Basierend auf 1.433 Bewertungen gefunden auf 2 Websites
Basierend auf 1.433 Bewertungen gefunden auf 2 Websites
Nº 628 unter 913 unter Dortmund
Nº 7 von 11 Sushi-Restaurant unter Dortmund
Stellungnahmen
Anyone who loves Asian cuisine will love this place. The fish was of a quality I've never experienced before! The waiter gave us excellent advice and great recommendations. Top-notch.
Fabian B. . 2025-11-30
WEITERE KOMMENTARE IN Google
Excellent value for money. Very ambitious staff.
Simon Redlich . 2025-11-25
WEITERE KOMMENTARE IN Google
Friendly staff. Good sushi. Upscale prices.
La Ura . 2025-10-13
WEITERE KOMMENTARE IN Google
The food was pleasant, especially the beer. I'll definitely be back!
Gabriele Hinz . 2025-10-05
WEITERE KOMMENTARE IN Google
The Asian food is really delicious and is located right on the lake 👍🏼
Björn S. . 2025-10-05
WEITERE KOMMENTARE IN Google
Super delicious sushi and a super attentive server! We'll be back!
J. H. . 2025-09-06
WEITERE KOMMENTARE IN Google
The sushi was decent, but the fish could have been much fresher. Additionally, one person in our group ordered meat, and it wasn’t very good.
Mafalda Ramos . 2025-08-26
WEITERE KOMMENTARE IN Google
Very tasty food from the lunch menu. We've spent our lunch break here several times, and so far the food and service have been impeccable. Fresh ingredients, generous portions, friendly staff. We're always happy to come back.
Lars Haucap . 2025-08-19
WEITERE KOMMENTARE IN Google
Very tasty. But it comes at a price.
Markus M . 2025-08-18
WEITERE KOMMENTARE IN Google
It's always delicious 😋 The staff is very friendly and attentive
Marion Brandau . 2025-08-17
WEITERE KOMMENTARE IN Google
Great service and very attentive! Especially with children!
Hendrik van Rahden . 2025-08-13
WEITERE KOMMENTARE IN Google
We go there frequently, and the food is always very good. The sushi is of excellent quality and very tasty.
Martyna M . 2025-08-12
WEITERE KOMMENTARE IN Google
Much quieter than other locations on the promenade and a very good selection of drinks!
Magnus Kranenberg . 2025-08-11
WEITERE KOMMENTARE IN Google
Vietnamese-inspired cuisine, prompt service, unfortunately somewhat Germanized. The quality of the ingredients has declined somewhat. The furnishings are in need of renovation; the seating, in particular, is worn, and the tables are chipped. The atmosphere is quite loud and lively. Cleaning begins at 9:00 PM, and service is only available by phone.
Montgomery Burns . 2025-08-06
WEITERE KOMMENTARE IN Google
The service was very attentive, albeit a bit reserved, but that wasn't a problem. The food was delicious and arrived very quickly. We'd be happy to go back!
maikglm . 2025-08-04
WEITERE KOMMENTARE IN Google
The sushi was good, but the portion size could have been larger. The servers were all friendly and always served quickly. When it's busy, it gets quite loud.
I8 . 2025-08-03
WEITERE KOMMENTARE IN Google
Delicious sushi. We tried the spicy crunch with tuna.
Peter Mayrowski . 2025-08-03
WEITERE KOMMENTARE IN Google
Definitely eat there. It's worth it!
Jeanette Damm . 2025-08-02
WEITERE KOMMENTARE IN Google
Unfortunately, we weren't satisfied. I think you can get good sushi here. But we didn't really enjoy the spicy wok or the red curry. The portions were large. The duck was extremely slimy, and the wok basically just tasted smoky. The spring rolls were delicious.
Fabi von Zimt . 2025-07-30
WEITERE KOMMENTARE IN Google
We waited 30 minutes to order drinks. After an hour, we finally got two beers, one Prosecco, and one Hugo. We're still waiting for the food.
Konstantin Specht . 2025-07-25
WEITERE KOMMENTARE IN Google
It's delicious and cozy here. Very comfortable atmosphere and service. Sushi is fresh and tasty.
Julia M . 2025-07-21
WEITERE KOMMENTARE IN Google
Absolutely. Beautiful ambiance right on Phoenix Lake. Good to very good food quality. Friendly service. Excellent value for money. I'd be happy to go back anytime.
