Burger Heroes Wandsbek in Hamburg

A solid smashed burger, really good these heroes in Hamburger-Hamburch! 😇✨👍🏽

طعم خرافي ولذيذ جداً 💯 I visit this restaurant again and again and it never disappoints! The food is simply delicious and the atmosphere is always welcoming. Absolutely recommended!”🌺

The burger is awesome Service simply great

Delicious fries. Burger was good too.

Our regular shop! Inexpensive, tasty and staff very nice! Shaquille is particularly attentive :)

The best citizens in all of Hamburg at a baba price. The best employees in the store are Shaquille and Amin.

Vallah All the employees are so nice, especially the cashier (with a bald head and a beard) and the big griller (with a cap and a beard). I had a very nice conversation with both of them but the whole staff is very nice. -A.

Great cashier really top I can only recommend great service

I ordered here and waited over an hour. When I called I was told that they were canceling the order because they had called but the number was wrong. The number was from my friend who wasn't called at all, and it also has my address and name. I don't know how they missed it like that. Really disappointing. If I couldn't give any stars I would.

I had the Super Hereos Burger and I have to say the meat, the combination with the double patty and the sauces were really great. The house sauce for the fries is also great. Burger bread lightly toasted works great. We also had a nice chat with the bald guy behind the counter. So clear recommendation! One of the top burgers when things have to go quickly in HH

I was there for the first time today after work and tried the BBQ...Dude, unfortunately awesome. I know what we have every Wednesday after work. Fresh, tasty and nice staff

The food was bombastic!! The employees were really nice, especially the cashier with the bald brother, I kiss your smoothie, only the best for you, thank you for the food We'll definitely be back!

Bomb loading. Best burgers. Best staff. Greetings to the Bre with the bad hairstyle 😁

The food was very tasty, the burgers were at a comfortable height so that you could still eat them with your hands and take a good bite. The fries were made from unpeeled potatoes. And the price-performance ratio is also very good.

Burgers very good. Fries too. Unfortunately the music inside is very loud. You just sit outside on the big street. Nice staff and food came super quickly.

Very simple and tasty burgers. Cheese fries are great Chiliese Burger 1a It tasted great.

The owner's very good taste in music! Tasty citizens: I can recommend the Crispy Chicken Burger.

Best smash burger in Hamburg 👍💪

An absolute must for burger lovers in Hamburg! The shop offers a great selection of creative burger creations, all freshly prepared with love. The meat is juicy and grilled to perfection, the rolls are fluffy and homemade, and the sauces are simply delicious. The atmosphere in the store is cozy and inviting, the staff is super friendly and attentive. The fries and the homemade dips are especially amazing! I've been here several times and have never been disappointed. Absolute recommendation – you’ll be happy to come back here!

Very tasty food and large portions and good prices

I went to Burger Heroes Wandsbek with my family today and was thrilled with the burgers! The meat was juicy and the ingredients were fresh. I had the BBQ burger and it was just perfect. The fries were also very tasty and crispy. The staff was very friendly and attentive. The atmosphere in the restaurant was very pleasant and relaxed. We can definitely recommend Burger Heroes Wandsbek! Best regards

Wish I found this place earlier!! We spent a week in the area and had no idea it was here. Love the free Pac-Man game! Well done guys!

The burger was dry. The meat is not juicy, but dry and overcooked. Not tasty.

Great burger shop in Hamburg was here when it opened and now again recently and immediately noticed the difference - the shop is only improving

The hygiene standards leave a lot to be desired. Unfortunately I got food poisoning here.

Had dinner there last night. In my opinion, the best burgers in Hamburg. Had the cheeseburger and the mushroom burger, both tasted very good. The fries with truffle mayo were also top and the price-performance ratio was unbeatable. The employees were super friendly and very committed, keep it up 👍🏻👍🏻👍🏻

Very tasty burgers and fries. Everything freshly prepared. Prices are ok.

Food tastes very, very good! And great staff

Very good food, cool atmosphere and nice service staff. As a courier driver, every time I pick up the food I receive a warm welcome. Best regards Ishaq

Burgers were very good, very tasty and the employees were very friendly

Top employees and great burgers!

