AKZENT Aktiv & Vital Hotel Thüringen in Schmalkalden

Nice small room, very comfy bed, great nights sleep. Good gym. A little out of the way but overall very goos

This was one of my most relaxing vacations. So many things were thought of, such as a slingshot in the bathing area, so that you didn't have to hang up soaking wet things. The service was great, the food and drinks were excellent, and we felt completely at home. Active and vital, something for everyone, even there the offer was very extensive. The hotel was very quiet. Everything was very relaxing, we would love to come back.

Great hotel, only the access is a bit adventurous

Once you have arrived at the hotel, you will find yourself in an oasis of well-being. Here your wishes are implemented immediately, you just have to express them ;-) In any case, we immediately felt comfortable. The service is the best we have ever experienced. Very friendly and considerate, it couldn't be better. Only the journey was a bit scary in the last few meters (due to the navigation system). On the day of arrival it was very foggy and we were led along the unpaved road, as the navigation system said, a "forest path" with no further signage. The weather conditions made it a bit scary. Quickly put this note on the arrival website, including a note on the correct driveway (even if this road is due to be renovated soon), that would be helpful for those arriving for the first time. Thank you for the relaxing and really nice time. We wish you all a full house with nice guests in the hotel

Nice hotel, nice rooms, friendly service, many activities possible

My sister and I spent three wonderful days here. The wellness area is very extensive, we were particularly enthusiastic about the indoor and outdoor pool. The package we booked included, among other things, a three-course dinner, which was delicious every evening. We also really liked the extensive breakfast buffet. We felt very comfortable in our cozy room. The service was also exemplary all around. I can recommend this hotel with a clear conscience.

I had a very nice stay in the hotel, spacious de luxe room, good food and a wide range of wellness options. Unfortunately, the peace and quiet in the relaxation room was repeatedly interrupted by mobile devices. I would still like to come back again.

The rooms clean and tidy. It has everything you need. I love the idea of ​​the bag filled with towels and a bathrobe. You can take these with you to the wellness area. The staff is very friendly and helpful. The food was great. There is a large and varied buffet for breakfast. The selection of cakes at coffee time is also huge. And for dinner there is a 3-course menu, with various choices - starter soup or salad, main course meat, fish or vegetarian. The wellness area is also great, the heated outdoor pool is particularly popular. The massages are carried out very professionally. We have been to this hotel several times and have always been thrilled. The only thing that bothered us this time was that it was very crowded. It was completely booked, which you could tell - it was always full. What you would also like is a small evening program such as a live band.

It's really nice here, the food is great, there's a lot of choice for breakfast and cake in the afternoon😊and the massage and pool are really good. Please just one more fee in front of the window and everything will be perfect.

Cozy hotel on the outskirts of town. Hiking trails start directly from the hotel. The environment is very quiet because the hotel is located next to the forest. The service is very friendly and accommodating, and the staff at reception also score points with their friendliness. The food is very tasty and rich. Various programs are also offered daily. We will come again.

In principle you can give the hotel 4 stars 🌟 🌟 🌟 🌟, including the breakfast if you are there at that time. It is surrounded by deciduous forest and is mostly suitable for hiking.

