ALEX Potsdam in Potsdam

The breakfast was very good as always.

Like most restaurants, it's very loud, but otherwise relatively cozy. It's absolutely not suitable for vegetarians, however, as the chefs eventually became unwilling to put an existing vegetarian patty on a regular burger. Instead, you have to order the vegetarian burger, which has other ingredients that you don't really need or want on a burger. When this started, even the waiters were surprised by the kitchen's reluctance... who knows what kind of people they are if this is too much for them.

Service and location were good. However, the buffet was very poor. The pickled items and fruit compote were mostly old or spoiled. I've been there twice and had food poisoning and stomach problems both times.

Waiting over an hour for food is simply unacceptable.

Best Salsa and Bachata Party in Potsdam

Simply great. Everything is fresh and delicious. We'll be back.

A place to linger. Child-friendly....

Out of necessity, we went to Alex for something to eat. We were pleasantly surprised. The ambiance was very interesting. The staff was super friendly, and the food was also decent.

Good site. Nice and warm site for friends and family gatherings.

Delicious 😋 food 👨🏻‍🍳 and nice staff 👍 And once again very tasty 😋 and friendly service Sandy and Julia. Always happy 🍻

Very nice atmosphere. Super friendly service.

The food was excellent, but the service was unfortunately not good at all. We waited 30 minutes before we were even served. The food and drinks came quickly. While we were eating, we ordered some extra quark for our baked potato. After 10 minutes, I went to the counter and got it myself... Then we wanted to pay, and the cashier went out to smoke a cigarette. Another cashier then took the money and apologized for the service, visibly annoyed with his colleagues. We would have understood if the restaurant had been full, but that wasn't the case; maybe 60% of the tables were occupied.

It's a shame you don't get a small glass of water with your espresso. It's actually standard practice; even the staff found it embarrassing.

Quiet place with great Aperol Spritz of different kind and flavours on a good price. One of the most visited place with nice view towards Platz der Einheit. One of my favourite spots in Potsdam

The Alex in Potsdam has definitely improved significantly since my last visit years ago, both in terms of service and selection and quality. The price/performance ratio is good, and the quality of the food surprised me.

We ordered an espresso, but it was served without a glass of water. Upon asking, we were told: "We're not Italian." That's not going to win any prizes, especially not at €3.30.

Three of us went there for a coffee and were very impressed. The staff were exceptionally friendly and in a great mood. Despite the restaurant being quite full, the service was quite quick. We ordered waffles with cherries, ice cream, and whipped cream, and I can honestly say I've never had such exquisitely prepared waffles anywhere else. The environment is generally fine, but it could be a bit cleaner.

It is nice, but everything is very cramped, you wait a long time for the service and the food also takes a very long time

Nice ambiance and friendly service. Cakes and drinks were delicious. The surroundings were quite noisy during peak hours.

Mega awesome service from Fritz

large selection, good service, birds poop on the chairs

Schnitzel and fish and chips Schnitzel was okay but the portion is quite small and 16 euro for such small is it quite expensive. Not that great too Sweet potato was really nice and the sauce along with too. Fish and chips is more of chips than fish. It felt like chef couldn't catch enougt fish for the day so he loaded with chips lol. But fish chips taste was super! Its quite expensive tbh I find not worth it to eat but great place to hangout with your friend or partner. Calm and cozy

Love having breakfast there, even though it costs a bit more.

Very tasty 👍Good price-performance ratio ☀️ Varied cuisine 👍

Very tasty brunch. It was a bit warm in the large room. The restaurant has air conditioning. Air conditioning

We opted for a buffet-style brunch on Sunday. Reasonable value for money, excellent service, delicious food, plentiful, and plenty of choice! The menu offers a wide selection, no matter what time of day. Highly recommended! Thank you.

We were there for breakfast. Huge selection and incredibly delicious!

