ALEX München Rotkreuzplatz in München

So far I really liked it. The selection was very extensive. Unfortunately, we were not informed beforehand how the breakfast buffet works. Otherwise I would have given 5 stars.

Fast service, good food in a high-quality atmosphere at reasonable prices.

So the food is relatively tasty, but I think it's cheeky that you have to pay extra for any dips for fries, for example. In addition, the tea, for example, is significantly overpriced: hot water and a tea bag €4.60?! This shouldn't be normal. What I find most disgusting, however, is how the smoke from outside comes through the windows that don't seem to be completely sealed. We eat coffee and cake inside and smell it as soon as someone lights a cigarette outside 😣🚭

Significantly diminished.... R.I.P. Alex... unfortunately the title sounds harsh, but it can no longer be dismissed. I describe 2 experiences on different days: Experience #1: 2-3 weeks ago. I sat outside with a colleague in sunny weather. After a long wait of 8 minutes, a waitress (lady) came. I ordered an Aperol for myself and a cappuccino for my colleague. Aperol came after about 4 minutes, and no trace of the cappuccino after another 6 minutes. I went in and asked, and the waitress insulted me and said they were understaffed. End of song: Cappu came at some point, paid soon and NO tip for the lousy service. Experience #2: First of all: The waitress (gentlemen) was really attentive and friendly. Now to the actual thing. I hadn't eaten nachos there in a while. I remembered that this was always a large plate with plenty of cheese, jalapeno and sauces. I was shocked when these came: dark tanned, without!!! gratinated cheese, so ZERO CHEESE and only 1/3 of the amount as before with 2 dollops of sauce on it... for 7.10 EUR... that wouldn't even be worth 3 EUR! In terms of taste: well... first cheek. My main course: Alsatian tarte flambée, always eaten there, 2nd disappointment: at least 1/4 smaller than before for the same price... shocked again. Savings are all well and good, but not at the expense of customers. I'd rather pay a few euros more and you'll be full and it tastes good. I was there with my wife, her food was good, but: the waitress forgot it. The food arrived 10 minutes late, by which time I had already finished eating. When my wife and I left the restaurant, we looked at each other and said almost at the same time that they wouldn't see us anymore. It's a shame, it was actually always good and we live on Rotkreuzplatz. Thank God there are alternatives in the area. Alex definitely not anymore. R.I.P.

The waffles were good, but unfortunately the service was subpar.

However, the staff was friendly & the food was delicious 🤗 but the drinks, especially the cocktails, were extremely high in sugar - so I wouldn't recommend it 🥺🥺

I'm really disappointed and they're always happy to come You wait 20 minutes for the fat waitress to be served, then she comes and says that you don't pay attention to the tables in the corner and that you don't get any attention. After she said that, she just left Oct 30, 2024 7:30 p.m We're disappointed with the fat lady so we know who served us ☹️ Lg

Well, I drank beer, so not much can go wrong... However, the fries were horribly prepared and tasted poor... The service was friendly, but didn't make much of an effort to stop by regularly... Long waiting time...

Korean BBQ and chicken teriyaki delicious but carrots 🥕 hard and spring onions raw hard, sautéed once in the pan my recommendation, pull the string on beans before eating otherwise it's between your teeth

Ordered fries (Alex Fries Deluxe Style). Smallest portion of fries, carelessly served with spring onion sticks and chilli. Neither crisp nor good. Drinks are good, but way too expensive.

Always thrilled with your waiter Mario!!! Great guy

Ladies and Gentlemen I have been a regular customer at the above-mentioned café since 2013. What has impressed me over the years is the professionalism of the very diverse staff.👍🏽 Additionally, those who have known me for a long time are very friendly. Until today, around 6:15 p.m. Alleged shift manager (bald, possibly full beard). When I wanted to order, he snapped at me stupidly: “Whatever I thought of calling him here, I should leave his restaurant immediately.” Well, first of all I was so shocked and secondly it was so embarrassing because the occupied neighboring tables also noticed it. I felt like a homeless criminal who had been bilking for years! I or other customers can't help it if, for example, the waitress's ex-partner happens to be sitting at the next table. I have never experienced such anti-social unprofessionalism even in the McDonald's fast food restaurant chain. Tip: It's better to spend money elsewhere! After all, you don't just pay for the food! Such employees are intended for mini-jobs without responsibility, but definitely not for the catering industry with customer contact

A very nice shop. The food was always very good and the waiters were extremely friendly. I think the atmosphere there is very good and you can eat well there or just go for a drink. It's best to reserve in advance. The new design is no longer as quaint as before but still very good. However, I find the prices for normal juice spritzers over 5 euros to be too expensive, even if they taste very good.

