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4,1

Basierend auf 5.466 Bewertungen gefunden auf 2 Websites

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Nº 1822 unter 3246 unter Hamburg

Nº 8 von 13 Orientalisches Restaurant unter Hamburg

KUNDEN KOMMENTIEREN IHRE..schoncoolmusskind
Ergebnis
StellungnahmenHinweisGoogle5.2164.2TripAdvisor2504.0

comment_iconStellungnahmen

Very nice restaurant with authentic Turkish dishes. Gastronomic indulgence.

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Hendrik Koster . 2025-01-19

WEITERE KOMMENTARE IN Google

Super frendly service and great food! A lot of food for a good price!

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Ture “Brummellur” Ståhlberg . 2025-01-17

WEITERE KOMMENTARE IN Google

Great concept! Delicious food!

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Ronald Wimmer . 2025-01-17

WEITERE KOMMENTARE IN Google

We had a fancy Turkish breakfast here with my friends. The dish had different tasty food and everyone enjoyed it. Also, the restaurant has so much space for dining inside in cold weather.

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Vahid Siamaknejad . 2025-01-15

WEITERE KOMMENTARE IN Google

We ordered food at the counter and then picked it up ourselves. No table service. Food is quick and delicious.

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Matthias . 2025-01-14

WEITERE KOMMENTARE IN Google

Very tasty food and a large selection of different dishes!

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Johanne . 2025-01-13

WEITERE KOMMENTARE IN Google

Boname Hamburg is a peaceful stop in the middle of the city that makes you feel like you're in a village! With its warm atmosphere, natural flavors and sincere employees, it literally brings the country's tables to life. You can find that sincerity you long for here.👌👌

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X Y . 2025-01-13

WEITERE KOMMENTARE IN Google

Self-service with remote alarm ("Brummer"). Central location. Large, high rooms, surprisingly good atmosphere and acoustics. Large selection of delicious Kurdish(?) food. Well attended. Plan for waiting time.

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Sven Arnemann . 2025-01-13

WEITERE KOMMENTARE IN Google

While passing by, we saw sausage and eggs on the table inside and we entered and liked it very much. Creating this variety and atmosphere in a foreign country flattered our pride. Those who don't like the food can go and eat low-end hamburgers at Otto and similar places.

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Sadan Gungorur . 2025-01-12

WEITERE KOMMENTARE IN Google

Location is absolutely beautiful. Food was also very tasty. Unfortunately, we both had stomach ache afterwards. The ordering system is a bit strange and the service is subpar.

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Lena B. . 2025-01-11

WEITERE KOMMENTARE IN Google

A restaurant not suitable for families I would have liked to have been there without a child but never like that again. You get the cards at the counter and then order your food at the terminal. We immediately asked for a children's chair at the entrance (counter). The young lady was immediately very unfriendly. They stand at the very end and immediately turned away. After being asked to show us or get it, she briefly started to walk away, but then immediately slowed down and did something else. A short time later we set off. We got the chair. Making baby food warm in the jar was the next problem. After a short time at the counter it turned out that you couldn't do that here. The next question was why we didn't take anything with us from home. At the end get a lukewarm glass of water to warm up a glass. Sorry but that doesn't work at all. Apparently the customer/guest is just there to eat quickly and leave. We won't be coming back

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Alexander Gommert . 2025-01-11

WEITERE KOMMENTARE IN Google

If I could, I would give zero stars! The worst customer service I have ever experienced in Hamburg. Never again.

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serap c. . 2025-01-10

WEITERE KOMMENTARE IN Google

Delicious food, beautifully decorated. Atmospheric.

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Grietje Bergsma . 2025-01-09

WEITERE KOMMENTARE IN Google

I think the shop is really nice and the food actually came quickly, but the sauce wasn't that tasty and I think the photo didn't match the food (other side dishes?) but otherwise it was delicious

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no Name . 2025-01-08

WEITERE KOMMENTARE IN Google

Very, very tasty Turkish food, with a lot of choice and short waiting times. The employees are very nice and accommodating. Only the digital ordering process is a bit poorly designed... the menu is confusing and if someone in front of you did something wrong, your order could also be charged... unfortunately we got the wrong food and the drinks came very late... there You are welcome to learn a lesson from digital ordering at McDonalds.

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Andre D. . 2025-01-07

WEITERE KOMMENTARE IN Google

A nice and cozy restaurant, very friendly staff. The quality and portion size of the food was excellent, quick and extremely tasty. The starters and desserts were also very good.

