BURGER KING Deutschland GmbH in Verden (Aller)

Today, November 7th, 2024, we found ourselves in front of a locked door, even though the store was supposed to have been open since 10 a.m., it is now 11:47 a.m. 😅 That's why I only give it one star!

A good Burger King. Clean and fresh products.

The employee is extremely unfriendly, makes private calls and is on her cell phone all the time, and she is also very unfriendly towards customers. very bad employee but good food

I felt very uncomfortable here, I went to this restaurant with a lot of expectations, unfortunately I had problems when ordering and the service was terribly bad and didn't meet my expectations, the woman at the checkout was very unfriendly and very unclear (you can't look at the screen) but the food was okay, nice evening.

Went there around 2 p.m. because the food was ready after 15 minutes and the fries were hot too

Ordering took a long time and then the order was wrong.

I can't even begin to understand the negative reviews. Food is great, branch is clean, employees are very friendly. And the woman at the counter on October 18th. has a voice like an angel which made what I ordered really pleasant. I've eaten there many times and haven't had anything to complain about.

A few weeks ago I was there with my family on a Sunday evening. We ordered using the ordering system and then realized that a number of customers ahead of us had been waiting for their orders for a long time - unfortunately we had already paid. After about 50 minutes we got our food. Another visit about a month ago was unsuccessful because there was a note on the door saying that it was exceptionally closed at 6 p.m. due to illness. The day before yesterday I tried again: right of way in the drive-in at 8:20 p.m. I was “bleated” over the intercom that it would be closed at 8 p.m. In fact, there was a softened piece of paper hanging above the display... There's probably no point in driving here anymore. Luckily there is the golden seagull 100m away 🥴

I was at the branch today at 9:35 p.m. and stood there in front of the closed door even though it says they are open until 10 p.m. Incredible!!!!

Stains under the table, waiting too long

Visit to the BK around 3 p.m. - parking lot and restaurant almost empty, 6 people in the restaurant. After ordering two menus, there was a waiting time of about 16 minutes. The dips we ordered were missing and the drinks weren't right either. The staff present hardly understands German and reacts rather slowly. The Whopper is almost cold, and the chicken burger has clear roasted aromas that even turn the bun black. After complaining, we received a new burger, which was even more burnt 🙄. At least one employee's clothing is heavily soiled and the floor is dirty. Afterwards we went to the friendly M for a coffee.

Unfortunately we waited a long time, the food was lukewarm, the service was overwhelmed, the tables were dirty

Attacked by foreman A burger was missing again, so I called. Since my burger was missing, I was supposed to pick it up after consultation, when I came to the drive the foreman said no, you can't get it and hit me in the eye with full force, all because of a burger.

27 minutes in the drive in…….. I thought I would never see my family again.

Not recommended. Waited half an hour and got cold food. Complaints would again be responded to and two new burgers would be made. The excuse was, what should we do, there are two of us.

Completely overwhelmed staff. Every single time the store is chronically understaffed. Waiting times on average of 30-40 minutes. Eat cold in 1/3 of cases. Thanks for everything 🤝

Great restaurant again at any time

The customer service is underground.

After a mishap that occurred yesterday, two burgers were forgotten to pack. When I spoke to the branch manager today, we quickly came to an agreement. I would like to thank you very much for the understanding I received. Ps. I got two new burgers today as compensation, plus a drink. Best regards Maik

Absolute juice shop, 20 minutes for 2 burgers and the place wasn't even full. Unfriendly staff and the order was also wrong.

2 employees in the whole branch 1 person walks around without any recognizable employees clothes goes into the kitchen then where you sit everyone hangs out everything is touched. Employees wear clothes that are not clean, I think it's a shame that the branch is abolishing itself even though there is so much potential, it's no wonder that Burger King is empty when nothing is going on there.

Unfriendly staff, speaks so quietly that you can hardly understand the person, rude to customers who just ask why the front door is closed. We had to walk through the drive in where it said on the drive in that they would only be open until 8 p.m. for the next few days (we were already there at 7:15 p.m.). There is nothing at the front about the new opening times. Clothes dirty. Most of the staff have already gone home, there are still 3 people there, although one employee just looks stupid and doesn't do anything. Burgers aren't particularly well prepared either, just thrown into the packaging.

