BURGER KING Deutschland GmbH in Wolfsburg

I ordered at the terminal and sat in the corner because the screen with the order number kept going on and off and after a short while I stopped paying attention. Every few seconds someone shouted something incomprehensible across the store. When my meal (takeaway) was ready, the guy yelled at me incomprehensibly, I only roughly understood that he called out 3 times. The food was cold despite being picked up shortly after it was picked up (approx. 5 minutes), the burger was cold and the naggets were cold, at least the drink wasn't warm. So all in all I'll just go there again

There are one or two language problems and there are often problems with the food, other citizens than ordered, etc.

Open until 9 p.m. Then even at 8:45 p.m. they no longer wanted to accept orders - a shame. Please also adjust the opening times :)

20 minute wait in the drive thru with another car in front of us… Time 2:00 p.m

It wasn't full...but you still had to wait a long time to order...drinks were only slightly carbonated...it tasted stale...and the people weren't warm either...never come back! !!

From 8:30 p.m. all doors (emergency exits) are locked, you can no longer leave the store and you have to ask an employee to open the door every time so you can leave. When we asked why this was being done, we were told "we do it like this 30 minutes before the end of the day."

Nothing is going on and the simplest order takes 20 minutes today. Nuggets old, cold and hard. Burger pattie is swimming with fat and tastes old. Why renovate the place if the food tastes like it's antique?

The waitress couldn't understand me well. The burger was returned once because the bacon was almost raw. The replacement was only made under protest and it was also bad. The meat was only briefly fried as shown in the pictures

Absolutely lousy service. Very slow service and the tables in the store were not wiped down. Tray overflowed and food was only partially cold. Only the fries were good. In any case, Burger King Wolfsburg won't see me again.

The tables are all dirty, you're stuck to the floor and the return tray is overflowing with rubbish.

The breading of the chicken pieces on my chicken burger were really hard, I think it had been sitting for a while! The first cheeseburger was completely cold. After the complaint I got one with a warmed bun but the meat they took from a pot, I think they cooked before, was cold. My second comment that it was cold was followed by the rude statement "It's because of the cold cheese!" It's a shame that Burger King doesn't send its own testers and withdraws the French licenses from such stores!

Sometimes the door is simply locked by the cleaner before the end of the day, even though there are still customers in the store. (Deprivation of freedom???) In addition, escape routes must under no circumstances be blocked, for example in the event of a fire.

No soap in the toilet, the pickup screen was broken, the number calls were super quiet, the burger was cold, the tray drop-off was full. That's what happens when franchisees are squeezed like lemons.

Nice but very slow especially at the drive thru

The burgers tasted very good and were warm and freshly prepared. The waiting time wasn't exactly long either, so it's a highly recommended store

Supposedly open until 9 p.m.......you can't get anything at 8:20 p.m. or the door is locked

So a very big disappointment, staff miserable, no one can communicate with you. For a menu you wait over half an hour for 2 cheeseburgers and fries. Just a pile of junk, none of the employees make any effort. And the one in the black shirt doesn't even want to lend a hand and thinks he's the biggest and just looks down at the employees. So Burger King definitely needs to help, otherwise they could just close the shop!

This Burger King is inedible I was recently in one in Göttingen (gets 5 stars) the difference is like night and day, everything here tastes kind of like shit but I wonder why because it should always taste the same in Germany, well you can't eat there...

Very clean, unfortunately the preparation took a long time and one burger out of two was cold

Working completely haphazardly, getting dirty on each other's feet, tables and floors, and toilets too

Food cold and inedible... Service again, half forgot to pack nuggets without sauce... Really never again if you leave your money it's your own fault...

We wanted to give the store another chance after the renovation phase. Tried to order on the drive in a good mood, the good lady escalated at the first item (ice cream) and hissed at us with a list of everything they didn't have. In a tone that I didn't expect. We sat back and then let ourselves be pampered at MCDONALD'S. Juice shop! (If the juice isn't completely out again) (OLD)Unfortunately not a top branch, long waiting times and uncoordinated staff. If you're not hungry it's definitely worth waiting, the show is great, there's shouting, complaining and cursing 🤣🤘 If you are very hungry, I definitely recommend another company 🤙

The food was cold, as were the fries, there weren't many customers in the shop, but it felt like everyone was complaining about something, usually something was missing from the orders. The service was relatively friendly, but that doesn't change the quality. In terms of quality, the menu was a straight 6.