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elmira araste . 2025-01-06

WEITERE KOMMENTARE IN Google

super comfy concept for lunch. self-order service and planty of veggie options.

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Dajana Eder . 2025-01-04

WEITERE KOMMENTARE IN Google

I've been here for a few years and it's always been delicious. You can only order via the screens, the small devices vibrate when the food or drink is ready to be picked up, and then you can pick it up. Great concept, but not suitable for a leisurely meal, as unfortunately the food isn't ready at the same time and it all seemed rather quick. A lot has been expanded and the restaurant has a great ambience with an open kitchen. The employees seemed a bit stressed and unfortunately not so accommodating when we asked questions. Great for a quick meal like lunch, I would come back for that.

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Janine Nguyen . 2025-01-04

WEITERE KOMMENTARE IN Google

Food is fresh and delicious . It would be nice if they serve Turkish barbecue dishes here as well

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mostafa bonakdar . 2025-01-03

WEITERE KOMMENTARE IN Google

The self-service principle takes some getting used to the first time. An explanation here would be nice to read through. The food was very tasty, but not exactly cheap. If the opportunity arises, we would be happy to come back.

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Andy . 2025-01-02

WEITERE KOMMENTARE IN Google

As always, very tasty food, competent and nice staff. I go there regularly and am never disappointed. We had the Babuko a la Bona’me with chicken and sucuklu manti. It was the purest culinary delight.

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N. T. . 2025-01-02

WEITERE KOMMENTARE IN Google

Most of the dishes on the menu are not available, salads are served without dressing

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Michael Mehl . 2025-01-02

WEITERE KOMMENTARE IN Google

The concept of the Vapiano lives on in an oriental way, so it is difficult to rate the service, because apart from clearing the tables, you do it yourself.😉 The food is delicious and the selection is very extensive. I can't judge whether it's typically oriental due to the lack of comparisons from the Orient, but in any case it doesn't seem to be Europeanized. The atmosphere is relaxed and pleasantly relaxed. It was a nice evening for us.

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Christian Linde . 2025-01-01

WEITERE KOMMENTARE IN Google

We spontaneously came to eat for the first time in the late afternoon. We were only given the cards at the counter and were not informed or asked whether we were familiar with the system - when asked, we were given a brief comment on how everything works. I see room for improvement here - when I had a query, another lady helped but was immediately incredibly friendly. Thanks :) As soon as the evening was over, it was really packed! (and loud, because there are a lot of seats) That speaks for itself: our food was great! Only one of our main courses was quite greasy and not exactly seasoned or tasty. The rest was great. I agree - a cozy evening in the restaurant is a little more difficult there. But it was difficult to assess as a newcomer because we didn't expect the canteen concept. Thanks! We'll be back :)

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Nadine Lienig . 2025-01-01

WEITERE KOMMENTARE IN Google

The food was delicious. But ordering for 6 people on the tablet was a bit complicated due to the lack of a German definition of the food. We didn't like self-service in the restaurant, but all in all we were satisfied in the end because of the delicious food.

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Danny Pool . 2025-01-01

WEITERE KOMMENTARE IN Google

Unfortunately it tastes a lot like cafeteria/canteen food. The price is not appropriate for self service and this quality. Added to this is the incredibly unfriendly staff. But the location is really nice.

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Mel Kayani . 2024-12-31

WEITERE KOMMENTARE IN Google

bona’me in Hamburg is a culinary highlight in the Hanseatic city! ⭐⭐⭐⭐⭐ The bona'me in Hamburg is a modern Kurdish-Turkish restaurant that impresses with its open kitchen and freshly prepared dishes. Really very tasty!! 😋 The atmosphere is inviting and stylish, making the visit a special experience. The diverse menu, which can be ordered at the terminal, offers something for every taste and the quality of the dishes is excellent. The diverse pide variations and the authentic meze are particularly recommended. 🤤 Particularly noteworthy is the friendly staff, who are always willing to help if you get stuck and greet guests with a smile. For lovers of oriental cuisine, bona’me Hamburg is an absolute must!!! 😊 The best thing about it is that the restaurant is in a very central location, right next to the Chilehaus in Hamburg. I'm already looking forward to my next visit!

