bona’me Köln-Rheinauhafen in Köln

We were there for lunch today. It was delicious and fresh. We were very full thanks to the variety of ingredients. We also thought the prices were reasonable. The homemade iced tea tasted great. We'll be back!

Self-service fast food at luxury prices. Zero taste and zero seasoning. First and last time there.

Delicious food, nice atmosphere and friendly staff.

The food was an absolute highlight. The menu offers a diverse selection of dishes that are not only fresh but also creatively prepared, and it exceeded my expectations—the flavors were perfectly balanced and the presentation was appealing.❤️❤️

It’s a nice restaurant with delicious food. I can highly recommend the meze plate and lentils soup.

We were here at lunchtime during the week, so it was relatively empty, and the service/kitchen was very fast. The beyti and pitas were very tasty. I'd had the same dish (beyti with chicken) at the Münster location before. Here in Cologne, the ingredients were much fresher, the vegetables crispier, and the meat better cooked. The ordering system has been updated and now bears a strong resemblance to McDonald's and the like, with ordering kiosks that somewhat detract from the restaurant experience. However, in my opinion, it's now simpler and more customer-friendly than before.

Was there with friends and wanted to order food and drinks. I left it at drinks because... I find the ordering system very chaotic and impersonal, has nothing to do with the restaurant experience. I ordered green mint tea, what an act, 15 minutes to do this, would have liked to drink something more, but I don't feel like going to such a theater. never again. Maybe only for young guests

Product price balance can be adjusted. It's always crowded and extremely noisy.

A bit tight but as always extremely tasty

Service is terrible and food is not so good there are much better options to the same price in the altstadt Köln

Food is bad. System quite chaotic and selfish. With these high prices, professional service is mandatory. Ambiance and location good. Edit after answer: Thank you for the quick response. However, this answer is unfortunately very primitive and not truthful. To make it faster you would hire waiters and avoid the chaotic and confusing ordering system. This approach only serves to save costs. Your work is done by us customers, but that reduces the positive feeling of the atmosphere. I also hope that you can solve the problems and we will become satisfied customers of yours. The location and ambience are greatly appreciated

Sat outside in lovely weather. It's okay there, right on the street. It doesn't seem very comfortable inside. Food was perfect (had Meze 3). The ordering system takes some getting used to if you are a first-time customer and have it explained to you. It's not mature either. For us, the drinks were ready 10 minutes after eating. Service at the counters was uncharacteristically rude for Cologne. Toilets i. O. You can go there, but there is a lack of atmosphere.

Actually, it was always one of our favorite places At the moment we can't say anything about the food because we haven't ordered anything. Digitization can sometimes be a pain - this unfortunately applies to Bona,me's ordering system We have been going there for many years and the ordering system that is now preferred is an absolute disservice to the restaurant. We would like to focus on the pleasant aspects of a visit to the restaurant But this McDonald’s character that comes from it It's neither good for the restaurant nor for the customers

Were here for the second time today. Food very tasty and fresh, pleasant atmosphere, colorful crowd. A pleasant evening both times. We are adding Bona'me to the list of GoTo restaurants.

Extremely delicious. Very very good. Self-service is the order of the day here. Everyone orders and gets the food when it's ready. But that also means that you sit one after the other. But at least you're sitting together and not like at vapiano where you have to eat alone because the rest are still standing in line.

You should definitely go there and eat something and there is a playground in front of the door for the children

Bad food, terrible ordering system. Far better options in the surrounding area, Dips from Rewe would be a good alternative.

The food was very tasty, but unfortunately a point was deducted due to the volume, but otherwise we can only recommend it.

Due to the concept, you create your order on a tablet. The open kitchen is working and you receive it yourself when your order is prepared. In general, the flavors will always be the points to be successfully developed.

Unfortunately it looked tastier than it was, the vegetables were bathed in oil, the salad was too sour and the starter, where the bread is the most important point, was cold and dry. But a nice atmosphere.

