Burger King Germersheim in Germersheim

As a matter of principle, we don't have any reusable cups in stock, even though they have to offer them.

Bad service, everyone is standing around, it takes forever for the food to come. Not recommended.

It has happened to me repeatedly that the order was carried out incorrectly. Something is always missing or there is something different in the bag than what was ordered. Of course I only noticed it when I got home

25 minutes waiting time at Drive in catastrophe, even though nothing was going on, never again bk Germersheim

Food was cold. They didn’t have any beef (?!) so they couldn’t make most of the menu’s. Seats and tables weren’t very clean.

The almost is written in lowercase here. People tend to wait 20 minutes or more for their food here. I'll just go to Speyer, it'll be quicker in the end

That was incredible!!! We waited 20 minutes even though our food had been ready for 15 minutes and no one told us! Only 3 people work there. 3 Arabs and they were even aggressive when I said that the food was cold

Went there on September 10th, 2024 around 7:30 in the evening and ordered something to take away for just under €40. None of the burgers were really fresh and had definitely been on the shelf for a while, the onion rings were soggy, the fries were no longer crispy. The chili cheese nuggets were ok and the macaroni and cheese lover snack was good. About 10 euros worth of goods were missing from the order (9 onion rings and a 6 nuggets). Well, it's partly our fault that we didn't look, but it's still absurd that I have to check the work of others in a service-oriented company. On top of that, a whopper was ordered without cucumbers and tomatoes, of course the whopper that came from the shelf came with everything on it, it had been there for a while. We were disappointed there a few months ago and wanted to give the store a second chance, well it was definitely the last.

Today the ordering was really very slow, the food was on the display quickly, but it was on the tablet and it took a very long time. The order number that is printed on the receipt at the order terminal was so small that we had to search for it first. As with the other Burger Kings, these should be printed very large.

Just rubbish, always cold and endless waiting times!!!

Ordering at the counter was a fiasco. It didn't tear the food out anymore. We were disappointed 😞

Really extraordinary employee behind the counter, extremely friendly and accommodating!

There are four computers ready to order. As soon as you press the button to pay, the message appears: An error has occurred and everything stops. Great 10 minutes for the.....And it's been like that for over a year. You have to wait forever for your food because it feels like two employees serve the entire Burger King. All in all, it's really not recommended.

Relatively long waiting times, otherwise great

After work (late shift/10:30 p.m.) I was at the BK with two colleagues. There were slight communication problems when ordering at the counter, because the serving employee a) didn't really know German well and b) was more interested in talking to his compatriots waiting next to the counter. But in the end it worked and everything was fine. Food was of the usual standard, the fries were surprisingly fresh and tasty. Unfortunately, we also had to look for a relatively clean table in the restaurant because most of them were dirty. Therefore, overall only 4 out of 5 stars. Still recommended for a quick burger or something

Staff totally overwhelmed Waited 25 minutes in the drive in and then drove away without eating

The food was so well. Loveless. If you look at the staff it should be clear why this is the case. The cola tasted strange. Dumped it away.

Unfriendly employees Cold food Fries hardly taste good

2 hours delivery time and therefore received a cold meal and dry salad (hamburger). Maybe something should be changed about that.

Extremely long waiting time and then still incomplete.

... 😰 ... Looks better today, finally digitization available. But the climate doesn't work, toilets are often unusable, there's dirt everywhere on the tables/benches! Food hasn't gotten any better! ... 👎 GER 👎

I ordered food once and it only arrived after almost 2 hours, and the entire meal was cold and dry That was the first and last time I got something there!

Wrong food put on the tablet, the burgers were already cold. No small playground for the kids. Overall okay. But nothing more...

Things were missing again... Apparently you have to unpack on site and check whether everything is there. Since it has happened to us several times, we are served for now.

Renewed nice and clean service friendly

The last hole! Unfortunately, that's how it has to be said. Burger King is also informed about this directly today and will hopefully take action against Schloss Burger GmbH as a franchisee. Experienced it several times and today again, and to my shame I only noticed after the first bite: Instead of plant-based long chicken, they actually put real long chicken in plant-based packaging. I immediately had a queasy feeling when I took a bite and the fact was, no parsley sprinkles. And I thought I finally didn't have to check meticulously anymore. The employees should be fired for this!! The renovation won't help either! Basically, the service here is always unfriendly, it seems like a BK trainee - the employees shout at each other who still has to work and for how long. Fries are always unsalted, but that has been complained about here several times. Speaking of complaints - anyone who tries to do this on site will almost have their actual order thrown at them with a grumpy look and gossip from their colleagues. Every now and then it seems to me as if the orders, like in my case, are now being given the wrong meat instead of veggie in order to annoy the customer. In short: close the juice shop or change the franchisee. Attention customers: Do not shop here! P.S. As already described, BK is officially informed. I'm also looking forward to the hopefully unannounced inspection!

I've been to Burger King several times, but this Burger King wasn't good at all. The fries weren't salted, it was super dirty at the checkout. There was only one checkout and almost all the juices were sold out. I was only told it at the checkout It just wasn't on the machine where you can order. The car was full of flat tires. It was just dirty and there were people waiting at the checkout counter who were just disgusting and everything was going very slowly even though I was actually in a hurry

If you know one, you know almost all of them. Inside, almost everything is as usual, but in contrast to the Neustadter, it is clean.