All in all the worst Bking I know Burger cold and bone dry and sticky The sprite is stale and there is an extremely long waiting time on the drive even though nothing is going on It's a shame that you can't give negative points

Faster service, warm burgers and clean ambience ☆

I've never seen such a bad shop. The ordering terminals are a horror and only incompetent staff work at the counter. No normal ordering possible at the counter. The drinks in the fridge are only for the delivery service and last but not least, how could it be, the milkshake and ice cream machine have apparently been broken for 1 1/2 years. Never again Burger King Wolfsburg

“Unfortunately my visit to Burger King was a huge disappointment. Since the reopening, only guest workers who apparently don't know any German have been working there, except for 2/3, when they can't read what was ordered on the display (wanted a chili cheeseburger, got the normal cheeseburger), you can't talk about exchanges because it's short was before closing time and we were lucky enough to be able to go in 12 minutes before closing time. That's when they close the doors. The wait was extremely long even though there wasn't much going on. The service was also unfriendly and seemed annoyed. I definitely expected more for the price and will probably prefer other alternatives in the future.”

The guy in front of me exchanged his burger 3 times 💀 There's something wrong at the front and back. Instead of continuing to serve the other customers, the employees discuss what the problem is now 😂 My Whopper was already on the shelf, one handle would have been enough. After 20 minutes of waiting, I finally had a burger in my hand. If it's that catastrophic every day, cheers meal. Luckily I don't live in Wolfsburg 🥴

-only three customers in front of me, but I waited almost 15 minutes for 4 burgers and 2 fries -MA was very unfriendly and claimed "waiting until 30 minutes is normal!!! - Cola tastes like sparkling water

Delivery faulty. Wrong patty on the burger. Fries were missing. Onion rings cold. No subsequent delivery received despite complaint

American fast food...go as fast in as out 🙁

Dirty shop, cold food and only people for whom German is a foreign word doesn't make the eternal wait any sweeter

Worst Burger King franchise in the region. Burgers are often prepared so far in advance and are already cold. Presumably so that four of the employees can smoke outside (observed) Staff hardly speaks any German. Non-carbonated Cola (probably already pre-tapped). It's better to go to Braunschweig or do an apprenticeship.

The restaurant is very dirty, the staff doesn't seem very motivated. Ice machine supposedly doesn't work all the time

Horrible service and if you want cold burger add additional cheese….

Well if you want hot and quick food you have to go to another bk, the food is usually cold and you sometimes wait 10 to 15 minutes for your food

The burgers are ice cold. The plant nuggets are hard and old. The fries are fine. Absolutely not recommended here.

We were there around midnight and I had a Fuze tea with my menu. We immediately noticed a smell at the drive-through window. We initially blamed it on the sewer, but the smell just wouldn't go away. Even when we got home it still smelled like that. So we looked for the origin of the smell and ultimately it turned out that the Fuze Tea smelled like sewage. We immediately poured out the Fuze tea and, just to be on the safe side, the other drink too. Afterwards I wanted to confront the person responsible and called them but of course no one answered. In addition, the food was soggy and looked like it had been warmed up again. I really wonder how the store can survive here.

Unfortunately I was there by car at 1:40 minutes in the morning. Date 21/7/24 A very bad employee treated me very badly even though I needed her help to order something. She didn't want to tell me her name and asked if I could talk to the shift manager. She ignored me the whole time. I'll never be such a rude employee Respect, I hope that things can change as soon as possible. Even though I told her I drove for almost two hours and I wanted her help, unfortunately she didn't want it Very very bad employee 👎🏻

Unfortunately we waited far too long... employees seemed uncoordinated. One employee only prepared the citizens.

Half of the order was missing (burger was missing, sugar cinnamon was missing), the specially ordered bacon was ice cold and soggy, the churros were doughy, the Pepsi only tasted like sweetener even though it wasn't Zero. The curly fries were crispy and delicious.

Food was very bad, the iced tea smelled like rotten eggs and the burgers tasted like they were 3 days old and then steamed in old oil. It also took a very long time before you could even eat it. Because it probably took 20 minutes

Picked up food. Saw at home that there were short black hairs on the burger. Order was not complete. Long waiting time.

So bad here!!! 🤦🏻‍♂️ • very unfriendly team • no music • Tables are not wiped down • Floor sticks • Garbage is not taken away.

Unfortunately, every time I want a crack or a shake, usually in the evening, the ice cream machine is broken... wonder how often a machine can be broken... You urgently need a new one

The staff does not serve customers.

Didn't know that it was new that the bacon at Burgerking was served cold on the burger. In addition, my nugget burger stone was hard, paid a nice 20 euros and half was thrown away. This was the second and last time in Wolfsburg.

Unfortunately the stay there was very bad. Tables floor stuck everywhere. Yes, you could eat it, but you couldn't eat it anymore.

Food in the drive is almost always cold

Update: After more than a year we tried again. Unfortunately nothing has changed. The hiring criterion seems to be maximum incompetence. Unfortunately this is the only BC branch in Wob. It is regularly shown how planned and incompetent the team there is. However, this is probably due to the management there. So I've given up hope of improvement and am avoiding the store.

Small but clean. The food is just like any Burger King. What I miss, as in every BK, is the table service that McDonalds already offers.

