bona'me Düsseldorf in Düsseldorf

There are some rude people inside.

The food is still delicious, but the service is 0% better and it's become 35% more expensive in the last three years. They also smoke on the terrace, so this will be our last time here.

I have never felt such caring and warm service in Germany. I lost my card and every waiter was eager to help me. Thank you very much🙏

The food is eatable, decent flavour but the meat to little quality and overcooked. It's obvious that they are cutting cost on the ingredients. Price is to high it's resembling the location rather the quality of the food.

A perfect place for breakfast and brunch in Düsseldorf. They even have a separate menu just for breakfast and brunch, highly recommended. The atmosphere is very nice and pleasant... the cuisine is oriental but modern, making it an experience in itself! I highly recommend it, as the service also leaves nothing to be desired.

For Gulf citizens, food in a European country is considered okay. But it doesn't reach the point where you'd recommend it to someone. Their system gives you a card, which you swipe through a machine and choose from the menu. At the end, when you leave, you give them the card and pay, similar to the system used by the Vapiano chain of restaurants. It's true that it's an advanced move, but it's also frustrating. Every time you eat, the machine buzzes, and you have to pick up each order from a different counter. It's also considered somewhat expensive. In general, Düsseldorf has many restaurants, including Turkish and Arabic restaurants, and tastes vary. Regards.

The Kitir Mantili Salata was simply a dream, a true 10/10! The restaurant is beautifully decorated. In my opinion, the value for money is excellent. Keep it up! :)

Food: It was very, very good. You really should try it. Service: There is no service, as you have to pick up your own drinks and food (like at a cafeteria/Burger King). Atmosphere: It was okay, a little loud, and it felt like a cafeteria. Value: A little more expensive than other restaurants, but still within reason.

Bad experience, you come with 10 guests for good dinner , and the worst thing is that you have to order by yourself standing in a queue for so called touch screen ordering machine and after waiting an hr you made orders and then go to again you sitting areas and once ordered is ready again you go to counter to pick your order. and then eat , if you need to order drinks or anything else , each time you make round … this is bullshit having New system especially when you ar with guests … the simple is try to reduce the workers in restaurants to reduce the cost, but prices are not going reducing, never ever go with guest . It’s just like kids in playing area wandering here and there.

The food at Bona'me is truly delicious, and the appetizers are a dream! There's not really any service, but the staff is friendly and helpful if you have any questions :)

Not a fan of having to order and collect myself but the food was good

Very good food, friendly staff. Quality and fresh products. I'm taking off one star because the service has to be done by yourself. Getting drinks, dishes, etc. as soon as the terminal rings is quite a pain. This should be done by the servers....Otherwise, the rest is ok.

The atmosphere was very loud and hectic. Because of the noise, it was difficult to have a conversation without having to shout. The service was good but not perfect. At the next table, drinks were simply cleared away even though the people sitting there had gone to get their food. Then the waiter let new guests sit there and the actual guests were left standing there looking stupid. We ordered pide and two different types of manti. The pide was tasty but there was no sign of the extra cheese we had ordered. My manti was good but the other was disastrous. The second manti was with rocket and herb curd. We were just about to start eating when we saw something move... a snail! How can something like that happen? I don't understand it... the food was not refunded. Luckily we were in a good mood otherwise the evening would have been ruined.

No words. High expectations, only disappointment. It couldn't be worse!

The restaurant's concept is modern and appealing, and the ambiance is also quite successful – you can tell that a lot of emphasis has been placed on style. The service was also friendly and attentive. What disappointed me, however, was the food. While the dishes are nicely presented, they have little in common with authentic Turkish cuisine. Those expecting traditional flavors will be disappointed. Furthermore, the prices are significantly too high for the quality offered. For the price, I would have expected not only more flavor, but also a more generous portion of meat. The portion of meat, especially in the meat dishes, was very small, which doesn't do justice to the value for money. Overall, a nice concept, but there's room for improvement in terms of cuisine – especially considering the price.

A huge disappointment. The food lacks refinement and delicacy; dishes are simply slapped onto the plate. Take the beyti, for example: lukewarm dough floating in a tomato and yogurt sauce, just mush. The meze taste like dips from the supermarket. You have to get up and pick up each order yourself. 0% comfort: And quite overpriced for that! This has nothing to do with the great Turkish cuisine and hospitality.

Ordering at a terminal. Good selection, but little/nothing for vegans. Dishes aren't ready at the same time because in large groups, everyone orders their own food. Very tasty food, generously sized portions. The atmosphere is nice, and the restrooms are clean.

