ALEX Kassel in Kassel

It's really strange. Sometimes the menu as well as the orders and the bill come super quickly, and sometimes it takes up to an hour for the menu to even arrive. If the same thing happens again with the food or the bill, you sit there for two to three hours - for no apparent reason. The waiters are sometimes out and about and make sure everyone has everything. And sometimes they just stand around, looking at the floor or talking to each other. I also noticed that this rarely has anything to do with the number of guests.

We were here for coffee on Easter Monday. Thank you for being open.

Despite the full hut, fast and very nice staff. Gladly again.

Food was okay, you'll definitely be full. I waited about half an hour. But when a member of staff (tall, slim young lad with a mustache) walked past me and a whiff of alcohol flew up my nose!!! That doesn't work at all! ! A little later he was behind the counter, which I think makes things even worse! You trust people like that with your drinks! You could see it on his face... drunk...! And the way he worked... Something has to change. Then you might be happy to come by again. Too bad. The food is okay, especially the salads are very good. A few more stars for that. Maybe you can offer a few other soups.

Nice service, the food was rich and tasty. We liked the ambience because it was spaciously furnished.

Super food, friendly and fast service!

Very good card. Food really good too. Service completely fine.

Nice, but a lot of people… still tasty and beautiful hehehehe

The place is nice but the welcome is very cold!! As tourists we did not feel welcome.

Service very bad. Forgotten Coke, asked 3 times and was rude. Burger ok but dry.

I would like to rate the food/drink, but my girlfriend and I sat at our place for a whole hour after ordering without getting anything. At a neighboring table, two who arrived later received a (!) drink straight away, but the lady at this table shared our fate and had to wait 40 minutes for her drink, while her partner of course finished his drink in that time. When we wanted to leave, we were given the feeling that we were too impatient and should wait a little longer because it was a bit more crowded. My first time Alex and definitely the last time, especially with this service and the steep prices.

Real cabaret...& nice latte mackochinie

I was there 2 days ago to drink an Aperol. On the one hand, this cost over 8 euros and, on the other hand, it tasted as if you had replaced the sparkling wine with water. No thanks

dear alex famyli We were able to pamper us once again yesterday drinks food service earn endless⭐️ THANKS And keep it up Sylvia from Fritzlar and Roger from Thun

Everything was perfect, we really liked it.

I recently had dinner at Alex with a friend and would particularly like to highlight the service - especially the young man named Martin!! Not only was he extremely friendly and accommodating, but he also reacted impressively calmly and professionally in a really unpleasant situation with a very unfriendly guest. Despite the outrageous behavior, he remained calm, polite and always had a smile on his face. You could tell that he had a real talent for dealing with people. An employee like this is a real asset for every restaurant! Thank you very much, Martin – I would love to come back because of people like you!

We went to the breakfast buffet with my family because it was my father's birthday. Special thanks to the waiter Marian, who took great care of us. The food was delicious, there was a lot to choose from and the buffet was always well filled.

The breakfast brunch is highly recommended. Always good for a meeting with the girls

Today I was really pleasantly surprised! The service was friendly, the drinks were good, and the cake was also decent. However, it would be nice if the drinks were brought to the table at the same time, as we had to wait quite a while for the other drink. Then I'll give it 5 stars ;)

I was with Alex this afternoon. I wanted to order a tea and the waiter in the terrace didn't take my order. I waited 15 minutes and he was in a very bad mood and thank God there wasn't much going on. Never again with Alex.

Unfortunately, the buffet disappointed us a bit. Because Alex always has delicious things during the week, we expected delicious cakes, Kaiserschmarn and fresh fruit, among other things. Unfortunately there was almost only the typical bed and breakfast food. Unfortunately, drinks are exclusive. However, the pancakes, egg dishes and fried potatoes were delicious. The service took a long time to arrive. However, the buffet wasn't enough for me for the high price.

The food is good, there is a large selection for everyone, but the service when it comes to drinks is very poor. The ambience isn't the best either because it's very restless.

We ate there at the Sunday buffet. There is not a large selection of vegetarian food. Unfortunately, the dishes are not marked as to whether they are vegetarian. Unfortunately, fruit salad is not fresh and you have to look for an employee to order more things. Food is okay and the buffet is regularly refilled. For the price I wouldn't necessarily go there again.

Quite expensive but not that good and we had to wait quite a long time.

Great staff and everything was very tasty.

Nice atmosphere, friendly service and food 🍴 was also 👌 ok. The renovation was really successful.

We've had breakfast here a lot over the last few weeks and what can I say? The breakfast buffet is amazing. For around €15 per person you can get everything your heart desires. And the staff is super accommodating and professional! Clear recommendation

I can certainly recommend it, but the shit-filled chairs outside aren't exactly very appetizing...

very cozy, nice relaxed music and delicious food

I had breakfast there for my 60th and had a very casual, large selection

A great restaurant with a good selection of dishes and friendly staff. I've only been there once, but this apple strudel and orange bowl was incredibly tasty.

