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4,4

Basierend auf 1.706 Bewertungen gefunden auf 1 Websites

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Nº 131 unter 385 unter Lübeck

Nº 47 von 139 Restaurant unter Lübeck

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StellungnahmenHinweisGoogle1.7064.4

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An actually very nice hotel. The SPA area and sauna master Rudi are to be praised. He is extremely competent, nice and responds very well to the guests. A real role model. The kitchen team is very committed. With half board there is a buffet in the morning and evening. The food is of good to very good quality, is always fresh and has a good selection and quantity. It is regularly topped up and checked. However, the gastronomic concept and the management of the restaurant are unreasonable. Although there are “actually” no fixed seats, some of the tables are specifically reserved for families. The result is that there are far too few places for half-board guests who have to look for a table. In some cases, guests have to sit outside (with jackets) or in a distant adjoining room. There are not enough service staff to provide adequate service in this category. You sometimes have to organize your own glasses, salt and pepper and cutlery. A properly set table is more likely to happen by chance. Used plates are only slowly cleared away. It takes forever to order drinks. The waiters are friendly and committed, but unfortunately completely overloaded. When asked, the waiters admitted that they were understaffed. On the day of departure, despite having made a reservation by 11:00 a.m., we were asked out of the room by the cleaning staff at exactly 10:00 a.m. Our objective criticism was responded to either indifferently (reception) or snippy (reception in the restaurant). All in all, it's a shame. With better organization, personnel planning and management, the hotel's demands could actually be met... EDIT to the feedback from A-Rosa: What exceptional situation? We just wanted a seat in the (!!) restaurant (and not anywhere else), service that was reasonable for the price and not to be chased out of the room. In good hotels, these are not demands that lead to an “exceptional situation”…… However, the feedback matches the reaction of the staff on site. Whether the guest liked it doesn't seem to matter. Sad…..

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Marcus Eggert . 2024-05-21

WEITERE KOMMENTARE IN Google

Unfortunately I had to correct my first impression. Rooms are great, there is still a lot of room for improvement in the service. We previously stayed at the Grandhotel Heiligendamm (5 star hotel) and added a few more days at the Arosa in Travemünde. Arosa is also a 5 star hotel, but in no way comparable to Heiligendamm. It's a shame, the next holiday in October was booked today in Heiligendamm. A little tip: I can do half board with an evening buffet as a package holidaymaker. In a 5 star hotel I expect a menu with half board, for example like in Heiligendamm. I don't feel like queuing at the buffet like in a youth hostel. Please also train the service with regard to friendliness and service thoughts for the guest. So Arosa is now over for us in the future.

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Pio Murmann . 2024-05-18

WEITERE KOMMENTARE IN Google

Everything was really great! What we found very, very nice is that children of all ages are welcome here. Finally a hotel where parents don't always have to warn their children to be quieter because someone feels disturbed. We were here as a grandpa-grandpa couple but will definitely come back with our grandchildren.

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Ines Stritzke . 2024-05-12

WEITERE KOMMENTARE IN Google

A room with a beach view and when the weather is nice. Courteous staff at reception. Likewise in the buffet restaurant. The choice of food at breakfast and dinner buffet is excellent. The icing on the cake are the two show kitchens. We would be happy to check in there again.

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Bernward Blauermel . 2024-05-10

WEITERE KOMMENTARE IN Google

As a solo traveler, I felt very comfortable and welcome in this stylish hotel. The superior double room on the park side is very spacious and quiet, beautifully furnished and equipped with a beautiful lighting concept. The bed is very comfortable and the water pressure in the modern shower is great! Everyone I met was extremely friendly and accommodating. Also the other guests. There was no crowding at the buffet or anything similar. Housekeeping also made a great impression. The buffet in the morning and evening was simply amazing. Even when the evening was full, the waiters and waitresses always remained attentive and friendly.

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Nicole Wittern . 2024-05-09

WEITERE KOMMENTARE IN Google

Great hotel, very friendly and courteous staff, very good food, all areas very tidy and clean

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Sophie . 2024-05-07

WEITERE KOMMENTARE IN Google

We stayed in the spa suite as day guests and enjoyed treatments. The latter were very, very good, as was the friendliness and service of the staff. We didn't like the price-performance ratio of the spa suite itself at all, especially since the balcony was actually unusable because you would have had to sit constantly in other people's cigarette smoke.