Opening times are not observed. Even 15 minutes after potential opening, the store remains closed. Considering that the store is very new, it is already more run down than the ancient Mcces next door. Better go there. Employees are friendlier, faster and, above all, much more reliable.

Do I need to say anything else about that? This is what 3 out of 6 looked like... It's a shame to have to wait forever for something that was forgotten in the deep fryer. It's constantly going downhill when the shop is even open, what a shame!

No card payments on Saturday evening. You can't bring it anymore these days. A notice on the door would have been good.

As McDonald's fans, Burger King completely convinced us today! Clean restaurant, warm food, Aral Puls charging station in the parking lot and it was tasty and better than the last 10 times at McDonald's

Eat good. Cleanliness okay. You have to wait a long time for your food and the opening times are often changed spontaneously.

I've never been so disappointed by a Burger King, forever long waiting times and old lettuce leaves

After entering our order several times at the terminal, we had to order at the checkout. No problem, I prefer it anyway. However, just ordering took 18 minutes. Then wait 16 minutes. Hmmm... fast food?! Staff not friendly. Food wasn't good. Only the side salad was really fresh and crunchy. And the large portion of fries, pffff... I don't even want to see the small portion. We would be very happy NOT to come to this Burger King again.

Clean and cozy. Good for a stopover

We like the Burger King in Verden. The food was very nice and the staff was very nice.

Rarely have we seen such cheeky and arrogant staff. You can order food but only eat outside!

Forced stop due to heavy rain when we returned by motorcycle from Hamburg on July 1st, 2024.

Just been there and it's easy. How come? Please change the opening times on Google if you can't stick to them, that's not a big deal, but at least change them.

Absolute impudence to offer water for 4 euros!!!!!! Not even at the airport in Antalya is the water that expensive. And yours (Fanta) No one can drink syrupy water mixed together!!!!!!!!

I had the impression that the staff were working off penalty hours - they were just as motivated! The waitress could hardly get her teeth apart and when she did it was hard to understand and was also unfriendly and rude!! The rest of them could be soled while walking - 10 minutes for 2 burgers is underground! And I was alone in the queue! While we waited, the food was only lukewarm.

Food was warm and the ingredients were relatively fresh. Staff friendly. There is criticism regarding the cleanliness of the toilets. But this may certainly have been due to one or two guests. Feel free to stop by again sometime.

Staff is unfriendly, sit on the worktop where the burgers are prepared...

Very sad situation, After work, you're there at 9:40 p.m. because you just want something to eat, according to the opening times until 10 p.m., you arrive at everything dark, load it up, what's the crap? It's not the first time, it happens more often and when you order a strawberry milkshake Open at 9:40 p.m. and you only get vanilla even though there isn't much going on. The conditions are mostly friendly but exceptions prove the rule. It's a real shame how the store is run. Improvement would be desirable, but I think that what we write here is simply ignored. A real shame

It wasn't what you're used to from Burger King, just bad

Gladly again. Very clean. It's not an everyday occurrence for Burger King.

Take forever. Doesn't deserve the name fast food restaurant. Service staff also unfriendly.

The first time from ordering to eating under 5 minutes, we are delighted. It usually took well over 15 minutes, which was more like slow food :)

Today 7.45 p.m., the shop was apparently closed, no information about it. Just turn off the lights and close it.

Unfortunately the food is always too cold. The staff is often stressed.

The food is okay. One big caveat!!! It took almost 10 minutes for my order to be taken!!!! Plus there's still cooking time. I would like it to work a little faster. Best wishes

The store is very sad!!!!!! I order my food to eat there half an hour before closing time. They take 25 minutes to make my food and then come to me and tell me I can't eat there because they're about to close. You can still hear from the kitchen why you got the idea to come eat 30 minutes before closing time. And this isn't the first time. The shop in Verden is not recommended if you are still hungry in the evening.

In general, the location of the Burger King is good near the motorway and main road. However, despite the low occupancy, I had to wait quite a long time for my simple standard order - only to receive the wrong burger! Check your burger carefully...or better go straight to Simple Burger (or McDonalds).

