Bissmarck92 in Herne

Delicious and fast delivery 5 ⭐⭐⭐⭐⭐ stars

I really hate writing this review, because I've been a regular customer of Bissmarck since it opened 10 years ago. Over all these years, I've happily supported you, recommended you to friends, and always looked forward to your food. That's why the way things have gone lately is so disappointing. On my last visit, shortly after opening, I waited 40 minutes, and parts of my order were forgotten. I overlooked that, thinking, "These things happen." But today, the delivery took 1 hour and 45 minutes – even though 1 hour and 30 minutes (as stated on the phone) is already a long wait. And when I opened the boxes, all four pizzas were the wrong size. I was already surprised by the price when I paid. Honestly, this doesn't feel like a minor mishap anymore, but rather like a complete lack of care. I'm not angry – but truly disappointed. After so many years of customer loyalty, I would have expected more attention to detail and reliability. I sincerely hope that you will return to the standard that made me so happy to order from you for so long.

The burgers are delicious; we tried several different options from the menu, and every single one was fantastic. The fries were by far the best I've ever had—crispy, golden brown, and simply amazing. The service was also incredibly friendly and attentive, which made the whole experience even more enjoyable. We'll definitely be back!

I have absolutely nothing negative to say about this place. Amazing food, amazing service, simply delicious! We always love coming back.

A cute place with friendly staff. It might not be for everyone, but the fries were really good, and the burger was also impressive.

Simply the best burger in Herne and the surrounding area! The black pepper fries are also a great addition to your burger! And the new Hot Chick Deluxe Burger is one of the tastiest burgers I've ever eaten!

There was a Rebell B Burger. It was okay, except the burger patty was cold. The portion wasn't very large, but it cost €14.90. I also ordered sweet potato fries for €6.00. They were quite tasty. There were also beef and cheese fries, a portion for €13.90. These were quite good, the only drawback: they were served in a large bowl. The fries were on the bottom, the meat sauce on top. If I wanted a fry from the bottom, I had to be careful not to push the rest of the food over the edge. Including a 0.33l beer and a 0.25l still water, we paid a total of €41.40. I think that's too expensive, and we won't be coming back.

Everything was great. Highly recommended.

The burgers are brutal. They're smaller than they used to be, but they still taste great. The prices—well, like everywhere else, they've gone up a bit, but they're worth it. The best fries in all of Herne taste absolutely delicious❤️

The best burgers in Herne and the surrounding area. In addition to the many great classics on the menu, they also like to experiment with new special burgers. Fries in all their varieties are always delicious here, too. My gold standard when comparing other burger joints is Bissmarck92.

Long wait, unpleasant waitress, got burnt pizza. Very expensive pizza with Coke, €18.

You simply feel at home at Bismarck 92. The food is uncomplicated, down-to-earth, and above all, delicious – exactly as you'd expect. No frills, just good quality and generous portions. The staff is always friendly and attentive, ensuring you thoroughly enjoy your visit. Whether for a cozy meal for two or with a larger group – we always enjoy coming back. A definite recommendation!

Really delicious, see for yourself

Very tasty food and good staff.

Very tasty food and a wide selection. The chef is very nice and the staff is competent and friendly.

We didn't like the pizza at all. What a shame!!!

What can I say? I had a hair in my burger... which couldn't have been mine (I'm bald).

Waited 2.5 hours for delivery on a Tuesday, yes, 2.5 hours. When I called, I was immediately cut off and muted for 60 seconds. I couldn't say anything. After I asked, I was muted again for about 10 seconds. I called after 2 hours... The answer was: "Food is ready, will be delivered in 20 minutes." Oh my goodness, I thought. That's disproportionate. The email said "delivery in 45 minutes." No, it was delivered after 2 hours and 15 minutes. The pizza was burnt around the edges (black). Anyway, I threw 50 euros in the trash and waited 2.5 hours even though it was only 11 minutes away. I was lucky I even got the food. I won't order from you again. 1. Long wait on a Tuesday! Not the weekend or anything! 2. Unprofessional behavior on the phone. Is that how you treat customers? Very strange! 1. Long wait on a Tuesday! Not the weekend or anything! 2. Unprofessional behavior on the phone. Is that how you treat customers? Very strange! 1. Long wait on a Tuesday! Not the weekend or anything! 2. Unprofessional behavior on the phone. Is that how you treat customers? Very strange! 1. Long wait on a Tuesday! Not the weekend or anything! 2. ... 3. No compensation (soft drink or similar / small item) or a short "sorry"

Super delicious burgers 🍔. The place is always busy, so plan on waiting a bit.