Always happy to be there! Great food, very relaxed atmosphere, music not too loud so you can talk to each other

Super tasty and very friendly staff!!!

Very happy with the food and the nice staff in the restaurant!

Super great, really outstanding.

We had the double smashburger and the BBQ burger with onion rings. The smashburger was disappointing. Not a bit crispy and just dry. A pity. Various sauces would only be available for an additional charge. On the other hand, the BBQ burger was quite tasty. Juicy with a smoky note. I don't understand why I had sauce with the BBQ Burger and had to pay extra for it with the Smashburger. The onion rings were hidden under a breading that was too thick and greasy. You only have breading in your mouth. No taste of onions. That was nothing.... The staff did not respond to a greeting or farewell. The stairs to the toilets are very slippery. The style of the store is cool. We also like the small menu. Unfortunately the service and the food still need to be improved.

Best burgers in Hamburg, they are the only burgers that taste great when delivered. Managing director also very warm

Super bad service, got the wrong food, called about 30 times at different times, no one answered the phone when I called the other branches, I was told they had supposedly let me know, but still no response. Now I've spent almost €50 on food that I can't eat.

You won't find better burgers in Hamburg. Not at all at the prices. A must for burger lovers and HamBurgers...

Burgers taste very good, especially the price-performance ratio. You really can't complain about that. Depending on the day, the service is sometimes good or bad, but never rude.

With all my love, that's not a good Smashburger! Patty was minimally smashed and it was cold!! Then pay double and go to Hobs Burger.

Ordered two burgers, cheese sauce, one fries and a menu with fries and a drink to take away. Fries, sauce and drink were missing. Have tried to call many times and no one answers the phone. That kind of thing really sucks.

Super good, great welcome Thank you 🇧🇪

Superb welcome, very good value for money, dynamic team and served quickly Excellent burger, there's something for everyone and excellent fries (coming from a Belgian 🇧🇪) THANKS

I went to apply for a job and got rejected for being a woman. I did not expect this in this century and this country, it should be illegal. I went and asked if they needed workers and they told me to write a telefonnumber (they said something about a brother, which i didn't know was about me). So when i said if i could give my CV (Lebenslauf) since i have my phone number and everything in there, the guy in change was like: "ah, for herself, then no". They didn't even asked for experience or anything and were ready to get the number to contact my "brother", but if it is a job for myself (a woman) then they don't have a job. Won't ever go back again for sure. And if they now say they rejected me for other reason it is not true. Also we spoke only german, so a language reason also wouldn't apply.

The floor was very dirty, full of oil and slippery. I actually fell down the stairs while going to the bathroom. They should be more careful in cleaning the premises.

Ordered two burgers and fries as well as a veggie and cheeseburger. My wife couldn't continue eating the cheeseburger. Didn't taste like anything. The fries were okay. But what was absolutely not possible were the hygienic conditions, which devalued everything. Employees wear gloves, but they touch everything (including their own face and head) with these gloves and then touch burgers, patties and fries. Finished fries are tried out with their hands and then they continue with their fingers, which are then placed in their mouths Portion the fries onto the plates. It was anything but nice to watch while eating!

Uncomfortable, simply furnished. Maybe it's an attempt to appear 'hip'. The volume is unbearable: noise from the open kitchen, visitors, music echoes incredibly across the bare walls. Table surfaces, gaming machine unclean, sticky... The employee who took the order was very nice! Unfortunately, the cheese fries weren't convincing at all. Prices are ok. I still cried for every cent and the time I left there... I can really only leave points for the very nice and hard-working employees. I'm sorry.

This evening I ordered burger fries and fries, the fries were so soft and tasted third class, even if they were fried in cold fat. Extremely overpriced, never ordered again, for 50 euros you could have gotten a better product somewhere, no comparison with Mcdonald's fries.

