Basierend auf 832 Bewertungen gefunden auf 2 Websites
Basierend auf 832 Bewertungen gefunden auf 2 Websites
Nº 1866 unter 3246 unter Hamburg
Nº 156 von 238 Italienisches Restaurant unter Hamburg
Stellungnahmen
Really nice Italian restaurant, simple but elegant. Loved it.
Brahu PS . 2025-05-03
WEITERE KOMMENTARE IN Google
Great little place to stop and get your fill! And not too expensive too! Unfortunately they don't speak French but do very well in English, we were able to make ourselves understood very easily! The cuisine is good and generous.
Zey M . 2025-04-28
WEITERE KOMMENTARE IN Google
It's super delicious! We were there once and have been ordering regularly since then. I would say I think it's better than the Spaccaforno series in HH
Juli Nägi . 2025-04-25
WEITERE KOMMENTARE IN Google
We had dinner there last night. Unfortunately, the waiter poured half the cola over my things when serving. The floor was not cleaned afterwards. My food was completely fried and my whole throat burned. I made pasta with a cream champion sauce. My husband's pizzas were okay. Because I complained about my food, the waiter wanted to prepare something new, but I didn't want it anymore so I didn't have to pay for it. That was okay.
Heike Baumann . 2025-04-22
WEITERE KOMMENTARE IN Google
Small restaurant with Italian cuisine near the Landwehr S-Bahn station. I discovered Bella Luna via TikTok and was therefore very excited about the experience. Unfortunately, the atmosphere wasn't that appealing to me. The prices were excessively high. The main course was served before I finished the starter. My drink arrived late. Contrary to what is stated on the website, the store does not accept credit cards. This is outdated and not very customer-oriented. But the food was delicious.
Oskar Vitlif . 2025-04-17
WEITERE KOMMENTARE IN Google
The food was delicious, the portions were large, the food is Halal as far as I know
Kofi Denteh . 2025-04-09
WEITERE KOMMENTARE IN Google
Very nice service! I used Gorgonzola pasta, lasagna and truffle pasta and everything was great! Very large portions and fair price.
Kilian “Kilian” Scheer . 2025-03-29
WEITERE KOMMENTARE IN Google
The people who work there have no desire to be there at all. One employee knocked over a friend's drink while distributing the drinks and completely wet two cell phones and her pants. It happened, we're all just human, but there wasn't even a reasonable excuse, a towel to dry her off or anything like that. Afterwards we had to wait forever for the food, which doesn't correspond to the prices at all. I don't recommend anyone
Aleyna A . 2025-03-23
WEITERE KOMMENTARE IN Google
We were there to break our fast. The waiter tried very hard to ensure that everything was on time and also gave us a glass of water. very very friendly. And extremely delicious. Thank you Mehdi.
Melisaapkz akr . 2025-03-05
WEITERE KOMMENTARE IN Google
Unfortunately it's no longer what it was. We came from out of town to eat with you at least once a year and were always satisfied for five years. Yesterday I ordered the always perfect truffle pasta and then it was refined with cream sauce. This is an absolute scandal in Italian cuisine. Unfortunately, cream is a GERMAN problem and has ZERO place in a sensible truffle pasta. Unfortunately, the excessive cream also made us sick. The service staff was also not customer-oriented, so they didn't check whether drinks needed to be replaced and we were left stranded for at least 30 minutes until we left in frustration. Tables were not cleared promptly, even though only three tables within the restaurant were occupied. It was really very disappointing and we are used to different things. Maybe someone who has influence reads it and you change it back to the old standard, because unfortunately not like that.
Stephanie Behn . 2025-03-01
WEITERE KOMMENTARE IN Google
Waited 1.5 hours for the food for 2 people and it wasn't worth the wait as it was tasteless.
D. Ztr . 2025-02-23
WEITERE KOMMENTARE IN Google
Not even worth 1 star!!! After 1.5 hours of waiting we got our food and it wasn't busy. Food didn't taste like anything, meat was completely tough and had the consistency of rubber. Even just cooked pasta tastes like more. So what is the chef actually doing in the kitchen??? Kitchen employee stands in the kitchen and eats pasta from the pot with his fingers... Salt and pepper shakers from several tables were empty, so you couldn't even try to save the dish yourself. The waiter was completely overwhelmed. Doesn't even ask you if the food is okay or if you're satisfied. If they only take cash, they should have enough change on hand and not hope that more money will be donated. You just have to worry about things like that when you can only pay with cash. Really a disgrace. The whole store is pretty disappointing. Should have gone to McDonalds instead.
sydney molkenthin . 2025-02-23
WEITERE KOMMENTARE IN Google
Never again service disaster and food only comes after 1.5 hour and it didn't taste good at all!!!!!
