Burger House 3 Biergarten in München

He surrendered. A Ruff's Burger is being made here!

I got the Crispy Chicken Burger deal, where you get two burgers for the price of one. However, when the food arrived, I only had one burger. When I called the burger house, the man on the phone was very rude and not particularly helpful. I've ordered from the burger house several times, but this is the first time something like this has happened. I'm really disappointed because I paid for two burgers and didn't get what I ordered. Do NOT order food there; this place is a complete rip-off. And the staff are even more rude and can't even understand a simple instruction or order.

So, I don't know where to start. October 21, 2025 I ordered for pickup. Smash Burger, fries, and a cheesecake. I was greeted at the checkout with a cigarette in my mouth. The whole store reeked of cigarettes. So I didn't get a cheesecake, but a pudding. When I asked if it wasn't cheesecake, I was told to just take it because they didn't have any cheesecake! I'm not paying €7 for a pudding, sorry, but what's the point? When I got home, All the sauces were given to me incorrectly. Plus, it wasn't a Smash Burger. I had to throw it away because it reeked of cigarettes. I hereby request a refund and an explanation!

Awesome burgers from Unnessesary...top-notch as always. Very good taste and the quality I expect.

I take 2 burger but it taste like garbage meat is like plastic no buddy can eat so I can request for the everybody when you have any plan for this burger house please avoid take anything else

The food was delicious. Highly recommended. 🤙

Very disappointing! I ordered my food almost three hours ago, and despite providing precise location information (workplace and gate number), nothing has arrived. The delivery wasn't made at all. It's completely unacceptable to waste so much time without receiving any feedback or a delivery. Such poor service and unreliable delivery drivers are absolutely disrespectful to customers. Luckily, I haven't paid anything yet (paying cash upon delivery), but waiting almost three hours for nothing is outrageous. Never again!

Unfortunately, the deliveries do not arrive in the expected quality.

I have to ask: How can such a small burger joint make such insanely good burgers? By far the best burgers around (in my opinion).

Very disappointing! As soon as I opened the package, I was hit by an unpleasant odor. The burger tasted absolutely inedible and far from what I would expect. Shortly after eating it, I felt so sick that I even threw up. Not only was it a waste of money, but it was also a very unpleasant experience for my health. Absolutely not recommended – I will never order from here again!

The delivery Nord I Road in the Order that I want the Order in a specific Door Name and he expected the Door name to be my name we was and the Case because I was all drinkto the friends house. He started shouting at me on the phone and was very disrespectful. This place needs to print the lieferande order slips with the notes and hire right people for the role for delivery. I will definitely not order again from this place

we got totally yelled at because the delivery guy did not have the extra note stating the name on the doorbell and he couldnt find our surname. called burger house about it, they said they couldnt do anything.. so all we are left with is a cold burger and stress ohne grund. (dessert delivered wrong, no ketchup)

What was that just now?! I went in hungry and left hungry. I paid almost 20 euros for a measly mini burger and a tiny coleslaw. Strange characters were sitting in the best seats, smoking and drinking beer. They were supposed to be employees. Afterward, I went to a restaurant and had another proper meal. I'm completely baffled how they could offer something like that. At MCD, I would have paid half as much and left feeling fuller.

The order was placed around 1:20 a.m. Thursday to Friday, with the stated delivery time being 40 minutes, meaning arrival was expected around 2:00 a.m. I had to call this crappy store twice to ask where the delivery person was. The first time, the employee answered the phone, visibly annoyed, and simply said, "The driver is on the way." The second time, the explanation for the delay was "it's very busy." With all due respect, I can't understand how someone could have the audacity to take !!!! 1:40 hours!!!! for the delivery. Your store is on my way to work, which I drive past every day in rush hour traffic. It takes me about 13-15 minutes to get from my front door to your place by car during the day, with traffic! Your driver arrived at 3:05 a.m. I'm simply speechless. This service is abysmal; I've rarely seen or experienced anything like it. Let's get to the food... I'm paying €34 for you to show up an hour later than planned, and for me to get soggy, soggy fries and a terrible, unappealing burger. Absolutely no value for money. All in all, just a disappointment. I advise everyone not to eat here.