Peter Nagelschmidt . 2025-07-08
WEITERE KOMMENTARE IN Google
You can eat here with confidence. The sushi is excellent, the staff is very friendly, and you sit by the lake. What more could you want? We'll be back!
Alexander Heinz . 2025-06-13
WEITERE KOMMENTARE IN Google
Super delicious, friendly staff who explained everything to us newbies. I will recommend it.
Kathi H . 2025-06-11
WEITERE KOMMENTARE IN Google
I recently visited Best Friends at Phoenix Lake and had a very disappointing experience. I was denied access to the restroom even though I desperately needed one. I understand that restaurants can restrict their restrooms to customers, but the way this was handled was very rude and unaccommodating. It would be helpful if the restaurant posted clearer notices for guests or was more flexible in responding to emergencies. One option would be to charge a small fee for using the restroom when someone isn't a customer. Other than that, the ambiance was pleasant and the food seemed good, but this experience greatly diminished my visit.
Ioakim Loukidis . 2025-06-01
WEITERE KOMMENTARE IN Google
A restaurant with a modern interior. The waiters are rather impersonal. No contact with the customer, neither nice nor nasty. Everything is nicely served on plates. Unfortunately, there is no taste. Under-seasoned dishes, and yet Asian cuisine is famous for its taste. It's a pity, because the dishes looked very nice. We didn't go there again.
Katarzyna Sz . 2025-05-27
WEITERE KOMMENTARE IN Google
Dear Sir or Madam, I would like to complain about an incident that occurred on May 18, 2025, at approximately 1:00 PM in your restaurant, Best Friends Sushi Bar, on the quayside in Dortmund. I was passing through and urgently needed a restroom. Despite my polite request and the explicit offer to pay for use of the restroom facilities, your staff refused me access to the restrooms. I believe this is unacceptable behavior. Restaurants that offer food and beverages have a certain duty of service to the public, and denying access to restrooms, even for a fee, is particularly rude and not customer-friendly. In many cases, this also raises legal concerns, especially if no alternative public restrooms are available nearby. Such behavior leaves a very negative impression and certainly does not meet the standards one would expect from a reputable business. I ask you to take this incident seriously and take appropriate measures to ensure that it does not happen again in the future. Sincerely, Peter Standke
Peter Standke . 2025-05-25
WEITERE KOMMENTARE IN Google
The sushi is okay, but there are better options, but it's okay. The atmosphere is nice. The service is very good.
M . 2025-05-13
WEITERE KOMMENTARE IN Google
The ambience and location are really nice. Directly on Phoenix Lake. Opportunities to sit outside as well as plenty of indoor space. The store is extremely modern and clean. The tables are spaced far enough apart so that you don't hear all of the neighbors' conversations. The service was very good, we were served within 5 minutes. The food also came in a pleasant time. What was ordered: Edamame (for the price - a huge portion) Sakan Soup (incredibly tasty, perfectly seasoned and good quantity) Salmon with vegetables and rice + sidedish (kimchi) - 10/10 Maki Sushi Mix, Special Roll & CrunchyRoll - the sushi was presented very attractively, unfortunately the taste didn't blow our minds away. The interaction of all the components was not harmonious, the rice tasted bland and tasteless, but the quality of the fresh ingredients was good. Unfortunately, we had to ask for the bill twice at the end, even though the store wasn't full. Solid 3 out of 5 stars
Sa Rah . 2025-05-11
WEITERE KOMMENTARE IN Google
Don't understand the good reviews. I go out for sushi often. That was really bad. Didn't taste like anything. Very simply rolled. The sauce with coconut milk was totally watery. We were really disappointed. 4 people only one was OK.
Frank . 2025-05-05
WEITERE KOMMENTARE IN Google
We used to enjoy going to this restaurant. Unfortunately, the food as well as the prices and the cleanliness have completely deteriorated. Unfortunately the service was very inattentive. Empty glasses were not cleared away despite a new drink order, as were used cutlery. Unfortunately, the Thai curry with salmon was inedible. Sauce that separated, vegetables cut way too big, too much undrained eggplant, salmon with skin that was completely limp and squishy because it was completely soaked in this sauce. We ate better Thai curry in a number of fast food restaurants. We sent the curry back and received neither a discount nor a reasonable apology. No Go!!! We won't be coming back...