We had a long wait with a child. After a quick comment, everything was set in motion to make us happy and quickly. Great service from Samet and his team!

Very good, delicious food, freshly made and good service

Rude, burger not hot and takes a long time, toilet (men's) unclean, the store won't see me again.

Time for an update (03/09/2024): The last few months have been just terrible. Whether in the restaurant or through the drive-in. The terminals in the restaurant don't work. The order is entered and at the end the stupid things say that no order is possible. All other guests also try the terminals and receive the same error. All guests, including us, tried again at least once; computers are known to have errors more often. No chance. The employees watch maliciously and whisper. One guest after the other gives up and tries their luck at the counter, but the employees there let everyone line up and wait... The orders at the counter work. Well, yes, technically speaking, yes. Unfortunately, not really there either, because the employees just don't want to do their shitty job and put the wrong products in the order. Pressed incorrectly? Didn't listen? One does not know. Oh, and of course you can't put a note on the order terminals saying they're defective. Or turn off the parts so that guests go straight to the counter? No no, that wouldn't be half as funny... It looks similar in the drive-in. The employees don't understand German and then tell you that you can't buy the crispy chicken. “I don’t have anything to ask Meneja Krosb Sick”. Ah yes, thanks for nothing. So no crispy chicken either. Then the burger was probably taken out of the program in Verden, whatever. The intercom system has always been a horror at BK. We were booked for two other burgers, even though only one was ordered... that's how it goes. At the end you wait patiently for 20 minutes for your specially made lace goods, I have no idea, seems to be normal for this fast food restaurant... There are all sorts of surprises in the bags, it's like Easter, why bother choosing something in advance... it doesn't matter, you're already totally annoyed anyway, it'll taste good........ Applies to both restaurant and drive-in: No, it doesn't taste particularly good. You can eat your dry burgers yourself in the future. No sauce, no red onions, burgers almost cold and so on and so forth, wow it's so annoying. Nothing works in this hut. Less than 200 meters away, there is another fast food restaurant: you can order via app, go there, drive through, give the code, pay, get the goods - all in under 2 minutes and without any errors. Everything is hot and tasty, in a good mood. Back to the here and now: 0 stars would be too much. Oh well: Since there are displays and stickers with QR codes everywhere in the restaurant, you should definitely rate it on Google! If I were you, I would think twice about your request. But you wanted it that way. Here is my updated review. Congratulations. Update May 1, 2023: Things haven't gotten any better. Burgers as dry as the Sahara, Smurfs cups for the Jr. menus no longer available at all, not a word about it, the main thing is that two menus are sold. Sauces weren't even asked for, they were immediately left out. We then got a replacement from the yellow neighbor. Down from 4 to 1 star. Old review (2022): Today it was very tasty. Enough sauce on the burgers and the beef patties were great. If it stays at this level (and it hasn't always been), you'll be close to the fifth star.

I ordered two cheeseburgers and nuggets and got Plant Based Burgers (NOT CHEESEBURGERS, the cheese was apparently forgotten even though it says so on the packaging, how? No idea!!) and onion rings. Just next to it is also over. Now I'm hungry. Help! You have to know. Not recommended MCs is next door, much better.

We were there for dinner with 4 people on March 10, 2024 around 9 p.m. I've never waited so long for my food at a fast food restaurant. Since we were almost the only guests there, that alone is frightening. The burgers and fries arrived at the table almost cold. The potato wedges tasted like they had been warmed up 5 times. Then 1 drink was forgotten as well as extras that were added to the burger. When asked, the staff added it again at will. After all, the drinks were the best part of the whole thing. If I could, I would give it minus stars. I prefer the food at the competitor from the Golden Seagull.

Not even worth one star. So unfriendly and the order takes extremely long.

Small Burger King, everything there was very clean and the employees were friendly and accommodating.

Unfortunately very dirty table not clean staff is from Honolulu if you have the list look the shop is otherwise not funny

New visit: order terminals didn't work, desired product sold out. ---Whopper delicious, fresh and juicy. Team friendly. Waiting time 20 minutes. I find it strange that their own hygiene rules are drawn up (only consumed on site two weeks after the 3rd vaccination). What bothers me is that this rule wasn't visible from the outside or online. One of our drinks, which was ordered with ice, was rather lukewarm and not very carbonated.

