ALEX in Oberhausen

Eating goes like this, Asian dishes always coriander, disgusting and can't be left out. The rest is standard.

You need a lot of time and patience. Without getting anything or being served at all, left after 20 minutes!

Very varied, delicious breakfast buffet that is always quickly refilled. The staff was extremely friendly and quick, even though it was very busy and busy. Very happy again!

No diversification and consideration for people who don't eat pork. At the buffet there was only pork to choose from. There was sausage, salami and I had to eat vegetarian

Vivi Z.'s service is particularly worth mentioning at this point. It's been a long time since I've seen someone who does their job with such passion and commitment. We'd love to come back.

Very rude people. We and two other families at other tables next to us sat down. We waited a few minutes and tried to get the attention of the waitress, she denied to answer. Then After a long wait a young male waiter came and threw some reservation cards on our tables and yelled something and vanished. We tried to communicate with them still no word or apologies from their side and they refused to serve us or even show us a menu. Unacceptable service, in any case if you cannot serve people just come to table, apologise and ask people to leave, You don't need to yell or be rude.

Nice Coffee and desserts, good service & the ambience inside the restaurants was also very great.

Breakfast is okay for price performance. The food is all frozen. The service staff was very unprofessional. Conclusion You can drink beer and shots at an overpriced price, but you definitely can't eat.

Atmosphere chic and pleasant. Staff very friendly and quick with orders. Coffee types super delicious. Unfortunately the cakes didn't taste particularly good. More like a finished frozen product.

Super, extensive delicious brunch served by friendly staff despite the crowds 👍🏻

I visited the restaurant Alex, the behavior of the working staff is ugly and not friendly, as a customer who consumes the food and drink of this restaurant, I had to pay extra for using access to the toilet 1 euro, the lobby is very disrespectful and such behavior is not tolerated the food was also not tasty, restaurant Alex is not recommended

We arrived at 9:30 p.m. and were immediately greeted by the waitress. It was a bit hectic behind the counter but there were a lot of employees there. The cake was amazing, the food was beautifully presented. Visually, the interior design wasn't really my thing. Something reminded me of an upscale cafeteria. And there were too many styles combined for me. But the cocktails were well prepared. Unfortunately, the Daikiris are not mixed on site. So it's not possible to order anything alcohol-free, which I think is a shame. But that's just system catering. Nevertheless, I would like to go there again.

I felt completely comfortable. Our waitress was great, super quick and very friendly, came regularly and checked to see if we needed anything else.

The food was very tasty. The service was super friendly and accommodating.

Although busy, the service was attentive and very friendly. We felt comfortable.

The staff is very friendly The only thing I complain about is that there is no gluten-free bread/rolls I'm sure many would like it Otherwise the buffet is great...everything is very tasty

We like to be here for breakfast; The buffet is well laid out and nothing is missing. The pancakes in particular are an absolute must for me. You can tell that Alex is very popular, it is always busy. Nevertheless, we rarely had to wait longer.

So, the shop was full, from ordering to service, too long, the cake, way too sweet, while waiting for 2 cakes and 2 lattes with a view of the cake buffet, the cake is held on the shovel with your thumb around it To get it on the plate without an accident - on top of all that I got a dirty spoon with the latte - it went smoothly when paying, I didn't wait a minute - I won't go here again - a shame for the place

Super good restaurant. The waitresses Celine, Ramona and Patrycja in particular are extremely friendly and make you feel comfortable. With children and also without children. Thanks!

Really great breakfast. So the staff is super friendly and helpful. The colleagues who came from the kitchen were also very friendly. Keep it up :) We'll be back.

Food and drinks okay... but incredibly bad/untrained and at the same time cheeky staff who generally didn't even begin to understand the concept of service. Sad!

The service was subpar. When ordering, you felt like you were being a nuisance. Criticism was not accepted.

