12 Apostel in Hilden

It's unbelievable how incredibly bad the service was. We've been eating there ever since I was a kid, but the quality and service have gotten significantly worse in recent years. So bad, in fact, that we haven't been there for two years. Today, because of the nice weather, we thought we'd try again. Because sitting on the beautiful terrace is great. What a mistake!!! First of all, the food was okay - but we deliberately chose something that wasn't difficult to prepare. Two jacket potatoes and bread with aioli for starters. Regarding the special offer days, I'd say the poor quality and careless mass-produced items taught us not to order them under any circumstances. Now for the service: The table wasn't cleared when we arrived, but no problem, that's sure to happen soon. That's what we thought. We ordered, the drinks arrived - the table was still dirty, full of ashtrays and four empty bottles with used glasses. We asked for them first - the answer: no, I have to put the drinks down first and then I'll come back. Okay, said and done. She left and was never seen again. A new waiter brought the starter - table as usual. When we repeatedly asked to be called now, we were given an angry look. This was not his table or his job and why were we even sitting here? Unbelievable!! As if it were our fault that the table looked like that!!! The waiter slammed the starter on the table and left. Then came the main course and FINALLY a cloth for the table. We were simply speechless. The fact that some of the drinks were the wrong ones was irrelevant. But the treatment and cleanliness were abysmal. We gladly forwent the coffee. And we took with us one thing - NEVER AGAIN!!! No beer garden, no matter how nice, can save bad service and bad food.

The restaurant, with its large beer garden, was completely packed. We were lucky enough to get a table despite having a reservation. Everything was piled high with glasses and bottles, the waitress was irritated, and we had to wait forever to even order. We ended up leaving the restaurant without eating.

Delicious food. Reasonable price-performance ratio. Staff always attentive.

The service was nice and friendly. The food was rather low-class. The price was unreasonably high for the quality.

Highly recommended, good food and great location

The atmosphere was good, but the service was very unfriendly. The food was very good. However, I'd think twice about going back to the restaurant if I felt guilty about wanting to eat something while ordering.

The waiters could be much more attentive. I ordered a schnitzel and a beer. When the glass was empty I didn't think any waiter would have noticed. My wave wasn't noticed either. When I wanted to pay because I wasn't getting anything to drink anymore, I had to wave the card so that someone would even notice me. Too bad........

A really nice restaurant, the food has been great for years and best regards to the chef. Staff very very friendly. I would love to come back The restaurant is heartily recommended.

I have never experienced such a disappointing, annoying and simply disrespectful visit in all my years. Right at the start I ordered an iced macchiato, but instead got a classic iced coffee with cream and vanilla ice cream - a dessert that was neither ordered nor requested. The waiter wasn't interested. When we asked about the pizza and burger menu, the waiter completely ignored us. He talked to other guests, never once looked at us, and did so several times - we literally felt like we were being paraded. Despite asking three times, we didn't get the tickets. When the waiter came to order, he only took orders from three people and completely ignored my brother, preferring to chat with other guests again and then left our table without my brother being able to order. At this point the situation was so uncomfortable that my brother understandably no longer wanted to order anything, apart from the fact that the waiter wouldn't have come back anyway. But unfortunately that wasn't all: My mother ordered a pizza, my nephew and I each ordered a schnitzel. The pizza arrived 20 minutes before our schnitzels - when my mother was ready, we were still waiting. When the schnitzels came, everything was cold! My nephew's triplets were raw inside, my fries were cold, dry and obviously old, the mushrooms and Béarnaise sauce were also cold. We each took two, maximum three bites - the food was simply inedible, even for a five-year-old. I have been working in the catering industry for eight years and I know: something like this can and should never happen! When we wanted to pay, we had to call the waiter seven (!) times and wait a total of 40 minutes. He kept running to other guests, laughing and chatting rather than doing his work. The other guests watched the whole thing shaking their heads - it was just embarrassing. My family ended up leaving while I stayed to pay. Only when new guests wanted to come to our table and I had to get up did he come 15 minutes later with the bill. I paid after waiting ten minutes - standing, between all the tables, like an idiot. I am deeply disappointed, upset and frankly angry about this experience. The visit was a complete disaster - both the service and the food were a total failure. It's particularly a shame since we've been to you several times in the past. But after this visit one thing is certain: never again! Finally, I would like to emphasize that many of your younger service staff (estimated between 17 and 24 years old) are very friendly and helpful. My complaint relates exclusively to the waiter in question (estimated to be 40-45 years old) who looked after us - table 111 - or at least should have - and to the poor quality of the cuisine that day.