Ordered via Uber. Food came fairly quickly and was still warm. So it wasn't that. Had the crunchy chicken and the double smash. Unfortunately, both burgers were really not good at all. Absolutely dry overall impression, both. It became more and more in the mouth when chewing. The taste is also really lower than that of McDonald’s. No juiciness or flavor, etc. The negative highlight was the bread. Completely dry on both burgers like the day before. Barely toasted. Overall, unfortunately very disappointing. Two stars because it's edible and not spoiled in any way or anything. But just bad burgers.

When I ordered I felt like I had ordered and not picked it up, I chose a burger and instead of sweet potatoes I got fries and the extra sweet potatoes... they didn't ask for a drink and didn't even point out that you could take it yourself. While eating I felt like I was in Africa, they didn't even have cutlery... I saw a fly on the burger bread and there was a white beard hair on my burger. Apart from the hygiene and the service, the food wasn't exactly any better, the burger tasted like Ali's from the kebab shop. That was the first and last time.

The burgers are delicious and the prices are really unbeatable (my menu order was between 11-15€) The fries have always been crispy The employees are friendly and often have good suggestions when ordering. If Fritz Kola is still on offer, everything is perfect 😉

I recently tried this burger place and was quite disappointed! The price-performance ratio is absolutely not right here and I would not recommend the restaurant. I ordered the Double Smash Burger for €8.30 and I have to say I found it very dry and the meat was a lot!!! too salty. The toppings only consisted of some ketchup, onions and a bit of cheese. Even though they were double patties, neither the taste nor the toppings were worth the price. The burger reminded me more of a standard cheeseburger from McDonald’s or Burger King. For the money I think it's a shame! What was particularly incomprehensible was that you have to pay extra for sauces with this burger. All other cheaper burgers probably have sauce on the burger. The principle is not entirely clear to me. Otherwise I also ordered fries. These were good, but nothing special. There was no sauce here either and I assume that you have to pay for it if necessary. I ordered to-go, so I can't comment on the ambience or cleanliness. Overall, I cannot recommend this burger restaurant. You can definitely find better alternatives for this price.

I ended up having dinner at this place by chance, towards the night in a nearby hotel.

Bad burger ever. Order arrived incorrectly. The burger was totally dry, I can't recommend it at all.

Really tasty burgers, but unfortunately the bad service starts to outweigh them. Overwhelmed staff who prefer to provide pick-up services instead of taking care of customers on site. We went for the third time now, after standing in front of the counter "like stupid" for about 10 minutes and a person in front of us was served. The ambience is simple, but that wouldn't matter if you could get the service under control. So unfortunately bad.

Burgers arrived cold an hour after the estimated time.

We were here 5 times and 5 times we didn't get what we ordered. Meat was burnt and the ketchup was a 2x2cm "blob", i.e. completely dry. The staff hardly speaks any German and special requests are therefore not taken into account. Even a la carte you can get something different from what you ordered. Employee mistakes are neither excused nor made good, they are simply ignored. The atmosphere is like an old elementary school class from the 90s. Tables and tablets are hardly cleaned and are quite dirty/greasy. We're definitely not coming back.

1 star because boycott drinks are sold :( Despite multiple customer complaints, this was not taken seriously enough to change the range. We are currently boycotting Coca Cola and Co. and would like other non-boycott drinks like Fritz Cola or thirst quencher!! Please take customer requests more seriously. Discontinuing these products will show international solidarity and attract more customers by admiring them. A NEW range of drinks is needed. Otherwise the store will have to be boycotted with a heavy heart :(

Switching from Coca Cola and what goes with Fritz Cola!!! We are boycotting and, as your customers, we also demand that you boycott!

As a long-time customer of Burger Heroes, I have always been impressed by the quality of the food and the friendly service. The burgers are excellent and the atmosphere is inviting and cozy. However, there is one point that really disappointed me and makes me reconsider my support for this place. It's about the choice of drinks in the restaurant. Unfortunately, I discovered that Coca Cola is sold here. Coca Cola supports Israel, which I cannot support for personal and ethical reasons. I would be very happy if Burger Heroes Wandsbek switched to an alternative drinks brand like Fritz Kola instead. Fritz Kola not only offers delicious and high-quality products, but also stands for values ​​that are important to me. I really hope that the Burger Heroes Wandsbek team will consider this suggestion. Switching to Fritz Kola would certainly make not only me happy, but also many other customers who have similar concerns. Thank you for your understanding.

