Asiapalast in Hanau

The quality has deteriorated significantly over the years. I went there spontaneously last night. The gentleman at the door was very friendly. The man who took our order was the complete opposite! The waitstaff silently cleared dishes from the table, dishes were constantly falling on the floor, and the plates are now made of plastic. The restaurant is clearly geared towards large crowds; the ambiance is perfectly fine, clean, and tidy. The "live musician" was incredibly annoying, too loud, and not good at all – a real nuisance! At first glance, the buffet appears extensive. Unfortunately, the quality of the dishes is poor. The fried noodles were bland/tasteless and soggy. The beef was too soft and bland. The chicken, regardless of how it was prepared, was tasteless, and the "Eight Treasures" were ashamed of being presented so miserably. The gyoza were dried out, and the sauces didn't help matters. The strawberries, grapes, and pineapple were unripe, while the bananas were overripe. The melon was actually okay, but the lychees were dry, and the oranges were carelessly sliced ​​next to Jell-O cubes and tiramisu?! The chocolate fountain – the idea unfortunately didn't save the day. What a shame! The price-performance ratio is no longer right. A few years ago, you could eat well and cheaply here AND get a smile from the staff – those days are clearly over!

You spend so much money there for such a limited food selection... and it doesn't even taste good anymore. And two hours later we were hungry again because we lost our appetite.

Good food Friendly atmosphere Highly recommended

The service was terrible. I almost asked the server if I could offer him a spoon so he could experience some friendliness. Every other guest received a calendar as a parting gift, but we didn't... perhaps because we didn't tip him for his rudeness. On a Saturday evening, starting around 8 pm, the fried food wasn't replenished—no garlic shrimp, no salmon, no fresh garlic. When I asked about it, the server took the bowl away with a nasty look on his face. Eventually, they didn't clear the plates either. Once upon a time, never again at Asia Palace Hanau! I have never experienced such unfriendly service anywhere else. I apologize for ever having been a customer there!

Unfortunately, the quality has deteriorated significantly. The food tasted absolutely awful and was cold. The service was completely overwhelmed and unfriendly. How is it possible that people are standing at the buffet in winter jackets? Or that they're already eating food at the buffet? That's not what I call hygienic. Of course, the owners or staff aren't to blame, but something definitely needs to be said. Simply disgusting. We will never go there again!!!

An absolutely disastrous restaurant experience. Totally overcrowded, chaotic, and completely overwhelmed. The buffet offered hardly any selection, and most of the food was lukewarm, some of it even cold. The behavior of many guests was appalling: people were wearing sweatpants, children were being placed on the buffet to load up food, and other guests were standing right at the buffet eating. Completely unhygienic. The staff stood by and did nothing, never intervening once. The freshly prepared food took over 40 minutes to arrive. Empty and used plates piled up on the table for ages. When we tried to address this with the staff, we received only a curt reply: "Leave it, we'll clear it." – without any understanding or apology. Service, organization, and hygiene were shockingly low. A restaurant that operates like this urgently needs to rethink its procedures. This was definitely our last visit.

We had a reservation for New Year's Eve at 8:45 pm (ticket price €49 per person, plus drinks). Unfortunately, the evening was a huge disappointment due to the completely inadequate organization. The main points of criticism: Mass processing: Since hundreds of guests were apparently admitted simultaneously for the second seating (I estimate around 500 people), there were extreme bottlenecks. It was difficult to get to the buffet; getting more food or sauces in a relaxed manner was impossible due to the enormous queues. Overcrowding & atmosphere: The restaurant was hopelessly overcrowded. Getting back to our seats involved constantly pushing through the crowds of guests and staff. The noise level was extremely high, which completely killed any festive atmosphere. An absolute no-go was the fact that children were given firecrackers by their parents, which they then threw directly onto the floor in the restaurant – right next to other guests' tables. Value for money & billing: We ended up paying around €160 for three people (including two drinks each). When we bought the tickets, we were promised a reduced price for the child, but on-site we had to pay the full adult price. The quality of the food and the ambiance were completely disproportionate to the price. Conclusion: We got the impression that the only goal was to maximize profits. A truly enjoyable Asian meal in a festive setting should be something else entirely. We will definitely not be attending such events there again.