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Daniel W. . 2024-12-31

WEITERE KOMMENTARE IN Google

Organized our reunion after 5 years. Reserved a table and ate together. Everything worked out great. Price/performance was definitely good

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T. Jami . 2024-12-30

WEITERE KOMMENTARE IN Google

Delicious food and well designed restaurant. I am personally not a big fan of the electronic tablets replacing real human waiters and waitresses, but it does work. It makes it feel a little less like a full restaurant/dining out experience because you eventually just pick up the food yourself. The prices were good.

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Wietse Theeuwen . 2024-12-29

WEITERE KOMMENTARE IN Google

Modern atmosphere with an open kitchen. The oriental dishes such as pide, manti and meze are fresh, tasty and offer a great variety, including many vegetarian and vegan options. The ordering system is straightforward and it's fun to watch the chefs prepare it. The only downer: In my opinion, the prices are too high, but the quality of the food at least partially justifies it. Still a recommended place for anyone who likes oriental cuisine - I'll be happy to come back!

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Mehmet A. . 2024-12-29

WEITERE KOMMENTARE IN Google

They have a really big salon and a wide range of food, snacks and drinks, they serve halal food, with a big bar part. Their prices are kind of higher than similar Turkish restaurant in that area like Mavi The don’t also offer free salad, tzatziki and Ezme as appetizer like others, All in all, as a tourist I do like Turkish restaurant, but I prefer Mavi in this area

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Sara Ramezani . 2024-12-29

WEITERE KOMMENTARE IN Google

Very good restaurant with delicious fresh Turkish specialties!!!

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Sascha Umland . 2024-12-29

WEITERE KOMMENTARE IN Google

Friendly atmosphere, drinking tea

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Sander . 2024-12-29

WEITERE KOMMENTARE IN Google

The restaurant is very central, within walking distance from Mönckebergstrasse and can be reached in just a few minutes. There is hardly any staff available. The ordering process is a bit complicated. You scan the QR code with your cell phone to view the menu. Orders are placed on iPad terminals at various locations in the restaurant. Unfortunately, not all dishes are the same between mobile and iPad views. The food and drink overview is also somewhat clear. This makes the final ordering process lengthy. The dishes themselves were ready quickly and were very plentiful and tasty.

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Julia B . 2024-12-29

WEITERE KOMMENTARE IN Google

Unfortunately overpriced and Simit doesn't taste good at all! There are savings because there is self-service, but the money saved only goes into your own pocket. Instead, you could offer somewhat fairer prices. But the owners are probably too greedy for that.

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Hendricks . 2024-12-28

WEITERE KOMMENTARE IN Google

Bear in mind that you need to do everything yourself. Order, pay, take your food, etc. They have tablets everywhere. Lady at the reception didn’t speak English. But food was amazing and portions were huge. They have a great selection of Middle Eastern dishes, including Kurdish and Turkish.

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Alexandra Viasu . 2024-12-27

WEITERE KOMMENTARE IN Google

We got stomach pains after eating. We wanted to try Mantı here. These are made from a strange, completely hardened dough that can't have anything to do with manti. A billo cheese sauce was then slapped on top and the whole thing was embedded on two greasy, gristly meatballs. The pleasure cost us 15.90. The price-performance ratio is a disgrace! Never again!

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A . 2024-12-27

WEITERE KOMMENTARE IN Google

They were simply delicious twice for breakfast Clean fresh

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Yasemin Kilic . 2024-12-26

WEITERE KOMMENTARE IN Google

Babuko should be tried, it is really delicious. Pita can be considered average. There is a different ordering system, I don't know if it is a common system throughout Germany, but I don't think it is very practical, but the food comes out quickly and you don't have to wait long. Overall it left us with a good impression.

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Levent Tosik . 2024-12-25

WEITERE KOMMENTARE IN Google

All the food was cold, with a lot of oil.

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Josie Hathaway . 2024-12-24

WEITERE KOMMENTARE IN Google

Unfortunately, I was very disappointed with my visit to Boname. The meat I ordered was of poor quality - it had an unpleasant smell and taste, which detracted from the overall enjoyment of the dish. Unfortunately, no appropriate solution was offered to my complaint. For this restaurant, I would have expected better quality and customer service. Unfortunately I cannot recommend the restaurant in this condition.