Can Kuru . 2025-02-22
WEITERE KOMMENTARE IN Google
A terrible visit to a restaurant. There was a larger group in front of us who ordered. We sat down & after 15 minutes it was so cold that I had to cover my legs with my scarf. The group was served. After it had been gone for 20 minutes, our food arrived. We waited a total of 1.5 hours for truffle pasta! When serving it at the table, the waiter splashed the sauce around and tossed the pasta in the Parmesan for so long that it ended up completely cold on the plate. In addition, the noodles were completely overcooked. The food tasted bad, only the shaved truffle was okay. A table of the guests who came after us had already been set up because the waiter didn't even offer a drink after 20 minutes. While I complained that the pasta was cold and overcooked and we waited 1.5 minutes for it, the waiter prepared himself a small portion from the remaining pasta in the Parmesan wheel instead of serving the guests or cleaning up the table, which had already been abandoned by the large group for 35 minutes. In the end we didn't pay anything for our stay, that was the only positive thing about visiting bella luna. The waiter said straight away that we shouldn't pay anything and just leave. Apparently they already know this procedure there. I would strongly advise against it... maybe it was just a bad day for the cook and the waiter, but that's not how you run a restaurant and that shouldn't happen!
Sophie S. . 2025-02-19
WEITERE KOMMENTARE IN Google
Unfortunately we didn't have a good experience. We were accused of having given the wrong time for our reservation (of course that wasn't the case. We called there as a group). On top of that, we weren't greeted warmly.
Shantel Owusu - Sekyere . 2025-02-18
WEITERE KOMMENTARE IN Google
Unfortunately they were very rude. I called on Friday evening to reserve a table. When I was finally able to reach someone, I was told to call again in 30 minutes. I found that strange. I later called again and was told a table was available at 7pm. I thanked him and hung up. When I went there with my friends, we were told that we had a reservation at 6 p.m., even though that wasn't true. My friends were on the call and also heard me say 7 p.m. The waitress was very rude and told me to clarify this with the man behind the counter. My friends and I decided to go to another restaurant. I will never set foot in this restaurant again and cannot recommend it.
Alice Oppong . 2025-02-16
WEITERE KOMMENTARE IN Google
We had the pleasure of eating pasta at Bella Luna today and it was simply amazing! The pasta was a smooth 10/10 – perfectly al dente, with a wonderfully flavorful sauce that you just have to enjoy. We would particularly like to highlight our waitress: she was incredibly friendly, personable and had such a cool, relaxed manner that we felt comfortable from the first moment. The service was attentive, warm and exactly what you want for a successful restaurant visit. We can only warmly recommend Bella Luna Pasta and will definitely come back. Thank you for the great experience!
Berna Agcalar . 2025-02-16
WEITERE KOMMENTARE IN Google
Unfortunately an extremely disappointing experience. A colleague told us on the phone that everything was fully booked, but that there was currently a table available and that we were guaranteed this place if we were there in 10 minutes. We arrived after just 8 minutes, only to be turned away. The colleague on site explained to us straight to our faces that we probably couldn't sit on the floor and that everything was fully booked. Nobody knew anything about the phone call. It was more than annoying to have set off completely unnecessarily. I would have really liked to try the highly praised truffle pasta, but the disastrous service ruined that.
André Santos . 2025-02-14
WEITERE KOMMENTARE IN Google
Absolute disaster. Were there on February 14th, 2025 and have never experienced anything like this. After 15 minutes the waitress came to take our drinks. The restaurant is relatively small so there weren't many guests there. After we placed our order and after 40 minutes our patience was slowly running out, we asked about the dishes and were told the chef was there. After another half hour we were told "I'm sorry, but he's really cooking the food now." Well, after 1 hour 40 minutes the food arrived at our table. The order was completely wrong. My partner had ordered pasta aglio e olio with prawns and got a tomato sauce with 3 prawns. I ordered pasta in tomato cream sauce and got pasta with milk. Nobody came to our table to ask if everything was okay. When I paid I told the waitress that pasta aglio e olio is not tomato sauce and she just said she had no idea and was a car salesman. I was just wondering if this was supposed to be a joke and if there were hidden cameras somewhere and someone would immediately break up the whole joke, but no. Wasted 2 hours of time, the food didn't taste good and arrived wrong, the restaurant was dirty and no one in this shop knows anything about gastronomy.
E. . 2025-02-14
WEITERE KOMMENTARE IN Google
We had reserved a table for two and were greeted when we entered the restaurant and asked if we had reserved. A “Good evening, welcome” would definitely have been friendlier here. We ordered truffle pasta, a pizza and white wine. The food was okay, it's just a matter of taste. Unfortunately I didn't like the salami on my pizza. But the fact that the white wine was served with several ice cubes was strange. At least we didn't order a spritzer. We then took the ice cubes out of the glass ourselves. According to the website, card payments are possible in the restaurant, but “cash only” was accepted (only that evening?). According to the operator, the device was broken and there was a note hanging on the window that said “Cash only”. If the reader was really defective, guests should have been made aware of this before ordering their food, as the note could easily have been overlooked. However, I read in other reviews that cash has probably been the only means of payment for some time. We definitely won't be coming back.
Aylin Yörenc . 2025-02-14
WEITERE KOMMENTARE IN Google
Never again!! I ate at this restaurant, ate a tiramisu and then got food poisoning. Severe stomach cramps, nausea and vomiting – just plain bad. Something like this shouldn't happen! Why would you serve something spoiled?
Beheschta . 2025-02-06
WEITERE KOMMENTARE IN Google
We got serious food poisoning! I was just in the hospital for 3 days and I'm pregnant. My son, who is not even 2 years old, is also affected. Never again!
M.P. . 2025-02-04
WEITERE KOMMENTARE IN Google
Super delicious food, very child-friendly, everyone there is very friendly! A great little restaurant, pleasant crowd... just nice to eat there in Hamburg!!!