Good food and plenty of portions! I can't understand these negative reviews, and we've been eating there for over seven years. The food is really good and plentiful. It's possible that one or two dishes are sometimes almost empty due to high demand, and everything is freshly cooked and served. If something isn't right (and sometimes things can happen), it's taken care of immediately. We went to Asia Palace for New Year's Eve 2025/2026, and it was a great evening.

For €45 per person (New Year's Eve buffet without drinks), I expected significantly more variety. Unfortunately, the selection was very limited and disappointing in terms of taste. If the selection is already small, the food should at least be tasty – which wasn't the case here. Furthermore, I found the staff unfriendly. Overall, it wasn't a successful visit, and I won't be returning to this restaurant for the time being.

I've been coming here for years and I'm always satisfied. The food is excellent, the owner is nice, and the staff is attentive and very friendly.

The food was terrible and not tasty at all. The rice smelled awful, one of the fish was stuffed with pineapple instead of meat, and the chicken drumsticks were spicy and very greasy. After eating, I immediately developed gastrointestinal problems (e.g., pain, cramps, nausea, etc.).

We spent Christmas there yesterday. The food was good, enjoyable. The ambiance is okay, but unfortunately almost all the lamps are broken. They should really be replaced; at those prices, a few lamps should be included. What's absolutely unacceptable: The cashier was very unfriendly. This was the second time. It was the same last year. Last year it was a woman, yesterday it was a man. I was just about to get the tip in cash when he threw the debit card receipt at me and left. No bill? Not a pleasant evening?

Not suitable, or only conditionally suitable, for parents/children! We were a group of eight, including three children under five, and although there were free tables to our left and right, we were forced to sit at a table meant for a maximum of six people. This was extremely inconvenient and clearly shows that children are tolerated at best, but not actually wanted. Especially since they aren't paying full price at the buffet, they and their accompanying parents/guardians are treated as second- or third-choice guests. Therefore, the service only gets one star. Furthermore, drinks were offered far too infrequently, and empty plates were cleared far too rarely. In addition, the aisles in front of the buffet were much too narrow, so guests and staff were constantly getting in each other's way!

Perhaps the best restaurant where you can eat your fill of the food you love. A huge selection of prepared dishes, a huge selection of chilled products from which you can create your own signature and unique creation. A great place to celebrate events for people of all ages and preferences. Wonderful staff and robot waiter. The price is very affordable and the quality is excellent. Thank you for a wonderful time.

The food was very good. But there were too many badly behaved children.

The food was delicious. If I'm ever in the area again, I'll definitely stop by.

Great place, unfortunately not as much choice as other competitors, but still delicious.

That's outrageous! I was eating in the restaurant when the owner himself came to my table and asked if we were paying separately or together, EVEN THOUGH we were still eating. That's an absolute disgrace! I'll never eat here again with such terrible service.

Good buffet at a reasonable price. Service and atmosphere were also good. I'll gladly come again when I'm in the area.

The food was scarce for a buffet.

It was very stressful, hectic, loud, and overpriced. Parking spaces are hard to find.

Friendly service, a good selection at the buffet, and delicious food. After paying, you even get a fortune cookie and a small non-alcoholic drink on the house.

The food was delicious and the service was very friendly.

The restaurant is very spacious and tidy. Everything was clean, and the staff was consistently attentive to cleanliness. The food was delicious, and there was a very generous selection of fish, meat, and vegetables. We will definitely come back.

Matchingo needs a promotion!!!! Awesome place. I especially loved the awesome menus, which were glued to the table with superglue, as well as the huge selection of sushi, meat, fried food, etc. ... and of course the piccolinis, which tasted especially good with the sour cream cheese. Those shouldn't be missing at an all-you-can-eat Asian restaurant. As for the atmosphere, I have to say it's cozy and the tables smell wonderfully of aged salmon.

It's a good all-inclusive, you can go with your family sometimes.

I used to eat at Asiapalast several times a few years ago, and the food was very good back then, with a wide selection of hot dishes and friendly service. You had to reserve a table in advance, otherwise it was always full. Today it's completely different. We've been there three times in the last year, and the food was terrible every single time. It was cold, even the sauces, the quality has deteriorated significantly, the selection has shrunk, and the prices have gone up. I complained to the manager last time, but it didn't do any good. The problems are known, but they need to make some changes. We won't be going back and can't recommend this restaurant to anyone.

