Alte Mühle Bergstedt in Hamburg

Rarely have I experienced such unfriendly service staff....were ignored for a long time, then immediately yelled at when we dared to ask for a table...then we were not served for over 30 minutes...we left again...you don't need to put up with that...sorry, never again

Unfortunately, the staff were completely overwhelmed and rude. "Could I order something?" (After 30 minutes!) "Yes, you can, but can they...?" No words. Left...

Highly recommended. We had pan-fried fish. It was excellent. The servers were very friendly, and the location is inviting. The prices were fair, too. Almost cheap for this area.

Perfect all around. Excellent service and an extensive, varied menu. The burger with sweet potato fries was very good.

Today was my third and final visit to this restaurant. After making a reservation, we sat down at a dingy table that was then cleaned only moderately well. Drinks were good and quick. A friendly, genuinely engaging server. Bruschetta, delicious tomatoes on bread that hadn't been toasted long enough. I received my veal schnitzel on time. By far the worst veal schnitzel I've ever eaten. It was already dead when it went into the pan, but there it had to die another dry death. My friend got his burger with fries, but then he asked for ketchup. The owner brought the burger and accepted a polite question about ketchup, and the answer, you wouldn't believe it: "If I come out again in the next 45 minutes, they'll get their ketchup"!? So there was no ketchup today. What kind of answer is that? So, the bottom line: don't accept too many guests (the wedding was also in the barn) or let them into the restaurant if you can't handle it. And I'm too good for stupid chatter. Just as a side note, the toilet paper in every portable toilet is of better quality than there.

The asparagus was firm without being woody. A true work of art. You miss the old sofas just a little bit.

We were there with a group of eight people and sat in a larger room where other larger groups were also seated. Unfortunately, this made it quite loud at first. After some of the guests left, things became more pleasant. We would like to highlight the very friendly service, the extensive selection, including for vegetarians, the fact that the food arrived quickly and at the same time for everyone, and it was very tasty! We would love to come back.

The food was okay, but nothing special. We asked for tap water in a child's cup for our baby and later paid the regular price for this tap water, which is truly outrageous.

Very nice ambiance, beautiful location. Very friendly and attentive service. Very good food. Very good value for money. Highly recommended.

The location is very nice, the ambiance by the pond is very pleasant. The staff are extremely friendly and attentive. The food, unfortunately, was only average. The Wiener schnitzel wasn't cooked well and was sitting on top of the fried potatoes, which didn't do either the breading or the fried potatoes any good. The vegan burger was great. The Kaiserschmarrn (smothered pancakes) was absolutely terrible, and the red fruit compote was definitely from a package and not worth the money. I'd rather just have dessert, and it was delicious because it was homemade.

A restaurant surrounded by nature. We really enjoyed the terrace and its views. The building is also very beautiful. The dishes are very generous. If you have dessert, it's best to share. The Burrata. We had Burrata and Hamburger Pannfisch. We'll be back.

It is a nice restaurant and the foods too are delicious

Great food, good prices Nice beer. Friendly staff

A wonderful place with wonderful food. Thank you for a lovely evening.

So I ordered good home-style food and I was rewarded, it was simply delicious, nice cold beer with a salad and a small dessert, the service was first class, I really liked the ambience

Now, Alte Mühle stands for something that spans generations 👌 From what I've seen so far, good food for a not-too-expensive price range. Remember that, and good fishing, see you soon!

Great place to eat. Despite being busy on Mother's Day, there wasn't a long wait.

A very nice atmosphere, plenty of seating, and very attractive decor. We sat outside and enjoyed the view of the lake.

First of all, the food was great. Service would have to be given 0 stars. We had reserved a table. No waiter showed up. After 20 minutes we got our own menus. 30 minutes later we were actually able to order. The drinks took forever, let alone the food. We waited an hour for this. They tried to be funny to keep us entertained. I would have expected at least a small compensation, schnapps or coffee, so we left completely angry and annoyed on Mother's Day. It was very disappointing.

Very nice restaurant, good food, very friendly staff.