FABIENNE HETZEL . 2025-02-03
WEITERE KOMMENTARE IN Google
The restaurant was more than cold. The first course was not very Italian. No red wine available. The pasta was for sure not fresh and hand made as declared. Overall very disappointing and not worth the money.
I “Bux02” . 2025-02-03
WEITERE KOMMENTARE IN Google
Very tasty food and great service. Definitely coming back.
Phil Hamann . 2025-01-18
WEITERE KOMMENTARE IN Google
Staff very nice, pizza rolls and pizzas freshly prepared and very tasty! Unfortunately there was no Pils yesterday and there is no freshly brewed tea (e.g. fresh mint). It was too cold in the restaurant and therefore a bit uncomfortable.
Antje Dedeoglu . 2025-01-06
WEITERE KOMMENTARE IN Google
I made reservations 3 days in advance for a larger group for a birthday, and what we experienced there was nothing short of adventurous and disappointing. There were problems right from the start: I wanted to order two bottles of champagne to toast - there were no champagne glasses, so we had to drink our champagne out of Cola glasses. In addition, only one bottle was kept cold. On a Saturday evening, further problems arose: it took forever before we were asked for drinks, and when we finally ordered drinks, there was suddenly no beer left - the alternative was wheat, which was then served in a large beer glass. With the drinks we also ordered food, which was a long time coming. In the meantime we were given one without explanation! Tuna pizza delivered – for 11 people! Tuna is really not the most popular topping and was therefore not something for everyone to satisfy their first hunger. But that was only the beginning of the disaster. When the waiter came back to us after a very long wait, he told us with an inappropriate laugh, as if he found it really funny, that there were no more sucuk for the sucuk pizza we had ordered. He asked if salami would be okay too. It is incomprehensible why we were not informed of this when we placed the order. In addition, the pizza should contain not only sucuk, but also feta, corn and peppers - all of these ingredients were missing from the pizza served! Instead we just received a regular pepperoni pizza. We had to wait over an hour and a half for the food, which was then served staggered. The truffle pasta was neither seasoned nor cooked in salted water and arrived almost cold. One dish was almost forgotten: the Caesar salad, which was then served as a simple salad with chicken, but without the typical ingredients and the Caesar dressing. Instead, the salad was served with balsamic vinegar and corn - which had nothing to do with a real Caesar salad. Really disappointing! During the entire time we were there, we weren't even asked if we wanted another round of drinks or if everything was okay. The whole thing was then rounded off with 3 tiramisu “on the house”. A nice gesture of course, but that in no way compensated for the completely unprofessional service and chaos. Neither an apology nor an explanation that there might be delays due to group size. When I listed a few points that went wrong while paying and complained, no understanding was shown, they apologized again and blamed everything on a colleague who simply didn't come. I was accused of being a little more empathetic. I fully understand that short-term staff shortages can occur and also that it is generally difficult to find staff. I also understand that with a large group it may take longer. But if nothing is communicated, if there isn't even a basic level of service, then I have no understanding. I'm sure that one of my colleagues, if he had come to work, wouldn't have done much better - unless he could have conjured up champagne glasses and beer, for example ;) If you accept a reservation for a larger group, you should be able to serve them properly and provide appropriate service. Unfortunately, that wasn't the case here at all. It was the worst experience I've ever had in a restaurant - never again. Even one star is too much for this experience!
Lena Palsbröker . 2025-01-05
WEITERE KOMMENTARE IN Google
Absolutely no recommendation! We had made reservations for New Year's Eve at 8pm and then when we arrived we were told they were closing now. At first I assumed it was fun because the waitress laughed very funny. Well, they'll never see me again.
Klaus Kinski . 2025-01-03
WEITERE KOMMENTARE IN Google
Extremely poor quality. The delivery took too long. The “homemade tiramisu” is 3 cookies topped with whipped cream and a strawberry on top 😀 The pizzas had what felt like tomato paste as a sauce.
Wanök Popka . 2025-01-01
WEITERE KOMMENTARE IN Google
An absolute disgrace... reserved for 8 p.m. on December 31st. arranged by phone the day before. When we arrived, we and 4 other couples were told that they were now closing and we couldn't get a table anymore. NEVER AGAIN!!!
Luisa Laschke . 2024-12-31
WEITERE KOMMENTARE IN Google
Unfortunately, I expected a lot more, especially when you see all the Instagram stories about this shop - but unfortunately it has nothing to do with a good Italian! Unfortunately one of the worst restaurants I've ever been to. Service was a disaster, several dishes were prepared incorrectly. Food tasteless, not properly seasoned.
M D . 2024-12-15
WEITERE KOMMENTARE IN Google
Our reservation was forgotten, the starters arrive 25 minutes late and the last one arrives almost at the same time as the main course. Despite the orders being compared three times, they were incorrect. Be it salmon pasta, broccoli pasta or aglio y olio, all the dishes tasted the same. Prices are okay, but you should still bring your own spices.
Bryan . 2024-12-15
WEITERE KOMMENTARE IN Google
The food was really tasty, the service attentive with a touch of magic. The ambience? Unobtrusive but pleasant - just right for concentrating on what's important: the next bite. Overall, a successful visit.