In a good mood and very well looked after by a nice young lady in the bowling bar, we spent 2 hours in the bowling alley from 3.30 p.m. At 5:30 p.m. an early dinner was already booked in the restaurant. We were led to a room by a gentleman in a bad mood, which was nicely furnished but lacked any ambience. When we arrived there, we were greeted by Mrs. Schewe, who unfortunately couldn't handle requests for some music and a wardrobe. Were we too early? We stood there as if we had been “ordered and not picked up” in a cold, dead room. The assigned table was set far too tightly, and here too we asked for it to be loosened, which was initially rejected, as the guests would otherwise sit like that. This attitude alone is incredible! Whatever else is the case cannot be changed. Craziness! Welcome to 2024! After our cheerful inquiries, people obviously rolled their eyes and loudly announced to other employees how unfriendly we were. We can guarantee that we were not unfriendly in any way and only politely asked legitimate questions. Since the radio would probably “scratch”, it was put on display. Makes you wonder why you even play the radio in a restaurant where the average price of a main course is the same as the price of a main course in a 1-star restaurant? The first beer was served sour and had to be exchanged. Well, after we made the choice of food and endured a few more rude comments from Mrs. Schewe and we continued to sit on the benches and chairs with crumpled jackets, the food came relatively quickly. Too fast. That's exactly how it was. Some of the side dishes were cold, the sauces seemed to have been mixed from bags, the deer medallions were grilled into flat mini-steaks and in general not even the dumplings were tasty, they tasted like old croutons. Hard to find in Thuringia. We were asked snidely what the food was like and were not given any time to say anything about it. We quickly asked for coffee/tea again and left our table again. Wardrobe? What have we done to the good Mrs. Schewe? Seriously, I haven't been presented with such unprofessional behavior in ages. I have been working in the international hotel industry in the 5-star sector for 30 years and I know how important employee motivation is. Only a few seemed motivated here. That was definitely noticeable. Ms. Schewe was definitely not motivated to work in the restaurant on Saturday. In town, the hotel with the Henneberger Haus restaurant is known as the “best address in the area”. Probably just because of the totally exorbitant prices. It is precisely these prices that lead to enormous expectations, which are absolutely not met here. The quality of the food in our case was subpar. The service in the restaurant was absolutely unacceptable. The food offering in an Aktiv & Vital Hotel is questionable, with only a vegetarian/vegan vegetable curry for 20 EUR, a soup and a leaf salad for 11 EUR on the menu. Zero ambience, simply no interest in entertaining the guests with a good feeling and, even after a few operational teething problems, letting them leave with a good feeling. If you read the negative reviews and the management/owners' responses to them, you actually already know what to expect. Personally, I expect zero response and zero explanation or blame to this review. We wish Ms. Schewe a better time and hope that the management will think about how to motivate the staff a little more. Maybe it makes sense to visit other locations yourself (perhaps as a team outing) to experience what the competitors are doing for staff and guests. Maybe outside of Schmalkalden!? Be sure to take the chefs with you! It's really not that hard! All the best!

The hotel is in a quiet location. We were there to spend a wellness holiday and were absolutely satisfied with the treatments and the SPA area. We will certainly come back.

Super nice room (Deluxe Suite). Very nice staff and beautiful surroundings with many excursion options.

It was just a fantastic holiday. Highly recommended for everyone...we would love to come back.

We are now in this beautiful hotel for the second time. The staff, from breakfast to dinner, are always friendly, competent and helpful. Also the reception. You will be pampered with culinary delights and immersed in a family atmosphere. The wellness area, the cleanliness and the relaxation options make it a unique experience here. The price-performance ratio is unbeatable. THANK YOU 😍 to everyone who makes this all possible. Jürgen and Kay... from Baden-Württemberg...

Good, courteous, friendly service, very nice spa area with really good treatments, large, clean rooms, excellent food... absolutely recommended

Insider tip in the middle of the Thuringian Forest with moderate prices and a very nice wellness area with heated pool.

A super nice little wellness hotel. Quiet location on the mountain with hiking trails in front of the door, great wellness area, sparkling wine, good food and consistently friendly staff.

Very nice hotel 🏨 mega beautiful landscape and quiet especially when you want to switch off. And the staff is super friendly and the food and drinks are super delicious. Sauna and pool are also great 😉 Would come here again 😁

The hotel is located in the middle of the Thuringian Forest, hiking trails start right from the hotel and are also easy to cycle. In the hotel itself there is a very nice sauna area, indoor and outdoor pool and very modern and lovingly furnished. Breakfast very tasty and extensive. Coffee and cake were delicious and the 4-course menu was highly recommended. The employees are very polite and courteous, are very competent when it comes to questions about excursions and have good insider knowledge. All in all, the hotel is highly recommended.

Very idyllic location. Bathroom with outdoor pool. Very nice staff. Delicious food.

Nicely located. You can start walking directly from the hotel. The food in the hotel is good but a bit expensive. The breakfast is very good and the service is great.

Always happy to go there again in October, everything is very nice

We had a very nice week as part of the "pampering time for two" with great and very tasty half board, lots of relaxation and wellness (great outdoor pool, excellent saunas and steam bath) and a quiet location. A nice hotel, rooms (especially the bathroom) are slightly outdated, but absolutely okay and many amenities (e.g. cake buffet in the afternoon :-). A car is recommended, as in addition to the hikes you can also visit the beautiful area of ​​the Thuringian Forest including the Rennsteig directly from the hotel. Particularly noteworthy is the great service, the friendly, competent and helpful staff - really great. Thank you very much, we'll be happy to come back.