We were shopping and of course I got hungry at some point. We were occasionally here in Alex and were mostly satisfied in the past. We are aware that food is now one of the more expensive pleasure. If we do this, we would like to get the appropriate quality for the now official courses. First of all ..... the food was fine, and the service too, but ..... We ordered 2 burgers and once currywurst fries. The burger patties were pretty safe from the chest, which was already tasted. I would have liked some fresh ones. I've actually experienced something like that. And as a side dish there was a SMALL handful of fries for 5.20 euros. At first I thought they were Dubai fries, but they weren't green at all. Again mentioned, the food was fundamentally okay, but if the prices go up, the quality should at least keep up, and unfortunately that was not the case in our opinion.

People used to enjoy going here, but now... it was terribly loud (!) so that people shouted more than they spoke... that really ruined the ambience. The table we were taken to was still dirty, the chairs were covered in crumbs and the really friendly waitress had to ask for our order several times due to the noise. Unfortunately nothing more for us as a family...

My visit to Alex Oberhausen on November 14, 2024 at 8:30 p.m. was unfortunately disappointing. I wanted to sit at a free table with a friend to have a drink. There was only an empty glass on the table from the previous guest, otherwise it was clean. Shortly afterwards a waitress, about 160-165 cm tall, petite, with glasses and dark blonde hair, came and asked us to wait because she wanted to 'clean' the table. Since nothing else needed to be cleaned other than the glass, I politely asked why we couldn't sit down already. The waitress then reacted rudely and refused us service, which I found to be inappropriate. Hoping for clarification, I contacted the boss. However, his reaction was surprisingly harsh: he said we either had to come to an agreement with the waitress or leave the restaurant. I found this reaction to a harmless question incomprehensible and not very hospitable.

The breakfast is really great, I can only recommend it.

Really nice here. At peak times on Saturday evening we were given a table for 6 people. The food was very good, drinks were reasonably priced too!

Honestly the prices are with Centro surcharge

We were there at the weekend for the breakfast buffet on a Saturday. For the price you get a large buffet selection, from scrambled eggs and mini sausages to cold cuts and antipasti. There is a normal selection of rolls, nothing extravagant. There is also a selection of cereals and also croissants and pancakes. All in all, a good selection - with a glass of orange juice to go with the buffet. Drinks must be ordered separately.

Mini small portions that we had to wait forever for. We waited a long time until we were allowed to sit down at an uncomfortable bistro table. Apparently we were punished for not making a reservation, as cozy lounge corners around us remained empty.

Nice service, good service, short waiting time for food

English: If you're looking for a place to start your day right, Alex is the spot! Be sure to reserve a table, as their buffet breakfast is truly popular. The spread is impressive, with a wide variety of fresh and delicious items. Everything from pastries to fruits is high-quality, and you can tell it’s freshly prepared. The staff at Alex are welcoming and attentive, making the entire experience even more enjoyable. Great food, excellent service—Alex has it all for a perfect breakfast. German: For a perfect start to the day, Alex is exactly the right choice! It's best to reserve in advance as the breakfast buffet is very popular. The selection is impressive, with a wide variety of fresh and delicious food. Everything from pastries to fruit is high quality and noticeably freshly prepared. The staff at Alex is friendly and attentive, making the visit even more enjoyable. Great food, excellent service—Alex has everything you need for a perfect breakfast experience.

The waitress Mela is a very personable and friendly waitress☺️❤️ and works very professionally. The service was great and I also really enjoyed the food. That's why I'm happy to come back again.👌

Very nice service. There is something on the menu for every taste. Prices are okay

We had breakfast here with our son today. I can honestly say that I have rarely had such an extensive, delicious and filling breakfast buffet for this price. Price/performance is right! Everyone full, everything delicious. The glass of orange juice per person at the buffet was actually the only thing I didn't like: it was very watery. I liked the service, no one seemed annoyed or unfriendly. Ambience ok, a bit tired, but clean. A little too loud for my taste when the place is full. One point deducted for the all-round feel-good experience. We would recommend breakfast in Oberhausen.

