Die besten Restaurants mit Sandwichladen Essen in Gelsenkirchen

What happened here in 2025? The well-known boss is apparently gone. New staff, significantly worse. Food bad, service bad, slow, unfriendly and can't speak German.

Today I ordered a sub from your branch - as I have done many times before. This time, however, the visit was an absolute disgrace and an example of blatant rip-off. I had a coupon for 30% off as well as another coupon for a free Churro Footlong. Despite extensive advertising in front of the branch, I was told that no churros were available. As “compensation” I was offered two cookies – supposedly free. But what happened next is hard to beat in terms of audacity: the employee initially tried to simply ignore my 30% voucher, which fortunately I noticed in time. And to make matters worse, after receiving the receipt, it turned out that the two supposedly free cookies were simply cheekily charged. I won't allow myself to be deceived or put up with anything like that. This behavior is not only unfriendly to customers, but borders on deliberate deception. I demand immediate clarification and expect appropriate compensation.