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Stefan Rühling . 2024-05-03

WEITERE KOMMENTARE IN Google

Very modern hotel with a great spa area and very nice staff.

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Djuro Dob . 2024-05-03

WEITERE KOMMENTARE IN Google

The A-Rosa hotel is really beautiful, the rooms are modern and very nicely decorated! The hygiene is top notch and the staff is very friendly. We had a wonderful weekend, delicious drinks, great food and a wonderful spa to relax. The Carls restaurant, which is part of the hotel, is also highly recommended!! Special thanks to Thomas, you're doing great!

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Sanne Cordes . 2024-05-03

WEITERE KOMMENTARE IN Google

We always enjoy coming back. Many rooms have already been renovated. Excellent service. Changing rooms went without any problems. Everyone was nice, friendly, helpful. The swimming pool and sauna are hard to beat. The breakfast leaves nothing to be desired. Parking has been increased from 15 to 20 €/day. That's quite steep (public parking compared to €4/day); Glass of wine from 9 to 10 now €12. Price in local restaurants 6.50 - 8 €. But everyone can decide for themselves.

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Thomas Lührs . 2024-05-01

WEITERE KOMMENTARE IN Google

The A-Rosa Hotel Travemünde is located directly on the Baltic Sea and close enough to the promenade to take a walk along the water or into the city. It's a very well-kept hotel, the room is modernly furnished and apart from the fact that you can hear the water pipes in the rooms above, everything is great. The welcome is very warm and professional, thank you again. The rose given was also extremely charming. The food is varied, tasty and very balanced. The service was friendly and sometimes felt understaffed. The spa area is really great. It doesn't matter if the weather is bad. The range of massages, the sauna, the pool area and the fitness studio are great.

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Christian Hülsmann . 2024-04-28

WEITERE KOMMENTARE IN Google

Were there for the second time and would love to come back

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Peter Weber . 2024-04-28

WEITERE KOMMENTARE IN Google

Wedding celebration with booming bass until the night. Relaxation for the family looks different for me.

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M P . 2024-04-28

WEITERE KOMMENTARE IN Google

Former spa clinic that was converted into the Arosa Resort. A bit old

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Thomas Stein . 2024-04-27

WEITERE KOMMENTARE IN Google

A hotel that I can recommend to everyone. A completely worry-free experience from start to finish. Children and dog friendly and adapted to everything. People with food intolerances and allergies can eat there without any problems because the staff is very considerate and listens to your wishes and also cooks extra. I was even allowed to watch and was able to eat there without worrying. Just great. A big thank you here. When I checked in I was given a rose as a welcome gift. There are more than 2 elevators where people without any aids can also ride. The staff is very attentive, friendly, dressed accurately and often asks if you are satisfied. I had already noted 3 that were immediately fixed. The dining room is bright and friendly and the buffets are varied, there is something for everyone. Fruit and vegetable juices are freshly squeezed and constant care is taken to ensure that everything is topped up. There is a separate smoking lounge that is tastefully furnished. It should also be said that the entire hotel is lovingly designed and the real plants everywhere add a certain splash of color. A spacious bar invites you to linger in the evening with live music. I could write so much that I won't, because this hotel is indescribable and everyone who has the opportunity should experience a night in this great hotel. Oh one more thing. I was there for my birthday and when I came to breakfast there was a cake and a card on my table and every member of staff who came towards me congratulated me. It was a great experience and I would like to thank the entire hotel team for the great time.

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Christine Böhm . 2024-04-22

WEITERE KOMMENTARE IN Google

Für uns das schönste Wellnesshotel in Norddeutschland. Ein traumhaft großer Spabereich, alles sehr sauber, toller Ausklang im großen Barbereich. Unbedingt im Carls nebenan ein Tisch reservieren. Das gesamte Personal sehr freundlich. Das Frühstück lässt keine Wünsche offen, in jedem Fall kommen wir wieder ! … Auch die Mischung zwischen Pärchen/ Familie mit Kindern passt . 👍 Auch kleine außerordentliche Wünsche werden selbstverständlich erfüllt . Waren am WE vom 2.-4.02.24 dort .