Food had no taste no recommendation

Everything was great, super chef, super staff and everything was very tasty and well thought out, the food was mega creations and very good food processed

The burgers are super delicious!

Delicious burgers, excellent pizza, and super friendly service. We'll be back!

The food was simply fantastic – every bite a delight! The dishes are so incredibly delicious that you'll want to order the entire menu and try everything. Every plate was prepared with love and bursting with flavor. The service was also outstanding: attentive, friendly, and pleasantly unobtrusive. You feel completely comfortable and welcome. A place you'll definitely want to visit again and again – not just to eat, but to enjoy!

If you want a really good burger, you can't miss this place. Absolutely recommended – I'll definitely be back! 5/5 stars!

We ordered, among other things, the 103a (6x stuffed pizza rolls with cheese, beef pepperoni salami, and hot sauce) and the 510 (Cheesy Pizza) online. The pizza rolls were extremely spicy due to the sriracha sauce and, in my opinion, difficult to enjoy (even if you like spicy food), but the pizza was extremely tasty and a truly excellent combination. We ordered from the restaurant, and the delivery arrived relatively quickly. However, fries were missing, which we complained about over the phone. They told us to call to request fries on our next order because the delivery person was too busy. I would have appreciated a little "compensation," for example, via email. Additionally, the delivery boxes were "soaked in oil" in some places, as the contents of the pizza had already leaked into the corners of the box. All in all, there's room for improvement, as the products definitely have potential!

Always delicious. We'll definitely be back! Thank you! ☺️

We always love ordering here! The food is freshly prepared, which you can taste, the atmosphere is perfect, and the service is always friendly. Of course, it can take a little longer if we're busy, but that's clearly stated when ordering. Anyone who complains should cook for themselves ;-)

Yesterday, I went there with my girlfriend for dinner after a long absence. We started with a mixed salad with delicious rolls and a delicious herb butter. Then we had a Gambera Napoleone pizza. The fluffy crust, thin base, and toppings were absolutely delicious. The service was also very good. The waitress was very attentive and very friendly. We had another lovely evening. Unfortunately, the delicious food didn't make it into any photos!

We ordered there and waited for 1.5 hours. After waiting so long, we tried calling them for the first time, but to no avail. However, after several attempts, we finally managed to reach someone. The person on the phone told us we would have to wait another hour. After this notification, we immediately canceled the order. Waiting 2.5 hours for your food is outrageous. We will never order from here again, unless we plan to eat the food the next day—if it even arrives.

Ordered through Lieferando, called after a 1.5-hour wait. I couldn't reach anyone on the phone for 15 minutes. When I finally got someone on the phone, I was told I'd have to wait another hour. The wait is way too long, and they're not getting up to speed. It's unacceptable that you have to wait over 2.5 hours for an order these days. Temu is faster.

Good food, can only be recommended. Well attended.

The burgers were very good and the service was just as good, again and again

The burgers are simply unbeatable! The meat is always perfectly prepared, juicy, tender and exactly how I want it. The salad is always fresh and crunchy. The selection is always surprising, from classic variants to creative compositions, I always find a new favorite here. Whether it's burgers, pizza (normal or Neapolitan style), pasta or salads, what Naseem and his team recommend is always a hit. In general, the entire team is incredibly nice, attentive and conveys a warm, family atmosphere. 5 stars for the food and the team, see you next time

Unfortunately, some of the burgers were no longer warm and the restaurant itself was very cold. The fries and service, however, were very good.

Best burger and Neapolitan pizza in Herne and the surrounding area Always delicious, fresh and everyone is super friendly

What a shop, Naseem and the team are so warm, attentive and hospitable, you have to visit it. The classics, some of which have been reinterpreted, make you want more: one thing is clear, there is fast food here, not for New Year's resolutions, but delicious. We really celebrate local support, whether it's beef or drinks, a lot of it comes from the region, great! We can recommend it and will come back. Definitely recommended local visit 💙

The best burgers ever! Ingredients fresh and high quality. Don't eat any other burgers! Great fries and sauces too! Clear recommendation, if you weren't there you're definitely missing out!

The food was very good, the service is friendly. Children are welcome.

A very cozy shop with a lot of food to choose from. The service is super friendly. The food is ready very quickly and tastes really good 10/10. A great shop. With appropriate opening times.

Pizza was burnt and tasted just as it looked. Only pizza rolls were good.

