Burger King Eiche in Ahrensfelde

Always delicious and short distances for us

I picked up food an hour ago and paid for extra cheese, but it wasn't put on the plate twice. It's not the first time I've paid for extras but haven't received them. Very annoying; we won't be getting food from there again. You don't unpack everything on the spot to check if you order takeout.

I've rarely experienced such good quality and such fast service at Burger King! The burgers are very well-topped and really fresh. Absolutely top-notch for a fast food restaurant! Other restaurants could learn a thing or two from this.

Plenty of shops to go shopping. From Kaufland and Mediamarkt to numerous clothing chains, shoe stores, and much more...

I can't recommend this place. The food is only lukewarm, the fries aren't tasty. And the cleanliness, despite adequate staffing, is terrible. Not one table was clean, despite a total of five customers! It's a shame, it used to be much better.

Very great service, nice employees

Everything is great, I like going there.

Unfriendly, unmotivated employees. Food clapped together carelessly. A train station hall is more comfortable.

The food is always truly delicious, and the staff are very friendly. The restrooms, however, definitely need to be cleaned more often.

That's not how you treat customers. No receipt roll in the ordering machine. No receipt at the cash register, and no receipt pad in the office. The boss on duty on August 10, 2025 (afternoon) pretends to be ignorant. In the end, there's no receipt for the office and no proof for his own boss.

We sent the kids to get burgers – the receipt said three, and there were two in the bag. Whether that was carelessness or the customer relied on the kids not to count – it's hard to say. The fact is: This kind of thing seems like deliberate fraud. Checking your order is standard practice, especially when children are shopping. Not checking is a betrayal of trust. A truly bitter aftertaste. Such a shame.

Well, the quality of the food at Burger King is unfortunately not that great overall. But this restaurant was no different.

The shop is good but the doors to the men's restroom do not lock

I ordered food from there via Lieferando. Everything was great as always. But the delivery was excellent. Unfortunately, I'm a bit mobility-challenged at the moment and it's taking a while. The lovely Ms. Ebert (I hope I spelled that right) was incredibly nice and didn't let it get to her. So friendly even though she had to wait (she even called me). They shouldn't let such great and friendly staff go! I'm so impressed with her!! Thank you for your understanding! Always a smile on her face! THANK YOU!!

Either they were having a bad day, or I don't know... but first impressions count, and it was a bad one. There was no sauce on the burgers, and the cashier didn't really understand us either.

As always, Burger King impressed with fast service and delicious products. My order arrived complete and piping hot. The staff was friendly, and the cleanliness was also very good. Definitely recommended for fast food lovers.

We really like it, we often come with our family. You can drink it to your heart's content. And that's valuable!

The burger was absolutely disgusting and looked like an old plum 🤮

We've eaten here several times; they even have a play area and slide for kids, which was great for us. Sometimes it's not 100% clean, but that can happen. The men's restroom, however, needs some improvement. The staff is friendly, and I've always gotten what I ordered. I'd be happy to come back.

I can definitely recommend it, I've always been satisfied so far.

It depends on which employee you find. Sometimes you get a discount that the employees themselves don't even know about. I once paid twenty cents for a meal. With a bit of luck, it happens more often. Otherwise, other Burger King restaurants do the same.

Very good Burger King, can get very crowded on certain weekdays. But when it's empty, everything's great.

Great food, friendly staff, a place made with love – everything is wonderful. BUT: In the summer? No air conditioning, but a tropical climate for free! The burgers could have taken a break outside – cooked thoroughly on the metal table. I'm sweating more than the meat on the grill.

Good location, fresh dishes and friendly service.

Very friendly staff, super spicy, crispy chicken wings, simply delicious. The restaurant is very clean. What more could you want? I'll definitely be back!

Can't read and can't pack orders. Ordered Chili Chess nuggets and got regular nuggets.

When eating takeaway, things are often missing.