I've always wanted to go there, a recommendation and worth it and see you soon

Our visit was mediocre. The food generally tasted quite good, but it was quite unsettling for me because it was quite greasy. I'm also not a fan of the self-service and ordering terminals, as the comfortable sitting together is constantly interrupted by the buzzers and you then have to go to one of the many stations to pick up the drinks and food yourself - with a time delay, of course. It's more like an upscale canteen, but the prices aren't really cheaper than in restaurants with service. However, once you had contact with the service, it was positive.

Tasty but very expensive for System Gastro.

I was here with colleagues and really had a nice time. The food tastes delicious, the service was great and the ambience is also great.

We have been guests at Rheinauhafen several times now and would love to come back! The dishes we have eaten so far have all been delicious and simply something different! There is a lot to choose from and you can order directly at the terminal using your card and take a beeper with you. The concept is good and easy to understand. The store is often very crowded, but I've seen worse noise levels. In summer I can only recommend sitting outside 🫶🏻 Definitely try it out and see for yourself!

Always very tasty, highly recommended!

The restaurant impresses with a very nice ambience and a pleasant atmosphere. I have eaten here several times and always enjoy coming back. The restaurant is particularly ideal for larger groups as it offers generous seating and enough space. The food selection is varied and often unique - a highlight for me is manti, a Turkish version of tortellini (with either meat or cheese filling) that is served in a delicious yogurt sauce with oil. I can highly recommend this dish! However, there are also some weaknesses: the portions are unfortunately quite small, which is particularly disappointing given the prices. For the price I would expect a larger quantity or more filling. The special drinks didn't convince me either because they tasted too artificial for my taste. Overall, a recommendable restaurant, but still has potential for improvement in some areas.

We were here for brunch today and were more than satisfied 👌🏽Right from the start you are greeted in a very friendly manner and shown straight to a suitable table, all the staff are extremely friendly and even with a baby in your luggage you feel very welcome and good here lifted. The food was also really tasty, this was definitely not the last visit.

You get full, but it's too expensive for what you get. The food tastes bland and the iced tea is far too sweet.

Unfortunately it wasn't my thing. In my opinion, the food was not seasoned. I understand service for a restaurant differently. Since everything only runs via chip card and mobile device, the service is completely missing here. You have to order drinks and food yourself at the counter and pick them up yourself. Unfortunately, the tables were so close together that there was hardly any room to stand up. (At least in mid-December)

We have enjoyed coming here for years, but we have noticed that after the prices have been increased, the portions are now also getting smaller. As an example, Cream Taratura. That's now only about half... See attached photos.

Really delicious :) and the lady at the reception was very friendly!

Somewhat unusual dishes, but very tasty

Concept that takes some getting used to. Order food and drinks using the touchscreen and collect them yourself at the drinks or food counter. Communication takes place via a transmitter that you have to scan. Payment via top-up card at the end of the visit.

We spent a wonderful morning here. In my opinion, the breakfast offers something for everyone. One should note: You will not be served here (; The principle was new to me, but it is actually quite simple. (You get a card, go to a terminal, choose what you want to order and book the food/drink you want on the card. You get a “pager” that vibrates as soon as the food or drinks are ready for pickup.) Everything was clean and the staff was very friendly.

Unfortunately, Bona’me remembered it better. Unfortunately, the food no longer impressed us. Food arrived totally delayed, the quality wasn't really good and unfortunately it was also very greasy. The staff is visibly overwhelmed. Too bad.

Everything prepared deliciously. Cozy atmosphere, Branch here is smaller than in Deutz.

We really enjoy coming here. The food is great and prepared quickly. All employees are always nice and courteous!

The food is really great. I'll definitely go there again. The concept is that you order at the terminal yourself and pick it up yourself. Therefore no real service at the table. We were lucky with our table. Was in the back. Otherwise a bit like being in the train station hall. All in all, I really enjoyed it and I'm looking forward to the next time.

The food is delicious, the prices are affordable, the staff are very kind, I recommend it

Food was ok. Slightly spicy. The ambience and location directly at the Rheinauhafen is of course great. If the weather is good you can also sit outside. I find the ordering system a bit complicated and annoying. Especially when you order different things with several people. Table service would be nicer, but costs have to be saved somewhere.

