Best of Pizza in Köln

Habe bestellte Lieferzeit ist über eine Stunde ich will stornieren aber eure Festnetz Nummer funktioniert nicht ich bin fassungslos

Ordered today from uber eats. Courier was very friendly. They can't help it. But I've been waiting since 7:20 p.m. and the food didn't arrive until 8:55 p.m. I will never order there again Pizza was also cold.

Miserable dr3ck2 pizzeria. Ordered an hour ago, delivery was supposed to arrive right now, got a call saying they couldn't deliver the food. After an hour, are you serious? I wish I had given it 0 stars. - - -

Beware of fraudsters at Lieferando

Pizza didn't arrive. What a disgrace!!!

A 2.5-hour wait only to get a flatbread-like pizza with the cheapest ingredients. Lieferando reviews must be fake.

A real WARNING about ordering from this "takeaway" via Lieferando! We ordered two pizzas at 7:42 PM, with a stated delivery time of approximately 60 minutes. Around 8:30 PM, the Lieferando tracking system indicated that delivery was imminent. At 8:45 PM, we called, and they said it would take another 40 minutes. Upon further inquiry at 9:30 PM, it turned out that we had reached a Munich call center for "ABC Pizza" using the Cologne phone number provided. The employee there couldn't tell us where we had ordered from. They claimed the driver was supposed to arrive at 9:33 PM – the call had already dragged on until 9:45 PM – without any delivery. After a lengthy and increasingly absurd phone call, the employee tried to connect us to the restaurant. When we asked the person who finally answered the line which address we were at, they simply said "just a moment" and put us on hold indefinitely – clearly, we hadn't reached Eigelstein. After more than five minutes of this agonizing wait, we went to the restaurant ourselves around 9:50 pm. It was completely dark inside, so there was no way a pizza could be coming from there (see photo below from 9:56 pm) – and there was no sign indicating "Best of Pizza" at the place. We ended up eating elsewhere. According to our neighbor, the driver then rang our doorbell frantically around 10:20 pm (almost 2.5 hours after we ordered), somehow gained entry to the house, and left two cold pizzas (according to our neighbor, whom we know well) in a soggy cardboard box in front of the door, which we found when we returned. ... We are convinced that the Lieferando reviews are FAKE, as nothing about them adds up.

I'd rather not give it any stars at all. I ordered a pizza last night, and the delivery time was supposedly 50 minutes, but the pizza arrived after 2.5 to 3 hours. When we called to ask how long it would take, we were told it would take about 2-3 minutes, and then the driver would arrive. After 20 minutes, no one was there, and when we called again, they said it would take 1-2 minutes, and after 30 minutes, the food finally arrived. The pizza box was already completely soggy, and the pizza was simply awful. I'd love a refund.