It has gotten significantly better since it reopened. Staff super friendly and quick to take orders. The only disadvantage is that it is cold in the restaurant.

I tried twice and unfortunately the service was very, very, very bad.

You have to plan some time. However, there is also a lot going on. Friendly staff who really do things as quickly as they can. Nice ambience. Delicious lentil/sweet potato soup. I'd love to come back.

Perfect! We are always happy to be with you!

You have to wait at the entrance. There were several tables free. I have been bluntly ignored by at least 6 different employees. There wasn't even a greeting. We kept the passage clear, but the employees still repeatedly pushed over my two small children, who were standing quietly next to me. Never again

I love going there and it's always good

Worst service I have ever experienced! You wait outside forever until someone comes to the table to take your order and then the drinks are brought out one by one. You have to have a lot of time to be able to enjoy a drink together there.

Cakes, ice cream and coffee are delicious. You should have a bit of patience until you get what you ordered, the shop is buzzing. Since the Alex is busy, it is also quite loud in there, which we found a bit annoying.

Wanted to buy some cake to take away. Wait an impossibly long time. Were ignored MULTIPLE times. A waiter looked at me and ran straight to the customer BEHIND ME and asked how he could be of help. Service there has always been bad, but if I just want to quickly buy something to take away and several people are just standing there staring into space, it no longer has anything to do with service or anything else. Finally someone came and said he was going back straight away, then cleared several tables and re-covered them, came back then took the cake order and disappeared again when he came back the order was passed on to someone who was obviously busy. Then of course we had to wait again. Then we had to wait again to pay, which could have been done in one go. If there weren't any pregnancy cravings involved, I would NEVER have waited THIS LONG. Impossible, no wonder that no one gets to see new faces every few months. But the cake was super tasty, I have to say.

We were here and had breakfast. The buffet is very rich and there is something for every taste. The employees are very friendly, helpful and competent. I can highly recommend the restaurant.

Karaage Bowl had lamb's lettuce that wasn't washed and left sand in your mouth. Disgusting.

Very loud and crowded. Ambience not very comfortable. A few more room dividers would be great. Service was attentive. Food was okay.

Great food Just a little expensive

Very, very nice employees! Very good service and delicious food. You are very happy to pay the price! Ambience great! Child-friendly and very warm! Keep it up!

Essen ist gut - aber Service teilweise langsam und vergesslich, dauert manchmal lange ehe jemand kommt und Bestellung aufnimmt

The hamburger was really bad. Too intense. Other than that there is no problem.

Was highly recommended. Mike looked after us well, no waiting times for drinks.

Friendly staff and pleasant atmosphere. The breakfast offering was very good.

Very friendly staff, even though it was very busy, also very attentive. We had two different waffles with ice cream. Both were very tasty and finally coffee that was really good!

The breakfast buffet at Alex offers a large selection of dishes to suit every taste. Whether sweet or savory, nothing is left to be desired. Of course, there is a lot going on at this price/performance ratio and you should definitely reserve in advance. There are no queues at the buffet itself, but you have to expect occasional slalom runs on the way there. Despite everything, an absolute recommendation from me! Unfortunately, Google doesn't currently allow you to add photos to my review...

If a café already offers a play area, it should ensure that it is child-friendly and clean. Unfortunately, the toys were very dirty, the pens were worn out and the carpet was very dirty. My waffles were burnt, black, with black oil residue and cold. My coffee didn't come for 30 minutes! Therefore, I will no longer visit this café nor recommend it to others! Most of the employees were very unfriendly, annoyed and treated each other badly in front of the guests.

The food is very tasty, the person is very nice and you can always be heard asking if everything is good, even if the Alex is full, I never had to wait longer than 5 minutes for a waiter, let alone when I placed the order, no longer than 15 minutes if it was Sometimes it takes longer, it's all people, so I don't understand the bad reviews. The waiters do a good job and that's why there's always a good tip because although I have fun, the people work, which I think is very good. There aren't always such nice staff Greetings Jonathan

Everything was great, very pleasant atmosphere

Price/performance good. Food delicious. We'd love to come back.

Very good catering facility with many excellent specialties, desserts, location of the facility extra, helpful staff💞

The service was good, despite the many guests. All the employees were very friendly and accommodating. Without being asked, we were brought a bowl for the dog and asked if everything was OK. What bothered me was the music and the value for money of my food.

Nice place to come with a kid. They have small corner for kids. And child menu, but no soup. That would be a wish- simple chicken or vegetable soup.

