BURGER KING Deutschland GmbH in Henstedt-Ulzburg

First got the wrong burger, but nice staff took care of it immediately. Unfortunately the tables weren't wiped down, the tray trolley was full of rubbish.

Cold. Dry fries burger. Unfriendly staff

Great shop, food prepared perfectly, staff very friendly. Can't understand why people are making such a fuss here!!!

I think the food is okay for a snack bar, but the service is subpar. If you can't handle the self-service checkouts, you won't be helped until you're persistent, otherwise you'll just be ignored.

Unfortunately, our King Jr. Meal is missing the squeeze and, even worse, the toy. Unfortunately I didn't check that. Was in the drive in......I tried to call because I don't want to drive there again from Alveslohe but no one answers the phone there.

The toilets are an imposition. No wonder the entire rest area smells of urine. Urinating outside feels more hygienic than using the toilets inside. The veggie alternatives were “sold out”. So I can't judge the food, as there wasn't any.

The world is becoming more and more the same. As everywhere else, everything is of reliable quality and, as usual, impersonal.

Great effort, takeaway food got cold quickly, but otherwise everything was ok!

Super lovely team and delicious burgers

The Burger King used to be good The shop is very ugly The floors and tables were sticky, the food was unfortunately cold. The drinks dispenser was also sticky.

I have never eaten a tastier burger! Big burger 🍔 reasonable price!

Too expensive 3 junior with cheese €16.47

Been there several times and have always been disappointed. Just ordered a takeaway burger from Aral today for the loading process. This has nothing to do with fast food. Everything is freshly prepared on site after the order is received. No stockpiling, no thinking. If 6 onion rings are ordered twice by different guests, 6 are fried individually twice. Advantage of eating hot. Hygiene is very poor, with rubbish everywhere in front of the counter. No gloves, everything is touched with hands again and again. Dispense your own drinks from a vending machine. One that has been broken for ages now has a huge poster for the new churros. We returned because our car was already fully charged. Then I ordered churros with ice cream and another ice cream in the drive using the coupons. Intercom "No Signal". The coupon number could not be entered when ordering at the pickup window. When we asked the employee, “There is no ice cream today.” So we ordered churros with chocolate sauce twice and paid with a card. We should pull into the waiting lane. After TEN minutes the employee comes from the window with a receipt and €7 and the information “there are no churros” Total waste of time.

Hmm, a bit dingy overall impression, tray return overcrowded despite moderate number of guests, tables outside very dirty, drinks only warm - the ice cream was empty. The food was delicious, but the rest unfortunately detracts from the experience.

Burger King is always a good choice when you're craving a quick burger. Service is generally quick and the branch is quite welcoming and very central. For a quick snack, Burger King is definitely a solid option.

Food was okay. Unfortunately there are no tables or toilets.

Staff is overwhelmed. You should definitely avoid drive-in. Wait forever every time. Now, after waiting over 15 minutes for the 3rd time (as the 2nd car in line!!)...I hopefully never come out here again. McDonalds and KFC are only 5 minutes away and better service.

Food was ok, staff was nice, but the toilets (which charge) were disgusting

Food was great. The funny thing is that there are 3 people at the counter who are bored and have gnats and one person has to prepare the burgers all alone at the back. Then the counter gang yells at him that he's too slow. Just a moment shot 😉🙈. But he made the burgers great.👍

What you expect from Burgerking. Staff is very friendly.

Burger King without there being anything to complain about. You know what to expect. Nice service. Burgers prepared more lovingly than in most branches. Visually modern but a branch at the motorway service area.

Dirty room, dirty terrace - despite hardly any people - and the allergens were not removed from the order... Wasps outside the overflowing garbage can and inside the drinks machines...

A break after the long highway journey. 👍

The “special requests” also work!!

Food is fine, it is not clean and you also have to pay for the toilets.

Sad run down truck stop. Payment IT was broken, staff overwhelmed, no change, slow. And actually BKs have a free toilet, right?

If all Burger King is available to you, it is the first and most accessible to you. Vi måtte derudover vente in half time for to Burger. The personalization is very effective. ______________ Of all the Burger King we have been to, this is the worst and dirtiest we have ever experienced. We also had to wait half an hour for two burgers. The staff is very inefficient.

I’ve never ever experienced such bad service in my entire life. The young man was rude, offensive and extremely bad mannered. While taking our order did he not look at us once, kept mis-hearing what we said. We ordered mayonnaise and he gave us ketchup, after we had paid and seen the mistake, we pointed it out to him, he just shrugged and said take it or leave it, it’s all we have. My crispy chicken burger tasted awful, as if it had been cooked in oil that had gone off or was too old. We will never eat there again.

