak harshly? I paid money and I want good food and good service. I will definitely complain to you.

just terrible service. I recommend changing employees

Not my taste, but that was the lesser evil. Seating is uncomfortable and some of the employees are very reserved. Communication barely understood.

Nice staff, everything was complete right away and, above all, clean. You can eat well on site. There is also a large and clean indoor play area for children. Big plus point

It's crazy how expensive the burgers have become.

Unfortunately a very disappointing experience. The display advertised a Whopper to try for €3.99, but at the checkout I was suddenly asked to pay €6.99. The store manager was not unfriendly, but clearly completely incapable of solving the problem. Despite the clear offer, he couldn't give me the advertised price. I didn't buy the Whopper after that. It seems like a lure offer that is not honored - very frustrating. I won't go to BurgerKing again.

The branch doesn't seem very inviting. The staff is below average and somehow you don't really feel comfortable there. Loveless

We just had dinner there and almost everything was good. The restaurant and toilets are very clean. The staff is super friendly. However, there is a star deduction because the ice cream we ordered was missing from the drinks.

It's a miracle that this branch has even existed over the years...how do they manage it? Absolute snot. I strongly advise everyone not to eat there.

I got the wrong things for the X time, the food was cold and it took over 30 minutes to prepare! This Burgerking branch is a complete disgrace...

Drinks very expensive, otherwise mediocre BK

Not once in my life have I gotten anything there without problems, but they're finally hiring capable staff and not all that nonsense

Really bad store! Food cold, service not good and hygiene in my opinion at least needs improvement!

a burger shop that surprised me very pleasantly, my ordered food was ready less than 5 minutes after paying. Staff friendly, nothing to complain about here.

Works absolutely fine. Good shop.

Don't stick to the opening hours. Chillichees fries were upside down on the tray. Otherwise standard.

Had something to eat spontaneously yesterday. The milkshakes were “tapped” first, but then the wrapper was missing from the order and the colleagues had to clarify this first, which took a few minutes. After the situation was clarified and the missing wrap was prepared, I asked for new shakes because they were still on the counter and were now liquid, i.e. warm. Two new ones were made, and although I asked again if he had put strawberry in it, when I ate it while driving it turned out that there was nothing in it - just vanilla. Therefore no recommendation for this store, because the service is simply not good!

Really bad ice machine has been off since 12:00 a.m. And every time!!

There is a one-man service there despite the increased number of customers. The food is now really inedible. The shop was very untidy.

Aug 21, 2024 10:32:48 p.m Employees incompetent and unfriendly, I slowly explained to him what I wanted and he didn't have sufficient knowledge of German to understand me. After I called he didn't have any time left because he had to get off work on time. Please look for sensible staff

Kurger Bing, like everyone else.

Burger King... the food was ok, the service was ok and the usual ambience... nothing amazing

You could eat, the restaurant seemed dirty.

Unfortunately it was already closed at 12:40 a.m. tonight, although it was stated that it would be open until 1 a.m. on Friday night. We weren't the only customers standing in front of closed doors. Too bad

Nothing going on and it felt like you had to wait forever until you were served.

Ultra slow team, definitely bring enough time.

Close 20 minutes before closing time, incompetence is probably common for you.

Dine-in at this Burger King was good. Customer service was good, cleanliness was super! The burger and fries also was as expected.

Dear people, I was just there to get food. Unfortunately, we noticed at home that the long chicken was missing. Let the phone ring twice longer. Unfortunately no one answers. Once again. Really disappointing. Also, all dips are sweet and sour instead of curry.

Here the operator has done everything right and has everything under control.Staff friendly and not artificial.Restaurant and toilets clean. Everything is prepared quickly and served with a smile. That's how fast food works. Tip top

Normal BK, food tastes good but is not exceptional. Unfortunately, sometimes part of the order was forgotten to pack

Very good and, above all, the things are warm and freshly prepared. People are happy to wait for them

The salesman at the car counter was very funny and put us in a good mood. And the hamburgers were very tasty. The rolls were crispy and brown. Not as mushy as McDonald's

Relatively typical BK. Long waiting time for preparation and the curly fries had to be delivered later (the first burger was already gone).

I've been there a lot over the years and can assure you that you'll only get what you order if you're lucky, and if you're even luckier it's less than 2 days old. If you like chili cheese nuggets, you definitely shouldn't order here. When I get these instead of chicken nuggets, they are often incredibly dry, taste like they are several days old and the filling is no longer liquid. For people like me who eat everything and have absolutely no expectations: you've come to the right place.

