Azure Cologne in Köln

Very unfriendly guy who shows people to the seats. You are ignored and everyone who came afterwards got a seat

One of the best restaurants in Cologne. Very tasty food and great drinks. Highly recommended!

Nice lounge where you can have a good time. There is food and interesting cocktails. However, sometimes they set the music too loud, which makes communication uncomfortable, and sometimes you can't hear the person sitting opposite.

We went to this shisha bar today (11/30/2024) around 3 p.m. and had a disappointing experience. When we walked in, the waiter said to us, "Not today, boys," in a tone that seemed very unfriendly and disrespectful. It felt like we had been turned away at a club instead of a shisha bar where you would normally expect a relaxed atmosphere. I hope that in the future the staff will be better trained to treat guests with kindness and respect. A greeting like that doesn't leave a good impression.

It used to be better. Unfortunately, shisha has lost a lot of quality. Drinks standard. Guests who are there are ok. Price performance / flop.

The location of the place, the service, the friendly waiters, the presentation were all very good. I also congratulate the owner of the place. Because it employs such personnel...

Good advice, good selection, fair prices and friendly employees.

The gentleman at the reception desk was not properly trained or had no real experience with his job. After changing seats, he asks the customers to carry the drinks themselves and the cutlery too. Very unfriendly, very dubious, not competent at all Learn to be more friendly with customers. 550 km driven, all the more service to enjoy. Thank you very much .

Been there for the first and last time. First of all I would like to mention that everything was full when me and my girlfriend arrived, which I can understand. We were told to wait half an hour until we could sit down. After 5-10 minutes the receiver came and said there are 2 girls sitting in the back, we can sit down with those who wouldn't mind.. we did that too. Half an hour after we were sitting in the corner where it was totally uncomfortable we saw people getting up and wanted to finally make ourselves comfortable, the recipient immediately came to us and said in a very disrespectful tone that we can't just sit there and complained at us while everyone noticed. We had to sit back down... then I wanted to ask the waitress where the toilet was, who didn't pay any attention to me at first and after asking the second time she said in a very arrogant tone "down the stairs" in an absolutely unfriendly and disrespectful way. There are certainly places where you are better off and feel more comfortable than the pups shop, but you have never been treated so disrespectfully anywhere else. Take your time and go a few steps further and don't waste your money unnecessarily on something like this, which is also totally overpriced. Conclusion. : The entire staff is unfriendly and unsympathetic and is worth the hype!

Tobacco is not a taste until you only see a light smoke and the drink comes without straws 😏😏 I ordered extra ice cubes, but I didn't get it, and the girls had priority to enter.

Actually a nice shop, the waiter with the curls was super friendly and the service was great. The location is nice, but very small inside and uncomfortable. Prices are utopian! Shisha €20, black tea €3, unfortunately very unfair. Generally a hype load which once again disappointed us.

The person at the door talks to you as if you’re there to fight, with an aggressive attitude. These people clearly have no idea what service is. The staff members who are supposed to provide service are in a rush whenever you try to order something. They literally say, 'my time is worth money,' as if I’m there for free. Unbelievable."

✅️ Unfriendly waitresses ✅️ No reservation ✅️ no seats ✅️ Tables are reserved on site ✅️ Not recommended ✅️ There are better shisha bars nearby

You have to feel like you have to beg for the money

Amazing place at the main street! The staff are friendly and fast! The hookah we’re amazing! Loved it!

Coming from India, the hookah is 7/10, but we liked the vibe here. A lot of the other hookah bars we found were a bit shady. The drinks were nice here. The food is not too bad. Some of the servers were sweet. The crowd is nice.

I visited the shisha bar and loved it! The cocktails are outstanding and the shisha is of excellent quality. The staff is always nice and very friendly, which makes the stay even more pleasant.

The service was OK, but my expectations were not met. The drinks were disappointing and the shisha was average, but too expensive for the quality. The worst thing was the food: the Caesar salads were carelessly prepared and the Margherita pizza was tasteless. I would have expected better quality for the price."