The Lokaische is simply great. The staff is great. Essen 1A Gladly again.

Very pleasant atmosphere, good food, friendly staff, what more could you want...

Yes. Good food in the open air with a view of the lake, rustic restaurant in an old lock.

It is good to see the quality return here with the new management. The food is excellent, and the only minor critique is that the smaller plates are slightly overpriced. But the main dishes are 5 star.

Super delicious food in an atmospheric ambience with friendly service. We would love to come back

Delicious food without a lot of frills, beautiful location, nice service - it's nice that it only takes 5 minutes by bike for this little break.

Heute am 1.5.2025, endlich schönes Wetter, zwei Plätze draußen ergattert und zwei Kaffee und zwei Rhabarberschorle bestellt. Es war viel los, aber nach 45 Minuten war immer noch nichts da, wir haben Bescheid gesagt und sind gegangen. Der Kommentar des Kellners „Das tut mir leid, aber dafür kann ich nichts“. Wir haben vier Kellner draußen gesehen, das ist bei der Auslastung schaffbar, und wenn nicht, weniger Tische hin stellen.

The place was redecorated contrary to the style that would have been appropriate. We still sat down and waited 30 minutes until we were even served. Then just ordered and waited again. When we didn't have any drinks, let alone food, after another 30 minutes, we left. Absolutely disappointing. But that's why I shot instant noodles at home and they were awesome.

We were there today and wanted to have something to drink and eat outside. After waiting for 20 minutes and due to the way and simple ignorance from the staff, we asked if we could order something and were told in an unfriendly tone. Yes, when I have time. Menus would be passed to us from the neighboring table because they felt sorry for us. Disappointed for the second time with such miserable behavior, we won't be coming back to this place.

To put it bluntly, since the new owner came in, it has been an almost perfect resturante. We really enjoyed the delicious cuisine of our citizens. I'd love to come back

Very cozy and idyllic restaurant. Perfect to take a break after a hike in the Alstertal... Very friendly staff, very good service

I'm sitting here right now and actually wanted to drink an Alster. But €5.60 for 0.4l isn't worth it to me. No wonder that no one sits in the beer garden here despite the nice weather.

Unfortunately, with the change of operator, the quality of the food has slipped massively. Inedible burger for expensive money. The interior design used to be much more stylish - now it's just uniform. Now it has become more of a cheap party location.

Delicious food, just a bit small for a strong man. The burger with truffle mayo is super tasty, with really good sweet potato fries for an extra 1.50 euros, which are worth it. Very nice, relaxed service.

A nice restaurant in an idyllic location in the forest between the Alster river and the lake. You can sit comfortably outside or in a relaxed atmosphere in the newly designed restaurant. The service is very friendly. Large selection of dishes, deliciously prepared. There is also coffee and cake. It's nice that you can get hot food at any time.

What a charming little place. Picturesque, quaint, and yet very modern. The staff today were very accommodating and charming without being intrusive. The food was delicious and plentiful. It's not a chip shop, but it's worth every cent. If I'm in the area again, I'd love to come back.

The burger bun was a bit dry. Service was great and everything arrived quickly.

It's beautiful there and you can sit outside. Had an ice cream sundae. It was very tasty and very well prepared

This restaurant is very good, both the food and the service are first class.

I can only recommend this restaurant. Since we come here often and have never been disappointed so far. This applies to the food and also to the very friendly service.

New entry: New operator! Everything is a little better! The menu is more modern, the atmosphere is a little fresher, the service is much better! All in all recommended! 2 main courses plus starter and drink (coctails, beer, Helbing) for just under 50€/person. Full and satisfied…! Hard to find here in the Alstertal! Keep it up, we'll be back! Traditional cuisine interpreted in a modern way. An ambience from the good old days - grandma's sofa or the large dining room invite you to get together in a cozy atmosphere... the small menu offers fish, game or meat dishes - starters or dessert everything as you would expect! The host also has a good selection of wines or spirits to round off every evening! The staff is attentive and you can trust their recommendations! Price-performance ratio is very balanced! That's how it should be!