We had the lunch menu. The burger and fries were perfect. The tables could have been wiped down.

Excellent service and impeccable food! It's not that expensive for a European restaurant, and it's worth a visit.

I won't be visiting this place again. I found the service poor. I was asked several times if I could pay with cash, and I was even advised to go to the bank next door and withdraw money. In the end, the contactless payment machine worked (?). Also, the burgers weren't what they used to be.

Be careful with this burger joint! In my experience, a visit here is definitely not worth it. There's apparently a connection to Ruff's Burger, but the quality was a bitter disappointment. For just under €50, I got burgers that looked unappetizing and, unfortunately, tasted completely unenjoyable. In my opinion, the value for money is outrageous, and I would strongly advise against ordering from here.

This is the most filthy shop I've ever ordered from. What kind of organization do you have that not even your drivers carry change? On top of that, they're totally rude and blame me for the idiot not being able to get change. You don't deserve to run a shop like this; you're simply not worth it.

We picked up burgers there at night; it was quick and delicious. Prices were a bit high, of course. Nevertheless, we would definitely come back!

Was very good, for the price the burger could have been bigger, otherwise everything was good 👍

It's okay, but take it with you!

They simply round up the amount when paying here, unbelievable. I've never experienced such audacity. A shady shop. The frozen roll broke into several pieces at the first bite. The fries tasted terrible. Definitely not recommended.

Yes, it's not cheap, but the food is of very good quality. It's worth it.

Disappointing experience – overpriced and unprofessional treatment We recently ordered from Burgerhouse on Schleißheimerstraße and were disappointed. We were charged a flat rate of €16 for four drinks (including a beer) – that's €4 per drink. This price is disproportionate to the usual costs, especially since we ordered takeout. When we asked for a refund, the staff were unfriendly and annoyed. They did issue us a receipt, but the prices on it seemed to have been typed in arbitrarily. A comparison with Wolt shows that the prices there are lower (e.g., beer €4, soft drinks €3.50). It feels like we were deliberately ripped off. Added to this was the unpleasant manner of the staff, who were unwilling to take our criticism seriously. This kind of behavior is disappointing and leaves a bad impression. We will definitely not shop here again 👎

Maximum goosebumps, with what self-confidence do you charge €11.50 for a burger AND THAT WAS THE CHEAPEST!! No fries, nothing, the man was really nice, everything was good, it seems like a small shop that is still a long way from growing, but it absolutely needs it, that is an outrage, actually when I was eating there, I was just hungry and thought to myself, come on, but go there especially for the shop, whoever does that should be punishable.

One of the best burger options in Munich

I really liked the burger and the wings! 10/10

I ordered via Lieferando. Waited an hour and received no updates. The burger and sweet potato fries tasted terrible. Like a wet rag with salt.

After more than 2 hours still no delivery, canceled and never again

I waited 1 hour and 30 minutes for my order. I wouldn't recommend it. Thanks

Teurer fur kleine Hamburguer. Kellner sauer. Expensive for the amount and the person who serves has a stale personality in front of the public.

Business used to be really good, but since the change of ownership it has unfortunately just been a disaster! We placed an order 6 hours in advance with a requested delivery time of 7:30 p.m. Our order was simply canceled by the restaurant 15 minutes before the desired delivery time.

I have never experienced worse service than there... Ordered from Lieferando and after OVER AN HOUR the food still hadn't been delivered and wasn't even ready after a phone call When I called, I was shouted at on the phone about how busy he was and that the driver was supposed to be on the way... according to him it would still have been another 30 minutes. I then asked him to cancel the order and refund me the money. I then received an email with a refund amount of €4 less, which I called again and the employee on the phone became abusive and insulting He hung up without any further words and I called again and he became abusive again I then called Lieferando and they solved the problem within 3 minutes. Worst store I've ever ordered from... No competent employees Bad service Bad organization Never again