The waitress, with blonde hair and about average height, was the unfriendly waitress I've ever encountered. She treated us inappropriately when we spontaneously visited the restaurant. We were initially told that reservations for the outdoor seating were not possible. However, when we arrived on site they said the tables were reserved, which is incomprehensible and unacceptable to me. The behavior of the waitress, who behaved disrespectfully towards us, is unacceptable. I strongly advise against visiting this restaurant. It's on the rings and the staff seem to be under the impression that they own the road. Despite repeated requests, we were not given any menus. In addition, the prices are excessive, which I would also like to point out critically. The waitress ignored our attempts to place orders and there was little communication between the staff, adding to the overall negative impression. Another point I would like to make concerns the bill. We were charged almost 8 euros for a glass with ice, without any contents such as water. I find this to be completely inappropriate. Therefore my clear recommendation: avoid this restaurant.

Shisha doesn't taste good and the shisha man is very unfriendly.

Food was cold, sisha was tasty but it only worked after making it twice and the toilet is really dirty

The owner has NO respect and denying acces for paying customers Said hé had no place but there was place.

Food and shisha were only received after an hour of waiting even though there wasn't much going on. The food was cold and the shisha scratched endlessly. The staff reacted rudely to our questions about where the food was. Overall, we didn't feel comfortable and will not visit the store again.

I find it very disgraceful. We (2 women) were asked by the waitress to move 4 tables because there were 2 of us where she wanted to send us. We were full of men. We just wanted to smoke and have fun without being disturbed. I explained it to her. No, we had to get up everyone noticed 😡😡

Sat there for 20 minutes, didn't get served, waiter on cell phone the whole time. Disaster!!!

The bartender is either deceiving the guests or does not know how the Prnstar Martini cocktail is prepared. Within 2 hours the waitress never came to us to ask if everything was ok and if we wanted to order anything else. Hookah was bad too. He was only good in the first 30 minutes. We're never coming back.

The shisha bar itself is very nice, but the shisha is a 0/10 unfortunately. Spent €20 for nothing.

Very good bar, incredible atmosphere and great staff. Can only be recommended and will definitely visit again

We were in the bar for the first time and wanted to know if you were allowed to smoke cigarettes inside (shisha bar), when I asked the owner he gave me an annoyed answer, "No hello under any circumstances" even though it is a shisha bar. The food was very good.

Shisha bar where you can only get in if you have a reservation? Even though there were several places available? We then preferred to go to another shisha bar where you didn't have to make a reservation, which was a 2-minute walk away. I have never experienced anything like it. What you have to say is that we didn't come from Cologne ourselves

Looks good, but the rest is junk. Shisha doesn't taste good, wine is rubbish.

You really don't have to experience such rubbish, you go there and just want to smoke shisha in a relaxed manner, you even have to travel an extra 300 km for it and then suddenly the waiter comes and says you have to leave for no reason. I definitely won't recommend it to anyone else and I know myself very well Very good in the shisha bar area or bars have never experienced anything like this, really catastrophic and unfriendly

Super unfriendly and disgusting atmosphere

Simply in a cup: a few ice creams 🧊 and coffee ☕️ €6.50. Unnecessarily expensive.

Unfortunately I have to share a disappointing experience with the Azure shisha bar in Cologne. I wanted to make a reservation for a group of 11 men for a bachelorette party. After my attempt to contact by phone failed, I tried via Instagram. However, the owner or whoever runs the Instagram account denied us the reservation because we are 11 men. It was explained to me that too many men in the store doesn't look good because the walls are made entirely of glass and everything can be seen from the outside. If we had a group of 11 women, the reservation would probably not have been a problem. This type of discrimination is absolutely unacceptable. A hookah bar should welcome all customers equally, regardless of gender.

Bad service! No respect. No understanding! Too loud! Wasted money! Spend your money somewhere else! There is a much better selection in Cologne.