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Ana V . 2024-12-22

WEITERE KOMMENTARE IN Google

The food is really delicious and varied, the cocktails are very sweet but delicious. Unfortunately, what we didn't like at all was that the waitress at the reception desk was very annoyed when we asked how the system at Bona' me worked. She simply pushed the card over the counter without saying a word and didn't say anything about it. When we asked, she explained it curtly and unfriendly. Next thing we knew, we were yelled at by the kitchen because we were late picking up our salad. Our pager didn't vibrate at all. Overall, the restaurant has more of a “nice cafeteria atmosphere” and I would choose it for lunch rather than a casual dinner next time. Except for the employees, who were really noticeably arrogant and unfriendly, the food was really great and had a large vegetarian variety.

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Nele Schwedt . 2024-12-19

WEITERE KOMMENTARE IN Google

I recently dined at bona’me Hamburg for a business dinner and had a highly disappointing experience. The staff was extremely rude throughout our visit. At checkout, they accused us of ordering drinks we hadn’t, leading to an uncomfortable confrontation. This unprofessional behavior, especially during a business engagement, was unacceptable. I cannot recommend bona’me Hamburg based on this experience. It seems that other people (on tripadvisor) have reported similar issues with service and staff behavior at bona’me Hamburg. 

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Islam S . 2024-12-18

WEITERE KOMMENTARE IN Google

The food was good and the atmosphere was nice, but the staff still has a lot to learn when it comes to service and friendliness. First of all, when you come in there is no explanation of how the whole system works, and there are no step by step instructions at the tables as to what you have to do. However, you should probably think about it if you have such taciturn staff. We only got help when we asked, because the staff don't speak to you here. They can't smile either, not a single one of the employees had a smile on their face, not even the lady at the entrance and at the checkout. I found it all very confusing at the beginning and having to keep getting up was also annoying because not everything came at the same time. I would find it more relaxing if you just fetch the drinks yourself but get the food at the table. There were only two of us, but with several people I imagine it would be totally un-relaxed because someone always had to get up. I think the prices are a bit too expensive considering that, apart from the food, you actually make everything yourself. And I also found it strange why another couple had everything served to them at the table (apparently the only ones). The biggest drawback here is definitely the unaccommodating staff

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nancy around the world . 2024-12-17

WEITERE KOMMENTARE IN Google

Stylish Turkish Vapiano. The food is good, but I miss kebabs. Beyti and Mantis are great and the pide are also very tasty. However, it can also be quite stressful with the self-service principle and the constant back and forth. But that's the concept and all in all it's good if you know how it works!

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Dennis Kathert . 2024-12-17

WEITERE KOMMENTARE IN Google

We came late in the day (9.30pm) and the food was not fresh. They are open until 11pm, and if you cannot serve fresh food for the last serving, you must not be open that long. The falafel was cold and dry - it had been many hours since it had been fried. The teigtaschen we got were tough and old. We won't be back.

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Christine Clemmensen . 2024-12-16

WEITERE KOMMENTARE IN Google

Was there for the second time today. I like it very much. The service is great, the food is delicious and the atmosphere is very cozy despite the size. Questions are answered in a friendly manner. You receive the menu via QR code, and you then order food and drinks on the computer. If you have any special requests, ask the service staff, who took care of them immediately both times. Great! We'll be back! We were here again on December 15, 2024. We live about 100km away and unfortunately come so rarely. I love this restaurant and the amazing staff! Cheli mamnun! Berenj va sabzijaat ba mork cheli chub bud!

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Tina Gö . 2024-12-16

WEITERE KOMMENTARE IN Google

The first encounter at the reception was an unfriendly lady, which we found very unfortunate. We had reserved (by phone) for 8 people and received confirmation on the phone. We were then told that reservations were only available for groups of 10 or more. So our reservation wasn't booked. After waiting we got a table that was much too narrow. With the concept of getting up yourself and playing waiter, benches where the others have to get up every time are really unsuitable. It was extremely busy and unfortunately it wasn't possible to sit together comfortably because someone was always away for a long time. Food ok, not outstanding. Tables were only cleared at the end, which caused a lack of space on the table. The espresso martini was just disgusting. When I order an espresso martini, I expect the original recipe and no limoncello in the drink. This was the second time. We won't go there a third time.

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Jessica . 2024-12-15

WEITERE KOMMENTARE IN Google

The four of us went into the store for the first time. Ambience is quite nice, something different. But the service and especially the staff still have a lot to learn in terms of friendliness and helpfulness. Even at the reception there was no smile and welcome. The concept was outlined very briefly, the cards were handed to me and that was it. Pide was OK, but Köfte didn't work at all, it tasted like the finished frozen products out of the bag. Unfortunately expectations were not met.

