Azure Cologne in Köln

I find it very disgraceful. We (2 women) were asked by the waitress to move 4 tables because there were 2 of us where she wanted to send us. We were full of men. We just wanted to smoke and have fun without being disturbed. I explained it to her. No, we had to get up everyone noticed 😡😡

Sat there for 20 minutes, didn't get served, waiter on cell phone the whole time. Disaster!!!

The bartender is either deceiving the guests or does not know how the Prnstar Martini cocktail is prepared. Within 2 hours the waitress never came to us to ask if everything was ok and if we wanted to order anything else. Hookah was bad too. He was only good in the first 30 minutes. We're never coming back.

The shisha bar itself is very nice, but the shisha is a 0/10 unfortunately. Spent €20 for nothing.

Very good bar, incredible atmosphere and great staff. Can only be recommended and will definitely visit again

We were in the bar for the first time and wanted to know if you were allowed to smoke cigarettes inside (shisha bar), when I asked the owner he gave me an annoyed answer, "No hello under any circumstances" even though it is a shisha bar. The food was very good.

Shisha bar where you can only get in if you have a reservation? Even though there were several places available? We then preferred to go to another shisha bar where you didn't have to make a reservation, which was a 2-minute walk away. I have never experienced anything like it. What you have to say is that we didn't come from Cologne ourselves

Looks good, but the rest is junk. Shisha doesn't taste good, wine is rubbish.

You really don't have to experience such rubbish, you go there and just want to smoke shisha in a relaxed manner, you even have to travel an extra 300 km for it and then suddenly the waiter comes and says you have to leave for no reason. I definitely won't recommend it to anyone else and I know myself very well Very good in the shisha bar area or bars have never experienced anything like this, really catastrophic and unfriendly

Super unfriendly and disgusting atmosphere

Simply in a cup: a few ice creams 🧊 and coffee ☕️ €6.50. Unnecessarily expensive.

Unfortunately I have to share a disappointing experience with the Azure shisha bar in Cologne. I wanted to make a reservation for a group of 11 men for a bachelorette party. After my attempt to contact by phone failed, I tried via Instagram. However, the owner or whoever runs the Instagram account denied us the reservation because we are 11 men. It was explained to me that too many men in the store doesn't look good because the walls are made entirely of glass and everything can be seen from the outside. If we had a group of 11 women, the reservation would probably not have been a problem. This type of discrimination is absolutely unacceptable. A hookah bar should welcome all customers equally, regardless of gender.

Bad service! No respect. No understanding! Too loud! Wasted money! Spend your money somewhere else! There is a much better selection in Cologne.

We visited this establishment today and the experience was very disappointing. When we arrived, a gentleman asked us to wait and assured us that our order would be taken quickly. After 20 minutes of waiting at an uncomfortable table, located on the side of an alley, we decided to change places. A lady came to tell us that the table was by reservation, but after explaining that we had been waiting for 20 minutes without having been served, she finally agreed that we stay. Taking the order was just as laborious, with an additional delay of 15 minutes before a new person came to take our order. The second waitress, a smiling blonde, contrasted sharply with the first, who was very unpleasant, without a smile or greeting. She kept running back and forth to check if we had finished our drinks which was very annoying. We ordered two drinks, a shisha, nachos and nuts. For the price paid, we hoped to be able to enjoy our table without constraints. However, we were informed that "the table is for 2 hours", which is unacceptable. The service reached its peak when the waitress, a square-headed brunette, offered my partner to get his cup back even though it wasn't even finished, then brought him a new glass after a confusion due to the surrounding noise. Although my husband explained the misunderstanding, she initially charged for the extra glass. After arguing, she finally refunded the tea while huffing and mumbling, an unacceptable attitude for someone working in customer service. To top it all off, the person who brought us the shisha slammed the shisha tube without any apology, adding to the whole unpleasant experience. In conclusion, the experience was far too unpleasant for what we were offered. I do not recommend this establishment at all.

Everything was good, I even ordered a watermelon and mint flavored shisha and they made it for me even though it's not on the menu. The girl in the external department is very nice and helpful. KEEP IT UP ..

By far the best bar in Germany. I really enjoy being here. Sisha, waiters, food, drinks, ambience, simply bomb. 5 stars are not enough for the bar. I would have liked to give 100 stars.

A very nice shisha bar in the middle of the city. The shisha tastes very good. A nice place to spend time with friends.

Super, super nice shop, super ambience, super friendly staff (Ken) at the counter, super friendly, even bought us a drink. What more could you want? I would personally recommend it to everyone

Best shisha bar in all of Germany. Very nice staff and friendly atmosphere. Everything was of the best quality.