A beautiful café/restaurant in the heart of Potsdam. Excellent value for money. The breakfast and cocktails are also highly recommended.

Great food, attentive staff, and a great location. Nothing to complain about.

A food disaster. Prices are outrageous. A 0.75l water cost €7.10. The baked potato was yesterday's. Drier than the Gobi Desert. The burger was frozen.

No German-speaking staff. Ordered drinks and waited more than 30 minutes. Staff overwhelmed, will never return.

What I like: Friendly and attentive staff. Selection for everyone. Accessible entrance, central location. What I don't like: If you sit near the restroom, the smell occasionally spills onto your plate. The pricing policy has increased quite a bit. (But that's always a matter of opinion.)

We weren't actually planning on eating here at first, but the weather wasn't favorable. So we did, and we didn't regret it. We waited less than a minute and waitress Denis was already there. We didn't have to wait long for our food either. It was delicious.

We especially liked Fritz's service:))

Great service. Thanks Dennis and Laurens.

Thanks to Dennis and Laurenz. Excellent service.

Very tasty food, friendly service, and reasonable prices. The wait time was perfectly acceptable despite the restaurant being quite full. I'd be happy to go again.

Very good food and delicious cocktails. We'll be back.

This review only refers to drinks, such as cocktails and long drinks ⭐ • (+) Various drinks (+) Tastes okay (okay) (+) Service polite • (-) Staff polite, but not enough (-) Restrooms could be a bit cleaner (-) Price doesn't quite match the quality

Super friendly staff and a wide-ranging menu with something for everyone. The cocktails are also great. The only reason I deducted one star is because of the food, which, while frozen, tasted too dry for me. Nevertheless, the café is very nice and has a beautiful glass roof inside.

Great selection at the breakfast buffet. Our server was also super friendly and very attentive. I'd be happy to go back anytime!

I never normally write reviews. But what we experienced at the breakfast buffet today was so bad that I can't leave it uncommented. The two of us arrived, in a good mood and hungry. At the entrance, we politely asked if we could sit down – the answer: "Yes, of course!" Nice thought, but unfortunately, the service mentality ended there 🥲 We sat at the table for about five minutes, no one came, no explanation, nothing. So we went to the buffet and asked if we could help ourselves. A waiter showed us where the plates were. So we got our food, sat down again – and then came the big moment: Another waiter rushed over to our table and lectured us in an accusatory, passive-aggressive tone that we "should let them know first before going to the buffet." After that, he simply turned around and left us pretty speechless, because that's exactly why we'd asked twice. After this "service conversation," we had absolutely no desire to eat anymore. The food itself was good, with a fairly large selection and freshly prepared. For me, a good meal also includes service that allows you to fully enjoy the meal and go home satisfied. Unfortunately, that wasn't the case here. P.S.: My juice glass was sticky, and I didn't enjoy drinking from it at all 💀

Even after years, I haven't been able to fully grasp how the ALEX people divide their territories. So, whether you have drinks all the time depends largely on the person on duty. If you take a seat outside, you're guaranteed at least one "free freak show moment" per visit—due to the proximity to Platz der Einheit (Unit Square). Everything's fine in the shop itself and in the "outdoor area," the Wilhelm Galerie interior.

A wonderful salsa evening. Super friendly staff and delicious food.

I went there for the first time last week. The atmosphere is really nice and relaxed and the food was sooo yummy! I ordered a teriyaki salmon bowl and a homemade Alex lemonade and they were soooo good! 😊🥰

Yes it is very nice and the ice chocolate was really delicious

I've rarely experienced such great service. Thanks to Josi! The Aperol is also great!

Always good for a beer with friends.

Hello, I like going to Alex Potsdam. Unfortunately, today's iced coffee was a "warm coffee." I told the staff at the counter. They offered an inadequate apology.

Still a great location, even if you don't go dancing regularly anymore.