Sam Zi . 2024-12-14
WEITERE KOMMENTARE IN Google
Warning! It's a terrible place for food. Tasteless pasta and weird tomato soup. The most unforgivable thing was the bread. It was not even regular bread. Like cheap burger bun. You can find normal bread in Aldi opposite of the restaurant. Plus, the waiter even forgot to bring the soup.
Fan Hongdou . 2024-12-06
WEITERE KOMMENTARE IN Google
Discovered by chance. Nice little shop with very tasty food and really good portions for the price
julian schmitz . 2024-12-06
WEITERE KOMMENTARE IN Google
I visited both Bella Luna and Louis Croque and loved both restaurants! In both cases the service was extremely professional, attentive and friendly. You immediately feel welcome and in good hands. The food was absolute perfection! From the quality of the ingredients to the preparation - simply delicious. Every dish was a highlight in terms of taste and was served with great attention to detail. I can fully recommend these restaurants. A perfect place for anyone who wants to enjoy first class service and excellent food!
Mahin Sepahyar . 2024-11-25
WEITERE KOMMENTARE IN Google
Wir waren zu zweit da. Das Ambiente ist schön und die Karte wird auf dem Handy via QR Code geöffnet. Keine EC Zahlung möglich. Wurde übrigens nicht darauf hingewiesen. Die Auswahl war super und wir haben uns sehr darüber gefreut. Die Getränke kamen schnell, die Vorspeise war ok und die trüffelpasta waren wirklich richtig richtig schlecht. Die anrichte war vielversprechend aber es hatte selbst mit sehr viel Salz und chillisalz leider sehr schlecht geschmeckt. Nach dem Essen saßen wir ewigkeiten, keine Nachfrage wegen Getränke kein abräumen der Teller. Wir hatten dann bezahlt. Kellner wirkt lustlos, distanziert und nicht sehr freundlich. Würde ich leider nicht mehr empfehlen. Hier trügt der Schein gewaltig,..
Andelka M . 2024-11-19
WEITERE KOMMENTARE IN TripAdvisor
Very tasty, super friendly! Guys, keep it up!
Anke Lindner . 2024-11-17
WEITERE KOMMENTARE IN Google
Good food and okay service. The restaurant is a bit old.
Karl Zink . 2024-11-05
WEITERE KOMMENTARE IN Google
I waited over 1.5 hours for my food and the wrong pizza was delivered to me. So I'm really dissatisfied, it wasn't cheap either but that's not my point, but I expect the right food to be delivered to me at slightly higher prices
Stella Müller . 2024-11-04
WEITERE KOMMENTARE IN Google
Calzone not recommended... very peppery everything... a shame
FriesinNord Hansen . 2024-10-30
WEITERE KOMMENTARE IN Google
Pasta in truffle cream sauce was like pasta in cream soup. Unfortunately the taste has also deteriorated significantly. Unfortunately they were the worst noodles I've eaten. Back then it was one of the best stores for me, today it's a flop. Super expensive, very small portions and it didn't taste like anything. Was my last visit
Tanja Mikija . 2024-10-23
WEITERE KOMMENTARE IN Google
Watery and tasteless pasta, which is not surprising considering how it was prepared. I mean, pouring hot water on a parmesan wheel to melt the cheese is unorthodox at best. The service was perfunctory. Cash only payment. In a restaurant. In 2024.
Dmitri Popov . 2024-10-17
WEITERE KOMMENTARE IN Google
There were 10 of us, the truffle pasta didn't taste like truffles, the tomato soup was hot water with a little tomato paste. All 10 people were not satisfied. All the dishes were very nicely prepared, but the taste was nothing at all. Too little salt, bland, a shame. 2 meals came when the others were almost ready. In addition, 2 menus were forgotten. So we don't go there anymore. ...It's a shame, but something needs to change.
Patrick Meier . 2024-09-27
WEITERE KOMMENTARE IN Google
Had dinner at the restaurant today. Doors were open all evening, even though it was very cold and there was a lot of draft. You can eat salad like a rabbit from the garden - no real dressing except a little balsamic for the look, very dry and tasteless. My friend had the truffle pasta, which was tossed in a parmesan wheel, this was served cold and swimming in oil. Likewise, the Parmesan was already firm and lumpy when served. I actually wanted to eat lasagne - it wasn't available, so I opted for pasta with chicken. The pasta was well seasoned and there was plenty of sauce, but you could find the chicken pieces and count them on one hand. When we wanted to pay and I handed a bill to the waiter, I was asked: "How much should I pay?" - comes across as if you depend on tips. A question like that doesn't work at all, because the customer expresses himself how much he would like to tip. Basically we were served quickly, but the table and empty plates were only cleared after we had paid - that's not good service. In a restaurant the following applies: "Customer = King" - that is definitely not the case at Bella Luna!
Julia Dötterl . 2024-09-14
WEITERE KOMMENTARE IN Google
Unfortunately, the evening at Bella Luna wasn't as nice as hoped. The bread was very dry, the olives came straight from the jar and the Aperol was the color of rosé wine. The Aperol was "improved" but still tasted strange. Afterwards we realized that the drink was just Aperol and mineral water. We ordered the truffle pasta, which unfortunately was dripping with oil and only tasted slightly of truffles. You can get them much better elsewhere for €19. We had the feeling that the staff were only helping out exceptionally that evening, as the service was very disappointing. The tables were not set, the cutlery that was brought later was dirty and the plates (even at neighboring tables) were not cleared for a long time. Because of the otherwise positive comments, we were a little shocked after our visit. Therefore, unfortunately I cannot recommend the Bella Luna at all.