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Meral Karaman . 2024-12-15

WEITERE KOMMENTARE IN Google

We were there on a Sunday afternoon to have a little something to eat. At this time there were still a few tables available - a place was quickly found. It was our first time at bona'me, so the ordering system was a bit confusing. Since there wasn't that much going on, we were kindly explained how it works - it took some getting used to! Then first get drinks!, then one meal was ready - pick it up, then the second - get up again and get it!! My husband's food - 2 small börek - were warm and delicious. I ordered Meze III - the small falafels were very hard, the hollandaise came out of the bag and the whole thing was warm in the microwave (only after "stirring" everything was more or less the same temperature). Taste ok, nothing special! Because of this constant standing up - thank God there were only two of us!! - the entire atmosphere was very restless. People were always getting up somewhere and walking around. Not for us! The dishes were only cleared away after you had left🤔. Something like a canteen or snack bar! Last but not least, a lady in the restaurant caused even more unrest! First of all, people were “decorating” around us - well, ten minutes later and we would have been gone!! Conclusion: Weird ordering system, restless, eat so-so!

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Quitten Baum . 2024-12-13

WEITERE KOMMENTARE IN Google

Food selection is large and looks appealing, the food was good, but the concept and ambience are terrible. We came into the store for the first time and were given a plastic card without a word. Since we didn't know the concept and were a bit at a loss, the service lady briefly explained the concept. The digital menu is confusing and you have to click back and forth a lot until you find what you want to eat. It was so cold in the front area of ​​the restaurant that I had to leave my jacket on. Unfortunately there were no free tables in the warmer area. We had to get up three times for food and drinks, even though there were only two of us, so we couldn't eat together. The only nice employee was the lady who cleared the dishes. When we wanted to pay, the lady at the counter ran away, even though we said we wanted to pay. Other people would probably have left the restaurant at that point without paying. Everything seems more like mass processing than a cozy restaurant

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Julia . 2024-12-10

WEITERE KOMMENTARE IN Google

A slightly different restaurant. Orders are placed via tablet, you have to get used to it. But food was okay.

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Kai Kowalewski . 2024-12-09

WEITERE KOMMENTARE IN Google

Anoche visitamos Bona’me Hamburg, y aunque la comida sabía bien, la experiencia en general fue extremadamente decepcionante. El concepto está totalmente diseñado para beneficiar a los propietarios minimizando los costos, sin centrarse en absoluto en el servicio al cliente o la hospitalidad. El modelo de autoservicio requiere que realice su pedido en pantallas de computadora, al igual que en un McDonald’s. Para un visitante por primera vez, esta configuración es confusa y te deja completamente perdido. No hay orientación o explicación, y cualquier esperanza de servicio personalizado es inexistente. He cenado en muchos restaurantes turcos, y esto no se parecía a nada que hubiera experimentado antes, desafortunadamente, no en el buen sentido. La cocina turca se acompaña típicamente de una cálida hospitalidad, pero Bona’me se equivoca por completo. Si usted está buscando una auténtica experiencia gastronómica turca con un servicio atento, le sugiero buscar en otro lugar. Bona’me se siente más como una fábrica de comida que como un restaurante. ¡Avísame si esto funciona o si quieres que lo perfeccione más!

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Sevgyl . 2024-12-08

WEITERE KOMMENTARE IN TripAdvisor

Very tasty food. We actually wanted to have breakfast here, but decided on lunch because of the delicious dishes. Definitely recommended

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Tobias Klur . 2024-12-07

WEITERE KOMMENTARE IN Google

Bad service very, very unfriendly Food not that good either However, the ambience is quite good But not recommended

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Alicia Kisselmann . 2024-12-07

WEITERE KOMMENTARE IN Google

Foods are very good. Not all but majority tasty.. Service is complicated. Self order via machines and a few minutes later ready.. Difficult to find where to pick up.. Or if you have starter, should not order main dish at the same time.. Step by step is better..

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Yusuf Amram . 2024-12-07

WEITERE KOMMENTARE IN Google

Food was good but no service, they made many mistakes with our prthers.

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Mir Mousa Hosseini . 2024-12-06

WEITERE KOMMENTARE IN Google

Vapiano in oriental, but still good. Open kitchen concept, attractive design and good ventilation system.

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Norbert Weichselbaum . 2024-12-06

WEITERE KOMMENTARE IN Google

Food very tasty. Concept a bit difficult for relaxed evenings.