Very nice restaurant with great, friendly service. And the food is also very good, large selection - also for vegetarians and vegans

Really great restaurant, very nice service, the food was very tasty, the prices are fair. We particularly recommend the sweet potato fries, extremely delicious!! It was our first time here but we will definitely come back, thank you for the great evening.

We have already eaten here twice in quick succession with 7 or 6 people and were very satisfied each time. Although the restaurant was very well booked, the service was perfect. Attentive and super friendly. The food tastes very good. Prepared with love and best quality. After the renovation, sitting has also become comfortable. We'll definitely be back!

After the reopening, the ambience has improved and so has the food. Service is important and individual black sheep can cause a lot of damage. Unfortunately, we have now seen several older waiters who behave more like a bouncer. It's not that he never smiles that's a bad thing, but he's very rude and coldly unfriendly to his guests (and colleagues). And in winter when there was little going on... Service training would be recommended so that the store remains a success

The service urgently needs training. They are friendly but uncoordinated, I expect more given the prices. And TAP WATER for almost €8.00 is really OUTRAGEOUS. So far I've only had to pay extra for mayo and ketchup at the snack bar. Here I pay an additional €1 each!!!!! Is a no go. The food this time was rather mediocre

Just under 8 euros for a watery hot chocolate without cream with a splash (amaretto).. plus an unpleasant coolness in handling. no thanks, not again.

Good food, attentive service, ambience matches the character of the house.

I came across here while hiking...it's beautifully situated in the forest and by a lake. I will definitely come here. Unfortunately it was closed today.

Everything great. The food was extremely good. The portions were finally big enough so that you could eat well. The service was very friendly. The food came super quickly and was beautifully prepared. The atmosphere was also very pleasant. We'll be back!

I was really looking forward to the visit. Except for the arrogant waiter, everything was really nice. The prices are ok, the quality of the dishes is average and the ambience is great. But it is an absolute no-go that if you change an insert you have to pay the full price for the changed insert. A note on the menu or a note from the waiter would be correct. Or you would have had to serve both side dishes if both were charged anyway. We also found the portions to be a bit too small. It's a real shame because we think the restaurant is very nice.

Impossible waiter. Unfriendly to rude. After seeing me in the entrance! left the restaurant almost empty with the comment that he still had to look for a table. Leave me standing didn't come back. (Other spontaneous customers also simply went to a table). Then he argued with my husband...instead of being friendly. If the owner reads this, he should treat his colleague to training. After all, we are in Bergstedt and not on the Reeperbahn

The food was very tasty even if the steak was a bit small and came without a side dish.

We sat in a separate room with 16 people. alone

Very positively surprised by the cheerful and motivated service staff. I can only recommend it.

We went to the Haus am See for the New Year's Eve party and were very satisfied. The food was all very good, the service was attentive and friendly. We'll be coming to the restaurant soon.

Ate Kaiserschmarrn and apple strudel there. Apple strudel was tiny and lukewarm at best for €7.90. The Kaiserschmarrn portion was also small, even though it was stated for 2 people and at €17.90 it really wasn't a bargain. The cappuccino was not tasty. Service and atmosphere very nice!

New brooms sweep well and the saying is true here. Carefully modernized, very attentive service and good food.

Excellent and very nice service, excellent food and cozy atmosphere. It's a dream to sit by the lake in summer and cozy in the old mill in autumn/winter.

Unfortunately, I have to agree with the previous poster: We also had reservations for Boxing Day - and asked in advance whether normal à la carte service was possible; which was confirmed over the phone. Our guests who specifically wanted a restaurant with no Christmas menu; looked at us very sparingly and disappointed. After consulting with the waiter, the first question he received was an unempathetic "that's à la carte" and the second specific question about whether schnitzel was possible was a short "no" + "that can't be" in response to the telephone inquiry. The Alte Mühle couldn't turn the rest of the evening into a positive: the goulash soup tasted extremely good; unfortunately only lukewarm. Tables were pushed back and forth; Station atmosphere. Plates were only half cleared and there was no ice cream for dessert for the children. The main courses were fine; Value for money too. I give the 2 stars because I'm actually very happy that the mill is open again and there is a beer garden in this beautiful place in Bergstedt; However, something like that shouldn't happen - we could have thought of several things on the spot to save the situation; if you wanted to and saw the disappointment on the faces of a larger group.

