Burger King Ladbergen in Ladbergen

It makes the difference between clients between Germans and others

12:15 p.m. and still closed. Just head over to McDonald's

Suddenly dogs were not allowed in the restaurant, although there was no sign to that effect. That means we ordered and then had to discuss. In addition, both toilets are broken. The staff is friendly - it seems to be the boss's fault.

Apparently the shift change was carried out in the middle of the order. 35!!!! Waited minutes for the food. Burgers not hot and fries were forgotten but charged for. Coupons didn't work, so we had to pay for everything individually. This can't be topped. Drinks vending machines out of order.

Currently (12/25/24) only open from 12 p.m. to 10 p.m. The light in the women's toilet goes out - according to the employees for a long time - if you are in the cubicle for longer than 60 seconds. So: take your cell phone with you for the flashlight function because waving wildly doesn't help. My request to Burger King: Set the motion detector to a fair 2 minutes.

Burger King's slogan "have it your way" is ignored! Explanation: Due to a voucher and a change, we went to the counter/checkout to order. At first they didn't want to serve us because there were tables to order from. After much speeches the order would be accepted, but the requested change was not accepted. A drink was also booked, which is included in the menu. The drink was subsequently canceled and the money was returned. There was no apology. There was no eye contact during this process.

Dirty, toilets clogged and full of feces, tables greasy, food disgusting and cold.

The burger was cooked disgustingly. There is one thing in the advertisement in the picture - in reality it is just a bun and an undercooked cutlet. This was my last visit to Burger King.

Just close a quarter of an hour before closing time. Juice shop

It's a shame that coupons aren't accepted.

Half the order is missing and the rest is wrong. Thanks for nothing.

First and foremost, the toilets were clean and smelled strongly of peppermint. Entire battalions must have brushed their teeth in front of the mirror. And when you really let it crack in the urinals, you were met with the worst kind of urine steam. It can't have been me, I've already drunk 5 liters of water today, my business number 1 resembles a flush. We ordered 2 triple cheeseburgers but received 2 triple cheeseburgers. Yes, you heard right, ordered and received a triple cheeseburger, something unheard of. About the burger: I've eaten around fifty Big Tastys in total so far. And they were always warm and tasty and today I had the first big tasty - the cheese was already melted on the outside of the packaging. That means the part has been there for 20 minutes. And the Big Tasty no longer had anything to do with a Big Tasty. Except for the appearance. All joking aside, Burger King has nothing to do with a 1-star restaurant. Staff was nice, burgers ok, fries quite nice.

The place was dirty! No table wiped.

On November 20th, 2024 at around 5:15 p.m. I had an extremely disappointing experience in the drive-in of your branch in the Autohof Ladbergen. An employee, Ms. Gergert, treated me unprofessionally, insulted me and accused me of aggressive behavior, even though she herself took out her anger on me. The incident escalated because I didn't want to give up my phone to have the QR code scanned. I was then reprimanded in a disrespectful tone, insulted and ultimately no longer served - the window was closed and I was turned away. I was neither provocative nor aggressive, as the surveillance cameras can confirm. Such treatment is unacceptable and I expect this incident to be investigated and appropriate action taken. Customers deserve respect and professionalism.

Great service and really tasty fries!

Food tastes good, but unfortunately you are not allowed to go in with a dog🤥. Then I have to go further to McDonald's😇🤣

The shop seems a bit sad and was only staffed by (I think) two people at the time I was there. Tables weren't wiped down and some trash was lying around. I don't blame the workers though as it was quite busy.

The employees were very hard-working, friendly and competent in the first few months. Paid over €21 for 3 burgers (no menu) yesterday and all of the burgers were missing individual ingredients, e.g. the jalapeños. I chose the burger precisely because of the jalapeños. This is the fourth time this has happened to me. As some have already written below, the system seems to have an impact and attempts are being made to reduce costs. The first time I thought it was a mistake. It's a shame, that's how you scare away customers.

The food was as usual at Burgerking, ok. Coffee could have been a little hotter. The dining room was like the ones in train stations in the old days. Most canteens look more comfortable these days.

When ordering at the machine, the slips are not printed out, the drinks machines are out, there is not even any information as to why they are out, whether they are defective or not, when ordering the King Junior menus, not the toy that is advertised

Current toys for the children are never available in this branch, drinks machines are available but switched off, ordering machines only partially work

Unfortunately, when we came back to the toilet and it had to be cleaned, there was an unbearable smell that was already acrid Otherwise everything was as already described Delicious food would love to come back

fast food, Terminal closed for refilling.

Unfortunately it's always the same thing. I come here often because I am an aral Pulse customer. As an electric car driver, I don't have to worry at all about having to maintain my car. I usually wait 20 to 25 minutes for my food to be ready, even if the store is empty. So the car is ready and I don't even have my food. We really didn't invent working.