Lena Hönisch . 2024-09-03
WEITERE KOMMENTARE IN Google
Pizza was ok but took nearly an hour to arrive while only 4 tables were occupied. Cash only but barely any change. Service was friendly.
Simon Bernhard . 2024-09-01
WEITERE KOMMENTARE IN Google
WARNING, NEVER ORDER from here! I ordered Uber Eats, they kept saying it was delayed but would arrive at my hotel in 5 minutes. Kept delaying 5 minutes at a time for over 1,5 hours. Then cancelled my order :) Incredibly poor customer service.
Matilda Gratte . 2024-09-01
WEITERE KOMMENTARE IN Google
Laden wirkte ganz nett. Schönes Ambiente und an dem Abend auch recht ruhig. Es waren mit uns 3 Tische besetzt. Wir bestellten 2 Pizzen ( Caprese, also Tomate, Mozarella und Oceania, also Rucola und Garnelen) und einen Beilagensalat. Während wir auf unser Essen warteten fiel uns auf, dass der Kellner/Koch den Laden alleine schmiss, dementsprechend lang dauerte unser Essen auch (ca. 40min). Zu unserer Verwirrung wurde dann ein Salat und 2 Vorspeißen gebracht. Die gaben wir natürlich gleich wieder mit. Wir hatten ja Pizza bestellt… . Nach Entschuldigung nahm er die Vorspeisen wieder mit. Wie man Pizza und Vorspeise verwechseln kann ist mir zwar immer noch ein Rätsel, aber egal. Die Vorspeisen waren auf jeden Fall das Äquivalent zu den Pizzen. Also einmal Tomate Mozarella und einmal Garnelen mit Rucola. Und so doof ich Essensverschwendung finde, einfach die Vorspeise auf die Pizza zu knallen geht gar nicht, zumal da noch Balsamico drauf war… . Die Pizza war dementsprechend schlecht und fade, was nur noch vom Salat überboten wurde. Dieser bestand zur Hälfte aus Dosenmais und war nur mit einer riesen Menge Balsamico angemacht, dementsprechend sauer und trocken. Wirklich schlecht! Im Großen und Ganzen für uns leider enttäuschend, auch wenn mir der Kellner/Koch leid getan hat, weil er den ganzen Laden alleine schmeißen muss.
MC I . 2024-08-28
WEITERE KOMMENTARE IN TripAdvisor
Very tasty food and very friendly and attentive service. I would like to come here again during my time here in Hamburg.
Nadine Wallisch . 2024-08-25
WEITERE KOMMENTARE IN Google
Bella Luna is undoubtedly a gem among Italian restaurants. The culinary experience offered here is of the highest quality and deserves the highest recognition. As soon as you enter the restaurant you feel like you have been transported to an authentic Italian atmosphere, which is perfectly rounded off by the friendly and attentive staff. The menu is eclectic and offers a wide selection of Italian classics, with pizza being undoubtedly the highlight. The dough is perfect: crispy on the outside, airy on the inside and with a pleasant lightness that makes it hard to eat just one piece. The tomato sauce is fresh and flavorful, and the toppings are top quality, be it the melted mozzarella, fresh basil leaves or spicy salami. In addition to the pizza, the other dishes are also highly recommended. The pasta is served al dente and refined with sophisticated sauces that pamper the palate. Particularly noteworthy is the lasagna, which is prepared with attention to detail and offers explosions of flavor in every layer. The desserts shouldn't go unmentioned either. The tiramisu is a must – light, creamy and perfectly sweet. It is the ideal end to an exquisite meal. Bella Luna is a place to visit when you not only want to fill up but also want to enjoy and be pampered. The high quality of the food, coupled with the pleasant atmosphere and excellent service, makes this restaurant an essential destination for all lovers of Italian cuisine. Every visit here is an experience that you won't quickly forget.
Mahnaz Sepahyar . 2024-08-19
WEITERE KOMMENTARE IN Google
In 2021 and 2022 the food (pizza, pasta and salad) was much better. Unfortunately it hasn't been good since the new owners. Way too expensive.
Sophia S. . 2024-08-19
WEITERE KOMMENTARE IN Google
As we were waiting for our food, the boss angrily came into the restaurant to very loudly criticize an employee. Unfortunately, we noticed all of this and it really dampened our desire to eat. Other guests were also uncomfortable and some even left. The food was ok, but not Italian!