The two of us were there and had breakfast. The selection at the buffet was okay. Not outstanding. Missing food was quickly refilled. However, compared to a hotel breakfast, we were missing salmon, meat salad and herring salad, for example. And neither the sliced ​​cheese nor the plain cooked ham. Too bad! There is still a lot that can be optimized in terms of quality, even if you consider that the missing margin is compensated for by horrendous drink prices. We ordered a large bottle of mineral water and were amazed at the price: 7.10 euros! Yes, it's from Apollinaris, but is 7.10 euros justified?!?! I get almost two boxes for that.

The food is nice, and the service is awesome! I really love to go there(in the evening a bit loud for me, my personal thought). Celine needs a raise why with her smile bring 1000 point to Griffindorf!

Everything was great from the food to the staff. The only thing I find is that it's very loud when it's full.

Very high noise backdrop Mass processing

Great service, Korean style tarte flambée with salmon and chicken also highly recommended

Today we took advantage of the breakfast buffet at Alex. The food was fresh and tasty, and all dishes were replenished regularly. The containers were all labeled so that any intolerances could be noted. Questions were answered in a friendly manner by the staff. The service was extremely friendly and in a good mood. The restaurant is largely barrier-free. The sanitary facilities were clean.

Gladly again every time. Very nice service

Good value for money, fast service.

Everything fine. Great menu! Creative, different but still affordable!

Absolute the best food. Servings are always fresh. We have been here several times now and it is still the place for us to go when meetings with friends and have a fun time. Never disappointed!

Loved it we had fun there!!! Food was great and the server was really nice to us yanks with only knowing two words in German 😣 the view of the water and the Ferris wheel was really fun add to atmosphere

As always, great atmosphere and friendly staff

The menu offers a variety of dishes and the food was very tasty. The bowls are particularly recommended. The service was also friendly and quick There is a star deduction because I think the gentleman at the toilet is intrusive. If you pay for food and drink here, the use of the toilet should be included. In principle it is, because paying on the plate is voluntary. But if you feel like you're being watched in the (men's) toilet area and the man always stands right at the door when someone goes out, it's more than unpleasant.

We were in Oberhausen this morning and wanted to have a coffee at Alex around 1:30 p.m. We sat outside and took cards from another table since there weren't any on ours. The service took a long time, but it was quite busy, so you can turn a blind eye. When the gentleman came, he distributed the cards to the other tables and when he got to our table, he gathered up the cards we had taken without saying a greeting and then put an identical pair back down to put the other cards back on to place the original table. No smile, no explanation, just an angry face. My husband then asked if he could say hello, so he simply served the table behind us. We then got up and left because it really upset my husband. I would just like to point out that we certainly can't help the gentleman's bad mood, no matter where it came from, and that the gentleman can really ruin a very nice morning that my husband and I are very rarely able to enjoy together was in a bad mood for a long time about this nuisance.

Best staff!! You interact with charm, humor and are able to provide information. Simply great! Great team! Keep it up!

Nice service good Selection at brunch for €15.90 without hot drinks

We've been coming here for years. Always good. Great business. Keep it up....

Too bad, we did not want to receive the starter and the main menu at the same time. In the end there was 2 minutes between the dishes, which could have been a little longer because the starter had not even been eaten yet and the next dish had already arrived.

When you come in, everyone is already hectic. You are barked at, telling you that you should take a table for two, where to put your jacket and bag, a chair next to it... You are asked several times not to do that. When you turn around, everyone has them lying on a chair. It's incredibly loud. Orders arrive after 15 minutes. With this unspeakable friendliness, I just finished eating. As a guest you feel like you are on an assembly line.