Last year we bought them in this restaurant

The ambience is nice and pleasant inside and outside. When you reorder something, you have to be very patient and take your time. Clearing away the empty plates and cups also takes a long time. The glasses stick and are not pleasant to touch. Cleared plates remain on the windowsill outside and are not nice to look at. Basically there is a bit of a lack of organization here.

People used to enjoy being there. Today was a disaster. The waitresses were extremely overwhelmed and there was a tense atmosphere between the team. The division into waiters, runners and a person who takes orders and bills them does not work. Unfortunately, the food was only partly tasty. Pizza wasn't any better than a frozen pizza that wasn't baked for too long and wasn't worth the price. Dishes were booked onto our table that we didn't order and in the end we were charged around €45 more. Long questions to find a contact person & only effective when you wanted to speak to the boss. According to the waitress, he was also stressed. In the end there was no apology for the mistake, but we were then paid the difference in cash. The atmosphere wasn't nice because of all the dissatisfied guests. Lots of food that took a long time to arrive and was then sent back. Some were left sitting for 2 hours. All in all, it wasn't a nice experience today, it's no longer worth the money and we won't be visiting it anymore. You should consider whether you should either hire more staff or whether it would make sense to downsize the restaurant again and focus on quality. Be it the food or the local people who serve the guests.

Always go there after or before a walk through the city forest and are always thrilled!

Very well organized restaurant, attentive and quick and friendly service. The food was very good. The children's portion is sufficient. What's great is that there's a small playground right away. We'd love to come back.

I wanted to reserve a table by phone and no one answered the phone. I thought well, I'll try again later. The second time someone answers and immediately hangs up. Apparently it's impossible to reserve a table there...

Food was delicious! Were there for steak day and ate steak. The service was great. Fast and courteous. Despite the size of the restaurant, the noise level is really okay. I had feared worse, but it was ok. The steak was as it should be. The price-performance ratio is right here!

If you like frozen food, this is the place for you 👍

Unfortunately last time I was very disappointed... the pizza was a disaster. Too bad. I haven't been there for a long time, probably a few years. But now last time I have to be honest, the pizza wasn't worth it! It didn't taste good, I left half of it.

Everything is freshly prepared and is also extremely tasty. Service staff friendly and quick.

Fast and nice service, even when it's very busy. Table reservations are highly recommended.

Pizza Simon excellent, enough for two

I was there for lunch in the middle of the week. Parking was great right in front of the restaurant, there were also parking spaces at the back but I think they have to be paid because there was a parking meter there. The restaurant is very large and offers a nice ambience with comfortable chairs where you can linger for a long time. The service was very, very nice and it was also very good (Jägerschnitzel and rum steak see picture). You can also come for coffee and cake, there is a large selection available. All in all I would say super highly recommended.

The dishes offer a top price-performance ratio, the service is very fast and the staff are very friendly. The atmosphere is very nice and cozy. Even when it's full it's not loud. In any case worth several visits. PS the birthday jingles could be played a bit quieter.

Beautifully located with great walking opportunities. With a huge beer garden where you can always find a nice spot, even with a dog. And a special ice cream offer. But the main courses were also very good. For 30 EUR each with drinks, so also at fair prices, not taken off. It certainly wasn't the last time I was there.

We went there again and thought that a not so happy experience was just due to a “bad day”. Unfortunately it didn't get any better: The large cola was served without carbonation and when we complained about it we were told that the problem had been going on for a long time and that they didn't have time to fix it. It's a shame to offer something that you know doesn't correspond to what was expected! The meat dishes in our group of 20 guests were not tasty and the side dishes did not correspond to the order. The men from service were very nice, the boss didn't show up (it's not in the legal notice either). Conclusion: we won't go back there until the owner has changed and it's been cleaned up. No recommendation!