Norbert Hufnagel . 2024-08-15
WEITERE KOMMENTARE IN Google
It was very tasty, very nice and friendly service (Mr. Kiyomars)
Mechthilde Ginster . 2024-08-06
WEITERE KOMMENTARE IN Google
Unfortunately the pizza and the pasta didn't taste good at all and were very expensive
Ramazan Kara . 2024-07-31
WEITERE KOMMENTARE IN Google
I ordered via Lieferando. The first error here in the app is that there is no minimum order value. Unfortunately that was wrong, you had to order for at least €30. All right, then I did it. I placed the order at 8:13 p.m. The delivery was supposed to arrive at 8:56 p.m. I then waited on the street from 8:56 p.m. to 9:40 p.m. At 9:29 p.m. I called them and said my order was on the way. After 9:51 p.m. no one answered the phone. And I went to bed with €35 less and an empty stomach… Thanks for nothing but trouble..! Addendum 22:16 the delivery arrived, impudence! The pasta and pizza were cold and the pizza was a disgrace
David Albert . 2024-07-21
WEITERE KOMMENTARE IN Google
The opening times are never the same. This is the third time I've found myself standing in front of a closed door even though the store actually has to be open
Umar Dlk . 2024-07-15
WEITERE KOMMENTARE IN Google
First of all: ATTENTION! The prices on Google do NOT correspond to the prices on the menu. According to Google, the Margherita pizza costs €6.90, but according to the menu I had to pay €11.90 on site. For me, the bad service comes from the fact that no one could tell me why that was the case. The takeaway Margherita pizza was - for me, and it's always a matter of personal opinions - one of the worst I've seen so far. Way too much cheese, the edge charred black. Apart from the fact that you only put the (fresh) mozzarella on it AFTER baking. The oregano scattered on it is also a bad habit. I can't say much about the ambience because I only took the pizza to go. But I didn't find gold cutlery on small square dark brown tables very inviting. Maybe the rest is better, but in my opinion it wasn't an Italian pizza.
Ömer Hamzaoğlu . 2024-07-03
WEITERE KOMMENTARE IN Google
Not such a good place to find Italian food. Ambience is good. Cash only which is really a turn down 👎 point.
Sankynymous (Sanky) . 2024-06-13
WEITERE KOMMENTARE IN Google
Stopped by by chance while visiting Hamburg! Great food and drink! The specialty: “Penne with truffles” made from a cheese wheel. Very satisfied and full. Can be recommended at any time!
Franz Koshorst . 2024-06-11
WEITERE KOMMENTARE IN Google
Very friendly service and the food was very tasty
chris pepe . 2024-06-10
WEITERE KOMMENTARE IN Google
I don't understand the reviews. We ordered and pizza arrived lukewarm, was completely greasy and tasted of absolutely nothing except old fat... and that at just under €15 per pizza! We relied on the reviews... On the Caprese pizza, the basil was dried out around the pizza, I didn't understand it either. :/ A pity..
J. L. . 2024-05-28
WEITERE KOMMENTARE IN Google
Not recommendable. Pizza could not be eaten.
E. J . 2024-05-25
WEITERE KOMMENTARE IN Google
We are from Upper Bavaria and are on vacation in Hamburg. We have eaten at this Italian restaurant a few times now. We have to say, everything tastes really good. The price-performance ratio is also okay. The staff is very nice and listens to the wishes of their guests. We will definitely come back when we vacation in Hamburg again.
Martin Räß . 2024-05-21
WEITERE KOMMENTARE IN Google
After one visit we were quite disappointed. The reviews are relatively promising. The truffle pasta was very clear and the advertised way of getting it at the table from the parmesan wheel was not the case at all. Pizzas were okay but not special either. The ambience was okay, the service wasn't convincing, drinks were only served with the food and in the end it wasn't even possible to pay by card. Things like this are better overall. It's a shame, especially since it's not really cheap either.
Stefan H. . 2024-05-18
WEITERE KOMMENTARE IN Google
Really very bad food. We had truffle pasta and aglio e olio. Both were poorly seasoned, bland and drowned in butter/oil. Unfortunately, the whole thing is simply an advertising trap and more of an overpriced snack bar than a restaurant. Unfortunately, the ambience here is not deceptive. I can't understand how the shop can be recommended on any food blog.
Dario S. . 2024-05-12
WEITERE KOMMENTARE IN Google
Great restaurant, highly recommended 🤍
Annika Kalla . 2024-05-09
WEITERE KOMMENTARE IN Google
Tastes great, staff very friendly
Jennifer Klein . 2024-05-09
WEITERE KOMMENTARE IN Google
The atmosphere is very pleasant. The shop is clean and nicely decorated. The food was super delicious.
Jeannine Karslioglu . 2024-05-09
WEITERE KOMMENTARE IN Google
Pizza dough oversalted, service very slow and somehow friendly but semi-competent. The table was half-heartedly wiped down with a spray when we arrived, overwhelmed when the restaurant was 3/4 full, very long waiting times. The quality of the food wasn't convincing and couldn't make up for the other deficiencies.
Per Charwat . 2024-05-04
WEITERE KOMMENTARE IN Google
We spontaneously came across the restaurant while looking for food. Fortunately!! The food was amazing! Fresh pasta, delicious sauce and a great pizza! We'll be back next time we visit Hamburg! 🥰
Merle . 2024-05-04
WEITERE KOMMENTARE IN Google
Good pasta, nice location. It was quite cold when we were there, but a mobile heater quickly warmed our feet
Antje Beste . 2024-05-04
WEITERE KOMMENTARE IN Google
Very nice service, but we were very disappointed with the truffle pasta. For €23.90 there were only 4-5 small slices of truffles, otherwise the pasta only tasted like cream and was unfortunately relatively bland.