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Peter Limbeck . 2024-12-05

WEITERE KOMMENTARE IN Google

Absolutely not a highlight. The wrong food was delivered, but the taste was okay. But nothing more than that. Service seemed unfriendly and overwhelmed. Didn't feel welcome.

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Christian Flemming . 2024-12-05

WEITERE KOMMENTARE IN Google

Das Konzept ist nicht gleich erfassbar. Aber nachdem das System verstanden war lief alles bestens. Das Essen entspricht den Erwartungen und war orientalisch und dsehr gut.

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Heinrich Braun . 2024-12-04

WEITERE KOMMENTARE IN TripAdvisor

We were a large group and none of us could be convinced by this concept. The food was quite tasty, but the portion sizes were not in good proportion to the price. The staff at the checkout were very unfriendly and unhelpful. The concept was neither explained to us nor did we receive any support. After I paid, I wasn't asked if I wanted a receipt, nor did I receive a thank you or a farewell. We would not recommend the restaurant and would not visit it again.

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M W . 2024-12-04

WEITERE KOMMENTARE IN Google

Hello, I have visited you several times and always tried something different and unfortunately I don't find the food that tasty overall. By the way, the employee at the concession stand is quite rude and disrespectful.

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SNIKKAZ . 2024-12-01

WEITERE KOMMENTARE IN Google

There were 5 of us eating and unfortunately we were very disappointed. Independently of each other, we all found the entire staff to be very unfriendly. In addition, the ordering system was not explained to us, but we were very unfriendly and pointed out our “wrong” procedure while ordering. You could also simply ask politely if the guest needs help. We ordered an espresso martini, which unfortunately was absolutely undrinkable. When we asked, we learned that it was already a finished mixture and that the foam was missing because it was “just empty”. Then I won't offer it and, above all, I won't charge €8.99 for it. Unfortunately, there was no understanding and the drink was only charged at half price after repeated inquiries at the end. Goodwill is a foreign word here. We were all disappointed and will not be returning.

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Lilly . 2024-12-01

WEITERE KOMMENTARE IN Google

Unfortunately there is no customer service. I wanted to ask about allergies. This was left unanswered. The staff is unfriendly and unhelpful, and only a few seem to speak German. The food is delicious, no question. The ambience was a bit too loud for me due to the loud, bass-heavy music. But I was also annoyed by the lack of customer service.

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Stella Rebholz . 2024-11-30

WEITERE KOMMENTARE IN Google

Really delicious food and nice atmosphere Unfortunately, the service was relatively unfriendly and seemed annoyed and stressed. Everyone can have a bad day sometimes, but that's why only 3 stars

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Nele Meyer-Lodding . 2024-11-30

WEITERE KOMMENTARE IN Google

One of the best Kurdish/Turkish restaurants I've ever been abroad. Delicious pide (pita) with authentic ingredients. Rich menu options. Self service system with pager.

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Zafer Tümer YAZICI . 2024-11-30

WEITERE KOMMENTARE IN Google

Incredibly great Kurdish restaurant. Very tasty food, great ambience and very stylishly decorated. We'd love to come back. Thank you for your hospitality.

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Maria Berdt . 2024-11-28

WEITERE KOMMENTARE IN Google

Super great location, Modernity meets the Orient

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Steffen Schönnagel (Sschoen) . 2024-11-27

WEITERE KOMMENTARE IN Google

That was nothing at all. Ambience ok, but food doesn't taste good. Vegetarian Fellah Köfte turned out to be inedibly sour and almost cold. Lentil soup is better in every kebab shop. Mezze mediocre. All the flatbreads served with the dishes were very sticky. Pomegranate lemonade not good either. Plus chaos with the pagers and finally queuing at the checkout. Geez.

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C LS . 2024-11-26

WEITERE KOMMENTARE IN Google

We were visiting Hamburg and were recommended this restaurant. All I can say is that I haven't eaten anything this delicious in a long time. You have to order using a tablet and you also get drinks and food yourself. At first we didn't know where or how it works, but the employees are so nice and polite and will help you. All in all great! Go and try it. Especially the falafel in hollandaise sauce (slightly spicy)... I couldn't stop eating...