Nice brunch possible on the weekend

Very cozy - great breakfast - great service

Food is good but the service is really really slow.

Very nicely and comfortably furnished. Delicious food, something for everyone.

Got the drinks after we finished the meal. Impossible to get a hold on the peronsal. Not service minded at all.

It was my first time on site since the remodeling and I was really impressed by the new ambience. You can no longer hear the kitchen noises, which used to be quite annoying. Overall, the acoustics have improved. People may have different opinions about the Strelicia wallpaper, but there is definitely something homey about it. I like it.

Delicious breakfast buffet and friendly service

Place to go, they have everything!

Cool restaurant for every occasion and very nice service! I always enjoy coming ☺️ Tip: Caesar salad

Were at Alex today and unfortunately it was an absolute failure… We left almost €200 there and the waiter who served us (glasses and beard) was really nice, although a bit slow, but it was busy so that's okay. Unfortunately, when we wanted to leave, we were approached very stupidly by a waitress with dark hair and a braid with curls (she said she is a mother of three) and a slightly smaller waiter with a bit of a beard. They didn't even serve us and the behavior was absolutely unacceptable. Unfortunately, anyone who lets such people work as waiters is absolutely wrong, because being nice is definitely something different. Our group of friends will avoid this store immediately and will definitely spread the word about how unfriendly the conditions here are. Oh, speaking of which…this restaurant is definitely not suitable for children!!! No baby chair, nothing. Disrespectful how these waiters were!!! The woman also insulted our friends about her appearance! Addendum: We gave it another chance about 2 weeks ago. The service was a bit slow and the food was okay, but in my opinion a bit overpriced for the quality. However, since we were treated more kindly this time, I would like to improve my review by this star. Nevertheless, I won't visit this restaurant that often but would rather go to Alex in Pasing or choose another local.

We have been visiting this restaurant for years, either for breakfast, food or just a coffee. The waiters serve you quickly and are always super friendly (except for a blonde one who isn't there now). Even in the buffet where there is a lot going on, they remain friendly, try to serve you quickly and fill the buffet up quickly. If the crowd of people in the buffet take three slices of cheese etc, it is normal that the waiter cannot refill immediately. The food is always good. The cappuccino could have been better. Prices are higher everywhere. Buffet and price are very good.

Food was great, you can't say anything about that. The service, however, was rather poor. Our dirty plates were left on the table until almost the end and I only got a glass of water after asking twice. We also had to ask twice whether we could pay and the colleague who was actually sent to us didn't know that we wanted to pay. It was also unpleasant that the staff jokingly but loudly shouted to each other throughout the restaurant, saying something like “then just let yourself be run over, then you don't have to work”. The furnishings are chic, albeit dusty.

This has just been renovated and it looks really nice inside and out. The food is also very good. We'd love to come back.

The portions were too small for the price. It didn't taste good either. Service was okay.

A friend and I wanted to relax in the evening. Have a drink or two and maybe... To eat one or two foods. So far so good, we got a seat right outside and the first order was taken (relatively) quickly. From then on it just went downhill, Not only were we not asked once if we wanted to eat anything, no We were simply ignored. Even after several attempts to draw the waiter's attention to us (no, I didn't make any annoying or degrading whistling noises), nothing happened. So after half an hour of waiting, we gave the money for our two drinks to the table next door and left.

Non-alcoholic drinks are priced too high. Tarte flambée is handmade with a lot of room for improvement and too dry (ready-made dough?) Cappuccino large and very strong, but no aroma, maybe change the beans. Unfortunately below average for the location. It's a shame, the ambience would otherwise be good.