Asia Palast in Hanau is a large, impressively decorated all-you-can-eat restaurant – perhaps a bit kitschy, but overall very nice and definitely eye-catching. We didn't have to wait for a table, which was great. The buffet is huge and offers a wide selection: fried noodles, sushi, baked pineapple, various hot dishes, and a large dessert station with two chocolate fountains (white and milk chocolate) as well as plenty of fruit. Some items – like fries, chicken nuggets, or chicken fingers – taste rather cheap, but that's normal for such buffets. However, other dishes were really delicious, and the sushi is perfectly acceptable for an all-you-can-eat buffet. A particularly positive aspect: the buffet is constantly replenished, and you can have food freshly cooked to order. In conclusion: If you're expecting high-end gourmet Asian cuisine, this isn't the place for you. But if you're hungry for a large all-you-can-eat buffet, want a wide variety of choices, and appreciate a pleasant atmosphere, then this is the perfect spot.

We've been going to Asia Palace on and off until today. However, we won't be eating there again in the future. We were there about six weeks ago, and my 13-year-old grandson was with us then, just like today. He needs assistance when he uses the toilet due to health reasons. About six weeks ago, we noticed feces smeared on the armrests in the accessible toilet. We were disgusted and informed the staff. Today, my grandson needed to use the toilet again, and the feces stain was still on the armrest. I called the manager and explained the problem. He then told me that the toilet was only for disabled people. I found that appalling. Then he took a damp cloth and wiped the feces off. WITHOUT gloves, WITHOUT disinfecting it. And then he went into the dining area behind the counter without washing his hands. I won't be able to eat there again.

Some of the food was cold and could have been better seasoned. Service was okay.

I went there with my family. I was very disappointed. First, we stood for 20 minutes before someone finally came and gave us a table. Then we had to wait almost half an hour just for a few drinks. The sushi tasted like it was store-bought, not homemade. Our server was unfriendly and ignored us when we wanted something. I spent a lot of money there for a terrible evening. That was my first and last time there.

Hi, we were at Asia Palast in Hanau today and had a lunch buffet for €14.90. However, we didn't order anything to drink, and we were charged €1.50 per person for that, which wasn't mentioned anywhere on the menu. I wouldn't recommend eating there again.

Very, very arrogant and unfriendly staff. I was ripped off and cheated. They simply charge people extra without noting it down anywhere if they don't order anything to drink.

I found everything I wanted. It was cold in the restaurant, unpleasant. You couldn't sit without a jacket.

There's plenty of food. It tastes great 👍 I'm there quite often, and my family is always amazed, like it's our first time there. Always a pleasure ☺️ Respect to everyone who works there.

I really liked this restaurant. It's clean, the food is delicious, the staff is quite quick and courteous. They frequently change the dishes.

Today, four of us went to Asia Palace for dinner, and I have to say I'm very, very disappointed. The food used to be so much better than it is now. It was cold, the selection was limited, and the taste was awful. I told the server right then and there that this was my last time there and I wouldn't be coming back! Her response was that she'd make it up to me next time. Yeah, right, because she probably won't even remember us.

Unfortunately, the fried noodles were only lukewarm, and I had to search for the crispy duck because it wasn't signposted, and the duck was overcooked. The service was very friendly and the restaurant clean; I hope for better preparation next time.

Our family has eaten here several times. We've never had anything to complain about. The freshness, selection, and taste have all been excellent.

The food wasn't particularly appealing from a culinary perspective. The service was courteous and acceptable. Would I go there again? No, I wouldn't.

The staff was incredibly unfriendly, the food selection was limited, the quality was poor, and it was anything but tasty. We paid almost €130 for three adults and a child 😂 I'd rather go to the nearest gas station; my money would be better spent there. The tables were sticky, and the waiter made me wonder why we hadn't sat somewhere else. I didn't dare try the sushi. Fresh is definitely not what I'd call fresh.

I went there for the first time with my parents. I can only say positive things. Very clean, very diverse, very good food and selection. Lovely atmosphere and many thanks to the wonderful staff who presented such great products every day. Thank you so much, please stay so great and dedicated.

