BURGER KING Deutschland GmbH in Dessau-Roßlau

Clean location, friendly and attentive service. I'd be happy to come back.

A bit more cleanliness would be good, so wipe the tables a bit more, but the employees have to fulfill their quota, there is no time for that and it doesn't fit into the concept.

Horrible 😨 Waited 20 minutes for a Whopper. No sauce, no lettuce on it. Never again Burger King in Dessau. Good thing there's a McDonald's across the street. A waste of money.

Unfriendly and overwhelmed staff! We joined the queue at the MC drive-thru. At the order booth, we were told that the computer wasn't working and that we should come into the restaurant in person to order at the counter. So we went to the counter, and the line behind us suddenly became very long. Two employees were processing orders without saying hello. An employee indicated that we could order right away. Suddenly, an employee called out that the computers were shutting down and that we would have to order at the booths again. Since we were the first at the counter, everyone behind us turned around and blocked the order booths. When we asked if they could politely take our order at the counter (after all, we had been invited into the restaurant and we were the first), the employee (presumably the shift manager) said no, because he only had two employees and couldn't do it himself. Whatever that meant. We left the restaurant without food. Thank goodness the competition is better prepared for customer influxes! Thanks for nothing!

Do yourselves a favor and take the bad reviews seriously!!!!!!! Food is consistently cold! Drinks are warm! Staff are grumpy! At first I was impressed by how quickly it was served! Thanks, but I'd rather go and get a bratwurst at the gas station! The prices they're charging there these days are unacceptable! And when I read that there hasn't been any ice or ice cubes for weeks, I wonder if the owner has any idea what's going on in his shop!?

Generally fast service and the quality you'd expect from BK. The restaurant is clean.

Nice service the staff was really gentle

High quality food and the best quality service

Fast food, delicious food! The Whopper is simply amazing. Always happy to come back!

I've never seen a Burger King this slow. You wait more than 15 minutes for a standard order (Whopper + fries).

A normal Burger King, as you'd expect. Unfortunately, in the recent past, various parts of the order have been forgotten or incorrect (burger missing, sauce missing, or the wrong product, such as churros with cinnamon and sugar instead of chocolate sauce and chocolate chips). If you have the time and inclination to check your orders, I'd give Burger King 4 stars instead of 3. So it remains an average rating.

The food is always very good. Our orders have always been prepared correctly so far. Highly recommended.

Clean branch, nice service and freshly prepared, warm burgers. Recommended!

Miri even brought the food directly to our table 👍

Very bad never again. Food was wrong. Tables and chairs are just broken. Service is really bad. Hardly any German is spoken and completely overwhelmed. I'm never going to this store again.

Very friendly and everything fresh 👍🏻

Burgers were freshly prepared. Staff was friendly. Despite the fact that there was actually nothing going on, there was a lot of rubbish lying around.

Unser lieblings Filiale. Immer sehr nette Bedienung und immer frische Burger und Pommes

Somehow everything was very slow. The clientele was very mixed and it was better, like the TV program, if you could spend the waiting time watching people without getting annoyed.

Been there for the third time and again the order wasn't complete. And two orders were thrown into one bag even though one order was a box. I'd rather go to MCes. At least everything is in there.

The best and most pleasant Burger King in the area 👑

Ordered 2 King Jr Meals. None of them had toys. Then ordered double cheese from a citizen. Unfortunately it just came easy. When I asked, they simply put a cold slice of cheese on it. Ice cream machine or milkshake didn't work. Would like to try the baklava shake. Really a shame.

The staff is always very friendly and helpful. My son loves the Crispy Chicken and I love the Chili Cheese Nuggets. The restaurant is always very clean.

Best place. Everything great about this branch

Is always very friendly and super tasty 😋 You really can't complain and it's much better than your neighbor 😉

Nice staff despite the time change 😉

Burger King as I know it: fast and delicious! The team at this branch is really friendly!

I meet a person there, I think his name is Jamal, a very helpful person in this restaurant

Delicious . Also thanks for the great service

Everything was very good and tasty 😋

Super nice service like rarely experienced. Thank you very much ♥️

Very nice staff, even with table service. Here the customer is really the crown bearer. Always happy, can only be recommended. By the way, the food was freshly prepared and very tasty. 5 stars are actually not enough.

Everything's so-so. It's never clean there. The restrooms are catastrophic.

Always great! Delicious food, fast service and the coupons make it even better 😃🫣

Very well maintained. Great food. Not so crowded.