Lights in the shop are on... 12:00 p.m....nobody there...no employees...doors closed...no information on the door...was King Wallraff here??

When you read the other reviews, you become scared and anxious. Maybe my husband and I were always lucky with the staff. We received friendly service and our food seemed fresh, hot and tasty. We always check on site whether everything is in the bag, there was never anything missing, maybe a bag of ketchup but that's not enough to get upset. The only thing I can confirm is the relatively long wait at the DriveIn. And a few days ago we were surprised that we were standing in front of closed doors at 9 p.m., even though it says 10 p.m. on the internet without any note or explanation.

We were in the drive-thru 20 minutes before closing time. The service staff kept looking at us through the window. But without reaction! We were just left standing there for 10 minutes. After several waves, the window opened with the words..."there is nothing here anymore".... This has already happened to us there once! Will not go to this branch again! That was the last time!

Simply still! too long waiting times.. A year ago it was the training phase and now?? 🤔Burger quality OK However, food would generally like to be warmer. Storage shelf “packed full”🤔

When we arrived there were no other customers. We ordered on the self-service displays, then went on going past the cashier and greeted her. She turned her back to us as we were inetrrupting her peace and pulled out her phone to text. We sat down on the cleanest table we found, as none of them were clean. There were crumbs and smeared sauces from previous visitors on most of the tables, although the staff were standing around and had nothing to do. When our food was ready, the number was displayed on the screen, so when I went to get it, I thanked the cashier, who ignored me again. The sandwiches were prepared just now and weren't even very warm, the cheese was right from the fridge unmelted. To be honest, I don't expect anything better from a Burger King or McDonald's, but still... - show a little bit of politeness - clean the tables when you have the time - serve warm food That is all that's needed.

Very nice shift manager was there on February 9th at 1 p.m. Service and food were perfect

The food is as you would expect. But here in Verden it usually takes a particularly long time. People like to spend 10 minutes in the drive-in and it's the same in the restaurant - despite the usually manageable number of guests.

Very unfriendly staff. Forgot to prepare food. There the left hand doesn't know what the right hand is doing.

01/27/23, 8:30 p.m The waitress argues with each other and forgets side dishes like ketchup or sweet/sour sauce.

Nice shop, unfortunately ordering via the machine was cruel and annoying. The food was: hot fries, Burger lukewarm to cold, whether the bacon has seen a pan is questionable... A pity...

The place is horrible, it takes a whopping 30 minutes to get food here. This is called a fast food restaurant?

Alles so, wie ich es von einem Schnellrestaurant erwarte

Frisch zubereitet, sehr lecker und im Gegensatz zu MC Donalds auch ein Papier um den Burger, daß man ihn gut anfassen kann. Die Mitarbeiter waren sehr freundlich und zuvorkommend

Top laden richtig nette mitarbeiter . Am besten war amet für ihn gab es 10€ Trinkgeld

Super lieber Service & sehr sauber

1x X-tra LongChiliCheese... Cola: Leitungswasser m Aroma, Null Kohlensäure - Eiskalt Pommes: labbrig, matschig, nicht heiß, versalzen Burger: aufgewärmt, war innerhalb von 30 sek fertig... Qualität u Geschmack dementsprechend Abfalleimer Parkplatz: Fehlanzeige Service: freundlich mit hang zur arroganz Wiederholung: 0%

Essen war sehr lecker. Service war schnell und zuvorkommend dazu war das Restaurant sehr sauber

Sehr modern eingerichtet, sehr schnelle Bedienung und leckeres Essen. So Lob ich mir BurgerKing

Essen passt, könnte allerdings etwas schneller zubereitet werden. Fastfood kann auch deutlich schneller gehen. Mehr Lächeln und zuvorkommend Gesten des Personals wünschenswert. Wirkt auf mich eher gelangweilt. Ambiente fallt im Vergleich zu anderen BK positiv auf,da alles recht neu ist.