A quietly located wellness hotel with a beautiful indoor and outdoor pool

We can only say that we are completely satisfied 😍🥰 Fantastic pool and wellness area and the staff was very friendly and accommodating at all times 😍 The evening meal was absolutely delicious and the breakfast had everything your heart could desire 👍🏻✌🏻👌🏻

Very nice staff at the reception and also in the restaurant. Questions and requests are responded to immediately. The location is idyllically located, alone on a hill in the middle of the Thuringian Forest. You can start hiking straight from the hotel. The food is very tasty and regional. The wellness area is great, the pool with sauna and outdoor area are clean and invite you to relax. Castles and beautiful Thuringian old towns can be visited nearby. We'll definitely come back.

Very nice beer garden, best service, delicious food…

It could have been really relaxing, unfortunately my room was above the smoking area, which was unbearable in the evenings, and people also smoked on the other side of the window near the restaurant. Unfortunately, it had nothing to do with vitality and relaxation. Pool was good.

After staying at the hotel several times, we can say that we were always very satisfied. This time it was a little different. But only the room. We had a vitality room!!!!! You have to be that too. There was about 30 cm of space on the sides to get into bed. The toilet was for kindergarten. Seat height estimated based on the tiles is under 30 cm. The entrance to the shower was very high. So nothing for older people!!!! What was also very unpleasant in room 109 was the employee's smoking island right under the window. Since it was very warm we had the window open. Otherwise very satisfied again. The food was great. The service, whether in the evening in the restaurant or in the morning at breakfast, is simply top notch. Our teaching we no longer book vital rooms. Thanks again Helga and Peter H.

Very nice hotel, with a great wellness area and good cuisine Staff very accommodating and friendly, The review text message was sent at 12:44 a.m. and it woke me up, and if you want a glass of tap water instead of coffee in the afternoon, you don't get it 🤔 But I would recommend the hotel at any time

Very good service and very good food.

We are absolutely thrilled with how beautiful the sauna and wellness, outdoor area including swimming pool has become. In the evening there was a campfire with stick bread. We were able to rent bikes during the day. The staff, all-round service and the food was great👍delicious. The location in the middle of the Thuringian Forest is brilliant. It was a really wonderful holiday all around. Thank you very much, we recommend you and would be happy to come back🤗

Great accommodation, service was excellent, very accommodating. Staff super nice. Would go back at any time

Great hotel. Everyone cares about you and is very friendly. We do everything possible to ensure that you as a guest are satisfied.

A daily happy hour is offered from 8:30 p.m. to 10 p.m. Wonderful, you sit in a lounge around the campfire and get a cocktail. Can only be recommended.

Very quiet hotel located on the mountain. Service 1a...

For the first but by no means the last time....Thank you to Marie umbach from infinite travel for the sensational recommendation...a hotel in a phenomenal location, great rooms (102)...friendly service from breakfast to the fun beer garden below VITA COLA umbrella🤭...the wine list is an attractive wooden book with many treasures in it, the food is of very good quality and beautifully presented...here the guest can feel, anywhere and at any time, that someone is in charge of the guest It's really still on the ❤️... next time we'll stay longer and also register for the fine dinner... the pool and wellness area were meticulously clean and equipped with great furniture... if you're looking for something, you want it that he lives in a dignified manner and that some of his culinary wishes are fulfilled, he can set off straight away....many thanks to the entire team for making our stay sooooo nice...ivonne kämper

The spa hotel where I recently enjoyed my stay exceeded my expectations in every way. From the start I felt welcome and relaxed. The welcome was warm and all the staff exuded professionalism. The rooms were spacious, nicely decorated and spotlessly clean. The view of the surrounding nature was breathtaking and added to the overall calm. The bed was extremely comfortable and I slept deeply and restfully. The highlight of my stay was of course the spa. The facilities were relaxing and the selection of treatments was impressive. The hotel also has excellent gastronomy. The restaurant offered an exquisite selection of dishes that were impressive both in terms of taste and appearance. The wine list was extensive and complemented the meals perfectly. The location of the spa hotel was ideal for exploring the surrounding nature. Walks in the picturesque surroundings were a real joy. All in all, my stay at this spa hotel was unforgettable. It was a perfect combination of professionalism, relaxation and nature experience. I can fully recommend this hotel and am already looking forward to my next visit.

We had 2 wonderful, relaxing days in the hotel. It's rare to have so much peace and quiet. Plus the friendliness of everyone and super delicious gastronomy. The grill buffet in particular was great! Only suggestion for improvement. Our room was extremely hot due to the heat, so we had to leave the window open at night, but we had endless mosquitoes. These could probably have been prevented with a fly screen. We'll definitely be back next year and maybe we'll be surprised ;) We are happy!