We visited this establishment today and the experience was very disappointing. When we arrived, a gentleman asked us to wait and assured us that our order would be taken quickly. After 20 minutes of waiting at an uncomfortable table, located on the side of an alley, we decided to change places. A lady came to tell us that the table was by reservation, but after explaining that we had been waiting for 20 minutes without having been served, she finally agreed that we stay. Taking the order was just as laborious, with an additional delay of 15 minutes before a new person came to take our order. The second waitress, a smiling blonde, contrasted sharply with the first, who was very unpleasant, without a smile or greeting. She kept running back and forth to check if we had finished our drinks which was very annoying. We ordered two drinks, a shisha, nachos and nuts. For the price paid, we hoped to be able to enjoy our table without constraints. However, we were informed that "the table is for 2 hours", which is unacceptable. The service reached its peak when the waitress, a square-headed brunette, offered my partner to get his cup back even though it wasn't even finished, then brought him a new glass after a confusion due to the surrounding noise. Although my husband explained the misunderstanding, she initially charged for the extra glass. After arguing, she finally refunded the tea while huffing and mumbling, an unacceptable attitude for someone working in customer service. To top it all off, the person who brought us the shisha slammed the shisha tube without any apology, adding to the whole unpleasant experience. In conclusion, the experience was far too unpleasant for what we were offered. I do not recommend this establishment at all.

Everything was good, I even ordered a watermelon and mint flavored shisha and they made it for me even though it's not on the menu. The girl in the external department is very nice and helpful. KEEP IT UP ..

By far the best bar in Germany. I really enjoy being here. Sisha, waiters, food, drinks, ambience, simply bomb. 5 stars are not enough for the bar. I would have liked to give 100 stars.

A very nice shisha bar in the middle of the city. The shisha tastes very good. A nice place to spend time with friends.

Super, super nice shop, super ambience, super friendly staff (Ken) at the counter, super friendly, even bought us a drink. What more could you want? I would personally recommend it to everyone

Best shisha bar in all of Germany. Very nice staff and friendly atmosphere. Everything was of the best quality.

Catastrophe!!! The employees are unfriendly and disrespectful

Unfortunately, I'm shocked. At first the bar makes a nice impression, but unfortunately the service is not good. My friends and I wanted to play a game of swimming (cards) and that was immediately stopped and forbidden to us. Unfortunately, the shisha doesn't taste like anything either. So girls, go somewhere else!!!!!

Unfriendly waitress!!!! Never again

Azzre is absolutely recommended! Cozy atmosphere, first-class shisha and delicious food. The live music on the weekend creates a great atmosphere. The service is friendly and attentive. A perfect place for a relaxing evening!

Number one in all of Germany Can just be recommended :))

Very nice shop with good food and the best shishas in the city. I can only recommend it, thank you very much

Unfortunately I cannot recommend the Azure restaurant. We were kicked out of the restaurant for wearing sweatpants, which I found to be extremely rude and discriminatory. It was neither a formal occasion nor an upscale location that would warrant such strict dress codes. The treatment of the staff was unprofessional and disrespectful. Very disappointing, especially in this day and age when one would expect more tolerance and customer service. I definitely won't eat here again. ---

Unfortunately, my visit to Azure in Cologne was disappointing. Although I came to have a relaxing time and eat, the atmosphere was marred by discrimination and racism. The operators, who claimed to be Israel supporters, showed inappropriate behavior towards guests. Such actions are unacceptable and greatly affected my stay.

I advise you not to go, very unfriendly and bad service I speak from experience

Bad bar, you are treated disrespectfully, not recommended

Great place… Ken is super personable and nice :)

A waitress with a somewhat big butt and an unsympathetic appearance asked us to leave because we were a group of boys. Not recommended

Great service, great employees. Ambiance 1A :) Top kudos goes to employee Ken for such great service.

great atmosphere, very friendly staff and quick preparation of the order. The employees respond to all your needs, which is why you feel very comfortable and also go a long way and are happy to leave your money there. a big thank you to Ken!

90% of the people who write bad reviews are the ones who don't even come in. I made my own impression and was positively surprised. Apart from the absolutely unique atmosphere, the food tastes great and the waitress was super friendly. I'd love to come back🫱🏼‍🫲🏾

Honestly, I expected more. The cocktails didn't taste like the cocktails were supposed to taste? It was way too expensive plus they also took money for the hoses. We were hardly noticed. The waiters made us wait for a really long time. The pipe simply didn't smoke and the tobacco didn't taste good either.

0 out of 10 stars Absolutely disgraceful. Stunned at how unfriendly the staff was.