I'm really satisfied every time. The meat is always tasty and seasoned perfectly. I think you can tell that the cooking is good and fresh :) I love your herb butter, thanks for the good food

I've eaten here several times, never of my own free will, but because others ordered and I joined. Every time the food has been disappointing, but today's order really topped everything - in a bad way. I ordered a double patty burger (without sauce), which was a disgrace as soon as I opened the packaging: the bottom of the cardboard box was completely under water (no lie: half of the bottom half of the box was literally under water!), which put the bottom bun in turned into inedible porridge. The patties were tasteless and medium fried without being able to change the cooking level. The entire burger had no taste and was just plain disgusting. Selling something like that as food is unacceptable to me. The pizzas I've tried here before aren't any better either: the base is always damp, probably from condensation, which makes the cardboard box soggy. The taste is also boring, bland, just not good. I have given this delivery service several chances, but after this last experience I can only strongly advise against ordering anything here. How this store can have so many positive reviews is a complete mystery to me.

Not your run-of-the-mill burgers, but worth all 5 stars in terms of quality and taste. Tried the bus twice now and was impressed twice. Nice staff and great service with competent advice! We don't have enough of you yet....

I ordered food and the food was delivered only after 1 hour and 47 minutes. I was told on the phone it would take an hour. This waiting time is simply unreasonable and I have not received any compensation. This is the last time I will order there!

If you like eating delicious burgers, this is the place for you. We had the Bissmarck's Classico and BBQ Burger. Simply delicious. Unfortunately this time the food only arrived lukewarm. We will still continue to order from you, the burgers are nowhere better.

Incredibly delicious! Just recommend it

Extremely friendly and communicative owner who responds to his customers with his relaxed and honest manner. Best crispiest fries we've ever had (Black Pepper Deluxe).

The food is delicious every time! We have never been disappointed. No matter whether it's burger pizza or pasta, every dish tastes very, very good.

Great ambience, good food and great service

Super satisfied with food and drinks, good service, ok price

Burgers are really tasty... but you can completely forget about delivery, almost every delivery arrives late and there are always new excuses. Disappointment. I won't order here anymore!

Habe schon oft bestellt und war immer zufrieden. Aber Wartezeit wird immer länger, drei Stunden, kein entgegenkommen, kein Dessert dabei als ein kleines Sorry. Mit grossem Hungerfing ich an zu essen. Die Burger werden leider immer schlechter und das bei den Preisen. Hätte nie gedacht, das mal zu sagen, aber da ist Mc Donalds ja mittlerweile besser. Sehr schade, ich bin raus.

Had a meal from here again in a long time. The burgers are very good and nicely prepared. The service staff is nice but lacks a little professional experience. The atmosphere could be described as a high-quality snack bar. Overall, a very satisfied visit - you just shouldn't expect a restaurant standard when eating on site.

I order here regularly and have always been satisfied. The food arrives on time and still nice and hot. And the best part...everything tastes good!!!

Please check your online order page. When I place an order and specify a time, I want the food at that time and not an hour earlier. Problem solution = 0! It's not our fault if this isn't transmitted to you online. You can then at least accommodate the customer instead of getting sour at the door because no time is given!

The best pizza ever! But only at Garden Pizza

Update: Service stars changed to 4 (from 1) and overall to 4. The owner took the time to call and explain himself and address the points mentioned below. The conversation was very good and I really appreciate his honesty! We ordered food for 2 people: 2 burgers and one special fries. The whole thing costs around €37. The food arrived after 2 hours of waiting and was cold + things were missing from the fries. So you called and told them that it wasn't okay for the price and then you were told on the phone "that can't be right" and "these are burgers, they just have lettuce on them that is cold". My “but the meat is cold too” was no longer answered. In general the breakfast was simply very outrageous. Bissmarck used to be our absolute favorite - but more and more often the food arrives cold and the service becomes more and more soggy.

Best burgers around! The Pizza Napoletana is the best you can get within a 20km radius!!

It's a mystery to me how the term "service" can be so fundamentally misinterpreted! We waited two hours for our food and finally asked where it was. We were told that our order was still not prepared after two hours, but should be delivered in 20 minutes. However, that didn't happen - instead we had to wait another 30 minutes. If the restaurant is so overcrowded that the existing staff can't keep up, then you just hire an additional 540 euro person! A quick gastronomy basic: The customer is king and should not be treated like dirt. The food arrived cold. You might be able to understand that with a pizza with fresh toppings, but cold burgers? Do yourself a favor and order somewhere else – this was definitely the last order for us.