Very friendly staff, quick but not intrusive. Very good coffee, good atmosphere. We'd love to come back

A very attractive restaurant, great ambience with beautiful decorative items. The breakfast buffet is very varied. Very extensive selection of drinks and food - a place to linger. Absolutely friendly service, very accommodating - a special thank you to Dirk, who looked after us at the breakfast buffet today. Thank you for the lovely morning. As a note: Acoustic elements would significantly reduce the background noise. We look forward to the next visit.

They mix a delicious gin and tonic. The service is very attentive and friendly despite the stress so close to Christmas

Delicious drinks and a pleasant atmosphere! One of the few restaurants open late - very convenient. One star deducted because the waiter who served us used too much perfume. It was so strong that you could hardly breathe 😅. I think that the smell, like work clothes, should remain neutral.

Great team. Very attentive despite stress. Hopefully there's enough Christmas bonus. 😏 Happy Holidays!

Unfortunately, not only was the hot chocolate not hot, but only lukewarm. The rump steak with Mediterranean vegetables and herb potatoes wasn't hot either. Everything was also poor in terms of taste. In the Caesar salad you also had to look for all the components except the lettuce with a magnifying glass. In terms of price, however, everything was on the upper side. We had an ugly burger, the steak, bruschetta and the salad as well as three drinks for around 83 euros. Definitely not recommended!

Cool atmosphere. Real mint in tea is very tasty!!!!! Despite the stress, the service was quick. Very friendly .

We visited the restaurant with friends. I would like to highlight that the interior is very beautiful. We came to try desserts and they were really incredibly delicious! Unfortunately, the five cups of cappuccino we ordered were very bitter and we didn't like the coffee. Still, it's a really nice place to hang out with friends

Auf unserer Durchreise nach Dänemark übernachteten wir in Kassel und machten uns abends auf den Weg in die Innenstadt, um etwas zu essen. Im ALEX Kassel wurden wir fündig – und wir waren begeistert! Der Service war extrem freundlich und aufmerksam, die Speisen waren top und preislich völlig in Ordnung. So konnten wir einen gemütlichen Abend genießen, bevor es zurück ins Hotel und am nächsten Tag weiterging. Den ALEX in Kassel können wir nur wärmstens empfehlen – ein perfekter Ort für ein entspanntes Abendessen!

Overall a very nice place. The staff is sometimes slow and argues in front of the guests but otherwise ok. The breakfast is okay for the price. The positive thing is that you get a lot of alcohol in the morning. The ambience is appropriate and doesn't seem like it's a place. But the acoustics could still be worked on.

A place where you feel comfortable It's always a pleasure to be at Alex in Kassel. I especially love the coffees, simply excellent! But the food is also convincing: every dish has its own charm and is perfect in its own way. Even something like a currywurst is a highlight. A small point of criticism: The hamburger, which tastes really great, was presented a bit simply on the plate, something more could be done. P/L Nevertheless, we can only warmly recommend Alex! The friendly and attentive staff make every visit a pleasant experience. We're always happy to come back!

I think the food there is excellent and tastes very tasty. In terms of price, it's okay whether it's breakfast or lunch. There's something for everyone. Price is technically okay. Food would always be nice. Very child-friendly, there's also something for children I can only recommend it.

If I had the opportunity to travel back in time, I would rather throw my 66 euros in the trash or give it to a homeless person instead of spending it on two burgers, a portion of nuggets and four drinks at Alex Burger. I've never eaten anything so disgusting! The meat was obviously a frozen patty, the arugula was mushy, and overall it tasted like it was meant for dogs. It's unbelievable that so much money was invested in renovating the shop and then such poor quality is served. Anyone who says the food there is good has probably never tasted really good food in their life. It looked terrible - and that's exactly how it tasted. I would have liked to tell the waiter what I thought, but no one bothered to ask. One thing is certain for me: I will never eat at this place again and I won't recommend any of my friends to go there either.

Cozy, rustic restaurant with a rich breakfast buffet, which really leaves nothing to be desired. Friendly person, looking for in times of stress. However, due to this good service, it is recommended to order in advance. As a single person you always get a place, but with several it becomes difficult. The price-performance ratio is also good.

The ALEX Restaurant in Kassel is part of a popular restaurant chain known for its relaxed atmosphere and diverse menus. It is located on Obere Königsstraße, right next to the busy Friedrichsplatz. The restaurant offers a wide range of dishes including breakfast, soups, salads, tarte flambée, schnitzel, burgers and pasta. For families there is also a special menu for children. Guests can sit both inside and outside and watch the hustle and bustle of the pedestrian zone ;)

I was at Eich's for cocktails and they were about twice as many hours late as the DB has in a year. bottomless impudence. and then all 3 drinks at different times???? cheekiness. Overall, I'll never go here again. (also smelled a bit like grandma)

I waited 30 millimeters for a drink...