R. Mik! . 2025-05-02
WEITERE KOMMENTARE IN Google
I used to eat at Best Friends regularly. Now I was there again after a long time: the food is still good, but the service has deteriorated extremely or was even non-existent. We had to draw attention to ourselves for the first order. During our stay we were not asked for a drink once (again). The service staff preferred to talk together behind the counter. Was cleared away while I was still eating - a no-go for me. All in all, quite disappointing. Too bad!
Laura Marie . 2025-04-27
WEITERE KOMMENTARE IN Google
Were there yesterday, it's a restaurant that specializes in sushi. Main courses are not their strength, so they need to be worked on a bit. Currys are too thick and the duck has too little sauce and is very dry. Sushi and spring rolls are great for that :)
Marc Klingenberg . 2025-04-27
WEITERE KOMMENTARE IN Google
Very very good food! Especially the warm dishes, the salmon was perfectly done. Service very nice and friendly. Absolute recommendation
Carlotta C . 2025-04-18
WEITERE KOMMENTARE IN Google
The food is excellent, but the noise inside is already high. Small but fine selection of good wines
Daniel Schuettler . 2025-04-13
WEITERE KOMMENTARE IN Google
Highly recommended, great service, food freshly prepared and very tasty
Rainer Blinne . 2025-03-29
WEITERE KOMMENTARE IN Google
The food is miserable. The duck meat was more boiled than fried. Some of the vegetables were mushy. Appears to be frozen.
Andre Schmidt . 2025-03-28
WEITERE KOMMENTARE IN Google
Everything fine. Service, food and everything around it was only good. A lovely evening.
Ralf S. . 2025-03-26
WEITERE KOMMENTARE IN Google
very very tasty, the best in Dortmund ☝🏻
Mohammad Bakour . 2025-03-19
WEITERE KOMMENTARE IN Google
Top service, top food, everything super fast! We'd love to come back!
Cara Steinlein . 2025-03-18
WEITERE KOMMENTARE IN Google
The summer rolls were delicious and fairly priced. Unfortunately, the red curry with duck didn't convince us - the sauce was very light, tasted more like cornstarch than coconut and had no real heat or spice. Also, the rice was a bit mushy and not much. Overall, we found the price-performance ratio to be rather high.
Mäuschen . 2025-03-09
WEITERE KOMMENTARE IN Google
I've been enjoying eating there for years and I can always recommend it!
Amine K. . 2025-02-28
WEITERE KOMMENTARE IN Google
Always delicious, whether sushi or wok dishes :-) Nice staff and nice view...
Natalia Keller . 2025-02-26
WEITERE KOMMENTARE IN Google
Yes, we would eat there again at any time!!! Awesome!!!
Gaby I . 2025-02-14
WEITERE KOMMENTARE IN Google
We were there yesterday and this time unfortunately very disappointed. Compared to our last visit (almost a year ago), the prices have increased significantly. The portions, on the other hand, have become significantly smaller and of poorer quality. I ordered sushi alone for over 40 euros and wasn't really full afterwards. The makis were averagely thick at best and were filled with so much rice that you couldn't taste any of the actual filling. It's a real shame, but when I spend over 100 euros on a dinner for two, I expect more.
Fabian Ükermann . 2025-02-09
WEITERE KOMMENTARE IN Google
The best sushi in the area – always fresh, incredibly tasty and perfectly prepared! The staff is warm and attentive, and even dogs are welcome here. An all around great restaurant that we would recommend to everyone! We always enjoy coming here.
Rabea Nacar . 2025-02-08
WEITERE KOMMENTARE IN Google
Very high quality, but I only had 4 small shrimps in my wok dish.🍤 Sushi is top 👍🏻
Michael Dechert . 2025-02-08
WEITERE KOMMENTARE IN Google
Best friends should first hire German employees or send the current employees to a German course. The food tastes great, but it's impossible to place an order over the phone because you can't be understood terribly
J F . 2025-02-02
WEITERE KOMMENTARE IN Google
We were greeted warmly, the service was very friendly, sushi 🍣, summer roll, spicy wok, everything was very tasty 😋 would be happy to come back 🙋🏻♀️ 💥 🌻 UPDATE Had dinner with six people today, absolutely recommended, still great quality, good value for money and super friendly staff, we would be happy to come back
Marlene Braun . 2025-01-19
WEITERE KOMMENTARE IN Google
Simply delicious and very friendly
Andre Ksienzyk . 2025-01-04
WEITERE KOMMENTARE IN Google
Highly recommended! Fresh and delicious dishes! Sushi, bowls and specialties!
