BURGER KING Deutschland GmbH in Dessau-Roßlau

Basically a good, regular Burger King. Good location near the highway. But the restroom wasn't cleaned. (8:37 p.m. - Sunday)

We're furious. We had to wait a solid 30 minutes. Our order included 4 drinks, 5 burgers, 1 nugget, 1 onion ring, 3 fries, and 1 extra cheese sauce. We paid over 50 euros for that—the end of it. When we got home, we discovered that 3 of the 5 burgers were incorrect. The extra cheese sauce, which cost 2.50 euros, was completely missing. The cheese sauce that came with the meal was missing. Almost 60 euros for an incorrect and incomplete order, plus a 30-minute wait, is a complete disgrace!!!! The place wasn't exactly full, so you could understand the mess.

Very nice bk very friendly and fast service

Everything was fine, the food arrived quickly, the staff was friendly, and the burgers were well-made.

Clean, tasty food and friendly staff

i oftnly visited here..the food and staff both are very nice

We've been sitting for an hour waiting for the food, what a pity.

Do the skilled workers take too long

burger was very tasty and staff also friendly

Solid Burger King with super friendly service. They even brought the food to our table. Great, would eat here again!

We haven't been to BURGER KING in a while and were pleasantly surprised. Thanks for the fast service and the clean restaurant.

Food OK (lacking in attention, but at least warm to hot – freshly prepared); service good and friendly (a second tray was brought to the table, but far too few napkins – as usual); Restrooms absolutely abysmal, with a broken seat, a toilet paper holder falling off, and a trash can overflowing by the sink. For a place that supposedly checks everything every 30 minutes, it's absolutely not a showcase. This may just be a snapshot, but for us, it's unfortunately not a showcase for Burger King, as has been the case for years...

A Burger King like you'd expect. Nicely decorated, friendly staff, tasty fast food, clean restrooms. Highly recommended.

Really good Burger King not much going on

Nice service, but the restroom was awful, and the shop was full of dishes to clear away despite the lack of customers. I've also never experienced all the milkshakes being sold out.

Super endlich auch wieder Chicken im Sortiment

We rarely go there, but we feel at home here. The food was fresh and hot, very tasty, the staff were nice and friendly, and the branch was very clean. Since we go there no more than two or three times a year, we can say that it's never been any different, no matter how busy it is. Thank you!

Great team, very customer- and service-oriented. Food is of good bakery standard. It's amazing how many veggie alternatives there are.

Super friendly staff and delicious burgers!

I ordered one fanta and it’s like water, i tell with ice but didn’t make, after he make and put some ice for 1 sekond and give me. I wait 15 minutes for one burger and fanta . Just 3 order total.

The food was good. As always, the burger doesn't look like the advertised ones, which I find a real shame.

I was very satisfied with my order. The burgers were fresh and hot, as were the fries. The wait at the drive-thru was maybe 5-6 minutes. There were enough napkins in the bag. The only thing missing was a skewer/fork for the medium-sized fries, but that was manageable.

This burger tasted bad, or rather the special sauce, which probably came from Naruto, didn't taste good.

I've been to the store several times. No matter when I stop, the men's restroom is always out of soap and paper towels. It makes me sick to think that you can place an order at the terminal with your dirty fingers without washing your hands, and then the next customer can tap on them too.

Delicious as always, nice service.

Really good service and an extremely tidy, clean Burger King.

Good experience with the drive-thru; friendly and courteous staff, solid burgers, and better prices than the ones you'd get from the highway. Nothing to complain about 👍

It's a very nice place with friendly staff. It's worth coming there.

The employees were really nice and the employee Labib was very nice and friendly, it was fun, I would like to visit again

Clean location, friendly and attentive service. I'd be happy to come back.

A bit more cleanliness would be good, so wipe the tables a bit more, but the employees have to fulfill their quota, there is no time for that and it doesn't fit into the concept.

Horrible 😨 Waited 20 minutes for a Whopper. No sauce, no lettuce on it. Never again Burger King in Dessau. Good thing there's a McDonald's across the street. A waste of money.