Oriental cuisine with a good selection. Self-service. Quality always depends on the staff at the stove.

It's a nice chill place. A lot of people always but have spaces also

Everything is delicious, with a large selection of dishes. The food is prepared very quickly, and the dishes stay warm! The portions are quite large. The only downside is the service; you have to serve yourself to order and pick up food. Otherwise, everything was great, highly recommended! ✨☺️

At lunchtime, canteen atmosphere, prices a bit excessive despite good quality

The restaurant is very nice but the hot drinks are very cold especially the tea. We came for breakfast and we came before and every time the tea is cold and the tea samovar is very small, it would be great if the tea service is improved. Five

First and Last Visit. 18€ for Pide with a few very small chunks of black meat and cheddar cheese- Menu Stated 2 dips, I only got one- unverschämt! Atmosphere was chaotic, far too much coming and going from people having to collect orders, Mensa style. There are far better restaurants around.

The taste was mostly disappointing – only the pide was halfway decent for me. The portions are generally too small, and the crowds quickly become far too noisy. Overall, the value for money is unfortunately not right here.

The food was not tasty, the meat and pitas are not cooked. You order and get it yourself. There is no waiter. Self service. They give you an alarm, you have to get up and get each order when it is ready. It is illogical to pay that much money and get your food yourself. It seemed strange to us as outsiders. The interior decoration is good.

It's a bit different from what you're used to in restaurants. It's unusual: you have to place your order at a terminal, like in the well-known fast-food restaurant with the yellow M, and take a pager to your table. This alerts you when your order is ready, and you then pick up your order at the counter, along with your drinks and food. The combination of Turkish cuisine with hollandaise sauce was surprising but not that tasty. The appetizer plate with various delicacies was excellent. The pide and other items you'd expect from the kebab shop next door were very well presented and delicious. The ambiance, with its high tables and stools, is more reminiscent of a fast-food restaurant. Because it's self-service, I can't give the service such a high rating. But if you want to eat something different, you're in good hands.

Very good shop, food tastes very tasty and not that expensive 👍

Delicious food, great vibes — but the ordering system takes a moment to figure out Bonami offers truly excellent food — everything we tried was fresh, flavorful, and well-prepared. The atmosphere is modern and relaxed, and it’s a great spot for a quick drop-in, especially with a group. That said, the ordering system can be a bit confusing at first. You need to collect food from different counters, so if you’re with several people, it takes a little coordination. But once you understand how it works, it’s manageable — and definitely worth it for the quality of the food. All in all, a really nice place in Düsseldorf — we’ll be coming back!

We were here today for Mother's Day. Of course it was very well attended. We still quickly found a place. Even though it was so busy and the situation was very stressful, the employees were always nice and accommodating. The food itself is good and looks good to the eye too. All in all, I was really pleasantly surprised.

The lady at the reception was super friendly and gave us a warm welcome. The service (ordering and picking up yourself) reminded me of Vapiano - not the best but not that bad either. The food was delicious and the atmosphere was comfortable. I'll come back again and try breakfast.

Overpriced!!! Waiters are motivated

everything is perfect 🫶🏻 and the man who is in cashier help me a lot to choose menu for lunch, thank you and toilet just perfect, much love the atmosfer there and clean!

Nice concept, a bit digitalised, as much as it feels comfortable. The staff smiling and friendly. A big choice and delicious.

The food and cocktails were very tasty and the employees were always in a good mood. Unfortunately there were no descriptions of the dishes and drinks and so I accidentally had meat on my plate. The principle with the cards is not my thing, but I can understand that people like it.

Super delicious food! Large selection and sometimes something unusual. The homemade lemonades are a hit.

Absolutely love this place, the food is delicious and the drinks are really nice as well I love the concept to order on computers Must have when we are in Düsseldorf Breakfast is also really good

We visited bona’me restaurant in Dusseldorf and unfortunately we were not completely satisfied with the experience. The idea was good, but the quality/price ratio was disappointing. What bothered us most was the poor service - in a restaurant that is primarily self-service, we expected more friendliness and attention. Also, the quality of the food was average at best. Overall, the price was high for what was offered. It's a shame, because the place has a nice atmosphere and has potential