Stop selling Coca Cola, instead please FRITZ COLA ❗️❗️❗️❗️

No more Coca Cola, Fanta etc. We boycott and ask you to do the same. We need other drink options: Fritz Cola all kinds instead of Coca Cola!!!

Unfortunately, I have to give one star because Burger Hereos was not willing to replace Coca Cola with Fritz Cola because of the boycott, despite repeated requests from numerous customers.

There should be alternatives for drinks like Coca-Cola, Fanta etc. as they need to be boycotted! Therefore only one star.

Boycott!!! From Cola to Fritz Cola!!!

Unfortunately they sell Coca Cola. I wish they would trade it to Fritz Cole! Most of the Muslims who boycott eat there and we have almost no alternative

Disrespectful staff. Small children work at the cash register who have no manners and don't know how to speak properly to customers.

There were 6 of us there and we ordered menus and it tasted very good.

Very bad taste. The fries were disgusting. You can tell that the oil is very, very old. Burger was also disgusting. Above all, the meat. It tastes really old. Plus there weren't even napkins.

I was pleasantly surprised by the bun, the smash burger was delicious as expected, but it would also have benefited from being off the grill three quarters of a minute earlier for juiciness. Truffle mayo was delicious. The drink selection is satisfactory. The ambience is an emotional feeling, but I personally like to combine rustic industry with the theme of burgers, so it's well done. The service is ok, could be more relaxed and friendly (in a positive way to stand out from the gastro system, because the price is already higher)

Super tasty burgers and fries. Great combinations possible.

Absolutely delicious 😋 I have to show my appreciation

The fries and burgers were tasty but the interior structure wasn't finished yet and the toilets are very small. Overall it was cheap and a good place to eat quickly

I was there last night, ordered cheeseburgers with my two brothers, while I noticed that there was an excess of liquid fat on the grill plate where it was floating between the patties, the employee at the grill pushed the whole thing down the drain, although mentally it was disgusting I wanted to give the store a chance because it was my second time there and I had a bad cold the first time, which affected my sense of taste. When the order came, the three of us were very disappointed, the meat was burnt and crispy, the patties were way too thin, the taste was very bad, the meat was sluggish and tasted like beef fat, one burger had no cheese, the other two had that Bacon too hard and difficult to chew. Conclusion: If I go to a restaurant twice where the same defects occur, it means that the restaurant does not consider the defects to be defects and is therefore barring me from coming back. Young people tend to go there to find a cheaper alternative to McDonald's or Burger King, and because there is so much hype surrounding the store. The food and the counter staff received a rating of (poor) from me because the “meat” quality or rather fat was very poor and the service was unsympathetic. The concept (satisfactory) and the location (good).

The menus are really fairly priced, burgers, fries and a drink for sometimes €11 / €12 and everything tastes really good (for today's standards). The portions are also very filling as a menu. BUT when I recently ordered the chilli cheese nuggets to take away, I got a pitiful 5 nuggets, but they cost €5.30 with sauce. I was really disappointed then. Please put in at least 7 nuggets so that the box isn't so empty and you feel a little fuller 😅

Price-performance ratio is completely consistent here! I was satisfied and my boys really enjoyed it too! 👍🏻

Super fresh and tasty burgers with. Lettuce tomatoes red onion.. and delicious fries. Good. Prices. Highly recommended,

Simple decor... Great burgers 🍔 child friendly and the value for money is great.

The shop is inconspicuous and almost hidden among others. When you look inside you only see bare concrete walls, tables and chairs, which at first glance isn't necessarily inviting. We tried it anyway…and were totally surprised! The burgers are incredibly tasty! The fries as well, super tasty, nice and crispy. Quick preparation. “OK” in terms of price. However, I would have liked the extra sauces for the fries to be included in the price of the menu. Despite everything: the best tasting burgers we have ever eaten. We'll definitely be back.