Super bad service. Due to language barriers, the staff often doesn't understand the order, even after repeating it several times (and that's with a 3-digit coupon number). It feels like the wrong burgers are packed into the order every time. Once even a normal long chicken instead of the plant-based (the packaging even said plant-based). It really doesn't work at all. Also extremely slow, even though there is little going on. The ice cream maker has been broken for over 6 months and there doesn't seem to be any effort to get a new one. Never again!!! Better to go to McDonalds - 1000x better!!!

Waiting 45 minutes for the food in a fast food restaurant... I wasn't the only annoyed customer... The staff can have their shoes soleed while they work. Got super bad...

Really every time you go to Burger King, things are forgotten or given out cold and they are usually not nice when you ask about the missing things. It's impossible

Half of our food was missing. What was there was cold. The fries were so flabby that not even the children ate them. There were no squeezes in the children's menu either, but we only found out when the children noticed and asked. I will NEVER enter this store AGAIN. I was really disappointed.

Went there at 11:54 p.m. and weren't served. Food otherwise OK That's why we went to McCes.

Unfortunately, I have to make my rating for Burger King significantly negative. In recent visits, problems and disappointments have increased, so unfortunately I can no longer give the restaurant a good reputation. Regular Forgotten Orders: Unfortunately, with my last orders it happened several times that parts of the order were missing. This is particularly annoying when you are traveling with several people and not everyone has something to eat. Unfortunately, it has become necessary to check the order on site, which significantly reduces the fast food enjoyment that is actually quick. Defective ice cream machine: The ice cream machine in this Burger King restaurant has been broken for what feels like a year. For me, as a lover of soft ice cream, this is of course particularly annoying, but this could also be a big drawback for families with children. The fact that the machine is taking so long to repair is incomprehensible and shows a lack of service. Increased obligation to pay in cash: To make matters worse, this isn't the first time that this Burger King only accepts cash payments. Nowadays it should actually be standard to be able to pay by card, especially in a fast food restaurant with walk-in customers. This restriction causes unnecessary hassle and makes it unnecessarily complicated to go out to eat. Conclusion: Due to the problems described, I unfortunately cannot recommend this Burger King restaurant. The lack of reliability when ordering, the broken ice cream machine and the restriction on cash payment make visiting the restaurant a frustrating experience. I hope that these problems will improve in the future so that I can visit Burger King again with a clear conscience.

The ice cream machine has apparently not been working for more than a year! I think it's hard to believe with such a big chain (not reported because they don't want to clean the machine)!

There were long waiting times in front of the booking machines! And I had to wait about 15 minutes for the order! (4 people)

Waiting time about 15-20 minutes for 2 citizens and one onion ring. Due to the long waiting times, there were of course more and more waiting customers. Even though there were 10 people working there, everything seemed quite uncoordinated. The burgers were lukewarm (cheese didn't even melt). The onion rings were at room temperature. The toilet and seating were a bit dirty. I didn't see any gloves on the hands of the "cooks" when preparing food. If I hadn't been so hungry and if this hadn't been the first stop on a big trip, I would have asked for my money back. However, hunger drives him in.

Long waiting times (over 20 minutes) for 2 burgers and not much going on. Employees look visibly bored and are taking all the time in the world. So this is not a “fast food” restaurant. Never again.

Unfortunately, the Burger King in Wolfsburg has left a lot to be desired for years and order requests are ignored - it's just sad

Leave it in the drive-thru for twenty minutes and hear the announcement *one moment please* at the counter. Conclusion after twenty minutes, 📣we are now closed 😂😂 thanks for nothing

I don't eat there anymore. Employees are unfriendly and don't want to work. FOOD was cold.

Everything was fine, I sat in the sun and enjoyed my burgers 🍔 and a coffee ☕️

Very good service and delicious food

It's a real shame how much the quality of the service and especially the food fluctuates. I now prefer to drive to Lehrte rather than order here. 7 out of 10 orders are wrong and almost always the burgers are not warm or are already hard, which is a shame...

Dirty, no music, order incomplete and cold... But the employees were nice and cleaned the table when asked...

I found it very unpleasant that in the men's restroom there was NO soap to wash hands, I asked the Manager and they only gave me a couple of wet wipes... terrible service... and lack of hygiene.

Very good shop, the food was tasty and the staff was friendly

Burger King is actually a FAST food chain, but the food here is anything but fast. You can go to a restaurant and the meal doesn't take any longer.

Food very tasty, friendly staff

Unfortunately not so good anymore. I like to eat the chili cheeseburgers and lately they've either been cold or the jalapenos taste rancid... it feels like too many burgers are prepared and then sit on the display for ages.

I am very satisfied with the service and the order was ready in no time

Just Burger King. Cleanliness mediocre, location rather functional.