Good food, fast service at a fair price

Nice service, good quality, what more could you want

There were 4 of us on Sunday, October 6th. to the cafe at ALEX. It was very crowded and loud. I had waffles and cafe. At some point the drinks came (my cafe didn't) but the food didn't come. Then my cafe came (cold) and the waitress said she would check on the waffles. That took a while, the others had already finished eating. Then came the waffle (also cold). We complained but the waitress said we had to contact the head office. OK...then there's probably no one in charge at the restaurant. Conclusion... a lot of money saved because the waitress didn't get a tip. Tipping for good service is a given, but there is nothing for bad service. Conclusion: Never again ALEX...

A really very nice restaurant. There were three of us, everyone ordered something different, and all three dishes were delicious. And we took our dog in, she also got water from our very kind waitress. It is highly recommended. We look forward to the next time

Nice location, helpful and nice staff. Good menu filled with delicious dishes and drinks. The interior is also cozy and nice to look at.

The food is only okay, not much variety

Unfortunately, our food and drinks were not convincing and the atmosphere was loud and chaotic. The cake was very dry, the chai latte was inedible (watered down with pieces) and was hardly touched - when asked if we liked it, we politely explained that unfortunately we didn't like it and that was what we were missing. The service staff then said that we should contact the headquarters in Wiesbaden about this. I'll do it this way. Of course we had to pay for the drink in full and money was also charged when using the toilet - not exactly a customer-oriented approach. It's a shame that this couldn't be clarified on site. Therefore no recommendation from me.

We were at Alex on Sunday with 4 people. No problem, but friends happened to come and suddenly there were 8 of us. Angie worked her magic and everything fell into place in no time and we were able to enjoy the afternoon. Fast, friendly service and delicious cakes/waffles at a fair price. We'll be happy to come back, thank you Angie ❤️

Unfortunately, my visit to Alex in Oberhausen at the Centro was anything but pleasant. We ordered two burgers that sounded promising on the menu "prime beef burger with cheddar and fresh ingredients" but the meat was a frozen patty with an unpleasant aftertaste. After a few bites I gave up. The fries were also just plain frozen goods and not very convincing. We also had gyoza, which was subpar, and the "homemade" iced tea tasted more like heavily watered down instant iced tea. The service also left a lot to be desired - we only got the menu and cutlery when we asked. The worst thing, however, was the price: we paid a whopping 60 euros for two drinks, two burgers with fries and the gyoza. An absolute disaster for what was essentially pure frozen food. The price-performance ratio here is not right at all. Unfortunately not a place I can recommend.

It was a bit too full for me, otherwise we had the breakfast buffet, highly recommended!!

Breakfast buffet highly recommended.

Well, it takes a while to get served, but at least you're friendly! The food is good! Price performance okay!

Very good service. Our little one immediately spilled his drink. The waiter was very friendly and confident. Perfect service Food was ok.

My very personal thanks go to Sandra. We were served extremely politely and charmingly. We wish there were more people like that. And the store is good too. Always happy, Bernd.

Very good breakfast buffet with everything your heart desires. Nice staff and always plenty of everything. Nice ambience.

We had breakfast there before the shopping tour in the Centro. Also available. Buffet for €15.30, but without drinks. Only a small orange juice is included. With coffee and a juice you can quickly get to €25 per nose. If you like a hearty breakfast, the buffet was great. Meatballs, sausages, fried potatoes, fried eggs... Great. Buffet itself with a good selection and products. But the structure of the dishes could be put together better. Instead of putting the plates and rolls separately, I would put the hearty part separately and thus create the opportunity to go through the buffet starting with the plates and rolls. As it was now, it was already a hustle and bustle back and forth. What also stood out was the staff. It was very friendly but unfortunately rarely seen. If I have to pay extra for drinks, then I also expect the waitress to be there.

We had a really great morning with the lovely, friendly and attentive Vivi. We felt very comfortable. Really great service, thank you for that :-) the food was also very, very tasty!

Despite a busy Saturday, a very nice welcome from Angelina! And the colleagues were also super friendly! Gladly again 🙂

Incredibly attentive service, Stefan in particular was very accommodating. The food was very freshly prepared and delicious. It's rare to find such good service. The employees live and love gastronomy.