It's a shame that the staff can hardly speak any German, the order is wrong, half of it is missing, the cheeky staff doesn't let you excuse yourself and doesn't understand that you used your "crowns/points" for a meal, instead it is completely left out and the staff assumes that you are lying. Hardly any sauce on the chicken Italiano Plus the shitty onion rings in the wrap are burnt, I'm pissed! Ciao

Extremely busy on Sunday after a bridge weekend. BK totally overrun, 2 coaches with football fans. The team was quick and friendly. 25 orders in front of me and only waited about 20 minutes even though it was a large one for 3 people. The employees deserve a bonus for such a shift. Stayed cool even though some guests were stupid and unfriendly. We'll be back

I've never been to such a slow "fast" food shop before, I waited 20 minutes for my 2 burgers

Honestly, it would be better to continue standing hungry in a traffic jam than to eat something here. Everything about the order was wrong. The staff is unfriendly and the store is just plain dirty. I'm aware that people probably only get the minimum wage and that the work is stressful, but that's no reason to be so unfriendly and just put in a lot of effort.

Unfriendly staff and burgers that weren't ordered on the tray again and again

The employee in a very bad mood refused to give us ketchup, which should be included with the burger. She said I had to pay for it. She must be the owner trying to save some serious amount of money in ketchup I guess 💀Also we payed for jalalapeños and did not get them. Shitty place…

I'll keep the whole thing short and sweet The men's toilets had a strong smell of urine and were NOT clean. The drinks machines are both broken. The ice cream maker is broken. Tables are not properly clean. There is no table service. There are no plastic straws. Long waiting times.

We only stopped here because of the bad reviews...slightly disappointed - there was no fight. They just disagreed among themselves :-)))). SUPERVISION DESIRABLE.

They close 10 minutes before the official time and are extremely aggressive and unfriendly. Especially a Turkish lady! "If you're hungry, cook yourself or go to McDonalds!"

Extremely unfriendly staff who refuse to help guests with forced orders at the ordering columns. This means there are long lines in front of the screens and the staff stands behind the counter and is bored. When asked whether they might be able to support: “they have to wait in other restaurants too!” I'll say it briefly: I'm crossing this Burger King off my list from now on and in the future I'll walk over to the competition with the M, even though I actually like BK much better. But BK Ladbergen: Incredibly cheeky and bad service, never again!

Terrible. Waited a long time, tables dirty or not cleared, air conditioning too cold. There may simply be not enough staff and those remaining can't do it. Tip: Better get something from the hot counter at ReweTGo next door or drive on.

Without knowing a foreign language you will feel like you are in a foreign country. The employee was not able to give the receipt number - but having fun with each other, as noted not in German, left an overall bad feeling. Food in BK style was ok, but no one wants to see their fingers on the guests' food.

Sunday morning, 11:15 a.m. Drive-in. Ordered 2 coffees and 1 apple spritzer. Apple spritzer is out. Then it just became a fantasy for the youngsters. Driven up, paid, waited. “Orange juice” was out, they said. There would be no Fanta. Mood from the offspring in the basement 🙈. get money back. The coffee was ok. We then drove to the golden seagull next door. It was quicker and drinks were also available...

Fries hot, burgers fresh, service friendly! Didn't think I'd write a review for BK, but it was a surprisingly good visit! One star deducted for the ambience because the air conditioning was too cool, but that's just me 😅

cold fries not good at a fast food restaurant

At first, they wanted double payment and tried to convince my father that he hadn't paid. Then these order monitors didn't work. And the food was cold and something completely different than what we ordered!

End of the holidays, we head home via the A1. Traffic jam as expected. So why not take a quick break and head to Burger King. From the outside everything gives the typical impression of a Burger King restaurant, I wonder why no one is sitting outside on the terrace. There's no question that it can be more crowded on days like this. The general cleanliness in the restaurant is below average. It doesn't take long from ordering at the terminal to receiving our food. So much for the positive. Of the two drinks machines, only one works, so you lose the speed you just gained here. So, great weather, head outside. Ok, now I know why no one is sitting outside on the terrace. Why did you deliberately lock the terrace on such a day and with so many families visiting you? Even going to the toilet after eating leaves a lasting impression. Immediately after opening the door, I was met with a strong smell of urine. Sorry, unfortunately your Burger King in Ladbergen won't be a place for me to stop to visit you again.

By far the most disgusting toilet I have ever used. Anyone who eats here…lives dangerously.

Such unfriendly staff doesn't help when ordering. Dirty! The Cola machine is empty and no one replaces the syrup. You shouldn't eat here!