Went there for the first time today! We sat outside and the first thing you need to know is that you won't be served and you have to pick up and order EVERYTHING yourself. Total chaos and uncoordinated. The staff just clears the tables at the end. We ordered meze, manti and a small pasta bake. The meze were the best, but they were served in bowls of dips for three and three small slices of bread, which was also very hard. We specifically got 2 small breads so that we could eat the meze. The manti were cold and hard, the dough was sticky and the noodles stuck to each other. Loveless... The casserole had no flavor and the macaroni was like bubble gum, very floury and dense. The homemade lemonade is NOT recommended. Far too sweet and a strange fizz and sourness hits you. Mixed from elderberry syrup, lemon squash and iced tea. Had to complain. Macaroni was ultimately also complained about. Actually you should have complained about everything except the meze because it was inedible. My mood was gone... All in all, not recommended. I was told and tried to convince myself otherwise….to no avail

The food was absolutely delicious. We shared various dishes (including Pide and Se Meze). When the sun was shining we were able to sit outside wonderfully. The ambience is great! 😊 The ordering system wasn't entirely intuitive for us, but everything worked out in the end. 👍🏻

Good and simple concept, very open and bright due to the large windows. Good food, lots of choice.

Our visit was on: 01/31/25 We've been to Bona'me in Düsseldorf several times and I always order the pide - Bona'me every time it's super tasty and fresh, it never disappoints me! The open kitchen, the ambience is very nice, a great experience every time! Praise also to the nice chefs behind the counter!

The food was very tasty. We had the Bona'me Chicken Pide and the three small tacos. The food is great and very filling. The ambience was nice but very loud. The way food is ordered is that you get a card at the entrance and can see the menu via the QR code. You can then order food at the machine at the front and receive a beeper that tells you when you can pick up the food at the different stations.

Very very tasty Very friendly staff Bulgur with spinach is a must..

Self service. Authentic, beautiful environment. Halal restaurant. Clean and hygienic. Recommended.

Great restaurant, great location, good and nice staff, food is tasty, price performance is right. Come back 👌

Great food, but the digital ordering system caused a lot of unrest in the entire restaurant. Food doesn't come at the same time.

Delicious Turkish restaurant And a beautiful atmosphere (it has brewed red tea 👌 and Turkish coffee 👍) Delicious and halal dishes The place is beautiful, tidy and large, and I highly recommend visiting it You are given a card when you enter and you order food from the screens distributed inside the restaurant. If your order is ready, the device rings with you.

Place was nice to have a break! Food was normal. It could be much better. Self-Service is oky but should be also more attractive. At dinner, what you see on the digital menu, almost sold-out. So you have to decide what they have. Extra charge for birthday cakes if you bring it with you. Waiters are very slowly. Our order was wrong and we should wait for others to have their orders.

I love Bona'me (explicitly in Düsseldorf ❗️) Consistently first class in everything: the food, ambience, staff, etc. I come from the catering industry myself and experience shows that the management has everything under control. Ps. I would really like to get to know the top floor (boss) at Bona'me in person. --> BONA'ME RULES 💪 ✌️

Food was great, cheap and ready quickly Upscale fast food restaurant Self-service

Very trendy, huge choice of very good dishes. You must order at the terminal with a pager that rings to collect the dishes. Cheap, young audience. A little noisy on Saturday evening, but we had a great time.

Nice place and tasty food. You get a table and then you go order at a counter on a screen, you get a pager, and then pick up your food again. It is a nice place overall

Although it is not as perfect as the Frankfurt branch, it is worth going.

Super great and very tasty this restaurant I recommend it 100% very respectful staff.

Good food, unfortunately uncomfortable seats with low backrests on the right side of the door

It doesn't get any better, it's so delicious. Hats off to the whole team for dealing with the rush so professionally and still remaining so nice ☺️ All I can say is thank you

Nicely decorated but unfortunately sparse vegan selection.

Is self-service You have to know But the food is sooooo delicious

Ambience great, service up to date, cleanliness perfect, food more than great. I don't know when I last had such a good breakfast.

Dining experience here is always great. Has a variety of food options and food is all freshly prepared and served. Always is busy, does not require a reservation. Their Pide and kebabs are great in flavour. Highly recommended. Had a great choice of desserts too.

I've been there 4 times so far but unfortunately the last time (today) wasn't good at all. Less on the plate, kofta was slightly burnt, I'm really disappointed. Had chilli cheese manti

Delicious Turkish food in a modern atmosphere. Try a bit of everything and put it together yourself. Nice staff

The food tastes really good, and there's a huge selection. The ambiance and location are also top-notch. Unfortunately, after three visits, I have to deduct two stars, as we've never experienced our food being ready "at the same time." There were always very long delays, making it simply impossible to eat together. Today, unfortunately, I got my food 30 minutes after my partner. So, from now on, I'll be happy to come alone :)

Very nice place with nice atmosphere.