We had breakfast with colleagues, very tasty and large selection! Always my pleasure! 👍

I haven't eaten such delicious currywurst with fries in a long time. Sausage, curry sauce and the fried potato sticks were great. And the nice service staff too. 😃👍🏼

Good food, fast service, good prices

Not recommended at all on the terrace with today's waitress. Presence 0 points, customer requests 0 points. Working under the open heaters would be too uncomfortable for her and would leave all the customers cold. Four tables asked and each time the answer was the same. So few ceilings for such a large terrace is also incomprehensible.

We were at table 210 and are thrilled with our waitress Vivi, she is incredibly friendly, nice, accommodating and is also very easy to chat with, the service was great and the food and drink was great and tasted very good. We'll definitely be back

The waitress who served the terrace today is miserable. This is the second time I have experienced such impudence there and only from her. I politely asked to turn on the heater because it was cold in the evening, but it would probably have been too warm for her to work. If I were you, I would look for climate-driven work. But the main thing is that she puts on a jacket. And it's also very sad that you have so few blankets in such a big store.

Never experienced such an unfriendly service person (tall, blonde) The management should really think about the employees 😡😡😡

Unfortunately had a pretty bad experience today. When we asked to turn on the heater, the heavily tattooed blonde employee told us that it wasn't possible because she would be too warm, she rolled her eyes and left. The times when the customer is king are apparently over at Alex. Thanks to the extremely nice breaks represented by Melanie, the evening turned out to be a good one. You are welcome to pass on our feedback regarding friendliness and work with it.

Positively surprised Fast service, hardly any waiting time in between. Food was delicious. We'd love to come back

Ladies and Gentlemen I would like to file a complaint about the shift manager at the Alex Restaurant in Oberhausen. During my last visit on September 19th, 2024 at 9:00 p.m. on the outdoor terrace, I unfortunately discovered that the treatment of guests did not meet the standards that one would expect from a restaurant of your reputation. The shift manager, who identified herself as such (blonde hair), was extremely unfriendly during my stay and seemed uninterested in helping guests or addressing their concerns. Not only was their communication rude, but it was also unprofessional, which greatly detracted from the entire experience. I am convinced that a friendly and helpful tone as well as appropriate communication with customers are of great importance in creating a pleasant atmosphere. Unfortunately, this was not the case in this case. I hope you take this feedback seriously and take appropriate action to improve the quality of service in your restaurant.

We were so looking forward to visiting Alex until the shift manager (blonde, hair tied in a bun, tattoos on arm) served us this evening/today's late damage (Thursday, September 19th, 2024, 9:15 p.m.) We're really not picky, but looking the guest in the eye while serving, at least briefly, would have been the least we could do. We ordered waffles, all well and good. I missed the fact that there was strawberry sauce on the menu too. I asked the “waitress” if it would be possible to exchange the waffle. Without accommodating me even a little bit, she said that wasn't possible, that she should now put the waffle on another plate and that it would be specifically on the menu. She confirmed to me her way of thinking that she usually assumes that guests only care about the money and that's why she didn't suggest bringing me a completely new waffle. Your manner is simply catastrophic, completely unaccommodating! We felt incredibly uncomfortable and couldn't enjoy anything anymore. Thank you for ruining our evening at Alex and to the operations manager: Maybe it would be an advantage to hire a friendlier and more respectful shift manager. We also ordered a lactose-free latte macchiato and it arrived with regular milk. The result was stomach cramps.

Just had something to drink. Non-alcoholic Lilliet. Very tasty and beautifully prepared.