Alex is very nice if you can sit outside. It's too loud inside for me.

Very nice to sit and eat. Ate the best churros filled with vanilla cream there.

Very tasty food and the service was extremely nice

If you go to an ALEX you have to have time, it's difficult to get a quick drink or snack because - like in every branch I know - the waiters like to wait for you. Apart from that, it is a very nice place with a cozy atmosphere (indoor & outdoor), nice decor and good drinks.

Great place to have breakfast with your loved ones.

Very bad service, completely overwhelmed staff... First the unfriendly waitress chased 3 children away from the outside area because the group size was too big for him and then he didn't find time to take an order... so it won't work! Children are the customers of tomorrow!

Unfortunately we think the 1 star is definitely too much. Simply unprofessional and unfriendly staff. Incomprehensible how a certain staff with glasses treats customers in a manly manner. It's a real shame for such a good location. As I have also seen in the reviews, some people have described exactly this: there are 2 waiters who are unfriendly and don't serve at all and they also sat outside at the corner where the table is intended for customers, so here you would have to control them a little more Employees don't feel like serving the customers, so the big gentleman with the glasses 👓 on August 11th, 2024 around 10:00 p.m. was working that day and we said he saw it at the table and was smoking and chatting with his work colleague at the customer table and didn't have us allowed to add. I had the feeling that he wasn't with himself. As I said, I would request a little more control, which would damage these people's reputation.

Waiter so rude with glasses. The way he treats customers he would need a muzzle. There was a large group who wanted to put a table together, then the waiter with the glasses came and made a real fool of us and even kicked a chair to the side and made a fool of his colleagues and us.!!! NEVER AGAIN ALEX CAFÉ!

The staff are extremely, food is completely overpriced and not remotely worth the price tag. The only good thing about this place is the location.

Since the renovation, it has been very nice again with friendly staff and an extensive menu, especially the ice cream menu is great

The fish and chips came with this and frozen fish sticks… come on guys…

Super tasty, very tasty and also vegan food. It was full but still super fast. Eating outside is also very nice. I recommend it to anyone who is nearby

Service is incredibly unfriendly

Place to be!!! The ALEX (especially at the RKP) is one of our favorite places in Munich. The food and drink are always TOP, the service (all employees) is super friendly and requests are always taken into account! Therefore a well-deserved 5*****! :-)

Not recommended, we sat outside and they asked us to go in. We sat outside and they took our drinks away and threw us out. The person was very unfriendly

Cocktails were delicious and very strong (haven't decided if it's good or bad 🙈). Burger was dry, pommes and mayo were overpriced. Service is indeed slow. Waiter was coming 3 times to check on us but didn't collect dirty dishes, they were on the table half of the evening. Overall we had a good evening as we were in a good company, nothing can beat that :).

Had brunch with a large group during the week. The service was nice, but a bit inattentive. In contrast to last year, I had the feeling that the price was higher, but the buffet was slimmed down.

Tonic training would be great. Ordered gin 3 times and got different tonic 3 times.... There should be training here for which one is....

Were there on Sunday for brunch with friends, the selection and quality is only average and very narrow. In between you had to wait for plates. I wouldn't go there for breakfast again but would stay in the hotel, the breakfast was better.

the boss in Alex Pasing is totally unfriendly. Bad service. I go with friends every time and we would always be treated badly. No customer service. Poor dealing with customers. We were treated with nervousness and rudeness today. The employee is overwhelmed and speaks rudely to the customers. We were banned from the house by the boss and he didn't want to bring anything. We have children and he didn't do anything. We had to go out despite the weather being bad. I've been going there for years and had no one do anything to me like what happened today 😔 The boss is racist and didn't bring water to the children because we are Muslims. The Chef had refused to offer me, my daughter and my friends anything without reason. The women working there was nervous and gave us no chance to explain what we want. We have called her to come to take the order and then she accused us of shouting but it didn’t happen. The chef came and told us I ll offer you nothing, there were two kids. He is racist and arrogant. We were polite and didn’t shout at all even the woman was rude to us because she is overworked. Then the boss told us not to come again. We are well educated and know how to deal with others. I recommend not to go there and not to deal with racist, impolite boss. My daughter was surprised by what happened and asked me why! We did nothing 😢. That was on 07/12/24

Were there for Sunday brunch. Basically a good selection but quite bland. Egg dishes cold, hot dishes quite overcooked. Service was non-existent - our plates weren't cleared and it wasn't possible to order a second drink. It's a real shame, it has great potential.