Vanessa . 2025-01-04
WEITERE KOMMENTARE IN Google
Shop refuses to allow child to go to the toilet on the grounds that it is “for guests only”.
Alex Schönborn . 2024-12-29
WEITERE KOMMENTARE IN Google
The food is okay, nothing exceptional, the service staff is very wrong, unfriendly and not service-oriented. Too bad, it was my first and last visit.
ak . 2024-12-29
WEITERE KOMMENTARE IN Google
Best sushi! Have eaten here several times and never been disappointed. Service was super nice and accommodating! We didn't have to wait long for the food to come. Everything was delicious, sushi, bowl, soup or edamame. Only recommended :)
Aneta Hasnik . 2024-12-26
WEITERE KOMMENTARE IN Google
Service was super friendly, sushi was super tasty and of the best quality. It was only 4 stars, that's just because of the choice of food, it could be a little more. But that is always in the eye of the beholder. Personally, I would go there again at any time 😀
Jens Nagel . 2024-12-16
WEITERE KOMMENTARE IN Google
We were there for lunch. The staff was very friendly. The rooms are modernly furnished. We ate very well from starter to dessert, and everything was already served. Price/performance is absolutely top. You also have a beautiful view of Lake Phoenix
Galli . 2024-12-13
WEITERE KOMMENTARE IN Google
Very nice staff, great food, nicely presented, a little expensive. It's normal for sushi, but we often get around 50 euros per person.
3rdFriend . 2024-11-11
WEITERE KOMMENTARE IN Google
Great located restaurant. Cozy, modern, polite staff, delicious bowls. Highly recommended.
Iris Käßler . 2024-11-09
WEITERE KOMMENTARE IN Google
The fish is fresh. And you can taste it. Great service and a fair price.
Andreas Bartel . 2024-11-09
WEITERE KOMMENTARE IN Google
Great quality, good atmosphere too. Price is justified.
Jascha Kort . 2024-11-05
WEITERE KOMMENTARE IN Google
Everything's fine. Food super good
Gabriele Kort-Zindel . 2024-11-03
WEITERE KOMMENTARE IN Google
I recently had dinner here with my husband and not the first time. You will receive a friendly welcome and will always be noticed promptly if you have a concern. The dishes come to the table at exactly the right time. If you expect to spend a little more money, you can spend a wonderful culinary evening at the Best Friends restaurant. We'd love to come back.
Cora Stepper . 2024-11-01
WEITERE KOMMENTARE IN Google
Are here at least twice a year and the food is always very good! We only eat vegetarian sushi and the awareness of this, as well as restrictions e.g. due to pregnancy, is very good! Special requests are accommodated without any problems! It can sometimes be a bit noisy at peak times. I'm looking forward to the next visit!
Jan Homann . 2024-10-31
WEITERE KOMMENTARE IN Google
I often come here with friends. The sushi is always of good quality. there is a large selection of sushi and fusion cuisine. You can sit nicely in the restaurant. The outdoor area with a view of Lake Phoenix is also very beautiful.
Aaron L . 2024-10-25
WEITERE KOMMENTARE IN Google
I was there with my friends. The atmosphere is very cool, you can clearly see the lake. But I gave it a 3 for the food, since the sushi was crooked and a little sour. I really liked the presentation from the waiter. Thanks a lot! Next time I will only order soups and saki maki.
Maria . 2024-10-18
WEITERE KOMMENTARE IN Google
I'm shocked that it has such good reviews, it was our first and last time there. I didn't like the sushi at all, so the people who think it's delicious probably don't know much about sushi. I recommend Ong bui 100% because it has really delicious sushi
Rita . 2024-10-07
WEITERE KOMMENTARE IN Google
Very tastier food. Gladly again.
Heiner Walta . 2024-10-07
WEITERE KOMMENTARE IN Google
High volume level - but also normal for many guests ☺️
Sandra Lennartz . 2024-10-02
WEITERE KOMMENTARE IN Google
We have been to Best Friends many times and we always enjoyed it. The atmosphere is very inviting and nice, the food is always delicious. The employees are all super friendly and nice. Unfortunately, after we placed the first order, we were "forgotten". We were not asked any further questions about drinks or other food. We always had to wait and search for a long time before we could get an employee to notice us. That was a shame and actually a shame for best friends, because we would definitely have ordered more drinks... Otherwise, it's really always worth a visit.
