BURGER KING Deutschland GmbH in Goslar

Long waiting time, which is not really understandable

It took three quarters of an hour even though there was only one car in front of us

Yes, the food is very tasty. The store is also very clean. The service could be faster. You've been waiting for a very long time. But otherwise really okay

I ordered here yesterday with my wife 5 minutes before closing time. We were still allowed to finish eating in peace. The staff was always friendly. I enjoy eating here, the food is fresh and the atmosphere is clean.

The slowest BK in Germany. Eternal waiting time, employees fall asleep while walking. Food cold. Shop dirty including toilets. That's definitely not how it works

Half an hour wait for 2 burgers + fries and nuggets. Instead of real nuggets there were plant based. It's a shame, everything was very disorganized and chaotic

Nice service but unfortunately we waited more than 30 minutes for the order. The ordering machine crashed 3 times for different reasons and started again at 0. Relatively clean branch with good parking and enough seats.

Disastrous experience! Waiting times of over 40 minutes for a simple order, food cold, tables dirty and tray trolleys flooded with rubbish! Cold ambience, low temperatures in cold winter months! Staff listless and unfriendly! Not recommended!

Very tasty, they work all the time until late at night I come here to eat.

Very loud, dining room not clean, tables sticking, tray carts were overcrowded. The smallest toilets I've ever seen. Something was forgotten when ordering. When asked, the wrong burger was given. Prices on the advertising board do not match those in the cash register system. Churros according to the billboard 3.50 and in the system for 3.80. But the staff is actually nice

I was very satisfied. An extremely nice and dedicated employee helped me at the terminal. The nuggets come with 3 sauces. In the end I put in too much and here too he gave me the money back without any complications. Thanks for the friendly service 🙏🙏🙏

Where do you get the sleepyheads from? I've been standing there for 30 minutes and there's only one car in front of me...

I've already experienced a lot at Burger King Goslar, but today was the highlight! With the toilet door to the restaurant open, a pipe cleaning company was pumping out the toilet, and a ceramic toilet was lying next to it! Loud pumping noises could be heard and the employee rolled up a dirty hose in the dining room! It couldn't be more unhygienic! It's crazy what people here think!!!!!!!!!!!

Just a quick ice cream....Standed in the drive in for 30 minutes only to be told they didn't have any ice cream.

A smile from the staff every now and then would be nice, unfortunately they are not very friendly when it comes to extra requests and questions. Too bad

Were there on Sunday...ordered at the counter...small chicken burger menu and another menu...waited in the car for almost half an hour to order...I myself have worked in such an industry for years...you know that That it's not normal with the long waiting time...the store wasn't full...won't be coming back

I waited 13 minutes for my order, despite the fact that there was another order before me, I missed my bus, which runs once an hour, and when the order was given out, they also asked me if the burgers I ordered were the same, you cooked for 13 minutes and are not sure what you are giving correct order?! Thanks to this service, visitors go to McDonald's

I waited 20 minutes for 2 burgers,

Super nice staff, the food was delicious, what more could you want 5⭐ you deserve from me 👍

The taste has diminished significantly, too

They used to have good service…

The citizens were already better.

Been here many times. I usually order takeout inside. I was there on a Friday evening, all the order machines were occupied, so I took the drive in. Well, it took about 10 minutes. Actually it worked.

Once again everything went well despite rush hour. Of course it took a while to eat, but when there's a lot going on it's absolutely fine... see you next time ✌️

Waiting over 30 minutes for your food in a “fast food” restaurant is not possible. Otherwise you know what to expect for food.

The store is simply catastrophic. Completely overwhelmed staff.

Well I never actually write reviews but I just have to get this out of my mind it was terrible I got the wrong burger and my 2 burgers had a hair on the cheese just disgusting and then the staff wanted to tell us there was no hair on it disrespectful!!!!

Everything was great, but the waiting time had sunk into the ground. Never again!

Something like that is called a fast food restaurant, cheeky thing. Waited over 30 minutes for the food.

Orders are prepared quickly. Unfortunately, the toilets are often not clean and unhygienic.

Unfortunately I only have to give one star because I've never seen anything like that in my life. After waiting 50 minutes, 50% of the order was wrong. The employees are more than unfriendly. NEVER AGAIN!!

Automat caused several crashes. The staff at the counter can't get an order. Coupons taken incorrectly and could not be deleted. Should do everything from scratch. I know it differently, I'll never come here again. Unfriendly and incompetent. Then they left.

Food good, delivery time too, staff willing and accommodating. But the problem is similar to McD's, about every third order something is missing. Clean toilets are a big plus.

FUNNY, we'll definitely have to see how the urinals are installed on site.🤣

It's a shame, the food is actually quite okay, but unfortunately the staff can't even count to 5. Every time the order has to be checked, even if there's nothing going on, and then they're still looked at askance. Wasn't the first time a burger was missing.

The food was okay, but something was missing and when I pointed it out to the employee, she was rude

Much better than next door at MC....

Unfortunately, you now have to wait a long time for your “fast food” in the drive.

Great place for a quick snack! Fresh and tasty burgers, crispy fries. Friendly staff and clean restaurant. Absolutely recommended!