The restaurant is good, but you should know the following beforehand: A mixture of McDonald's and Turkish specialty restaurant. You order your food at the terminal, which is good these days because of infection. You get vibrators so you know when you can pick up your food at the counter. So you save a lot of money on waiters, but that doesn't really show in the price. You can take a look

Mega! Great restaurant with good dishes. Taste wise at the top. A little more expensive, but worth it.

The lentil soup was ok. The staff in the open kitchen seemed to be in a very average mood. A request for food was answered rather reluctantly. When paying at the exit, be kind at first, and after paying without a tip, no “goodbye” or anything like that.

Very unfriendly. A lady who works there looks very unkempt, has a bun on her head as if she was about to clean and is very curious and constantly interfered in our conversations I believe that taking better care of her appearance and adopting a more reserved communication style could help her be perceived as more professional.

Food is OK, atmosphere is nicer

Zack and lunch has a goal. Good selection of snacks for lunch. Pleasant atmosphere and good, fast self-service.

It was a coincidence that I ended up in this restaurant, but I was super satisfied! The service was very friendly, attentive and helpful. I felt comfortable and welcome from the first step in the store. You first have to understand the ordering system, then it's easy and everyone is explained in a friendly manner how it works. The food came quickly and tasted very good. All in all it was a very nice visit and a great break for me. Absolutely recommended!

Very tasty food, relaxed atmosphere but not recommended for company celebrations as there were a few errors

This evening's dinner was at a very special location. "Our Home", that's the translation from the Kurdish bona'me, a traditional but top modern dining concept by the Rhine river in Cologne. I got curious when I bumped into this location on Google Maps and wanted to explore it with my bare eyes and my taste buds. The concept is outstanding, you get your order card at the entrance and then you order your food and your drinks at one of the many touchscreen terminals. The buzzer informs you when your order is ready. At the exit you pay your bill that accumulated during your stay. Now the food and the taste: The dishes are mainly pearls from the traditional Anatolian cuisine but made with a sprinkle of innovation. Who would have thought that Manti goes with sucuk? Or Beyti kebab formed like a tower with a delicious yoghurt dip and tomato sauce. Even the drinks are special, like the Mem Ù Zin, a drink that unleashes a tornado of flavours when taking a sip. I think words are just not enough to explain the happiness this place gives with its specialities. If you come across one of its 10 outlets in Germany do yourself a favour and visit this place. The staff is friendly, professional and quite speedy in whatever role they have. Ez gelek spas dikim.

The food is unbeatable. Expensive prices for canteen food. Nothing has taste. We were there today and actually for the last time.

Ordering system takes some getting used to but ok.

Went here for lunch in a larger group. The price is quite high for the self-service concept, but this is probably due to the location. Food was okay but nothing earth-shattering. I had pide which tasted okay but especially the variants with more toppings were very expensive. Almost everyone in the group finished their food at different times, so I was one of the last to get my food. Atmosphere in the restaurant like in a canteen, which has no relation to the prices. The tables were cleared quite quickly but weren't really wiped down afterwards and were still pretty dirty before we used them. Payment was relatively easy by card or in cash. On the card reader you had to select or deselect the tip rate on the tiny display, whereby the smallest button was of course "no tip".

Unfortunately there wasn't anything more than a light atmosphere for us... Food came relatively late and the service was unreasonable. Not recommended...

Tasty Turkish food with an amazing view

Although we arrived at the restaurant very late, we still got something to eat. The colleagues were very nice and the food was great.

Were at bona'me yesterday. I can highly recommend mint tea & pide with spinach. It's admirable how well the service works, even though the restaurant was full to capacity - respect.

Chic oriental stylish ambience with a great location on the Rhine. The food is nicely prepared and tastes quite good. However, the self-service concept doesn't convince me at all, as it causes an incredible amount of unrest in the restaurant/on the terrace. And for the low level of service, the prices are quite high. Okay for a business lunch, less so for a cozy get-together.

Self-service restaurant. Interesting and delicious menu. Good selection of drinks. Relaxed atmosphere. Beautifully located in the Rheinauhafen.

