Alwin Strubert Gaststätte in Heilbronn

Customer service: When I speak to him, he doesn't look at me. When I order, he tells me to look at the board in front of me and order. When I ask him which is better, he tells me to choose myself. He is very unfriendly and rude. I've always bought from a short-tempered young man, but his service is better and his interactions with customers are better. I will not repeat the request from the same employee. He is in a state of excessive nervousness and has profuse sweating on his forehead.

I regularly treat myself to meals at dean&david's, often with smoothies too. The food is always very tasty, fresh, varied, lovingly put together and the portion is enough to satisfy your hunger. The seasonal offers are regularly new and adapted to the season. There is also a large selection for vegetarians and vegans. Be it bowls, salads, curries or even the desserts - so far I've enjoyed everything very much. The staff are very friendly. Pre-ordering via the app for pickup works great. I find the option of reusable bowls instead of disposable containers particularly commendable. The fact that you get an extra ingredient when you use or swap the bowls is a nice touch. dean&david also takes part in Too good to Go.

Very quaint restaurant and, in my opinion, an insider tip. The food is very tasty and plentiful. We also really like the lovely dog ​​Carlos. Both innkeepers are very friendly and accommodating. I or we have never been disappointed there, the beer garden is great in summer. Keep it up! Best regards, a loyal customer

Impossible. Unfriendly and slow. I got the wrong drink and then cheeky answers. The service staff made the neighboring table wait an hour for the main course. And didn't even respond when asked. We then left. ...

We were there yesterday and the food was good and came quite quickly. However, I left more than half and was happy to take it with me for tomorrow. When I asked about it, the waiter told me that it had been thrown away and said a youthful “Um, sorry!” I was visibly angry and instead of accommodating the customer in any way, the conversation ended at that point.