The food was mediocre. But the worst thing is the whole concept of ordering in different stations and then waiting for each dish. The food of my friend arrived earlier than mine so she had to wait for me. Then whenever one of our orders was ready we had to stand up and walk between tables which was very annoying for us and I guess for the people eating. They tried to create a Vapiano concept but didn't work

On Monday 23/03/25 we ate dinner at the restaurant four people and all of them got food poisoning, all night vomiting and having diarrhea and the day after!! It's unacceptable to pay so much and get sick! We were there for holidays and destroyed our trip

Dangerous!!! We went there on Monday 23/03/2025 as a group of four, and all of us got food poisoning! Three of us were on vacation from Greece, and our friend, who lives permanently in Düsseldorf and visits the place frequently, took us there. We ordered KITIRLI MANTI, BEYTİ AVOCADO, TRÜF MANTARYAĞLI MANTI, BONA’ME PİDE, and TAVUKLU ÇİFTLİK SAC in the middle so we could share them! All night until the morning, all four of us were vomiting, had diarrhea, and developed a fever. Honestly, we should have gone to the hospital to get a medical report and file a complaint against you, but we were flying back to Greece the next day and barely made it to the airport in time for our flight. It’s unacceptable to pay money just to suffer, and this is extremely dangerous for people’s health!

Food poisoning, 6 hours of vomiting all night ruining our trip

Super tasty and nice atmosphere. The self-service is a bit of a shame

One of the best concepts I know or have seen. It's a shame that there is no such thing in Switzerland. The food is unique and so delicious. The service and the ambience were simply perfect. I always like to come back and enjoy the time and the place. Keep it up!

Was there again after a long time. Self service and when it's full it's very noisy. Even after 7 p.m So it's cozy and nice ambience. Very central. Plenty of parking spaces in the area

Cozy atmosphere, delicious local oriental dishes with lots of variety. Negative point: on the breakfast plate the guacamole tastes really artificial and watery, not tasty at all, at the group breakfast it was noticed negatively on the plate. Please leave it out and replace it with something else 🙏🏼

I really like the concept. The food is delicious

First-class food, freshly prepared, self service with pager, large selection.

Again and again, perfect staff, everything tip top 🤲

Actually, one star is too many, simply catastrophic!

Oriental McDonalds! The concept is brilliant, for the owner... You simply save the waiters and workers you normally need by letting the guests order themselves from machines like McDonald's, and also letting the guests pick up their orders themselves. In return, the prices for drinks and food are completely exorbitant...the atmosphere due to the guests constantly running back and forth is zero. There is simply no feel-good factor. Prices for this far away from good and evil, never again...

Today we had dinner at bona'me with four people. As a Turkish group, our expectations are of course high with such prices in a Turkish/Kurdish restaurant. However, all our expectations were disappointed. The quality of the food leaves a lot to be desired. The starters were served with far too little flatbread. When I was finally allowed to ask for more bread, I was handed cold, ready-made flatbreads. Afterwards, we were served traditional gastro ravioli with cheese instead of meat filling and with sauce as “Mantı”. Meat options are much better, but you can get much better meat for the price at many Turkish restaurants. When you try to speak to the staff, they avoid eye contact and reject attempts to speak to you. After a while they give short answers, which you can't call friendly. The atmosphere is beautifully designed and saves a lot from the experience. But it is also the only aspect that sets bona'me apart from the Turkish snack bar, because the quality remains below. If you want cheap ingredients on expensive plates, this is the place for you. Conclusion: good atmosphere for a meeting with friends, but you should eat beforehand.

Self-service place with amazing food!! Try the pide and meze! Delicious!

Me and my wife each ordered a Chicken Beyti (a normal one and a crispy one). The Beyti were very nicely prepared. Unfortunately, the taste wasn't that convincing. The Beyti were filled with vegetables and chicken which is completely okay. Unfortunately there were more vegetables in the Beyti instead of the chicken, which actually wouldn't be so bad if it tasted good. The vegetables were full of oil. I would use something different next time. In the middle we had a •Sa Meze 1. The cheese dip there was really great! To drink there was homemade iced tea. Super nice with a little carbonation!

I went spontaneously that week without a reservation and ate a delicious mantı with cheese filling. It tasted great, the location is very central and the prices are quite okay. I can only recommend it!

Unusual oriental restaurant, modern Arabic-Turkish design. We were there for lunch and had modernly interpreted dishes that were really delicious. Only the bread served could have been fresher. The ordering system takes some getting used to.