My child didn't even get water even though she was dizzy. Hardly any hygiene 👎👎👎

My wife visited this Burger King branch on Friday, June 13, 2025, at around 10:00 PM and had a very unpleasant experience. She bought food for herself and our young daughter for approximately €30. When she tried to fill our daughter's water bottle at the beverage station, an employee who had just cleaned the dining area and emptied the trash became loud and rude and said that this was not allowed. The manager also confirmed this – is it really not allowed to give water to a small child? Furthermore, this employee's demeanor was very distant and unpleasant. The way she looked at our daughter, in particular, struck my wife as very unfriendly and cold. There was a complete lack of friendliness and respect. I hope management takes such feedback seriously. As long as this behavior continues, we will not visit this branch again.

Nice staff, but the location is sometimes dirty. They often forget to add mayo or ketchup to your order, and it's generally quite busy during peak hours. Unfortunately, it also smells very strongly of old grease (outside). Which is also the reason why I won't be going there again. The smell can be smelled for a good 20 meters, and it's persistent. It's a shame, really. I used to enjoy going there for a burger.

I always like coming here, but I have already tried other establishments but the quality was not good

No food ordering except through Lieferando, which incurs an additional charge. Unfriendly on the phone... I used to have good experiences, but since I've been trying to order directly for seven days, no way. I'll avoid the restaurant because of the unfriendly phone service. I'd rather go to McDonald's or Dominos... I'm sorry, but you used to be really friendly and good...

Ordered a double beef burger to go, unwrapped it at home, and only received a single beef burger. Never again.

Very cool Burger King branch. Cozy, clean, has a playground, good location. Polite staff!

I was extremely hungry on the way home from work and thought I'd treat myself to something from Burger King. Unfortunately my order was mixed up, which in itself wouldn't have been a problem. My hunger would still have been satisfied because half of the order was bacon (apart from the fries and nuggets). It's no use to me because I don't eat pork and I don't like it. So I'm throwing away two burgers and I'm still hungry. Next time I'll be a bit more qualified behind the counter or, if necessary, concentrate on my work. My mood is of course also appropriate. I've just ordered €15 for fries and nuggets. You can be happy that I live further away, otherwise I would have come back for sure.

Friendly service and they have unlimited soft drinks vendor.

Modern and relatively clean In the evenings, there are often large crowds of customers

It's a bk 🤷🏼‍♂️ food comes quickly and hot.

The cutlet was burnt and rubbery, horrible!

The food is top-notch, Burger King style. Everything is superb and good.

Very good, I can only recommend it. . . . . . . . . . . . . . . . . . . . . . . .

Very tasty and friendly staff but there was no cutlery and you had to eat your churros in caramel sauce with a stick but it still tasted delicious

The quality is at least average.

Usually, they go through quickly at the drive-thru, but sometimes something is missing (sauce, fries). Checking your order on-site is strongly recommended.

Absolutely unfriendly service, you don't get exactly what you want. And even the children are denied their toys. Technically, the price is way too expensive for fast foot.

Failed again... For a change this time everything was in there but the burgers were cold and the cola was non-carbonated and the cups were only half full... I don't understand it...it can't be that hard

Unfortunately, the wrong burgers were delivered to us with our previous order. After we informed us by telephone, the delivery was made later. Today we wanted to order again, but every order is canceled by the system. Employees on site then said it was because we had complained about the last order and this branch no longer wanted to deliver to us!? Are you serious?? YOU make a mistake and that's why we will NOT be supplied anymore?? This is disgusting!

Was busy. That was pretty quick. Was clean. Nothing was forgotten either.

For quick food and quick hunger afterwards 😂😂

Good food and fast service, the view of the main street and the resulting noise are a bit off-putting but otherwise a really good experience.

I was at the drive on April 26, 2025 at around 8 p.m., I ordered two double cheeses, only got one and that as a normal cheese with bacon.. The employee needed 10 attempts to understand the code for a cola and enter it correctly, then asked what kind of cola, Cola Fanta Sprite.. Cola is COLA!! At the top there was mayo, for what please?? Sry, but not charging for a burger is okay, but packing the wrong one isn't possible!! If I hadn't already been too far gone, I would have gone back and made a fuss!! This is a rip off!!! Never again BK in oak!!