The burger was cold, as were the fries and they were also half raw.

This is the third time that they don't deliver, they take money but don't deliver to their criminals

I cannot recommend the restaurant under any circumstances. I ordered several menus via a delivery service. Delivery should take approximately 30 minutes. Now 1 hour 30 minutes have passed and the food is still not there! No one can be reached by phone in the restaurant. When I see the other reviews here, I'm sure that if the burgers arrive after 2 hours, I won't be able to eat them either. Absolutely inadequate! There is no service here! It's hardly surprising that the restaurant is always completely empty, even when you visit!

I love the food at BK. However, the BK in Germersheim is the worst I have ever experienced. Unfortunately, the poor staff is always undervalued and totally stressed, 1-2 workers per shift would definitely do the store good. In addition, the staff cannot do math. 20€ quickly turns into 10€... Worst service ever...

May 1, 2024 at 7:00 p.m 1. Self Order Terminal defective 2. The air conditioning system was out of order and was roaring hot in the guest room 3. Totally unfriendly and listless service staff. The unfriendly thing I've experienced so far 4. Service staff throws the food into the bags in such a disgruntled manner that I canceled the order. It doesn't work at all... In summary: Not recommended! If someone doesn't feel like working with customers, then they should do something where they can take out their bad mood on themselves. Was there last time

Extra onion and cucumber were not made. The system does not show the extra ingredients in the kitchen. This is not acceptable!! It was corrected upon request. As usual, the food was simply better than the competitor.

It's been a long time since we've been to this Burger King branch. The staff is friendly and took the order confidently. The food was delicious and perfectly prepared.

I was there a few days ago on my lunch break (Wednesday) and the lady who served us was really very friendly and made us very happy. It's nice that there are still people like that ❤️

Well, what can I say? The self-service terminals didn't work properly (selection & numbers), the staff is overwhelmed when there are few visitors, and the sauce for the chicken nuggets (to take away) was also wrong. Conclusion: It was nothing!

I ordered for delivery French fries were cold and matchy, a port. French fries were missing, onion rings in both orders were cold and matchy.

Once again disappointed with Burger King, burgers cold and cheese didn't go anywhere even though the restaurant was empty

It's going ok. Food was lukewarm.

My chicken burger was ice cold, the meat had never seen the inside of a pan or deep fryer, it was really frozen and just ready to be thrown away. I'm very disappointed, you used to be able to eat there, but today it's just a discouragement

Visit January 30, 2024 12:30 p.m Cash register number 71 An order: Whopper Cheese Bacon Large fries Fanta Large 6 chilli cheeseburgers Order at the machine, eat in the restaurant. 3 customers in the restaurant! Picked it up at the counter, rolls and bacon cold, fries oversalted, burger paddy lukewarm. Absolute minus point for today's visit. I hope that this is an exceptional case and not a quality standard at Burger King in Germersheim.

Restaurant has changed a lot for the better, cleanliness, ambience. Food is delicious as always.

Never eat there again... Ate 2 cheeseburgers and was on the toilet all night with stomach pain and cramps……. People better go into town and get a kebab...

Very satisfied with the services provided. 🙏🙏

Spontaneous visit with our children yesterday. Were very satisfied! Store newly remodeled, very clean. Food absolutely good and freshly prepared, nothing to complain about. Staff very friendly. Keep it up! We'd love to come back :)

BK is back in Germersche!!! Went to Burger King in Germersheim yesterday. Food was great - very fresh, well-topped burgers, very good fries and good drinks. Enough carbonation and really cold (we deliberately order with ice. Restaurant looks clean even the toilet. Staff friendly and attentive. Please keep it up! We'll definitely come back. By the way, the Burger King in Germersheim has been rebuilt. Now retro design 70's 80's which we find very beautiful and striking.

Also burgerking ist nicht das beste das wissen wir aber hier kommt das Essen kalt und halb durch an der Käse hat bei mir noch kocht mal angefangen zu schmelzen als ich den burger bekommen habe

Generell gehen wir nur im Burger King essen was ich jedoch in Zukunft immer weniger tun werde. Leider ist das Fleisch immer labbriger... Und die Pommes sind auch nicht mehr das was sie mal waren..... .... Naja für die Geschwindigkeit von 10 Minuten war alles in Ordnung

Eigentlich mein Stamm-Burger King Schnellimbiss und an sich bin ich immer sehr zufrieden. Allerdings musste ich gestern feststellen, dass außerhalb der Stoßzeiten das Personal auf ein Minimum reduziert wurde: Eine Bedienung und ein Koch. Die Auswirkung hiervon ist, dass alles auf „Halde“ produziert wird und nicht frisch über die Theke geht. Somit gestern nachmittag zum ersten mal kalte Burger, lätschige Pommes und trockene Chili-cheese Nuggets bekommen. Das passt nicht zu der letzten Preiserhöhung…! In der Hoffnung, dass dies eine einmalige Sache war, gibt es (noch) die 4 Sterne. Die Dame hinter dem Schalter war trotz der Hektik mit Drive in und Bedienung sehr freundlich - Chapeau!