Super nice and very friendly 😊👍

If zero stars were possible I would give zero stars. According to the website, open until 4:30 a.m., there, at 1:40 a.m., closed. What's that supposed to mean? Addendum: Ate in this branch again today - conclusion: it can always be worse. Ordered twice churros in a pack of 5! too little in the other 3 too little. Completely over salt the fries. Worst Burger King branch!

Employee didn't feel like working!

The food from the drive-thru was already cold. Very unfortunate

Incredibly incompetent. The people in the drive barely understand what is being said to them. You also can't communicate where the problem is when ordering, as German is only enough for "I don't know". An order was not placed.

The food is good and ready quickly, but at Bürger King in Opladen the food is better and the service is friendlier

The rooms were extremely cold, the tables were not wiped and the food was COLD and tasted like cardboard. The waitress preferred to be busy with her cell phone instead of taking care of the guests.

Today, May 26, 2024 at 3:30 p.m., I wanted to eat with my daughter and the manager didn't serve us at the checkout, these are not excuses for not serving a customer, the manager is there. Is . No, I'm not ready yet. He's not suitable for this job, or he just doesn't want to do his job, that's my opinion. Then I went to Burger King De Baumber and had the same story with another incompetent manager, unbelievable please close the store.

So this Issa really disrespectful employee. He was super rude and denied that the bong roll was empty and didn't want to give us our food. After another woman asked nicely several times, he then called the police, who, according to his own statement, were completely wrong because it really wasn't a police matter. It really doesn't work at all.

Unfortunately not possible to order food 😂 all cash registers broken and then very unfriendly.

The waitress doesn't seem to be at work... German is a foreign language

From now on it took a really long time for them to finish even one order. I was there with 3 friends yesterday. The air in there was almost unbearable, so when you went out it was like a weight off your mind. The food itself was delicious, but I felt completely sick shortly afterwards. This lasted until the end of the evening and then this morning it happened again after I went to the toilet.

The Car driving wasn’t working and they don’t accept the card because POS doesn’t work !!!

Once and never again was last night. I ordered something to eat and sat down and ate my food. When I was finished I could see the worker with the cell phone in his hand and with the other hand making burgers without gloves. Everyone knows how dirty cell phones are and how much bacteria they have on them. It's just disgusting and that's how it went on the whole time When I left the store he had his cell phone in his hand and was making burgers without gloves with his cell phone in his hand and he also scratched his face every now and then. I will never set foot there again. I felt really sick afterwards because I saw the conditions under which food was prepared. It was just disgusting. The other employees also saw that he was working in the kitchen with his cell phone and it was impossible to ignore and not to be overlooked, the videos were loud enough.

Great indoor play park for children, very friendly and courteous staff

Someone who can wait an hour for their burger, enjoys cold food and has the confidence to walk through the drive because the doors were locked half an hour before closing time is absolutely right here

Something is always forgotten...

Great Burger King One of my top 3

Good modern Burger King. I waited a little longer than expected for my food. All in all, this Burger King is above average compared to the other branches.

The food was ordered via drive in and taken away. The young lady was friendly and even smiled, which I thought was really great and I'm not used to that at all. Special requests were taken into account.

Card payment not possible Enormous noise on site due to kitchen appliances

This is such an outrage, Burger King, shame on you. You can't make the Louisiana Chicken Burger that spicy. The burger was so spicy that my aunt couldn't eat it. I'm really very sorry but please don't make the burger spicy because it doesn't say: Louisiana Chilli Chicken Burger but rather, Louisiana Chicken Burger 1/10 not even, 0/10. So please save the sauce and please take the burger off the menu immediately and people I can't recommend the burger to you, it's inedible and spicy, so trust me and not Burger King. Bad greetings.

Once there and never again, people should work there who understand cleanliness and service. The food was cold. Citizens had been standing in the counter for a long time and instead of processing the order, an employee simply went to the table to visit and chatted there, and the other employee then sat down too. The tables were dirty and there was no space if you wanted to take the tablet away because everything was full even though there wasn't much to do. And the worst thing I saw was an employee in the kitchen scratching her back and then continuing to do the burgers without gloves. Unfortunately, I had already eaten mine by then and my stomach turned at the sight. I have never experienced such a catastrophic situation.

It was good but the floor stuck!!!

Very good food and friendly staff. Main complaint is wc cleanness.

Anti-social behavior in this branch. There is nothing more to add...

Worst food poisoning of my life - had here.

Ate there with two people. Food and service ok. But you can't eat there cheaply anymore.