Absolutely disappointing! I have been a guest at the 12 apostle restaurant for many years and have always been satisfied with the pizza. But yesterday I ordered a chicken burger and what I got was simply unacceptable for almost €16. The meat was pink inside, tough, tough and stringy. The taste was miserable. When I asked what type of meat was used and whether he thought it was normal, the waiter couldn't give an answer. The ambience is nice, especially in the outdoor area in spring and summer, but unfortunately the quality of the food and service are no longer at the level that I expect from a restaurant in this price range. I was particularly disappointed by the way in which dissatisfied customers were dealt with - it changed the way I looked at the restaurant a lot. Given the poor quality, I don't see the point of paying this price, which is why I won't be returning for the time being.

Go to the store regularly. The pizzas are super great. Huge and they have great names. But I can also recommend the schnitzel!😎

The food is very tasty, the portions are quite big, the service is perfect and the staff is very friendly. The atmosphere is also nice. I would definitely come back.

Very nice restaurant, whether indoors or outdoors. Great food and what many people don't even know, the ice cream there is super delicious or the cake is fantastic. We have our own ice cream factory. Always worth a visit. Great staff 👍🏻

After many years I went to the 12 Apostles again for a girls' evening. The menu hasn't changed except for a few vegetarian dishes. You rely on tried and tested methods and this seems to work. As before, all the dishes looked very good and were very large. We all decided on the Wednesday special 1kg prawns in garlic stock and were very satisfied. The mixed starters also met with our approval. Despite the previous generous portions, we still treated ourselves to various desserts, which were beautifully presented and extremely tasty. A very nice and professional waiter rounded off the lovely evening and we say with full conviction: "Thumbs up and gladly again..."

The ice cream is good, but not great.

Too full and many plates were already empty at the fish buffet at 7 p.m. Just too crowded and the air was bad.

Very nice staff. Very well maintained. Fish buffet swept empty after 1 hour. No longer refilled. Lots of guests and bad air. A bit expensive at €28. Unfortunately not again

Unfortunately, I think the service has deteriorated a lot. Food is okay. When it's full it's very loud.

The food is definitely the best in town and the atmosphere is fantastic, I recommend this….

This restaurant is the perfect place to create beautiful and romantic memories with your loved ones. Take my tip seriously – it’s worth it!

Every time it's super tasty, the food is ready quickly and you get very large portions for the price. In summer, the beer garden with a view of the lake is an absolute recommendation. Come here often!

This is my second visit to this restaurant. The place is beautiful, surrounded by nature, and the structure is also very good. Service is OK but could be better. My biggest problem, however, is that vegans are practically invisible on the menu. There is only one vegan option - pasta with vegetables - which unfortunately tastes very bland. When the dish was served, the noodles were overcooked and the few vegetables were too soft. A suggestion: Vegans eat a wide variety of foods, including tofu, chickpeas, lentils, beans, and so on. Please also use spices and herbs. Thanks

Heavenly enjoyment with the 12 apostles – and no one betrayed me! If food is a religion, then the 12 Apostles in Hilden is definitely my new sanctuary. As soon as I walked in, I was greeted like the 13th Apostle - with a smile, a delicious smell and the feeling that I was in the right place. The pizza? A divine masterpiece, as big as my grandma's faith and as crispy as a freshly baked miracle. And the pasta...hallelujah! I swear I briefly saw an angel on a fork. The service? Fast, friendly and with more charm than an Italian love letter - I immediately felt like I was in a telenovela (only with better food and less drama). Conclusion: If you are hungry but don't know where to go - just follow the culinary star to Hilden and let yourself be pampered at 12 Apostles. Amen and buon appetito!

We were there on a Thursday. Ribs all you can eat. The ribs were okay, but I personally didn't like the sauce. Carelessly slapped on the ribs, served with cold potato chips and salad. Good portion, yes there are supplies and the food is served quickly. But it wasn't anything special.