Far too expensive and the hookah tastes like coal

The food doesn't taste like anything, the diy water pipe tastes like coal AND the service is outrageous, the boss acts like he's something special AND disrespectful

Concept: after 2 hours everyone has to get up no matter who you are. We were asked to pay after 1:40 minutes and to get up after 10 minutes because new guests would arrive. That's probably the concept... Plus, a shisha there costs €25, I swear on my dead mother. I don't say because I rate poorly, but really because it is. This was the WORST shisha ever. 5 people brought 4 shishas. All 4 tried ALL 4 bad. No idea why...

Unfortunately they were very unfriendly and looked at us strangely to see if we were the last bums. It took a long time for them to come to the table even though there wasn't much going on. One of the worst shisha I have smoked

Service mega fresh & unfriendly One star is a lot, not a recommendation.

Great experience, great atmosphere. Great waiters. Ken in particular was very personable and friendly! Only recommended

We came from the Netherlands and we wanted to book. He said there was no need for places. When we arrived, we did not find a place We are here to help you with everything you need. They also want to use this place. Where there is a higher number of people, there is a lot of money on your property.

I can't believe that the operators react to a critical comment like this with the threat of criminal proceedings twice and were able to have it blocked by Google.

Why Azure responds to honest opinions and a critical comment with the threat of criminal proceedings twice and was able to have it blocked by Google.

Everything is at the highest level 👍

Was served by Burcu and Ken and they are really top employees Super friendly, competent and simply cool Then the two of them had a great experience Top!!!

I recently visited this shisha bar and have to say my overall impression is mixed. The location itself is really beautiful. Unfortunately, the person who welcomed us and showed us to the tables was very unsympathetic. He didn't seem to know how to interact appropriately with guests and was very rude in his dealings with us. As for the shisha, I wasn't particularly impressed either. Compared to other well-known shisha bars, there are clear differences in quality here, but the shisha was still satisfactory. Perhaps training for staff should be considered to improve guest interactions and service quality.

I guess it's my favourite place 😅🩵

Unfortunately the shisha doesn't taste good at all. Despite the change of tobacco it was very disappointing. After a short time, the shisha burns strangely and tastes nothing. We left over €100 for the food and the pipe. Unfortunately we don't come here anymore. You have to be able to smoke well for an hour. The service used to be different. Unfortunately the service is poor and makes you wait a long time. Too bad

The pipe tasted very good. We also had a burger and a wrap, both chicken. Unfortunately, both were soaked in hippie sauce so you didn't taste anything else. Unfortunately, the order was taken incorrectly, so the burger still came with cheese and onions. You can do it but wouldn't eat here again. Maybe things look better with pasta and pizza

Very good shisha in Cologne. Also a great atmosphere for a break in the afternoon. We'd love to come back!

By far the worst shisha I have ever smoked. I'm from Frankfurt and often visit shisha bars and I have to say they use the worst pipes and tobacco that really don't taste good. When asked, our bowl was supposed to be changed but of course it wasn't done (forgotten) even the shisha man said that the tobacco he bought was for him don't taste it yourself 😂😂 Just buy a vape and drink what the atmosphere was, well, a place to see and be seen. The staff was fine. You are only allowed to stay for 2 hours and then you are thrown out.

From the moment we entered the shisha bar we knew we were in for a special experience. The furnishings are breathtaking - a successful mix of modern design and cozy elements that immediately create a welcoming atmosphere. The lighting is carefully chosen to create a relaxed mood without being too intrusive. The selection of shishas is impressive, with a variety of flavors ranging from classic to exotic. Each shisha is prepared with the utmost care, ensuring a flawless smoking experience. The quality of the tobacco and the way the shishas are served speak volumes about the professionalism and passion of the staff. However, what really made this visit memorable was the excellent service. From the start, the staff was attentive, friendly and incredibly knowledgeable. They took the time to walk us through the different options and make recommendations that suited our preferences. It was obvious that customer satisfaction is the top priority here. Last but not least, the ambience was simply outstanding. The music was carefully chosen and complemented the relaxed atmosphere without being overwhelming. The seats were comfortable and arranged to maintain privacy while still making you feel part of the action. All in all, this shisha bar offers an all-round perfect experience. Whether you are a shisha connoisseur or just want to enjoy a relaxing evening with friends, you are in good hands here. We can't wait to come back

The mood is always positive.. the service is great.. I can only recommend it to you ☺️

Food was good but not execellent I could say, overall a good expereince especially the ambience and hookah

Upscale shisha bar where you have a clean atmosphere.