Great joke when you get the “King of the Month” at a reduced price only with the app. Super long waiting time in the DriveIn.....quick is something else.

Stopped here at the end of the vacation. First impression: toilets with an acrid smell of urine. There was no evidence of a cleanliness check. No receipt was issued when ordering at the terminal. At the time after the order was placed, 3 people were identified as staff, 2 slower kitchen workers and a very stressed lady who quickly switched between "cashier" and kitchen to compensate. Very unclean work practices were evident. It was not possible to provide proof of the order when it was picked up; the lady waved away a reference to the missing receipt, which was difficult to understand here Except for the Planted Burger, the food was cold and soggy, the tables and floor were sticky. We didn't want to complain because the frustration had already set in too much. The ceiling air conditioners released air that was too cold. This looks like the staff is being overwhelmed. It's a shame that this comes at the expense of the customers. Who is responsible for personnel planning? Shameless to have left around 40 euros here! It will be difficult to understand whether my child's vomiting in the evenings can be attributed to this.

🧐... FAKE BEEF SELECTION HAMBURGER...😣🤢🤮

Very nice staff, who are very accommodating and polite. In addition, the food came very quickly and warm! Definitely recommended!

Food cold. Burgers, fries, chili cheese nuggets. Onion rings hot. Received replacement after complaint. Cold again. Not freshly made. Complained again...seen an employee from the kitchen looking angrily in our direction. Gone.

The service with the brunette pigtail was super bad-tempered and unfriendly. The receipt printer at one of the ordering terminals was empty and no one was interested. Half of them weren't available at the drink station and the other half didn't even work. In the kitchen, a foreman (?) beats up an employee, audible to all the guests. In the car I saw that we had been given ketchup instead of mayo. But then I didn't feel like running again and I wanted to go further. At least the food was fresh and the young man at the counter was friendly and helpful.

Very nice terrace to sit outside. Very courteous, friendly staff.

Quick preparation after ordering. Restaurant and toilet (free) were clean. Service was very friendly. Standard products, served warm.

Unfortunately very unclean location. In addition, the service is really very unfriendly! All around not a great experience.

Unfriendly and inflexible. Don't even swap ketchup for mayo. It felt like 100 clicks at the self-service terminal

I have used the drive in several times and have always received quick and friendly service.

The ambience is worn out The fries lukewarm The burger worked I don't need it again

The food is fresh and the employees are always very nice

Standard Burger King. Everything OK. Unfortunately we had to try three terminals until one worked.

Very clean shop and friendly employees

After what felt like 5 minutes of waiting at the drive thru counter, I drove up and gave my order directly to the employee. After all, he was very friendly. The advertising images and what I received are extremely different. I used to love the Onion Rings… The love is over

Just opened. Floor sticks tables not cleaned. Staff unfriendly

Everything is always freshly prepared. Very friendly staff👍

After ordering at the terminal for 23.00 euros, we wanted to exchange ketchup for mayonnaise. Unfortunately it doesn't work at all!!! The managing director also confirmed that this would not work because then his inventory would not be correct. Haha!!! never again Burger King!!

The employees put their hands in their mouths in front of the customers and then put on burgers without washing their hands

Rather unfriendly employees, very dirty toilets, card payment not possible at the terminal

It's a truck stop but everything else is tiptop, clean and quick. Others in the area should take a look at it. And the food was warm

Ordered two cheeseburgers, they were cold even though I waited 15 minutes. The staff is understaffed, the owner should feel called upon to offer his customers something decent. The second star only because the employee was so nice and friendly.

Branch directly in a huge truck stop with charging stations right in front of the entrance. The facility is probably older, but quite clean. Nice service staff who were also open to special requests. Unfortunately I didn't like my burger and would visit the competitor on the premises next time

Nice friendly staff! All in all, super happy ✌️

Nice, cozy place, I really liked everything, clean, quiet and cozy, friendly staff, menu in different languages, including Russian, everything is clear. I ordered, paid, received a receipt with the order number and we are waiting. On the big screen. Your order number will light up. We pour the drinks ourselves into the glass provided.

Totally nice service! The staff were very friendly and helpful!

A Burger King on the highway. If you don't expect too much, it's definitely good. I was there after a game and the quick meal is of course perfect for when I'm a little hungry.

If you have a lot of patience, this might be the right place for you. Hardly anything is going on and nothing happens. Cluttered with too much unoccupied furniture, uncomfortable.

It's been a long time since I've eaten such fresh food at Burger King and the meat was just amazing when it was so hot. Thanks

A really bad experience. The Burger King gives out the burgers much smaller than they actually are, the staff is completely overwhelmed. When I complained, I was treated stupidly as a customer, I was supposed to complain but that wouldn't do me any good anyway😤🤬 The waiting time was almost half an hour, the drinks machines weren't working and you couldn't get any drinks! The apple spritzer tasted expired🤮 A complete chaos we will definitely avoid this Burger King, I think the Wallraff team would be appropriate here too!! Never again!!