I didn't eat it but the smell says it all

Eating is one way or another, depends on the time of day. Otherwise, the restaurant has improved over the years, products are fresher - the only drawback is the drinks filling, a lot of water and a lot of syrup

5-6 employees were there, and jokes are endlessly running 🏃‍♂️. They took 26 minutes to prepare 1 burger and cheese nuggets. Otherwise, food was good. Only the issue is the timing of them.

Hair in food!!! 🤢🤮😷 We had 2 burgers and both burgers had hair in them. Please check the food before you eat.

Stop Burger King. You always get the impression that there aren't enough staff at the Fast Frut restaurants. Because the tables are often dingy.

Yesterday I was at BK again for a long time. At first I wasn't given enough change. Anything can happen to people. The burgers weren't good! Soggy, salad not fresh. Tables were also dirty and sticky. But the worst came a good 2 hours later. My wife had stomach cramps and nausea and I couldn't get off the toilet half the night. And all for a relaxed €36👍

Staff is nice and friendly. The cleanliness of the dining area could be given more attention and the tables could be wiped down more often. But if you let us know, it will be done straight away ✌️

The walls and doors in the toilet are still dirty. Addendum: The Cola no longer tastes like Cola and the Fanta no longer tastes like Fanta. Why is a mystery to me, because in other branches everything tastes the same as always. The burger was supposed to be plant based, but tasted like the usual one. The fries had almost no salt. Now our patience is running out. We will no longer be customers there in the future. This branch has repeatedly attracted negative attention in recent years.

Better than in Lichtenberg Landsberger/Storkower near Landsberger Allee train station! You'll feel sick there if you've briefly seen the toilet. Oak is clean and staff is sufficient and friendly. Food as you would expect from fast food

Friendly service Burger King quality food I'll stop again :)

Best Burger King in Berlin. The staff are courteous, and it's clean and modern. 👍🏻

I was at this Burger King an hour ago. I made a takeaway order because I didn't have time. I arrive home.... and what can I say, the fries sauce and a burger were missing..... without words......

We were there on March 8th, it was very full... but the food came quickly and the staff were very friendly

Tables dirty, floor littered, really uncomfortable

Tipi Topi also when it's nice. Ratzi Fatzi still gives you fresh, warm food and it's rare that something is missing from your order. 👌🏾😎🤙🏾 Keep it up

So yes, I ordered a beautiful hamburger from the menu, it looked divine, the bacon was browned, everything was as it should be, after receiving the order it turned out to be much smaller and tasteless, the bacon was raw, and the staff completely ignored my request to replace the burger. Of course, there was a very unpleasant 150 kg lady standing at the counter I don't recommend it

Burger King Oak, we actually always liked going there, but what I saw there today was terrible. Maybe it's because of the new staff? In any case, quality has somehow been lost. I have attached a photo of the burgers. Assembled listlessly, hardly any salad left and yes, they were cold too. The fries were extra soft, light and probably all salty. So everything is great, at least for those who expect absolutely nothing. We can probably count ourselves lucky that after first swapping the wrong burger and then adding a missing one, everything ended up in the bag. It's a shame, but at prices that are fundamentally justified, you can expect a little more than the performance delivered. Whether we'll treat ourselves to this "fun" again is anyone's guess.

Sometimes the staff forgets our order and then it takes 20 minutes. Employees have an allergy to small change. Food there is very tasty

People better check your orders before taking them away. I was expecting six nuggets and got six onion rings... unfortunately I didn't notice until too late

BurgerKing should urgently rethink its ice cream pricing policy. A King Fusion costs almost €5, but the cup is not only smaller than last year's, but is also only half full. This is not only outrageous, but simply fraudulent. For this price I expect a reasonable portion size - so I won't be buying ice cream here again.

The burgers were really delicious

I had a very disappointing experience at this Burger King location today. I’ve had Chicken Wings at many other Burger King restaurants, and they’ve always been great, but here they completely overdid it with the spice! They were extremely spicy—almost impossible to eat. There was no warning about this, and honestly, I don’t understand why the recipe varies so much from one location to another. If you’re used to the regular taste of Burger King’s Chicken Wings, don’t expect the same experience here. A total disappointment!