Nice looking restaurant. Very big menu with lots of variety, from Indian curries to burgers, steaks, currywurst, Schnitzel, salads, pasta dishes, pizza rolls, tarte flambee, bowls, soups, breakfast brunch - so there's something for every taste. The things we ordered were adequate and portion sizes were adjusted in a way to reduce food waste, which I appreciate a lot. In addition, the place offers a wide variety of different drinks, both with and without alcohol, including lemonades. The cocktails looked nice, the lemonade was okay but I would have expected more from the price point. The toilet facilities looked clean and the service was friendly. The restaurant is located near a road with significant traffic, so when sitting outside it can be rather noisy. Overall, this is a decent option to have a drink and a small bite with friends, if you're close by, as likely everyone will find something suitable.

For me, Alex is really a great restaurant. No matter which city I've been to at Alex, I've always liked it. The food, drinks and service are always top notch. The only disadvantage is that so far, no matter which Alex and no matter what time I tried, I haven't been able to get anyone on the phone. It is very difficult to reach an Alex restaurant by phone if you have 24 hours, you can reserve online. However, if this is to be at short notice, you would have to call. But that doesn't work because no one answers the phone. This certainly has something to do with the high volume of customers in the restaurant. However, it's a shame if you try again and again every five minutes and no one can ever be reached

Mega service thank you Adriana you are the best

Unavailable by telephone. Booked out days in advance on weekends.

I was there for the first time. Unfortunately, I was so annoyed that I couldn't find a parking space - during the week at 11 a.m. 4 rounds later finally. But no star deduction for that reason. The ambience is great. The service friendly and attentive. The roaches outside are also very beautiful. Very cozy. We had the breakfast buffet. It was okay but somehow carelessly presented. It was tasty. All in all it was good.

On a Tuesday afternoon when there's hardly anything going on, you wait 10 minutes for the waiter, who can't think of anything better than to ask if you want the menu. Please what? Even though there were two of us, we were only given one card. Underground and the last time. You should train your staff better.

There were 19 of us, everything was great, a really nice breakfast, everything was fresh but you could make 1 coffee ☕️ included in the price

We were there on a Monday for the breakfast buffet. The selection was ok, but we were missing poultry alternatives. In addition, the smoked salmon was left uncooled, so it tasted accordingly. The service was super nice, and we also loved the opportunity to sit outside.

Nice restaurant, but unfortunately with deficiencies... Vegetables with the meat drown in oil and taste boring, staff not really attentive... Drink prices completely overpriced... Burgers and Caesar salad were very tasty. It's a shame actually...

Alex has food normal size. The food is always fresh and satiating and delicious!

I DO NOT RECOMMEND IT!! I really expected good service, but it was the opposite. I ordered a plate of meat with a grilled salad. That's what it seemed like, but more so I felt the taste of the oil. It was so horrible and almost inedible and I told the waiter and he said OK, and now to the service of the waiters, a little more kindness wouldn't be bad, and well I will never return to this restaurant again

You rarely see waitresses. Starter and main course are delivered at the same time. After complaining, the main course was stale and cold.

Our favorite Alex, otherwise of course not much different from other restaurants in the chain.

Employees were very unfriendly and looked demotivated. However, the buffet was average. We were there very early and there was still everything to choose from. But we won't be coming back because the service isn't good and the overall package doesn't correspond to the price/performance ratio.

Nicely decorated inside but impossible food thrown together from only ready-made products.

Nice location, plenty of seating space. Food was quite good, they have good variety in the menu. Service was a bit slow but it wasn't a deal breaker for us.

We have reserved a table for Sunday 12:00 p.m. We're already waiting there when you said we can only eat breakfast until 2 p.m. Why??? Breakfast until 2 p.m.??? Sunday at 12:00 p.m. I want to have lunch and not breakfast. Otherwise very loud and not friendly.