I've been there several times, but last week I was very disappointed. The service was okay, but it could have been better. The waiter didn't ask if we wanted another drink. Upon departure, all guests received a shot of schnapps and gifts (cups, calendars, etc.), but we received nothing. The food was better before the coronavirus pandemic. The meat I had cooked was inedible. I won't be back.

As always, Delicious, cool service Thank you

Except for the fish at the Mongolian grill, the food was very good and the selection was great. Unfortunately, the fish is cooked for a bit too long, which makes it dry. But all in all, it's very good value for money.

Nice restaurant, price is a bit higher than the competitors and selection is not that big nevertheless the food was delicious and the ambience nice

We try the place every now and then, but we're always disappointed. We were there in the afternoon, and the food at the buffet was cold, and the waitresses weren't really in the mood for their job. The simple ambiance there is definitely worth seeing, as is this robot that drives around and sings, for example, on birthdays.

The ready-made food is very tasty. You can prepare something to your liking; they have many ingredients and sauces for your own combinations. I really enjoyed the Peking soup. There's a large selection of sushi. You can eat as much as you want, I recommend it.

Terrible, service like a state prison, no one even comes when you complain, meat like tofu, last time it was bad, second chance even worse. We've been going there for years, and today we were told, quote...maybe they have no taste today. NEVER AGAIN!

Delicious food, friendly service, we are very satisfied, would gladly come again.

Let me put it this way: Even though I'm not German, I don't deserve surly service. The Asian man who took our order glared at us and treated the Germans like kings, so I'm giving him one star for xenophobia.

There were eight of us who had reserved a table and went there on October 3rd. The food and the restaurant were okay. One gentleman served us very unfriendly. We had ordered all you eat, but it wasn't served. We had to wait a long time to order. The table next to us had the same experience.

It was better years ago, I was disappointed as I was there with family

I like this Asian buffet, so many options to choose from. Staff were also quick to clear out the table. But sometimes it could be loaded with people here that its loud. But all in all, this is a good place to visit, so spacious.

We were completely satisfied. The food tasted great. Since it's always busy, it's always fresh.

A very nice restaurant, a friendly welcome. Very friendly service staff, and the buffet was very extensive and a delight. All in all, a very successful evening in a fantastic location. We would be happy to return.

The visit to Asia Palast was a real highlight! The all-you-can-eat offering boasts a huge selection; the variety of fresh sushi was particularly impressive and delicious. The hot dishes were also very tasty and varied. The atmosphere is very, very nice – festive yet relaxed. Several birthdays were being celebrated during my visit, which further livened up the mood. The staff is not only friendly but also humorous, which made the stay even more pleasant. The food arrived quickly, the cocktails were incredibly delicious and perfectly rounded off the experience. Overall, a restaurant that I highly recommend – both for cozy evenings and special occasions.

Unfortunately, I can't understand the negative review. The food was okay, the service was friendly. And when the night shift left, the table was cleaned immediately. The ambiance is great; we enjoyed it and can only recommend it.

Delicious buffet price-performance ratio is okay

Great, clean location, the food is delicious, there's a huge selection, something for everyone, and the staff are very friendly. All in all, it's top-notch! Highly recommended!

I was just there for lunch with my girls. I/we couldn't find anything negative. The duck was incredibly delicious. Not like the competitor's, which was completely dry and tough. The service was quick and friendly. When I asked her to take a photo of us, she agreed. That was really nice of her. Many thanks to the Asiapalast team and, of course, to the kitchen, simply fantastic.

You can taste the freshness of the ingredients.

We celebrated our daughter's birthday at this restaurant. Unfortunately, the experience wasn't the best. The staff seemed rather unfriendly and greeted us with serious, almost sullen expressions. For a special occasion, we would have appreciated a bit more attention and warmth. It's a shame, because the atmosphere and food could have made a better impression.

Yes, especially the lunch buffet 14,90€ from 12pm-2:30pm.

Very good food, tasty, fresh, and varied. Friendly service, clean place 😁👍

I won't be visiting this restaurant again. The service seemed very hectic, the tables were sticky, and the floor wasn't particularly clean. After three visits, I had gastrointestinal problems each time, which was very disappointing. The food also didn't impress me in terms of taste: the fried noodles were bland, and the meat had hardly any flavor. Overall, unfortunately, it wasn't a positive experience.