Noch ein klassischer BurgerKing ohne Automaten und mit Bedienung. Es waren zwar nur 2 Mitarbeiter*innen vor Ort, die den Laden wie auch den DriveIn super im Griff hatten. Gerne wieder.

Essen kam schnell und wie bestellt. Pommes waren gut gesalzen und sogar der Käse auf dem Burger war warm. Aaaber die Sauberkeit ließ sehr zu wünschen übrig. Der Boden war dreckig und hat überall geklebt, die Tische waren auch nicht sauber. Gut dass wir uns draußen hinsetzen konnten.

Waren Drive in. War ziemlich ruhig, aber habe chillichees Nuggets bestellt und waren definitiv ziemlich alt schon .. waren ziemlich trocken und Stein hart. Sorry sowas geht garnicht :-(

Schmuddelig! Toiletten schmutzig!

Personal langsam, leider keine Bestellterminals, Essen in Ordnung, laden müsste besser geputzt werden

Smaczny i dobrze wypieczony burger. Polecam

Schöner Burger King mit Lieferdienst. Das Essen ist sehr lecker

Sehr freundliches Personal. Die Burger sind richtig frisch und schmecken gut. Daher verdiente 5 Sterne.

Leider ist das Essen im Drive in kalt. Das passierte mehrfach trotz Hinweis und Reklamation. Pommes kalt, burger ( x long chili cheese) Käse nicht verlaufen , Brötchen kalt , Fleisch lauwarm . Sah leider so auch unappetitlich aus. Schade

Essen war kalt auch der Käse auf dem Burger und das personal war nicht freundlich

Bought on 17.2.23. meat was cold, tasteless, bread appeared old. We are now put off from this shop for long time

Die Burger King Filiale in Germersheim hat definitiv eine Überprüfung durch eine Prüfstelle oder zumindest durch einen Prüfer von der Company selbst nötig. Der Laden war bis auf drei weitere Kunden leer und ich bekam mein Essen relativ schnell. Die Pommes waren warm, das Cola kalt. Soweit so gut. Aber das man bei einem Burger so viel falsch machen kann ist neu für mich. Der Whopper war kalt, der Käse darauf war wohl schon länger an der frischen Luft und der Salat war wohl schon von vorgestern. Absolut ungenießbar. Der nächste Laden, der auf meiner „nie wieder“ Liste aufgenommen wird!

Ein guter Burger King, nur etwas lange Wartezeit auf das Essen

Effizientester Burgerking seit Jahren. Motivierte Mitarbeiter. Leider keine hübschen jungen Dinger 😉. Dafür super schnell und einfach gut eingespieltes Team. Ich war begeistert von der Geschwindigkeit der Bestellung》 frisch zubereitet und zackig freundlich nächsten Kunden.

Der Laden war sauber die Mitarbeiter höflich und freundlich. Es war ein Freitag Nachmittag und kaum was los. Das Essen kam schnell und wie bestellt. Die Toiletten waren auch sauber, natürlich nicht wie zuhause aber ablassen gut.😅

Toller Burgerking in der Nähe des Hafens.

Es war verdammt kalt. Sowohl das Essen als auch die Umgebung.

Nach langer Zeit, hatte ich mal wieder das Bedürfnis zum Burger king zu gehen. Doch den Junge, welche an diesem Tag Dienst hatten , hätte man die Schuhe beim laufen neu Besohlen können 🤔. Das essen war soweit okay.

Leider war unser Besuch nicht so prickelnd. Schlechte Laune und sehr schlechte deutsch Kenntnisse (war sehr mühsam unsere Bestellung aufzugeben) des Personals waren dieses mal nur 2 Sterne wehrt.

Die belegschafft trifft sich lieber mit freunden anstatt zu arbeit burger waren lieblos hingeklatscht daran ist nichts king

Könnte mal modernisiert werden... Sieht leider alles ein bisschen alt aus.

Habe bisschen zulange gewartet bis meine Bestellung kam ich weiß nicht warum die PKW Vorrang haben

Lecker Essen und nettes Personal am Drive-In Schalter.

Es war nicht wahnsinnig viel los, aber trotzdem war unser Essen nur so mittelwarm. Grund dafür war nicht die Küche, sondern die Damen und Herren bei der Ausgabe. Sie waren seeeehr gemütlich unterwegs. Sehr ärgerlich, mit kleinen Kindern dabei überlegt man sich, ob man was sagt und dann nochmal so lang wartet.

Zuerst das Positive, das Personal ist freundlich. So jetzt das Negative, Wünsche bezüglich Belegung werden nicht berücksichtigt und es fehlen immer mal wieder Burger nach der Bestellung....sehr ärgerlich, wenn das erst zu Hause auffällt...Restgeld bekommt man nicht korrekt zurück...muss sich für den Fehler rechtfertigen und bekommt dann kommentarlos das Geld gereicht.. eigentlich bin ich Burger King Fan, aber der Laden hat Luft nach oben...