It's nice there but the food here is too expensive. We ate breakfast outside and had a very good selection

Have been to the hotel several times and always enjoyed it. Girlfriends weekend was a success

Hotel: 2 km from town, good location, nice view, parking available; Room: Bed hard and too close to the window stuck in the curtain, equipment good Bathroom: good except toilet too low; Staff: very friendly and accommodating. Breakfast very good Dinner: well, you have to get used to it; wellness area: super nice, outdoor pool heated, indoor pool a bit cold, sauna nice; Massage: The two sisters do a great massage😀😀😀👍;

We received a voucher for our golden wedding anniversary. I was pleased to receive professional advice from Ms. Bank (reception). You can feel very comfortable here and the entire team is very attentive and accommodating. The full body massages and foot reflexology massages were very good (thanks to Mr. Trieschmann). The evening menus were a culinary delight and the service was perfect. The SPA is great for feeling good. Thanks again for all the staff. We'd love to come back.

The hotel is located in the middle of the forest, our room was very large, comfortable and very clean. The breakfast was ok, but could be improved, everything was a bit cramped and the offer was limited. The plastic containers lined with paper and fried/scrambled eggs on top were not very appetizing. The baked rolls weren't good either. The 3-course menu in the evening was very good, the only drawback is the selectable time slot for dinner, which is stressful. The wellness area is in top condition and everything is immaculately clean. The entire hotel team is super nice and attentive.

We (3 friends) stayed in this beautiful hotel for 3 days. You can find everything you need here to totally relax. The food was great, the staff was very nice and accommodating. The wellness area is great. From the first minute you felt very comfortable felt.We would like to thank you for the wonderful days in your house.

My recent stay at the wellness hotel was an absolute treat for body and soul. Upon arrival we were greeted with warm hospitality that continued throughout our stay. The staff was extremely attentive and always made sure that we didn't miss anything. A special highlight was definitely the culinary offerings. Every meal was a feast for the senses, with particular emphasis on fresh, high-quality ingredients. The dishes were not only excellent in taste, but also beautifully presented. The dining room offered a cozy, relaxed atmosphere that made every meal an enjoyable experience. The hotel's wellness offerings also left nothing to be desired. From professional massages to a diverse selection of spa treatments, everything was designed to promote maximum relaxation. The quiet location of the hotel, surrounded by a picturesque landscape, also contributed to relaxation. It was easy to relax and escape from everyday stress in this peaceful environment. I would recommend this hotel to anyone looking for a break to relax and pamper themselves. It offers the perfect combination of excellent food, first-class service and an idyllic location, which together guarantee an unforgettable stay.

I was there for a weekend with my sister and we were more than satisfied. It's a nice hotel, the food was great, the wellness area was very nice and clean. The applications in the package were great too. The staff is always friendly and very attentive every day, no matter in which area. We will be back definitely. What was also very nice was that it was very quiet and you could relax very well, thank you for the short but nice time.

Nice hotel with good food and very friendly staff. Thank you for the lovely stay.

We had booked a short stay (pure romance) on the occasion of our wedding anniversary. We felt very comfortable here from the first to the last minute, warm welcome, beautifully decorated room (thanks Franzi), coffee and cake, a round of bowling, beautifully decorated table for dinner with very good and plentiful food, then a fantastic sunset the swing and another delicious cocktail. The next morning we had a great breakfast in the sunshine on the terrace (cool, you can cook your own eggs). As friendly as we were greeted, we were also said goodbye, all in all a wonderful few hours. We wish you all the best for the future, in times that are certainly not necessarily easy for hotels and restaurants, and we will be back, at the latest for the next wedding anniversary. Kind regards from the Jung family

The second time I was able to enjoy the hospitality. Double room for single use, large and clean. Beautiful view and pleasant peace. The clean and beautifully designed wellness area invites you to linger. Spa treatments were carried out by professional, friendly staff. The staff in the restaurant were very friendly and attentive. The breakfast buffet and dinner as a 3-course menu were very tasty and sufficient. I would be happy to recommend you.