Jess . 2024-09-30
WEITERE KOMMENTARE IN Google
I definitely recommend for everyone 👍 I forgot my cell phone, luckily I got it back. Very nice and tidy staff. Full respect from me 👍 Thank you very much 🙏💐🤠
Dilik 1979 . 2024-09-26
WEITERE KOMMENTARE IN Google
Food was very tasty. We'd love to come back.
Katharina Pehlke . 2024-09-19
WEITERE KOMMENTARE IN Google
We've been here several times and it's great every time! The sushi is absolutely fresh and very tasty and the service is always super friendly, absolutely recommended!
Julia B. . 2024-09-02
WEITERE KOMMENTARE IN Google
Very bad service, they won't let you go to the toilet even in the biggest emergency. Although 5 euros were offered for use. Simply inhumane!
Thomas Weber . 2024-08-31
WEITERE KOMMENTARE IN Google
I can't recommend the service at all!
Karolin Weber . 2024-08-31
WEITERE KOMMENTARE IN Google
Very tasty sushi, the prices are very good for the good quality and the large quantity (usually 2 nigiri or 6-8 maki). We made a reservation, but we didn't have to. Due to the good weather, the tables outside were also well occupied. If the tables outside are no longer available in bad weather, a reservation must be made. We didn't find the atmosphere that nice. That seemed rather cold and not very cordial.
Jonathan Menking . 2024-08-24
WEITERE KOMMENTARE IN Google
Best sushi in Dortmund and the surrounding area! By far it's just top 👌🏼Price performance is also good. The service is always friendly :) Sushi with a lake view, what more could you want?
Diana S. . 2024-08-22
WEITERE KOMMENTARE IN Google
The location of the restaurant is nice, right on the lake promenade. The surroundings are all very nice, the ambience of the restaurant is a bit cool. The service is very friendly. The portions are generous, so the price is justified. In terms of taste, the food is quite good, but the recipe from some other providers is a little more refined in taste. Unfortunately, homemade iced teas could not be ordered without cane sugar/syrup. Other providers prepare homemade iced teas after ordering and can offer a low-sugar preparation. That's why I deducted one star for the meal. Basically, I can recommend a visit with a clear conscience.
Sonja Rosić . 2024-08-18
WEITERE KOMMENTARE IN Google
Good sushi, nice location and fair prices
Leonhard Jeger . 2024-08-15
WEITERE KOMMENTARE IN Google
I just like eating sushi! The staff are very friendly, the food is always good! I like sitting outside where you can look out over the lake!
Uta Brümmer . 2024-08-11
WEITERE KOMMENTARE IN Google
Very good sushi with a view of Lake Phoenix. Nice, courteous staff. Prices are absolutely reasonable.
Chris Mic . 2024-08-10
WEITERE KOMMENTARE IN Google
We ate here for the first time today with a friend and we were really impressed. The waitresses were consistently friendly and attentive and the outside seating was clean and well-kept. The food was then awesome. Top price-performance ratio. Ate No. 42: spicy wok vegetables with chicken and beef. Since neither of us eats extremely spicy food, we also received a milder version. So I will definitely come here again.
A K . 2024-07-31
WEITERE KOMMENTARE IN Google
The food is delicious. The portions are rather small for the price. But the view is nice
Sena Lys . 2024-07-24
WEITERE KOMMENTARE IN Google
Wow, the sushi was to die for. The best we have eaten so far. A culinary delight. Will only eat sushi here. 12/10 🍣
Domenika O. . 2024-07-14
WEITERE KOMMENTARE IN Google
I was here for the first time today and I'm thrilled. Have rarely eaten such good sushi. Wasn't here the last time.
Marita Wagner . 2024-07-12
WEITERE KOMMENTARE IN Google
Very nice service and delicious food.
Thomas Schuch . 2024-07-11
WEITERE KOMMENTARE IN Google
The waiter is very rude, he has to first learn how to deal with the customers and act 👎🏼
ahmed alyafei . 2024-07-07
WEITERE KOMMENTARE IN Google
Leckeres Sushi und Sashimi plus einige andere asiatische Spezialitäten. Lockere Atmosphäre, schöne Außenterrasse mit Seeblick. Essen kam sehr schnell, freundliches Personal und angemessenes Preis-/Leistungsverhältnis
Christian H . 2024-06-30
WEITERE KOMMENTARE IN TripAdvisor
My 3 year old daughter had to go to the toilet for a moment. However, we were not let. I can understand that you don't let everyone who wanders into the customer toilet, but I lacked empathy when it comes to small children. I even said I would pay but was refused. Thanks for nothing and good business
Vyper_ Evox . 2024-06-23
WEITERE KOMMENTARE IN Google
It would be great if the set menus were arranged more preferably and in pieces. Other than that, everything was fine.