Unfortunately one of, if not the worst, burger house in Munich. I don't know what happened here, but before the pandemic the shop was really amazing and delicious. Now it only feels like they only use old products (especially the bread, as it is always old), and it doesn't taste like it does in other branches, since Loaed Fries in particular, compared to other branches, saves a lot on toppings in order to save on costs. The staff is ok, only the older man is unfriendly. What's also a shame is that if you order online and say, for example: Pick up: 1:40 a.m. (if they're open until 3 a.m.) and then you come punctually at 1:40 a.m., they only then start preparing the food. The order is ready at 2 a.m., which is a real shame

Good and affordable! Long opening hours! Mmmooooaaaahhhh delicious

Unfortunately, the bacon and cheese fries were actually fries with a few micro pieces of ham, the ribs tasted dry and the sweet potato fries were unfortunately not cooked through... Unfortunately not recommended for the price 🙊

Very tasty, very nice staff and very fast delivery

My opinion Burger is just mediocre, relatively expensive except for lunch specials, it was once where it was cold and there wasn't much going on, the burger with fries was handed over to me quite cheerlessly. There are far better burgers in Munich.

Just ordered for €25, burger with fries and a drink. The sauce provided was moldy. The bread on the burger was already old, as soon as you picked it up the bread fell apart. The fries were soggy. This is not the community center that we used to know A disgrace considering you pay €25 for a burger menu.

Very bad service and no one is there to take the order. Workers are smoking inside the shop and don’t want to work

I ordered online and only got soggy fries and the worst burger of my life. Partly burnt with brown, limp lettuce. But rolls were good.

Pretty good - but not like it used to be And a fair bit too expensive. Still, it's good that it's there

Already ordered several times via Lieferando. One of the best delivery burgers in Munich! Tastes really good. Coming quickly.

How sad! The salad I ordered with Uber Eats arrived without cutlery, not even a small plastic fork. It's a shame, considering that the minimum order was €25.

Just got a Smashburger - holy shit it was extremely nice! Also super fast, best burger in Schwabing

We stopped there for drinks. Above the fridge it said: “non-alcoholic and alcoholic drinks: all €4”. I then took a drink of water, assuming it was non-alcoholic, €4 (too much anyway). When the gentleman behind the counter asked for €5.50 and said: “Water is not alcohol-free” I felt like I was with a hidden camera. He didn't understand the complaints about it... linguistically and intellectually. Not recommended!

It is the best burger in Munich, but has the worst delivery service in the city. I have to say the staff is very nice and friendly. We still order every weekend because the burgers are too good, but we always throw away the fries (are always wet and disgusting). Recently the deliveries take too long to arrive, the food is terribly cold and via uber eats there is no way to track them but calling the restaurant (it feels like it’s 2008 🙄). I hope they fix it soon, otherwise they will loose two very loyal customers.

If you order vegan you should get vegan and NO DEAD ANIMALS!

ordered, it arrived cold and had the diarrhea of ​​my life

better i never ordered from there the food arrived cold , on one side it was burnt it went straight to the trash no and i think the money i paid is not worth the least bit for this place

The Burger + Pommes was definitely not worth the twenty something Euros I paid. The Pommes were soft, the burger was quite small, but the place was open at 2:00 am and the delivery was fast, so I didn't have to starve! Therefore a positive review. from my side

Great burger at first. But now that you have to order for at least €20. I'd rather get/order from the competition

The food was good. The problem is that the waiters tried to cheat us. The local decorations are out of place, a bit sexist.

The burger buns were inedible, generally very dry and just bad.

Very tasty food, getting order taken took a bit as only english speaking worker was handling to-go orders, good simple menu and quick cooking once order was put in, would order again.

I ate a burger there yesterday and immediately had stomach problems that are still going on. Something in the burger was probably spoiled. Hygiene regulations do not seem to be adhered to there.

Waited 2 hours for the food despite a 3 minute drive. Almost impossible to reach by phone. Not again.

As expected, the burgers were very tasty. Ordered for pickup at 7:10 p.m., was ready at 7:15 p.m., even though there was nothing going on in the store, but I preferred fresh rather than cold.