Unfortunately, the waterless urinals lead to strong odors in the men's toilets

Great and clean Burger King, with half an indoor playground! Fries would be hot and fresh, burgers too. Quick preparation, despite special requests and freshly made. Total recommendation!!!

My trip to this BK was definitely the last. Customer from the drive comes in, he got the wrong burger. Burger is placed to the back on the storage area, packed in a new outer packaging, inserted into the micro and placed back on the delivery ramp. The next customer is looking forward to the burger, which has already been taken apart by strangers for identification. When asked, the people behind the counter know nothing and deny what they witnessed. Disgusting.

Fast service. Food freshly prepared and nice and warm. Relatively empty.

Experienced incredibly unfriendly service. The person in the drive-thru wasn't listening at first and recorded an audio while I was placing my order. Furthermore, he only gave out half the order and was on the phone during it. I think at Burger King too, employees should show customers the necessary respect and put their cell phones aside during customer contact. In addition, the food was served completely cold

Very clean restaurant and toilet. Unlike my previous reviews of other burger kings. Others can learn a lesson from this. Food great, fresh and warm.

Bought 3 x Double Whoppers this afternoon. They were neatly assembled and tasted great. Very nice employee at the car counter! Thank you very much!

They gave us one Whopper too few. So we paid €7 or so for free. And one juice bottle too many.

Unfortunately you can't give it less than one star

The food was a disaster. Lukewarm and a disaster in terms of taste. The staff rather bored. Cleanliness below zero. The tables were sticky and the floor was dirty. The last time for us.

Not overcrowded. Food freshly prepared.

Well, you know one, you know them all It's just for quick hunger and I think it's better like MC D. Recommendation check out wings

Fast, hot fresh food, friendly staff

– despite food. A successful evening

Wirklich gute Qualität und leckeres Essen. Überall Ganz sauber und ordentlich. Keine Wartezeiten.

Joar waren hier auf einen kleinen Abstecher weil der kleine Hunger angeklopft hat bei der heimfahrt. Is halt ein Bürger King wie jeder andere auch. Männer Toilette is die Tür defekt und nur notdürftig repariert worden.

Fettige Action spät Abends eben

Kalte Bürger und ein Krach im Laden immer das Quietschen das nervt

Der Service bei Burger King in Langenfeld lässt zu wünschen übrig. Vor den Kunden wird Augen verdreht, weil Kunde mit der App nicht direkt zurecht kam. Die Dame drehte sich zu ihren Kolleginnen und verdrehte die Augen. Absolutes no go. Beim nächsten arroganten Verhalten dem Kunden gegenüber wird der Chef verlangt

Sehr schönes aber typisches Burger King Lokal.. Die bestellung lief zügig und wurde schnell bereit gestellt.. Gerne wieder

Bardzo pyszne żeberka i bardzo mili właściciele. Dziękuję za pyszne jedzenie i mile towarzystwo.

Habe mich gefragt weshalb es so schlecht bewertet ist, nun weiß ich es: Mein Burger hatte das falsche Brot und war lieblos belegt und im King Fusion war Erdbeersauce obwohl ich Schoko oder keine haben wollte. Kontaktloses bezahlen hat im Drive in gesponnen. Alles in allem kann ich sagen, dass ich ab sofort wieder zum BK in Baumberg fahre.

Standard Burger King. Es war alles sauber, der Außenbereich ist so lala, da sehr nah an einer gut befahrenen Straße.

Guten Burger King. Das Restaurant ist immer sauber und um Drive Throw bekommt man schnell sein Essen. Alles super.

Anstatt Fleisch plantbased bekommen...das Klientel dort war laut und störend.

Hab da mal gearbeitet,Essen ist da ganz okay

Sehr gut organisierter Laden, keine 5 Minuten Wartezeit auf das gesamte Menü. Pommes richtig knusprig, Burger HEISS! So gut wie hier hab ich lange nicht bei BK gegessen.

Überall war es sehr sauber das Personal ist freundlich und auf zack

Der Drive in ist unschlagbar und die Angestellten sind nett

Entspannter Burger King, immer sauber und nettes Personal. Der beste Bk in Langenfeld

Unfassbar wie ein solch modernes Unternehmen solchen vollkommen utopischem Lieferzeiten produziert. Mehr als 90 min ist halt kein Fast Food mehr.

Very good restaurant! thanks for customer focus and politeness!

Super aufgeräumt der Laden, das Personal auch angenehm nett. Für mein Gesäß waren die Sitzbänke etwas zu hart, aber das ist vermutlich aus wirtschaftspsychologischen Gründen so gewollt.

Unfreundliche Mitarbeiter, Beilagen wie soßen werden immer vergessen