Zeynep Kaya . 2024-06-18
WEITERE KOMMENTARE IN Google
Reasonably priced lunch, friendly service
Herwig Scharpe . 2024-06-13
WEITERE KOMMENTARE IN Google
Very nice restaurant, which is more than okay in terms of price. The toilets were very clean and we had a very good lunch
Jana Klomfas . 2024-06-12
WEITERE KOMMENTARE IN Google
Relaxed location, very nice staff and good food!
Franca Veltrup . 2024-06-11
WEITERE KOMMENTARE IN Google
Always delicious and fresh sushi.
Viktoria Pashos . 2024-06-10
WEITERE KOMMENTARE IN Google
Fast service, great cost/quality Also the Ebi Wok dish is a recommendation! Gave 4 stars -- Update 9.6 24 Took them 15 minutrs to bring me a card, an extra 20 minutes to take my order. It wasnt full. Waiters that bring stuff dont looj around if others would like their attention. Sad how much this place changed.
Saskia “Panda” Ja . 2024-06-09
WEITERE KOMMENTARE IN Google
Extremely bad service, part of the order is forgotten. Staff unfriendly and incompetent. Extremely loud and crowded. Food not good for the price. Extreme waiting times. Generally a bad experience and a bad stay.
Lara . 2024-06-09
WEITERE KOMMENTARE IN Google
Eating really bad, only eating with sauce, no meat, nothing
Marcel Dorsch . 2024-06-01
WEITERE KOMMENTARE IN Google
Food very good, value for money good!
Michael Knorr . 2024-05-21
WEITERE KOMMENTARE IN Google
In terms of taste, it’s one of the best sushi in Dortmund. Overall, very good cuisine.
c t . 2024-05-19
WEITERE KOMMENTARE IN Google
Best Friends Sushi always offers fresh and delicious food that my children also love. The location on Lake Phoenix and the quality of the food make every visit a pleasure.
Tareq Hakim . 2024-05-14
WEITERE KOMMENTARE IN Google
You don't order on fancy iPads here. In return you get really good food from nice people.
Pettan Buchs . 2024-05-07
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
Ähnliche Restaurants in Dortmund

535 Stellungnahmen
The sushi was completely tasteless, the rice overcooked and bland. The shrimp in the sushi had an unpleasant odor. The "Japanese chicken" for 7 euros was smaller than a pea and harder than a rock. Furthermore, the sushi portions for delivery were significantly smaller than in the restaurant – a complete rip-off! An absolute disaster, not recommended.

449 Stellungnahmen
This used to be my absolute favorite sushi place – unfortunately, things have changed dramatically. The quality has deteriorated significantly; almost every order contains errors, and if you point it out over the phone, you're treated rudely. Delivery times are now twice as long as they used to be, and the taste of the sushi has also deteriorated considerably. It's a shame, because I used to really enjoy ordering here.

475 Stellungnahmen
Delicious sushi and fair prices, but I'm deducting one star because the selection (on the little boats) wasn't very varied the evening we were there (a weekday). We still left satisfied though :-) Thank you.

708 Stellungnahmen
€130 for stress, waiting, and cold food – no thanks! We ordered €130 and were served a minor drama instead. After waiting for over two hours and making three calls, we were first told: "The food is on its way." Then suddenly: "We don't have your address." The third call was the bombshell – the employee simply said: "Then order somewhere else." No sooner said than done. We had barely ordered somewhere else when the doorbell rang – and suddenly the driver was at the door. So they knew the address after all. The food was cold, of course, and some of it was raw fish that had been on the road for hours. When the restaurant called again and said we should take the food anyway, we asked if they could at least negotiate a price reduction. The answer: "No." So we declined the food. Nobody eats raw fish that's been driven around for two hours. No "sorry," no consideration, no understanding – just excuses and rudeness. For €130, I expected at least respect and some customer service. Instead: an evening of frustration. Conclusion: Once and never again. 👎

161 Stellungnahmen
I didn't really want to comment, but unfortunately I have to say that the quality of my last two orders has declined significantly. The time before last, I thought it might just be an off day – the rolls fell apart, and I had to scrape some of the rice out of the packaging. It's a shame, the sushi used to be really excellent. I won't be giving it another try. All the best.