Unfriendly and overwhelmed staff! We joined the queue at the MC drive-thru. At the order booth, we were told that the computer wasn't working and that we should come into the restaurant in person to order at the counter. So we went to the counter, and the line behind us suddenly became very long. Two employees were processing orders without saying hello. An employee indicated that we could order right away. Suddenly, an employee called out that the computers were shutting down and that we would have to order at the booths again. Since we were the first at the counter, everyone behind us turned around and blocked the order booths. When we asked if they could politely take our order at the counter (after all, we had been invited into the restaurant and we were the first), the employee (presumably the shift manager) said no, because he only had two employees and couldn't do it himself. Whatever that meant. We left the restaurant without food. Thank goodness the competition is better prepared for customer influxes! Thanks for nothing!

Do yourselves a favor and take the bad reviews seriously!!!!!!! Food is consistently cold! Drinks are warm! Staff are grumpy! At first I was impressed by how quickly it was served! Thanks, but I'd rather go and get a bratwurst at the gas station! The prices they're charging there these days are unacceptable! And when I read that there hasn't been any ice or ice cubes for weeks, I wonder if the owner has any idea what's going on in his shop!?

Generally fast service and the quality you'd expect from BK. The restaurant is clean.

Fast food, delicious food! The Whopper is simply amazing. Always happy to come back!

Nice service the staff was really gentle

High quality food and the best quality service

I've never seen a Burger King this slow. You wait more than 15 minutes for a standard order (Whopper + fries).

A normal Burger King, as you'd expect. Unfortunately, in the recent past, various parts of the order have been forgotten or incorrect (burger missing, sauce missing, or the wrong product, such as churros with cinnamon and sugar instead of chocolate sauce and chocolate chips). If you have the time and inclination to check your orders, I'd give Burger King 4 stars instead of 3. So it remains an average rating.

The food is always very good. Our orders have always been prepared correctly so far. Highly recommended.

Clean branch, nice service and freshly prepared, warm burgers. Recommended!

Miri even brought the food directly to our table 👍

Very bad never again. Food was wrong. Tables and chairs are just broken. Service is really bad. Hardly any German is spoken and completely overwhelmed. I'm never going to this store again.

Very friendly and everything fresh 👍🏻

Burgers were freshly prepared. Staff was friendly. Despite the fact that there was actually nothing going on, there was a lot of rubbish lying around.

Unser lieblings Filiale. Immer sehr nette Bedienung und immer frische Burger und Pommes

Somehow everything was very slow. The clientele was very mixed and it was better, like the TV program, if you could spend the waiting time watching people without getting annoyed.

Been there for the third time and again the order wasn't complete. And two orders were thrown into one bag even though one order was a box. I'd rather go to MCes. At least everything is in there.

The best and most pleasant Burger King in the area 👑

Ordered 2 King Jr Meals. None of them had toys. Then ordered double cheese from a citizen. Unfortunately it just came easy. When I asked, they simply put a cold slice of cheese on it. Ice cream machine or milkshake didn't work. Would like to try the baklava shake. Really a shame.

Is always very friendly and super tasty 😋 You really can't complain and it's much better than your neighbor 😉

The staff is always very friendly and helpful. My son loves the Crispy Chicken and I love the Chili Cheese Nuggets. The restaurant is always very clean.

Best place. Everything great about this branch

Nice staff despite the time change 😉

Burger King as I know it: fast and delicious! The team at this branch is really friendly!

I meet a person there, I think his name is Jamal, a very helpful person in this restaurant

Delicious . Also thanks for the great service

Super nice service like rarely experienced. Thank you very much ♥️

Everything was very good and tasty 😋

Very nice staff, even with table service. Here the customer is really the crown bearer. Always happy, can only be recommended. By the way, the food was freshly prepared and very tasty. 5 stars are actually not enough.

Always great! Delicious food, fast service and the coupons make it even better 😃🫣

Everything's so-so. It's never clean there. The restrooms are catastrophic.

Burger King Dessau will never eat cold meat or raw again

Very well maintained. Great food. Not so crowded.