Catastrophe!!! The employees are unfriendly and disrespectful

Unfortunately, I'm shocked. At first the bar makes a nice impression, but unfortunately the service is not good. My friends and I wanted to play a game of swimming (cards) and that was immediately stopped and forbidden to us. Unfortunately, the shisha doesn't taste like anything either. So girls, go somewhere else!!!!!

Unfriendly waitress!!!! Never again

Azzre is absolutely recommended! Cozy atmosphere, first-class shisha and delicious food. The live music on the weekend creates a great atmosphere. The service is friendly and attentive. A perfect place for a relaxing evening!

Very nice shop with good food and the best shishas in the city. I can only recommend it, thank you very much

Number one in all of Germany Can just be recommended :))

Unfortunately, my visit to Azure in Cologne was disappointing. Although I came to have a relaxing time and eat, the atmosphere was marred by discrimination and racism. The operators, who claimed to be Israel supporters, showed inappropriate behavior towards guests. Such actions are unacceptable and greatly affected my stay.

Unfortunately I cannot recommend the Azure restaurant. We were kicked out of the restaurant for wearing sweatpants, which I found to be extremely rude and discriminatory. It was neither a formal occasion nor an upscale location that would warrant such strict dress codes. The treatment of the staff was unprofessional and disrespectful. Very disappointing, especially in this day and age when one would expect more tolerance and customer service. I definitely won't eat here again. ---

I advise you not to go, very unfriendly and bad service I speak from experience

Great place… Ken is super personable and nice :)

A waitress with a somewhat big butt and an unsympathetic appearance asked us to leave because we were a group of boys. Not recommended

Bad bar, you are treated disrespectfully, not recommended

Great service, great employees. Ambiance 1A :) Top kudos goes to employee Ken for such great service.

great atmosphere, very friendly staff and quick preparation of the order. The employees respond to all your needs, which is why you feel very comfortable and also go a long way and are happy to leave your money there. a big thank you to Ken!

90% of the people who write bad reviews are the ones who don't even come in. I made my own impression and was positively surprised. Apart from the absolutely unique atmosphere, the food tastes great and the waitress was super friendly. I'd love to come back🫱🏼‍🫲🏾

Honestly, I expected more. The cocktails didn't taste like the cocktails were supposed to taste? It was way too expensive plus they also took money for the hoses. We were hardly noticed. The waiters made us wait for a really long time. The pipe simply didn't smoke and the tobacco didn't taste good either.

0 out of 10 stars Absolutely disgraceful. Stunned at how unfriendly the staff was.

The food doesn't taste like anything, the diy water pipe tastes like coal AND the service is outrageous, the boss acts like he's something special AND disrespectful

Far too expensive and the hookah tastes like coal

Concept: after 2 hours everyone has to get up no matter who you are. We were asked to pay after 1:40 minutes and to get up after 10 minutes because new guests would arrive. That's probably the concept... Plus, a shisha there costs €25, I swear on my dead mother. I don't say because I rate poorly, but really because it is. This was the WORST shisha ever. 5 people brought 4 shishas. All 4 tried ALL 4 bad. No idea why...

Unfortunately they were very unfriendly and looked at us strangely to see if we were the last bums. It took a long time for them to come to the table even though there wasn't much going on. One of the worst shisha I have smoked

Service mega fresh & unfriendly One star is a lot, not a recommendation.

Great experience, great atmosphere. Great waiters. Ken in particular was very personable and friendly! Only recommended

We came from the Netherlands and we wanted to book. He said there was no need for places. When we arrived, we did not find a place We are here to help you with everything you need. They also want to use this place. Where there is a higher number of people, there is a lot of money on your property.

I can't believe that the operators react to a critical comment like this with the threat of criminal proceedings twice and were able to have it blocked by Google.

Why Azure responds to honest opinions and a critical comment with the threat of criminal proceedings twice and was able to have it blocked by Google.

Everything is at the highest level 👍

Was served by Burcu and Ken and they are really top employees Super friendly, competent and simply cool Then the two of them had a great experience Top!!!

I recently visited this shisha bar and have to say my overall impression is mixed. The location itself is really beautiful. Unfortunately, the person who welcomed us and showed us to the tables was very unsympathetic. He didn't seem to know how to interact appropriately with guests and was very rude in his dealings with us. As for the shisha, I wasn't particularly impressed either. Compared to other well-known shisha bars, there are clear differences in quality here, but the shisha was still satisfactory. Perhaps training for staff should be considered to improve guest interactions and service quality.

I guess it's my favourite place 😅🩵

Unfortunately the shisha doesn't taste good at all. Despite the change of tobacco it was very disappointing. After a short time, the shisha burns strangely and tastes nothing. We left over €100 for the food and the pipe. Unfortunately we don't come here anymore. You have to be able to smoke well for an hour. The service used to be different. Unfortunately the service is poor and makes you wait a long time. Too bad

The pipe tasted very good. We also had a burger and a wrap, both chicken. Unfortunately, both were soaked in hippie sauce so you didn't taste anything else. Unfortunately, the order was taken incorrectly, so the burger still came with cheese and onions. You can do it but wouldn't eat here again. Maybe things look better with pasta and pizza

Very good shisha in Cologne. Also a great atmosphere for a break in the afternoon. We'd love to come back!