Very chic and modern furnishings

Burger King Dessau will never eat cold meat or raw again

Unfortunately not really recommended. Some of the staff are extremely unfriendly. As soon as we said "Hello" we were abruptly interrupted to order from the machine. Since the ice cream couldn't be ordered at the moment, we had to order at the counter. Unfortunately, the seller didn't really listen to us and continued to be dismissive. On the third attempt he understood the problem and agreed with us. After paying, we had our order slammed onto the table in an unfriendly manner. No hello, no goodbye - unfortunately customers do work.

Just like going to a fast, self-service restaurant.

It was absolutely horrible. The store was empty, nothing was going on, the return stations were crowded. The food was just bad, cheese fries, cold, burgers cold, my husband's chicken burger cold, his nasty, cold. The stuff came so quickly that it could never have been freshly prepared and there were no burgers on display that we thought they were just making them fresh. Instead, old reheated junk. That was the last time.

I've been to Bürgerking again for a long time. All I can say is the food is getting worse and worse. 1. cold to luke warm... 2.The bread is dry, tastes like it's old or just baked again. 3. Sauce is limited so everything is fart dry. Everything is decreasing and becoming more expensive... But you won't see me in this store anymore...

Eating as usual, waiting time at 3 p.m. on a normal working day is unbearable, unbelievable, if you have to go quickly, you'd better go to McDonald's around the corner.

Sehr teuer und hat nicht geschmeckt

Close to autobahn has mystery burgers

Exceptional dining experience with delicious food, fast service, high-quality products, and outstanding hospitality from the staff.

They have great customer service and their food is delicious value for money. Fast service with friendly staff. It's really a wonderful place worth eating.😍😍😍😍

Clean, tasty food and friendly staff

i oftnly visited here..the food and staff both are very nice

The perfect service The workers are attentive to everything and the attention was very good, with respect to the food the quality

Dirty from top to bottom. The happy meal with nuggets burger didn't have ketchup on it but rather hot sauce. The service was then very rude.

Just got Roßlau at Burger King in Dessau. I've never experienced anything like that. Unfortunately, I think Patty is being cheeky. I'm very disappointed. Takes forever. No fast food .😡 never again!!!!

Nice staff, food fresh, restaurant clean. We had to wait a bit, but it was freshly made

Standard Burger King, clean and fast

Stopped here on the way back from Berlin. Everything was clean and tidy, the food was there quickly and an error on our part when ordering was quickly remedied by the staff. That's how BurgerKing works 🍔! 👍

The quality of the citizens has declined significantly. We probably won't visit this store again

Nice branch on the highway. Gladly again. Good coffee.

Extremely dissatisfied staff! You should be friendly in front of guests. Toilets absolutely inadequate.

The waiting time is simply too long for 6 citizens to wait 10 minutes

It's a shame that the armchairs are broken. Food very good. Nice staff.

Delicious food and good service also a great place for a hot box

Food was lukewarm, as always lately. Sometimes you're unlucky because the burger is so cool that the cheese doesn't melt. So I've had enough now. You should really take a look at it!

Fries not salted enough Next time McDonalds again!!

You could have saved the world three times over while waiting.

Toilets were very unclean. Toilet paper was everywhere and the toilet seat was full of urine.

The food tastes as per industry standard, arrived on time, and reasonable prices. This should not be complained about. Reasonable quality for reasonable prices. 5/5

We got the wrong food and the employees were all foreign and couldn't speak German, but they were nice Still not recommended

Incredibly clean and lovely music and beautiful decor! Also very practical with our electric car, which we were able to charge

Today we had to wait over 20 minutes for two children's menus and two burgers at 3:30 p.m. on a less busy Sunday. This has nothing to do with fast food. Toilets look like dogs, there is disinfectant or something similar in the soap dispensers, but no soap.

Super endlich auch wieder Chicken im Sortiment

Completely overwhelmed staff. 45 minutes waiting time for an order

Great service. Clean both inside and outside. 👍

I had to wait forever before it was my turn. Pretty pointless when ordering from a box like this. Then it's better to do it in person and it used to be quicker. Food is just kind of stuffy with only taste but is of no culinary value. But that's all of these burger chains.

A standard Burger King with longer opening hours near the highway.

I think the MC drive was a good choice. Unless guests want to drive down from the parking lot, you have no chance of getting there because you have to go a long way. Ordering always takes a while because it is first prepared. The friendliness of the staff could be better for some.