The lunch menu, a burger, fries and a soft drink of your choice, is worth it

Very, very unfortunate. Another burger chain that was once top class and now just disappoints. There is now well-done thin meat that smells like problems with the health department about cleanliness and/or they have switched to cheaper frozen food. Unfortunately, the bread and fries are no longer good either, limp and tasteless. Only the prices are exorbitantly high. I won't come anymore and will look for another local bar. Anyone who continues to eat here doesn't know what a really good burger is that would justify a high price. “The fish definitely stinks from the head,” because the whole thing is garnished with even worse staff at the lowest level.

Doesn't have control of the store. Abnormal, endless chaos!

Great burger, one of the best in town. Just the service and the feeling could be expected much better.

Wow, thrilled, highly recommended. Thanks for the taste explosion

Unfriendly reception I walked into the restaurant and was immediately confused about the ordering process. There was no one to be seen in the kitchen or at the counter. As I obviously signaled that I wanted to order something, a man stood up from a table with a vape or e-cigarette in his hand and approached me. He stood in front of me and seemed ready to take my order. I asked how the ordering process works – whether I should order standing up or at the table. I was then asked in a very incomprehensible manner what I wanted. I asked the man if he worked here and received a listless "yes" and a hard-to-understand "what do you want?" in response. The whole situation was so unpleasant that I lost my appetite to consume anything there. I then drove on to Hans Kebab and had a delicious meal there.

Burger good, but a bit small. Very good location with a very nice location

Ordered food. Meat hard, not edible, fries full of oil, burnt 0 stars. It seems like a fake burger house somehow.

Very good burger. Ate at the snack bar. Fries with minced meat and cheese sauce were also good.

Yes, the Indian was rude and strange and the food was inferior compared to the other burger houses

Unfriendly service, bad food, poor atmosphere. Really go somewhere else for good burgers.

It's always a gamble eating here, sometimes it's great and other times it's just sad what you get for your money..

I can't judge the ambience and service, so 5 stars each, I ordered but it was just bad. Ordered meat, but it was medium rare - the bread was completely greasy, like a sponge. Too bad, too bad, too bad. I think the pictures speak VOLUME. EVEN THOUGH THE DRIVER ONLY NEEDED 7MIN TO ME. really sad. Therefore only 1 star

Food (burgers, fries) is always very tasty. Ordering for pickup is always quick (15-20 minutes). Friendly.

Once great burgers. Quality has now been massively reduced. Location seemed dirty. Unfortunately no longer recommended

Positive: It was early Sunday evening and the shop was empty, which is why it went really quickly and of course we got a seat straight away The service was friendly and competent The service made a mistake: Instead of the normal truffle burger, we were brought a double, which normally costs extra money - so it wasn't a mistake that bothered us. The food was fantastic. Both burgers and the fries were fresh, hot and tasty The Nutella cheesecake in particular is simply great Negative: 5.99 euros for a small cheesecake is very expensive Conclusion: If you can, you should definitely eat there instead of ordering, as it simply tastes better there. Gladly again!

Worst burger place in all of Munich! Very unfriendly staff! The meat 🥩 tasted good and the cheese was moldy, there was also a hair in the fries which smelled extremely like fish. Never again!

Very bad staff!!! Rude on the phone Aggressive!! Food tastes good but staff is catastrophic

It wasn't that bad... more amusing

Ordered 2 for 1 yesterday and got 1. Ripped off.

It's a shame what this has become. It used to be one of the best burgers in Munich. Now you have to wait 2 hours for your food and the fries are a disgrace. I've never had such bad fries. They are so soggy and wet as if water was simply poured over them for whatever reason

I am very disappointed with my last order through Lieferando. The delivery took an hour and a half. When I called the burger place I ordered from, I was rudely brushed off and the employee simply hung up on me. Despite my advice that I didn't want any sauces etc. on my burger, it was delivered incorrectly. In addition, the burger tasted rather bland and wasn't really tasty. Very poor service and overall a disappointing experience.

Unfortunately one of the worst crispy chicken burgers I've ever eaten. The meat was hard to bite and only pulled strings. Had to take the meat out to be able to eat the burger. Is not recommended!