Very tasty food, friendly staff, there was a very high noise level in the interior, self-service on the display took some getting used to.

Disappointing experience at Bonami The food was okay, but the service was a disaster. There was no cutlery and the containers were constantly empty. Orders came staggered, 20 minutes apart – for both food and drinks. The toilet was dirty and lacked paper. I spent most of the time getting cutlery and drinks myself and asking about my food. At the end, tips were automatically deducted without being asked - for what? For the non-existent service? The quality has decreased massively. Whether this chain can still hold remains questionable.

The ordering and payment system is terribly complicated. Service is zero. Food average, mainly filling and fattening food You'd better go somewhere else

The concept is annoying. You have to do everything yourself, but in the end you don't get a tip for the service you provided yourself. In addition, everyone gets their food at a different time...

Today we were at Bona me. It was the first time for me, but the second for my wife. The first impression and what you heard was actually very positive, but it quickly became clear that appearances are deceptive. You had to order the food yourself at the front of the display, which is why 2 stars for the service. However, it was finished quickly. We had ordered breakfast and were wondering what the cheese sauce was doing there. Overall it tasted okay, but nothing special and didn't justify the price. However, the restaurant is great with its ambience right on the banks of the Rhine. Our conclusion: You can do it once, but if you want to eat a good breakfast, you won't be satisfied here.

I wouldn't recommend it, meat meatballs weren't homemade and were cold. Chicken meat was counted 4 pieces for the price was not correct. Total disaster!!!

The food not really tasty and not so many options to choose from.

Great connection to public transport, great food, friendly service

Piede was nice, Esma was different

Delicious Mediterranean Turkish cuisine. High prices, but still affordable. The area surrounding the Rheinauhafen may perhaps justify this. Feels more like you're in a canteen at lunchtime. The many guests certainly speak for the store. I find system catering at a higher level with ordering terminals very practical if you want to eat something with your colleagues during your lunch break.

If the food wasn't so delicious, I would never come back. It's overcrowded, has terminals like fast food chains and the staff seemed stressed. (It was busy and there were a lot of guests standing at the counters, there were mix-ups with the drinks) No parking spaces and no barrier-free toilets. Otherwise the food was really tasty. You get it yourself, as well as the drinks, so I can't rate the service well. They were trying hard behind the counters. There are no reservations for the outside area, but it's worth booking a table as we waited almost 30 minutes for a free seat.

Great location and the food is always great..

I was visiting Cologne at the weekend and had dinner here with friends for the first time. The heat and the beautiful, large, modern outdoor area made me feel at home. A spot was available within 3 minutes. Depending on where you sit, you have a small view of the Rhine and there was still a pleasant breeze despite the heat in the evening. I was initially surprised that it was a self-service restaurant, but when you ordered drinks inside, which you immediately noticed, you were immediately handed a "beeper". Orders were placed via smartphone (QR code placed on the table) and as soon as e.g. B. The beeper announced that the food was ready to be picked up. The food was really outstanding and as a convinced meat eater, I enjoyed the vegetarian food there (bulgur with vegetables, tomato sauce, herb quark and fried chickpea flatbreads -> that was really outstanding and aromatic). I didn't miss any meat here. I can fully recommend this restaurant to EVERYONE, especially vegetarians, but also vegans, as vegan dishes are also offered. Definitely an excellent location, I will be back in Cologne soon and will go to this restaurant again.

Quality and taste are convincing. Staff is friendly and funny. Ambiance is completely ok for a self-service concept.

Food is over priced, small portions, and just to expansive

The food is really very 😋 delicious and, above all, stylishly prepared. Service is basically "order yourself" but the service staff are warm and courteous. The location is A1...Central The atmosphere is great, very stylishly furnished. Always happy 👍 👍 👍

If you're young and agile, it's okay. Because of the noise, you should avoid house music.

Rarely have I been received so warmly in Cologne. Everyone in the restaurant was incredibly nice, the food was incredibly good. Yes, many people don't "get" the system with the ordering process, but it's explained so nicely that I can't understand the negative reviews about it.

I felt very comfortable, the food was delicious and the staff was courteous. I like that you can watch the food being prepared.