Very rude waters. The service is very bad. Food is good, but employees ruin everything

Service: hectic. Food: consistently greasy, even the meat tastes of oil – almost a feat of art. I was here once before in 2016 and took home a stomach bug as a "free souvenir." In 2025, I thought I'd be brave and try again – maybe it was just a coincidence back then. Well, no luck. Ate there yesterday, and today I had another stomach bug of the finest kind. Bottom line: If you're looking for a change from your everyday life and want to spend a few days in bed with tea and rusks – welcome. For everyone else: better stay well away.

The buffet is usually plentiful and tasty. I'd definitely go back.

**Restaurant Review** As a family of six, we regularly visit this restaurant, often accompanied by friends, which expands our group to up to eight people. The variety of dishes is truly impressive; there are days when the food is delicious and others when it is less so. It almost seems as if the mood of the chefs has a direct influence on the quality of the dishes. Another issue we unfortunately discovered concerns the service. The friendliness and commitment of the staff fluctuates greatly and also seems to depend on their personal mood. Some employees were not particularly helpful, which significantly diminished our feeling of being welcomed. Despite these shortcomings, the food is good overall, but the customer service leaves much to be desired. A recommendation for improvement is urgently needed to optimize the experience for all guests. Friendlier service would make a huge difference and could sustainably increase guest appreciation.

I liked a few of the dishes. A large selection. Huge restaurant.

Always busy and food turnover high, so everything is usually fresh. Unfortunately, it's very loud. It's also gotten quite expensive. Selection as you'd expect. You can go there every now and then without regret.

Very bad food. Doesn't taste good at all.

Very cozy birthday people get a present 🎁

This was my second time there. The food at the buffet was always cold/lukewarm. The meat was cold. When the waitress brought our plates to the table (the food was freshly cooked), I asked her to take my empty plate. She then told me to put the plate in the middle of the table and stack it. Her response was very rude (I think it was the manager). Unfortunately, the friendliness was poor. The food was lukewarm. The current fans at the dinner buffet aren't exactly safe for people.

Super delicious, large selection of food. Drinks are extra.

I always enjoy coming back. Unfortunately, it's often packed in the evenings; it's too busy and loud for me.

I recently went to this restaurant with friends and was left with a very unpleasant aftertaste. I'd been here before and everything wasn't that bad, but last time we didn't like it at all and were left with a bad feeling. We originally arrived and wanted to pay the second rate right away, knowing that as a large group we would need time, but the waitress interrupted us, wrote the bill for the first rate, and left immediately without giving us a chance to explain, demanding that we pay immediately. To continue staying, we were told we had to pay the next rate, which meant we had to pay an extra €20.90 on top of the €14.90. We also didn't know about this before paying and wanted to have an ice cream, but of course we weren't allowed to, but the table next to us did the same, and the waiters didn't make any claims against them. Furthermore, the waiters ignore visitors as much as possible. As soon as we arrived, we wanted to ask where we could sit and had to search for five minutes before someone at least answered our question. The same thing happened throughout the rest of our visit: whenever we wanted to ask something, the waiter would answer with a yes, but would leave after a second without listening to us. Overall, the food is quite good, but the staff's attitude definitely leaves something to be desired, and we would have appreciated a bit more respect for the customers.

Unpleasant waitresses who ignore customers, impolite. They treat you as if you are a swindler or a savage who will run away without paying. The restaurant's advertisement states that the evening menu on weekdays after 5 p.m. should include sushi - when we came there was no sushi, we were told to come back next week. Lots of customers, consumer goods. My stomach didn't hurt, some dishes were tasty.

Delicious food. When we ordered coffee we were ignored because the waitress didn't know what filter coffee was. So we ordered again, but when it didn't come we reminded her. Suddenly a double order of coffee came, and we were told a little angrily that we had ordered twice and had to pay for it. She said it was our fault

Unfortunately, I was very disappointed. The value for money wasn't really good. Some of the food was dry, and unfortunately, we personally didn't like it. The staff, however, were very attentive. Nevertheless, this will be our only visit there!