Was there for the all you can eat ribs and it was great, both food. Service and atmosphere. Ribs were delicious😀

Spare ribs and pancakes are great, if the cola didn't come to the table completely stale, I would give 5 stars this time, but 5€ for a non-carbonated cola is too much, a shame

Very cozy atmosphere, little serenades are held for birthdays, very good and tasty food, large portions, the price is completely reasonable.

Unfortunately my visit to this restaurant was a huge disappointment. The food was of poor quality - my steak was completely raw even though I ordered it well done. I even had to send my steak back twice because it was completely cooked wrong. I also found a hair in my espresso, which was really unappetizing. The waiter was a complete disaster – unfriendly and unprofessional. There was no apology, even though the mistakes were clearly obvious. For the price I expected much more. I definitely won't eat here again and can't recommend this restaurant. Send a photo of the espresso. Plus it also had to pay.

This time we came when the weather was nice and we were able to enjoy a sunny atmosphere in the beer garden. Many thanks to the waiter and his colleagues who ensured a great experience with their work. Thanks to the kitchen for the delicious food. Keep it up and see you next time.

Nice restaurant, beautifully located by the forest with good food.

Lots of choice on the menu and everything was delicious for us. Huge restaurant with a large outdoor area and ice cream parlor. The portions are quite large and therefore reasonably priced. There were ice cream cakes that also tasted good. Overall recommended.

Location is really nice. Schnitzel was far dry and ready mushroom sauce 🤮 really a shame......

Wonderful spacious outdoor area! Bright and friendly atmosphere inside, varied, delicious food, very friendly staff, but tense parking situation on the weekend!

Large restaurant with a beer garden. Changing daily offers. Always busy, so make a reservation. Great service.

!! Beware of rip-offs!! upon payment. 4 times in a row, "accidentally" wrong number of drinks. And you only get an invoice upon request when paying by card!

The food and ambience was great

Great place for spending all day with your family and enjoying the tasty food and dessert(special the ice cream and cakes), which are the best that I ever tasted. Atmosphere and service are just perfect, you are soround with a nature and beautiful view of the lake and forest. If you visit once, you will be there every time when you are planning a relaxing day.

Great place with amazing outdoor Terace in the woods. Good food and increnable service. Highly recomended.

Very tasty with large portions and reasonable price A little tip for dessert, the ice cream is homemade and tastes incredibly delicious.

NIE WIEDER. Wir waren mit 10 Personen zum Abendessen. Der Laden war gerammelt voll, so das man sein eigenes Wort nicht verstehen konnte. Als die Getränke kamen, mussten wir 4 Gläser zurückgehen lassen. Gläser gesprungen, Lippenstift daran, Unsauber, warme Getränke. Man brachte uns 4 neue. Wieder 3 zurück, wegen denselben Mängel. Dann der Höhepunkt. In meinem Cola Glas war ein Deckel einer Bierflasche. Frage warum das so ist : Ziemlich hektisch heute alles. Hier konnte man mal sehr nette Abende verleben, aber das reicht.

Today everything went well. Service and food great. Both the pizzas and pasta were very good.

We had dinner outside on Friday at around 3:30 p.m. There were still enough places available, but it still took a while until a service person came to us. My wife ordered a pasta dish and I ordered a pizza with gorgonzola and spinach. After a short time the pasta dish arrived, about 5 minutes later my pizza and then the drinks.. Pizza is large but completely unseasoned and tasteless.. we won't be coming back...

You have to like that kind of noise level. It was completely packed and therefore quite loud. The food was delicious 😋

It was delicious again. 12 Apostles plate and mushroom schnitzel with carrot fries. We come here often with family and have never been disappointed. Unfortunately, I've never been able to eat the ice cream cake because I'm always so full 🤣

Everything worked well, only one thing was loud

Very tasty food, large portions, nice staff. Everything freshly prepared.

Very good food, great service and nice atmosphere.

The portions are just big. The rest is nothing special. Have eaten better for the money.

I highly recommend this place. Was there for the first time. But definitely not for the last time. Well-kept, delicious and plentiful food and the service is great.