Laura . 2024-04-25
WEITERE KOMMENTARE IN Google
Unfortunately I'm totally disappointed. I ordered a 2 for 1 offer for spagetti Bolognese via Lieferando. First the food came 30 minutes later than announced and then it was a huge portion of pasta with almost no sauce. It was so dry it wasn't edible. The sauce was saved nicely here. I would have preferred a smaller but tasty portion. Will never order here again.
Kirsten Handschuch . 2024-04-21
WEITERE KOMMENTARE IN Google
When I arrived, I paid €24 for a portion of noodles to take away I was looking forward to the truffle pasta Arrived home The food opened and The noodles are sticky And not worth the price Dry !!! No sauce It was terrifying For this price it's a disgrace!!! Never again
Maxi Thor . 2024-04-19
WEITERE KOMMENTARE IN Google
Unfortunately, the food was completely tasteless, cold and simply too expensive. Unfortunately the starters are really a joke.
M J . 2024-04-11
WEITERE KOMMENTARE IN Google
We had intended to spend a pleasant evening as a couple, but in the end we were thoroughly disappointed. Our order of carpaccio as a starter turned out to be questionable as the meat didn't appear to be fresh but had probably just been taken from the fridge. We also received the truffle pasta we ordered with our main course, but without any trace of truffles - instead we only received pasta with oil and parmesan. In addition, it was only when the main course was served that we were informed that only cash was accepted, which led to an unexpected and unpleasant incident that forced us to get money from the bank. So according to the motto, if you eat, you have to pay. The main course was also served cold, which further worsened our impression. We ended up having to pay for an unsatisfactory meal that cost over €70 in total. The final highlight of the evening was the inadequate response to our request for a discount due to the missing truffle, where we were told that this was not possible due to systemic restrictions. Given these experiences, I unfortunately cannot recommend the restaurant at all.
Emely Sodenkamp . 2024-04-10
WEITERE KOMMENTARE IN Google
We had an excellent evening. Everything was fine. Very friendly service and delicious cuisine. Highly recommended! In particular, the truffle pasta, which is tossed in a wheel of Parmesan, is a feast for the eyes. Gladly again! Thank you for the great evening.
G. Böttcher . 2024-04-03
WEITERE KOMMENTARE IN Google
Service wasn't good, there was no normal beer, there was no special and paying with a card wasn't possible either. Just sad. Never again. Small portion and completely overpriced.
Björn Sehnert . 2024-03-24
WEITERE KOMMENTARE IN Google
How delicious can tomato soup be? 10/10 The pasta was also delicious. Small, cute restaurant… Highly recommended.
Britt Christen . 2024-03-23
WEITERE KOMMENTARE IN Google
This restaurant simply is a huge disappointment. We went there for the truffel pasta, but despite the advertising, the used truffel pieces (very few) were old and completely untasty. The pasta is basically what a three year old could cook, completely without taste, not even parmesan added, simply the chef completely failed his job. Also do not expect much from the dessert. The only positive point to mention is that the waitress was really trying (service overall was not good but the effort was there and I dont want to put this on the waitress at all, its management and quality failure at this restaurant). For all of this it is highly overpriced. Summary: dont go there.
ed reads . 2024-03-20
WEITERE KOMMENTARE IN Google
I do not recommend. Truffle pasta had no truffle taste at all. Tiramisu tasted like nothing. No soap in the toilet. Overpriced wine of bad quality that comes in a jar. You can count on a headache. Very expensive for what they serve. I would never go back and again, do not recommend. Bad experience. Wasted money.
Juliana Webel . 2024-03-20
WEITERE KOMMENTARE IN Google
Tasty food, but no card payment possible, a no-go these days given the prices. It's a shame, I would have liked to come back.
Mirko Velthaus . 2024-03-20
WEITERE KOMMENTARE IN Google
Very small, rather inconspicuous ristorante with a manageable menu. Focus on pizza and pasta, the hidden champion is spaghetti made from a parmesan wheel with truffles. Pasta was surprisingly good, pizza was a bit overloaded with gorgonzola, but that's probably a personal opinion. Prices are still moderate plus minus 15 euros for the main course. Service was very friendly and attentive, as there are a lot of tables and chairs spread out over a small area, it's rather cozy.
Dirk W . 2024-03-13
WEITERE KOMMENTARE IN Google
Dirty tables that were only cleaned when asked, cutlery was forgotten to bring so that you couldn't start eating for ages, the bruschetta consisted of a tomato, mozzarella and dry bread. The main course came completely staggered so that not everyone could eat together. The waiter didn't even understand the simple question of whether the carbonara was made with cream (not exactly unimportant if you have a lactose intolerance, for example). In any case, neither the carbonara nor the pizza tasted good. Nothing special. Above all, the price for the truffle pasta is cheeky - you can also go straight to Edmondo and pay the same. After the question whether we wanted the bill was answered with yes, the waiter went out and smoked. 😂 Conclusion: one of the worst restaurant visits ever!
Leni . 2024-03-06
WEITERE KOMMENTARE IN Google
Cute little restaurant with friendly and courteous staff. You are served quickly and on a Friday evening there was no problem getting a table. In terms of price, everything is okay and the pizza and pasta tasted good. Nothing outstanding but fundamentally solid. Can recommend a visit.
Morten Harder . 2024-02-24
WEITERE KOMMENTARE IN Google
Price-performance ratio is right! Very tasty food and attentive service.