A very nice, quiet hotel with very attentive and always friendly staff. Which always has the well-being of its guests in mind. The four-legged friends are also warmly welcomed as guests and given a tasty snack. The hotel is very well maintained, clean and comfortable, we can happily recommend it. A big compliment and thank you to the entire Ecke family team with their dog Josie

In a women's group we travel together for a weekend every year. We are very enthusiastic about the Aktiv- und Vital Hotel in Schmalkalden and would like to recommend it to others! Positive: Extremely friendly staff, quiet location, beautiful and spacious wellness area with lots of sun loungers as well as perfect massages, delicious food in which special requirements (in our case gluten intolerance) were taken into account in an exemplary and uncomplicated manner. Negative: The beds were quite narrow and due to the location outside of town you have to rely on a car. Neither of these really bothered us. Many thanks to the team in Schmalkalden!!!

There is no plunge pool in the sauna area Some dishes lack spice Staff is very friendly

We went to this hotel for a class reunion and a few of us also stayed overnight there. I speak for everyone involved in the class reunion that the stay was really good. The food was delicious, the service that evening was very friendly, attentive and they had everything in view. Nobody had to wait. All around a successful event. We felt comfortable there and can only give positive feedback. thanks for that

Restaurant review A fried trout like I've never seen before. The size was below minimum, so an angler would have had to put it back. Of course, it gets a little smaller when frying. The only question is, why was it fried until it was almost dusty? And why was the main bone removed and by whom? Plus watery potatoes that have never seen parsley, apparently chemically peeled? The whole thing for €25.90. In any case, we'll eat the next real trout again in Reinhardsbrunn. That was no achievement!!!

We felt very comfortable and will definitely be repeat offenders.

Celebrated my birthday there 🎂 friendly and competent staff always there for you keep it up 🥰

A wonderfully beautiful short vacation. I can only recommend the hotel. Everything was just right. At 8 a.m. swim a few lengths in the outdoor pool then have a very appealing breakfast in the very tastefully renovated restaurant ... finally a glass of sparkling wine

I think everything is great. Great facility. Even with bowling options.

One of the best hotels I have booked in recent years. A great and quiet location, a beautiful spa area, very tasty food. Designed with great attention to detail. Absolutely dog ​​friendly. Particularly noteworthy is the friendliness of every single employee, from reception to housekeeping. Many other hotels can learn a lesson here. We would be happy to come back and thank you for the excellent hospitality and great service!

My husband booked the Accent Rose Days for my birthday and we were more than thrilled. From the lovingly decorated deluxe room with a beautiful bouquet of roses, champagne and sweet presents to the candlelight dinner, relaxing at the indoor and outdoor pool and much more, everything was simply perfect. Arrive and feel good, a big thank you to the entire hotel staff! We'd love to come back.

Pampering vacation.....we booked the hotel for a week's wellness vacation. A nice hotel in itself, located in the middle of the Thuringian Forest. It is located outside the town and can only be reached by car. If you are good on foot, you can also walk the almost 3km. Overall we were satisfied, although there were small things to complain about with the service staff. There was a lack of toilet paper or fresh towels, but that was fixed immediately. What bothered us was that the bathroom wasn't cleaned once in 5 days, even though it was supposed to be cleaned every 2 days. Well, as I said... little things. Otherwise very nice staff, great wellness offers, which were also carried out very well. The swimming pool and sauna areas are great. We relaxed and enjoyed the time.

Very well maintained 4 star hotel. I was accommodated in the single room on floor 4. Great view, especially at sunrise with wafts of fog. Very clean, everything was available from a shoehorn to a bottle of water. The staff was really nice and you had the feeling of being “welcome”. (whether it's housekeeping boss Beate, reception Fr.Bank...) The breakfast is rich and I think there is something for everyone. Dinner was prepared smaller on request. ( Half portion) . I used the wellness area, the pool is heated 😍 the massages from various staff were absolutely flawless and very relaxing. Thanks again. In the evening I treated myself to cocktails at happy hour...damn delicious. I say thank you very much again.

Very nice hotel. Hiking trails right on your doorstep. Super nice staff, great food and a relaxing wellness area.

The upscale hotel is located in the middle of nature with a great, heated outdoor pool and a very good restaurant. Here you can switch off and enjoy!

Beautiful hotel in the forest with mountain views, very nice wellness area and delicious food! Very friendly staff!! Our dog was welcome. Swimming is also fun in the outdoor pool!

Great house, very friendly staff and good food. We'd love to come back.

We spontaneously went bowling here. Location is a bit remote from the city. But it's also nice and quiet. We had the whole bowling alley to ourselves. Service was top and quick. Gladly again.

Price-performance ratio is good. Almost three kilometers from the city and super quiet. The SPA is very good.