From 3 p.m. onwards, there was a good selection of dishes, and the food tasted relatively good. However, the service made the food inedible. We, a couple aged 55+, were harshly lectured by a waitress about how we should place our used plates on the table. Then a spoonful of salad remained in the bowl, and she loudly lectured us about how we should handle the food. We have never experienced such degrading behavior anywhere! We felt unwelcome!

I went to the restaurant with my daughter this afternoon. There was a large selection, but unfortunately the food was only slightly greasy and lukewarm. The hygiene was very poor, with flies all over the food and the tables completely dirty, sticky, and covered in crumbs. My daughter left a bite of kimchi on her plate, and while cleaning up, the waitress gave us a nasty lecture about how to behave. We were deeply shocked by the way customers are treated here! I've been to Asia many times, and it's considered good manners to leave something on your plate there. We definitely won't be coming to this restaurant again!

Delicious food. The buffet offers a wide selection and is freshly prepared upon request.

Today I went out to dinner with my wife. It was the worst nightmare we've ever experienced. The food was extremely bad, the cleanliness left much to be desired, the staff was unfriendly, and the desserts were full of insects. I can't recommend it—even if the food were free.

Everything was bad, first time there and never again. Watermelon was a hair ice cream, exactly the same and as for service, I don't even need to say anything about it, in any case they get zero stars from me and I don't recommend anyone to go there.

Yes and no. Tastes vary. Peanut sauce too salty, duck too fatty, chicken too dry, grilled salmon even drier, but the sesame balls were great.

I visited this restaurant yesterday. The food was beautifully presented and truly delicious—I really enjoyed it. Unfortunately, the service wasn't particularly friendly; I didn't feel welcome. The cleanliness of the tables also left a lot to be desired. Overall, the food was excellent, but the way the guests were treated could have been much better.

Fresh, delicious food, delicious Mongolian grill, friendly and welcoming service and staff. Always happy to go there.

I thought the food was very good and the selection was plentiful. The staff are friendly. Everything is clean. There is plenty of parking.

We were two couples and wanted to order, but we couldn't choose; we had to take the same menu. It's all-you-can-eat: drinks included or not. We wanted to take a break and have a smoke, but despite offering ID, we were refused permission; we had to pay. After our meal, we weren't given any liqueur, and the cookies were thrown on our table. We left a lot of money there for poor service and friendliness. We won't be coming back. Thank you…

The food is really delicious, but the service is beyond bad. If you come with children, you are treated so badly. You are sat at the end of the room. The ladies who clear the plates are super friendly, but the one gentleman who walks around there greets you in a bad mood and doesn't even pay any attention to you. It really doesn't get much more unfriendly than that.

We went there for dinner today with nine people. They were friendly on the phone, but when we arrived, we were moved three times from one seat to another. The staff were extremely rude, not at all welcoming, they seemed more annoyed that we were coming for dinner and were not at all child-friendly! At the end, they even politely asked us how much we wanted to tip. Never again from this place.

The hosts are very unfriendly. I wouldn't recommend it. Zero stars, actually.

Some of the mussels were spoiled, and you could taste it right away. The sauces in some dishes were made with so much starch that they sometimes resembled jelly in consistency. The service was incredibly rude when paying because it took 15 seconds longer with Apple Pay, and then they threw the receipt on the table without even saying goodbye. We won't be coming back 🤝🏻

My family and I always look forward to Asia Palast. The food is always fresh, and I find the teppanyaki buffet particularly delicious. The value for money is absolutely spot on!

The food really wasn't good. The taste wasn't convincing, unfortunately. Some of the grilled food was completely burnt. I've had better. Service was quite friendly.

I went to this all-you-can-eat Asian restaurant today, but unfortunately, I was quite disappointed. The quality of the food wasn't good—I especially didn't like the meat at all. Everything was rather tasteless and not fresh. For the price, I expected more. I probably won't be back.

It was okay. Unfortunately, there wasn't much of a selection of food at the first counter at 11 a.m. Otherwise, it was okay. It wasn't very busy either.

Rude and full of flies. A waitress almost forced us to have a drink less than three minutes after we were seated; otherwise, you'd have to pay 1.50. Maybe that should be noted. The same waitress was snippy the whole time.