Haben uns ewig auf einen Burger King in Verden gefreut, aber mal ehrlich.. über 25min im Drive auf sein Essen warten ist unterirdisch. Ich schreibe dir Rezension gerade aus meinem Auto, im Drive Wartebereich. Könnte echt kotzen, vorallem da in dem Laden nie was los zu sein scheint. Wie kann es denn so lange dauern.

Immer gut mit der Jugend da zu sitzen. Man trifft da immer bekannte

Essen wie immer.... Heute haben die pommes nach Fisch geschmeckt was auch immer da schief gegangen ist. Es war nicht nur bei einem so sondern bei allen 4. Schade

Bardzo pyszne i jestem zaskoczony

Der Service könnte freundlicher sein.

In Verden schließt BK 25 min vor Schließung. Oftmals Fehler bei den Bestellungen

der langsamste burgerking deutschlands. man kommt hier nie in unter 15 minuten durch den drive-in, auch wenn man der einzige kunde ist. stellt doch mal mehr personal ein oder so… :/

Musste lange warten bis ich bestellen konnte. Dann lange auf das Essen warten. Als das Essen da war....kalt. Nie wieder

Frische zubereitet und keine kalten Burger. Auch die Wartezeit war nicht alt zu Lang.

Freundliches, zuvirkommendes Personal. Super sauber. Super schnell. Gerne wieder

Pünktlich um 10 Uhr war ich heute der Erste Kunde. Daher musste ich zwar ca. 10 Min. auf mein Essen warten, welches aber dafür hervorragend geschmeckt hat. Einen Stern Abzug gibts nur weil auf der Toilette keine Seife war und das Toilettenpapier einfach auf dem Boden statt im Spender platziert war.

Wir mögen BK, da das Angebot für Vegetarier wirklich sehr gut ist. Leider waren die Tische sehr verdreckt und bei der Bestellung wurden einige Sachen vergessen, die jedoch anstandslos nachgeliefert wurden. Geschmeckt hat es uns trotzdem.

Lange Wartezeit für sehr trockene Burger

Sehr gut und sauber, das Essen schmeckt lecker

Sehr langsames Personal. Im Drive wird man eig immer gebeten vor zu fahren auf einen Parkplatz. Hier verbringt man dan nicht selten 20-25 min bevor man dann feststellen muss, dass wiedermal irgendetwas von der Bestellung fehlt. Wir haben dem Laden echt oft eine Chance gegeben. Aber es wird eher schlechter als besser. Auch bekommen die es nicht hin ihr System so einzustellen,dass man auch wirklich die Payback punkte bekommt. Habe die Karte bestimmt 8-9 mal vorgezeigt. Punkte wurden mir nie angerechnet. Auf Nachfrage heißt es nur : " das muss gehen.Sonst weiß ich nicht " Schade!

Ein BK wie jeder andere. Man muss nicht hineinbeißen, um zu wissen, wie es schmeckt.

Das ist der sauberste Burger King den ich bisher gesehen habe. Top top top ☝️

Wurde leider die Hälfte vergessen fällt einem natürlich erst auf wen zuhause ist und Speisen möchte

Noch nie solange auf ein Menü gewartet. Es war wirklich nicht voll und es hat dennoch über 15 Minuten gedauert. Die Mitarbeiter wirken hilflos und unorganisiert. Die 4 Sterne fürs Essen sind der Vertrauensvorschuss, hoffe es schmeckt so wie man es kennt

3 mal dort gewesen und jedes mal eine Wartezeit von über mindestens 15 Minuten trotz leerem Restaurant. Beispiel: 2 Menüs am SB Schalter bestellt und bezahlt. 1 Auto im Drive In. Eine Person vor uns die schon genervt auf das Essen wartet. 4 Leute in der Küche. Was läuft da schief? Wir haben noch nie in einem BK so lange auf eine zusätzlich falsche! Bestellung gewartet. In Verden nicht zu empfehlen. Und dann auch das letzte mal dort gewesen.

Ganz Ok, aber in Summe zu teuer. Waren früher die Pommes allein schon ein Highlight, ist es jetzt genauso 0815 wie überall. Aufgeräumt und sauber war es aber, das ist leider kein Standard.

Schön sauberer Bk! Bestellung hat etwas gedauert aber es hat sich gelohnt. Frisch und lecker!