Can you take a break... delicious coffee

Burger King always works. Very tasty, but this branch is an absolute exception. Either it's the store manager's fault or there's something wrong with management... correctly placed orders are being prepared incorrectly. No “goodwill”, although the fault lies with the employees!!! I've never experienced anything like that in my life. Not in any fast food chain or restaurant. This is really ridiculous. 😅

Very rude staff. My order was placed incorrectly and was not replaced afterwards.

Ladies toilet dirty, points deducted.

Sry guys, but given the prices I can easily go out to eat and have something fresh prepared. The quality decreased significantly, for example the chilli cheese nuggets had the consistency of pressed mashed potatoes and tasted neither of chilli nor of cheese. Maybe I'll try again in 2025.

It started with negative experiences in the self-service terminal as soon as we placed the order. There was no paper with which to print out the receipt for the order. Despite the fact that we politely pointed out the condition of the device to the staff, we were also thanked with derogatory looks and ignorance we were very condescending and in such a stroppy tone with the words: NO you can't actually answer the question whether a person in our group could please order directly at the checkout These are sentences that I have never heard even a hint of in other stores in this chain Unfortunately, the negative side wasn't enough: the waiting time for the order, which was then split into delivery for the first part was about 20 minutes, whereby the food was not brought to the table outside politely or apologetically, but one person from the group happened to do so Spotted food at the counter When I then pointed out the Burger King standards to the person in a polite but assertive tone and asked for another burger because my order was already not at an edible food temperature, the answer was a condescending pfff with a shrug of the shoulders and a direct turn and run away The quality of the food was terrible... The burgers were carelessly slapped together, the lettuce on the LongChicken had a color that gave the impression that it had been dug out from the farthest corner of the fridge and the sauce on the burger had an unusual sour, salty taste but that wasn't enough of an impression... . The drive was overflowing with waiting guests and we also saw guests in the store and outside who were very upset and complained about the very, very long waiting time (rarely have to see and experience so much dissatisfaction) with the second part of the order Write 35 minutes of time, which meant that we were then decisive enough to have the money for the order returned and didn't take the order that was given to us with us because our suspicions were in the room when the first part had already been so disgusting, which then caused us in the second . would expect and then went our way Overall conclusion: I regret visiting this store and I definitely won't be visiting this store again 🤢🤮

Service is an absolute disaster...you can hardly be more unfriendly

Incredibly slow, incredibly overwhelmed staff. Bring time...

There wasn't much going on. Were there at lunchtime. The staff seemed a bit "listless". No hello or bon appetit was spoken

We went to this Burger King after going to the cinema (7 p.m.). Just wanted to eat some burgers. In total we waited 45 minutes for our food. When we finally had it, the burgers were very strange tasting and the fries were cold. There were 2 people in the kitchen at the time. They also apologized and can't do anything about the personnel situation. But that doesn't work at all. Especially not for these prices anymore. It was terrible, actually zero stars.

I want to express my anger because I got the food and when I thanked the girl she didn't look at me or even say anything to me and this behavior made me think about how uninterested these people are in the customers are. I will never go there again. I repeat, I will never eat there again.

A Burger King restaurant like any other. I had plant based long chicken and found it very tasty. Staff was also very nice.

It's actually a nice shop... but it gets extremely drafty in some places and the food sometimes takes an extremely long time for a quick snack

Dirty tables, still nothing to eat after waiting more than 20 minutes

In contrast to the competition, the screen for picking up the order also works here. But we will still have to practice ordering on the panel, which is not always intuitive.

Great burgers, friendly staff. It does take a bit of time to get your order as they are usually busy.

Very disgusting place. We came on a regular Thursday at noon and although there were hardly any people it took 15 minutes to get our food. When we had to go up and get the food, it sailed with soda, asked the cashier, the person who put our food on the counter just stood there without doing anything about it, I see that on one soda that it is filthy dirty from soda and dressing from his hands, I ask for a new one, whereupon he angrily makes a new one without so much as an apology or anything like that. Half of the burgers were cold. The tables were dirty, so were the chairs, one's arms were completely stuck to the armrests. The only good thing was that the soda was cold and the toilet was relatively clean. Definitely not recommended.

How bad... food cold... Cola warm

It's like a Burger King 😄 the ambience is quite nice, the first restaurant where you see employees who also clean the tables. Food was good

Waited over 30 minutes for two cheeseburgers. Staff including manager unfriendly and incompetent.

Leaky burgers are edible to the point, just like Burger King should be

I was there at 11:15 p.m., the store closes at 12:00 a.m. The service was very careless and downright unfriendly. It was quite crowded. I had to wait over 40 minutes for a small menu and two extra cheeseburgers with double cheese and fried onions. One of the burgers and the fries were cold. I got the wrong dip and because it was now closing time, I couldn't complain anymore. Maybe I was just unlucky, but I'm disappointed!

The store and the service were simply top :)

Friendly staff, longer waiting times despite low customers, clean atmosphere.

So happy when I saw that they now have churros. But please: are you serious??? Not properly baked and without cinnamon and sugar (which ALWAYS belong on it!) because it was ordered with chocolate sauce. That's an insult. Could only eat 2 and had to gag. Never again.