Bow ties were included with the burger and sticked provocatively on the bread, cheeky.

Thank you for the food but never again!!! 30€ order just for the two and 1 hours 35 minutes it took delivery time incredibly expensive.

It was raining and the weirdly improvised blanket outside couldn't stop the water from dripping onto our table. As if that wasn't uncomfortable enough, there were mice shuttling back and forth between the pantry and the toilet. You can excuse that because it's more of a kiosk with a tent than a real restaurant, but the food also contributed to the fact that you just wanted to get out of there as quickly as possible. The fries were lined up in rows at the counter and were simply fried again as needed and tasted accordingly. In addition, the staff was indistinguishable from the alcoholics and drunks who frequented there - their disrespectful, outrageous behavior blended perfectly into the overall picture of this sad “beer garden” (or whatever that is supposed to be). If you enjoy having Eastern European bickering as a constant background noise while you eat multiple fried, completely dry fries, feel free to go there. Otherwise I really wouldn't recommend this to anyone. Maximum anti-social.

There were four of us and we arrived at the Burgerhouse shortly after twelve. Unfortunately, our visit was marred by a number of disappointing experiences. At first we waited in vain for someone to take our order. After some time we went to the front to place the order ourselves. It took a while before we got the restaurant owner's attention. After we were finally able to order, we had to wait an hour for our food. While we waited at the front, we watched the chef fry the fries again. This resulted in fries that were fried several times and were therefore inedible. The meat we ordered was not "medium" and after the long wait there was little joy about it. Later we ordered another meal to pick up. The shop was completely empty, but we were still not allowed to eat the order on site. The restaurant manager insisted that we take the food with us even though we wanted to eat it there. Overall, our visit to the Burgerhouse Schleisheimer Straße was very disappointing. Both the service and the quality of the food left a lot to be desired. Unfortunately I cannot recommend this restaurant.

Good burgers, moderate prices for DE and Munich.

Burgers have become really bad, back then a juicy thick patty, now a thin dry one like everyone else's, they have given up their unique selling point. Plus the new ice cream is so bad and cheap and artificial, I wouldn't even eat it for free. It would have been cool to have an ice cream parlor here.

quite expensive for portion size. With fries and a drink this "imbiss" is already squarely inline with a mid-range restaurant, and in my opinion, the quality and portion sizes do not represent good value for money

At first we stood around stupidly for a few minutes without being spoken to... but then the food was quickly ready. Unfortunately, the burgers and fries are rather average

What a juice shop! 😤 We ordered via Uber-Eats and our order arrived after 2 hours. Nobody answers the phone in the restaurant and you are not informed!!

Employees of the company's own delivery service give way when turning left and then insult them.

Disastrous - I had ordered and rarely had such a bad burger. Tasteless, loveless, no sauce on it. A hair in my burger packaging. Overpriced for poor quality. Fries were incredibly soggy and soggy, no sauce was provided.

As a vegetarian, I ordered a vegetarian burger and one with meat was delivered to me. After I reported this error to the waitress, the employee asked me if I had bitten yet. I nodded and then he made the unfriendly comment about whether it was tasty. He didn't apologize or show any empathy, in fact he thought it was funny.

Gave my boyfriend (a vegetarian) a meat burger. When my friend pointed this out to him, instead of apologizing for the mistake, the waitress made fun of it. In 3 words: Disrespectful, expensive and bad.

Crispy Chicken Burger for €10.99. A half-burnt chicken patty with two pieces of cucumber and a dollop of chipotle. An outrage!

The prices are high, the food is good, the atmosphere is more suitable for the summer because it is not a closed building but more of a shelter

Unfortunately the burger was cold Fries delicious

You should pay immediately after ordering. Cash only. Napkins and dips are on the counter and you can take the drink out of the fridge yourself, but your order will be served to the table. If I have to compare with the big famous franchises, I wouldn't choose this snack bar again. Parking is a problem and here you can't feel like you're in a restaurant. Burgers are nothing special.

The Burger was delicous, the fries were decent. Over all a good experience. I don't get all the bad reviews.