Ualmindeligt uforskammet personale. Der var kun 1 person som betjente kunder og han var uforskammet og kort for hovedet. Min burger var ikke færdig. Kommer ALDRIG her igen 😒

Horrible Burger King. Lame staff, forever waiting time.

One of the few BK where the employees are organized and attentive. The restaurant area is clean.

Sweltering hot. There is no air conditioning, grumpy employees and the food is not good. Change was not returned and I also had to pay 1 euro in toilet money... never again. Worthless

Dirty shop, unfriendly employees, order incomplete. Once and never again

Ordered, paid, then went home and realized they didn't pack everything. Great you guys. It's not the first time.

Expected quality of the chain. The branch was well maintained and clean, the employees were very nice and helpful

Staff very overwhelmed. At least 1 item was missing from each dish. I'm at a loss for words when it comes to the toilets, tampons and sanitary napkins on the floor because there are no trash cans. It's no longer possible to tell when the last cleaning took place. The operators should be ashamed of asking for money for such conditions. There is no end to the rip-off here either. If paying in cash 50 cents. The machine only changes if someone has inserted the right money beforehand. You can also pay by card, but then the incredibly hygienic use of the toilet costs €1!

Free ice cream for rating Kiss on Nut

It's nice, but unfortunately there is often a shortage of ice cream and shakes, which is quite troublesome in the summer.

Something is missing from every order. Really every single time. If nothing is missing, something is prepared incorrectly or has been lying around for ages to keep warm. If you point this out, you'll get cheeky answers from the staff because they don't give a shit. Truly the worst Burger King around here. Even the minimum wage is not appropriate for this service.

Unfortunately there are few places where you can eat.

No ice. Then ordered churros. After five minutes they realize that they don't have any chocolate sauce either. We switch to sugar and cinnamon. They haven't either. The tables not clean. Outdoor furniture rancid. The toilets are chargeable and not clean. Two stars for cheap vegan hamburgers.

The food tastes like you would expect from Burger King. Preparation takes an average amount of time, even if the shop is not busy. The employees are very friendly and helpful. But the tables outside are very dirty and the trash can was super full. Not nice

The Burger King wasn't clean, but the toilet, for which you had to pay an additional euro, was an imposition. Apparently the floor isn't being mopped anymore, everything is so dirty.

The food was just Burger King, okay so far. The tables were not clean, the service was OK. The worst thing, however, were the toilets, which had to be paid for, and in this condition they couldn't be called toilets. Stay away from this rest stop! 🤮

Waited forever for 2 portions of fries, even though there were a large amount of ready-made fries in the station...the people in front of me had to wait 12 minutes for a coffee...bad!

Unfriendly and annoyed staff. Bullying the customers. Totally overwhelmed with just a few orders.

A good branch with ordering screens and one-stop preparation. Shop is right next to the highway and is not too busy, but the quality is good and there are toilets.

I always like to go here, not so crowded and nice, friendly staff

Very friendly. Very polite. Everything fresh

The food was fresh and tasty. I particularly liked the Whopper, which was well prepared and generously topped. The fries were crispy and flavorful, just the way I like them. The service was friendly and efficient. Even though it was relatively busy, I didn't have to wait long for my order. The atmosphere in the restaurant was pleasant and clean, which made the stay even more pleasant. There is certainly room for improvement, such as the variety of offerings or special promotions, but overall I was satisfied and would definitely visit Burger King again.

Nice here - but have you ever been to Baden-Württemberg?

Despite a very high number of guests at short notice, the service managed everything well. The rest is just standard.

The seller is very personable and can only recommend the nice gentleman

Friendly, you can have a conversation! And even laugh at the same time :)

Food always tastes delicious and is freshly made. Service was super nice too!!

Very friendly staff and very hygienic

Had to wait quite a long time and it wasn't that busy

So unfriendly staff, every move was too much, every answer was extremely annoying 🙄, thank God never again.

A good shop you can rely on the workers that the food is tasty and nice and hot

Tasty and nice Mr. Reiss, very nice employee!

A very great work team!! Shop is very big to make yourself comfortable!!!

This BK does not have its own toilet. You have to pay to use the toilet at the gas station next door. Coupons etc are not accepted. A nonsense for guests who eat here. The staff is nice and "hardworking" However, despite the low number of guests, it is dirty. I wouldn't care about the dirt at a highway fast food joint, but when I'm not even allowed to wash my hands before eating, I get picky.

Terrible store, we waited 20 minutes for 3 hamburgers and even though there was nothing going on, the staff didn't even manage to clean the store.

Used drive in. Fresh goods, nice service. Always my pleasure. We always come here after vacation.

The staff are very friendly and accommodating and the food is also good.