Disappointing visit to the Alex restaurant in Oberhausen After a nice shopping tour in the center, my wife and I were looking forward to dinner at the Alex restaurant. Unfortunately, our visit was anything but satisfactory. As a starter we ordered bruschettas. To our horror, a half-dead wasp was found in the portion delivered. We immediately pointed this out to the staff and the employee brought us new bruschettas within just 30 seconds. When I asked whether these were actually freshly prepared, the employee explained that the bruschettas are pre-made in the kitchen and can be handed out immediately if necessary. I found this very strange, as the original preparation had taken significantly longer. Unfortunately, the new bruschettas were also disappointing in taste. We usually eat there once a quarter, but either there's a new chef or something goes terribly wrong in the kitchen. I've never had bruschettas like that there before. The main courses were also not convincing. The fries I ordered were cold and the baked potato was also less than tasty. We paid 46.70 euros for all of this, which I find to be unreasonable given the poor quality. Normally the waiters always ask us whether we liked the food before we collect the money. This time, however, it was different: the waitress who served us seemed to be in a bad mood and didn't even ask us why our plates were still full. I found that very strange and disappointing. Overall, a very disappointing visit, which unfortunately prevents us from visiting the Alex restaurant in Oberhausen again so soon. PS: I'm adding the invoice. I have hidden some information.

The boss allows the terrace to be covered even though customers sit outside. Thanks for getting wet. The latte macchiato tasted delicious with rainwater.

Super delicious food, very fresh and sometimes something different. We miss the woodruff spritzer 🙃

I arranged to meet there for a spontaneous coffee on a Sunday morning (without a reservation) and was extremely surprised at how full the place was. All the other guests were here for the - probably extremely popular - breakfast buffet, including many birthday parties, because the song "Happy Birthday" was playing through the speakers every 10 minutes. Luckily we got 1 small table right at the entrance. The service was very nice, very present and took all the fuss with a lot of humor. Our spontaneous meeting was still very relaxed and pleasant and we were able to talk in peace. I would love to come back.

The food was 👍 good and tasty. Everything OK

Great service, always had something to drink. Simply TOP.

Friendly staff..food is delicious..however drinks (especially cocktails) took a lot of time to be served.

Nice shop, staff seemed ignorant. The breakfast was lousy.

Delicious schnitzel, highly recommended

I've never experienced anything like that before. Service was very friendly but after that everything went down the drain... food was sparse... before that they even wanted to take our cutlery away... until we told the good woman that we were still waiting ....then the drama continued. In the middle of the meal we had to pay (by a new waitress again) and then it got loud. The employees were screaming at each other.....and after that we had a conversation with him Manager" that evening there was only a discussion and one of the employees was clearly looking for a beating....we then left...but I won't be coming back. I was often with you...but that's not possible...my friends were on my advice to you, but that was your bottom drawer.....and just because we are onkelz fans???????you shouldn't use the left pack to serve the customer...me I'll bring you some glue... as they're in better hands... and we wouldn't have to pay in the middle of the meal, you wouldn't have seen a cent

Highly recommended, very successful 👍🍀🍀🍀🍀🍀

Was there yesterday with 5 other people in Dortmund and was disappointed. The staff was rude to anyone who wore an uncle shirt (like us) - you were really dismissed. Suddenly they were cashing in and asked to leave because they wanted to close. The shift manager even became really rude to us when we complained about the rudeness - he should have been just as polite as we remained. It's sad that you're unfairly pigeonholed

We and 2 other tables were literally checked out. 2 staff members were very very unfriendly. Yesterday's shift manager was unable to properly clarify the situation. Food could be ordered and paid for. Eating in peace, let alone asking for a second drink, was not possible. And this happened to 2 other tables yesterday. Forgotten souvenirs from another table were labeled a deck and thrown in the trash!!!? The food would have been very tasty if you could have finished it. A second visit never again...

Damn unfriendly service. This makes it very uncomfortable to sit there when spoken to (by groups of different people) The only answer is “we talk like that to each other and not to them”. Well, if guests want to sit with you in peace and eat + chat, you don't want to hear each other talking sloppily to each other.

It's just being processed here. The service staff comes once to take the order and only after a long wait, bring the drinks and that's it. And if you then want to pay, you have to ask people about it at least twice until someone finally comes.