Best bar in all of Cologne!! Food, shisha and staff TOP, always happy to come here.

1.Very unfriendly 2.Too overpriced 3.bad shisha

A great shop with very polite and courteous service.

Great atmosphere, I'm very enthusiastic, staff super nice. Food was great. I would say the best shisha in the Cologne area.

1A shop best shisha best atmosphere on the rings!

6 people in, should wait, no problem... after a few ladies and gentlemen came after us, we were made aware that we are 6 men and that I should say it beforehand and that 6 men are not accepted...!! No comment..

Unfortunately, the good location or the beautiful place is of no use if you hire rude employees. We are also people who have business and serve customers, both on normal days and weekends, but we do our best to always make customers satisfied. But here in this shisha bar the employees don't care whether the customers are happy or not.

I wanted to reserve a table for 4 people for Saturday and was refused because they couldn't even reserve a small table for 4 people because it wasn't worth it. Should come over spontaneously and just maybe get in if you're lucky. The journey back is 200km. The answer to this was pretentious; yes, then that’s how it is! Simply cheeky! Been there before but never again from now on! Don't advise anyone anymore!

Not a bad place for hookah lovers. Delicious Turkish food. Reasonable prices. Pleasant interior, although the seats are in need of renovation in many places

Excellent environment and wonderful music , the service is just wow

War das erste und voraussichtlich auch das letzte Mal da. Das Ambiente ist zwar okay aber vom Essen kann ich das leider nicht behaupten. 1. Sehr teuer für den Preis lohnt es sich nicht 2. Geschmeckt hat es auch nicht wirklich. Die verdammte Kälte da drinnen war sehr unangenehm vor allem das mann sein Essen in einer dicken Winterjacke verzehren musste war ein absolutes No-Go.

Die Qualität des Essens und der Service in dieser Location sind beeindruckend. Das Ambiente ist ansprechend, jedoch ist das Fehlen von Heizkörpern im Winter störend. Die Kälte mindert die Gesamterfahrung, und das Fehlen von Heizungsoptionen macht einen erneuten Besuch fraglich. Im Winter ist der Local leider keine Option mehr für mich. Lg

Bei den Preisen sollten definitiv keine Einwegschläuche verwendet werden. Die Musik darf auch gerne leiser sein.

Sehr schöne Shishabar. Wir hatten eine sehr süße und nette Bedienung (Selena) die uns den Besuch versüßt hat mit ihrer aufmerksamen und freundlichen Art.

Feiern mit Freunden! Hier eine wunderschöne und leckere Location

Sehr schöne Bar, guter Service , gute Musik und sehr gute Atmosphäre. Kommen jetzt öfter hierher wenn wir in Köln sind 🫶🏽

Die Personal ist sehr nett, vielen Dank dafür. Die gespielte Musik ist ausschließlich türkisch. Wenn Sie also die Musik anderer Länder hören möchten, ist dies hier nicht. Leider gefiel uns die Schischa nicht und das war der Grund, warum wir dieses schöne Lokal besuchten.

Schneller Service, gute Cocktails und leckerer Fingerfood.

Sehr schön, sauber und hat uns spaß gemacht.

Wir sind durch Zufall hier gelandet und kamen nach einer kurzen Wartezeit hinein. Der Service war sehr zügig und die Drinks waren geschmacklich super. Das Ambiente ist ein wahrer Eyecatcher und auch der live DJ war den Besuch absolut wert. Eine Reservierung ist hier allerdings auf jeden Fall sinnvoll. Wir wurden infolge einer fehlenden Reservierung an einen Tisch mit anderen Gästen zusammen gesetzt- wer auf einen eigenen Tisch Wert legt sollte demnach bei Zeiten reservieren.