We had made a reservation for a larger group on Christmas Day. Unfortunately there was only a special Christmas menu with typical Christmas dishes. It was not possible to order food from the “normal” menu. We thought that was a shame because we would have liked to have eaten something other than the typical duck breast, goose leg, etc. Since this wasn't mentioned when making the reservation or on the website, we left quite disappointed. The selection of dishes on offer wasn't very diverse and the prices were rather in the upper range. We've never experienced anything like this before...

You can finally eat here again after it's been re-taken over! Very friendly service, food good value for money, atmosphere was very nice! What more could you want!? In summer, take a break on the terrace by the lake or have a celebration in one of the cozy houses, life has returned here!

I went to another restaurant last night and I'm still loving it! I ordered the beef steak with herb butter and potato gratin, and it was just perfect. The meat was wonderfully tender, grilled to perfection, and the gratin was creamy and aromatic - a real taste explosion.

A delicious and very warming mulled wine, with a good portion of subsidy👌

If you're looking for an Oktoberfest atmosphere at Christmas with beer mugs and heather, this is the right place for you. We were thrilled in the summer, now disappointed. Tomato soup with mozzarella was served without mozzarella because it was out, we found out when we asked.

We were here with a large group and loved it! The food came to everyone at the same time, which is anything but normal with a large group. The service was extremely friendly and always tried to fulfill our every wish. We felt completely comfortable. Particularly noteworthy is the breathtaking ambience and delicious food! We'll definitely be back.

Wow found it via Google and was more than thrilled! Top service, very good food and the ambience is convincing. 3 courses because it feels too good to stop

Well….the food was below average. After ordering, the food came after 15 minutes. Kale ok, cold cooked sausage, canned sweet potatoes. Simply cheap and bad! Warmed up goose leg. Red cabbage miserable. No, the kitchen is not recommended. The service was super friendly, but neither refills nor asked questions. It's a shame, because the “hardware” of the restaurant was extensively renovated. Conclusion - you tried hard...that alone is not enough! The kitchen needs to be better.

Ready meals are served and as mentioned in previous reviews, glutamate is used. The decoration was done on a small budget. There is no criticism in this, but it is clear where investments were not made. I won't come back.

Plenty of good food, friendly service.

Very cozy rural restaurant. Nice ambience. Food very tasty and friendly service

I rarely have that! The Alte Mühle in Bergstedt scores in all categories. I had a Mühlen-Special burger with extra cheese (yes, there are no hyphens on the menu, but I'll forgive that), my wife simply ordered a burger without gluten and lactose. This obviously wasn't a challenge for the kitchen and was solved excellently. The components of the burger were individually prepared without a bun in a very appetizing manner and delivered as ordered. The mill special burger was outstanding (homemade and fluffy bun, excellent composition and ingredients, generous portion). The dishes from the other tables also looked excellent and this was confirmed by the feedback from the guests. The service was friendly and had an absolutely appropriate level of humor and conversation. The ambience is wonderful and a perfect mix of cozy, inviting and elegant, not at all outlandish but not shabby in any way. The prices may not be low (Mühlen special burger without extra cheese for 17.90 euros), but they are clearly worth every cent and therefore undoubtedly reasonable. Without question, my new favorite restaurant, easily giving hip burger shops a run for their money.