Online order from 09/13/24 5:52 p.m. I'm really sorry but this is going too far. The first time I thought, well, almost 2 hours. Waiting for an online order is tough. Okay, everyone deserves a second chance, we'll order again and unfortunately the same game. And as stupid as I am, I ordered it again today. After 1 1/2 hours my husband calls and asks. Answer: the driver just left, cool, I was happy😃 I'll see how long it takes the driver to get to Sodingen, well who knows??? It took the driver 45 minutes🤔 The food was cold, the fries were soggy, the pizza was rubbery. If my men hadn't been so hungry, I would have sent the food back. Sorry guys, you really used to be better. 🙁☹️

Super satisfied. You are treated very well on site and the customers' wishes are taken into account. The food is super delicious and we look forward to our next visits 👍👍👍

Ordered salad, pizza & burger. Top quality, very good taste and nice delivery service. Everything was great 👍🏻

It was a little too quiet for a Saturday but the service was very good and the food was excellent, I recommend this place to everyone whether it's dining in or take out. I've been here for a second time, the service is slow, only half the table getting food and the others having to wait ages .... for a salad 😴. Seems takeout takes priority over guests and that's not on!!!

Very big disappointment unfortunately

Burger quite dark, more like black. Pizza is delicious. Prices are rather high for a snack.

Disappointed for the 3rd time in a row now. Pizza rolls burnt and raw dough on the inside. Absolutely a joke for the price. We don't even want to talk about the waiting time. Was the last time.

Everything is always delicious!!!

As always: the burgers are absolutely great

We always enjoy being guests here! The Rebell B Burger is simply great! Very tasty and always prepared to perfection. 5 stars ⭐️

Food quality is actually good but disgusting service

Very tasty burger, good quality!!

An unexpected culinary highlight! Although a broccoli casserole was not on the menu, one was kindly prepared for me. The casserole was tailored exactly to my wishes. The combination of attention and excellent taste made my visit here an unforgettable experience. Thank you for the personal touch and outstanding customer service!

I ordered it there once for almost €25. Unfortunately, a lukewarm pizza arrived that was just dripping with fat and wasn't even cut. The food was handed to me at the door without any comment about the fact that instead of the ice cream I had ordered, there was tiramisu as dessert. I honestly found it a little sad because I consciously didn't choose the tiramisu. You should have at least said something or called when the food was handed over... unfortunately that wasn't the case. We will not order from you again.

NEW YORK DOUBLE Mega juicy and the beef is on point. CHEESY PIZZA made as a calzone upon customer request😎👌👌👌Super delicious. Very friendly service ⭐️⭐️⭐️⭐️⭐️⭐️

Great shop with the best burgers around!

Unfortunately the service was anything but friendly, the food was okay but the prices were unbelievable. €3.10 for a 0.2l cola in a snack bar in Herne is absolutely disproportionate.

Nice employees, but the food was incredibly overpriced. 4 euros for a bottle of iced tea, 12 euros for a burger, etc etc. The worst thing is that the burger was incredibly bare. not a hint of spice, not even salt. You barely got more than the mayo out of the burger, not to mention the unsalted fries.

Really delicious Neapolitan pizza, I haven't eaten better in the area. The downside is the relatively small selection.

Food was okay, but almost 2.5 hours for delivery is really tough...

Disappointing experience with my order I'm sorry to say that my order today was a huge disappointment. Despite a stated delivery time of 60 minutes, it actually took 120 minutes for the delivery to arrive. This alone was annoying enough, but I thought to myself, OK, it's Saturday. But it got even worse, the pizza rolls I had ordered were completely missing. The driver offered to deliver them later, but that wasn't a satisfactory solution for me, as it was an appetizer. When I suggested deducting the missing rolls from my bill and paying a portion for the butter I needed for the other dishes , the driver refused and insisted on receiving the full amount for the undelivered rolls because he had the butter. After a short discussion, I gave him the butter back and reduced the bill by the amount of the missing rolls. On top of that, the pizza delivered was burnt and lukewarm, which further deteriorated the dining experience. Additionally, the stuffed pizza rolls were filled with spicy salami instead of regular salami, which was another disappointment. Despite my long-standing loyalty to the company and the special occasion of my son's birthday, I am greatly disappointed after this incident and unsure whether I would return in the future will order there. The quality and customer service have declined significantly and I hope the company can fix these issues in the future. Overall, my experience with this order was extremely disappointing and unfortunately I cannot recommend it. P. Long

A great restaurant, I order there often and with great pleasure. Great burger, delicious pizza just good. Even if the portion has become smaller in recent years, like everywhere else. On the other hand, the negative thing is that dips are always forgotten. If you ask in the store, a dip will be sent out, but it usually takes longer for the dip to arrive and the food the dip was intended for is already cold. That's the only negative point.