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Stefan S (StS) . 2024-02-04

WEITERE KOMMENTARE IN Google

Ich bin bereits das 9te mal da gewesen, ich denke, dass sagt doch alles. Alle sind hier sehr zuvorkommend und Freundlich. Leider war der Wellness Bereich dieses Wochenende so voll, dass es nicht einen " Ruheplatz" gab. Was ich auch sehr schade fand, wir hatten eine Suite und haben leider erst am Abreisetag erfahren, dass wir hätten auch in einem separatem Raum essen können. Schade ist auch, dass die Toiletten viel zu weit vom Essensraum sind, für meine Mom mit Rollator ,war das nicht gut. Dieses hatte ich vor 2 Jahren, da war ich mit Krücken da, schon angemerkt. Und was m.E wirklich unglaublich ist, ist der Parklatz mit eur 20/ Tag, dass ist wirklich überhöht. Dennoch....wir kommen wieder. Liebe Grüße

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Nicole Johannsen . 2024-01-30

WEITERE KOMMENTARE IN Google

Ein schöner Tag für einen Wellness-Tag. Super Fitnessstudio, klasse Schwimmbad und tolle Saunalandschaft. Die Mitarbeiter waren alle sehr nett und zuvorkommend. Man könnte aus allen Festen auf die Ostsee schauen. Einziges Manko waren die immer leeren Getränkespender und Obstteller.

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Marcel Meusel . 2024-01-25

WEITERE KOMMENTARE IN Google

Die Erholung fängt schon in der Lobby an. Nett und Freundlich und dann noch ein Willkommensgruß in Form einer wunderbaren roten ROSE 🌹. Jeder sollte das wunderbare Frühstück und Abendessen auf keinen Fall verpassen. Das ist das beste Büfett Essen welches ich bis jetzt hatte. So schmackhaft. Vielen Dank für den schönen Aufenthalt 😊

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Sonja Homeyer . 2024-01-21

WEITERE KOMMENTARE IN Google

Einfach ein wunderschönes Hotel! Wir waren jetzt schon öfter hier und wir waren jedes Mal begeistert. Freundliches Personal, gutes Essen ein erholsamer Spa Bereich und einfach eine schöne Atmosphäre. Die Zimmer mit Meerblick sind wirklich zu empfehlen. Wir kommen definitv wieder!!

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Leonie Pionke . 2024-01-18

WEITERE KOMMENTARE IN Google

Als Frühbucher erhält man in dem für Normalsterbliche hochpreisigen Hotel ein gutes Angebot incl SPA, das mit seinen Angeboten schon was Besonderes ist. Wir haben uns wohl gefühlt.

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Besser Anonym . 2024-01-18

WEITERE KOMMENTARE IN Google

Einfach alles perfekt, vom Service, dem Zimmer dem Wellnessbereich, den Anwendungen und dem Essen, Frühstück wie Abendbuffet waren ein Gedicht. Wir waren schon mehrfach hier, hatten zwischenzeitlich einen weniger guten Eindruck, der aber jetzt völlig ausgemerzt wurde. Es war ein toller und entspannter Aufenthalt. Wir waren gerade da und haben heute wieder für die nächste Auszeit gebucht. Herzlichen Dank an das gesamte Team vom A-ROSA Travemünde.

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Markus Spi . 2024-01-17

WEITERE KOMMENTARE IN Google

Tolles Hotel mit riesigem Indoor/Outdoor Pool und Wellness-Landschaft. Hervorragender Service und das beste Frühstücksbüfett, was ich je erlebt habe! Absolute Endstufe mit endlosem Angebot für jedweden Geschmack. Wenn es überhaupt Anlass zur Kritik gibt, dann ggf. die etwas überzogenen Parkgebühren von 20€ pro 24h, unabhängig davon, ob man im Parkhaus oder draußen steht. Ladesäulen für e-KFZ vorhanden (kostenpflichtig), sowohl im Parkhaus, als auch draußen. Wer hier etwas sparen möchte, kann jedoch schräg gegenüber auf dem sehr großen und öffentlichen Parkplatz für 4€/24h parken (dreckige Schuhe allerdings inklusive! Dieser öffentliche Parkplatz ist in wirklich sehr schlechtem Zustand).

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Torsten . 2024-01-15

WEITERE KOMMENTARE IN Google

Es ist ein wunderschönes Hotel, wo man sich super erholen kann. Das Spa Angebot ist toll, das Essen war einfach lecker, die Zimmer sind modern , gemütlich eingerichtet und das Servicepersonal war sehr freundlich.

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Diana Zander . 2024-01-14

WEITERE KOMMENTARE IN Google

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