By far the worst shisha I have ever smoked. I'm from Frankfurt and often visit shisha bars and I have to say they use the worst pipes and tobacco that really don't taste good. When asked, our bowl was supposed to be changed but of course it wasn't done (forgotten) even the shisha man said that the tobacco he bought was for him don't taste it yourself 😂😂 Just buy a vape and drink what the atmosphere was, well, a place to see and be seen. The staff was fine. You are only allowed to stay for 2 hours and then you are thrown out.

From the moment we entered the shisha bar we knew we were in for a special experience. The furnishings are breathtaking - a successful mix of modern design and cozy elements that immediately create a welcoming atmosphere. The lighting is carefully chosen to create a relaxed mood without being too intrusive. The selection of shishas is impressive, with a variety of flavors ranging from classic to exotic. Each shisha is prepared with the utmost care, ensuring a flawless smoking experience. The quality of the tobacco and the way the shishas are served speak volumes about the professionalism and passion of the staff. However, what really made this visit memorable was the excellent service. From the start, the staff was attentive, friendly and incredibly knowledgeable. They took the time to walk us through the different options and make recommendations that suited our preferences. It was obvious that customer satisfaction is the top priority here. Last but not least, the ambience was simply outstanding. The music was carefully chosen and complemented the relaxed atmosphere without being overwhelming. The seats were comfortable and arranged to maintain privacy while still making you feel part of the action. All in all, this shisha bar offers an all-round perfect experience. Whether you are a shisha connoisseur or just want to enjoy a relaxing evening with friends, you are in good hands here. We can't wait to come back

The mood is always positive.. the service is great.. I can only recommend it to you ☺️

Food was good but not execellent I could say, overall a good expereince especially the ambience and hookah

Upscale shisha bar where you have a clean atmosphere.

6 people in, should wait, no problem... after a few ladies and gentlemen came after us, we were made aware that we are 6 men and that I should say it beforehand and that 6 men are not accepted...!! No comment..

Best bar in all of Cologne!! Food, shisha and staff TOP, always happy to come here.

1A shop best shisha best atmosphere on the rings!

Great atmosphere, I'm very enthusiastic, staff super nice. Food was great. I would say the best shisha in the Cologne area.

A great shop with very polite and courteous service.

1.Very unfriendly 2.Too overpriced 3.bad shisha

Unfortunately, the good location or the beautiful place is of no use if you hire rude employees. We are also people who have business and serve customers, both on normal days and weekends, but we do our best to always make customers satisfied. But here in this shisha bar the employees don't care whether the customers are happy or not.

I wanted to reserve a table for 4 people for Saturday and was refused because they couldn't even reserve a small table for 4 people because it wasn't worth it. Should come over spontaneously and just maybe get in if you're lucky. The journey back is 200km. The answer to this was pretentious; yes, then that’s how it is! Simply cheeky! Been there before but never again from now on! Don't advise anyone anymore!

Not a bad place for hookah lovers. Delicious Turkish food. Reasonable prices. Pleasant interior, although the seats are in need of renovation in many places

Excellent environment and wonderful music , the service is just wow

Die Qualität des Essens und der Service in dieser Location sind beeindruckend. Das Ambiente ist ansprechend, jedoch ist das Fehlen von Heizkörpern im Winter störend. Die Kälte mindert die Gesamterfahrung, und das Fehlen von Heizungsoptionen macht einen erneuten Besuch fraglich. Im Winter ist der Local leider keine Option mehr für mich. Lg

War das erste und voraussichtlich auch das letzte Mal da. Das Ambiente ist zwar okay aber vom Essen kann ich das leider nicht behaupten. 1. Sehr teuer für den Preis lohnt es sich nicht 2. Geschmeckt hat es auch nicht wirklich. Die verdammte Kälte da drinnen war sehr unangenehm vor allem das mann sein Essen in einer dicken Winterjacke verzehren musste war ein absolutes No-Go.

Bei den Preisen sollten definitiv keine Einwegschläuche verwendet werden. Die Musik darf auch gerne leiser sein.

Sehr schöne Shishabar. Wir hatten eine sehr süße und nette Bedienung (Selena) die uns den Besuch versüßt hat mit ihrer aufmerksamen und freundlichen Art.