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Jasmin Bass . 2024-11-26

WEITERE KOMMENTARE IN Google

Absolutely amazing food and great service

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zubaira sara . 2024-11-20

WEITERE KOMMENTARE IN Google

Oriental cuisine mixed with “Vapiano” processes. It works and it's better than expected. At the entrance you will find the card for all bookings and for your own billing. This saves having to calculate things apart. But it also has a bit of a “canteen” flair. But it doesn't matter. The menu has many special features and ordering on the touchscreens is surprisingly quick. As soon as we ordered, we went to the drinks bar. The spritzer was ready. Barely sat down, hum hum, food ready. The chicken curry with lentils was really tasty and not too spicy. My companion was impressed by the falafel with cheese sauce. The lentil soup came twice, but was only charged once. Funny. The braised meatballs with potatoes found grateful buyers among us. The location mixes glass and concrete style with oriental flair in a very skilful way. Because of self-service, I “only” gave the service 3 stars. But a great experience in terms of ambience and very good food. Checking out and paying were also incredibly quick and efficient. So there it is, our new favorite oriental efficiency and taste location. Cool invention. Try yourself.'

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Enno W. . 2024-11-18

WEITERE KOMMENTARE IN Google

If you have guests in Hamburg, it is one of the rare Turkish restaurants you should take to. The ambience, the service quality is good, but there is something missing in the food, I think the choice of ingredients could be better because middle-class dishes are served, the taste scale is weak, as they say, unfortunately, there is not that "palate-pleasing" level! However, such food quality suits this place. I recommend you to work on this, my dear friends😎

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Alex Deniz . 2024-11-18

WEITERE KOMMENTARE IN Google

The food there is great, at its finest. It was our first time there and we would have liked a little introduction and friendlier staff. When asked questions, the employees reacted rather annoyed. Unfortunately we didn't feel very welcome there. The music was a little too loud.

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Uwe Penning . 2024-11-17

WEITERE KOMMENTARE IN Google

Right at the entrance we were given a small plastic card with no explanation and no greeting. At some point we realized that it was the menu that you had to put on your cell phone and that you could order the food yourself on the display in the restaurant. I would have been happy with a nice greeting or something like that. The staff also walked silently through the benches and cleared something away from time to time. Even when it came to payment and I politely asked an employee at the counter, he just grumbled "cash register". So I looked for the cash register myself again and the employee there also pointed to the cash register display and remained silent. A "How did you like it? Are you well?..." could have ended the evening on a happy note. Unfortunately, this restaurant completely lacks any interest in the customer. It's a shame because the food was absolutely recommendable and really great!!

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Verona . 2024-11-17

WEITERE KOMMENTARE IN Google

Food delicious, location way too loud, self-service/ordering system terrible.

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BriMa La . 2024-11-16

WEITERE KOMMENTARE IN Google

The atmosphere is pleasant, the food is delicious, and many thanks to Mr. Müslüm, Ms. Emine, and the entire team who helped their customers sincerely with their smiling faces.

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Talha Barut . 2024-11-15

WEITERE KOMMENTARE IN Google

The food was really very tasty.

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Juju . 2024-11-15

WEITERE KOMMENTARE IN Google

There is self-service there. I think there are some people who can't handle the order. The restaurant is very large, but I enjoyed the food.

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Sternschnuppe . 2024-11-15

WEITERE KOMMENTARE IN Google

Please don't eat there! The food was so cheap and tasteless. Lots of frozen and finished goods. Many dishes were incredibly expensive in relation to the poor quality. We both had digestive problems afterwards too! It is also very loud and uncomfortable. Big minus point: the controls are inaccessible and you have to order everything yourself on a tablet. There is no information about the dishes (+ingredients); in some cases we didn't even know what was in the food or drinks. When we asked, we couldn't even get an answer! We actually wanted to leave here, the only problem was that we were super hungry and didn't have enough time to look for something else because we had to go to an appointment. When I saw the bill, I regretted not going!

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Polska Braut . 2024-11-14

WEITERE KOMMENTARE IN Google

Anderledes tyrkisk restaurant i topklasse. Restauranten er meget stor og er smageligt indrettet med lounge område og traditionelt spiseområde. Selve bestillingen gøres online i restauranten på tablet samt et personligt kort man får udleveret ved ankomst. Det er smart. Menuen er enorm og vi smagte forskellige retter fra kortet. Alle perfekt tilberedt og det smagte fantastisk. Maden kommer overraskende hurtigt til bordet, stedets størrelse taget i betragtning.