It's a classic Burger King that could use a general overhaul. Especially in the white-collar department, everything happens very slowly and the employees aren't the most polite.

So far everything is ok. This time a short wait

I got a bad stomach ache after eating (which happened often after Burger King). After a few days of pain, I had an operation to remove my appendix. So the quality of the food is not that good. There are no waiting times at the drive either. On the contrary, Mcs is better

Ein Burger King wie jeder andere 🤷‍♂️

Kleines Restaurant, einfache Bestellung am Terminal, schnelle Auslieferung, viele Ladesäulen für E-Fahrzeuge verfügbar 👍🏼

Um 11 Uhr erwarte ich genug Geistige Konzentration die Bestellungen auf die richtigen Tabletts zu packen...

Lange Wartezeit. Pommes alt und kalt. Alles in allem sehr enttäuschend.

Soweit ein normaler BK, die Toiletten waren allerdings grenzwertig, sei es beim Geruch wie auch bei der Sauberkeit.

Lange nicht mehr so lecker bei BK gegessen. Knackiger Salat , reichlich Soße und knusprige Nuggets auf dem Burger. Und vor allem nicht so geizige Pommesportionen, wie ich es von „unserem“ BK kenne. Vielen Dank !

Arrangez-vous pour ne pas faire payer un supplément pour boire de l'eau... on va devenir diabétique!

Sehr lecker und alles frisch, gerne wieder wenn wir in der Nähe sind

Drive in Schalter einfach zu langsam, nur ein Auto vor mir. Wartezeit 15 min für King Box. Kein Entschuldigung es dauert länger. Das geht auf jedenfall besser. Dazu auch Recht unfreundlich, wenn man sein Job nicht mag dann wechselt man lieber mal.

Essen war gut und frisch. Die Toiletten, Tische und Sitzmöglichkeiten waren aber leider sehr dreckig, was dafür sorgt, dass man nicht beruhigt sein Essen genießen kann.

Personal ist freundlich und kompetent. Es wird sehr auf Hygiene und Sauberkeit geachtet.

Recht neu. Aber irgendwie fehlt das BK-Erlebnis dort

Top! Snel en super lief personeel. Ze hielden een deur open voor een oudere dame.

Endlich Mal heiße Zwiebelringe, aber der Whopper war nur lauwarm, Laden war nicht gepflegt, Tische und Boden dreckig, Salat Reste auf dem Boden,unser Tisch war lieblos abgewischt, wisch Spuren vom Lappen. Herrentoilette keine Seife!

Also sehr nette mit arbeite und einfach perfekt

Sauber leer gut war für mich die nächste Möglichkeit auf A1 Rückweg Ostsee nen BK Burger zu kriegen 21.05 Uhr ist der BK Dammer Berge Samstags nämlich schon zu..

Nette Personal Keine Probleme mit Parkplatz

Wahnsinnig nettes und geduldiges Personal. Wir haben zwei Eis bestellt und gefragt, ob wir außerdem einen Becher mit Eiswürfeln bekommen könnten. Der junge Mann, der uns bedient hat, hat ihn uns sehr freundlich kostenlos mitgegeben. Anderswo hätte man bestimmt gesagt, dass man schon ein Getränk hätte kaufen müssen. Wir haben uns jedenfalls sehr gefreut, danke und viele Grüße :)

Ingen kø og ingen ventetid og alligevel 3 ting der manglede i ordren til 4 personer. Ingen tilkendegivelse, undskyldning eller andet fra personalet. Ikke engang er værsgod.

Im Gegensatz zu McDonald's gibt's hier keinen Tisch Service, daher gibt's Abzüge beim Service. Ambiente? Ist halt ein Burger Laden. Das man aber ALLE Burger in einer Veggie Variante bestellen kann, bringt den Burger King wieder ganz weit nach vorn!

Die waren überfordert. Haben Bestellung vergessen.

Sehr freundlich und kinderlieb!

Es ist halt Burger King, was erwartet man. Der Burger war ganz o.k. Es funktionierte nur ein Getränkeautomat. Aber auch nur zum Teil. Keine Fanta vorhanden. Was mich am meisten daran stört: man bestellt am Automaten, bestellt auch Fanta, aber die Rückmeldung dass keine Fanta da ist bekommt man erst wenn man die Ware abholt. Die guten alten Zeiten. Früher hat man bestellt und dabei gleich gesagt bekommen „Fanta ist aus. Heute heißt es friss oder lass es. Soviel zum Thema Kundenservice🤔