Feiern mit Freunden! Hier eine wunderschöne und leckere Location

Sehr schöne Bar, guter Service , gute Musik und sehr gute Atmosphäre. Kommen jetzt öfter hierher wenn wir in Köln sind 🫶🏽

Die Personal ist sehr nett, vielen Dank dafür. Die gespielte Musik ist ausschließlich türkisch. Wenn Sie also die Musik anderer Länder hören möchten, ist dies hier nicht. Leider gefiel uns die Schischa nicht und das war der Grund, warum wir dieses schöne Lokal besuchten.

Sehr schön, sauber und hat uns spaß gemacht.

Schneller Service, gute Cocktails und leckerer Fingerfood.

Wir sind durch Zufall hier gelandet und kamen nach einer kurzen Wartezeit hinein. Der Service war sehr zügig und die Drinks waren geschmacklich super. Das Ambiente ist ein wahrer Eyecatcher und auch der live DJ war den Besuch absolut wert. Eine Reservierung ist hier allerdings auf jeden Fall sinnvoll. Wir wurden infolge einer fehlenden Reservierung an einen Tisch mit anderen Gästen zusammen gesetzt- wer auf einen eigenen Tisch Wert legt sollte demnach bei Zeiten reservieren.

Tolle Location in Köln. Das Essen ist sehr empfehlenswert und der Service ist top. Gerne wieder :)

Top Lokal mit höflichem Personal:))

Kaffeemaschine geht gefühlt nie, shisha war okay. Ansonsten alles super, sehr liebes Personal usw 🤗

Auf der Messe wurde mir diese Location empfohlen. Ich kann nicht genug betonen, wie beeindruckt ich von diesem Restaurant bin. Die Atmosphäre ist einladend, das Personal ist äußerst freundlich und zuvorkommend und das Rumpsteak ist einfach hervorragend. Das Steak war perfekt zubereitet, saftig und aromatisch, und die Beilagen waren ebenso gut zubereitet und abgestimmt. Jeder Bissen war ein Geschmackserlebnis und ich genoss jede Minute meines Besuchs. Ich empfehle dieses Restaurant jedem, der nach einem außergewöhnlichen Erlebnis sucht. Ich kann es kaum erwarten, zurückzukehren!

Der Service ist eine 10/10 und das Ambiente und alles Drumherum ist einfach wundervoll. Würde jedes Mal wieder herkommen. Würde jedes Mal wiederkommen.

Amazing staff and the vibe here is just fantastic. They even have staff who help out with the hookas .

Das essen war einfach unerwartet mega gut gewesen. Shisha war ebenso Top .

Der Service ist Top🩵 sehr nette mitarbeiter und gute stimmung Und das Essen👍🏽

War das erste mal da und alles top 👍 Bedienung sehr nett und auch der Herr an der Tür. Pfeifen sehr gut und mega DJ 💯

Atmosfer,personel,hizmet kalitesi aşırı hoş🤌🏻

Berlin’de yaşayıp Köln’e ziyarete gelen biri olarak demek isterim ki, asla kaçırılmaması gereken bir yer. Kessinlikle gitmeye değer.

Ambiente sehr schön und schick. Atmosphäre ist sehr angenehm. Die Mitarbeiter sind auch sehr freundlich. Kundenservice 👍🏼 Schaut vorbei und macht eure eigene Erfahrung :)

Ortam ve yemekler güzeldi köln'de oturup eğlenebileceğiniz bir yer

Helemaal vanuit uit Belgie naar deze top plaats! Zeker de moeite waard 🤩

Alles good shisha good very good

Yurtdışı seyahati yaptığımda tesadüfen girdiğim biryer ve ilgi alaka süper türkiyeden geldim hizmet ve servis kalitesinde başarılı çalışan personel ekibi teşekkür ederim

Her sey mukemmel ve Personeller cok cana yakin. Muhakkak gitmeniz gerek

Alles war top! Service, Essen und die Pfeife phenomenal. Viele Grüße an Ertugrul und Oguzhan!

güzel bir mekan aldığımız hizmet ve personelin güler yüzüde çok iyiydi herşey için teşekkür ederiz azure ailesi ❤️

Mükemmel bir ortam cok güzel bir yani var cok herkezi almiyorlar en güzel yanida o yanimizda kimin oturdugu bence cok önemli servis güzel ve ortam kölnde her seferinde gelmek istedigim yerlerin basinda geliyor.

Ich war am Freitag dort mit meinen Mädels und ich muss sagen,wir wurden direkt gut empfangen. Wir wollten gerne draußen sitzen aber da war leider alles schon voll.Der Kellner sagte,setzt euch schon mal rein und bei der nächsten Gelegenheit wenn etwas frei ist,setz ich euch raus. Gesagt getan,so ca. nach 15 min kam er dann auch schon und hat uns draußen einen Platz organisiert. Also wieder super tolles freundliches und aufmerksames Personal.Immer wieder gerne.

Was soll man sagen alles bestens hier, nur weiter so.