If you're hungry and fancy a smashed burger, this is the perfect place! Price-performance ratio unbeatable, I'm here for the 3rd time and will be back soon! Thank you: D

THE BEST BURGER I've eaten in a long time, if not the best burger I've ever eaten! I've noticed this shop for a while now because when you walk past it you'll almost always find a queue stretching out into the street, which is why I ordered a burger yesterday and I was THRILLED! When you enter, the ambience is reminiscent of a burger shop in the USA with an open kitchen and a very pleasantly rustic/industrial design. The smash burger was served on a silver platter and looked beautiful even there and made your mouth water. With the first bite I immediately realized why so many people order here and the line of people ordering stretches out into the street. The burger practically melted in my mouth with a taste explosion like I haven't had in a long time. The crispy fried patty with the cheese melted on top was immediately convincing with its crispy taste. The pleasant spiciness from the jalapeños with the homemade burger sauce rounded the whole thing off elegantly and the lightly toasted burger bun perfected the whole taste experience. Before I knew it, the burger was eaten and I was sitting in front of an empty tray, wonderfully full and absolutely happy, thinking about ordering another burger. However, I'll save this for next time because I will DEFINITELY come back here. I can only recommend everyone to eat a burger here because, in my opinion, you get the best burger in Hamburg here. An absolute recommendation for every person who loves burgers!

The food is tasty for the inexperienced teenage palate because they only know sauces these days. But as soon as you have seen something of the world, you quickly understand that the store is simply hoping to get money out of the pockets of some pubescent kids in terms of hygiene and taste.

Super tasty burger, ultra hot truffles and cheese fries! We recommend :)

The burger was really tasty. The fries were fresh. I can only recommend.

The burgers were very very good!!! 👍

I can only recommend! Fair prices, the service was nice and courteous. It was our first time there and we were given great advice. The burgers (Chrispy Chicken and Superhero Burger) were so delicious, the meat was fresh and juicy. The sauce went well with it and the vegetables were perfectly added. All in one, simply bomb. Gladly again!:)

Very good and freshly prepared burgers and fries. Also huge portions and very friendly guys at the grill :) I would love to come back on my next visit to Hamburg!

New recipe and new bread makes the Double Smash number 1 in Hamburg! Great increase.

We had the food delivered and really couldn't fault it. The burger patties were super crispy, lots of toppings and delicious sauces. The fries were really good too! And the truffle mayo was creamy and really tasty. In addition, the order arrived super on time and hot. Gladly again!!

Delicious citizens. Price performance is also OK.

First class food, service & atmosphere.

I love the burgers and the fries. I eat there often and it tastes really good, I rarely eat meat but I actually like the patty. Great quality and very fresh everything. Price-performance top. The only problem is the rather unmotivated staff. Unfortunately, they often seem very annoyed and sometimes confused. I also had the wrong burger once but was then swapped straight away. So it was okay but it could be worked on. The location is minimalistic, but I think it's completely okay

The store is clean and the price is unbeatable! I see the prices before B-Vision and Dulfs! Gladly again

I had ordered something and received something different. I asked an employee if I could swap the order, but he didn't want to. The employees are unfriendly and I had to walk 10 minutes to withdraw cash BECAUSE ONLY CASH PAYMENT IS POSSIBLE. I don't think it's right for such a large restaurant that you can't pay by card. Is this about tax evasion???? The last thing to say is that the employees at the Reeperbahn branch are definitely much better.

Extra requests are not taken into account (it didn't work without tomatoes and onions). The chili cheese sauce was missing on the chili cheese burger instead there was a hot red sauce and mayo on it? The truffle cheese fries came without cheese, just covered in a pile of truffle mayo.

Smash Hamburger & Double Smash Burger very good, the (skin on) French fries - exceptional - good! 🍔🍟

Cheaper price. Cheap burgers and fries. You can burn the money directly. Or rather eat at McDonalds.

I actually really enjoy going to Burger Heroes, but I've never been to the one in Wandsbek before. Our burgers all had cold bread, some of them had the wrong toppings and weren't seasoned. I'll definitely never go to the one in Wandsbek again.

Very friendly staff, extremely attentive to the guests. Food tasted great, always happy!!