Gutes Hotel auf der Höhe des Thüringer Waldes

auch hier möchten wir uns noch mal ganz herzlich bei dem gesamten Team bedanken...das Hotel ist sehr schön auch wenn dort das Wetter wie bei uns nicht so schön ist...man kann das Schwimmbad außen und innen gut nutzen ( sehr sauber)wie die gesamte Wellness Anlage...das Personal sowie der gesamte Service alles super...man hat immer ein offenes Ohr um die Wünsche zu erfüllen...alles im allem super das Hotel ist sehr zu empfehlen...wir die Familie Opitz kommen gerne wieder...wir wünschen dem gesamten Team einen guten Rutsch und ein gutes, gesundes neues Jahr...macht weiter so....🙋‍♂️

Wir fühlen uns hier sehr wohl. Sind nun schon zum 3.mal hier. Bleiben auch noch ein paar Tage. Auch das Essen ist sehr lecker und Alles sind sehr nett und freundlich. Wir bleiben gern.

Man haben die uns verwöhnt. Und nett sind sie auch noch! Obwohl Dauerregen und starker Wind eine feine Zeit gehabt. Der Badebereich mit Sauna und und und...toll gepflegt und eeeeentspannend. Mein Favorit war der Außenpool. Einfach toll. Kochen können sie dort auch. Obwohl das Restaurant über die Feiertage brechend voll war, sind wir hervorragend versorgt worden. Wichtig: absolut Hundefreundlich! Hervorragende Lage in schöner Landschaft. Danke nochmals.

An diesem Hotel gibt es nichts auszusetzen. Der Wellnessbereich ist super und das Personal sehr freundlich und fleißig.

Super Hotel um in aller Ruhe zu entspannen. Mit viel Möglichkeiten im Haus den Alltag zu entspringen und Kraft zu tanken. Tolle Wandermöglichkeiten rund um das Hotel. Alles sehr zu empfehlen 🎊

Toller Ort um mal die Zeit zu vergessen, Personal sehr freundlich u zuvorkommend, kann man nur empfehlen.

Alles wunderbar kann man super Weiter empfehlen Wir wollen bald nochmal hin

Essen war super lecker Der Service war sehr Aufmerksam Wellnessbereich traumhaft Alles sehr sauber

Tolles Ambiente, super wellnessbereich, nettes Personal, Große geräumige Zimmer Einfach schön Kann man nur weiterempfehlen

Dieses Hotel kann man nur empfehlen es befindet sich in einer wunderschönen Landschaft im Thüringer Wald. Es ist auch sehr schön als Wellness Wochenende geeignet. Große Sauna Landschaft, mehrere Ruheräume. Zuvorkommendes Personal alle sehr freundlich. Definitiv Wiederholungstäter :)

Wir waren heute zu einem gemütlichen, netten Fondue Abend im Hotel. Nette Bedienung und viel leckerer Käse.

Das ganze Personal ist super freundlich, das Essen sehr lecker und der Wellnessbereich ist auch toll.

Personal ist sehr freundlich und zuvorkommend.Wir haben uns sehr wohlgefühlt,Sauna und Schwimmbad ist toll.

Sehr schönes , ruhiges und sauberes Hotel. Toller Service , super Essen, 5- Sterne 🌟🌟🌟🌟🌟

Vorweg, die Stornierungsgebühren wurden mir erst im Nachgang recht bewusst. Wir hatten bei Vita eine Einladung erhalten und wenige Tage vor unserem Aufenthalt im Hotel ein Zimmer für 2 Nächte gebucht. Leider bekam ich 2 Uhr morgens am Anreisetag Vorhofflimmern und kam direkt ins Krankenhaus. Mein Mann rief im Hotel an und sagte Bescheid. Wie gesagt - nur wenige Tage zuvor gebucht. Die Stornierungsrechnung belief sich dann auf 80% des Preises. über 400,00 €. Ich weiß, dass die AGB entsprechend sind, welche ich erst mit der Bestätigungsmail erhielt. Wer also möglicherweise nicht die Finanziellen Möglichkeiten hat für mögliche plötzliche Einschränkungen viel Geld zu bezahlen, folgender Tip: schließen Sie bei der Versicherung Ihres Vertrauens eine Reiserücktrittversicherung ab oder buchen Sie ein anderes Hotel. Natürlich bin ich enttäuscht, da es bei mir tatsächlich nicht nur "Husten" gewesen ist, 30%-50% hätte ich als nette Geste empfunden.