Cozy forest restaurant with lots of space, delicious food and friendly service

We have been there many times after hiking. From waffles, schnitzel, burgers, pizza to ice cream, you can find everything there. The atmosphere there is very good and the store is often full. The food is quite good, but everything tastes a bit dry and warmed up. Fresh is definitely different, just like system catering.

Food very tasty. had the 1kg prawns. What I didn't like at all was that there were a lot of dogs spread across the premises. If you're allergic, that's really a problem. If I had known that I was eating with dogs, I probably wouldn't have eaten there. Therefore only 1 star for the ambience. 3 stars for service because the good gentleman was overwhelmed and you had to point it out several times.

Once again the meat was not fresh, it smelled and tasted rotten. The first time around 6 months ago it was the pork medallions. This time it was the schnitzel. In addition, there is the outrageous answer from the waiter who charged the full amount when billing: "You have already eaten 30 percent of the schnitzel. You should have noticed earlier that it was bad!". My brother had leftover napkins and pieces in his iced coffee that he inhaled through the straw into his mouth. Disgusting!!! He felt sick. At least we didn't have to pay for the iced coffee. The hottest question from the waiter was “would you like a new one” :))) We went out to eat there often and actually enjoyed celebrating birthday parties, but at some point you have to say "no thanks!" say. I don't want to do that to myself or my guests anymore. After arriving home, my stomach emptied itself into the toilet. Probably from the 30% of the schnitzel that I ate too much. Twelve apostles goodbye!

The food is super good, the price is great and the service is super friendly. I'll be going there more often now. I can only recommend it.!!!!!!!!

Very nicely located restaurant with a large beer garden. Dogs are allowed here and are given a water bowl if necessary.

Enjoy the first rays of sunshine. It was really busy, but the service was quick and on point. Ordering, service, paying, everything went quickly and smoothly. The food was good and we would like to come back.

Great restaurant good menu and very nice atmosphere. Very good and courteous service

Rather mediocre food in a busy environment with below average service

Amazing food, amazing service and amazing staff

Large but cozy restaurant, very friendly and attentive staff and great menu! The pizzas are excellent!

We paid over 400 euros and the waitress complained about not enough tips!!! Were always satisfied and always left money. That doesn't work at all! I'll have to think about eating here again...

The portions are mega, the service is attentive and quick...highly recommended. I would love to come back.

I was very disappointed, repeatedly served rudely by the same waiter for no reason. It's already noticeable now. My girlfriend and I will not visit the restaurant again. We pay for our food and don't need to be treated so rudely.

We were there on Friday, nice restaurant, pizza was super tasty, but the apostle plate and the chili cheese burger were a failure, apostle plate had far too little on it and the meat was anything other than fillet, not recommended for the price, the burger didn't taste good at all, the meat had no taste and I found it inedible. The waiters were TOP 👍 always there and very friendly.

Ate Wiener Schnitzel with fries. Was absolutely full!! Yummy

Were there on Valentine's Day evening. Beautifully decorated with heart decorations and all seats occupied. Nevertheless, the staff was extremely friendly, quick and attentive. The food came quickly, pizza and meat dishes. Everything was delicious and served hot. A special highlight is the ice cream. Prices absolutely fair. Thank you for the lovely evening!

Riesen Laden, Service sehr gut strukturiert und aufmerksam. Speisen kamen relativ schnell und heiß auf den Tisch (obwohl wirklich viel los was). Kleine Sonderwünsche wurden umgehend erfüllt. Mannschaft kommt wohl aus Zagreb / Kroatien. Man merkt es, denn die wenigen "Balkan-Gerichte" sind authentisch. Gerne wieder!

Nein Danke! Wir hatten verschiedene Gerichte, von Salaten über Pizza, Hacksteak und Schnitzel. Salat Maria da war das Hähnchen nur auf der Karte,der Rest vom Salat in Dressing ertränkt, sehr lieblos. Das Hacksteak ging gerade so, die Zwiebeln als "Beilage" anscheinend zusammen gewürfelt, alle Stücke unterschiedlich groß. Pizza war wohl gut. Burger so lala und das Schnitzel unter einer Instant Fertigsosse ertränkt. Tisch wurde trotz neu Bestellung von Getränken nicht leer geräumt, alles blieb einfach stehen und dazu gestellt. Das der Laden kontinuierlich voll war, erschließt sich uns nicht. Waren jetzt das dritte Mal dort, jedes Mal weil wir eingeladen waren. Ich würde selber den Laden nicht aufsuchen!