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PEPcph . 2024-11-13

WEITERE KOMMENTARE IN TripAdvisor

Relatively noisy, self-service at restaurant prices, cheese sauce had a broken emulsion and was therefore not good, pide dough had a strong yeasty taste, which indicates that it was matured too briefly with too much yeast. Everyone was very friendly

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Tobias B. . 2024-11-12

WEITERE KOMMENTARE IN Google

Interesting concept, delicious food and a nice selection of drinks. It's worth a visit here. It takes some getting used to that you don't have menus at the table but can see them at the ordering stations. But all in all a cool shop.

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Tim Hesselbarth . 2024-11-11

WEITERE KOMMENTARE IN Google

Good food, Levante cuisine, I think the background noise is a bit loud, the front area (near the checkout) is much quieter. Self-service restaurant, so no rating for service.

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Alex V. . 2024-11-10

WEITERE KOMMENTARE IN Google

Disappointing and overpriced! Unfortunately one of the worst experiences I've ever had in a restaurant. The staff was inattentive and seemed annoyed. We had to wait forever for our food and when it finally arrived it was cold and unseasoned. The portions were tiny, but way too expensive. The atmosphere wasn't any better - far too loud and uncomfortable. There really are better options in the city for the money. Definitely not recommended! LG

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Sara S. . 2024-11-09

WEITERE KOMMENTARE IN Google

Turkish restaurant with all-halal meats. We loved the bulgur and potato meatballs; they did indeed taste very authentic. The place is self-service so you have to pick up your order from the counter yourself. However, it is ideal for lunch. They have very cheap lunch combos as shown in the photo.

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Toka Alokda . 2024-11-09

WEITERE KOMMENTARE IN Google

The food tastes really great! And the prices affordable. The location is also quite comfortably furnished for its size. It has something of a noble cafeteria. What we didn't like at all was the concept. To order drinks and food you have to go to the tablet, you get a beeper and you have to pick up the drinks and food. Therefore, I can't recommend it to groups who want to spend a cozy evening, as someone is always on the way to pick up something. Has vampiano feeling. It would have been nice if an employee had explained the concept to us at reception. That would have saved us a lot of confusion.

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Isi R . 2024-11-09

WEITERE KOMMENTARE IN Google

Un lugar muy extraño, que no es totalmente apto para turistas. Ninguna de las cosas habla inglés y no hay menús en inglés. Traté de usar google translate, pero los platos no son traducibles! Después de varios intentos de entender los platos del menú, me rendí y me fui.

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Karina . 2024-11-07

WEITERE KOMMENTARE IN TripAdvisor

The food at this place? Honestly, it’s awful—don’t even bother. And the service isn’t any better. When I went to pay, the woman at the counter asked if I liked it. I told her it wasn’t good, and she just pouted, shook her head, and said, “That’s rare.” No apology, no “how can we do better”—nothing. Save yourself the trouble and skip this spot.

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Zach Ho . 2024-11-07

WEITERE KOMMENTARE IN Google

The lady at reception was very unfriendly and the food was so dry that we didn't finish it. Rarely have I had such a bad meal.

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Georg Edel . 2024-11-07

WEITERE KOMMENTARE IN Google

The food was delicious, but the after work music for lunch wasn't quite right. Traditional sounds would have whetted my appetite more.

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D. K. . 2024-11-06

WEITERE KOMMENTARE IN Google

Everything was ok. Nothing special but not bad either. Large selection, quality ok. A bit uncomfortable and loud.

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Luisa Memetzidis . 2024-11-06

WEITERE KOMMENTARE IN Google

Very tasty and much quicker and more pleasant compared to other branches

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panagiotis pilis . 2024-11-05

WEITERE KOMMENTARE IN Google

Really delicious food!! Fresh juices and at a great price

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Maria Krause . 2024-11-05

WEITERE KOMMENTARE IN Google

Great but no service Self service😊

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Hakim Berk . 2024-11-05

WEITERE KOMMENTARE IN Google

The bona'me is a system catering facility where you can order your food using tablets, cards and pagers and then pick it up. The food is excellent, sometimes you have to wait a little longer.

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Thekla . 2024-11-03

WEITERE KOMMENTARE IN Google

Went there spontaneously for dinner. Great atmosphere Food very tasty and sufficient

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da Mikey . 2024-11-01

WEITERE KOMMENTARE IN Google

modern oriental restaurant... self-service operated - very uncomplicated... delicious food / comprehensive menu

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Matthias Nitsche . 2024-10-31

WEITERE KOMMENTARE IN Google

Very good food. The people in the reception and bar are extremely impolite.

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Daniel Avila . 2024-10-31

WEITERE KOMMENTARE IN Google

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