My colleagues enjoyed the food. Everything looked good so far. What really put me off is the cleanliness of the restaurant. From the entrance, through the entire restaurant to the toilets, we were glued to the floor at every step. This continued with the furniture. Very disappointing.

Very tasty food and nice clean restaurant 👍🏼

Food is dripping with fat, that's how it tastes, service is bad, unfriendly and very slow. I try it every year and am always disappointed with the store... the worst BK I know.

I stood at the drive in. And I stood and stood etc. Sure thanks at the checkout. Phoned....! Until finally another colleague came and cashed me in. I ordered 2 kids menus. The children could actually choose the toys themselves. But no, Sure said everything is already there. Sure, both of them cried 😡😡 when I saw how dirty it was behind the cash register, wow... violently... if it looks like that everywhere... well then happy birthday

2024: the food has gotten better, no more stomach problems afterwards and it's hot and fresh. I'll adjust the review accordingly When we're on the go and don't have time, Burger King is an alternative, especially because of the vegan selection. Unfortunately, I spoiled my stomach last time, but I wasn't sure if it was really the Burger King and gave it another chance yesterday. Had extreme stomach problems again afterwards. Last time and yesterday burgers were also forgotten, another was cold, one was hot (as it should be). I haven't experienced any unfriendly staff so far. Unfortunately there was always a waiting time on the hard shoulder. No longer an option due to stomach problems

It's unbelievable how slow and insecure the employees here are. Here, too, it is important to learn the language of the country in which you are located as soon as you serve customers.

Employees preferred to chat among themselves in their local language. It wasn't clean. But that's normal when it's in full operation.

By raising the chairs you were kindly asked to eat faster. The high-pressure cleaner was then used. The atmosphere there is great, friendly and inviting. Time 10:30 p.m. to 11 p.m.

The chairs will be available from 10:30 p.m high frame, you really feel welcome.

The food was quite good. It took a while because we had special requests, but it was still quite pleasantly hot. It was something different. I usually always go to the big M. As far as the ambience goes, I have to say it's more for adults. I still know both of them; it was designed more for families and children and was more friendly and colorful. Seems rather bleak and unimaginative.

My Big King was not good on 2 different days. The meat was marginal and unfortunately didn't taste fresh.

I was there in the drive earlier, the burger and fries weren't even lukewarm. Large fries are somehow a small package. BUT THE BEST: I was cheated out of 2 euros. Thank you, never again.

Very nice shop, it was very good for a Burger King. When we got there it was already very late. It was so late that the doors were connected and you could only get out upon request, that's a bit freaky...

After I ordered, the Cuntry Fries were missing (they were already sold out...) But didn't offer anything as an alternative. The children were missing the “Quetschi” When asked, they also said that it was sold out and that they had no right to anything comparable, as the Quetschi was just a gift for King Jr. So we will avoid this store in the future.

This is pretty much the worst Burger King ☹️ Absolute amateurs at work! Very slow and unfriendly! A pity !!! You have a monopoly position in Wob and don't know how to use it.

The dog 🐕 was buried at 10:30 in the morning...no one in the store. The occasional waitress was hiding somewhere at the back of the kitchen. To order you first have to call loudly for someone until they slowly come trotting up. Eating takeaway actually went so quickly. The price was also ok because we were able to use coupons and it tasted quite good.

An employee simply walked over the trash instead of picking it up, impossible

We couldn't eat there because it was too crowded. Sorry

Nice and polite staff that is helpful. The burger was tasty and fresh. Highly recommended and always worth a visit.

That's not possible and I'm extremely disappointed. The food is cold, you wait forever and no one understands German.

For a couple of days, the order machines were broken.

Takeaway food. Friendly employees

The ice cream machine has been broken for 2 months. Unbelievable, I always want a hot brownie with ice cream but that stupid ice cream machine is still broken and the grill is broken today. Just destroy the store please!!

Was there today... there was no beef at all, just chicken, but the coupons could still be scanned. While I was paying, an employee came up to another group and said there was no beef. In a not so friendly tone they then asked me why I had taken beef. (Had a coupon and already paid). Instead of a double cheeseburger (part of the coupon) I only got a nuggets burger. In addition, I ordered a crispy chicken burger, which I didn't have in the bag, instead I also had a chicken nuggets citizen which only costs €2.79 and the crispy chicken for which I paid €5.49. So I paid more again... the store wasn't nearly full or anything like that. A pity!

Was here again after a long time. It was a great sight when you walked in. An employee sat with her cell phone in her hand in the corner where guests usually wait for their orders. When someone asked her something, she couldn't really help. Shortly before we were about to complete our order, another employee came out of the kitchen and said there was only chicken available today, nothing else was available today. We didn't care why, but it was actually an impossibility. The shop was in a clean condition. The waiting time was also more than long. The next visit will not be here.