War mit meiner Tochter vor kurzem Mal wieder 😊 dort.Und haben uns kurz Mal aufgewärmt und schnell was warmes Getrunken.War sehr lecker 💯

Good food and very friendly staff. I always enjoy stopping by for a quick bite.

Very good food and delicious cocktails

Relaxed café atmosphere ☕ for chilling and chatting with modern background music 🎶, even in larger groups. Generally, the service is quick and friendly. Whether it's creamy hot chocolate, sparkling homemade lemonade, or a tropical cocktail 🍹; whether it's a creative salad 🥗, creamy cake 🥧, or caramelized Kaiserschmarrn – I find it hard to find something I don't like here. 😋 Credit cards are accepted. I highly recommend it!

We often come here for drinks and food and enjoy it. The food is consistently of excellent quality, and the service from the hard-working and attentive staff is particularly noteworthy. We'd like to emphasize that Alex served us with great friendliness.

We went to brunch at Alex for the first time today. We were pleased with the selection and size of the buffet. Unfortunately, an incident occurred when the waiter dropped the orange juice on his tray, and I got it on my face. My sweater and pants were wet, and the waiter didn't apologize, just said, "Well, apparently I got more of it." It's understandable that such mistakes can happen, but in such situations, you should accommodate guests or at least apologize. In general, one had the impression that the waiters were more busy chatting, as plates weren't being cleared regularly.

Bruschetta unfortunately very dry and hardly any taste. Service was good.

They took like 10 minutes just to ask for our drinks, which we then didn't receive for another 10 minutes. It was not a busy evening at all.

Pleasant many choices for food and drink. Not particularly expensive!

You can have a relaxed breakfast there, but it has decreased significantly compared to previous years, especially before Corona.

Great place to go for a meal. Glass-covered courtyard very nice to sit in.

The staff is super friendly, the food and the price is right too

very nice 👌 great food and friendly staff......very happy to come back

It was okay for breakfast. The tables could have been cleared in between. Staff is busy but friendly.

The Café ALEX is impressive because of its tradition. Here the guest gets what he expects from the brand. Tasty and well cooked. This time we went to the breakfast buffet at Café ALEX in Potsdam. And it's worth it. The selection is large and extensive. The food offered is tasty and good. The service was special. We were lucky to be seated at a table supervised by Dennis. Not only is he an authentically friendly fellow, he also looked after the well-being of his guests with good advice.

Actually a very nice atmosphere with a very nice large sun terrace. The staff is really super friendly nice helpful and accommodating and the view of the park is really lovely on a nice sunny day the menu promises really tasty food and a nice selection so it's worth eating. Unfortunately, appearances are more like reality

Good location at the Unity Square in Potsdam. The prices are a bit high but the staff is mostly motivated and friendly.

Food was delicious…everything was there Staff very friendly Everything was great

Pastrami sandwich is highly recommended, Schnitzel Classic are okay for the price. Atmosphere and service good. Please reconsider drink prices. €4.40 for a 0.3 cola is too much.

Nice atmosphere, friendly service. Next time we will eat something there too.

The chicken schnitzel is now molded meat and looks like a building block. After cutting it, it doesn't work at all, before it was very tasty. That was the last time we ate there. Ketchup and mayo are charged extra.

This was our second time here and this time a bit disappointed. The starter was absolutely delicious, but unfortunately the main course was not. The fried potatoes were very greasy and not freshly prepared.

Went for brunch on Easter Sunday, the restaurant was very busy and I can only recommend it. Rich selection and super nice staff. Thanks to Fritz, he served us really well and was in a very good mood. We felt very comfortable.

This time we (two people) spontaneously went to ALEX at Platz der Unity in Potsdam for coffee time. As always, it was well attended, but we still got a nice spot. The Solero waffle was delicious, as was the coffee. Despite the many guests, the service was totally friendly, attentive and in a good mood. Thanks to Fritz. Really great afternoon thanks to you too! :-) In short: We have been there many times (both breakfast buffet and lunchtime, as well as in the evening with schnitzel, gin and tonic etc.) and we always enjoy coming back! Absolute recommendation.