Super tasty, great service, Herne's best pizza far and wide

So war heute da und hab mir mit voller Freude einen Burger und mein Partner eine Pizza bestellt die auch OKAY war hab wo anders schon mal besser gegessen und auch Günstiger ... allerdings war die Service Kraft sehr abweisend und unfreundlich zu dem war sie auch viel mehr damit beschäftigt den Hauswirt den Nacken zu kraulen .. Schade der Fokus sollte beim Kunden sein .. aufjedenfall war das das erste und auch leider für uns das letzte mal !!!

Unfortunately the delivery time was very long, but the fries and burgers were very good. However, the price is very expensive and the dip could have been a little bigger.

Unfortunately, the quality and especially the price-performance ratio has decreased. Brioche was borderline burnt, meat was too dry, and unfortunately there was no salad on the burger. Food wasn't good for the price. I drew attention to the problem and would have liked someone to show me some concession, e.g. A % voucher or something like that on your next visit. My criticism was not taken seriously, but my money was. A pity.

Haben Essen liefern lassen, Wartezeit 70 Min., angekündigt waren 60 daher OK. Burger waren lauwarm, Brötchen an den Seiten verbrannt, Süßkartoffel-Fries kalt. Zwei Dips dazu plus Lieferung=über 50 €. Absolute Enttäuschung für so viel Geld.

Ordered 2 burgers, sweet potato fries and dips. In total we paid 50 euros for the two burgers with fries and dips. We expected something particularly delicious for so much money. We waited 70 minutes for the food, 60 minutes was stated in the order email and the waiting time was therefore ok. The burgers were lukewarm, the fries were cold. A huge disappointment. The rolls with burnt edges tasted bitter and were unhealthy. The patties were ok in terms of size and quantity. You could choose the degree of doneness of the patties, but both citizens didn't agree. 50€ wasted! Very annoying!

The best burgers ever, including the veggie burgers. The only ones who process really good meat. I love the freshness of the ingredients. Salad, pizza, pasta all fresh and very tasty. Super nice service.

Unfortunately it's not so good anymore... Delivery an hour late, burger very dark and burnt, everything only lukewarm. No apologies, nothing free, not even a drink. Really a shame given the high prices.

Always my pleasure!!! Everything was great, especially the juicy burgers! Eat there often and always delicious 😋

We have ordered here several times. Unfortunately, the last delivery only delivered single patties instead of double patties. Afterwards we were promised a voucher by email. Unfortunately we never received an answer. With such poor service we will refrain from placing future orders.

We often order pizza, burgers or pasta dishes to take away here. The food is always freshly prepared and is of very good quality. In my opinion, value for money is also right. I have never had a negative experience there and can only highly recommend the restaurant. 🫶🏼

Except for the Truhan ham, the pizza was delicious. Don't eat poultry, real ham is not served. I didn't read the map properly, my fault.

Gutes Essen, gute Qualität... aber vielleicht sollte jemand dem Koch mal sagen, dass Spinat und Salat gewaschen werden müssen... Update: heute Mal smashed burger bestellt: ich muss sagen: 10/10 !!!! Kann mit dem burger vom Gasoline Grill in Kopenhagen locker mithalten. Ab jetzt gibt es 5 Sterne!

Sehr netter Inhaber , sehr freundlich und gut gelaunt .Super Service.Immer wieder gerne.💯

Leider nur noch Truthahnschinken, Rindersalami und als Bacon - Beef. Schrängt bei mir leider die Auswahl an Speisen extrem ein. SCHADE.

Egal ob Burger 🍔 Pizza 🍕 oder Salat 🥗 einfach immer lecker 😋 !!!

Sehr gutes leckeres Essen, sehr zu empfehlen

Wir waren öffter mal dort Essen. War jedesmal sehr lecker. Pizza, Burger, gefüllte Pizza Brötchen top. Die Preise sind sehr fair und Bedienung sehr schnell und freundlich. Haben jetzt die Pizza 🍕The Shokers mit Zwiebeln probiert. So was geiles muss man probieren, megemega!! Ein Stern Abzug, da die Zutaten nicht mehr so gut sind wie vorher. Pute mögen wir leider nicht! Ein weiterer Stern Abzug, da keine Pommes (pepper) mehr vorhanden waren.