I have been to ALEX in 3 different cities so far and the food is always good and tasty. It’s my favourite restaurant in Germany!

Nice mini cafe. Good for a breakfast. Intimidating yet funny staff. Like it absolutely. Deserves 4.5

It's a very nice restaurant with a great menu and prices. We go there frequently, but the last experience bears mentioning. The service wasn't actually that good and it's understandable when the restaurant is full (to a point) but when the waiter or kitchen makes a mistake on an order and especially when it's baby food, it should It should be a priority for the kitchen, not half an hour late and in the end they want you to pay for it even if it wasn't served properly. You should take something like that out of the equation and definitely look at what should be a priority and work on it.

Since the renovation, I've been to the restaurant twice, 14 days apart, the quality of the cocktails varies greatly, the first time was great, the second time I would have preferred to complain about the AperolSpritz and the Tequila Sunrise. The burgers were OK, but the Chicken Terriaky and the THAI RED CHICKEN CURRY were probably the same, the taste was borderline bad, I have no problem with convenience products... but if even the chicken wasn't freshly fried, the price isn't justified . In my opinion, the ambience has become nice, but... there has been no noise protection at all, and at some of the tables there are chairs that are so narrow that they are probably intended for skinny models than for the normal guest, who is a little more solidly built is. The service is friendly, but not attentive enough; it shouldn't happen that the empty plates remain at the guest's table for up to an hour. Conclusion: you should stick to a consistent recipe for cocktails. With convenience products you can significantly increase the quality with very few adjustments. There is an urgent need to work on noise protection in order to make the charm of a train station hall acoustics disappear.

Good, nice brunch, no frills, nice atmosphere, gladly again, especially with Adriana, our best waitress

Bomb!♡ Staff very friendly, food excellent! ♡ I LOVE IT! WE WILL DEFINITELY COME BACK!!!♡♡♡♡♡♡🫶

After a short while the waiter came. And then the drinks came straight away. Then unfortunately no one came for a long time. Would have liked to order more.

The waiter Mr Georgios did a very good job for us. Food was brought quickly and tasted very good. Very nice restaurant and easy to reach by public transport. I definitely recommend it

A great spot for upscale casual food just a couple of stops on the U-bahn from the HBf. It was quite busy and the wait staff was sufficiently attentive. I had a cheeseburger with cranberry sauce that blew me away.

The food is good (although basic). But the service took too long. The atmosphere is nothing special. I'd still come back, just not with high expectations

Service desert in Germany or if you as a group (9 people for brunch, bill over €250) are not allowed to sit down wherever you want in bright sunshine and an absolutely free terrace. The LADY who had assigned us the table in the interior (it was right in front of the kitchen and at the entrance to the buffet and was unacceptable, and we wanted to go outside with such great weather and a holiday) was so rude and stroppy in her tone that one you have to ask yourself what you should do in a service-oriented profession. Reservations from larger groups are only allowed to sit inside and pushing tables together outside is not allowed. You are also not allowed to sit at three tables next to each other. The discussion lasted several minutes and in the end, after another discussion with one of her colleagues, we were able to sit outside as tolerated. , Pushing tables together was still not allowed. But the waiter at the table was very friendly. When we made the reservation, we weren't told that we weren't allowed to go outside. The food was of the usual quality, nothing can be said against that. After about 45 minutes outside and several requests from groups who wanted to go outside, the waiter came and said that we could now put our tables together into one, which led us to some surprise about the previous situation

We went to ALEX for dinner today. Unfortunately, I had a piece of glass in my dish that I only noticed when I bit into it. When I pointed out the shard to the waitress, the dish was immediately taken back and I had something else to eat. Unfortunately, the original dish was neither removed from sale, which is what I would have expected when you find slivers in a sauce, nor was there a price reduction. I was only offered a coffee as compensation and that only when we had already put on our jackets and were leaving, which was therefore absolutely uninteresting to me. So overall it's a little poor considering what could have happened. Addendum: Unfortunately, my message via the form was never responded to, which only confirms the bad impression I had from the restaurant.