The restaurant was very clean. The staff was very friendly and accommodating. The products were fresh and perfectly prepared. Gladly again.

we ordered plant based long. A bone came out of my plant burger!!!!!! They simply sold us normal burgers as plant-based!!!

The dining room could be cleaner as well as the tables. Food was ok.

The staff is very nice and takes care of every customer request. That gives a whopping and well-deserved 5 stars for the Goslar location. 🫡

Actually 0 stars but I have to give one. I just went to the restaurant and the first thing they say is that she doesn't take the order but at the terminal so please that's pure laziness. This is the third time in a row that I've been in this store My nose fell. Wrong food, bad service and every time because of laziness the shake machines are not cleaned after the shift but in the morning. I was definitely there the LAST time

Fast service, food is hot when you get it. Staff is great, only some customers are the problem :)

Every time I ate at Burger King the food was delicious and hot. Everything was clean and I received the menu I ordered within 5 minutes. The staff at Burger King are very friendly and helpful.

Finally got hot fries. That was my lucky day ;)

Never again Never It's impossible what's going on The boss (owner) has to do something about it. I ordered salad My salad would simply be thrown in the package anti-socially by naked, dirty hands. God only knows how the orders are processed there. Staff's little girl may need a mental health evaluation!!

Yes, Burger King is delicious. The staff is actually always nice. The waiting time (sometimes) is pretty much the only drawback in this foodshop.

Received completely cold Whopper Cheese, cheese was completely raw. After complaining, the burger was warmed up in the microwave, which the service employee confirmed when asked. The food was really bad.

A hamburger, a cheeseburger and whopper. Long waiting time. The people who ordered after us had already finished eating and left the store and we were still waiting

It's Burger King...but I waited quite a long time for the burgers. But much better than McDonalds.

2 menus on the tray, cold fries, burgers felt like raw meat just grilled, cheese like it came from the fridge, just disgusting and we paid so much money for it, it certainly wouldn't happen again that we would get lost here if there were stars with a minus in front of them I select that

The onion rings for €0.99 and the chili cheese nuggets were delicious! The teriyaki burger really disappointed me. Very dry and no teriyaki taste at all! After more than a year we were there again. It was clean and the employee gave our dog a water bowl without asking 🤗 Thanks for that! Otherwise everything was okay!

Food has to be ordered mainly at the terminal, which is a shame because I really enjoy communicating

Menu for 2 people ordered, not everything received at the same time, waiting time over 35 minutes, where one party had already finished eating.

It's getting more and more expensive, but it doesn't taste as good as it used to.

We actually get food here almost every day, but today was definitely the last time. This is now the 6th time in a year that something has been forgotten. Today it was a €3 burger, the other times it was always fries or something else. It seems like you have to look in the bag every time before you get in the car to make sure something hasn't been forgotten. This can happen 1-2 times, even 3 times, but it's really ridiculous now. You just can't get €10 in products.

they are such bad employees. every time at least one thing is forgotten. They're all messing around and rocking their balls even though they can't manage to get a simple order of four things right.

At McD I get the food in half the time.

Unfortunately every time you go there the food is cold. I'm not talking about one burger, but about 3 menus - all burgers are lukewarm or even completely cold. Unfortunately, over the years it doesn't get better, rather it gets worse

There were two cars in total in the drive in. Completely overwhelmed - waited 41 minutes. The main thing was that the guy had hickeys all over his neck. Food was ok

I got a burger with raw meat, I'll send a photo.

As the only customer, I had to wait 20 minutes for a cheeseburger. It's worth it if you don't depend on your lifetime.

Just fast food But everything was clean and tidy

Worst BK I've ever been to. The incompetence of the employees can really be seen. I waited 20 minutes for my order & didn't even order anything big!

For a fast food restaurant it just takes too long, products are cold, not appealing and service is not friendly. No smiles or anything like that.

Hot brownie with ice cream... Full price even though half is missing. If I had known beforehand that the ice cream was gone, I would have saved myself the trouble. Why did they just get a King Sundae and King Fusion at the next table? Core not liquid and quite dry. Could be used as a projectile!? How can fresh fries be cold? You can save yourself.

45 minutes for a burger. Asked several times. Not even an ice cream or something similar as an excuse

Tasty, clean, fast. We'll be happy to return

Forgot the bacon with my BACON King... I had to wait 45 minutes for this culinary delight...

Fast service, super nice staff!

Unfortunately, there were extremely long waiting times; you could have just gone to a real restaurant and it would still have been quicker. If you want to eat something quickly or are in a hurry, this Burger King is not recommended.

80% of the food is always cold, even though she introduced the just-in-time system. This results in you waiting a very long time for your food and the cheese isn't even melted yet. I don't know what warm burgers taste like at Burger King anymore. It's always cold in the restaurant too. Why the air conditioning is on in the winter is a mystery to me. Almost all visitors sit in their jackets and eat their food. PS: People write here that everything is neat and clean. I saw with my own eyes that the tables are cleaned with the same cloth as the chairs. Have a good meal!

I was thrilled, thank you very much!