The burgers we ordered were all freshly prepared and delicious! You had to tap the soft drinks yourself at the vending machine after being given a cup at the checkout without comment. And when asked, he received a monosyllabic answer... 🙄 On the day we were there to eat, the automatic door was probably broken and was constantly open, unfortunately the intermediate door was also... so it was pretty cold in the restaurant 🥶, so you had to eat your meal "quickly" to destroy

Soft drinks are very diluted and have no taste

I was disappointed. The Burger King was directly attached to a gas station. Small is enough for this. That in itself doesn't have to be bad. However, some of the ordering terminals were broken and I had to wait longer. The restaurant and the seats, tables and floor could have been cleaner. The wall had cracks or joints where people were sticking stuff in. When I wanted to go to the toilet there was a turnstile and money was demanded. So I went to the checkout and asked for a chip or code. I was told that there was no such thing and that I had to count. As a customer who eats there you should be able to expect to be able to use the toilet for free.

With Coca Cola Freestyle machines. So choose the base drink, add flavor and mix as desired. No matter whether it's Coke Lemon or Sprite Cherry or Fanta Vanilla or just water. Everything is possible. Great. The burgers are usually good and the fries are fresh

Catastrophe! I can't recommend it.

The food was ok (BK just...). The branch seemed to have modern furnishings and was relatively clean. However, you have to pay extra for the toilet as it is shared with the gas station next door. The cleanliness of these toilets is unacceptable... Asking for money for this is just cheeky.

Not a lot of customers, but it takes a long time for the order to be ready. But that probably depends heavily on the staff.

A very clean BK branch. The staff is nice and quick. What more could you want for quick hunger :)

Even if it were the last shop in the world I would never go there again, ordered 1 Plant Base menu with two burgers and discovered at home that they had normal patties on them, thanks for nothing

Unfortunately, BK probably learned little after the revelations. There was little going on and still very dirty. Also very, very cold.

Toilet costs a €€€, otherwise just classic BK

Cheeky! For a good Google review you get a free café or fries, are the reviews credible!? My food was definitely cold and incomplete.

Best shop next to the highway MVP Jan Niko

Very good employees, very friendly staff And eat fresh

Great shop, great people. I would come back just for the Coca-Cola Freestyle machine.

24min. For 2 cheeseburgers and some fries ....... Dirty shop I'd rather go to Hu to KFC MC or Kaltenkirchen is still a bourgeois child..... At least it's faster ...... So just driving there isn't worth it.. ...

Very close to the highway, easy to reach and clean.

Dirty shop, staff would rather stand four at the back and chat than take care of the customers or the shop! Some of the food was wrong. The shop was dirty and sticky. Card payment is not possible and this is marked with greasy self-written notes. All in all, it was an experience that we would happily do without in the future.

I have just suffered an absolute shipwreck. After 30 minutes we, 4 people, still didn't receive any food. After complaining, the counter had already deleted our order. Completely overwhelmed staff who don't speak German. There was only one thing: money back and gone. Absolutely not recommended.

This shop is not even worth 1 star after eating for 25 minutes it is simply given to others because there are too few employees who don't even understand you, no apology, never again Würger King 🤮 Dirty shop!!!! Never seen anything so bad, oh yes, card payment isn't possible either, this store is a complete disaster

Burger King used to be better, now I know why I don't eat that

Please DO NOT go! Everything comes together here, starting with the dirty parking lot, you are greeted inside by unfortunately very unfriendly staff, taking the order is very difficult and almost an argument (things were forgotten and only handed over reluctantly?! What's that supposed to mean? Besides, things were... We were not informed about missing items and still did not receive a replacement after payment... unbelievable). Basically, we received extremely rude and inappropriate responses, even though we tried to be friendly. The toilets are a disaster, the floor sticks, toilet paper and soap are not available, the staff here is overwhelmed and does not respond to guests' requests. Basically, the situation created a very tense and unpleasant atmosphere in the store, with employees complaining openly and loudly about customers. Very, very uncomfortable, especially with children, and you just feel uncomfortable. We were just relieved when we left and it ruined our day. The whole store is dirty, ordering takes forever and you are rewarded with outrageous comments.

Order placed three times Getting the wrong things Forgot dip

Very nice, reliable staff and the food is always good

Here you can get warm citizens and everything warm.

You know one, you know everyone

I don't understand why you have to order at the counter even though the store is empty

I was alone, alone, alone and they attended to us quickly

Overworked and under staffed. Do not customize your burger because they will not make the changes. Want fries? Order two and you will double your chances of getting one.

Everything is no longer so new and clean

Max misses the young assistant at the checkout. But the others in service are also great

Very great food, everything was warm and the staff were very nice. 👍🏼

I ate the service without being there because it has to and does what it has to do, nothing more😞

Food cold when complained is responded to but customer is laughed at, when asked to remake it the item goes into the microwave and is not recommended at all

I just wanted a long chicken but you can't just order, pay and leave. The ordering process should be rethought. Just enter, press pay and that's it.