Silke M . 2024-02-21
WEITERE KOMMENTARE IN Google
Excellent quality and comparatively low price. Small and a bit cramped, reservations recommended.
Jonas Vögtlin . 2024-02-15
WEITERE KOMMENTARE IN Google
So unfortunately Bolognese is really not your forte, it was totally dry and tasteless (it was like a cheap ready meal) and I thought it was crazy for €14. But the other dishes (pasta with salmon and pasta with porcini mushrooms) were very good!
Joey Triviani . 2024-02-13
WEITERE KOMMENTARE IN Google
I've lived in Hamburg for a long time and have rarely seen such a good restaurant, the service is great, the food is great and the atmosphere is also great. Gets 5 stars from me
Arad BA . 2024-02-01
WEITERE KOMMENTARE IN Google
The food was good and very sufficient in quantity. The service is still being practiced and will definitely improve. Golden bezeckt reminds you more of Asian or North African gas lifts. The starter was reduced to bread and dip.
Adrian Ciancia . 2024-01-31
WEITERE KOMMENTARE IN Google
A great restaurant! Everything from the ambience to the staff to the food is absolutely fantastic. The employees are friendly, courteous and appear very professional. The food is really tasty and absolutely right in terms of price-performance. The industrial design of the restaurant is also really appealing and creates a cozy atmosphere. I would love to come back and can recommend the shop to everyone.
Jakob S. . 2024-01-29
WEITERE KOMMENTARE IN Google
Hallo alle zusammen "Das Restaurant Bella Luna hat mich rundum begeistert! Die Atmosphäre war einladend und gemütlich. Der Service war herausragend, das Personal war aufmerksam und freundlich. Die Speisen waren von höchster Qualität, jede Auswahl ein kulinarischer Genuss. Insgesamt eine 5-Sterne-Erfahrung, die ich jedem empfehlen kann. Ich freue mich schon darauf, das nächste Mal wieder dort zu speisen!" Mit freundlichen Grüßen Sepahyar Mahnaz
Mahnaz S . 2024-01-24
WEITERE KOMMENTARE IN TripAdvisor
Price performance Solala. spagetthis with scampi, combed with three scampis, nothing more and nothing less, but more than 20 euros is great. And you could have gotten the pasta in the cafeteria. Overall, the store is a bit expensive for what you get and that's neither much nor special. A pity. It wasn't bad, but it wasn't good or special either.
Bosse Bein . 2024-01-24
WEITERE KOMMENTARE IN Google
Unfortunately, service deserves minus stars... I've never had such lousy service. First drinks were forgotten, then we ordered bread and dips where only the dips arrived. Then we didn't have any cutlery for ages so the food was cold when we did have cutlery. But Service Kraft apparently had enough time to be on his cell phone every now and then 😵💫. They were nice but just completely incompetent, unfortunately. The taste of the food was okay. However, it was only when the food was brought that we were told that there was no truffle on the truffle pasta. Maybe you should. say before we place the order. We came specifically for the truffle pasta and were very disappointed. If there is no truffle then say it beforehand and don't charge the full price! 80€ left behind for unfortunately not a nice experience. We won't be coming back.
Filjawae . 2024-01-15
WEITERE KOMMENTARE IN Google
We were very satisfied, got our food quite quickly and it was delicious. Only a small note that you can only pay in CASH would have saved us from the surprise when paying.
E. S. . 2024-01-14
WEITERE KOMMENTARE IN Google
Wir kamen als Familie und gingen als Fremde. Die freien Tische waren weder sauber noch eingedeckt. Nach dem Platznehmen wurden Sprühschaum auf die Tische aufgetragen und abgewischt.Die bestellung dauerte über Gebühr lange. Weil: 1. die Eintragung ins Mobiltelefon klappt nicht, 2. die Eintragung ins Tablet klappte nicht. Ich habe mir den guten, alten Kellnerblock zurückgewünscht. Nach 30 min kommt das Essen, anschließend die Getränke. Besteck wurde bestellt, aber es hat mir zu lange gedauert. Habe es mir daher an den Nachbartischen selbst zusammengeklaubt, damit wir anfangen konnten, bevor das Essen kalt wurde. Dann kommt der Teller mit dem besteck, ich habe ihn an den Nachbartisch weitergereicht, die auch schon sehnsüchtigt gewartet haben. Ein anderes Paar am Nachbartisch hat die Nerven verloren und an der Theke die Bestellung storniert. Suppe, Salat und Pizza haben gut geschmeckt und wurden offensichtlich frisch zubereitet. Kartenzahlung war selbstverständlich nicht möglich. Fazit: Essen zwei Sterne, Service und Organisatin null Sterne.
Bernhard . 2024-01-10
WEITERE KOMMENTARE IN TripAdvisor
Tastes really good, food came quickly and the staff are really very friendly!
S . 2024-01-09
WEITERE KOMMENTARE IN Google
I ate here with my parents, the waiter (Ruben) was nice and friendly and the food was delicious
Denis Blohm . 2024-01-06
WEITERE KOMMENTARE IN Google
Kurze und knackige Antwort der Laden ist super Mitarbeiter super freundlich essen Qualität auch super bin komplett zufrieden kann man weiter empfehlen👍🏽💯
Keven Yalin . 2024-01-03
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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