Were for a city trip in Cologne Brunch for 2 people + a dessert was 60€ Personally, I think it's pretty cool The ambience and hygiene were really great and it also tasted delicious But what can also make a big difference is the staff - the man at the entrance was very unfriendly and unfortunately not accommodating We were here for the first time and didn't know what the concept of ordering was He didn't help us any further, you could tell he didn't feel like it, which was a shame The employees at the stations, however, were very nice

A fantastic Turkish self-service restaurant with a warm and inviting ambiance—perfect for dining with friends! The food variety is impressive, offering a delicious selection of authentic dishes to suit every taste. Portions are generous, ensuring you leave satisfied. Whether you’re craving a quick bite or a hearty meal, this place delivers both quality and quantity. Highly recommended for a casual yet flavorful dining experience

The food is delicious and the atmosphere is appropriate. Personally, I don't like the "order at the machine and pick up at the counter" system when I go out to eat. The prices are ok. Info: You cannot reserve!

Not cozy, but ok after a stroll through the city. Manti chili cheese was very good. Pide was a bit sparsely topped and tasteless. Quality has improved again...

We ended up here by chance. The service was very friendly. Everything looked very clean. Choice of large tablets, plus a sensor. All self-service. When we were there it was pretty empty. Wednesdays 2 p.m. Preparation was quick. We are pleased that this restaurant is also good in Stuttgart and will certainly test it. The selection was very tasty and we are looking forward to more.

We went for the METU graduates group breakfast. It was beautiful. Especially the automatic order system was an interesting experience ✅

One of my favorite restaurants! Kurdish cuisine in particular impresses with its delicious dishes. The beautiful ambience makes the experience perfect and rounds everything off positively. We'll definitely be back!

The taste of their food was very nostalgic to me, I’m so in love! I also fell in love with their bathroom decoration😁it was so unique and charming! Dest xweş🫶🏽

The restaurant with Turkish/Kurdish food is housed in a huge restaurant. The system is self-service. The kitchenette with the various pick-up stations runs almost along the entire side of the restaurant. Lots of seating opposite. The high chairs are not quite designed for long stays. You can't lean completely. There is an alternative seating area in the front window area. You order with a personal card at self-service terminals and the restaurant pager informs you when it is ready for collection. The food was flavorful and well seasoned. The map is extensive. If there are several people, I recommend a mixed starter plate. The various main courses are also easy to share. Our table was wiped twice. I've never experienced that anywhere before. I thought that was very good. The restaurant is not cheap, but reasonably priced and is close to the Benrather Straße subway station. If you would like to try out other dishes, you are in good hands here.

Great food in Dusseldorf! Interesting way to order 😀

The ambience in particular matches the taste. A little more expensive than average but you can eat it with a clear conscience. They are especially good with pide. Some dishes can easily be put second.

Very nice shop for breakfast with Turkish & Kurdish style. It would have been better if we had known that it was best to reserve seats. Still very nice ambience & delicious food. The bread could have been more or bigger 👍🏻

Unfortunately, the food in the restaurant was not fresh and left a lot to be desired in terms of quality.

The food was very tasty and especially the pide is highly recommended, unfortunately I had to wait in line but it was worth it for the food. Definitely worth one or more visits.

When we are in Düsseldorf, bona’me is a must for us. It never gets boring because there are often new dishes. The ambience and the food are simply great. Another big advantage for us, with two small children, is that there are no long waiting times.

So first I wait 10 minutes in front of the store in the freezing cold to get in, then another 20 minutes in the store until my table is assigned. Then I have to use some card at an order terminal to order drinks? Do I still have to pick these up? With food, same thing. I order at a display, take a beeper with me and then have to get it? The only thing missing was that you had to do the washing up yourself. Eating couldn't be more uncomfortable, right? If I had known that, of course I wouldn't have gone. Pide wasn't that great either. To me it tasted more like a pizza with very little toppings on it. All in all I would never go there again

I find the food very tasty. I've been there at different times and always had a good meal. Today we had the mixed starter plate and beyti with vegetables and walnuts. Anyone who enjoys ordering their own food electronically and picking it up to bring it to the table is in good hands here. It is relatively loud, but the seats are comfortable. If you need help, the staff are friendly and accommodating. From time to time I feel very comfortable there.

Unfortunately, bona'me couldn't convince us. The prices are very high and the restaurant's processes are not explained to you. The food tasted okay and the green juices turned strangely pink.