Hallo😊 Mein Freund und ich waren mit dem Saunaführer unterwegs und waren im Akzent,Aktiv und Vital Hotel in Schmalkalden im Thüringer Wald😊 Wir waren vom 5-7.11.23 in diesem Hotel,ein Ort der ruhe und besinnlichkeit für Menschen,die für eine weile aus dem Immerwärenden Stress des alltages aussteigen wollen und wenn es nur für ein paar Tage ist🌄 Das Hotel ist sehr abgelegen und ruhig und sehr sauber,das Personal sehr freundlich und hilfsbereit und das Frühstücksbuffet ist sehr umfangreich,das Abendessen findet im Hotel im Restaurant statt und hat eine gehobene Küche 👍 Im Wellnessbereich gibt es zwei Schwimmbecken (eins draußen,eins drin), Ruheräume,eine Saunalandschaft(innen und außen) und man kann vor Ort Massagen von geschultem Personal genießen(sehr freundlich und zuvorkommend,gegen aufpreis)👍 Das Hotel bietet eine menge Freizeitaktivitäten an und vorm Hotel führen gleich die ersten Wanderwege in den schönen Thüringer Wald 😊 Wir waren sehr begeistert und sind mit einem lachenden und weinenden Auge wieder nach Hause gefahren,wir würden dieses Hotel jederzeit weiter empfehlen und wir wollen dieses Hotel wieder besuchen 👍

Wir hatten ein wunderschönes Freundinnen Wellness Wochenende. Ein sehr nettes Personal, leckeres Essen, das Zimmer richtig gemütlich und sauber. Die Massagen sind auch ein Traum. Leider war nur der Pool kalt, seit Freitag, wir waren ungern im Wasser 😂. Mir persönlich hat für ein 4 Sterne Hotel, Birchler Müsli beim Frühstück gefehlt, was ich auch etwas schade finde, dass keine Fitnessgeräte vorhanden sind. Sonst ein ausgezeichnetes Hotel.

Wunderschöne Landschaft. Sehr guter Service. Nettes Personal.

Im großen und ganzen waren wir sehr zufrieden, alles sehr sauber, Service war freundlich und das Essen war toll Der einzige Wermutstropfen war das Zimmer, bzw die Lage des Zimmers(wir hatten extra das Deluxe Doppelzimmer gebucht) Da zahlt man viel Geld für ein besonderes Zimmer - welches dann direkt über der Bowlingbahn lag. Sehr ärgerlich, ich hätte mir etwas mehr als 10 Euro Rabatt gewünscht

Das Hotel liegt, abseits des Troubel, auf einer Anhöhe. Bei gutem Wetter ist ein tolles Panorama garantiert. Am Hotel gibt es ausreichend Parkplätze, nicht alle Parkbereiche sind befestigt. Die Außenanlagen sind gepflegt, wirken einladend. Das Gefühl setzt sich drinnen fort. Alles wirkt sauber und gepflegt. Der Empfang ist freundlich, alles wird verständlich erklärt. Die Lobby ist nicht besonders groß aber gemütlich. Die Deluxe-Doppelzimmer befinden sich alle EG. Die Zimmer sind groß und ansprechend ausgestattet. Durch zwei große Fenster kommt viel Licht in Zimmer. Neben dem Doppelbett gibt es zwei Cocktsilsessel sowie einen Relaxsessel und einen Polsterhocker. Zur Ausstattung gehört weiterhin ein LCD-TV, ein Elektrokamin, Telefon, eine Minibar, eine Kapselkaffeemaschine, ein Safe, Kleiderschrank und Garderobe. Das Bad ist recht klein und ohne Fenster. Waschbecken, Dusche und WC sind vorhanden. Alles ist sehr sauber und gepflegt. Im Kellerbereich befindet sich der Pool- und Wellnessbereich, ebenfalls sauber und gepflegt. Bademäntel und Handtücher, für den Wellnessbereich, stehen im Zimmer zur Verfügung. Im Rahmen der Verwöhnpsuschale ist die Nutzung der Pool- und Wellnesslandschaft inklusive. Ebenso wie Frühstück, Kaffee/ Kuchen und Dreigang-Abendessen. Wer mag, kann auch "a la Card" essen. Die Zimmer werden jeden zweiten Tag gereinigt, was völlig ausreicht. Insgesamt ist das Personal richtig freundlich und aufmerksam ohne aufdringlich zu wirken, was sehr angenehm ist. Wer mal drei, vier Tage die Seele baumeln lassen möchte, ist hier gut aufgehoben. Ggf. auch für Motorradfahrer ein lohnendes Ziel. Im Umkreis gibt es schön kurvige Strecken mit tollen Panoramen. Nachtrag: Das Personal ist nicht nur freundlich und aufmerksam sondern auch sehr ehrlich. Meine in einem Bademantel vergessene Halskette wurde von der Reinigungskraft gefunden und gemeldet. Sie wird mir per Post zugeschickt. Herzlichen Dank!