Burgers are good, the service is nice. A nice bite of fast food for the highway 👍. One request: please refill the soap and towels regularly. I've been here many times and have never had any of these two things in my hands. A bit unhygienic... People go out of the toilet without waxing their hands for this reason. 🤮

I can't judge how it tastes because it was after an hour of waiting... It's better to go to a real restaurant, it might cost 10 euros more but you'll be served immediately!

Very friendly Freshly prepared Whopper very juicy, the best in Saxony-Anhalt. Gladly again at any time

I was there on 10/2/24. I ordered at the terminal. In the waiting area for pickup I realized that only 2 orders had gone out within 10 minutes. But I still had 20 numbers to go. Trying to cancel the order is a disaster. I had to get a piece of paper with my bank details Fill it out and now I'm praying I'll ever get my money back. The staff seemed completely overwhelmed by the situation.

Wait 25 minutes for the food. Nothing going on in the store. But slower than in a restaurant. In addition, there was a lot of topping missing on the burgers. Horrible

Very disappointed. Waiting forever (45 minutes) for cold food and not getting what you ordered. Too bad. Never again (this is the second time. Second chance also wasted)

Maybe smoke less weed, then the guest doesn't have to pay 45 for two burgers!!!! Wait a minute 😡😡😡😡 It's nice, guys, that I want to create a quiet workplace for you, but BK is probably the wrong place for it!

For us, one of the worst Burger King places we have visited. Waited over 30 minutes for the food at average capacity and when it was handed over there wasn't even an apology. The food was ok and partly cold. If we are in the region, we will not stop there again.

So far I have received a complete order from BK there once. It's actually a shame...some things just taste different there than at McD's... The waiting times for orders are sometimes really unbearable…eeeeeeeeeeeeeeeeeeeeeeeeeyeole… But the staff is always very friendly…

We are very satisfied, great service.

The food is as usual at a Burger King. Visually and tastefully ok. The order was ready quickly. The toilets were a bit shabby and smelly.

The quality of the burgers is extremely bad, the nuggets taste sticky and like they did 3 days ago! Shame about the money! 🤦🏻‍♂️

Unfortunately the ice cream machine didn't work.

Totally dirty ordering and checkout area, garbage on the floor, tables totally dirty, cola spilled on the floor, not a place where you would want to eat...

On August 12th The two of us were here in the evening. I happened to look at the clock and later at the receipt showing the order time. Conclusion 26 minutes waiting time. Yesterday we tried again. This time we consciously looked at the clock, hoping that things would go faster this time. Result: 30 minutes. The term “quick restaurant” is probably out of place here. The employees seemed more stressed to us than motivated.

We were there on a Friday evening, relatively clear that it would be busy. There were far too few employees, so an order, no matter how big, took 5-10 minutes to process. Well, there were 20 orders in front of me... I waited for my 4 burgers in about an hour, while others partially went in, ordered after me, got their burgers and left again - before me. Was mildly annoyed that evening. The burgers themselves still taste great and of course it's quicker at non-peak times. However, the organization at peak times is for the ton.

Easy to order on the screens. Calm evening not too many customers. Quick to get the food which was like any BK-burgers. We had whopper meal and crispy chicken meal. The toilets were fresh.

Food good, but the cola! We ordered 2 cola, one tastes normal but the other doesn't, it tastes chemical and even slightly moldy! I don't know if it's the ice, syrup, water, straw or cup but something is wrong. Toilet for men is rubbish, but men can use it if necessary

Disastrous when you pick up food there 😢😢 takes a very long time 👎🏻👎🏻👎🏻👎🏻👍

They need to clean the resturant

The food is good. Service ok too. Toilets cannot be locked, the door is broken, the flush does not work, there is nothing to dry your hands with.

Eating took a very long time, the staff were too few at a busy time and were uncoordinated. Had 2 cheeseburgers, the buns were dry and the patty was lukewarm. Conclusion: I was annoyed again that I chose fast food

Unfortunately, waiting times are long, sometimes 10-15 minutes, but it's still okay, I can't complain about the food. I have to complain about the general cleanliness of the restaurant, because overcrowded return carts are not okay for me, nor are crumbs on the table, but I would still come back because the food impressed me more than the competition on the street further

Vegan food always takes a little longer, but it is always fresh and available

App vouchers are accepted. Very quick preparation

Used to be happy. Now disgusting food. 32€ spent on the fact that the bacon in one of the burgers was not crispy and the cheese was still hard, 1x fries almost unsalted, 1x oversalted, CHICKEN leg almost raw inside, onions in the onion rings almost raw. For a little more I can get decent food at Peter Pan and nothing like that. My last visit to BurgerKing.