Very chic and modern furnishings

Unfortunately not really recommended. Some of the staff are extremely unfriendly. As soon as we said "Hello" we were abruptly interrupted to order from the machine. Since the ice cream couldn't be ordered at the moment, we had to order at the counter. Unfortunately, the seller didn't really listen to us and continued to be dismissive. On the third attempt he understood the problem and agreed with us. After paying, we had our order slammed onto the table in an unfriendly manner. No hello, no goodbye - unfortunately customers do work.

Just like going to a fast, self-service restaurant.

It was absolutely horrible. The store was empty, nothing was going on, the return stations were crowded. The food was just bad, cheese fries, cold, burgers cold, my husband's chicken burger cold, his nasty, cold. The stuff came so quickly that it could never have been freshly prepared and there were no burgers on display that we thought they were just making them fresh. Instead, old reheated junk. That was the last time.

I've been to Bürgerking again for a long time. All I can say is the food is getting worse and worse. 1. cold to luke warm... 2.The bread is dry, tastes like it's old or just baked again. 3. Sauce is limited so everything is fart dry. Everything is decreasing and becoming more expensive... But you won't see me in this store anymore...

Eating as usual, waiting time at 3 p.m. on a normal working day is unbearable, unbelievable, if you have to go quickly, you'd better go to McDonald's around the corner.

Sehr teuer und hat nicht geschmeckt

Close to autobahn has mystery burgers

Exceptional dining experience with delicious food, fast service, high-quality products, and outstanding hospitality from the staff.

They have great customer service and their food is delicious value for money. Fast service with friendly staff. It's really a wonderful place worth eating.😍😍😍😍

The perfect service The workers are attentive to everything and the attention was very good, with respect to the food the quality

Dirty from top to bottom. The happy meal with nuggets burger didn't have ketchup on it but rather hot sauce. The service was then very rude.

Just got Roßlau at Burger King in Dessau. I've never experienced anything like that. Unfortunately, I think Patty is being cheeky. I'm very disappointed. Takes forever. No fast food .😡 never again!!!!

Stopped here on the way back from Berlin. Everything was clean and tidy, the food was there quickly and an error on our part when ordering was quickly remedied by the staff. That's how BurgerKing works 🍔! 👍

Standard Burger King, clean and fast

Nice staff, food fresh, restaurant clean. We had to wait a bit, but it was freshly made

The quality of the citizens has declined significantly. We probably won't visit this store again

Nice branch on the highway. Gladly again. Good coffee.

Extremely dissatisfied staff! You should be friendly in front of guests. Toilets absolutely inadequate.

The waiting time is simply too long for 6 citizens to wait 10 minutes

It's a shame that the armchairs are broken. Food very good. Nice staff.

Delicious food and good service also a great place for a hot box

Food was lukewarm, as always lately. Sometimes you're unlucky because the burger is so cool that the cheese doesn't melt. So I've had enough now. You should really take a look at it!

You could have saved the world three times over while waiting.

Fries not salted enough Next time McDonalds again!!

Toilets were very unclean. Toilet paper was everywhere and the toilet seat was full of urine.

The food tastes as per industry standard, arrived on time, and reasonable prices. This should not be complained about. Reasonable quality for reasonable prices. 5/5

We got the wrong food and the employees were all foreign and couldn't speak German, but they were nice Still not recommended

Incredibly clean and lovely music and beautiful decor! Also very practical with our electric car, which we were able to charge

Today we had to wait over 20 minutes for two children's menus and two burgers at 3:30 p.m. on a less busy Sunday. This has nothing to do with fast food. Toilets look like dogs, there is disinfectant or something similar in the soap dispensers, but no soap.

Completely overwhelmed staff. 45 minutes waiting time for an order

Great service. Clean both inside and outside. 👍

I had to wait forever before it was my turn. Pretty pointless when ordering from a box like this. Then it's better to do it in person and it used to be quicker. Food is just kind of stuffy with only taste but is of no culinary value. But that's all of these burger chains.

A standard Burger King with longer opening hours near the highway.

I think the MC drive was a good choice. Unless guests want to drive down from the parking lot, you have no chance of getting there because you have to go a long way. Ordering always takes a while because it is first prepared. The friendliness of the staff could be better for some.