Ich liebe dieses Hotel. War schon das 2. Mal hier und es wird nicht das letzte Mal gewesen sein. Wir waren 6 Mädels und es war einfach nur Traumhaft. Der Wellnessbereich, Sauna, Massagen, einfach Entspannung pur.

Wir hatten dieses Hotel gebucht, um im Thüringer Wald wandern zu gehen und wir unseren Hund mitnehmen konnten. Leider wurde uns das Zimmer 224 zugewiesen, welches sehr dunkel und teilweise mit kaputten billigen Möbeln ausgestattet war. Wir haben bewusst in der günstigsten Kategorie gebucht, weil wir viel unterwegs sein wollten. Jedoch hätte ich nie gedacht, dass es in einem 4* Haus Zimmer dieser Art gibt bzw. zugelassen sind. Da wird man kein zweites Mal buchen. Insgesamt fehlte mir im Hotel die Gemütlichkeit. Der Wellness Bereich und der Innen- und Außenpool absolut top. Frühstück ebenfalls. Im Eingangsbereich des Hotels waren Sitzmöglichkeiten, auch für abends. Getränke wurden in der Küche zubereitet. Hervorzuheben ist das freundliche Personal.

Wir waren nur im Restaurant daher kann ich über das Hotel nichts schreiben. Die Begrüßung durch den Service war sehr freundlich. Der Tisch war ansprechend gedeckt. Wir saßen in dem Wintergarten mit Aussicht auf den Thüringer Wald. Einfach wunderschön, das Wetter war passend sonnig. Die Bedienung hat uns seht gut beraten, was die Getränke und das Essen anging. Ich hatte den Sauerbraten. Leider hat mich das Essen nicht vom Hocker gehauen. Ich erwarte da für über 20 Euro pro Portion schon eine andere Qualität. Der Braten war lauwarm und schmeckte nichts sagend. Auch das Rotkraut war nur lauwarm und kaum gewürzt. Die Klöße waren ganz Gewöhnliche, wie ich sie in Tüten bei Edeka und Co. erwerben kann. Alles in allem hätte ich da mehr erwartet.

Sehr freundliche , zuvorkommende Mitarbeiter in allen Bereichen und sehr guter Service. Schöner Wellnessbereich. Ruhige Atmosphäre im ganzen Haus. Viele Aktivitäten möglich. Für jeden etwas dabei. Essen war auch einwandfrei.

Sauberes, etwas abgelegenes Hotel oben auf einem Berg. Total ruhige Umgebung, einziger Verkehr: die Hotelgäste! Bietet sehr Vieles: Pool, Wellness, Tennis, etc etc. Empfehlenswert.

Diese Unterkunft wird meiner Auffassung nach einem 4-Sterne Niveau nicht gerecht. Die Duschwand im Zimmer war defekt, die Spa-Anwendungen qualitativ enttäuschend und die Qualität und Auswahl des Frühstücks zu dürftig für den Preis. Der Mitarbeiter an der Rezeption beim Einchecken war auch nicht sonderlich hilfreich und proaktiv. Die vegetarischen Optionen vom Essen waren limitiert - Alternativen wurden nicht angeboten und einmal wurde mein Essen kalt serviert. Schade - alles in allem war ich sehr enttäuscht.

Sehr ruhige Lage (außerhalb der Stadt) mit schöner Aussicht, aber nur per Auto zu erreichen. Freundliche, hilfsbereite Mitarbeiter. Gute Küche, wirklich gutes Frühstück. Zimmerausstattung ist gut. Abendliche Runde am Lagerfeuer ist eine schöne Idee, könnte aber durch Windlichter, Fackeln, Lichterketten in den Bäumen und passende Musik noch einladender und stimmungsvoller werden.

Zum Entspannen sehr gut geeignet. Vormittags ein bissl wandern oder radeln... dann ab 16:00 in die Sauna und Abends zum Essen ins zugehörige Lokal. Morgens ordentlich Frühstück. Pool innen und außen auch gut zum relaxen. Kleine Verbesserungspunkte findet jeder... aber der Service ist nett und sehr bemüht. Guter Startpunkt für Bike-Tour. War schön und erholsam. Macht weiter so.