After the renovation, the change of ownership became really great. Food was very good and attentive service It's definitely worth coming here. It must be fantastic in the summer. We'll be back

Had a very good meal at the Alte Mühle last night. Super friendly and fast service, after the renovation the interior is finally so inviting without trying to be overly stylish. Simply the right location in a beautiful location where you'll enjoy stopping by! 😄

Very nice service and nicely decorated location. The roast beef was very tasty, it could have been just a bit more fried potatoes for our taste

Enttäuschung total. Waren hier mit 6 Personen, Männliche Bedienungen sehr forsch, fast unhöflich. Pannfisch trocken, bestimmt aufgewärmt. Surf&Turf trocken, bestimmt aufgewärmt, die anderen Gerichte so lala. Aber vielleicht war der Koch gerade in Urlaub

Great ambience...great food at affordable prices. Nice service👍 Very good...I'll be back

Great location and very attentive, friendly staff. Always my pleasure.

We ended up here by chance because we were in the area and were in the mood for fried potatoes. The Wiener Schnitzel was excellent, pretty much the best we ate in Hamburg and the surrounding area.

Going to this restaurant was a great experience with very kind employees. The food tasted great and they had much to choose from! Overall a great restaurant!

Very cozy, delicious food and friendly service. What more could you want?

The ambience by the water and near the forest is great. The menu offers a lot of choice and the prices are very fair compared to restaurants in a similar location. The service is of a very special kind! The senior was very loud and cheeky towards an older guest. Almost didactic and know-it-all. The two conversations were so loud that unfortunately you couldn't hear them. The young female waitress behind us did the same as her colleague and addressed the guests behind us with the words “What’s your problem?” as one of them replaced the broken chair. The offer “How can I help you?” would be nicer. My salmon had herb butter and my husband had lemon with his beef - it can happen, but it's still not pleasant if foods are mixed up.

We got married in the old mill last week and can recommend it 100%. The Haus am See is a wonderful wedding location! The food, the drinks, the service, the flexibility… we were very happy with everything! A big thank you again to the entire team - we'll be back for our silver wedding anniversary at the latest :-)

After a bike tour, we had a delicious coffee with milk with a view of the lake.

Quaint, cozy location. Super friendly service, large menu, good food.

I think it's good that they're open seven days. I think it used to only be 3 days, so I asked myself what they deserve that they only have to open for 3 days.

Burgers are pretty average, surprising for the relatively high price. I only know that the ketchup costs extra according to the menu from a snack bar and not a restaurant

Sat outside in the beer garden, everything was very good!

We had lunch with friends at the Alte Mühle today and were really thrilled. The selection of dishes was wonderful, the prices were reasonable and OK. The food was very, very tasty and nicely presented on beautiful dishes. We were served by a young, very friendly and approachable team. We felt very comfortable there and can fully recommend the location.

Food ok and quick Service was sometimes not friendly and slow View from the terrace 120 out of 100

Great destination! Enjoy your meal. Nice service.

Went indoors for dinner. Average in all respects. No ambience. It might be okay outside for a coffee/cake.

Price performance really super good. Great spot in the forest by the lake, but also beautiful outside. Thank you very much

Especially when the weather allows you to stay in the garden by the lake, an extremely beautiful place. The kitchen is still good, but has unfortunately deteriorated somewhat with the change of ownership in winter 2023/24. The previously professional staff was replaced by numerous temporary workers, which unfortunately meant that the service suffered enormously.

Very cozy and rustic, you can sit outside by the pond, the food is delicious and the service is great👍...Spade beer from the bike, delicious😋 Price performance is good🙃

Unfortunately, there is no longer the home-style cuisine as in the past. The new card seems a bit arbitrary and interchangeable, which is a real shame. The location is really great, something like this is rare in Hamburg. The service can and will continue to learn, unfortunately it is really difficult today, as in many other industries.

The restaurant is located in the middle of beautiful nature. We met friends here. The restaurant is also certainly suitable for family celebrations. The service and the food are consistent and very good. However, it was very loud in the large room on Saturday evening. A reservation is definitely recommended on the weekend.

A fantastic place to sit comfortably outside by the mill pond in summer. In the middle of nature. Super. We just drank coffee. The waiter was great and quick, even though the terrace was full.

Nice to sit in the beer garden by the small lake. Nice staff. Enjoy your meal A beautiful place in the middle of the big city

Great historic restaurant. The food tasted great. Price/performance is right. The staff were very attentive. Keep it up