The vegan burger tasted very good when I visited last year, but the second time it was an untoasted, dry bun, without a delicious sauce and just bone dry and loveless...I couldn't finish eating it. What a shame! The patty was also basically raw and didn't taste good.

Wir / Ich bin froh es ausprobiert zu haben. Würde von meiner Seite es nicht empfehlen. Ich hatte denn geillteller, und meinte bei der Bestellung schon das ich das ayvar nicht haben möchte. Darauf ist man nur mit dem Satz " Ist doch auf der seite" gekommen. Ich habe mir noch 1nen salat bestellt, der war okay für mich. Aber denn Grillteller sry ne ging garnet. Ein bürgerpetti & halbe Wurst, und trockenes totgebrantenes Fleisch. Pommes waren nicht gesalzen. Es hat mir 0 geschmeckt. Mein Mann hatte eine gulasch Suppe & Pizza. Das fande er gut. Im ging das nur zu schnell mit dem Essen. Wir hätten noch 1tisch reserviert aber der wird nicht benötigt da ich da nie wieder essen gehn werde. Personal war auch nicht gerade super freundlich, da wurde von 1nen zum anderen gerufen keiner wusste wer zuständig ist. Tut mir leid aber ich habe nur wegen dem Salt 1 stern gegeben mehr ist es nicht wert.

The pizzas are huge and really tasty. However, you always have to wait a long time for service. Once you place the order, the food comes quickly. Overall it is always very loud because it is big and crowded. Still always enjoy coming here.

Simple quality. Geared towards mass. I had a champion schnitzel with fries. The schnitzel was very large at first glance, but consisted of more than 50% fatty breading. Fries were matchy. The mayonnaise I ordered was a kind of tartar sauce. Definitely the last visit for me.

Grill plate not recommended. Meat dry and hard. Some of it was too salty, the fries were soft. Isn't worth the money.

Staff rude, food is complained about the taste, in response the waiter goes crazy and insults the customers! Incredible! Absolutely not recommended!

On beautiful/special occasions, we have been spending our evenings with the 12 Apostles for years. So far the food has always been very tasty and arrived quickly after ordering. The waiters particularly understand service - as soon as the glass is emptied, someone is immediately there to offer you a new drink. So far I've never been there specifically for the "special" days, but can only judge how the food on the menu that is always available tastes. ☺️ We’d love to come back in the future!

You don't necessarily have to go. More mass than class...

Delicious, simple dishes at affordable prices. Fast, attentive service. It's very geared towards throughput, but it's still a pleasure to use again and again.

We had 6 dishes today, all of them were good. From schnitzel to salads, apostle plates and pizza, everything came very quickly, the food was good, the service was very attentive. Really great for the size. It was very crowded and yet everything went great.

The food was very tasty and really filling. Unfortunately I have to deduct a star. Our grandson's (3) meal (pasta with tomato sauce) arrived after a long delay. This really disturbed his mood. But after that everything was fine again. On a positive note, despite the Christmas stress, the entire staff always remained friendly and accommodating.

The food tastes great, the price is also right, unfortunately it's a bit noisy there and it's a shame that the food isn't delivered together. If one eats a pizza and the other eats a piece of cake, then could they be delivered together? !

The restaurant is in a beautiful setting. The staff is very friendly. The food is more than plentiful. Regardless of what food I had ordered so far...it tasted very good. A clear recommendation. Especially since the price-performance ratio is really great.

The food was great and arrived quickly. The waiter was not pushy and very friendly. Gladly again.

I've eaten there several times now, twice for spare ribs and once for a chili cheese burger and it was always very, very tasty. The staff was there beforehand & we also got a second portion of bread when we asked for it. Very nice, gladly again. 👍

Great food. Very nice service. I ordered an apostle plate and it was great. Thumbs up!