The food and the freshly squeezed juices are unique

It tastes so good, I really liked it. I advise you to try it

Super delicious oriental dishes. I think value for money is good.

I am always very satisfied with the service and food. Everything in comparison is outstanding. 14.08. 2000 p.m.

Very friendly and courteous staff.

Good concept, food could be more varied

Yummy. Nice staff. I find self-service very annoying, which is why I only give it 1 out of 5 stars for “Service”. Recently there were no more forks. We only had spoons and knives to eat. And too few toilets (two) for women. Too long queue. Very loud!

Such a great restaurant, so delicious and friendly staff

There were 5 of us there yesterday. The new system is an absolute disaster. It's complicated and not customer friendly. The prices are overpriced and the service leaves a lot to be desired. Even after ordering several times, a meal we ordered was not prepared and the staff was unable to help us. If you add the PARKING HOUSE costs then you can eat out in renowned restaurants including service.

I had high expectations for this restaurant, but unfortunately I was very disappointed. The quality of the food was below average - the dishes were not freshly prepared and tasted bland. In addition, the presentation of the food was anything but appealing. The staff wasn't helpful either. The service was inattentive and seemed uninterested. It took a long time to place our orders and when the food finally came, some of the side dishes we ordered were missing. There was only an inadequate response to our complaints. Overall it was a disappointing experience and I cannot recommend this restaurant. I hope they work on the quality of their food and service in the future.

Me and 5 of my friends went to this restaurant yesterday. I cannot recommend this restaurant to anyone due to the poor quality of food, poor service and lack of good management. The whole time I was in this restaurant, I kept going to the reception and my table because of the irregularities of the staff and the new system in this restaurant, and the staff themselves did not master this system. Also, the drink I ordered was not at all comparable to the original drink and one of my friends didn't receive his order after waiting for three hours and we ended up paying a huge amount despite all the shortcomings.

When we are in Cologne our first choice is the bona'me at the Rheinhafen. Authentic Turkish cuisine at reasonable prices.

The young man at reception was super friendly and committed to his work, his colleague with the glasses was just as super nice guys. Praise to the managing directors for such great staff. We'll be back 😝

After a long time back at Bonane. The food is great as always, but the new ordering machines are annoying. Long queues in front of the machines. McDonald's feeling

The atmosphere at Bona'me is simply great and the dishes are extremely tasty! I can particularly recommend the mixed starter plate and the Kitir Manti – they are an absolute highlight. We always enjoy coming here!

Great food! I can only recommend:)

Very tasty, nice service, right on the Rhine. It's a shame that Boname is no longer in Aachen.

Bona me Rheinauhafen The food was delicious. The prices are a bit high. The atmosphere is ok, the employees do their best (see below). criticism 1. Although the on-site menu is purely digital, the website displays a different version that lacks prices. Use https://bona-me.de/speisekarte-boname1/ - there are also the ones with 2, but here in the Rheinauhafen the 1 is stuck on the tables. 2. Neither the digital menu nor the on-site ordering terminal reliably shows what is out of stock. 3. If an employee doesn't correct you when you enter it, then 2. you also have to go to the checkout and cancel the order there. It's reassuring how trustworthy the operator apparently finds his counter employees that he doesn't allow them to cancel. 4. The menu advertises "Extra Falafel", but the control terminal doesn't offer this at all (even the employee could only shrug his shoulders in confusion)

The food is good and even at peak times (lunch breaks and weekends), the food is prepared in a manageable amount of time. However, it is only recommended to a limited extent for larger groups, as the preparation time for different dishes varies significantly and you cannot always eat at the same time.

Food ok. Ambiance ok. Everything is self-service - sometimes very long waiting times mean that you don't eat together.

The food was OK. Service is actually non-existent as it is a self-service store from start to finish. Nevertheless, there are a number of points for the service. We accidentally ordered a dish wrong. This was replaced without comment by what we actually wanted. Without additional costs. My colleague also wanted extra bread. That too was simply added without comment.

Yes, Cologne is expensive but also too expensive for Cologne standards. The location is of course great.