The kids from KKB Anhalt-Bitterfeld enjoyed your meal so much, i.e. they came to you for dinner two days in a row. Everything is just great. The bowlers say thank you very much

Sunday brunch expected more. Just 1 glass of ojuice. Coffee etc. you had to pay extra. Food selection mediocre. The smoked salmon was the best. Sausage selection easy

We went to Alex for brunch today on Mother's Day and everything went great. Great cold and warm food, great selection, unusual drinks, great staff, very friendly and accommodating, That definitely wasn't the last time

Brunch : Food = 3 Price = 3 Service = 3

Always a fan of their Sunday brunch, friendly staff, many good choices of breakfast dishes.

Right on Rotkeuzplatz. Delicious soup. Refreshing lemonade. Nice waitresses. Nice facility.

Great Ambient😊Staff very nice, especially Joel!!! Food, breakfast, drinks all MEGA!!! We'd love to come back🥰

If you don't get any more coffee at 10:38 p.m. because no one has ordered a coffee for 45 minutes and the coffee machine has already been cleaned, then I wonder where the idea of ​​service is. At least the store is open until midnight. Sad, but now common practice in this “cosmopolitan city” of Munich.

Food was super tasty. Unfortunately the staff ignored us for the first 10-15 minutes. We had to report ourselves. We had the same problem when paying. We let us know and no one came and didn't come, so we had to contact us again (the restaurant wasn't full at the time). This should be improved in the future because it's really annoying.

Nice place to sit outside and enjoy a decent coffee. To be fair, I just visited this place for five times at the most. Normally I just pass by. However the times I sat down were pleasant enough to recommend it.

Think about it...go to REWE or something similar and buy...whatever you eat at the breakfast buffet. Add to that your idiotically high electricity and all the other nerves and washing up. Well hahaha, I would like to see the bill. In this Alex you can see that there are still (few) restaurateurs in Germany who know how things work. The man and his family can still afford this price. Playing with his child while his wife is beaming and happy. Happy wife, happy life. Well, dude...that's how it is. The store is full, the staff is attentive, diverse and friendly. Living in NYC myself, I can tell you that a buffet like this would cost $80-100 per person, plus city tax and a minimum 20% tip. You won't be attacked for it because the gender-free service actually just hates you. You can also get good, fresh food and delicious drinks at Alex at other times. Ahhh yes, sorry I forgot about that in NY. So better Amex than Visa. The world is just a crappy place in 2024. Here in Alex you will sit at least for a short time where you think that it is still okay. Are you that Alex leaves again, ..and reality bites you again in your "derrière" as the Frenchies say. So it's best to stay there for a long time.

Super friendly and fast service!

Unfortunately, the visit to ALEX was very disappointing. Both the drinks and the food are absolutely overpriced for the quality. The juice spritzer cost over €6 and had little taste and the pizza roll had little to do with its name. In the tomato-mozzarella filling, the cheese content definitely predominates, which doesn't help the taste. It is not clear from the description that the roll is deep fried and this deprives the dish of any reference to pizza... All in all very poor in taste. A pity. At least the service staff was friendly. Unfortunately, that's not enough to make you visit again.

Very friendly service, very good value for money, rich breakfast buffet (€16). There were four of us. The restaurant was very busy and seemed to have regular customers. We don't understand the bad reviews.

A lot has improved since the renovation. The location was always good too

Stylish restaurant in Neuhausen with a varied menu

Went for coffee and cake... An amazing carrot cake....definatly recommend it

I would like to give 0 stars but there are no 0 stars. The service is BOTTOM LESSON! You wait 30 Minutes for someone to take the order and I'm still waiting for my bill!

Nice place for weekend with friends.

Proven good food in a fresh and friendly atmosphere. Despite the high occupancy, always good service with delicious food. There is always a lot of hustle and bustle at dinner with lots of people of all colors and ages. I always enjoy going there, but you should make a reservation during the usual meal times.

Very bad managers, dubious, unreliable... the agreed upon appointment after trial work because the employment contract was signed a month ago simply didn't come until today and hasn't even apologized. For further attempts to arrange a new appointment via WhatsApp, email does not respond. That's not the way to play with employees - it's a shame for entire companies