My visit to. Alex was spontaneous. Despite the full house during the evening service, we quickly got a seat. Drinks and food service were received quickly and served quickly. Excellent in taste. Clear recommendation!

Thank you for the great service, Johan! Employees like this make the difference. I would definitely like to come back!

I wait 30 minutes for still water, I asked a waiter, he says the place is full, the receipt is full at the counter, please keep waiting to see if all my friends have finished drinking 😂

Lots of choice of food and drinks. Service is very friendly. The background noise is very busy but not unpleasant.

We always enjoy being here! The food is tasty and the service is always at its best. In our opinion, people work here who love their job and do what is possible with full commitment.  Sometimes there's just something wrong with it and things don't go as planned (who doesn't know that?). See you next time!

Visited ALEX at Fruedrichsplatz in Kassel. Everything is great! Johan served us and we were absolutely satisfied. Lots of love for you, Johan.

Wir waren sehr zufrieden. Schnelle Bedienung, schnelles gutes Essen. Besonders ist uns Johann als sehr nette zuvorkommende Bedienung aufgefallen. Wir kommen wieder. Danke

Liegt sehr zentral. Sehr ansprechendes Design nach dem Umbau. Sehr nettes und freundliches Personal. Besonders Zahra und ihre Kollegin.

The two of us spontaneously went to Sunday brunch without a reservation. The employee at the entrance was friendly and was able to find us an adequate table. Despite the high crowds on Sunday morning, the staff was very attentive and friendly. The buffet was rich and the quality of the food was, in my opinion, good and plentiful. All in all, the Sunday brunch is recommended.

Johann war unsere Kellner und es war ein super Abend. Wegen Evakuierung von zu Hause raus und jetzt Zeit hier verbracht und sehr angenehm gewesen immer wieder gerne

Johan bester Mann hier sehr freundlich alle andern sind sehr hilfsbereit und freundliche gute Essen und gute Laune bekommt ihr hier Preise sind voll in orz

Was just there again yesterday and as always very happy with everything. The service staff was very friendly and the food was also very good. Feel free to come

Unfortunately there is a new slimmed down menu. I was looking for my beloved, delicious food for free.

I went to have a burger with a friend today. Everything tasted super delicious. The seating outside is totally comfortable and you can stay for a long time even in cool temperatures. Our waiter, I think his name was Johann, was super friendly and rounded off your visit perfectly. We would love to come back!

Delicious breakfast and always busy. Sometimes it's just a bit tight at the breakfast buffet.

Nice atmosphere and a nice cafe. Ms. Zahra, who looked after us, tried very hard to make our time here pleasant.”

Good selection at the buffet (cold and warm). Fresh fruit, muesli, scrambled eggs, fried eggs, fresh croissants, in short: something for everyone! Family friendly atmosphere. The service had its eyes everywhere. Introduced himself with his first name (Dirk). Very personable and accommodating. I will definitely make a reservation again and try the cocktails.

The food was very good on the second attempt. It was cold on the first try. But it was replaced without any problems. The service was good, friendly and attentive. We just had to wait a bit to pay. The atmosphere is cozy but a bit cool. Some warmer clothing is recommended. Overall it was a pleasant evening, we will come back.

Centrally located. A wonderful breakfast buffet and the service was also great. The large windows allow you to enjoy what's around you, but even when you're talking to each other, we didn't think we were presented too obviously. I think it's important to mention that dogs are allowed! 🐶 Here too, the service looked for an alternative place so that you don't have to sit in the middle with your dog.

Brunch is perfect! Food overall very good but service very bad! Wait a long time for waiter then wait for order and also very slow when it comes to payment... That was last year Now a new review I've been sitting for 25 minutes. I ordered beer, my friend ordered cake and a coffee, he's already eaten cake, I still haven't received my beer, heavy!!!

The bad reviews are incomprehensible to me. Nice cozy atmosphere, nice staff. We like to go to Alex when we are in Kassel Absolute recommendation: veggie tarte flambée

Great store, great atmosphere, but above all great service! Andrena served us and she understands what constitutes first-class service. Great specialist staff is hard to find, thank you for your kind! We had a lovely evening!

Probably the place for work-shy people in labor

The two of us went to ALEX for lunch today and everything was just perfect. We both ordered the ALEX Pastrami sandwich with steak fries and red cole slaw, the quality of the pastrami was very good, the combination with fried egg, pickled cucumber, lettuce, tomatoes and the various sauces was perfect, the fries were crispy and very well seasoned, the cole slaw is absolutely delicious. We think the price-performance ratio is absolutely reasonable. The service was very friendly, warm and attentive in all areas. Thanks for the nice time. :)

The brunch buffet offers a wide selection, from jam to lunch, there is something for every taste and is also very tasty. Service friendly and quick. I can only recommend it.