Cute snail burger pattern on the packaging 🫠

In the past, old onion rings were often included. But not for a long time. Absolute recommendation!

When I visited again, Burger King was pleasantly empty, which had a positive effect on the waiting time. The dishes were prepared quickly. Particularly noteworthy is the attractive all-you-can-drink offering with a diverse selection of drinks such as Cola, Fanta, Sprite, iced tea and various other varieties. The premises were clean and well maintained; overall a very positive impression.

Nun ja, man bekommt was man erwartet bei einem Fastfood Restaurant. Den Hunger schnell stillen und danach setzt das schlechte Gewissen ein, zumindest ist das bei mir so. Ich weiss wenn ich Bock auf Burger mit Pommes hab, finde ich am Kaufpark Eiche bei Burger King das wo nach das Raubtier in mir brüllt. Da ist Qualität und Gesundes Essen erstmal zweitrangig.

Very quick and polite staff and friendly too. Cleanliness inside and out was impeccable. Parking spaces in front of the door. Despite the increased number of visitors, the waiting times were very short 👍

Not recommended, received old burgers twice in a row

We are convinced of Burgerking, it's just a shame that they don't take part in any promotions

It always smells delicious, delicious. But sometimes in a hurry they add too much or too little food. So 5 out of 5

Just like everywhere else on Spaceship Earth. It tastes great regardless of whether it's Berlin, Moscow or Tokyo.

Ordered burger with extra bacon, the bacon was cold like it came from the fridge. When spoken to by the staff, the answer was "Bacon is always put into the burger cold" - save yourself the 50 cents, who knows when it was fried.

Please get your delivery services in order

I'm often there with my 3 children. Staff is always friendly and helpful. When it comes to cleanliness, there is still a lot that needs to be improved, e.g. There has been ice leftover in one of the upper cubes in the games area outside for weeks. The play area in the building is always closed. The BK is very busy and yet you don't have to wait long for your order.

How expensive do you want it to be? Sometimes over 9 euros for a burger. The competition does it far better. Vouchers from the Christmas calendar are NOT accepted.

I think the food is a bit artificial, otherwise everything is fine

The food is delicious, and the request doesn't take long to arrive.

I'm very disappointed with what Burger King has become, no service, food not really good and cleanliness ph god ugh

I think the atmosphere is like a large canteen. The service is a disaster and the food was only lukewarm. Ordered 2 menus. The fries were finished first and then sat on the tablet for what felt like 5 minutes before the burger was added and the full tablet was finally handed to me.

A bit too little space for me, but I recommend it.

I was in the store last Friday at 7 p.m. I should have left it alone. I put my order in the machine and then the wait started. You understand that when the place is full it takes a while. But it doesn't make sense to place 5 orders at the same time and then not be able to finish them. I saw the bags with my food for probably 20 minutes with a burger in them and then the fries came. What with them You can imagine what happened to the burger at that time. Drinks were also really adventurous. You could choose maybe 2 types. The burgers in the kids menu were inedible. That was the first time I saw a child refuse a cheeseburger. I tried it and yes, what can I say. The bread was cold and probably never warm, and the meat was the same. So a total failure for €50...

Overall better than the others nearby

The toilets are terrible. There is always a lack of paper

Forgotten straws, paid drink not in the bag and no napkins. Additionally waited almost 20 minutes on the drive. Really unpleasant and not a good experience.

We had our food quickly, well prepared. Restaurant and bathroom clean. There are drinks to refill here!

Sometimes it takes a little long but it's always been good👍

I didn't know beforehand that no dogs were allowed! It doesn’t say “no dogs allowed apparently” anywhere

The manager was rude. "Dogs have no place here" could be better phrased, it sounds dismissive and rude. After you have just ordered and paid for the food, you are thrown out and have to wait outside in the cold. So far the first place in all of Berlin where my dog ​​is not welcome.

Unfortunately, I have the problem that something is forgotten every second time I order.