Very nice and friendly service from Mr. Fritz. Would love to come back.

Was very tasty! Beautiful location and we would particularly like to highlight the performance of our waiter Fritz, great service! Thank you very much

I often come for coffee and am always very satisfied. Very nice staff, attentive and always friendly. The waffles are particularly delicious and I can enjoy my coffee with oat milk, very good! Thanks to the great team

Beautiful ambience in the Wilhelmgalerie. The food was fantastic and the waiter Fritz is very nice and attentive. I'd love to come back.

We ate breakfast at Alex for a week. The young dynamic team was always present and always friendly. No matter how crowded the store was. The atmosphere there is also great, you immediately feel at home. When it comes to food, the selection and quality of the food is great. We didn't miss anything. Keep it up. When we're in town again, we'll eat there again.

Food is great, the service is nice!

If you don't have enough staff, you should think about putting fewer tables outside. For 2 hours you weren't asked if you would like to drink something else

Great food, just the service was painfully slow. Would have spent a lot more here but just couldn't get any service which was a shame as the food was great.

Good meeting place for conversations

We first sat down outside when we asked, were then more or less friendly directed inside, then again to another colleague who should please seat us as he has an overview of the reservations. He finally assigned us a seat inside (at that point we had already been in the restaurant for 15 minutes). However, we sat there for 20 minutes without paying any attention. There were obviously waiters standing around the restaurant without a clear task and without an overview, but we were not asked at least once about a drink order. The restaurant was about half full at this point. Trying to make eye contact with several waiters was also unsuccessful. After the 20 minutes we got up and left. I've always been a big friend of Alex, but I probably won't be able to see it again for a while after such a bad experience!

This time an extremely uninterested waitress was caught. That's no joy.

Having to wait far too long for food, I can make my own flamkuche in 50 minutes

Went to Alex yesterday and ordered a wrap from the weekly menu. Got a plate with 2 wrap halves without any garnish or anything like that. The whole thing was filled mainly with iceberg lettuce, red beans and tomato pieces. You had to look for the announced chicken pieces... And the whole thing for €13.90, completely overpriced! The waiter was visibly embarrassed when I asked him about it. Too bad! Until then I was actually always quite happy in Alex; that has now changed ☹️

We just had something to drink... everything was good

Breakfast or brunch. Always good 👍🏼

Good food at fair prices. The service is sometimes one way or the other, but the price-performance ratio is really good and if you want to spend a nice evening with friends there is always enough space.

The food was delicious but the wait was very, very long. The staff was a little overwhelmed by the number of guests. (But always friendly)

Bad when you wait 30 minutes for a cappuccino.

Although the prices have almost doubled in the last ten years, I still enjoy going there again and again. Fried potatoes, bacon, scrambled and fried eggs and finally pancakes with warm cherries😋

Friendly and quick... Went there for a coffee and cake. Gladly again.

Individual waiters should actually rethink their profession. Unfriendly statements such as: I don't think you ordered that, to, are you the emperor or who, was everything. I think the buffet is good value for money. Personally, the only thing I missed was the labeling on the sausage; unfortunately it was almost impossible to tell the difference between turkey and pork. Even the people sitting next to me were shocked by the waiter. All in all it was ok.

We went for a snack and were surprised by how good everything was. The place is spacious and quiet, and the staff is very attentive!

The food was quite good, but the waiters weren't. We waited an hour for our food with small children and then the waitress forgot to bring something twice. In addition, the waiters stood around together and chatted. However, our companion explained to us that it was probably better otherwise.

Apparently the kitchen and the service staff were overwhelmed by the rush on Saturday and everything took a long time.

We went for breakfast and really enjoyed it

A lot going on on Sundays, but everything went well.